BoyleSports PLAYER REVIEWS(2334)

Eddie
11 March 2025
Comment from uk.trustpilot.com
Do not sign up! .. Followed a link to get 40 pounds in free bets when you place 10 pounds. Won't pay out my free bets bets even though I qualified due to sharing ip address apparently when this was not possible as was not connected to WiFi. Absolute scam, would never have signed up if not for the offer!!

Jack Hyde
11 March 2025
Comment from uk.trustpilot.com
Joined as they had a welcome offer for Cheltenham no free bets added to my account as something to do with a shared IP address. This is the most ridiculous thing I have heard. Customer service just said nothing they can do, misleading welcome offer for!! Will not be using again and don’t join if you want a welcome offer as you won’t get it !!

allan watt
11 March 2025
Comment from uk.trustpilot.com
Signed up using a promotion of Betting £10 to get £40s worth of free bets. These were never given and the crap excuse was that there was a shared account from my IP address. Impossible because I've never had an account with them and no one else lives at my address.

Ben
11 March 2025
Comment from uk.trustpilot.com
Did their sign up offer and was told my free bets are denied because of a shared IP address. I then told them I used mobile data when signing up and they said it’s common for providers to assign the same IP to multiple people on data which proves I did nothing wrong! AVOID

john
11 March 2025
Comment from uk.trustpilot.com
Playing slots for a week and i can not even land 1 bonus on a slot ? Never mind winning landing a slot bonus that might not even pay you anything is hard enough . RTP has been lowered this is a fraud place to play slots at blue print gaming games are not this bad if you want more information from me at boylesports please get in toutch and i will directly respond to you from my account . Do you wish to see the hours of recordings i have of your poor slots that are going on all social media platforms . you are jusr as guilty if your allowing your game providers to licence slots thare are so many yeras old ? Can you tell me when they was last tested for fairness with bigger wins to see if the are any left in that slots progarming ?

Oliver
11 March 2025
Comment from uk.trustpilot.com
Signed up for bet £10 get £60 in free bets, was giving a terrible excuse of IP address for not being awarded free bets, customer service was terrible and they replied with this when I asked to raise a complaint “ I am sorry and Im sorry for you to feel that way, I have passed your concern, but I cannot guarantee when they will contact you”The live chat just wanted to end the conversation offer nothing at all to help.This has been a terrible service and would tell everyone to avoid betting with Boyle sport!

MDWNT
11 March 2025
Comment from uk.trustpilot.com
Shambolic company. Signed up for the first time for Cheltenham signup offers. They took my £10 and then proceeded to not credit me with any bets, as I’d signed up from a Premier Inn and there were several accounts associated to the location I signed up at. Shame on you Boylesport

G James
11 March 2025
Comment from uk.trustpilot.com
Scammers! Refuse to give free bets for new customer offer. Used the "shared IP" excuse which is not possible.

Ronnie Prior
11 March 2025
Comment from uk.trustpilot.com
Signing up as a new customer, attractive offer of free bets for the upcoming Cheltenham festival, placed correct qualifying bet to release free bets, none arrived. Contacted Boyle Sports to advise, I was told I didn’t qualify as I had a shared IP address(I signed up using my mobile phone) this was enough reason to refuse the welcome bonus, I notice I am not the only one to experience this scam, please avoid!

ryan mcmanus
10 March 2025
Comment from uk.trustpilot.com
Signed up with sign up offer, Bet £10 and get £30 free bets,Upon not receiving my reward I messaged the live chat and was told despite using my mobile data I was using a “shared IP” and would not receive my free bets. Scam service

Craig Nelligan
10 March 2025
Comment from uk.trustpilot.com
Good fast and reliable

Henry Linsdell
09 March 2025
Comment from uk.trustpilot.com
Thought I would give these a go,joined on the promo place£10 bet and get £30 in free bets ,which i got and £10 casino which I didn't. Thought i would try a game and got 30spins with nothing returned. Tried to talk to an agent. But "live chat" wouldn't let me.thought I try another game today,got 12 free spins and got 60 p back,just beware if your thinking of joining

