William Hill PLAYER REVIEWS(3812)

Steve Havard
04 October 2024
Comment from uk.trustpilot.com
I have enjoyed playing slots etc with WH app and I have had no issues with withdrawing money. However I don't know why I have been classed as inegible to play the bonus disc for the last few weeks. I have tried depositing money and have won and withdrawn without any problems. I seldom use the site since this issue that has stopped me from playing the bonus disc. Please can you sort this out and I will return to playing regularly again. My Username is TTSteve

Dave
04 October 2024
Comment from uk.trustpilot.com
There is no word that describes this robbing website. I'm so angry I have just closed my account , please save your money and avoid at all cost. These guys need to be shut down quickly, you don't even get a fair play anymore.

customer
04 October 2024
Comment from uk.trustpilot.com
BOOST DAY on the BONUS DROP a whole 3 crappy scratch cards instead of 1 a whole 30p worth and surprise surprise not a single win utter scam site only getting worse

James Stevenson
03 October 2024
Comment from uk.trustpilot.com
William Hill have placed limited access to the promotions page on my account preventing me from accessing any promotions which are usually available free of charge. They allege to have placed this restriction on my account in line with their safer gambling commitment. This I find ridiculous given the fact that I am still allowed to deposit and play my own funds but not allowed to play free promotions 🤣. I was put through to the same supervisor on 2 occasions and he ended the chat both times before I had chance to respond even though he had not resolved my issue.

David Wright
03 October 2024
Comment from uk.trustpilot.com
awful app and user experience, had 11 player shots on target tonight across 3 games. With 60 mins played I had 9 out of 11 should have been green williamhill had 3 registered shots on target on my coupon. Soon as the games ended all the stats updated and sure enough 9 of them turned green. Some nice features have been added ro the wh betbuilder that's why I used them instead of skybet tonight. More fool me i would have had a cashout of £5-800 if I had. Williamhills site just seems to be PERMANENTLY down or no signal or whatever but I won't be using them again

Steven Oswald
03 October 2024
Comment from uk.trustpilot.com
Please stay well clear from the Spinner Games, I bet £100 on 12 Masked Fire Drums at £1 a spin, all I got was Dead spin after dead spin it basically took it all with only small wins in-between, most of there games are programmed to take only and you have not got a chance. I don't expect to win everytime but all it did was take take take, and if you do manage to get into a bonus game 99.9 % everytime it gives you the lowest prize. Please stay well clear they are just take merchants.

customer
03 October 2024
Comment from uk.trustpilot.com
Just another scam company trying to claw back millions in fines through there customers with rigged slots AVOID

Alison Treen
02 October 2024
Comment from uk.trustpilot.com
Loved playing this site did win on promotion wins but deposited loads and then had my promotions stopped so beware when the fun stops it stops 😭 and I loved Betting on this site but no promotions means I shop elsewhere have considered reporting

Mrs Neville
02 October 2024
Comment from uk.trustpilot.com
Placed £50 on out of my account, can’t find it anywhere got to wait for William hill accounts department to see where it’s gone been waiting 24 hours and still no joy, do not bet online with this company a complete shovel

Macaulay
30 September 2024
Comment from uk.trustpilot.com
Randomly in February of this year I could not log into my William Hill account. For months I contacted WH and was given the same bull**** answer. Here we are 7 months later and I chased them once more to see what the hell was going on. No longer could they say the same excuse of "Your account is being routinely reviewed".Well imagine my surprise when I receive a blunt response back saying my account will remain closed and this is "non-negotiable". So basically they have closed my account which was in good standing, for ABSOLUTELY ZERO REASON, and then do not even tell you about it. Apparently this is a business decision by WH. I fail to see how closing loyal customers accounts randomly without reason or explanation is anything but incompetence and pathetic. Great way to treat their customers. Luckily I am a member of another bookies and thank god. I am glad I will not give another penny to WH when they treat their customers like garbage and randomly close peoples accounts. Good luck even managing to speak to anybody other than their copy and paste online robots. Disgraceful company.

Steven Thorpe
30 September 2024
Comment from uk.trustpilot.com
Riddled with simulated poker.Totally fixed.Ridiculous runs and stitch upsIf your Iq is below 125 this company will love you long time.

