William Hill PLAYER REVIEWS(4065)

Mr.D
13 July 2025
Comment from uk.trustpilot.com
I understand it’s gambling but the averages don’t make sense how you can roll over 210 spins with no bonus doesn’t compute in myEyes literally uninstalled app after this round used WilliamsHill for years but as seen in most other reviews gone down hill seems to be a last minute money grab company off to Stake I go .

Edward Naylor
13 July 2025
Comment from uk.trustpilot.com
49 50p spins on big bass dead spin after dead spin like they need the profit disgusting how they have fallen so far in being decent in a small time frame.another 84 spins at 40p on fishin frenzy the big catch 2nothing but teases and dead spins once you understand this rigged website is the pinacle of bad you will enjoy and have much more money.00:06:32 136 spins at 40p gone no decent pay no bonus let that sink in high rollers king kong cash

paulo fortes
12 July 2025
Comment from uk.trustpilot.com
Is theres anyone with issues with in-store winning payments? I have bet on the horses 2 weeks ago and still haven't received my winnings and it seams almost impossible to get in touch with their customer service that apparently doesn't exist anymore phone number doesn't work theres no live chat and the emails they provide don't work!!! surely this is ilegal??? how can a betting business be allowed to work without a customer service? Does anyone have any advice?

customer
12 July 2025
Comment from uk.trustpilot.com
How does this website get away with it. I have spent 100s and not even getting to a bonus round. I also have a video saying showing I have bet a certain amount but they actually take double the amount only for them to say there is nothing wrong with the site. Do not use this website King hills is much better at least you do actually win unlike william hill

Steve B.
12 July 2025
Comment from uk.trustpilot.com
Don’t use this app it’s a scam. Staked over £20 to activate a bonus feature, and won absolutely ZERO!! Tried to make a formal complaint using the chat service and they pretended like I didn’t have an account! How this company still has a license is laughable really. Just proves they must be paying a load of dodgy backhanders whilst laughing at the innocent people they steal from on the daily

Stephen
11 July 2025
Comment from uk.trustpilot.com
DONE OVER AGAIN BY WILLIAM HILL! Kings charter at newmarket was 3/1 but when i looked it was 15/8 so used the boost thinking theres been a lot of money for it, after placing the bet i realised it was 5/2 industry wide apart from hills who went 15/8 its now 11/4 so basically hills have scammed me! And then i backed a distance bet 11/1 without realising its boosted to 14/1 SO WHY NOT AUTOMATICALLY GIVE ME THE BOOSTED PRICE?? SAME AS IF YOU DONT OPT IN WHEN YOU OPEN ACCOUNT YOU DONT GET BEST ODDS! WHO WOULDNT WANT BEST ODDS?? NOBODY THATS WHO!

Maria Farmiloe
11 July 2025
Comment from uk.trustpilot.com
Worst site ever...never win ..avoid avoiding...thieves

David Merry
11 July 2025
Comment from uk.trustpilot.com
It's getting to the point of obviousness that the regulator of william hill is either complacent with the robbery or there recieving a massive back hander iv had my account since 2008 and I'm down 3300 playing 20p spins max and I never win anything been playing cash crusade and haven't hit a bonus since may the 1st it's July 11th how can u play everyday for 2 months and not hit a bonus it's beyond a joke now if anyone else robs us they get arrested oh no not william hill they just put money aside fir when the goverment sues them for robbing us do we get any money back noooo the goverment keep it there all in on it clearly robbing thieving pr!cks!!!!

