Betvictor PLAYER REVIEWS(3255)
Romeo georgian Untea
04 September 2022
Comment from uk.trustpilot.com
I asked Lauren about my money that should go into my account, then Lauren solved my problem, thank you Lauren.
I asked Lauren about my money that should go into my account, then Lauren solved my problem, thank you Lauren.
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SM
04 September 2022
Comment from uk.trustpilot.com
Just spoke to Lauren and she was fab amazing help and easy to find her again after getting cut off eru nice and helped loads
Just spoke to Lauren and she was fab amazing help and easy to find her again after getting cut off eru nice and helped loads
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Gary
04 September 2022
Comment from uk.trustpilot.com
I must have messed up my new customer bonus but after chatting with Gyorgy it was all sorted! Thank you!!
I must have messed up my new customer bonus but after chatting with Gyorgy it was all sorted! Thank you!!
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Nathan Thomas
04 September 2022
Comment from uk.trustpilot.com
had a problem with my promo for bet victor, went to chat and Lauren the chat person was very helpful and great with communication and sorted my problem straight out great service!
had a problem with my promo for bet victor, went to chat and Lauren the chat person was very helpful and great with communication and sorted my problem straight out great service!
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Lexie G
04 September 2022
Comment from uk.trustpilot.com
Hey Harry, How long do you think BetVictor can get away with restricting winning accounts, without that FACT being made clear on their brand advertising? 'You didn't hear this from me pal, but there are a lot of Mug Punters out there'.. Listen to Harry and bet with BetVictor!
Hey Harry, How long do you think BetVictor can get away with restricting winning accounts, without that FACT being made clear on their brand advertising? ‘You didn’t hear this from me pal, but there are a lot of Mug Punters out there’.. Listen to Harry and bet with BetVictor!
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David Newell
03 September 2022
Comment from uk.trustpilot.com
Some on going issues with the app. When trying to access "live chat" you have to send an email. The app is constantly logging me out, asking me to accept price changes (again). Still waiting for a reply to my emails. Disappointed.
Some on going issues with the app. When trying to access “live chat” you have to send an email. The app is constantly logging me out, asking me to accept price changes (again). Still waiting for a reply to my emails. Disappointed.
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Lexie G
03 September 2022
Comment from uk.trustpilot.com
Hey Harry, why do BetVictor restrict my account if I win? .. listen pal you didnt hear this from me, but they only want Mug punters, but their customer service is fantastic Listen to Harry, and bet with BetVictor!
Hey Harry, why do BetVictor restrict my account if I win? .. listen pal you didnt hear this from me, but they only want Mug punters, but their customer service is fantastic Listen to Harry, and bet with BetVictor!
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Amy Platt
03 September 2022
Comment from uk.trustpilot.com
I was speaking to Lauren regarding my bonus and she was the best help. Very friendly!
I was speaking to Lauren regarding my bonus and she was the best help. Very friendly!
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David Evans
03 September 2022
Comment from uk.trustpilot.com
Lost of dead spins and bonus spin are rare. Even if you are lucky enough to get a bonus win it will not pay out much. The promotion are not very good. You can win free spins. But even then are dead spins so no point. I have been on here for a few months now. I can not remember my last good return from a bonus round or a good game. It is not fun always losing. I have a played all different times of the day and weeks etc still no change so RTP/RNG alot of rubbish. withdrawal are a lots slower then other places. I know you alway lose in the end with these places but you need some wins to make customer come back or some good promotion
Lost of dead spins and bonus spin are rare. Even if you are lucky enough to get a bonus win it will not pay out much. The promotion are not very good. You can win free spins. But even then are dead spins so no point. I have been on here for a few months now. I can not remember my last good return from a bonus round or a good game. It is not fun always losing. I have a played all different times of the day and weeks etc still no change so RTP/RNG alot of rubbish. withdrawal are a lots slower then other places. I know you alway lose in the end with these places but you need some wins to make customer come back or some good promotion
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Gracie Foster Shaw
02 September 2022
Comment from uk.trustpilot.com
Lauren was extremely helpful with my issue and got it sorted quickly, very polite and she deserves a promotion ?