Nikki
30 September 2024
Comment from uk.trustpilot.com
They used to be really good, had some good wins no problem but this year they are awful!! WH are happy to take your money but keep blocking promotions saying "player not eligible". Will not be using WH again!! Better sites out there with better promotions and they don't prevent you from claiming them. WH need to be investigated as they are robbing people blind.

dangeruss trixie
30 September 2024
Comment from uk.trustpilot.com
William hill games do not let you win I have stupidly deposited over 200 pounds in the last 12 months on there slots and I have never won anything the best I have done is broke even on 1 occasion it's absolutely disgusting how they advertise saying you have a chance of winning when really it's a massive scam. I've played ladbrokes coral and both let you win once in a while winning a lot more than you deposit sometimes I lose but it's not constantly like William hill absolutely disgusting terrible site if I could give a 0 I would

David
29 September 2024
Comment from uk.trustpilot.com
So just over 10 days since my last fat frogs review and I'm still on 40 free spins at 10x and still no bonus another 80 quid at 20p spins but I'm assuming this is my bad luck a william hill not ur robbing site

Louise
29 September 2024
Comment from uk.trustpilot.com
Awful experience. Banned me from promotions for no reason. Always lose never win enough to withdraw. Rip off scamming poor rude customer service. A disgrace

Aw
29 September 2024
Comment from uk.trustpilot.com
Shocking how you have changed the bonus drop daily I won’t be playing at all now my account is closed and looking at the other reviews I think your site should be down to thieves!!!!

Robbie Odonnell
28 September 2024
Comment from uk.trustpilot.com
Do not bed with these scummy lot. My partner put a bet on for a certain player to have a shot on target and score or assist in the game as part of an acca with a few legs…he didn’t start and they didn’t void it and came out with rubbish excuses to work their way out of paying out. Much better sites out there that scam u.

Timmo
28 September 2024
Comment from uk.trustpilot.com
William hill are shocking of a company they have no problem taking your money when they win. I have lost £1000 taking bets after post time They don’t seamed to mind that at all. Been betting when the horses not out of the gate and they have taking my money the horses have won. But guess what they say it’s void and was put on late and they just send you your money back absolutely shocking. Missing out on £1000s pounds. Even complaind in chat they just close the chat and say it’s void sorry nothing we can do. It’s not just one u off they do it a lot there really needs to be a investigation into it horrible company

K.Choudhury
28 September 2024
Comment from uk.trustpilot.com
These scumbags at william hill seriously need a bullet in their skulls. Nothing but disgusting people. Telling me I'm no longer eligible for any promotions. But they are ok with taking deposits.

customer
27 September 2024
Comment from uk.trustpilot.com
Biggest scammers in the industry in the top three with Ladcrooks and coral this site only exists to steal there games are so massively rigged you have zero chance only play here if you enjoy losing all your money plus customer service are completely useless

mahonchester
27 September 2024
Comment from uk.trustpilot.com
William hill is a disgrace of a company they have no problem taking money when they win.i lost 100s no problem then taking bets after post time .I done bet after post time but the race had not started which i have done plenty times before but now my bet won they told me it's past the post time and not paying out when I tried to talk to them about they just closed the chat and said not paying stay away from them

Steven Thorpe
26 September 2024
Comment from uk.trustpilot.com
0 stars, 0% random.Years of the same experience.Occasionally win and always looks obvious when ko from poker, I can't be the only one who experienced it as I see other players losing the the same way on different days over time. /years.

S Marsh
26 September 2024
Comment from uk.trustpilot.com
ts a complete all round crap show and you should be put out of business because you have no checks and balances - AVOID AT ALL COSTSI am reporting account security concerns to appropriate authorities

customer
25 September 2024
Comment from uk.trustpilot.com
"I have been a customer with William Hill for around 20 years and recently won a modest amount. However, my payment was suspended, and I was required to verify my identity through their 'live chat' system. This involved uploading photos, but the website repeatedly froze or crashed, making the process extremely frustrating. It took 30 minutes to complete the verification. Despite this, the suspended payment remained unresolved, even though deposits and other payments continued to work normally.I contacted William Hill again, and after another 30-minute session, the original payment was still declined. Strangely, the combined total of the two payments was marked as paid shortly after the live chat, but there was no explanation or apology from them. The communication was minimal, leaving me feeling more like a nuisance than a valued customer."

