Quinnbet Review

Giving a 2 star as since the new upgrade casino game selection is very poor. Half the games don’t load(have tried the troubleshooting guidance but still no joy) Finding sire very sluggish.Also withdrawal times have increased. Used to be processed within 1-1.5 hours but hour now its longer hours and even the next day. I do get its 24 hours processing time but need to be on par with other sites. Please bring back old game selections. Hope review will change over time

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SCUM SITE Thought I would give this site one last bash! Why did I bother another £50 on 20p spins on doghouse 1 bonus paid £1.16 the trigger starts at £1 It’s honestly laughable don’t get me wrong I’ve lost on other sites but not as bad as this one, it’s actually so far criminal I can only think they must pay the gambling commission off! Honestly avoid like the plague lesson definitely learnt now! Disgusting! 🤢

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Not a great experience at first. But everything has been resolved and appreciate your help. Thanks

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AVIOD THE SLOTS This company seriously needs to be looked into, £130 on 20p spins not one bonus also logs you out the site when it gets your loss limits up on the game! It’s actually criminal Please don’t come back with your auto generated messages that’s the slots pay at random! It’s bullshit at its finest

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I made 2 withdrawals one on the 2 march and second one was on the 28 feb it’s been 2 days now still not process yet I tried a number of times to email customer service it’s a big joke you never get a proper reply don’t even bother to msg on live chat support neither its bot .i have send them email after email send all the documents they requested still after 3 days my withdrawal of 1000 and 800 has not been processed.i am taking this further.Do not registered on here this site is a big scam they will quickly take your deposit if u win forget about getting this money. quinnbet are not a casino I recommend and I think those reviews on here are fake

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So I have been playing here for a while! Always been great, never had any issue… until the site all changed last week. I had two very good wins yesterday both over a thousand pounds, i tried withdraw the 1st win and ended up having to do it in 3 seperate transactions, recieved these winnings last night all good then I win another 1000 and try to withdraw to the same method and it says invalid payment option! I try to contact live help (yesterday afternoon) and have zero response and also email quinnbet with zero response. I have tried again this morning to withdraw my thousand pounds and still can’t and still getting the same message invalid payment method. I would like this resolved ASAP but don’t seem to be getting any help or interaction. I hope I don’t have to take it even further with my complaint as I used to love this site! Laura bland

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I was supposed to be given the loss bonus which is 2x play through but was given the loyalty bonus which is based on winning by mistake the difference being a 35x play through before money is withdrawalableI tried to contact about getting this changed over or having the winnings transferred Tom me as I had already played 2x I had little to no response for nearly 24hours in the meantime by a miracle managed to play through the 35x wagering requirement and had money to play but was guaranteed 140 pound when gone through very likely to be more when go through the money to then get an email to say they had taken that money and given me the correct bonus right back down and have to go through 2x again Low and behold I try play through that and absolutely nothing I’ve been completely ripped offI’m waiting for a a reply but nothing don’t here anything back for hours/days I cannot believe it Update I have been given what I had won so I am happy about this I would of put it to 5 stars but the wait times at the minute for answers are not good it wasn’t like that before the website change I hope this can go back to how it was before then

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I made 3 withdrawals, one on the 2/3 & two on the 3/3. Both withdrawals made on the 3rd took about a day, so I find it odd that my first withdrawal has not been processed/received yet but the later ones have.I tried to speak to their customer service, but there is no response from either of their live chat or email.Edit: Amy contacted me via email and processed the withdrawal and i received it immediately. That’s appreciated Amy, thank you.

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Changed there system recently. Nothing but problems since. Spoke to customer service about my 10 percent weekly bonus (never had issues before) apparently it’s credited right and £4.80 is 10 percent of £442.50 🤦‍♂️ Even sent the photos from there site showing 7 day deposit / loss.

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I used to like this site and spent a lot with them.Something has changed, they have improved the website but the service has gone.Dont even bother with chat function its pointlessUsed to be 2 hour payout now its 24 hours at least and you may as well go to a site that does instant payout.

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Took out there welcome offer placed qualifying £10 bet which settled 48 hours ago, no free bets credited and just being ignored via live chat! Slots games freeze constantly and kick you out I would avoid this site

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I’ve just signed up today and bet £10 as the offer was get £20 in free bets.Despite my bet settling more than 5 hours ago I haven’t got a free bet.I’ve contacted them on live chat and email with no reply.Terrible first impression for a new customer

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The customer support is extremely quick for a casino. They sort the issue out on the spot as opposed to stalling like other Casinos. Anna, one of the staff members helped with a withdrawal issue within minutes.

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Probably the slowest withdrawal casino out there. Been waiting 20 hours for £100 and can’t see if it’s even been processed. There’s no progression or details on your withdrawal. To deposit it takes seconds but to withdraw it takes days 🤣🤣

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Rigged casino, played roulette with 77% board coverage and on 3 separate occasions, playing 5 spins each time missed every spin. The odds of missing 5 consecutive with this board coverage are 1/1560 to miss effectively 15 spins in a row at board coverage 77% is 1 in 3.6 billion

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Done 3 separate withdrawals and it’s been well over 24 hours and still nothing withdrawals all pending still. Live chat no one seems to be answering. Quinnbet what is going on??

