BoyleSports Review

I’ve just been told that I’m not eligible for the signup offer because of “shared IP”. This is not remotely true, and after finding people with similar stories online I think this repeat behaviour is scummy and I feel obliged to warn others of this malpractice

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The lady known as Helen @ cutgate Rochdale is extremely rude!! Told me to write my bets more clearly!! She was very ubrupt and is extremely complacent in her length of service!! Bet Fred as never questioned my handwriting!! Made to feel very uncomfortable with what is my handwriting!!

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Free bet offer is a scamUsed paypal for my first deposit which i shouldnt have but if you try again by depositting via debit card your no longer eligible for free bet. Even though T’s and C’s dont state the bonus is only available on first bet. It states that an eligible bet must be placed within 30 days of opening. Frustating and dissapointing that Ts and Cs arent adhered to by this company

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I was informed by an agent via telephone they would look to process my withdrawal sooner they spoken with the finance team they said it be sorted shortly . However still waiting despite Me explaining I can’t access my phone in America and I can’t access the siteTo track the progress . They take your money quick enough demand ID soon as you open the account they verify ID within 10mins of sending it but winnings they drag they feet despite reassurance .

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I wrote a review earlier and deleted it because of the email I received after the review.So my experience was short after a few months of playing I managed to win a few times and without giving a reason my account was blocked…. After this event I decided to write a review and the next day I got an email from them like this:Hi bogdan,After recent review of your account, we regret to inform you that you will no longer be able to avail of our fon-a-bet service, Horse Racing, Sports or Loyalty promotions and any bonuses outstanding on the account will also be made unavailable.This decision has been made after careful consideration and will not be overturned.You are still invited to bet on other BoyleSports’ products online or on mobile.Kind Regards,The BoyleSports TeamOne thing that is good is that they read the reviews but do nothing about it!Never again this crap…

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Very friendly service.

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Staff so helpful friendly and got me sorted asap

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Do not respect customers and as such customer service is very poor. After sending an email yesterday and receiving an automated email response denoting a reply within 12 hours, 30 hours on and i am still waiting. One of the reasons for raising concern included examples of bets being referred. Placed £5 @ 6/4 and bet was referred to trader?! Clearly have no time for service and respect for customers. For the benefit of Boylesports, email ref: 3089082. What a joke.

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PLEASE READ PEOPLE. WON 4K ON A SLOT ASKED TO BE BLOCKED FROM CASINO AND LIVE GAMES AS DID NOT WANT TO LOSE IT. THEIR LIVE CHAT PERSON TOLD ME IT WAS NOT POSSIBLE WHICH IS A LIE AS YOU CAN BLOCK YOURSELF FROM SLOTS AND LIVE CASINO.I WENT ON TO LOSE MOST OF IT THEN THEY RESTRICTED MY ACCOUNT AND WOULD NOT LET ME WITHDRAW THE REST WHICH I ALSO LOST. THEN THEY WOULD NOT REOPEN ACCOUNT UNLESS I SENT THEM AFFORDABILITY DOCUMENTS. WHY DID THEY NOT DO THIS WHEN I WON OR EVEN BEFORE? DISGUSTING COMPANY STAY WELL CLEAR TERRIBLE WAY TO TREAT THEIR CUSTOMERS. I HAVE CLOSED ACCOUNT PERMA NOW ANYONE WITH HALF A BRAIN WOULD DO THE SAME OR DO NOT MAKE AN ACCOUNT HERE CUZ IF YOU WIN YOU WILL HAVE TO WITHDRAW ALL MONEY AND NEVER LOSE WHICH IS NOT POSSIBLE.

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The in play info on open bets is terrible, also in play cash out poor, I think i will revert to the bigger sites. this survey asks for the date of the experience i have outlined, it is on every bet i have had with Boyle..

