LeoVegas Sport PLAYER REVIEWS(1723)

deva
27 December 2019
Comment from uk.trustpilot.com
Still Leovegas trying lure indian public for this casino to spoil their money and life...without verification you can deposit as much as you want but you can not withdraw the amount without verification of your account which will not happen even after submission of proper doc...All Indian bank immediately stop allowing transfer of money to Leovegas through debit/credit card...software is designed in such a way that in1st few spins you may earn good amount from almost all games then you will loss double, triple or more if you can not control yourself...Be careful ...i am trying to explain to the banks about this and to barred all cards..

Abhay Maheshwari
26 December 2019
Comment from uk.trustpilot.com
Worst ever online casino. You can't withdraw winning as they keep on giving stupid reasons and finally you play out your winning amount and loose all of them. Never ever enrol with them

Sue Murray
21 December 2019
Comment from uk.trustpilot.com
Absolute scam. I have been trying to cash out for over a month. Had to submit sensitive personal information, then withdrawal was cancelled. Was asked to submit credit card information. Credit card not verified, still shows pending for over a week, and withdrawal cancelled again. Several attempts to reach support via contact us form have garnered zero response, aside from auto reply claiming 24 hour response time. Email address garners same response. Live chat indicates a queue of 3 or more people, which never changes and kicks you off before you connect. Deposits take seconds. So as long as you plan of losing your money to them and continuing to deposit, service is fantastic, don't try to get your winnings though. Scam scam scam scam scam!!! Beware!!!

Steve Richmond
20 December 2019
Comment from uk.trustpilot.com
STAY WELL CLEAR. I have been a gambler for many years, I play online and in the high street. As I play the high street a lot, I pay cash into my bank account. After deposits totalling thousands of ponds, Leo Vegas asked me for proof of income, I explained I put cash in via winnings form high street outlets and other online sites. So as I couldn’t prove I earned the money they closed my account giving me no chance of ever winning back some of MY money. This is outrageous and should not be allowed. Stay clear of this site !!!!!!

Jan
19 December 2019
Comment from uk.trustpilot.com
Used to gamble a lot on this page and had some decent winnings (always took them out right away, which worked fine). However, now they simply closed my account because of 'restructuring', which smells like bs. Customer support will not give me any proper info and just says I can't open a new one. Bye bye LeoVegas, gonna keep playing at the competition. Edit: I have been in contact with your support team and all I'm being told is 'because of restructuring, we closed your account', but they refuse to give an actual explanation

Anand chinnappan
19 December 2019
Comment from uk.trustpilot.com
I was lured into the online casino while reading a story about the leovegas CEO losing his job for making a glitch in the game. I was asked to deposit ₹1000 to get ₹30,000 cash benefits. I only realized after depositing my cash that I was caught in a bait. I tried to withdraw my cash within 5 min. But, It didn’t work out. Fast forward, It’s the 9th day. I contacted the support team, I was told to verify my account. I uploaded all the necessary documents and they rejected that all the pictures were blurry. I have been with the support team for nearly 5 hrs. It’s still of no use. They say, They still need a better pic my documents. I use the latest phone, I don’t understand how it could be blurry. P.S I also realised later that the story was a clickbait to lure customers in (I read this in an article). I only wanted the money which I deposited, I never used their service. Pros: It’s easier to enter the site, sign up and deposit your cash. The process gets approved in seconds. Voila, You’re in ! Cons: In order to withdraw your cash. You will be asked to submit your sensitive information and documents which will sometimes take forever or maybe never in my case.

Anza Luhetoa
18 December 2019
Comment from uk.trustpilot.com
I find leo vegas casino 1 of the best,support people very friendly and helpful with prompt service and quick payouts.would recommend them to anyone

andrew cooper
14 December 2019
Comment from uk.trustpilot.com
No stars . Shocking website. Let's u deposit. But u can't withdraw any winnings Do not use them.

Mina Fares
12 December 2019
Comment from uk.trustpilot.com
I could Not believe What I read online Actually happened to me. The deposits Go very well taking in 2 seconds I was never able to withdrawls my winnings. an error message kept appearing. I have proof I tried to withdrawls as i kept getting the validation email. The customer support said it was from.their end. I finally gave up after 2 weeks of being ignored. Played my winnings and lost. YOU CANNOT WITHDRAWLS not the first one who has this issue. They do it on purpose to make.u play and loose your gains. STAY AWAYYY FROM LEOVEGAS.

