William Hill PLAYER REVIEWS(4065)
steven thorpe
07 August 2025
Comment from uk.trustpilot.com
0 stars. Worst poker game of all time. Even rigged games in 50 years won't touch the closeness of the william Hill fixing.Sad days when professional gambling sites sell out to American max Profit companies. Ruins it.William Hill = 888 bulls tuff...Splendid. Fantastic. Marvellous. Super Special RIGGED TO BITS. Fantabulas. Splendikular. Codswallooooopbullcrap.10 out of 10 for being a donkey site and 0 out of 1000 for being genuine.FACT.
Edward Naylor
07 August 2025
Comment from uk.trustpilot.com
Slots are rigged so badly for the smallest payouts and no returns the amount of empty spins is outrageous.Another deposit 80 spins on big bass bonanza no bonus just dead great stuff.
Bailey Goodwin
07 August 2025
Comment from uk.trustpilot.com
Absolute joke of a company and system. Deposited my first £10 and my account was locked before even placing a bet. Have been trying for over a month to get my money back (I know it’s only £10, but not the point). Have had to deal with countless AI chatbots before being transferred 4-5 times, asked to take photos of documents in specific positions and order just to get £10 back. Operators have no idea what they’re doing. Avoid! Plenty of other agencies to go through.
Allan
07 August 2025
Comment from uk.trustpilot.com
This is a rigged site - they can deny it all they want.I have a video example that a slot spins in the 3rd bonus - then glitches and auto pushes the last bonus out .Sometimes you can tell when your set up to win- you know when the app auto refreshes and it’s like your put into a mirror of game.Pirate riptide Every day this week I played same slot - same amount (20p spins ) £25 and in 5 days this has never once spun into bonus.Strange was when I first played it it spun into wins on my daily bonus and gave an average payout - this I believe is called baiting .All week never to land on bonus - this is very odd.Going to upload a batch of videos online shortly so will try and see what others think
Blake Kirer
06 August 2025
Comment from uk.trustpilot.com
Was in Las Vegas and deposited into my Wyoming account by accident.I use to go hunting there with my dad before he passed away and didn’t see which state was selected.Contacted support who said I need to go to Wyoming to sport bet it to unlock the funds. I said no problem I’ll probably go out there later this year, expect my dad passed away so I never went.Been emailing and calling the last 2 days sending them documents to try to get my money refunded. They said sure, then they said No, then they asked to verify myself, then after they said no again.Now today I get into contact with them again, and now I have to wait another 24 hours for a case manager to review my account as support has no clue what’s going on…. Neither do I..? Why so many hoops? I sent everything requested.. did everything right on timely manner. Very frustrating, hoping this gets resolved so I can change my review Case ID: 1262743
Mr Gittings
06 August 2025
Comment from uk.trustpilot.com
Omg again £40 at 50p a spin and not even 1 bonus and won £3.60 at most they defo need looking into cause i think in the week days they turn off bonuses.That was the last i play on that robbing site.
Kelly
06 August 2025
Comment from uk.trustpilot.com
Created an account today, deposited £20, played it out and didn't really win! Deposited another £20 and the game stopped playing. So I came off it, went back on and it still wasn't paying. Logged out, then tried to log back in, it said "unable to log in, click here for customer support" so continued on to customer support, was told that after "security checks" were carried out they had closed my account and it will remain closed! Never gave me a reason as to why. Then, basically told me to jump through hoops to get my £20 back that I'd just deposited. I have to take and send photos of myself holding certain documents, one being a valid photo ID. I explained I don't current have any photo ID, I don't have a passport and I don't drive so no licence. But the "customer services operator Dessa" kept telling me I need to send the valid documents in order for them to release the funds and to make sure it's going back to the right person. I deposited with a debit card, so surely it would be returned to that said card? Honestly the worst gambling site I've ever had to deal with! Customer services is shocking, so they can keep my £20 and let it grow in their account and maybe use it to hire staff that actually answer their customers questions.
Sophia Bennett
05 August 2025
Comment from reviews.io
Feeling devastated and unsure of where to turn, I contacted TRAZEVAULT.ORG. Although I was skeptical at first, their professionalism and constant communication gradually restored my hope.
Adam Ricky
05 August 2025
Comment from uk.trustpilot.com
Avoid!!! They put you on time out automatically. Deposited once and used the winnings to bet. Whenever I place a bet let’s say 1k I get timed out. No access to my bet, cash out nothing!!! Scam! Timed out for three hours!!! Enough to know by the time the time out expires my bet is done and I can’t cash out if isl wanted. Been timed out. Withdrawal declined even after sending documents cl. Avoid go Betway or bet365. Especially Betway never an issue with withdrawal never
Scott Johnson
05 August 2025
Comment from uk.trustpilot.com
Scammers steal ur money and dont even win a penny i just waisted 40 and dint even win 2 quid.