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Edit: I have received an email from a supervisor still sticking to the fact I didn’t follow the terms and conditions of the welcome offer (I Did) and that there’s nothing basically they can do about my disatisfaction with all I have mentioned. I will update with any further developments…I find the website great but the customer service is appalling, if you contact them on live chat they just want to wrap it up as quick as possible with copy and paste answers. Promotions are terrible for valued customers, actually they’re non existent. If they actually put effort into their customer satisfaction they would be one of the biggest in the industry, shame because everything else is good. Was never given my welcome free bets either due to using a “prepaid card” even though it’s a debit card and bank account but apparently they can’t help it as it comes through as a prepaid card even though it’s a MasterCard debit,I’ve even had bank transfer withdrawal from them so it makes no sense. I don’t feel valued at all and I love and frequently use them daily it’s a real shame.

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Tested both the sports and casino, very impressed with the football markets on offer, great choice of casino games, no lag when playing, not had a win yet to test the withdrawal feature but hopefully soon, keep up the good work.

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So I used to vouch for these being a good site when I won £2500 off slots nearly 2 years ago they paid it out but a couple days later I had a phone call off them asking a series of questions, since the call they stopped paying out and even when I get 2 scatters you clearly see the reels stop quicker with the 3rd scatter coming half way then bouncing off screen! Clearly they have stopped my account from winning anything worth winning since the big win but I still fall for it! It’s got to the point where I’m now only £70 up on life time net deposits so after winning the 2.5k they have took £2430 back off me! They will ignore messages and will probably come out with false reply to this message aswell! I’ve got screen recordings of the games with the reels being forced to stop can clearly see it happen as it don’t do it any other time just when about to get close to winning! I’ve found other well known sites/shops to pay out a hell of a lot better with not recieving dodgy phone calls to then be stopped from winning anything worth winning! I’ll still have the odd go again in the future so I can get more screen recordings as proof it’s rigged that’s about it from now on I’ll stick to William hill/betfred/paddypower and ladbrokes as they are consistent and don’t hold the reels from coming round properly!!!

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I made two transfers of £20 to your Gibraltar account and asked for them to be returned to my online account l provided evidence that these transactions had been made and yet I’m still not in receipt of the money

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Illegal tactics employed by Boylesports, which I will be making an official complaint about to the Gambling Commission. They offered a sign up offer to win €30 worth of free bets. Once my initial qualifying bet had settled, they restricted me from placing any bets with them. My free bets, which I had qualified for prior to any restrictions, therefore cannot be used. According to the Gambling Commission, this is illegal. Copied below from the Gambling Commission website:”Do not enforce (or seek to enforce) any Account Restriction against a consumer who has, prior to such Account Restriction being notified to them, made one or more qualifying bets in respect of a Free Bet Promotion, where enforcing such an Account Restriction would:a. affect the consumer’s ability: to receive any of the free bets, or the full expected value of any of the free bets, from that Free Bet Promotion, having placed all the necessary qualifying bets to receive any of the free bets, or the full value of any of the free bets, to which they would be entitled upon placing the remaining qualifying bets required by that Free Bet Promotion to complete any Wagering Requirements associated with that Free Bet Promotion.b. materially affect the consumer’s ability to complete the qualifying bets required by that Free Bet Promotion.”

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I can deposit money on my account but can’t withdraw they have all my details looking for a bank statement do not use this site I need this money .take money for gambling but can’t withdraw I don’t want to give anybody my bank details.telling nothing I can fo it’s not much money.stay away unless u are heavy gambler not if u win u won’t get payed

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Have all the odds quick but could give out few more free bets. Not to m SF by games i cant find on here

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My God dont ever open an account here never been so angry in my life just bucnh of thieves scamming B*******

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Was told in livechat that I will not be receiving my free bets due to a “shared IP address” despite this being physically impossible where I am based. Clearly the signup offer is a complete scam and the company will not pay your free bets despite qualifying for them.

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A vague reason for withholding a free bet. The support email states that my “IP address has been flagged for shared use on our system”. I have no idea what that means.It’s a strange way to start a customer relationship, by immediately disappointing the customer.Why go to the trouble of setting up a website, investing a ton of money in the business, getting a new customer, and then giving them a reason to leave? What a really odd thing to do.

