Quinnbet PLAYER REVIEWS(2017)

Tracy Morton
01 May 2025
Comment from uk.trustpilot.com
I wrote a review yesterday I must now say that they have put my money in my bank but all the carry on I had to go through was unnecessary I also closed my account

George Green
01 May 2025
Comment from uk.trustpilot.com
I opened an account with these imbeciles on the 29th of April today on the 1st of May. I have drawn everything out of that account and close the account.People need to know that these people will restrict you to a stake of £0.01p per unit should you wish to take advantage of international racing such as multiple bits consisting of lucky 15 lucky 31 lucky 63 or super highInstantly, the maximum amount you can spend on these bits per unit is£0.01p due to the cowardice of the way that these people operate due to the way that their traders are as much use as the backend of a disabled horseIf if you should choose to try a super home consisting of seven selections, you will not be able to place that but whatsoever because the message will tell you the maximum amount you can win has been exceeded yet you haven’t placed the bet and it doesn’t tell you how much that maximum amount you can win actually isI expressed my discussed on live chat the very next day I get an email from some incompetent idiot telling me she feels that we should part waysQuinnbet, you are incompetent morons and I intended to have your license revokedIf you think I cannot do that, I suggest you strongly think again.

Zhang Yu Ting
01 May 2025
Comment from uk.trustpilot.com
*Update from previous* Glad the team have time to reply to review on Trustpilot but have literally ZERO reply/ updates through email or livechat. All I get is please contact verify@quinnbet, like what am I suppose to do when they dont reply to my emails? stupid company with slow verification and zero payout for funds I deposited from my end. Account locked now dont know what can I do about it. :)

Zhang Yu Ting
30 April 2025
Comment from uk.trustpilot.com
Ridiculous scam company, deposited £2000, wagered and lost, deposited another £2000, account was pause due to verification required. Sent in 2 different bank statements dated 3 months back, answered questions regarding my transaction, submitted payslips, proof of identity. They then vanished into thin air without replying any of my email despite asking multiple times. Account couldnt be signed in and livechat wouldnt provide any updates. A little petty to scam £2000 unwagered funds no?

Gillian
30 April 2025
Comment from uk.trustpilot.com
Excellent sporting site .Deposit and withdrawal ,no issues at all ,speedy withdrawal ,casino games are top notch.

ADRIAN BRUCE
30 April 2025
Comment from uk.trustpilot.com
Great games to play in the casino had alot of fun playing them

Carol
30 April 2025
Comment from uk.trustpilot.com
Slow to load games on mobile which is very frustrating. Don't know about withdrawal times yet but not instant. Some great slots but some I really like are not available. Otherwise OK.

Tracy Morton
30 April 2025
Comment from uk.trustpilot.com
Scam there fine to start with to gain your trust then they will stop paying you out your winnings this has happened to list of people they were taken to court in 2022 but there back so please do not sign up with this company my ombudsman has lots of cases involving this company including myself now avoid

Stephen Craig
30 April 2025
Comment from uk.trustpilot.com
A good site giving excellent offers and bonuses that other sites don't. Also a great help desk, although only via text comms, the agents are always available and helpful.The only negative would be that some accumulators are rejected at the creditors discretion.

Paige
29 April 2025
Comment from uk.trustpilot.com
Wouldn’t even give this site 1 star.I have never played a site so poor with bonuses in my life, £1 bonus - EMPTY, 80p bonus - EMPTY, 50p bonus- 25p. It’s ridiculous. Don’t even get a row of fish on fish and frenzy, and there jackpots are a heap of rubbish. This site will take take take and not let you win!!!

TakDes
29 April 2025
Comment from uk.trustpilot.com
Dont recommend, new bonus seems like a joke compared to other sitesand you lose everything, got a 15% RTP, not as advertised

Hossien Rastegar
29 April 2025
Comment from uk.trustpilot.com
Everything was good

Steven Mason
28 April 2025
Comment from uk.trustpilot.com
I’ve had a good experience so far the app is really good and am enjoying it really glad to be on board

ozleigh
28 April 2025
Comment from uk.trustpilot.com
Good selection of games and good website, easy to navigate. Giving 2 stars as withdrawal appears to be very slow. I opened an account yesterday and was lucky enough to get a big win. Almost 24 hours later and withdrawal still hasn’t been processed.

karen Graham
28 April 2025
Comment from uk.trustpilot.com
Great selection of games and site is easy to navigate, Plenty of offers/promotions too and my first withdrawal was in my account within 2 hrs so im happy !