Becky
09 March 2025
Comment from uk.trustpilot.com
My partner and I work in fraud prevention for gaming sites and sometimes put some bets on smaller sites together, as a kind of market research (verification flows etc.) and also for a bit of fun. This time we signed up with BoyleSports' Bet £10 get £30 offer. According to their customer service team - who were totally unhelpful - we were restricted from their promos because we signed up from the same IP address. As long as you're wagering from rooms that no one has or will ever be in, you (might) be fine. Looking through other reviews, they'll probably still find some excuse not to credit their "offers".TL;DRIf the world you live in is shared with other people and you like to punt with companies that won't scam you, you're probably better off spending your money with notable sites, who have functional customer service teams, accurate risk prevention tools, page loading speeds that don't age you and better odds.

Consumer
08 March 2025
Comment from uk.trustpilot.com
Some good aspects but site takes far too long to get any promotions and often they do not even arrive.

Ben Lankertis
08 March 2025
Comment from uk.trustpilot.com
Signed up to new customer offer, placed bet of £10 and odds of 7/1 and when bet had settled was then told I did not qualify for sign up offer. Would not have placed bet if that was the case. Was told by customer service that was internal matter and that they can’t speak to me about it.

john
08 March 2025
Comment from uk.trustpilot.com
Just a quick responce to my last review Ok so you say your not a scam ? Let me make a few points to you 1: Iv not had a slot bonus round since early 2024 and i play lots of spins . And just becaouse you hit a slot bonus round it dont mean that your going to win but to not hit nothing in a year shows me 2: Every time i play here my max win is like 1 pound or less 3: You have lowered your rtp on all slots and dont tell me that this can not happen as it clearly can 4: lighting dont strike twice ? so how come every time i play slots here its just the same experience . Just losses all the time and not ever 1 win . How strange is that . Playing slots for a year to not one win ? Your a odds place what odds would you give me on that that i wont win over 1 pound in a year on slots 5: How dare you come on her and try to hide the truth by telling fibs of myself ? Am a verified user of this place and iv been here way longer than you . I can shame you all if you wish me to and i will start uploading videos i have recorded of my slots gaming sessions i have had here to my well established you tube channel . My part time job is to play at places like this what have bad reviews and i tell the truth on how it is .Am a auditer i will show you by uploading videos to your selfs to ? How would you know that this company is not cheating ? cos it says it on a piece of paper what is called a chat script what you always will say to us all you will have like 10 different chat scrip saying that you will post to everyone ? Your not in any way related to software coding your a chat host lets get it right . Iv been coding for over 20 years and i know that any code can be altered even on slots to give a lower rtp And the last thing am going to say is be very careful on what you say on here unless you have the proof to back up what your saying like myself as this will and shall be classed as defamination of my charactor what is law breaking and i might have to seek legal action against your self who writes this i will take court action and file for a civil lawsuit Look at you real reviews and not the paid reviews that you pay companies to write for you

Consumer
08 March 2025
Comment from uk.trustpilot.com
It's a joke how Boyle sports get you to sign up with all sorts of deals then tell you by the way if your from Northern Ireland and you use Apple Pay you cannnt get the deal.. they should be putting that in bold writing

sinead finucane
07 March 2025
Comment from uk.trustpilot.com
Excellent customer service team who went above & beyond to help me sort my issue. Best customer service I have ever experienced…. Well done Boylesports

David Measures
07 March 2025
Comment from uk.trustpilot.com
I signed up for sign up bonus made the correct bet nothing received contacted them rubbish about shared ip address which is untrue customer service telling lies unhelpful

Martin shellem
07 March 2025
Comment from uk.trustpilot.com
Absolutely scam for new users avoid if possible Sign up bonus £30 sports bets £10 casino Welcoming Cheltenham coming up nice little bonus up £10 on evens or better all check. Suddenly no welcome bonus my ip address is linked I know it’s not at all it’s my only phone no wifi no one at my address or on it only me at my house hold. Customer service non existent all lies no help at all or no response worth while Please don’t sign up to big scam

Adam Coaker
06 March 2025
Comment from uk.trustpilot.com
Spent my monthly limit on the slots and they still refused me a welcome bonus, which is why I signed up for in the first place.