Lauren was extremely helpful with my issue and got it sorted quickly, very polite and she deserves a promotion ?
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Etr.
02 September 2022
Comment from uk.trustpilot.com
Great customer service, from Jacob, and very helping in a withdrawal, so I will wait and see when it gets into my bank account.
Great customer service, from Jacob, and very helping in a withdrawal, so I will wait and see when it gets into my bank account.
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bean
02 September 2022
Comment from uk.trustpilot.com
Even when depositing I know this will be a quick session of boring gameplay but I still always think maybe this time it will approve.Another site were I won on first deposit then just experienced quick dead spins with deposits lasting minutes. My advice if you play and win on first deposit and get through their "show me all your personal details excluding a blood test although they may bring this one to the table" take the money close your account
Even when depositing I know this will be a quick session of boring gameplay but I still always think maybe this time it will approve.Another site were I won on first deposit then just experienced quick dead spins with deposits lasting minutes. My advice if you play and win on first deposit and get through their “show me all your personal details excluding a blood test although they may bring this one to the table” take the money close your account
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Sindy
02 September 2022
Comment from uk.trustpilot.com
Had a lovely young lady Lauren helped me as my bonus was messed up so she sorted it for me was truly grateful
Had a lovely young lady Lauren helped me as my bonus was messed up so she sorted it for me was truly grateful
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Nic
02 September 2022
Comment from uk.trustpilot.com
This is the worse casino I have played... never ever ever pays out... poor % of a pay out...Whether u bet small or big. Avoid
This is the worse casino I have played… never ever ever pays out… poor % of a pay out…Whether u bet small or big. Avoid
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james mcloughlin
01 September 2022
Comment from uk.trustpilot.com
Great Bookmakers and great customer service and support, Charlotte was a great help to me
Great Bookmakers and great customer service and support, Charlotte was a great help to me
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Christopher McNamara
01 September 2022
Comment from uk.trustpilot.com
My chat with Cat and help was 6 ?not 5.... awaiting payout so can't comment yet on that as its a bit slow but very helpful indeed..... .seems 1 of the top sites to me... Doesn't jump and freeze neither so its bang on...... and Cat your a Diamond ?
My chat with Cat and help was 6 ?not 5…. awaiting payout so can’t comment yet on that as its a bit slow but very helpful indeed….. .seems 1 of the top sites to me… Doesn’t jump and freeze neither so its bang on…… and Cat your a Diamond ?
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brad miles
01 September 2022
Comment from uk.trustpilot.com
Christie was a delight to chat to and incredibly helpful and assisted me rapidlyand effectively.Great communication
Christie was a delight to chat to and incredibly helpful and assisted me rapidlyand effectively.Great communication
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Cosmin
01 September 2022
Comment from uk.trustpilot.com
Very good service , helpful and nice :)
Very good service , helpful and nice 🙂
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Chris
01 September 2022
Comment from uk.trustpilot.com
Very happy, just wanted to check about my welcome offer and Christie on the chat service was very helpful and fast to respond and sorted everything out for me :)
Very happy, just wanted to check about my welcome offer and Christie on the chat service was very helpful and fast to respond and sorted everything out for me 🙂
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Lexie G
01 September 2022
Comment from uk.trustpilot.com
Enough of the bluster from these charlatans. They restrict your account IF YOU WIN. They don't mention that in their brand advertising. The reviews on this site 'praising someone in customer service' are damaging the TrustPilot's brand's credibility in offering quality company reviews.BetVictor's TRUE rating is being distorted by these reviews.
Enough of the bluster from these charlatans. They restrict your account IF YOU WIN. They don’t mention that in their brand advertising. The reviews on this site ‘praising someone in customer service’ are damaging the TrustPilot’s brand’s credibility in offering quality company reviews.BetVictor’s TRUE rating is being distorted by these reviews.