STEFAN DINITA
28 April 2025
Comment from uk.trustpilot.com
Good experience

Paul Mendoza
27 April 2025
Comment from uk.trustpilot.com
every time i tried to have a bet i got halved or more. it’s not possible to bet when you can’t get on. I’ve been betting for 50 years and 30 as an on course bookmaker. if we kept pushing back on any decent bet we would have lost credibility

Сергей Романов
27 April 2025
Comment from uk.trustpilot.com
Live support working perfectly and quickly For my experience of live casino QuinnBet now is best live casino in uk with good RTP

Stephanie Watson
27 April 2025
Comment from uk.trustpilot.com
I have played on this site for a couple weeks now and all i have had is loses no big win very disappointed.

Andrew Dennis
27 April 2025
Comment from uk.trustpilot.com
Easy to set up account. Site is easily navigated. Contains all fave games.Withdrawal process great too.

HASSAN HUSSAIN
26 April 2025
Comment from uk.trustpilot.com
I like the way bets are easy straight forward to do make a change thankyou

Michael Crowe
26 April 2025
Comment from uk.trustpilot.com
Easy to join and welcome offer came straight away. Prices on the horses were good and site easy to use. Only issue some glitches when watching live racing but apart that was good for me.

chris davies
26 April 2025
Comment from uk.trustpilot.com
Poor customer service i have asked for my account to reopen sent them utily bill bank statement birth certifecate and they stil want more as i am 66 i am not great at sending things by email Then they have the nerve to call me about reopening my account poor sevice

Lukas Lukas
25 April 2025
Comment from uk.trustpilot.com
First time here. Deposited 10, withdraw 100. In 2 hours where in my account. For the moment 5 stars! And by the way, i actually played some pragmatic games which payed, surprising :)

James
25 April 2025
Comment from uk.trustpilot.com
BEWARE THIS SITE IS A SCAM!! They will happily take money from you if your losing it but when you win its not even a win. I placed an in play football bet on a team to score next goal and wow they actually scored after a couple of minutes...bet settled and won account balance updated. Then a minute or 2 later my balance dissapears and the winning bet is showing as void. I contact the useless scammers on live chat to be told some rubbish about the bet not being accepted due to error blah blah blah.THE BET WAS ACCEPTED AND WON AND PAID AS A WINNER!!! If the bet lost i guarantee it wouldn't of been voided and money returned. I'm now having to contact bank and fraud/scam team and reporting these complete scum to gambling commission etc

Annon
23 April 2025
Comment from uk.trustpilot.com
Where do I even begin? QuinnBet is, without a doubt, the most appalling business I’ve ever had the misfortune of dealing with. Their customer service is non-existent, and their practices are nothing short of criminal. After winning a substantial amount of money, I decided to cash out and walk away. That’s when the nightmare began.Suddenly, I needed to be "verified" – something they never mentioned when I deposited or was actively using the site. So, I sent everything: passport, driving license, household bills, bank statements – the full lot. What do I get in return? A barrage of useless emails (over 20 and counting) repeating the same nonsense: "we need the original document.” Original? What does that even mean for a company that’s 100% online and has no physical address or customer service phone line?The kicker? They’re still happily letting me deposit and place bets. So let me get this straight – I’m good enough to lose money without verification, but not good enough to withdraw my winnings? Convenient. Oh, and now I’ve won even more, and guess what – same story. Still no payout, just more stalling tactics.This isn’t just poor service – this is deliberate obstruction and feels a whole lot like theft. The fact that they’re sitting on my money while feeding me the same copy-paste replies over and over is infuriating.This company is an absolute disgrace. I am currently exploring my options and considering escalating this matter formally, as their handling of my personal data and refusal to release funds raises serious concerns about fair practice and transparency.DO NOT TRUST QUINNBET. They are happy to take your money, but when it comes to paying out your winnings? Good luck.AVOID. AVOID. AVOID.

Gregg Taylor
23 April 2025
Comment from uk.trustpilot.com
Started off ok, had a couple little wins and paid up, not the fastest but still paid, then I won about £400, asked for verification which I sent straight away both by Email and the live chat, I’ve heard nothing back off them and they won’t let me withdraw my winnings, all of the reviews about great customer care are fake reviews, I’ve been trying to talk to someone via the live chat and through Emails for about 6/7 hours now and haven’t had one reply !!!!!!! I came on here and seen all the bad reviews, looks like there more than happy to take your money but as soon as you win a few hundred pound they freeze your account and just totally ignore you when you contact them !!!!!! Absolute scumbags, avoid like the plague 😡😡😡

Frank Clark
22 April 2025
Comment from uk.trustpilot.com
Very speedy and professional customer service.