Mark O Connell
05 March 2025
Comment from uk.trustpilot.com
Always give less even when squealing riches was going on months 20 cent bet going in circles making nothing promotions with 5 cent the minute ya go back down to where you were after a deposit and getting up a euro or two to see 111111 adventures to see 5 cent next day dunno what they think makes customers happy with 5 cent promotions

bigbucks1983
03 March 2025
Comment from uk.trustpilot.com
Went in my local shop today to play a FOBT. After losing circa £500 the manager approached me to ask some questions, that's fine. He says I've triggered an alert, fine that's not new to me I play big. However he advised me that there is a second alert which I was approaching at which point I would be barred from playing until I had completed KYC documents. This effectively limited my playing ability and made me extremely stressed, aware that I had a limited window in which to play. I asked why had I not been advised of this before I started playing since I wouldn't have played at all, he told me that they were not allowed. I asked what is the value of the second trigger, he wouldn't tell me, denying me the opportunity to make a proper decision. I asked where is it advertised that you may be told to leave a machine until you have completed KYC? There was no visible signage, I have pictures to prove it.Boylesports have effectively misled me into a position where I have lost money I would not have done if they had been upfront about their conditions of play. I simply would not have played if I knew they would behave like this. And worse they dress it up as responsible gambling when effectively they have shafted me. They let me play and lose and then said nah you can't play anymore, we are keeping your money though. Absolute shambles trying to say they are protecting people. They caused me distress and anxiety.

lee
03 March 2025
Comment from uk.trustpilot.com
WELL THE SIGN UP BONUS STUFF IS A SCAM WILL YOU GET A CHANCE TO WIN NO!!! out of £250 wagered i got 4/5 bonuses on slots so scammy, out of that many spins should be triple or at least double but its like they have made sure you cant win

Rachael james
02 March 2025
Comment from uk.trustpilot.com
My problem is with the slots, I play slots on a few sites and the big bass and fishing frenzy games on here pay out pennies, you would think you would get payed out somewhere near what you have staked on some occasions but on this site it’s never.

Neil Donaldson
02 March 2025
Comment from uk.trustpilot.com
Been playing trophy fish for a while and invested into the game on this day. I raised my stakes and feature popped up but game frozen. Usually I sign out clear cache and restart but on this occasion kept saying try again later. After several attempts over different days still wouldn't load up. Contact customer service and was told clear cache use a different phone etc which I did and still nothing. Complaint put in and still no acknowledgement from them but on chat with them they say they will be in touch. Game is a scam and I'm sure boylesport know it. TROPHY FISH stay away from it.

Damian Thomas
01 March 2025
Comment from uk.trustpilot.com
Cheltenham around the corner and was looking for a nice bonus offer. Signed up and deposited and bet £10 on odds over evens. Lost but hey. Waited for my bonus! Apparently I don’t qualify because I deposited using PayPal !! But it’s says you do qualify in there tcs but they won’t except it! Scam to get money before the gold cup. Kwiff are good though!

customer
01 March 2025
Comment from uk.trustpilot.com
Not paid in not credit in bank from last weekend however they took money from bank str8 away

Jennifer Lappin
28 February 2025
Comment from uk.trustpilot.com
Im new on this siteHad some fantastic wins and all paid out with no fuss Thankyou

Jade Parker
28 February 2025
Comment from uk.trustpilot.com
SCAM - refuses to pay out welcome offer. Customer service on live chat are so unprofessional, unhelpful and rude. AVOID AVOID AVOID!!!

Tracey
27 February 2025
Comment from uk.trustpilot.com
my son put on a free bet won 100 but wasnt able too withdraw too apple pay then cancelled his winnings BEAWARE RIP OFF

NickRossoViking
27 February 2025
Comment from uk.trustpilot.com
Pillar to post better than the other bookies apps ..no scrolling through every FB games odds one click there all there for ya 👍✔️🙏

Jordan Morgan
26 February 2025
Comment from uk.trustpilot.com
I made the grave mistake of signing up for BoyleSports through an affiliate link, which deceitfully promised a £30 sign-up offer. What followed was a nightmare. It took an agonising three weeks to gain access to my account, thanks to the complete radio silence from their security team. After an eternity on live chat, I finally managed to log in, only to find that my bets were never credited. The reason? I had the misfortune of signing up through an affiliate link. It appears BoyleSports pays these affiliates to peddle false promises, knowing full well they won't deliver. This is not just false advertising; it's a scam of the highest order. BoyleSports is a company that clearly has no qualms about deceiving its customers. Avoid them like the plague. Their business model seems to rely on misleading people and then blaming it on the affiliates. Unbelievable incompetence and dishonesty. **DO NOT TRUST BOYLESPORTS**.