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P Haywood
31 August 2022
Comment from uk.trustpilot.com
Usual crooked betting sites. Have bet with this place now for months. Sports and casino. Lost a bit within my limits won a bit etc. withdrawals are a bit slow but always credit next day no problem. But guess what!! I win 1,100 and withdraw as normal and what a shock, I havent had it!! 4 different excuses from live chat all totally different. I realise that these places will do ALL they can not to pay out a decent win, but at least be honest about it! ALL my other 50/60/100 pound withdrawals all no issues. I have been lied to and given various excuses. Will not pay me. Avoid this place at all costs and if you dont and win anything decent, you wont get it. Very sad times we live in.
Usual crooked betting sites. Have bet with this place now for months. Sports and casino. Lost a bit within my limits won a bit etc. withdrawals are a bit slow but always credit next day no problem. But guess what!! I win 1,100 and withdraw as normal and what a shock, I havent had it!! 4 different excuses from live chat all totally different. I realise that these places will do ALL they can not to pay out a decent win, but at least be honest about it! ALL my other 50/60/100 pound withdrawals all no issues. I have been lied to and given various excuses. Will not pay me. Avoid this place at all costs and if you dont and win anything decent, you wont get it. Very sad times we live in.
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Luke Farrand
31 August 2022
Comment from uk.trustpilot.com
Christie was very helpful and made the whole experience very easy. Much appreciated.
Christie was very helpful and made the whole experience very easy. Much appreciated.
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adam barber
30 August 2022
Comment from uk.trustpilot.com
Amazing help gyorgy! Very smart thinking to help me get my account sorted! 5 ??
Amazing help gyorgy! Very smart thinking to help me get my account sorted! 5 ??
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Robert Haddon-Finney
30 August 2022
Comment from uk.trustpilot.com
Went on the live chat tonight to see where i stand on things concearning my epilepsy & i.d. etc. I must give a big shout to jacomb who was very helpfull indeed & gave me advice who to contact via email about the issue. Thankyku for your help jacomb 100%
Went on the live chat tonight to see where i stand on things concearning my epilepsy & i.d. etc. I must give a big shout to jacomb who was very helpfull indeed & gave me advice who to contact via email about the issue. Thankyku for your help jacomb 100%
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Jenfen H
30 August 2022
Comment from uk.trustpilot.com
Spoke to Charlotte who sorted out the welcome bonus efficiently and quickly. Really good services and we corrected quickly together
Spoke to Charlotte who sorted out the welcome bonus efficiently and quickly. Really good services and we corrected quickly together
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Rhett Copland
30 August 2022
Comment from uk.trustpilot.com
Jacob was quick and got the issue sorted immediately. I've found this true with all their live agents.
Jacob was quick and got the issue sorted immediately. I’ve found this true with all their live agents.
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Dave Considine
30 August 2022
Comment from uk.trustpilot.com
Hi Harvey was prompt and professional and resolved my issue immediately thank you
Hi Harvey was prompt and professional and resolved my issue immediately thank you
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Neil Gibson
29 August 2022
Comment from uk.trustpilot.com
First time on live chat and got speaking to a fella called Jacob. Was brilliant help an sorted issue straight away. Very good service
First time on live chat and got speaking to a fella called Jacob. Was brilliant help an sorted issue straight away. Very good service
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Jimmy
29 August 2022
Comment from uk.trustpilot.com
Lauren was very helpful
Lauren was very helpful
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MattPin
29 August 2022
Comment from uk.trustpilot.com
Was betting on Parimatch and I Spoke to Jacob who was very helpful and sorted everything very promptly! Would definitely recommend Parimatch and Jacob as an advisor
Was betting on Parimatch and I Spoke to Jacob who was very helpful and sorted everything very promptly! Would definitely recommend Parimatch and Jacob as an advisor
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Caroline
28 August 2022
Comment from uk.trustpilot.com
Customer services were able to promptly apply earned bonuses that didn't auto-populate due to user error on my side. Very helpful.