Ash
12 December 2019
Comment from uk.trustpilot.com
Over the last 20 years I have tried out almost every sports betting site, and LeoVegas have proved to be the absolute worst from the perspectives of trust and customer service. The verification process was smooth enough, but once complete they advised my withdrawals had been processed (in fact I received 2 emails to that effect)... however I never received the funds, every following day for seven days they stated they were having technical issues with fulfilling Paypal withdrawals - which they also said were affecting all customers (I have a gut feeling that wasnt true but thats by the by). They were unable to say what the exact nature of the problem was, and also how long it would take to resolve it. Finally, today, I was advised to log back in to the account and rerequest the withdrawals back to Paypal.... but I was unable to do so because I was on a 6 week time out AND had previously asked them to close the account (which they did). Out of exasperation and to ensure I never do business with this company again, I requested a permanent self exclusion... then I got an email back saying that I already had a self excluded account on another of their brands and therefore they would confiscate my winnings and only refund the deposits... all after being told for days I had either been sent the withdrawals in full already, or would be soon in due course. Needless to say I have filled a rogue operator report directly with UK Gambling Commission and also raised a case with IBAS. I cannot envisage this company still being in existence 5 years from now, given this kind of conduct...

Victoria Potter
08 December 2019
Comment from uk.trustpilot.com
This is the best site I have ever played on, the graphics are amazing, the games are fun. The wins are great on most games and they pay outs are fast and worry free. I recommend this site the best online site thus far. I am NOT affilated with this casino or any .. this is my feelings

Quantumleap
08 December 2019
Comment from uk.trustpilot.com
Victoria potter what a fake review! Anyone with a brain can tell it has been written by the casino!

Duin
07 December 2019
Comment from uk.trustpilot.com
the only thing i want to say About Leovegas that the payout is terrible. Takes much to long !!!!! N1 casino is a lot better with fast payout. I will stop playing at Leo and go to N1.

Varun Grover
05 December 2019
Comment from uk.trustpilot.com
I had deposited amount of Rs 40,000 INR and side by side I uploaded documents so that my account get verified for withdrawals the moment my account get verified that time there is balance of around 60,000 INR approx and the very moment balance of Rs 40,000 INR get vanished. on asking with them where that money goes one person said you have deposited money with someone else credit card so we don’t accept 3rd party transaction so we initiated refund to same credit card . I was satisfied. And when next day I haven’t got any amount refunded and ask them again they said you lost that amount ( basically they are liar don’t want to pay you back ) . I told them please go through the casino and transaction history and prove me that I lost the bets they have no answers to my questions and on calling customer care they don’t know a single thing about anything they put me on call around 20 min and on last said they will check and my be you lost your bets . There is a option on app to check your lost and win bets I told them to go through that but they are not listing. One person saying it will be returned and another is saying you lost . It’s all Fake thing don’t use this application .. moreover they said withdrawing money through Skrill account is immediate not its been more that 30 hours i haven’t received any amount it’s still pending .. I have all the screen shots of chat and mails I send them anyone one to see please whatsapp me 9555955950. . Even they don’t reply on mails also fake maid if for customer care

wild card
01 December 2019
Comment from uk.trustpilot.com
Sick Mother fakers. I have spend 10K for playing games and i have not won single money. its a big scam. its should shut down asap. Platform is not worth for playing any time of games. sick SICK holes. People are expecting so many thing to earn some money. i will give big ZERO for this platform. guys don't put money on this platform.

Vamsi
28 November 2019
Comment from uk.trustpilot.com
Please dont trust this site. They will take your money immediately. But wont pay back. Absolute cheating in day light. I wonder why nobody taken any legal action yet. I would like to give negative rating. Stay away...stat away....dont waste your hard earned money, time and life. Wondering how these people can cheat others like this. I am sure few positive reviews were given by company hired publicity people.