Andy Wren
04 August 2025
Comment from uk.trustpilot.com
just an update after over 10 hours of chat (nobody to phone] i still have not recieved money, i have given up, i will find another bookmaker that i can trust i will go to reviews first, william hill was a big mistake, a mistake that i will put down to experience
Jessica
04 August 2025
Comment from uk.trustpilot.com
Terrible but have learned they use AI which can predict and manipulate behaviour in a negative way .. not sure if anyone else has noticed..
Mr Andrew Forsythe
04 August 2025
Comment from uk.trustpilot.com
Fishing frenzy the big catch game. SCAM... The basket fills with fish and empties 1-2 times then fills and shakes. Continues to fill for 4-5 times the amount of time it took to originally empty and still doesn't. AVOID! UTTER SCAM!!!
Steve Mccall
03 August 2025
Comment from uk.trustpilot.com
Willy hill must be skint,only thing i get is a lousy scatch card and not won anything on mystery wheel for 6 days straight.Keep getting iffers for free spins but i have to deposit and play first !!! THATS NOT FREE !!! THIS A CRAP SITE GO SOMEWHERE ELSE.Only gave 1 star coz i had to.
Degsie
03 August 2025
Comment from uk.trustpilot.com
Joke, Discrimination if you win on the promotion, won't let me use Any now.Deserves to be held accountable
Steve B.
03 August 2025
Comment from uk.trustpilot.com
Another day of the William hill scam! Another £20 to activate a bonus feature of 8 free spins…received a grand total of ZERO! Absolutely zero from the bonus feature and they still claim the game is fair and compliant of regulations. William hill needs to be investigated immediately
JASON MCCREADY
03 August 2025
Comment from uk.trustpilot.com
I ran through 750 spins, recorded the play at 10p to 60p per spin, just 2 bonuses, with highest bonus win just £4! After accounting the % to spend, the RPT was just 17.23% off 750 spins! I play the same game on 6 other sites with an RPT running 80 to 90%. I can only conclude William Hill either have some severe technical issues or their site is rigged. I will pass on my recorded play and findings to the gaming commission for them to review in the interest of fairness to those that can’t afford to be ripped of.
steven thorpe
02 August 2025
Comment from uk.trustpilot.com
Zero stars. Fixed. Rigged. Simulated.Choose option A B or C.It's always one or the other.I'm sick to the back teeth of every false pair I own and William Hill and 888 poker is causing phantom pains in my teeth.Some people know when they are being robbed and just gather evidence. Good job I got in that boat Eh??.Card cheats are 888 and William Hill now and whomever they associate with or buy out.Fact...Fact..Fact.Ffaacctt.....
Jymgorn
02 August 2025
Comment from uk.trustpilot.com
1 Star is to much!!!.. Avoid!!! Similar and manipulated games!!! RTP% MAX...10%... 🤮🤮🤮🤮...
Stu
01 August 2025
Comment from uk.trustpilot.com
William Hill has saved me a fortune. This was my first ever gambling app I’ve downloaded and I done it on a promotion of 200 free spins. So in a nutshell I deposited £20 lost it and never received the free spins so was basically scammed out of £20. But obviously made me realise that’s how they operate so I wrapped up my account there and then never to return . So tanks for scamming me but most of all thanks for not making me a lot poorer but using your services.
Debo
01 August 2025
Comment from uk.trustpilot.com
its a online betting site never had problem too many leave 1 star because they lost money either on a bet or slots and rate 1 star
Evelynjoin30
01 August 2025
Comment from reviews.io
I received my refund last week thanks to their help. This quick refund was a huge relief and demonstrates that ARMSTRONGPAVE.ORG values its customers
Jonny Hatcher
01 August 2025
Comment from uk.trustpilot.com
Worst site ever. Not only is there customer service process an absolute joke but they seem too cause alot issues when using this site. Firstly they will use "safer gambling" however they procedures are not following the safer gambling guidelines. Multiple times they have restricted my account however will not stop deposits. They expect you too wait upto 8weeks for a response through complaints meaning you can't access your winnings until they reply within that time. In which then they will ask for proof off income and address. I had done this not even 2 months ago and again they have put the same restrictions on. I have never seen such a worse run site considering I have had my account for many years and used it alot , I have had this issue multiple times with them. I have had too go through live chat multiple times and email the second complaints team. I would recommend using else where if you want too keep your winnings !. Safer gambling is not allowing someone too deposit but block all promos and withdrawls. Beyond a joke.