Kathryn
11 July 2025
Comment from uk.trustpilot.com
Only good thing about this site is the chat on the bingo I never ever ever win. I use pennies from free spins for bargain basement room which I like to chat as nice chat hosts and people but luck?? Well I have rarely won. Deposit fiver and yet again back to zero how do these sites expect us to want to keep deposits if literally never win I get nothing from anything off this site. Only plus side is the free bingo on Saturday night but rarely win either but enjoy the chat that's pretty much it. Wouldn't deposit here unless you like loosing.

customer
11 July 2025
Comment from uk.trustpilot.com
Been having a good run of luck with horses and notice how the bookies are using owned accounts to fluctuate prices on horses cheating customers until 3mins before off time. Placed a 4 fold free £5 bet on machine for Ascot 2 weeks ago when the bet was placed machine froze so I could not keep selections on screen. That bet won just under 4k. Doing a free bet today machine accepted the free bet then all of a sudden came up with a message saying cannot use free bet please see a member of staff. Walked to counter machine wiped my horse selections straight away. These bookies think customers are dumb. Peeky blinders in horse racing is Real. British horse racing industry is helping the bookies not loose cash by cheating betting odds. FACTS.

Greg
11 July 2025
Comment from uk.trustpilot.com
Shocking I've been with William Hill years along time drawing money to my bank card hundreds of times and deposits same card no issues and suddenly money from William hill won't go into card.been chatting for hours and days they haven't fixed problem my money stuck with them thir staff haven't got a clue and do not care.avoid William hill like the plague

Hannah Green
10 July 2025
Comment from uk.trustpilot.com
I use to enjoy this site not anymore they have ruined it for me and I won't be using them again. They barely ever give wins and they keep blocking me from the free bonuses the minuet your close to winning big they will say you can't deposite money untill the month resets!! Massive scam also now keep getting timed out because apparently enjoying the games for to long is and issue aswell you get banned and live chat is terrible and unhelpful. Don't know what has changed but they have ruined this site

Aw
09 July 2025
Comment from uk.trustpilot.com
No wonder this site has so many bad reviews spend a fortune nothing back the v bucks thing takes 100s give you a £1 back and I can’t even play a daily disc rogues nothing else steer clear people

Ali Sohrabi
08 July 2025
Comment from uk.trustpilot.com
Trust pilot please add a 0 star review just so I can add it on here. To be honest I don’t have much complaint when it comes to sports betting which is what I was using for with decent odds and usability however the staff and customer service is ran by people that may be missing a couple chromies and I have been robbed literally and I can’t do anything😂😂😂😂😂. I made a withdrawal and to this day I haven’t received the money, I have contacted customer service and they tell me the exact same thing every single day without fail even after explain that I got told the exact same things yesterday by your colleague. At this point I personally think that it’s become a pyramid scheme and I’m never getting my money so a big fukk you to William hill.Cheers.

Kitty Murphy
08 July 2025
Comment from uk.trustpilot.com
Worst rigged casino there is avoid it its a scam just to take all your money nothing else u will never win there and bonus is none existing all u get is dead spins constantly

Veronika
07 July 2025
Comment from uk.trustpilot.com
If I could give 0 star I would. Worst betting site in the UK. I have put £50 in the last 2 days hoping I could win at least more than I have put on my account In return on spins. I have tried various games... unfortunately for me with no luck. Had this account for more than 4years I believe and hardly won in those years. Absolutely running. Please people do not give than any money you never win ,if you win it be smaller amounts that they will take from you anyways. I have also played the slingo deal or no deal £20 spent, 0 return I lost. Literally not even one combination for me to win. All the biggest numbers went first....and still not a win game. Absolutely trush site. I will leave this BS and go with someone else. Don't even bother guys. Then I played what's called * exclusive game * and they took it all again waiting for the jars to be filled with tokens another 20£ spent and they just took it all. Then I've tried the buffalo game and same thing happend. I will no longer bet on sports here,not play spin games and eleven a free spins . And I will cancel my account with WH goodbye what a rip off. Just taking from you not giving

Consumer
07 July 2025
Comment from uk.trustpilot.com
I'm playing slot game for ages I spend around 80 hours playing same game and bonuses not opening even once I'm betting between £1-£5 per spin and nothing at all I understand I can't win all the times but bonus games keep growing but not opening and not paying at all ! Avoid!!!!!