Agnieszka
26 February 2025
Comment from uk.trustpilot.com
very long waiting times for money to be paid out, very hard to place a match bet because they change the rates all the time to gain time, I do not recommend this site

Martyn
26 February 2025
Comment from uk.trustpilot.com
Very easy to navigate around some good games to play.good odds on the football would recommend

Andrew West
25 February 2025
Comment from uk.trustpilot.com
Simple easy to use app and good odds on betting

Honest reviewer
25 February 2025
Comment from uk.trustpilot.com
I've been with these for a while now. I don't think theyr a bad site I just wouldn't rate them great. U do get the odd win but most weeks is a loss. The site itself is extremely glitchy. Often having to log put & back on again several times which disturbs ur play. U can't enjoy it properly logging in & out finding ur game waiting for it to load only for it to crash again 3 mins later & having to start all over again. My biggest issue here is even if ur with this site for years.. trying to get a free bonus is like trying to squeeze blood from a stone. They will NOT give u a bonus. "Unfortunately ur account is not eligible for any bonuses & will not be anytime in the near future or the next 30 days" or something along those lines.. The site should be a little kinder to loyal customers by throwing them the odd bonus from time to time but no they will not give u anything free. I've been contemplating closing my account for a while but I'm not a big player here i only play once a week.. so yeah not a bad site, just not a great site neither.

Danny Young
25 February 2025
Comment from uk.trustpilot.com
Sports are OK, decent range to bet st , but whatever ya do don't play their casino wow the wins are poor even when and if you do get a credited spin avoid for casino at all cost

Paul
24 February 2025
Comment from uk.trustpilot.com
Cheltenham promotion hypocrisyBuster642008. Account number 454651EWhere do I start with Boyle sports. I saw in my promotions a Cheltenham weekly promotion where everyday you have to place certain bet types all 10 pounds per day If you do this every week you get bets for Cheltenham festival in march You also receive free bets every week if you complete all the qualifying bets per day The 1 st week I completed every required bets and following Monday I received a free bet and on the Tuesday as well. I also received a message in my inbox everyday to update my progress. So obviously I was accepted for this promotion The 2 Nd week I completed all the qualifying bets and low and behold no sign of free bets on the Monday Contacted customer service who blatantly told me rudely I was not entitled to this promotion. Folks. If you have any problems like this go through Resolver UK which I am doing this minute

Mark
24 February 2025
Comment from uk.trustpilot.com
So folks just an update. Despite my first review telling how my girlfriend tried to take her own life and despite the fact she's lying in an icu bed, an email arrived from boylesports customer care to her email address. No doubt they sent it there as they did not want you people to see the content. Well I've copied and pasted it here for you all to see how callous and cold these lousy excuse for people are. The blame is consistently left with the customer nothing to do with the greed and arrogance of boylesports. Absolutely disgusting people. Please read and for godsake people, heed this and think if they can be so cold in a situation like this do you think they are going to care about entertaining your complaints about free bets offers or withdrawals. " We refer to your recent email. Our records show there is an active self-exclusion agreement in place preventing you from entering BoyleSports Irish and UK premises and gambling. This agreement is in place indefinitely. The terms of the self-exclusion agreement state you agree not to enter BoyleSports betting shops and will not hold any BoyleSports officers or employees liable for any claims arising in the event that you fail to comply with the agreement. You have highlighted you have visited BoyleSports shops and placed bets, thus breaching the self-exclusion agreement. Take notice that any visit to BoyleSports premises by you amounts to the offence of trespass. Please note if you continue to visit BoyleSports premises, this may result in a court ordered injunction requiring you not to enter any BoyleSports premises. We trust the above action will not be necessary"This is the real BoyleSports ladies and gentlemen

Stevie
24 February 2025
Comment from uk.trustpilot.com
Really good welcome offer and bonus. Clear site and easy to use

Michael Smith
23 February 2025
Comment from uk.trustpilot.com
Welcome offer is a scam. They will not pay out bonus as of a shared IP address. Same old story, wish i checked the reviews before signing up!