Angela Beaumont
22 April 2025
Comment from uk.trustpilot.com
I don't know what's going on with this site lately. Withdrawals were always the next day. I made a withdrawal in the early hours of Sunday and there's still no sight of it yet (Tuesday evening). Other companies are instant. There's no reason to take so long these days especially when I've been using it a long time and have been verified.ETA The withdrawal has been processed after I advised them about this review.

polly
21 April 2025
Comment from uk.trustpilot.com
Allowed me as a self-excluded player to deposit and use the casino side. Worst ever.1 slot took £300 and no bonus on 60p a spin, or the slots were terrible roulette was bad, and customer service lied to me telling me my account was verified big fat 0

Độ Nguyễn Tấn
21 April 2025
Comment from uk.trustpilot.com
QuinnBet offers a solid online betting experience with a user-friendly interface and a decent selection of sports and casino games. The platform includes regular promotions and a loyalty program, which is a nice bonus for frequent users. While withdrawal times can vary, overall it’s a reliable site for casual and regular players alike.

Flame Returns
20 April 2025
Comment from uk.trustpilot.com
Slots barely pay worst company i’ve ever seen

chris saunders
19 April 2025
Comment from uk.trustpilot.com
Excellent customer service from siobhan,she had my account verified very quickly and efficiently,would highly recommend quinnbet.

Robin Clynes
18 April 2025
Comment from uk.trustpilot.com
Not sure what all the bad reviews are about. I withdrew 2 separate amount for 120 and 200 quid and it was in my bank within 2 hours! I won on the table games.The slots aren't great. I won bonuses but none of them paid more than £2!If you're into slots then I'd probably avoid if I were you. But the withdrawal process is absolutely fine.

Paige
17 April 2025
Comment from uk.trustpilot.com
Used to think this was a good site when I first joined, but of course gives you a wee win so you go back, ever since absolutely empty! 26 bonus spins empty. Sites a joke, only winner is them. Got a £1 bonus and got 0 also. Used to enjoy playing but there’s no joy when it doesn’t let you get anything even when a bonus is given. Joke

Ian Fox
17 April 2025
Comment from uk.trustpilot.com
Poor, very poor site... they say they have no control over the slots....but continue to use such a corrupt site to run them...so so many dead spins, minimal payouts if you are lucky....but the cheating thing is the removal of the bonus symbols as you play, your lucky if you see one but you need 3 for a bonus round....at the end of the day quinbet don't care and will spout out some regulations rubbish then say is there anything else I can help you with....avoid like the plague

Thomas Grimes
17 April 2025
Comment from uk.trustpilot.com
Lots of issues with this site.. betting in running on football. ..never bet more than two or three teams ..one will be suspended for no apparent reason.. might be a corner kick ..a free kick ... A throw in .. injury .. virtually anything.. poor graphics ..tiny print .. often freezes. They have everything but two flies running up a wall to bet on ,Scottish football betting is somewhere down the list near Southampton Womens football. .navigating is a pain ..simply because they have far to much on it..tried to put a bet on a football game in play .. the site froze as I was trying to type in a number 5 as in £5.... Nothing happened then 5555 cropped up in the stake box . I gave up. Then my team scored and went from 4-1 to 4-6 .. I will be deleting the site. There are much better sites out there. Not as frustrating ,and customer services is virtually non existent,or might as well be

Westley
16 April 2025
Comment from uk.trustpilot.com
OK, so I joined over 1 momth ago I have several other sites I use...I have only put in £65 last night i put £20 and won £75 I'm under no illusions that if I would of carried on playing probably would of lost it.I decided to take my money out.Then I decided to check how long it takes then stumbled across all the negative reviews about pay out.I withdrew the money at 9:17pm it landed just now at 10:05am not the best over 12 hours but after reading reviews I won't be going back on I find it shocking how on one review one lad said he's now sleeping under a bridge due to losses and the review said glad you enjoying the expirence I lost faith and trust if I ever one big would I wouldn't get my money.Also lots of negative press regarding regarding shareholders ect I will shut my account now.

Conor
15 April 2025
Comment from uk.trustpilot.com
Placed 3 bets and they took the bets, when I asked them to settle them, they logged me out of my account and voided the bets as they didn’t want to pay me out, shameful, only like it when it’s there way.

Will Bungay
14 April 2025
Comment from uk.trustpilot.com
Very quick responses and everything was sorted quickly. Anna was very useful

richard bangura
14 April 2025
Comment from uk.trustpilot.com
I only bet on tennis so the fact they upgraded their site and now you can not bet on who is to win the next or current game has made me stop using them.In-play bets on tennis now revolve around you betting on who is to win the next point which is pretty much like playing roulette

Loizos Partasis
13 April 2025
Comment from uk.trustpilot.com
All the same everything remotely controlled thieves robbers criminals corrupt political system that helps the thieves

Aw
12 April 2025
Comment from uk.trustpilot.com
300 dead soon after dead spin the promotions are ridiculous wager £700 before yoy win anything absolute joke of a company I’ll be spending my money elsewhere not on these thieves

gregchambershotmail.com
11 April 2025
Comment from uk.trustpilot.com
Samantha was Outstanding, Brilliant and Efficient with helping me with my queries. Fantastic customer service