PAN MARUDA
06 July 2025
Comment from uk.trustpilot.com
Around 2 years ago company been take by some Indian one.DO NOT give them any private information . Its scam .My brother give them P60 , then some randome company try to break to he’s bank account .ITS NOT SAME WILLIAM HILL Now its very dangerouse !

Andrew Burroughs
06 July 2025
Comment from uk.trustpilot.com
Playing OK for few weeks. Then for no reason what so ever can not deposit. They have a unique customer service policy... Avoid like the plague. Account closed. Their loss

michael tkasczuk
06 July 2025
Comment from uk.trustpilot.com
Well as soon as you start betting big on slots and winning the trouble starts.Suspension of any bonus games..limited timeouts...the famous internal error comes up when the game starts paying to reset the RNG... suspension of your account due to.." Safer Gaming" and what was the final straw.. account suspended until l could prove l could afford to bet the way l do.Asking for my business accounts.. personal information etc..Only 2 people get my private and confidential information about my business and that's my accountant and the HMRC.Who do they think they are? It like your local pub asking you to prove you can afford a drink etc after a few months.If you add up all the information they require someone could very very easily clone your identity ( let alone they sell your information to 3rd party affiliates for marketing..yeah right? )I've left and good riddance

Joanne Goode
06 July 2025
Comment from uk.trustpilot.com
They robbed my money

kacper s
06 July 2025
Comment from uk.trustpilot.com
Betrayed after what seemed a good start.Had been a consistent customer for last few months only to be disqualified from any vegas promotions without any reason given. Customer Support was awful and unsympathetic.

Kasim Bux
06 July 2025
Comment from uk.trustpilot.com
Withdrew my money accidentally to my old bank details via transfer, my bank instantly reverses it but somehow William hill have been telling me it’s successfully in my account? My bank said they have no idea about the transfer and can’t find anything and it’s been 2 weeks and my money isn’t in my balance yet

Jason Brown
05 July 2025
Comment from uk.trustpilot.com
I've won my bet an they never pay me they are scam don't use it.

Michael M
04 July 2025
Comment from uk.trustpilot.com
Simply Shocking. I had been a customer of WH for a few years. They blocked my account without any warning and demanded document after document to verify to unblock the account (the account was previously verified !). What WH do is to use the anti money laudering regulations against genuine ordinary customers to make wirhdrawing your own funds difficult. This happens once there so called "trading team" review your account and if they calculate that you are actually in a winning postion over time they will block your account without warning and limit your stakes to almost zero if you do manage to get it unblocked. Its shocking business behavious but they seem to get away with it over and over judging by other reviews here. I finally managed to get a withdrawal arranged becuase I percevered and complained but in the end had to open a brand new bank account with multiple support documentation to get a relatively small amout of money back. Do not trust these guys especially if you actually win anything They are really really untrustworthy

Daniel Barry
04 July 2025
Comment from uk.trustpilot.com
Just scum tbh , I'm not even a major gambler 10 quid a week for fun , and they take 10 quid a week every week without fail , ignore all the gambling commission nonsense these games are 100 percent rigged there not stupid

Mr Leckey
04 July 2025
Comment from uk.trustpilot.com
Fake fake fake. It’s the same names at all times and they can’t answer a complex question. Either that or they were playing mind games with me. I asked about my complaint twice and twice they said exactly the same thing, sorry we can’t reopen your account😡😡 that’s not what I asked at all so yeah fake fake fake

David Merry
03 July 2025
Comment from uk.trustpilot.com
William hill just absolutely taking the piss now

steven thorpe
01 July 2025
Comment from uk.trustpilot.com
This is ridiculously fixed and I can prove it. Just give me an audience and watch what happens. I've got 4 years of evidence of your ridiculously rigged simulation game and stats to match. You beach donkeys days are over.I encourage people now to call the helpline for william Hill poker and ask for proof of the R. T. P.My calculator isn't broken.Busted Fools

