William Hill Review

Really good service, to be honest even if my problem wasn't sorted I was just happy with the way I was being spoken to. It's nice when you know you're not talking to a bot and getting auto responses. Also whoever was talking to me on twitter sorted my situation out and I'm really grateful for his/her help.

Reply

Lets say this site is a joke half the time had a bet on it went to cash out twice and it went round saying cash out once for 7 mins the other until 6 mins and the site waited until my team was losing and then said cant cash out instead of processing my cashout anytjing to stop u wining if u want a fair betting site this is one not for u u try to talk to then about it they either dint respond dont no what they are talkjg about or they call u a liar and threathen to suspend ur account

Reply

POOR SERVICE and DISCRIMINATION, The William Hill in Coseley, Wolverhampton, who the manger Jess feels it's appropriate to discriminate against anyone she feels. I have worn my hat and never had a problem in the past, recently I was asked to leave my local where myself and family I've been attending for over 20 years. After being asked to remove my hat I notice others in the shop wearing hats also, when I challenged the reason, why I was singled out and not others who were also wearing hats the manger Jess became extremely rude and asked me to leave even though I was willing to comply she still insisted I leave, she then proceeded to trash talk me and brag to other customers about throwing me out⁰. IF YOUR AFTER GOOD CUSTOMER SERVICE AND A LOVLEY EXPERIENCE, AVOID WILLAIM HILL COSELEY AND THERE POOLY TRAINED, RUDE MANAGER JESS WHO IS VERY NARCISSISTIC TO HER CUSTOMERS.

Reply

They blocked my account, froze my funds – asked for some selfies which I repeatedly sent them .- and they keep asking for new – all they need is visible on the selfie, but they just don't want to give me even my deposit back!

Reply

William Hill cancelled an action bet of mine on a first inning bet because the pitchers were changed. This happened well after I made the bet.

That is the fourth time and last time I have been screwed over by William Hill.

And gawd help you if you lose a ticket. Pinnacle Sports or any other sportsbook are much better choices.

Reply

Although you can get your money back by contacting the customer service team, you can only withdraw to the card you deposited with. At first I couldn't get my money back because the option was not there, I had to contact the Customer service team for a withdrawal.

Reply

Been trying since January 2015, and it's been dead since day one!

I've never experienced such a "Bad luck run" in my life, and still it's bad…

I finally give up with William Hill, no matter what you do or how you gamble, William Hill's system will always give you the worst possible outcome, whatever…

Daily free gifts are rigged beyond belief… If you get a decent gift (20x 0.60p spins/20x 0.40p spins), you're likely to get around 3 with most spins being losing… Any feature or bonus is badly avoided, just like when you're playing in general… Then they'll take that back out of your hands too.

Random or not… Tested or not… Rigged or not… William Hill takes far too long to achieve any entertainment, with any kind of balance… Never mind becoming a winner.

Reply

Probably one of a handful of platforms that I've held membership with for a good decade and every single time ive withdrawn back to my debit card, WH timeframe for debit card withdrawal is stated as – up to 4 hours and never once they failed to keep to that.

I've never had to wait longer than 3 hours from time of requesting the withdrawal, to money hitting my bank.

Refreshing to not have the usual
drag of…. "Your withdrawal will be in the internal review stage for 24 – 48 hours and, once approved, will be 3 to 5 businsess days to appear in your acct… " Etc etc.

None of that with W.H, withdrawals processed within 4 Hour at max, 24 hrs a day, 7 days a week, 365 Days a year.

WH casino, Live Casino, Games, Vegas & Bingo gets….

👍👍👍👍👍

Reply

not bad for promos but the sports betting suckks big time bets always go suspended for no reason whats so ever. looseing out on potential profit this has happened twice now. chat mods dnt give a fk all in all stay away from the bookie and find another one

Reply

I signed up for an account, but couldn't login. I was told to contact customer service. Customer service told me I'd been blacklisted by their algorithm. No ability for negotiation. I've never gambled, fresh account with correct information, and they've closed the account with no explanation. Worst betting site in existence.

Reply

Registered, put N40 promotion, deposited 10 pounds, placed bet on bet greater than 1.5 ratio, didnt get any 4×10 pounds promotion. Wow. Good job, 1 star from your new customer:) Good job guys.

Reply

Been on a few betting sites and this sites black jack is a complete p i s s take rips you off everytime odds are fixed be warned do not play it … I dont mind losing if its fair but this really is a joke … not just a one off either how can any one be dealt 7 cards and win … 4 Black jacks on the trott and 95 percent of the time they get a 20 no way on this planet is it random .. fix fix fix …its a shame really as I like it to bet on the football but the gaming is a joke time to move to sky …DO NOT PLAY THIS BLACK JACK AND FEED THEIR GREED

Reply

thisisgambling.com have helped me get my money back after william hill has blocked my account and wouldn't let me take out my winnings and deposits!

Reply

Absolutely hurrendous customer service, poor English, little knowledge or understanding of betting

Reply

Superb company, fast withdrawals usually moneys in my bank within a couple of hours. I like the odds boost feature on the sports betting too. The poker site is great love the platform I have been a member since 2008 its a decent site, the live chat Agents are good too.