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All wins now stopped for me for 10 days now.Had over £530 from a deposit of £70 in January. Didn’t withdraw- they banned all wins.RAMESSES revenge new Megaways game….COLLECTED ALL THE 40 ODD BONUS SYMBOLS & SHOULDVE PAID ME THE GRAND POT £400…..INSTEAD GAVE ME A RETRIGGER X2!No one will respond, completely unfair and unbalanced industry.

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Top notch betting site with reliable service consistent payout results,polished user friendly platform, with great games apart from casino,poker sports the customer service excellent all hands on deck a gem in the making

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Deposited twice. Played over 6 pragmatic games on various bet sizes. No bonus symbols and mostly dead spins. I use many other sites before this one and they say ‘independently verified’ but I can tell you the games I played on here act differently to other sites. You know what I mean if you been playing for a long time. The RTP rates are high on 96.50% for pragmatic but somehow are manipulating it. Joined and played today and will be my last. I’ve steamed hundreds of playtime with big name sites so if you wanna watch them then it’s proof I should know how these games behave.

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Same as a few others on here with not receiving the free bets offers. Used the excuse of me depositing money via Paypal for not issuing the free bets, just hope this helps other. My advice would be stay well clear of this company.

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Absolutely crap don’t waste your money no free spins in fact no nothing try anywhere else but Boylesport

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Being with Boylesports for years, never had any problems using there site. Have good promotion always get my withdrawals within 2 hours I would recommend anyone to use there site.

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Do not use this company they are rip off merchants and customer service is rude and obnoxious. Awful

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Another day has passed, and they still won’t provide me with the reports I requested! Imagine playing a game in an environment where you can’t even prove the game exists! Imagine being a member of this company, only to have them hide your records from you! Never, ever sign up or play their games! I will do everything in my power to get this company shut down—you’ll see…

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Refused to pay the free sports bet sign up offer after depositing £10. Contacted customer support and they start talking technical about IP addresses. Clearly a tactic to baffle customers into submission to make them go away. Total scam.

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I will keep giving this company a 1-star rating until they resolve my issue! 60 days have passed, and they still haven’t provided a report! In other words, they are not sending the reports of the game you played, and do you know what they say? “We will not send you a report; you can only see the amounts you spent. Feel free to complain wherever you want!” Unbelievable, right? I played a game and want to see the return on my spins, but this company refuses to provide that! I wonder why? Everyone, think about it…

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Another month whereby the RTP on my account has been manipulated to 0%Sort it out!

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Only website that will constantly give you 2 scatters , deposited over 30 times and only withdrew twice , even on 10p spins no bonus, no wins at all when you up your stake. They changed my deposit limit to £50 weekly godknows why. Stay well clear if you want to actually have fun playing slots

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I joined a couple of days ago. My first issue was that I requested a daily deposit of £10, it ser at £200 and wouldn’t let me change it to £10! I like to gamble but small and safely. I then won 150 and was unable to withdraw as there was a problem connecting to server, however I tested this and it had no problem whatsoever allowing me to deposit. It’s been 2 days now and I’ve pretty much spent the 150. I’ve messaged but received no reply, shockingly bad service

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Good verify and quick pay out just not enough bonuses

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Good experience, impressed with limiter stope you over spend, easy site to navigate, very impressed with the whole experience

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Great service staff very helpful!

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I signed up to Boyle sports and had the welcome offer of bet £10 get £40 in free bets once I placed my bet and the bet had settled I didn’t receive the free bets I went on to the chat and was told I was not entitled to the free bets because of my IP address and that someone in my household already has a account, I have never heard so much rubbish in all my life as i live on my own and no one else I no even has a Boyle sports account , I have numerous other betting accounts and never had this problem it is a total disgrace , I also received no help what so ever from the man I spoke to on the chat and was very disappointed in his attitude.I sent boylesports a email as well complaing about my problem and they said they would reply in 12 hours, it’s now been 4 days still had no reply.In my eyes this site is a total scam and they never wanted to give me the free bets and come up with some terrible excuse. The service they provided is a disgrace avoid this site at all costs I have just sent two emails to you asking what account details you

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Don’t give the free bets they advertiseSigned up, deposited, lost the bet, didn’t get the £30 free bets and was told some rubbish about one account per IP/device address even though was literally the day I got my new iPhone