Th
01 August 2025
Comment from uk.trustpilot.com
Useless and incompetent, been asking for 3 months why I'm not eligible for bonus drop game and certain promotions. Can't get a straight answer and almost impossible to get through to someone and completely impossible to get a straight answer. Waste of time, I implore everyone not to use this bookmakers.
Shaun Norrish
31 July 2025
Comment from uk.trustpilot.com
Finally closed my account with these disgusting lying thieves..deposited some more to genuinely catch them in a lie and low and behold did I get a bite from the bloke on live chat after sending over 100s of screen shots when he told me it was random 😂 effective immediately closed the account without a word to say the sausage. Fishing frenzy is majorly altered for RNG and RTP the payouts are utterly disgraceful..I mean I had the rarest 5 scatter 20 free spin bonus he come out ONCE and it paid £6.20 🤣🤣 the other bonuses where even worse number 1 was 10p number 2 was £2.40 number 3 was £6.20 ( the 5 scatter ) number 4 was £3.55 and the last one was £2.50 😂 yeah seems legit in 70 free spins he come out a whopping 4 times 👍. Literally -£420 down and to P in my cornflakes even more then banned me from all promotions (not like they're any good ) all honesty I'm used to win/lose but this site takes the biscuit it's just continuous losses every deposit regardless of what day you play what time you play or month..and believe me it's not "random" if it truly was it wouldn't drop ONE measly scatter persistently in the same reel 8 or 9 times in a row accompanied by the same generic boring payline. It genuinely took me £48 on 20p a whole 20p stake to get one bonus and it paid a half stake bonus (10p) 😂 they're a laughing stock thinking they're fair/regulated and all the pish that comes out of their pre scripted manifest in front of them. About time the useless gaming commission done something because the site is unbearably bad it's utter pointless giving them your time/money and everything in-between. Greed they are just powered by pure greed. Disgraceful lying cheats. Oh by the way it was £75 in deposits today I accumulated £14.75 back 😂 pitiful. Oh you'll get more pop ups about how long you've been gaming for and persistent minute or two minute cool offs more than you'll accumulate bonuses/wins..they're way of acting like they "care" for your wellbeing and looking like they're following the "rules"
steven thorpe
31 July 2025
Comment from uk.trustpilot.com
Haven't left review for weeks to see if things changed with the set up simulated poker but. Nope. No Not a change at all.Still live play with William Hill poker is ridiculous, if it was 100 years ago there'd be holes in the desert for graves with your body's in em, no name graves for card cheats.Lowest of the Low.Disgusting behaviour for apparently professional body's.Date of experience is 10000 days of rigged and the odd day of a win. Less than 2% when only 6 players per table.Im sure my calculator is on the bend.
Jonseph Doe
31 July 2025
Comment from uk.trustpilot.com
Doesn't Pay out introduction offer, CS Team designed to be unhelpful and offputting. Will run you around in circles. AVOID. It's not a surprise these lot require direct lines to the police under their desks in their physical locations.
Melissa Sherriff
30 July 2025
Comment from uk.trustpilot.com
Puts me in a time out after a few deposits of £10 or £20, as it's part of their policy however what I find strange is on my last deposit I was playing a game that was going well and I won the jackpot drop 3 times, then all of a sudden I'm booted off mid game and can't get on as they've put me on a time out! Why not prevent me from depositing instead of letting me then kick me off when I'm winning!! Scam!!
Lee Matthews
30 July 2025
Comment from uk.trustpilot.com
The one major issue with the site is the deliberate slow down on calculating the cash out on the Betting section when the odds are very high EG I put a bet on a football team to win at 70-1 when they were 2-0 down, they then scored meaning the cash out amount would be good to take but the cash out was held and came back not long after the other team scored. They have a trend of suspending the cash out if it's going to be high
Kelly louise
29 July 2025
Comment from uk.trustpilot.com
4 deposits and not a single win! Joke site
Mr Gittings
28 July 2025
Comment from uk.trustpilot.com
Omg £60 trying to burst one pot at 60p a spin and yet its wont bloody burst what the hell are you playing at where is the back to player and 9 bonus tease yet can no get one bonus something going on with this site, i dont get how they getting away with it.