Reply

Every time you get a bonus and it seem to be going well the games crash and when you reload it you don’t win anything else

Reply

Really rate willhill for sports – it offers a good range at good prices.
however this morning i clicked on the daily prize drop promotion – to my amazement it landed on the 250 cash prize.
however i ended up getting 5 free spins??
i contacted the company ASAP and they said i won 5 free spins…i explained the situation and all the said was that there is nothing they can do and i shouldve taken a screenshot… why would i take a screenshot and assume there is a problem…really poor from william hill

Reply

Voided bet as requested, quick service

Reply

I changed my mind about my bet and asked if they could void it. I got reply almost instantly and after I gave them the reference number, they happily voided my bet straight away.

Reply

William Hill is my least favorite Sportsbook I have ever used. Horrible customer service, and the way they do bonus’s (betslips) are almost scammy in comparison to other sportsbooks. Don’t use, almost any other one is better!

Reply

Good site, good offers, the only reason you don't get five is since you moved your customer service reps to Romania (I've been told) the standard of customer service has dropped dramatically. It's impossible to get things resolved now on live chat, they just want rid of you as quickly as possible so any time there is an issue I end up wasting half an hour speaking to them only to have to leave the chat frustrated as hell and email which gets things resolved very quickly.
Move your customer service away from Romania please.

Reply

Bonus drop used to be a guaranteed win spins now it’s never giving any prizes I think if you don’t deposit a lot it won’t let you win , time to move to a new bookmakers I think , shame on you WH

Reply

I would definitely recommend William hill to anyone the customer service is brilliant

Reply

Good experiance overall, appreciate the bet boosts and the scratch of the day is a great bonus. Problems get resolved very quickly on the chat line.Web page is very good, easy to follow and getting to watch most British racing live without having to place a bet is a good thing.
Having online accounts with other bookmakers I rate my account with William Hill the most enjoyable.

Reply

William hill are disgusting I won o ly 320 pounds yet I still have not recieved winnings due to what they say is security team is dealing with but no email or correspondence to let me.kjow why and what is happening several and I mean several contact with chat services and I just keep getting papped off they taken my money on from my bank but refuse to pay out and for what reason I still do t know very bad and disgusting the way I have been treated will never use them again after years of loyal customers I get this treatment shame on tiu William hill and I will be forever tell g foln who.loe a wee flutter to avoid this company as they are ridiculous

Reply

Best place to crow your money in and also have best costumer service thankfully .

Reply

Voided my bet as requested nice and easily

Reply

I was blocked from creating an account with no explanation given. Probably for the best anyways seems to have a bad reputation. Avoid.

Reply

William hill accept your bets on a race when the horses are going into the stalls and when your horse wins say that the bet has been refused due to being put on late,if the race had started then the bet would have been refused,robbers.

Reply

I have enjoyed my betting account at William hills so far ,the offers and promotions are really good, it is a easy use app with every betting requirement set out well ,be interesting to see if this continues with the offers an promos I really hope so

Reply

William Hill, you gain money from customers so why don't you invest in your sh***ty app? I've said this before but it seems you greedy parasites don't want to listen to feedback.

Doing a bet builder (like I've just tried to do) I placed 6 markets (yellow cards,corners, team to win) then add to bet slip. Why does it not place to bet slip when I've clearly tried to add to bet slip? It then goes back to the game you 1st wanted to bet on then you have to do the bet builder again. Your app is trash and if I could give you half a star I really would. 1 star is me being far too nice.

Also your app is slow, always buffers, how ironic when it's about you "not" losing money. The app just needs dashing in the bin and starting over cos it's a pile is crap

Reply

now willam hills no gyve many back big

Reply

Saturday afternoon couldn’t log into my account to view or place a bet tried ringing got so far then told due to covd couldn’t answer phone to go online then came up on my account tec problems should give your computer test for the virus

Reply

I will tell everyone to stay away from William hill. Really bad experience!!!!!

Reply

Online team helped with my query, no messing around just straight to it and solved my issue. They went above and beyond giving me information I hadn't thought to ask for.

The shop team in Allenton Road that were in today (8/5/21) and last week (1/5/21) are fantastic as well.

Reply

Sorry can long into my account Raymond youle. Thanku

Reply

Absolutely terrible service⛔
Trying to place a bet,but won't let you
Avoid⛔this Online William hill !
Says you get a free bet,but not true.
Avoid this service please⛔⛔⛔

Reply

No way ….dont join .
Prime time site down…any other time errors on slots …you can't cash out …loose your money…they won't give it back to you ..with their apologies you can wipe yous ass …closing the account and report it until they will be forever closed

Reply

Definitely the best bookmakers for good odds and great boosts always plenty of offers and the games have loads of extra bonus games Only complaint is the app seems to fall short at times and the racing TV cuts out But all in all their better than their competitors

Reply

Been with William hill about 15years ,I am registered blind but love having a bet and listening to the racing ,my account has been suspended with no reason given why ,there was money in the account which is frozen.the way they are treating me is disgusting,has any 1 else had problems with William hill.

Reply

"its only a game so do what you feel"

Reply

Free bets not automatically set on account twice in April I have had to use chat to obtain the free bet credit. I had opted in both times and made the required bets. Advised on second occasion that it had not registered but no real explanation given. Whilst I received the free bets I was advised if it re ocurred I may not been given the free bet which I am not happy about as I did everything requested correctly

Reply

I think William hills has the best range of promotion bets especially on football by far better than any other bookmakers I will always regard William hills the number one for me

Reply

i tried the app out because of the covid first time i tried a gambling app i find it very good no distraction got time to concentrate on the horses /football love the promotions play them every day,,,very brilliant app

Reply