Harry
01 July 2025
Comment from uk.trustpilot.com
This business is going downhill not even the card machines are working to accept payments, awful service and cashiers-workers just joking around

Steve B.
29 June 2025
Comment from uk.trustpilot.com
Absolute scum of the earth. They’re clearly trying to recoup the £19million fine they received in 2023 for being dodgy. Won’t be long before they get another fine no doubt. But it’s ok they’ll just pay it with the innocent people’s money they steal every single day. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

Keith in Yorkshire
29 June 2025
Comment from uk.trustpilot.com
When my login failed I contacted them via their 'Contact Us' transaction. Whilst connected I was passed to 3 different WH employees, the last one being a 'support manager'. After having been in contact with them for over 2 hour I gave up. Not one of the 3 people supposedly 'dealing' with my login issue actually volunteered ANY comment on why I was experiencing the problem. Nor did they actually suggest any remedy for the situation.I have now switched to another online betting company and will never use William Hill again.What a shoddy organisation !

steven thorpe
28 June 2025
Comment from uk.trustpilot.com
Zero stars this poker game is rigged more than a ship and there's no ropes in poker just the fixing clowns that set the RNG. Beach donkeys, so obviously rigged.......Sad.....It's an Ace game. For some reason there is 14 aces on william Hill fixing poker. .. Rigged.. Rigged Just playing a cash game.. Lost. Same simulated fixed craap...U are A holes.. And you know it and you get away with robbery..Knobrashh.

Elliot Nelmes
28 June 2025
Comment from uk.trustpilot.com
There’s not a worse casino supplier on the market than these guys. I cannot explain how fraudulent they are. They push you to as far as they can possibly go before they have to acknowledge RTP. New players beware they will put you so far into the red before they pay you out. I’m an experienced gambler across numerous sites and these are by a country mile the worst I’ve ever experienced. £960.00 across 2 days and I’ve had 1 feature across multiple games. Laughable really. When asked about player stats they take an age to reply and then the stats are so far away from the actual numbers. Please do not spin on this website you don’t stand a chance

Kerry Norris
27 June 2025
Comment from uk.trustpilot.com
Been with this site for many of years used to be ok got the odd win for the past year and half not won anything no feature games no bonuses I’ve finally even tho deposit certain amount monthly finally admitting defeat and going to try a different site not wasting my money on this site any longer

steven thorpe
26 June 2025
Comment from uk.trustpilot.com
If Michael pedi Jackson was still alive he'd say U Bad.Card cheats are worse than rapists and Michael Jacksons. Willie Hill is both.Scum simulated poker. My Calculator is bigger than yours..X kisses xxx ha I know you play unfair.

Stephen Studds
26 June 2025
Comment from uk.trustpilot.com
I opened an account enticed by a free bet on the Grand National, which incidentally never materialised. I only bet once or twice a year on Cup Finals and Grand National. However, after depositing £10 and winning £9.95 . A couple of days later when trying to withdraw my winnings, I was astonished to find William Hill had locked my account demanding verification documents, pictures of myself holding account nbrs, driving licence, passport, picture of bank account with the said £10 deposit showing. Obviously, nobody in their right mind would volunteer such sensitive information to this dodgy company. Beware of William Hill , they are scamming pensioners like myself who occasionally bet. To date they still refuse to pay out unless I send all this information. Absolute con artists!

