William Hill PLAYER REVIEWS(3814)

Chet
17 September 2024
Comment from uk.trustpilot.com
Absolutely rubbish app. Do not have anything to do with this company.Allowed me to set up an account with initial deposit but as soon as I was in positive balance and wanted to withdraw funds I was locked out. Tried to resolve but despite a week passing and providing all the necessary documents to prove I am a real person I still get the same moronic generic emails saying that I need to provide information. AVOID AT ALL COSTS. On top of that the only UK number I can find is a premium rate number

Pawel Pawel
17 September 2024
Comment from uk.trustpilot.com
Terrible casino no fair chance to win avoid this scammers Doesn’t matter how much money you will deposit they will take all they are very comfortable stealing from people someone should close this casino.

Adam Wing
17 September 2024
Comment from uk.trustpilot.com
Change price retrospectively on a bet.William Hill have the audacity to have a term - under section 18 of their terms on conditions to say they can do this. This is equivalent for the ability to change the price of a product after you have purchased it - this is absolutely criminal and is anti customer rights. Please be wary of this is you spend one penny with this company and they are not happy with a bet you have placed. Disgraceful company

SCOT FOXX
17 September 2024
Comment from uk.trustpilot.com
Another dreadful venture on their useless customer chat line. Do any of them know about setting an incorrect bet?Hills have no customer phone line and rely on untrained staff to man their chatlines!

David
16 September 2024
Comment from uk.trustpilot.com
Has anyone else played 333 fat greedy bas@ard frogs must of modelled it on the boss of william hill robbing bastar@s 40 free spins now 400 quid and a month in finally hit my times 10 bonus 4p times 10 lol 40p thanks william hill just continues to take everything

Stuart Connor
15 September 2024
Comment from uk.trustpilot.com
William Hill cannot sort out a simple task. Being a website for betting is there purpose, if you cannot enter a bet then whats the point.The advisors are thick as planks and ask stupid questions they are ready off a card as they are too thick to ask them themselves

Dean Franklin
15 September 2024
Comment from uk.trustpilot.com
I have used WH for a long time, betting and taking advantage of the odd free promotion Today I was told, by a robot (!) that I am no longer eligible to opt into any promotion, no reason given and no reply when I askedWH , you are an unprofessional disgrace to gambling sitesPunters, don’t use them, go elsewhere

Mr Darrell Brown
15 September 2024
Comment from uk.trustpilot.com
Been playing for 2 years never won anything on their slots. Worst gambling site unless you want to just throw money away. Better off just giving to a charity as it's no fun as always just takes. I don't mind losing but they never pay out any wins just take all the bloody time. Plus they limit what u can bet

Alan Bond
15 September 2024
Comment from uk.trustpilot.com
My star review is minus 10William are a load of robbers i went on the bonus drop game it said I had unused games left so I played them and won £106 it showed up in my winnings but when I went on to the main page it had disappeared and trying to talk to them is a waste of time have been with them for 40 years but in the last 2years they have been as tight as a ducks a--e if you ever win money with them take a screen shot showing your winnings or they can just dissapear and trying to get help it would be easier to find a NHS DENTISTHad more free bets in last month with spreadex than with william hill in last 40 years

Ben
15 September 2024
Comment from uk.trustpilot.com
Been using this site for years, do not spend your money in the casino, betting yes is ok but casino will rip you, used others not mentioning names for advertisement but never lost like I do on this site on casino, bonuses also terrible, never had a good one.Saying goodbye to these now done with them

Sonya Poland
14 September 2024
Comment from uk.trustpilot.com
Avoid this site takes your money then stops you depositing saying account under review.Took them over 8 weeks to review, spoke to chat agent I could deposit then the next day after I deposited £100, despite my monthly deposit limit being £500 they blocked my account and spoke to chat agent who said my account was in review again.Do not trust this site I am contacting the British gambling commission to log an official complaint against them.

Jacky G
14 September 2024
Comment from uk.trustpilot.com
Leaving off this site when my current deposit runs out. Greedy greedy greedy. I also think its bad practice to offer bonuses for depositing £50 (I never do as much as that) and £100, just encouraging people to become gambling addicts. I just checked my bank and am appalled at how much I've put in over a month without realising. Easy done. Also it is rigged as I got an email saying I had a big win in the offing and the first game I played I won £30. Strange ay? Soon went though.