Shaun Norrish
27 July 2025
Comment from uk.trustpilot.com
Save your money. I've tried and tried with these lot and they're just frauds. Rarely bonus a game and if you do after 100s of spins the payouts are pennies. Today in 200 odd spins I had two bonuses..paying £1.60 and £1.70! Sick of the fisherman appearing ZERO times in 10/15 free games again had none in two sets of 10 free games. Yesterday paid nothing in over 300 pound the day before 500 and ate ate ate. Its truly not random it only drops one scatter multiple times often 5/6 times in a row and when you finally see two the thirds isn't anywhere to be seen. Went through 32 teases with two scatters dropping in on the first two reels..and the third didn't appear once on the last three reels! Has to be astronomically impossible not to hit one bonus when landing two scatter on the first two reels! Have 100s of screen shots of the slot just continuously dropping one scatter over and over. Hours of video of the gameplay. RTP for the slot is a measly 92% everywhere else is 96.12%. They clearly control their slots and the algorithm to them or after 1000s and 1000s of spins on multiple different stakes it would do something. You receive more pop ups and minute bans than you do bonuses...its their way of "convincing" you you're in safe hand with their safer gambling..its a load of garbage it's just breaking up the game play because you can't even get an hour in playing when all of a sudden a pop up jumps up saying you can't play for literally one minute. The UKGC need to get on board and start looking into it as now its becoming obvious that these are utterly rigged/scripted and cheating every punter they have to turn over 100s of millions annually. They are absolutely embarrassing and need their license revoked ASAP. Disgraceful company run by bandits. Oh and P.S after a big sum of deposits..they emailed me saying I was banned from any promotion how vile. Cant win normally but also aren't allowed to take part in any promotion. Scum-bags!
Chris Farley
27 July 2025
Comment from uk.trustpilot.com
So predictable never had a cash bonus drop in 8 years the games just take all your cash the closer to a bonus you get and batley had 0 from them bonus games time to move on
phil
27 July 2025
Comment from uk.trustpilot.com
Please William, No more daily emails with an offer of 5 free spins at 10 pence. You know its boring and pointless. I dont win when i deposit real money i always loose and in 3 years never withdrawn a penny. Please leave me alone. Your rtp is the worst in the country, makes no sense to play any of the games. Thanks
Andrew Brownsword
26 July 2025
Comment from uk.trustpilot.com
The company have no regard for customer service, they don't guarantee best odds locally because they have no competition, they take football bets at 12/1 on Leicester yet are aware they could be deducted points by the fa, they employ staff who have no interest in doing a good job, they open when they please and it appears senior managers are happy to go along with it.
SH
26 July 2025
Comment from uk.trustpilot.com
Very poor service, I asked to reopen my account and they said I had to wait 24 hours and ask again, fine no problem- did this and was told I had to receive a call and it would be within the hour at 3pmThey didn’t call until 7pm so I missed this call.Tried again today and Angel on online chat didn’t address any of my issues, wasn’t very helpful, very dismissive and then even though I was polite all the way through she said “that’s all the information I need from you” and closed the chat, I still had a few questions but she just shut me down, not going to wait half an hour to get through ok online chat again. Useless
Jessica
25 July 2025
Comment from uk.trustpilot.com
Just seems to take money and then when your close to a win the games to a strange long spin then you just lose like it re-sets it self for you to lose .. never seem to win on it .. and the longer your with them the more you lose .. definitely rigged..
LR
25 July 2025
Comment from uk.trustpilot.com
Just depressing 😞 I don't gamble excessively, but a small win would be nice once in a while. Also the bonus drop? What bonus drop? Says not eligible. It's a FREE game , so who is eligible? Don't know why this site hasn't been closed down? Gambling commission really need to look at WH.
Daniel Barry
25 July 2025
Comment from uk.trustpilot.com
Just terrible only stick a tenner on once a week on the slots , the last 10 weeks justvtake the tenner everytime not a single win not even 20p absolute scoundrels thieves and robbers
Unknownmemt
25 July 2025
Comment from uk.trustpilot.com
Annoying! Don’t know who’s promoting this company but I’ve received a Unsolicited Text Message claiming to be William Hill- ‘You’ve got one shot tonight Take the floor and take it all’ Bearing in mind I received this message at 11.43AM.. Not really night is it? Reported Garbage and Blocked!