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Great site with great bonuses, until… the new update they have gone from 2 hour payouts to god knows how long! I have 3 withdrawals i made 4 days ago and still no sign. I’ve used the site for many years so there’s no verification issues etc. No idea what has happened.

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Website went down due maintenance without any warnings. That’s cool. Then website completely changed and that’s the point when weird stuff started happening. Previously live chat was fine. Now they let me deposit 160£ but then suddenly I’ve got a message that my account need verification. That’s fine. I’ve provided whatever they need but no reply since. It’s been like 6h now. Live chat is mainly a dead chat. Nobody responding for hours. Still waiting for an answer. Also. Keep changing my odds for decimal and app do not save my preferences. It’s strange that Quinnbet doesn’t respond on bad reviews here and it feels like all good reviews are written by Bots. It use be good but it’s a bit strange and concerning.

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Waited 24hrs for my payout of £100 but still no joy. Customer service is great via email but not by chat. Any updates quinnbet? Updated to 5* – recieved withdrawal Thank you

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First time joining yesterday not recieved my withdrawels yet, very slow and poor service, hiccup with withdrawals on their side but working quick as they can i want my money, no opology for delay in funds returning to my bank account,worst experience ever so far, can you sort it out please, I NEED MY MONEY ASAP.

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No warning about the site going down for maintenance. Feedback on live chat has been taking hours. Wishdrawals normally take 20-30 mins but this is 8 hours later and no explanation. It was a poor website before, only bolstered by some of the loss bonuses available. Unfavourable odds, non-existent customer service, the unexplained removal of games…I could go on.

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This was my favourite casino and betting site. The last few days I have been unable to log in until today after they updated the site. Now all the the games I play on have been removed from the site, they have removed all the Slingo games, deal or no deal etc I played on some other games but the winnings didn’t go onto my account. Will be closing my account with them now

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Updated the site and closed for maintenance without warning. Had a winning bet during this time and it took 30 hours to settle. Was told the traders would settle all bets that happened during the site maintenance the next day which was ludicrous.Once the bet had been settled I placed a withdrawal. Withdrawals usually hit my account within 2-4 hours. This didn’t happen. Contacted support and was told that the team are ‘working’ on withdrawals and it will be made in due course. No time frame given whatsoever.Won’t be returning. No apologies from them and no warning of the site being down for a revamp. It was down for over 18 hours.

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Had always been a fair site to use same as any other you win or lose that’s just part of responsible gambling anyone gripping about losing has a problem only downside I would say they have since yesterday’s new update most of the slot games I once played are now gone, games like Irish frenzy or the goonies etc player favourites

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Quinnbet was already my favourite betting website but the revamp has made it even better and I have found it very easy to use. It is also the best site for free bonus bets.

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Hello.how can I now login to my account because is maitance site and doesn’t work

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Maryna Was excellent with her response times and was incredibly helpful. Thank you.

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Had a little issue with an offer on the site , ORLA from customer services understood everything I was telling her and sorted it for me immediately. I’ve been a member for years and this site always sorts the issues . Thank you again

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Hannah is one of the best customer service advisors she’s always fast polite knowledgeable. 10/10 for quinnbet customer service.

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Quinnbet should be called never WIN BET. Do not read the FAKE REVIEWS We are not botherd on how GOOD the customer reviews are it’s not a shopping site. The slots pay less than the slots in the high street bookmakers in other words LIMITED. £5 spins on BONUS £88 payout that’s once you have spent thousands, YOU will never WIN. Reply will be generated number we work with gambling commissions. My response no bookys no gambling commissions is so rigged this company and now there asking for more documents haven’t even won yet. AVOID these ROBBERS PLEASE YOU WILL :- L O S E

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Customer Support from Hannah was nothing short of excellent. Clearly communicated and responded multiple times within the hour – query was resolved swiftly. An experience demonstrating the standard that the industry should hold itself to!

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I had an account with QuinnBet since November and had no issues—until I won. Over seven months, I deposited and lost £1,700 without a single complaint from them. However, last week, I finally won £2,000, and suddenly, QuinnBet refused to pay out.Their excuse? They accused me of being part of an “organised crime group” and influencing the outcome of Premier League matches and ATP tennis events—an absolutely ridiculous and baseless claim. If they genuinely believed this, why did they happily take my money for months without question?Since my experience, I’ve looked online and have come into contact with at least four other people who received the exact same email when QuinnBet decided to close their accounts and withhold their winnings. The wording, the accusations—everything was identical. This isn’t an isolated incident; it’s a pattern.This is a classic case of a betting company looking for any excuse not to honor a legitimate win. They apply their terms and conditions selectively—fine with losses, but unwilling to pay when you win.If you’re thinking about using QuinnBet, be warned: they’re happy to take your deposits, but the moment you have any success, they’ll find an excuse to void your winnings. Avoid at all costs.