Happy as Larry
11 April 2025
Comment from uk.trustpilot.com
I won last weekend on the grand national.Tried to withdraw my winnings, my withdrawal was cancelled without notification.I tried the day after to withdraw again, this too was cancelled without notification.I got annoyed, gambled the funds in my account in frustration, very nearly lost all of it.Surprisingly won £800, tried withdrawing on the Monday, waiting Tuesday, waiting Wednesday, Waiting Thursday, Waiting Friday, still waiting, I've been on live chat 3 or 4 times a day trying to get an update, only to be told wait! I can't contact their payment department, apparently their own customer service cannot contact their own payment department to request an update. My funds have disappeared from my account, it doesn't state pending withdrawal, it says NEGATIVE BALANCE ADJUSTMENT??? Funds gone, not pending withdrawal, gone, no update, no help, no information at all, JUST WAIT!!!! If you are looking forward to an enjoyable gambling experience, if you are looking for a gambling site that pays what you win, if you are looking for a gambling site that respects their customers then please do not use Quinnbet. You will be massively disappointed. I actually told them that I would post this in the hope it would prompt a withdrawal update, they basically replied " yeah whatever, you still can wait "AVOID!!!Saturday now, still no reply, no update, no withdrawal pending, NO MONEY!!!!!STILL WAITING ,

AGD
09 April 2025
Comment from uk.trustpilot.com
The lack of detail in Quinnbet's response is telling. Their suggestion that I contact their support team to discuss any issue is laughable. Quinnbet's support team have literally refused to discuss the issue with me, and instead provided me with the email address of another department, which has simply not responded to any of the questions I have emailed them. Posting a negative Trustpilot review is not my immediate reaction whenever I experience any minor issue with any company; it is my last resort after all reasonable efforts to get direct engagement from a company have failed. After I posted my Trustpilot review, Quinnbet finally made the payment that they claimed to have made 11 days prior. This time, the payment was received on the same day, completely exposing their previous lies that they are unable to make same day payments and that their banking transfers always take 3-5 business days to complete. They have repeatedly ignored my request that they provide the transaction details for the initial payment that they claim to have made and it is now clear that this is because no such payment was ever actually attempted.Their response makes the the claim that they always follow UKGC guidelines, but those guidelines make it clear that "Players must be allowed to withdraw without restriction, except as necessary to comply with any General Regulatory Obligations (GRO)." My account & identity had already been verified by Quinnbet long before this incident. My access to my account was suspended only due to a safer gambling query. The GRO do not require that withdrawals are withheld, or account access completely denied, in response to a safer gambling concerns. Quinnbet asked me to provide a payslip to demonstrate my regular income and address that concern, which I did.My request that my account balance be returned to my bank account was met with an additional document request for a bank statement, despite the UKGC guideline that "players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time." Those are merely 2 example of how Quinnbet failed to comply with UKGC Guidelines in this instance. Their claim to the contrary should offer little assurance to other prospective customers, when their actions clearly demonstrate that they do not.The UKGC do not have specific guidelines on lying to customers, stonewalling customers' reasonable requests for information about their own account, nor about providing acceptable levels of customer service, so Quinnbet are correct in saying that their failures in those respects are not in breach of UKGC guidelines.

gtpaul
08 April 2025
Comment from uk.trustpilot.com
One of the worst, sorry the worst RTP sites ever, over 40 deposits made totalling over £500 and not one cashout, yes they will tell you its a random number generator etc etc blah blah blah, never in my 30 years of online gaming have i ever experienced such a shocking RTP to player, all the other sites i play on give a fair game, not this one pure greed and manipulation.

Helen P
08 April 2025
Comment from uk.trustpilot.com
Very helpful response from Anna in the customer service team, when I had a problem with withdrawing to my debit card. Anna understood the issue and resolved it promptly. Thank you!

MISS K FISHER
07 April 2025
Comment from uk.trustpilot.com
Won and paid out. No messing about. Would highly recommend
Hugo Pinto
01 May 2025
Comment from uk.trustpilot.com
Please don't sign up to this casino Look what they done to me I played £200 quid Won around£600 And end up losing 800 winnings and the initial money ,no problem with that , but what comes after is outrageous.They block my account And asking me , payslips, and all sources of income You can laugh at this how come they suspect in money laundering around £200 quid .I take that very disrespectful.
Please don’t sign up to this casino Look what they done to me I played £200 quid Won around£600 And end up losing 800 winnings and the initial money ,no problem with that , but what comes after is outrageous.They block my account And asking me , payslips, and all sources of income You can laugh at this how come they suspect in money laundering around £200 quid .I take that very disrespectful.