No name
26 November 2019
Comment from uk.trustpilot.com
Leovegas seems to be happy to take money from you but does everything to not give you your winnings. I waited 6 days for my withdrawal...they finally emailed me 6 days later that I have to give them my driver's license and also utility bill to have the winnings to be transferred to my account. Why don't they tell you to do that right away instead of making me wait. It's like they want your money but won't give you your winnings at all. Why take the money right away with the bank account provided but won't send the money that you have won to the same bank account without difficulty? Worst experience with this.

Karen M
24 November 2019
Comment from uk.trustpilot.com
Would put 0 star if I could! I signed up today and got sent a verification code through text and i entered it and I got "your account is now locked" so I went to live chat asking what the hell, all I wanted to do was sign up like? During the chat I also received a welcome email with a completely different verification code! But when I started the chat, it said queue position 2! Half hour later, still 2! 🙄 eventually I got someone on the chat and straight away got asked for ID and bank or welfare statements for verification. First of all, I don't mind sending proof of I.D to show that i am over age, but what's a bank statement or welfare letter got to do with it? He said proof of address but like u don't need my address realistically if I was making deposits or withdrawals! Also the person was very very rude, so I decided not to send any documents and told them to delete the account all together, as I don't want my name, date of birth or phone number registered on their site anymore! The person then tried to tell me I signed up like 3 weeks ago 😂 which is not true as I never even heard of the site until today! Hence why I tried signing up today! He was cheeky and said look back on your emails to the 7th nov and I did out if curiosity and guess what, no email from Leo Vegas for that date! As I did not sign up then! I tried signing up today. Was told I can't use my account anymore if I don't send verificaion, which I found funny cause I didn't even get to use the account in the first place! Never in my life have I come across such bad service for just trying to sign up! And by reading all the bad reviews on this site, I'm actually glad now I got such bad service and got them to delete the account straight away! So thanks Leo Vegas for your appalling service! Cause by the look of other reviews, I think I had a lucky escape!

NS
23 November 2019
Comment from uk.trustpilot.com
I so wish I had researched this sportsbook properly before signing on. Have been trying to withdraw money for over a week. They keep asking for me to verify my account (despite the fact that they sent me an email saying my documents had been verified on October 23). I understand now based on all these reviews that they will never give me my money and there is nothing I can do. DO NOT MAKE THE SAME MISTAKE I MADE. AVOID THIS SITE AT ALL COSTS. I’m trying to get them ranked on the blacklist on sportsbookreview.com in the hopes of preventing anyone else from going through this.

Kyle Dainty
23 November 2019
Comment from uk.trustpilot.com
Avoid like the plauge , even when you win you lose Hi , I used leo vagas in the past so I thought I would try my luck again! , I have a joint bank account with my son but I acsidently put his long card number instead of mine even tho it's the same account anyways I notified leo vagas of this I resived a email saying that it's fine to use this card but any further deposits on this card will be void , I then opened up live chat to make sure with the relevant department that I can withdraw this time but in future use the right card I made sure 100% and they agreed that I can withdraw after they got through to the relevant department , I saved all emails and screenshotted proof of the live chat anyways today I got a email after my withdrawl got canceld and my account blocked stating that I used my son's card and it's not allowed even tho I have proof that they agreed I can withdrawl but not use the card again .

Boudewijn Laurens
22 November 2019
Comment from uk.trustpilot.com
people u can trust Leovegas because there amazing as well. Leovegas has many good sportbetting options. im really happy an an vipmember of 63% forget all these negativ reviews because people hating on leovegas because they have a gamble addiction

Sam
22 November 2019
Comment from uk.trustpilot.com
Worst online casino every. It took me me 2 weeks to get my money as they kept asking for documents non stop. as well as they don't allow u to withdraw to alot of banks however they allow to deposit from these banks which is very stupid. You have no chance of winning what so ever, i have been playing for 3 days only and lost 14 k in total dont recommend what so ever. SCAM

Jan
21 November 2019
Comment from uk.trustpilot.com
I have had been a loyal customer of Leovegas for quite some time, but over the last couple of months I had several issues whereby I made a deposit via Trustly and was taking from my account, but not added to my leovegas account. This is happened several times. I have now decided to cancel my entire account with Leovegas and also holding them liable for punitive damages. Have spend a lot of time and energy contact via Chat/Email/Phone and always the same answer we will look in to this come back to you via email. Please be careful opening an account with Leovegas, please also consider that they have received a fine as well recently for targeting certain customers in for example NL, which is not allowed!!!!!