Sarah Collins
14 September 2024
Comment from uk.trustpilot.com
I am a housewife and I play maximum 20 pounds a week On 10 pence spins on various slots just for fun I used to win the odd 2 or 3 pounds here or there and cash out or I used to lose. Recently you can play 100 spins and not even get into the bonus features on several slots .All for a few pence , its not even possible to win a big jackpot on 10p spins but not even fun to play now This week I have been banned from the bonus drop stating I am not 'eligible to play due to a thorough review of my account 'Whatever that is supposed to mean.My last two deposits were for £5 and I cashed £7.50 on each one. Are they worried I am ona winning streak and not going to play the winnings back down to Zero .I play just for fun but they don't seem to like it lol.

MR B RICHARDS
14 September 2024
Comment from uk.trustpilot.com
I totally agree with David (21 hrs ago). Playing 333 Fat Frogs. This must be the worst unfair game on the site. I have lost count of the number of spins I have done and still no bonus with the frogs exploding, even though they are full. Of course I realise that games are just down to luck at the time you play them, but I don't think I have ever known a game so bad as this. Also does anyone ever win on the Bonus Drop? I used to win on a regular basis but now it's maybe once in a blue moon. I used to like William Hill once apon a time.

AK
14 September 2024
Comment from uk.trustpilot.com
I see they took away double chance betting on lots of football matches, making it harder to win. Robbing company all take take take.

Carl
14 September 2024
Comment from uk.trustpilot.com
If you play slots then go elsewhere as the bonus here never drops in ,i know slots are just luck but when you go on other sites and the same slots play totally different then you know something is up

Daz
13 September 2024
Comment from uk.trustpilot.com
They break health and safety and working time directive. They collect data on you for the sole purpose of banning you soon as you're in profit.

David
13 September 2024
Comment from uk.trustpilot.com
36 free spins and times ten on 333 fat frogs and counting when will I get the bonus 10000 free spins time 1000000 this is redidulious

Mr Harris
13 September 2024
Comment from uk.trustpilot.com
I have had rude customer service. Numerous tickets opened about the same game. Takes your money when you play. But soon as a bonus lands it glitches and wont pay out. I have the screenshot to prove it. Reality check causing glitches. It's took alot of money from me now. I'm believing it's a scam. No response from any complaints or tickets raised. They don't care.

Miroslaw D
12 September 2024
Comment from uk.trustpilot.com
Shi* shi* shi*Under new management from AmericaThis Vegas slots are shi*Do not botherNever please

customer
11 September 2024
Comment from uk.trustpilot.com
Terrible rigged ripoff site YOU CANNOT WIN HERE it’s so bad it’s unreal and it’s only getting worse this joke of a casino only exists to STEAL don’t sign up unless you enjoy losing all your cash and end up frustrated and skint

Dave
10 September 2024
Comment from uk.trustpilot.com
SAVE YOUR MONEY, all I seem do do is deposit money every day with no returns, this site used to be good, but now is just Lose and lose.

Richard
10 September 2024
Comment from uk.trustpilot.com
I been removed from the "Daily Drop" for apparently abusing the offer. How can you abuse an offer which you get for logging in ?Yet I still receive daily emails trying to.get me to loggin. But it's okay I can still deposit £50 and stake £50 for 100 free spins. Probably until I win using them..Scumbag tactics

John Jolly
10 September 2024
Comment from uk.trustpilot.com
I have been a loyal customer of this Company for many years, but suddenly the approach by William Hill towards its customers has become both cynical and dismissive in the extreme. I have raised legitimate and serious ethical concerns with the Company regarding their dubious Business Model, which have been repeatedly flatly ignored and remain unheeded. I believe it to be only a matter of time before WH's Practices are brought to the adverse attention of The Gambling Commission, in the UK. The one star rating is a misnomer, as a zero rating for this unworthy Company was not an option....

Beatrice Spencer
09 September 2024
Comment from uk.trustpilot.com
Terrible app. Ive been trying for 30 minutes to put a teaser and 6 teamer. Keeps asking me to accept change when this is no change. Been waiting week to bet these games and wont take ny bet. I was only able to put a 3 teamer in, but nothing else. This app everytime i use i have problems. It will add bets back on after removing them or not add bets on a parlay and automatically remove them. Just terrible.

Isobelle
09 September 2024
Comment from uk.trustpilot.com
One week on from raising an issue, zero contact. It's not even anything complicated. Just gave up waiting on the chat facility to become available. I've asked for the formal complaints procedure but they won't give it. Join this lot only if you want the worst possible customer service. I'm reaching out to the regulator in hopes of getting things moving. SLSCS-7085 if anyone there cares to assist. Please don't tell me to get in touch again. That doesn't help. You have my email so you get in touch please.