Customer services were able to promptly apply earned bonuses that didn’t auto-populate due to user error on my side. Very helpful.
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Nicole Neil
28 August 2022
Comment from uk.trustpilot.com
Spoke to a lady called Lauren, as a game kept spinning and was worried my withdrawal would be effected. She reassured me confidently and raised a technical ticket to resolve the issue. Thankyou very much.
Spoke to a lady called Lauren, as a game kept spinning and was worried my withdrawal would be effected. She reassured me confidently and raised a technical ticket to resolve the issue. Thankyou very much.
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Cameron Matthews
27 August 2022
Comment from uk.trustpilot.com
Houda helped me out really well, great customer service from her!
Houda helped me out really well, great customer service from her!
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Dmc
27 August 2022
Comment from uk.trustpilot.com
Antony great customer service
Antony great customer service
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Paul Masterson
27 August 2022
Comment from uk.trustpilot.com
Aidan was very helpful and managed to sort my query
Aidan was very helpful and managed to sort my query
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Josicley Bandeira
26 August 2022
Comment from uk.trustpilot.com
BetVictor is the worst betting site I have ever used, they don't respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn't solve anything, that's fraud with people. Same thing with Parimatch they are regulated by BetVictor.
BetVictor is the worst betting site I have ever used, they don’t respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn’t solve anything, that’s fraud with people. Same thing with Parimatch they are regulated by BetVictor.
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Lexie G
26 August 2022
Comment from uk.trustpilot.com
'Hey Harry, your best bet is Bet Victor, as long as you don't win. Mug punters only. Win and we will heavily restrict you account. Lose and you can bet all you like.. Our online casinos are computer programs, oh don't get me started... Listen to Harry and Bet with Bet Victor..'
‘Hey Harry, your best bet is Bet Victor, as long as you don’t win. Mug punters only. Win and we will heavily restrict you account. Lose and you can bet all you like.. Our online casinos are computer programs, oh don’t get me started… Listen to Harry and Bet with Bet Victor..’
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Linda
26 August 2022
Comment from uk.trustpilot.com
I recently returned to this site having not played in a longggg time. Won a few bits on the bingo , just 10 minutes ago I won 40 on slots and it's in my account already! ( Says on website approval can take up to 24 hrs) Very impressed , will be back.x
I recently returned to this site having not played in a longggg time. Won a few bits on the bingo , just 10 minutes ago I won 40 on slots and it’s in my account already! ( Says on website approval can take up to 24 hrs) Very impressed , will be back.x
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William Finnie
26 August 2022
Comment from uk.trustpilot.com
excellent site give numerous free bets. withdrawals are always prompt both sport and casino are excellent
excellent site give numerous free bets. withdrawals are always prompt both sport and casino are excellent
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Mark
26 August 2022
Comment from uk.trustpilot.com
Aiden was very helpful.Had very good and prompt responses from Aiden. Nothing seemed out of his knowledge or parimeters to help. Definitely recommend Betvictor
Aiden was very helpful.Had very good and prompt responses from Aiden. Nothing seemed out of his knowledge or parimeters to help. Definitely recommend Betvictor
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William Quinn
25 August 2022
Comment from uk.trustpilot.com
Once again another week being robbed game pays out then takes all with out giving anything don't waste money in this site what a joke .I will stream video of game play on YouTube to see rubbish lol
Once again another week being robbed game pays out then takes all with out giving anything don’t waste money in this site what a joke .I will stream video of game play on YouTube to see rubbish lol
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Nikki Pow
25 August 2022
Comment from uk.trustpilot.com
Excellent customer service. Jacob dealt with my query and was most helpful.
Excellent customer service. Jacob dealt with my query and was most helpful.