Nabeel321
25 September 2024
Comment from uk.trustpilot.com
Absolutely rubbish and rigged casino and slots these guys should be banned.if you really care about your money stay away from these scammers literally disgusting

I.A Bisset
25 September 2024
Comment from uk.trustpilot.com
They stopped offering bonuses after a while even though my depositing hadn't altered. Which is a shame, they'll see I've made maybe one since then. Otherwise a good site.

Abbas Mohseni
24 September 2024
Comment from uk.trustpilot.com
It is okay that you guys steal my money but I just can’t help wondering that what kind of animal are you ppl ? My name in the ur ducking app is barcaboy1375 please ban my account or ban big bass bonanza

Travis Almond
23 September 2024
Comment from uk.trustpilot.com
Slimy criminals. Settled my bet as 'lost' even though it won. Had a double with another team at 2-2 both games. 5 mins to go and they lose my bet so I couldn't cash out. Absolute criminals.

Mr Hughes
23 September 2024
Comment from uk.trustpilot.com
BEWARE OPENING AN ACCOUNT..When you open an account with William hill the account is NOT yours .the company can go into your account and take money without your consent. They settled a bet and paid out the money I had won and was owed to me . 8 hours later they went into MY account without any call ,email,permission and withdrew money. On speaking to this company they said they had made a mistake and took the money back. Imagine if I'd of placed the wager in a shop would they of come knocking on my door asking for it back.What has scared me more than anything is the fact this company can go into MY account and take money without permission..SO SO WRONG

Tuomas A
23 September 2024
Comment from uk.trustpilot.com
My withdraw got lost two months ago. It has been very difficult to communicate with william hill. They promise something and then just forget everything. Don’t play from Europe.

Roland Day
22 September 2024
Comment from uk.trustpilot.com
I took up a promotion. On joker 2 invest £100 and get 100 free spins at 20p. I didn't get spins when I got through to customer service they cut me of. I didn't get spins. I won't be playing with w.hill vagas again.a nice agent victoria sorted out the problem where two others couldn't 6 out of 5 for victoria

Daniel
22 September 2024
Comment from uk.trustpilot.com
Fixed matches people betting on football don't. There paid actors this can't be a coincidence. No way , can't be it's rigged games

Jenni
21 September 2024
Comment from uk.trustpilot.com
Definitely need looking into. Something not the same.. barely get close to a win. Then just take your rewards off you. If anything should be getting rewarded for the amount lost and loyalty. Think the ombudsman needs to look into it

customer
21 September 2024
Comment from uk.trustpilot.com
Another bonus another complete load of crap £1.60 on a game that’s been eating money for days honestly this joke of a place is just terrible I’ve never played anywhere that the bonuses take so long to get and pay so little but it’s obviously just another scam company that have been fined millions and now expect all the customers to be ripped off constantly and pay it all back

Daniel
21 September 2024
Comment from uk.trustpilot.com
I self excluded years ago .After time I felt I was ready to have a go again . So I requested to reopen my account which they had granted me . Have an email as proof . Won’t reopen my account , act like politicians and divert from an actual answer with riddles . Very insulting . End the chat when they’ve had enough which is advertised as help !!! Stay away !!!

Paul Georghiou
20 September 2024
Comment from uk.trustpilot.com
You can't speak to a human being anymore and it is so frustrating. Live chat is just frigging awful. They keep you waiting ages and most of the time just cut you off.One said to me 'sorry, can't help more as we are only customer services '. Once I do manage to sort out my issue I will never use them again.