Walid mos
25 June 2025
Comment from uk.trustpilot.com
A few days ago I bet 520£ on the match FC Thun vs Kriens sc, I bet on the match in the 51st minute when the sixth goal came and the score became 3-3, I bet on more than 7.5 goals, then after I placed my bet the sixth goal was canceled and the score became 3:2, then two goals came in the 74th and 75th minutes, and they said that my bet was lost, this means that I should have won because I only needed two goals, or at least the bet should be canceled due to a system error, I contacted them, they said that they are not responsible for the error of their system, I swore that I will not leave them, the lawyer started the procedures and IBAS

Steve B.
25 June 2025
Comment from uk.trustpilot.com
Another £50 staked another £4 bonus win and the thief’s have the audacity to say it’s completely random! It’s actually laughable. Someone seriously needs to investigate this company as they 100% are not playing by the rules

Steve B.
24 June 2025
Comment from uk.trustpilot.com
Scam scam scam scam scam scam scam scam scam scam scam. £50 staked in 20p spins and not a single bonus feature. So “random”. Absolute scam.

Stujp
24 June 2025
Comment from uk.trustpilot.com
Gambling sites exposed, Find it on Facebook. Social media shaming is the only way forward, it travels fast and hits hard

Mr Taylor
24 June 2025
Comment from uk.trustpilot.com
Ok been with them for a few months great until yesterday when i wanted to withdraw £25 absolute nightmare the documents i tried to send via link no good absolute nightmare. You can put thousands in no problem but £25 absolute no no the documents they asked for i felt like a criminal. So not only have i lost my £25 plus a bet .

James Capet
24 June 2025
Comment from uk.trustpilot.com
0 issue taking your money, but then lock your account a day later demanding verification documents. any other betting site will send an email asking you to do this. William hill do not even make you aware as to why your account is locked until you reach out to their customer service. I have tried most book makers and this is seriously the worst one. I actively wish for its downfall. who takes deposits and then locks the account I'm sure its illegal to do so. hopefully I get on the group claim in a few years time. fck William hill. I've never had the passionate hatred enough before to leave a negative review on anything. this is a first fckWilliam hill

Albeno_rabbits_on_YT Albenorabbitsxoxo
23 June 2025
Comment from uk.trustpilot.com
If you want to deposit loads of money to win nothing month after month then this is the site. You never win bonuses are unheard off. You dont even win on the free bonus drop its 100percent rigged! Dont waste your time with this site. Virgingames is the one im sticking with now!

Steven Gillespie
22 June 2025
Comment from uk.trustpilot.com
Like other betting firms promise fairness but only interested in profit

Tuco The Ugly
22 June 2025
Comment from uk.trustpilot.com
Absolutely rubbish a fix features never drop in even after spending around £20 rubbish.

Sky Skaja
22 June 2025
Comment from uk.trustpilot.com
Completely scammy site...Been long time with them doing daily freebies, once deposited and played slots won few quid but when tried withdraw 30£ they deleted data and refused to acknowledge the withdrawal, make sure u record game on video to be able to prove ur winning and withdrawal if needed

steven thorpe
21 June 2025
Comment from uk.trustpilot.com
Biggest poker fix online, I'd hate to play in person at a venue.These are beach games. Fixed to bits.Should be called carnival Hill not william Hill.What a joke. Pure card cheats...XThis is the worst of the worst.If you are new to poker, try another app or forget about poker.This RNG is was should be and potato..Exactly. Try the poker.

Graham
21 June 2025
Comment from uk.trustpilot.com
They promote an offer of £30 free bets with your joining fee and first bet. William hill are not transparent with this offer. If you make valid payment of £10 using pay pal, william hill claim pay pal is not a valid method of payment, yet they took the £10. They then proceeded to try to get me to pay £10 more using another method of payment to increase the amount I gamble. I complained but nothing was done. The day after I received an email about william hill responsibility to safer gambling, Pay Pal denied my complaint. Both partied are equally responsible in increasing the amount a person gambles. The £10 deposit joining should not have been taken choosing the promotion If it is not a valid method of payment. GDPR requires transparency neither william hill or pay pal are transparent on their joing promotion or the £10 transaction not being a valid method of payment.
customer
14 July 2025
Comment from uk.trustpilot.com
Doesnt give bonuses on games, feel ripped off
Doesnt give bonuses on games, feel ripped off