David
24 July 2025
Comment from uk.trustpilot.com
So done with williamhill sick of the same out come week in week out never changes always the same played 200 tonight didnt come close to anything over 100 in 1 game waste of time same old dead spin carry on sick of williamhill gives u the odd £1 or 2 then take 20 or 30 played 1 game get 10 free spins pays £2.70 put 50 in enough is enough time to go else where only so much u can put up with put 800 in williamhill last 2 weeks or so as i say same out come nothing in return thought coral was bad williamhill up there beside them over 6 thousand bad reviews says it all they will never change so glad that happened tonight time to get rid of go else where,,, really hope ppl realise williamhill hill slots are so bad would rather throw my money in the street than put another penny in williamhill i know this review will not change anything but i really hope they get found out along with the rest of them ppl are getting conned big time more so than ever williamhill was gd at 1 point now completely poor your not getting much from them apart from empty pockets hope they get found out sooner rather than later
Uniquerecoveryfirm(AT)Gmail..com
23 July 2025
Comment from reviews.io
I was fortunate to find UNIQUE RECOVERY FIRM—they are true experts in helping victims of investment fraud. Their team acted quickly, providing me with valuable resources and clear guidance. Their support played a crucial role in helping me recover my lost funds. What stood out most was their transparency and professionalism, which made an incredibly difficult situation feel manageable. They walked me through each legal step and even assisted in gathering the necessary documents. Thanks to UNIQUE RECOVERY FIRM, I was able to regain my hard-earned savings. This experience was a painful but important lesson. I’ve learned to be much more cautious when investing online. It’s essential to thoroughly research any investment opportunity and always seek advice from trusted sources before putting any money at risk.
Mr Gittings
23 July 2025
Comment from uk.trustpilot.com
Again spent £15 at 40p a spin and all i won was 40p and i keep stating i will keep posting bad feedback until you stop robbing people all my gambling is recorded for proof.
Catherine Barker
23 July 2025
Comment from uk.trustpilot.com
I wish there was a 0 star option. Been a member for years and used to be such a good site however the last year it’s been awful can’t get bonus, games glitching and kicking you off and the cm are just rude in the chat, I quiered how the same 2 people kept winning bingo to be rudely told it’s a game of luck and that well done would be good enough, however for the same person to win 11 games in a row of bingo that’s not luck that’s fixing. I’ve closed my account I won’t be playing there again.
When I thought my scammed crypto was lost for good, I stumbled upon (+ 1 3 2 6 2 09 03 25)
22 July 2025
Comment from reviews.io
After losing a large sum to an elaborate cryptocurrency scam, I was devastated. I contacted a few “recovery services,” but they all felt shady—pressuring me into decisions and refusing to explain their methods. Then I found Mrs. Napua Francesca and everything changed. Her team was different. They were patient, informative, and didn’t sugarcoat the situation. They laid out exactly how the process would work, what my odds were, and what their approach would be. Their communication was second to none. They followed through, checked in regularly, and gave me honest updates—even when the news wasn’t perfect. It took about a month, but eventually, I got back a large portion of my stolen assets. I never thought I’d see it again. Their integrity was a breath of fresh air in an otherwise dark experience.
Kelly louise
22 July 2025
Comment from uk.trustpilot.com
2 deposits and yet not 1 single win???? Corrupt at its best!
Marco Abis
22 July 2025
Comment from uk.trustpilot.com
Website keeps refreshing in loop.I simply need to access the account and withdraw my money and never is it again. But no, since I'm currently not in the UK, I can't access the account with the app. Awful service. Whoever is behind that, must be a genius.
Edward Naylor
22 July 2025
Comment from uk.trustpilot.com
avoid at all costs eating money like it's nothingOver 200 pound down this month playing this one dragon slot 16 pound in on 20p spins get the bonus gives me nothing £0 they are taking the right ...
Caroline
22 July 2025
Comment from uk.trustpilot.com
Worst online experience ever. The amount of bad reviews on here say it all. They cannot be trusted with your money. If you put money in they will use every trick in the book to prevent you getting it back.


AJH
07 August 2025
Comment from uk.trustpilot.com
Played a little while tonight with a £20 deposit luckily had a nice win 👍 bonus rounds and features came up a couple of times on the slot game I play. I’ve been with William a while now no issues. Withdrawal was in my bank within 15 minutes tonight very good. Because of an increase in my time spent online this evening safer gambling has put me in a 30 minute time out, which I don’t mind at all it’s actually a good thing I’d say. I only play with what I can afford to lose as we all know it’s sheer luck gambling. So to keep it fun and exciting just a few £20 deposits here and there is enough for me.
Played a little while tonight with a £20 deposit luckily had a nice win 👍 bonus rounds and features came up a couple of times on the slot game I play. I’ve been with William a while now no issues. Withdrawal was in my bank within 15 minutes tonight very good. Because of an increase in my time spent online this evening safer gambling has put me in a 30 minute time out, which I don’t mind at all it’s actually a good thing I’d say. I only play with what I can afford to lose as we all know it’s sheer luck gambling. So to keep it fun and exciting just a few £20 deposits here and there is enough for me.