SammyF
18 November 2019
Comment from uk.trustpilot.com

Brittney Cox
18 November 2019
Comment from uk.trustpilot.com
I wish I could give negitive stars for this site. No problem taking your money but won't pay. My husband won a big amount of money and they refuse to pay him for no reason at all. I highly recommend Betway they do pay. Don't waste your money on LeoVegas l

Cristian Popescu
18 November 2019
Comment from uk.trustpilot.com
had a few problems withdrawing my money, sorted finally after a while

mark mascarenhas
18 November 2019
Comment from uk.trustpilot.com
LOGIN IN HAS BEEN DISABLED PURPOSELY SO THAT YOU CANNOT HAVE ACCESS TO YOUR ACCOUNT. ONCE YOU HAVE MADE A DEPOSIT IT IS GONE. TO GET IT BACK ALL SILLY EXCUSES LIKE BANK STATEMENTS, PROOF OF OWNERSHIP OF THE CARD ETC ARE ASKED TO DILLY DALLY THE FULL PROCESS IN THE BARGAIN THE CUSTOMER IS EXPECTED TO GET FEDUP AS HE IS FACED WITH A BIG WALL

La Le Lu
18 November 2019
Comment from uk.trustpilot.com

Slotking
18 November 2019
Comment from uk.trustpilot.com
Back in the day this site was good but not anymore I was a loyal customer until tonight have finally closed my account after watching my deposits being used up in record time yet again and decided enough is enough. Gambling should be fun with a chance of having a good run for your deposit but with Leovegas lately you just keep hitting the button and watch your money disappear you might get a bonus round I say might???? but don't expect to see returns like the major sites. Leovegas are spending too much time making sure they don't fall foul of the gambling commission regulations without looking at their one asset their depositing customers. Leovgas will reply with the usual company script but after years of playing there I can safely say their reply will be just like their site same old B/S

DutchGamingHD
18 November 2019
Comment from uk.trustpilot.com
Thieves and bad organisation. It took more than 6 hours to get my withdraw accepted but accepting my money takes 2 seconds. Live chat is a joke i was position 1 and waited more than 30 minutes after 20 minutes i thought my website froze or something. Biggest joke on the website of bookmakers. Unibet is number 1 getting a coworker within 15 seconds. Withdraw is 2 minutes . Getting a free bonus money from leovegas is like stealing a diamant from a juwelry is too hard. Cheap organisation.

Matt
18 November 2019
Comment from uk.trustpilot.com
Seems pretty unfair that all these bad reviews come up first here. My experience of Leovegas has been great - yeah I lose as well as win but when I do win I am paid within minutes to PayPal. If you are a legit player then there should be no problem. Matt B

Sam
18 November 2019
Comment from uk.trustpilot.com
WARNING!! THIS SITE IS A SCAM. Worst online casino to deal with. I have been waiting 2 weeks to get my withdrawal now because the documents I've sent are 'insufficient' the same documents were fine weeks earlier when the withdrawal was much smaller. Customer service is rubbish I had on multiple occasions had the representatives tell me everything was sorted and I could expect it to be payed out, only to find a few days later when I asked what the hold up was that i needed to do more documents. I would highly reccomend staying away from this site and their rubbish. UPDATE. as requested I contacted the customer support team. Again for the 100th time and sure enough the same result these scumbags just mess you around. Take your money no problems and find anyway they can not to pay you.

OldMan Nuggins
18 November 2019
Comment from uk.trustpilot.com
Hands down the worst online casino out there in terms of withdrawing money or dealing with customer 'support it's been 3 days already for what should be a 5 miniute bank transfer, I've had to send all sorts of personal documents multiple times to approve the withdrawal but after 3 days it STILL says pending. And then after all this they hit me with an account verification request to slow things down even more. Never ever ever give a single penny to these clowns, best options are sky casino or virgin gaming. I've dealt with 5 different customer service people all of whom have given completely different information and been completely unhelpful.