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Just got the Boyles Sport App and it’s excellent. Got my free bets after my first bet. Easy to navigate around the App. Good choice of sports and very quick to settle up once you have won. Over all this App is quality! Highly recommend to anyone who fancies a flutter 👍

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This evening I was playing games that I regularly play on there competitors sites exactly the same game but the game is not even remotely the same the returns are shocking the features don’t appear at all the bonuses well they are imaginary the locked features on the King Kong even bigger bannas 2 well that game was a joke it remained locked for the whole time the game play was glitchy and very erratic not only this but it didn’t unlock the features that enhance the play.In my opinion actually the worst company for gaming with. The customer services team hide behind technical jargon they probably don’t understand themselves. If a game is not right pull it off the system and fix it immediately don’t let players think it’s ok.I’ve had enough of Boyle sports and the lack of support that they offer !If I was anyone reading this thinking that it’s a good site for gaming I wouldn’t bother playing the games !!All in all a shocking experience and won’t be spending any money with them again

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Always good offers, on all sports, one of the better bookmakers. Maybe they could offer loyalty free bets though. Other than that no complaints

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Has really good odds great for getting free bets really enjoyed it

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Never had an issue withdrawing from here, always internally processed within 24 hours. Until now… had quite a large win (£7000), its been over 48 hours and still “processing internally”. Contacted live chat twice, just to be told its not been approved yet.. yes I’m aware it hasn’t, but can’t be given a time frame or reason for the hold up. I am fully verified, all documents submitted. No answers can be given on why I’m still waiting for my withdrawal to be approved.

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Yeah all good so for easy to understand good range off markets on all sports

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Update to the following issue I’ve had with boylesports, although I feel let down with the way their handling this issue,and I’m £150 + out of pocket they’ve offered me 100 free spins at 10p a spin ,what an insult. The only thing I would say is don’t go on the Las Vegas roulette site,the fact that it takes what seems a life time between spins doesn’t help,it wouldn’t happen in the UK.Not to mention there’s only a few people playing the table,so that speaks volume,The only thing to do now is take it on the chin ,inform trading standards of the dodgy dealings,and sigh up to a reputable gaming site.

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Same old response, bla bla bla,sorry to hear this ,send us your details and we will review your complaint, we’ll they’ve had my details for 5days now,and still excuses after excuse,they must need the money more than I do,.

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I dont think my experience has bee that great on the boylesport website but i rate it as a good persons business and controlled company and it gives me entertainment in my life,without this website along with others i would have nothing thats all!

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I was going to give three stars but then decided on two. I placed a bet on Fulham v Manchester United on Sunday 26th January. I thought I was doing a £5 Acca as I remember the odds being just above evens. When I pressed accept bet the app took all my money from the account and put it on three singles. I also found the app very poor for updating and found it would lag behind by over 30 minutes at times. Not impressed and will not rush to top my account up again.

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Keep giving this company 1 star! Please read this part again before reading the comment below! This company refuses to provide the reports you request and you cannot prove that you played the game! Despite having an issue with a game, they do not provide its details! Think about why!————-Please read this carefully,I will rewrite it again and again, and I will even give it a 1-star rating every day and rewrite it repeatedly. I will also start a petition to have this company shut down! This company never provides the reports you request! After saying “we will get back to you within 30 days,” they responded on the 39th day to my detailed report request with an email stating that I spun for X amount and won Y amount! Despite my asking for the game name and win-loss details in over 40 emails and live chat requests, do you know what they say? “We cannot provide you with any other reports!” Unbelievable!This company needs to be shut down immediately; if they are not providing reports, who knows what they are trying to cover up!

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I recently signed up to BoyleSports and tried to take advantage of their welcome offer, however after placing the qualifying bet I did not received my stated free bets. After contacting customer service on why I have not received the stated free bets I recieved a responce back that I was refused because I was using a shared IP address. This is not clear in the T&C and no other bookmaker I have signed up in the past has this policy.This seems to be an BoyleSports only problem and do not understand why this step is needed after ID and address verification.How can anyone trust BoyleSports to hold money when there polices seem to be so anti consumer?

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