Becky Marie
08 September 2024
Comment from uk.trustpilot.com
Would give 0 stars if I could. How on earth can you justify £500 on £2 spins and not 1 single bonus?????! I fully understand you don’t always win but wow this is a joke!! Most I got on a line win is about £4. Utter rubbish. I really hope someone has reported you to the gambling commission because you need investigating. Disgusting

Pakieb
08 September 2024
Comment from uk.trustpilot.com
I’d leave no stars if I could. There customer service is non existent unless you are depositing on a constant basis they don’t want to know you. Proof that they rig their games aswell as I stopped depositing over the football break I noticed the promotions stopped aswell. When I was depositing on a regular basis I was winning on their daily bonus every time but once I stopped depositing I lost everyday then to be excluded from bonuses due to my account receiving a THOROUGH REVIEW (me not depositing over the football break). Stay away from this crowd

Customer
08 September 2024
Comment from uk.trustpilot.com
This was the one site I always trusted and played on. Suddenly I am not eligible for any promotions and though I have raised this with WH they will still take my deposit with no explanation. Really WH...Your better than that surely

AJK
08 September 2024
Comment from uk.trustpilot.com
Tight as hell, the daily 'bonus plop' is a game where you can lose daily - every day! It's just pathetically poor for customers as this company has zero loyalty, I stupidly bet with these for weeks losing cash with no bonus return for the pain just false promos that don't exist or that lose every day to add to the woe to make you chase losing bets, all their promotions are next to nothing but they're happy to take your cash and continue to advertise THE BONUS PLOP. Wouldn't recommend anyone use this site.

Ben Pullen
08 September 2024
Comment from uk.trustpilot.com
All the negative comments!!. It's gambling. 98%of the time they win. I lose most of the time. But 2 weeks ago I withdrew 200 from a 30 deposit. Yesterday I took 400 from a 20. On slots. So that's 600 from 50 in 2 weeks. It's your choice to gamble and be prepared to lose. It is rigged and sometimes your luck. Most of the time your not. Be careful

Lee Morris
07 September 2024
Comment from uk.trustpilot.com
Do not use William Hill went to use my account and had been blocked for absolutely no reason. Couldn't withdraw funds went on live chat and they just make you go round and round in circles emailing bank letters driving licence bank card they are terrible

customer
07 September 2024
Comment from uk.trustpilot.com
Featureless rigged games running on 90% dead spins every deposit a massive regret zero fun from a scam site easy top 3 biggest ripoff casinos with more and more fines for there practice AVOID this place it’s not at all fair

Neil mahoney
07 September 2024
Comment from uk.trustpilot.com
Good morning uk, I have been playing William hill's BONUS DROP! And for some time you Don't win, but when you do it's only 20p 15p 10p 5p very rarely if ever you win £3 £2 £1!!! Day tryed to play it and it said! I'm not eligible 🤣 thanks William hill.

Stephen Vaissiere
07 September 2024
Comment from uk.trustpilot.com
Why don't the regulations investigate this company. Holding back cash out options an say its for customer best interest. Absolutely disgrace

MIsa
07 September 2024
Comment from uk.trustpilot.com
Scam scam scam. No chance for win. If you want bonus you must make minimum 200 spins and in bonus nothing maybe 10 pounda.

Anthony Vincent Bruno
07 September 2024
Comment from uk.trustpilot.com
Took deposits from me, knowing i was self excluded. Scum of British bookmakers

Sandeep
07 September 2024
Comment from uk.trustpilot.com
Fraud betting site when you win you cant cash out someone should take action its illegal and government allow them to do scam

Hish
06 September 2024
Comment from uk.trustpilot.com
One of the worst online casinos in the UK, terrible payouts on bonuses and you barely win on this site, plus they take away your promotions for weeks or months when your enjoying a gamble Claiming it's safer gambling but yet let you deposit and wager loads of money while they take away your promotions, never seen such a scam in my life, rip off site, stay far away from william hill

Jeffrey Dix
06 September 2024
Comment from uk.trustpilot.com
DON'T GO NEAR THIS COMPANY. Horrible staff. Slots are so rigged. It's amazing that this company still has an operators licence. Please stay well clear of this dodgy company. Read all the other bad reviews.