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Samantha was lovely and very helpful great experience.

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It’s good and reliable

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Quick and helpful customer service, thank you, Anna.

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Sinead the customer service agent was so helpful. Put my mind at ease and answered all my queries effectively

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This site is fixed out of its head. It’s the only site where you can not ever recieve a bonus feature. Iv just played 1000 pound on 1 pound stake. Without. A win over 12 quid. Iv recorded play and had to send it to gambling commission. This is just one game that eaten the full 1000. They are seriously greedy. And tampering with there numbers. And getting away with it. It’s a horrible site. Your just pressing spins. Knowing your getting nothing in return. I’m a new customer. And I can’t wait to self exclude tonight. Please ignore the 5star reviews. There all customer service. And fake. The bad ones are the ones you need to read. I wish I read them too. Clear to say this site. Is pure greedy. And is abusing the gambling commissions rules…It’s near impossible to loose on that many spins. In a row. Only this site as done this to me. 1000 spins on a pound. Max win 12 pound and 0 features. Stay away guys. Don’t say I didn’t warn you. ( oh yeh the only reason half the bad reviews are removed. Is because quinn bet report the. All to get them removed. ).Report this iv recorded play so this review will stand!!!!

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Good fair company with no compaints from me so far, orla has been a great help a few times I’ve needed to use the chat service also!

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Decent site withdrawals not the quickest but siobhan from customer services was absolutely amazing she really helped me so much so credit to her I’m ever so grateful

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Recieved £100 Bonus Played BIG BASS SPLASH – £2 a spin – 3 SCATTERS BONUS PAYED £26 Come on QuinnBet who are you trying to KID.Let me just say one thing i have other accounts with various gaming sites which i have won and lost but this company is the worst for tiny payouts on bonus on slots… SHOCKING!!!!!!

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Not sure what’s going on here, registered and played for a couple of days and had a win. Withdrew some money, tried to log back in the next day to check progress and now keeps coming up server cannot be found. Don’t think I’m gonna get my winnings

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Awful site, quick enough to take your money but when it comes to them giving you your winnings they want too much information from you to pay you

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Verification process finishes as quick as possible, thank to support team and especially to Anna

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quinnbet never gave memy bounes money monday or tuesday try talking to them but wont answer my qustiong to why i never got but on wesnday they tryed to say i had my bouns money by adding to my account but no i never did just a set of liers they are well not happy with these thiefs

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If you win any money they make it extremely hard to get it out. Despite the account already being verified you will get an email like the below (into your SPAM folder). They refuse to accept the sensitive documents over the encrypted live chat and will only take them by email. They do not acknowledge by email that they have received your documents without constant follow ups. There is no number you can call and their live chat agents (under instruction presumably) provide no help and no timeline at all as to when your query will be handled. The only answer you will get is “in due course”. The complaints process was followed by me and shock that email was also not acknowledged. All the while holding on to your money. I have an open complaint query sent 10th Feb (3 days ago) which has not been acknowledged. In short it is simply not worth your time and peace of mind betting with quinnbet. There are plenty of better and more trustworthy alternatives. Don’t let any sponsorships or bonuses fool you. In you do decide to play there and win anything at all expect the below email to your spam and expect awful communication and transparency from their customer service team whilst they hold on to your money.“I hope this email finds you well, once a customer’s deposits or withdrawals hit a certain threshold, QuinnBet are obliged by the Gambling Commission to undertake a level of Customer Due Diligence, we will require the following information:- A colour picture of Photo ID such as a driving licence or passport- A front facing colour picture of you holding the ID- Image of depositing card XXXX with your full name and last 4 digits visible- PDF of your bank statement for the month of January which should be unredacted and include your deposits to QuinnBet.”

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Shame it has to be a 1 so had an email saying they changing their banking so if u loose 100 and that’s ur limit u have no chance of winning ur money back BUT if u win 3000 and bank it well guess what they will still let u deposit 3000 so that way they can get back the money they have lost lol scumbags

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AVOID!!! 1. DEAD SPINS2. BONUS PAYS VERY LITTLE3. SOON AS YOU WIN MORE DOCUMENTSEXAMPLE: £4 SPIN ON BONUS AROUND £80 PAYOUT4. NO REVIEWS ON PEOPLE SAYING HOW GOOD THE SLOTS ARE ETC, GREAT CUSTOMER SERVICE THAT,S THE REVIEWS!!!FINAL CONCLUSION 5% RTP.

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Absolutely disgusting chat rep was very salty didn’t help at all started moaning and arguing the toss blocked my chat have screen shots for any manger that needs to see train your staff to defuse situations not make it worse won’t be using here any time soon muppets

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The customer service for this app is great. I forgot to add the code for the welcome offer when registering and within a minute of opening the live chat I was speaking to Ryan who within a couple of minutes found a way to fix this and was very kind and patient about the misunderstanding.

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The lady who resolved my withdrawal issue was very proficient.. Her name was Siobhan. So helpful, friendly and her response each time I messaged was very quick. Well done and keep up the good work

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