Consumer
23 February 2025
Comment from uk.trustpilot.com
Great bonus’s

David Scanlon
23 February 2025
Comment from uk.trustpilot.com
Really easy to use, great betting options and great offers available.

Caoimhin
22 February 2025
Comment from uk.trustpilot.com
Site is often very slow, which means that putting on a bet is frustrating and I have found myself missing out on bets because of this (some I would have won, others I would have lost, but on average I would have been up money....not often you can say that with a bookie!!) Apart from that, they're like most other gambling sites.

matthew blumsum
21 February 2025
Comment from uk.trustpilot.com
Did not receive my welcome bonus despite completionof requirments, after reading the reviews here it's obvious that the reason they haven't gave it to me is because I signed up via my phone on my data, shambles of a company, do not waste your time or money!!EDIT:I spoke with live chat and they confirmed it's because of the shared ip bullshit because using my mobile data, generally my WiFi isn't strong upstairs, so to clarify do not bet with this company unless you like to be mugged off, if they can do this on the welcome offer I wonder what loop holes they'll jump through to not pay out when/if you win big.

Mark
21 February 2025
Comment from uk.trustpilot.com
Im writing this on behalf of my girlfriend who has a very severe gambling addiction. Boylesports are very much aware of this. This happened yesterday in a branch in Melvin Rise, Meakstown Dublin. My girlfriend is well known to boylesports and even has a self exclusion in place which by the way means absolutely nothing to these horrible, disgusting people. Yesterday despite having a self exclusion in place she place 1850 euros of bets inside slightly over an hour . Where does social responsibility come in here? Why wasn't she stopped. Betting shops have a duty of care to take reasonable steps to ensure self excluded customers don't place bets. This is a massive breach. She attempted to take her own life and is now fighting for her life. I'm devastated and I'm angry. These gits don't give a dam about anyone and this is proof. This is not the first time that this kind of thing has happened. They do absolutely nothing to to take measures to ensure people are safe and turning a blind eye to facial recognition technology is the lowest of lowest. What scum. If there was any decent in the company they'd be offering to return the money and show that they are human and show some kindness. But I'm sure pigs will fly

Christine Butterly
21 February 2025
Comment from uk.trustpilot.com
Love this app it's easy to place bets and easy to understand

john
19 February 2025
Comment from uk.trustpilot.com
Scam site. Been playing slots here a long time to nothing at allIv never had a win over 1 pounds on slots and iv played slots here quite some sessions. Or have I ever landed slot bonus round I don't rate anywhere on just 1 or 2 sessions but over years. And believe me SAVE YOUR MONEY this place is a first class scam Am closing my account down and I shall never return. I play slots that have a 96.7 rtp. So playing here for years and to win nothing or get a win over 1.20p or a slot bonus round on a slot shows me that the is much better places to play at . I play at other places and win but here it's just losses all the time and it's a joke
Molly
11 March 2025
Comment from uk.trustpilot.com
Wish I had read these reviews before spending money with this company! Like others signed up for the welcome offer to be told I don't qualify due to IP Address issue. When I asked for them to explain I was told they couldn't tell me anymore and the decision wouldn't be reversed. I asked them for proof of this and was told they wasn't able to. Absolutely disgusting to do this to so many customers. I will be speaking to trading standards regarding this as it's false advertising. Customer service very unhelpful and unforthcoming with any explanations or apologies. I will be taking this further. Do not use them !!!!!!
Wish I had read these reviews before spending money with this company! Like others signed up for the welcome offer to be told I don’t qualify due to IP Address issue. When I asked for them to explain I was told they couldn’t tell me anymore and the decision wouldn’t be reversed. I asked them for proof of this and was told they wasn’t able to. Absolutely disgusting to do this to so many customers. I will be speaking to trading standards regarding this as it’s false advertising. Customer service very unhelpful and unforthcoming with any explanations or apologies. I will be taking this further. Do not use them !!!!!!