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Chris Webb
25 August 2022
Comment from uk.trustpilot.com
Very poor returns on the slots, certainly do not play like they are completely random. Can go 1000's of spins without a bonus, even playing a variety of different games. No point trying to make a complaint or speaking to support as you get the same jargon. Clearly red flag accounts and are not legitimate. Also Google definitely shares data across all gambling sites. No way will I be returning to BetVictor. Posted this again as BetVictor flagged my review, clearly hit the nail on the head. How pathetic you are BetVictor
Very poor returns on the slots, certainly do not play like they are completely random. Can go 1000’s of spins without a bonus, even playing a variety of different games. No point trying to make a complaint or speaking to support as you get the same jargon. Clearly red flag accounts and are not legitimate. Also Google definitely shares data across all gambling sites. No way will I be returning to BetVictor. Posted this again as BetVictor flagged my review, clearly hit the nail on the head. How pathetic you are BetVictor
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Paul M
25 August 2022
Comment from uk.trustpilot.com
Awful service.I reopened an account I had had for years. After winning a grand total of 89 (and losing 34) after just 3 days they arbitrarily restricted my account. When I asked what the restrictions were, I was told I could not place any more sports bets. No reason given just "decided by trading department" As a sports betting site that doesn't make them much use to me !Really poor experience.
Awful service.I reopened an account I had had for years. After winning a grand total of 89 (and losing 34) after just 3 days they arbitrarily restricted my account. When I asked what the restrictions were, I was told I could not place any more sports bets. No reason given just “decided by trading department” As a sports betting site that doesn’t make them much use to me !Really poor experience.
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Lexie G
24 August 2022
Comment from uk.trustpilot.com
The fact Bet Victor don't answer my three questions publicly on this site will speak LOUDLY to potential customers. I am a verified customer.Bet Victor are free to bet with who they like, but they ARE NOT FREE TO MISLEAD WITH THEIR ADVERTISING. 'Hey Harry, Bet Victor heavily restrict 'winning accounts' but Mug punters are welcome all day long'Have a lovely Wednesday!
The fact Bet Victor don’t answer my three questions publicly on this site will speak LOUDLY to potential customers. I am a verified customer.Bet Victor are free to bet with who they like, but they ARE NOT FREE TO MISLEAD WITH THEIR ADVERTISING. ‘Hey Harry, Bet Victor heavily restrict ‘winning accounts’ but Mug punters are welcome all day long’Have a lovely Wednesday!
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Colin Walker
24 August 2022
Comment from uk.trustpilot.com
Chantelle on live chat was excellent when I got a bit confused. Knowledgeable, friendly & helpful. :-)
Chantelle on live chat was excellent when I got a bit confused. Knowledgeable, friendly & helpful. 🙂
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Josicley
24 August 2022
Comment from uk.trustpilot.com
BetVictor is the worst betting site I have ever used, they don't respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn't solve anything, that's fraud with people. Same thing with Parimatch they are regulated by BetVictor.
BetVictor is the worst betting site I have ever used, they don’t respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn’t solve anything, that’s fraud with people. Same thing with Parimatch they are regulated by BetVictor.
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Kevin Davies
24 August 2022
Comment from uk.trustpilot.com
Great service from Julia and many thanks.
Great service from Julia and many thanks.
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Elek Czerjak
23 August 2022
Comment from uk.trustpilot.com
Great site. Nice costumer service, good odds, fast money handeling and fair system! I giving 5 star!
Great site. Nice costumer service, good odds, fast money handeling and fair system! I giving 5 star!
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Steven Bennett
05 September 2022
Comment from uk.trustpilot.com
Anthony was so easy and straight forward to talk to,no attitude as I've spoke to some and never had things resolved before.very impressed with the way he spoke.advised me what to do and finger crossed later today when the Promotion team are available I could have won my very first decent amount of prize money on pick 6.but I very much doubt I will get the top prize.well see.
Anthony was so easy and straight forward to talk to,no attitude as I’ve spoke to some and never had things resolved before.very impressed with the way he spoke.advised me what to do and finger crossed later today when the Promotion team are available I could have won my very first decent amount of prize money on pick 6.but I very much doubt I will get the top prize.well see.