Laurence Strickland
05 September 2024
Comment from uk.trustpilot.com
Playing goonies , what a shower of horse plop ,1 feature £10 back , my £60 lasted less than 8mins day light robbery , something not right with willhill. Why isn’t this getting looked into . The gambling commission of Benter then the websites themselves.

Jenni
05 September 2024
Comment from uk.trustpilot.com
Something not right. Ive played WH for years and won on occasions. Lately just nothing, on some games not one win at all. Just feels something not right and after reading other reviews, i wonder even more. Hope maybe im wrong and an i am able to right a decent review.. as i used to love playing WH

Edward Naylor
05 September 2024
Comment from uk.trustpilot.com
Slots are just a big disappointment anytime you play!

Stuart King
04 September 2024
Comment from uk.trustpilot.com
When you deal with William Hills, the bookmaker you would think that you would be dealing with an honest Company, far from it. They will offer Free Spins on their Casino games but when you win they DON’T PAYOUT.If you complain they will investigate unfortunately you do not receive the results.If you think you are going to win and something happens they bring out the Rule Book, this week in the US Open Tennis Tiafoe was beating Dimitrov 2 sets to 1 and 4 love in games but as Dimitrov retired William Hill voided the bet, most bookmakers would have settled as the match was virtually over.WILLIAM HILL DAMAGED YOUR WEALTH, go elsewhere like Paddy Power

Nikola
04 September 2024
Comment from uk.trustpilot.com
Worst online gambling possible. Their promotions don't work because their software system is useless. Support is acting like bots copy pasting info only and not even bothering reading your messages. Too many ways to scam you out of your money you will regret using this. And after all that scamming it won't even let you bet the amount you want on a match because the odd is too high?????

John Demagio
04 September 2024
Comment from uk.trustpilot.com
Do not Trust. Their Pragmatic games give no more than 4x on a Bonus round and they limit your sport bets the moment you win anything. Very Dirty Company

DAVID WILSON
03 September 2024
Comment from uk.trustpilot.com
Diabolical had shot of slots game called eye of horus played about 125 spins got nothing not 1 bonus game with all they spins is terrible

XYZ
02 September 2024
Comment from uk.trustpilot.com
avoid scammersreactivated my account from 8 years ago then suddenly i am getting a lot of casino and gambling spam emails everyday. they must have leaked my email to third parties! the emails are very clever and goes into the inbox and not the 'junk' so everytime i open my email everyday there is atleast 20+ online gambling/casio spams into my main inbox.

Cara Millard
02 September 2024
Comment from uk.trustpilot.com
I’ve been with William Hills for 35 years including their betting shops. The online help is dreadful. I’ve had no replies to the 4 times I’ve contacted them about their product App not working on my apple 15 plus on the Apple Application site. I’ve even asked to make a complaint and they’ve ignored that as well.Since the World internet outage I’ve now lost over £100 in unpaid, cancelled bets or money gone from my account in the past two months including No cash back when I opted in to get 10% back on all roulette losses.i got nothing back & spent over 2 hours online help and got cut of on a few occasions. I even thought id inform William hill of this 404 Error code on all the 3 apps, sports, vegas & Poker when I try to login it comes up with a “404 error CloudFare error blocked”I was told just use your laptop!! I can’t use my laptop to place bets when I’m at work & they must be losing millions from customers who don’t have laptops anywhere near when they are working. So all the Apple phones using the Apple William hill apps don’t work. My account login name is TheSharkTankNot even a token of appreciation of the hours spent trying to get in touch with the right team to warn them of their software. I’m a computer scientist & kept getting told as they could not be bothered to try again or re-install the software again!! I tried everything I could before trying to get past the bots to fix my problem. How many others get this error & how many can’t access their accounts on their iPhone. They can try reaching out to me via here on trust pilot as I’m not willing to spend anymore more hours which total 8 between outage problems & money missing or not paid back to me. £100 does not seem a lot but it adds up over time. I’ve not had one reply from complaints!! No token of appreciation from William Hill. . & my wife Cara Millard aka ( Owlybird) has the same problems on the few times she uses the racing App. Regards Dr. Jamie Millard PhD.
David
18 September 2024
Comment from uk.trustpilot.com
Love how its coming up now one lucky winner won over 5 million yea ok how much did they spend firstly and is it the owners brother lol
Love how its coming up now one lucky winner won over 5 million yea ok how much did they spend firstly and is it the owners brother lol