Sam2705
18 November 2019
Comment from uk.trustpilot.com
Been using leo vegas for over a year. Can't complain about winning/losing I'm probably more winning up to now. My complaint is withdrawal times, used to be go on live chat request for it to be pushed through, done in minutes straight to bank. All changed without any emails or notifications. Now takes 48 hours plus, live chat no help, no explanations, nothing. To go from minutes to days is pretty crap. So if you request withdrawal and win again 24 hours later you have to cancel that withdrawal and start again and back to the bottom of thr que. Pretty shoddy

Sarahalf85
18 November 2019
Comment from uk.trustpilot.com
If I could give it less than 1 star I would. Absolutely disgusted with this Casino Won’t go into detail due to legal action in hand. but they allow under age gamblers with disabilities. You don’t have to enter your 3 digit security code every time you deposit which led to a large sum of money being deposited more than once. Disgusting customer service won’t even remove my card only suspended the account which I want closed give up talking to them they are a waste of space

Jane Beesley
18 November 2019
Comment from uk.trustpilot.com
Leo Vegas casino has to honestly hand on my heart be the worst online casino I have ever played. Now their is numerous sources speaking about casino sites fixing online slots to benefit the financial status of the company with leo Vegas you 100% get this. I found their site depressing, money disappeared in half an hour with no features or small wins i certainly wouldn't call that fun and a good experience my response was to straight away shut my account with them the only loss I see from their greedy ways is that they will eventually lose thousands of customers and go bankrupt which I would really love to see. Their has to be some sort of fairness in online casino but a 5% payout is obscene. You may as well burn your money before playing this casino as I believe you would have a lot more enjoyment in doing that Good luck

Rochelle O'Connell
18 November 2019
Comment from uk.trustpilot.com
My problem is with the Panda Paws Game. When I first started playing it, I won big. But since then I noticed the game is super stingy. The panda often opens & closes its eyes immediately so you miss out on the bonus. When you do get the panda bonus you get the mind trick game which ends in you not getting anything. You hardly get the free spins anymore. I've played several times over the last year, and it's never ever been generous like it has the first time & last time I won big. Which makes me think that either its rigged OR they've changed something in the game so you don't win as much anymore. Just seems super dodgy. Reply to your message: Blahblahblah. Same BS. Once you win a good amount & withdraw, you never win there again. So don't go back people! Take the money & run!!

Tina Kilburn
10 October 2019
Comment from uk.trustpilot.com
What a rip of say 20 free spin and bonus i got nothing gone on to gone on she telling me to take a sceen shot what s joke has i said i did she did nothing

Dianna Hoppe
07 October 2019
Comment from uk.trustpilot.com
I would actually rate them a 0 star. After almost 2 months of them fighting with me and making up new excuses as to why they wouldnt unlock my account, they finally unlocked it but refused to provide deposits I made and that they already reassured me would be added to my account once it was verified. They stated I went against their rules which was a complete accident and they agreed with that previously and apologized for the inconvenience. This has been non stop miscommunication, dishonest information and promises made by the staff, and every excuse possible not to verify my account. I now hold concerns that they have scammed me into providing them very private information, right down to a copy of my divorce certificate. If they arent a scam site typically, they def fooled and scammed me and over such small amounts is really sad and concerning to me. I guarantee they will not provide my other deposit made into my account either even though they say they are looking into it further. I do not trust them on any info provided by their support staff through email or through chat.

StraightShooter
06 October 2019
Comment from uk.trustpilot.com
Took about 3 to 4 days but being a Canadian user...i created an idebit account and had the funds transferred there pretty quickly. Now im just waiting for idebit amd my bank account to transfer it into my accouny. They were pretty quick with the withdrawal once that was all set up. I would recommend Canadian users to set that account up prior to playing as Leo Vegas has issues depositing funds into most of the canadian major banks. So far so good! ;)

venkatraman Kishore
05 October 2019
Comment from uk.trustpilot.com
One of the VERY BIG Scammer in online betting community. Dear Punters don't waste your time and money. I have spent about a Three weeks, I had lost initially the huge money, Later won small bit of them and tried for withdrawing.. Same story were told to me that have been telling to many punters for many years..that Document is improper. I have given all my documents though even I have got the same response.. These Leovegas are "Money suckers" . You can bet on Betway is one of the very good platform for betting and are very genuine...