Joanna A.
20 September 2024
Comment from uk.trustpilot.com
Absolutely appalling website, customer service is awful, will blatantly take money off you for something that is not your fault (losing connection and bet not confirmed).I think their servers would singlehandedly get beaten by a potato, only to then blame this on the person.Basically, spend money, and the fact you can actually have the money in your wallet is another gamble of its own 😭

Stuart
20 September 2024
Comment from uk.trustpilot.com
So had message on my app saying Have you played today’s free disc on our Bonus Drop? We’ve got some exciting news! We’ve powered up the machine to guarantee you a win. All you have to do is pick a zone, watch the disc fall and reveal a cash prize, free spins on a new slot or a Live Casino bonus. Guess what I never won even got pictures company is false advertising I’m reporting to every company that regulates you

Edward Naylor
20 September 2024
Comment from uk.trustpilot.com
Played the slot splash of riches for 41 minutes building up the bonus guarantee and multipler the bonus did not come in once the only thing that came in 5 times was the mini pot back to back that is not random or fair that is cheating people out of fair play.

Mrs Sharon Coleman
19 September 2024
Comment from uk.trustpilot.com
Shocking customer service. 1 star is too good for them. I signed up and opted in for my free spins but never received them. Chat customer service left me waiting for a response for ages and then wouldn’t help. Transferred to their supervisor that was rude and abrupt. Closed my account. Never spend your money on this site

customer
19 September 2024
Comment from uk.trustpilot.com
Terrible place total scam with a joke of a RTP another totally rigged site designed for customers to help William hill pay there fines needs shutting down. gold fusion played this rubbish for weeks on and off literally hundreds of spins never received a SINGLE BONUS and this site is supposed to be random???

Ronny Roñy
18 September 2024
Comment from uk.trustpilot.com
Can we have match results under 2, 3 , 4, 5 goals instead of having match results over 2, 3 etc.?As well either team to win and both team to score?

AK
18 September 2024
Comment from uk.trustpilot.com
Shady shteds removed the live scores on the snooker matches to make it harder to win. Also encouraging you to stake £50 for a bonus should not be allowed either. Scummy f'ers.

Colin Neeson
18 September 2024
Comment from uk.trustpilot.com
Truly the worst app out of every single one . Every other app will give you a pay out after at least 1000 spent . William Hill never pays out . Please don't waste your time on these scoundrels. Absolutely set up to lose. 888 casino pays out . Bet 365 pays out . William hill 2000 put through it and not even a 20 pound reel . Set up that you will never win haha deadly like it's unbelievable I gamble every day William hill is absolutely terrible and scammers

steve mccormick
18 September 2024
Comment from uk.trustpilot.com
So far so good. Generous with free bets and free spins. Keep up the good work guys I’m more than happy to spend my money on your site

Jason 'Tilton' Taggart
18 September 2024
Comment from uk.trustpilot.com
Can't put a scorecast bet on football after all the years I have been betting with them.Phoned customer service and given no reason why?Poor poor service I'm afraid constantly won't log inMaybe they are doing me a favour I can go to sky bet or Ladbrokes or bet 365 etc

Paul Elbourn
18 September 2024
Comment from uk.trustpilot.com
Shocking company let you open account but will change your account when ever they want with no approval just do what they please! Customer service is absolutely terrible they are stealing a living as well.

David
18 September 2024
Comment from uk.trustpilot.com
Love how its coming up now one lucky winner won over 5 million yea ok how much did they spend firstly and is it the owners brother lol

Chet
17 September 2024
Comment from uk.trustpilot.com
Absolutely rubbish app. Do not have anything to do with this company.Allowed me to set up an account with initial deposit but as soon as I was in positive balance and wanted to withdraw funds I was locked out. Tried to resolve but despite a week passing and providing all the necessary documents to prove I am a real person I still get the same moronic generic emails saying that I need to provide information. AVOID AT ALL COSTS. On top of that the only UK number I can find is a premium rate number
Steven Thorpe
05 October 2024
Comment from uk.trustpilot.com
Just played the daily freeroll and the same person won everything for an hour and 22 minutes.How is it random, I played safe as houses while I couldn't of possibly won this player. I record play now after years of this ridiculous simulated play..Random.. I do not believe...
Just played the daily freeroll and the same person won everything for an hour and 22 minutes.How is it random, I played safe as houses while I couldn’t of possibly won this player. I record play now after years of this ridiculous simulated play..Random.. I do not believe…