Kunde
04 October 2019
Comment from uk.trustpilot.com
My first 48 hours experience on leovegas.com Pro: 1) good layout. You really easily find the matches you want to combine. 2) fast draft after matches are over (no long delays, even on special things like esports) Cons: 1) "technical issues" during registration. When I wanted to chose my welcome bonus a technical problem showed up. I finished the registration and contacted the support. 2) Support doesn't manage it to answer within 1,5 days. Now there comes the weekend and I have to wait 2,5 more days untill I MAYBE get an answer? Really not a good service to a new customer. If I read the other negative reviews I might even not get an answer at all... I feel scammed even before I tried to withdraw.

Rislton
04 October 2019
Comment from uk.trustpilot.com
No star at all!!!!!! We won 3000can but its been 2weeks now we havent received a single amount! Just give the deposit amount we put in and we dont care bout the winning. They will block your profile if you will keep on following up them!

Varun R Nayak
04 October 2019
Comment from uk.trustpilot.com
It is a big scam all are frauds. lost my 10k rupees dont play with this I am gonna share in my youtube, Fb and instgram channel so no one should become a fool. unless i get a refund.

Dominic Jackson
30 September 2019
Comment from uk.trustpilot.com
App is fantastic. The experience is so smooth and beats any of its rivals hands down. The negative I have found so far is with the withdrawal processing time. How it can take 48 hours I don't know! After reading some negative reviews on here, I really don't have much hope. According to my account, I am completely verified so let's see if they pay out. 4* review is pending me getting my winnings! I will update shortly.

Rk Tyagi
29 September 2019
Comment from uk.trustpilot.com
Frauds.... Just to check My faith and future & their loyalty & I opened an account (after looking their different adds for providing 30000 bonus on the entry) --- Than they asked me to deposit minimum 800 so i would be eligible for the offer) i deposited 1000 - which is deducted from my account but now showing in their account since last one month !! - i have tried several chats & mails but could not get any help despite of they are asking me to upload my complete account information ---- to which how should i get the confidence as if the fraud can happen for 1000 ---- it can be happen to my account too ???? Beware

najmul hasan
26 September 2019
Comment from uk.trustpilot.com
leovegas a fraud site i am deposit money maney time no problems but withroul not done tell account verification maney time submit legal documents but not verify customer service not support maney time trying connect custumer support but queue position 7 4 5

Nordin Kuster
21 September 2019
Comment from uk.trustpilot.com
You guys are a fraud , im a trusted player at leovegas and play alot and now you wont pay me because of an incorrect bet setlement bundu mustafa scored for aarhus and you guys keep telling its an own goal its not i contacted the club aarhus and fifa and they told me bundu scored if you guys dont change this i will contact the gamecomision

Robert Nikolic
20 September 2019
Comment from uk.trustpilot.com
Professional Scammers!!! I deposited 4 times in one day and got the money no porblem into the LeoVegas account. The problem is when I used the 100% bonus they offer... it says that it failed and you dont get your bonus or your money to your account but it was charged to your bank account.... To add on top of that they took it upon themselves to make 6 more withdrawals off my bank account. In total instead of being charged 4 deposits I got charged for 14. Complete BS and scam. You'll never see your money again son't bother using this site. Now i'll probably receive a reply stating how they have an increase in users("because they're so popular") and that my situation is my fault, and that I didnt keep track of my deposits. GARBAGE.
Mark
27 December 2019
Comment from uk.trustpilot.com
Deposited over 100 and finally got a bonus On who wants to be a millionaire. Had 10 free spins and I won 2 on a 1 spin. Absolute joke. They get you with the deposit and get 100% bonus which you won’t get till you have wager 35x your deposit amount. And with the poor wins there’s no chance. I’m Closing the account. Don’t waste your money.
Deposited over 100 and finally got a bonus On who wants to be a millionaire. Had 10 free spins and I won 2 on a 1 spin. Absolute joke. They get you with the deposit and get 100% bonus which you won’t get till you have wager 35x your deposit amount. And with the poor wins there’s no chance.
I’m Closing the account.
Don’t waste your money.