Betvictor Review

Fantastic. Samuel was great.

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Great site, enjoyable

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Spoke to Antony he was very professional and friendly. He understood my problem and sorted it out in quick time ??

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Great customer service from Gyorgy, worked through my issue (ref: 1489409) very quickly and was really friendly throughout the whole chat! 5 star service ?? ?? ?? ?? ??:-)

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100% NOT a rip off. Won a few times here and the rtp is always decent… Not gash like laddies orMr Green etc. Their sister site is good too parimatch… Had 2 very fast withdrawals 2.5k n 2.1k from each after less than 200 total deposits. Bit dead recently but defo not a rip site. ?

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Probably good for sports but casino is shocking.Closed my account today after never being able to get a win or bonuses was rare and payouts was low!Costumer service is good which I see most the good reviews are about but the casino side of this company suck dont waste your money

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Had an issue with a withdrawal and frozen account, Christie and Aidan both very helpful and clear with the explanations and steps to resolve the issue

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I’ve had to contact BetVictor twice recently about withdrawals I’ve made on my account. I’ve been connected with Christie on both occasions, she has provided great service and has resolved my queries promptly. Thank you

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Common cheaters and thieves. When I paid in there was no trouble and I lost. As soon as I won and want to withdraw suddenly thousands of verification documents. I sent photos with ID statement from the bank bill. Nothing helps. They just want to steal. I will report the matter to the supervisory authorities I have all correspondence and screenshots.

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I have had mixed experiences of the core service from most casino sites, including BV, however I wanted to post a review to give credit to Bet Victor’s customer team who have given consistently exceptional service in my experience. Jayce in particular is friendly, helpful and very effective when it comes to resolving issues – today it was a smaller point regarding promotional activities, however during the recent heat related data centre issues and the vast array of downstream system problems that it caused, the BV team were still completely on the ball and managed all queries admirably. This contrasts with some very poor experiences I’ve had with certain competitors’ teams and with so many online gaming outfits to choose from, it’s all too easy to go elsewhere. People tend to get quite emotional regarding money so the contact centres in this industry probably get the worst treatment, which is also why it’s important, perhaps, to take the negative reviews with a pinch of salt? Just my two penneth.Anyway thanks again Jayce and team, now I just need a jackpot, for a happy Friday, haha, I think I will just have to settle for the good service hey…!

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Catherine was incredibly helpful and has the patience of a saint. Thank you so much. Lesley x

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I recently had a concern regarding my withdrawal and was put in touch with the lovely Lauren. She was extremely helpful and got me all the information I need in less than 1 minute. Great customer service!

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Was on with Samuel today, cracking lad got me the help I needed quickly.

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Which part of my review did you not understand?Answer my three questions PUBLICLY on here please!Pathetic!

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Bad site .Have been playing this site some time don’t waste money games don’t pay out what ment to it robbery .

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Talk to Dino, helped me nice and quick with no problems

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The 5 star reviews on here from contributors with one review is telling.. BetVictor can clearly answer on here1) Do you restrict winning accounts?2) Do you close winning accounts after a certain threshold is reached?3) Does any of your substantial media & press advertising make reference to these policies?No bluster, just answer on here clearly.

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Well done to Julia, solved my problem quickly and politely.

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This guy Dino was so helpful upon signing up to bet victor in getting me my free bets .. if only other gambling sites were as good with customers as you are ??

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The guy on the costumer service was very helpfull, 5 * for him.

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Worst site I have used. Signed up, lost a lot of money, tried to withdraw the balance and they’ve ignored and have held on to my remaining funds!I don’t recommend.Communication is no existant. I wonder if they ever reply or process withdrawals?!!AVOID!

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a wonderful betting portal. withdrawl process amazing money in your account quicker than any portal i have ever used. very reliable and great odds. A pleasure to use. Highly recommend!

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Thanks for the explanation chanelle!

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Chat host was polite and very helpful thank u

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BetVictor the advisor I spoke today Christie was ever so helpful and nice with the help she gave me today

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Had live chat with Harvey to fix a problem and it was sorted fast and effectively thanks

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Great Customer Service!I had to speak to Live chat as my free bets were not showing, Lauren via live chat was great. Very friendly and helpful and fixed the issue in a mater of minutes, she is a credit to your business!

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For me 0 star but don’t worry. I’m trying so many slot and the winning rate not 95% only 20% or Les. I’m sure they not scam but still you can’t win definitely nothing just Loose your money. I’m spin today about 100 time and clearly pay back 2 time. I know the RNG etc but seriously 2 week play every day and just spend money to see how spin the game not funny and yes new I’m sure someone write back this is game for fun and not for wining to make money just for fun (loose your money) etc. I’m million % everything fake the RTP etc the RNG about 0.05 100.000.000 from 1 precent to win so better if you buy lottery… I never go back.

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Your employee Vicki has helped me out alot and Im so grateful for what she’s done thank you

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Excellent customer service by Lauren today. She understood my problems and helped me so much. Thank you x

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Jacob, is an absolute gentleman. Very well presented, fair and most importantly respectful. Deserves a pat on the back.

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I had an issue with my welcome bonus not being credited, however Jacob sorted this for me straight away

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Mostly I lose but when i win it makes me happy to see my withdraw in my bank in less than 24h.few pounds shy of 1000, no problems at all.It seems all casinos who are not trying to withhold your winnings for no reason must be recognized. Thank you! 5stars.

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Had a query about my new account and Lauren helped me out ??

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I signed up to Bet Victor through a promo link, but couldn’t see the free bets on my account. I spoke to Jacob on the live chat and he sorted it out straight away. Friendly and professional service.

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Very good live chat nice person

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On live chat I was assisted by Aidan, he was very helpful and resolved the issue promptly. Great service

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Very poor returns on the slots, certainly do not play like they are completely random. Can go 1000’s of spins without a bonus, even playing a variety of different games. No point trying to make a complaint or speaking to support as you get the same jargon. Clearly red flag accounts and are not legitimate. Also Google definitely shares data across all gambling sites. No way will I be returning to BetVictor

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Very helpful and professional.

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Great customer experience here. Best odds and short betting delay, fast paid out and so on. I always try different bookmakers and the BetVictor made a very good impression on me. Compare to Bet365 or Betway, BetVictor has a wonderful customer service team, when you raised your concern they always on your side and try to find solutions for you. Cat helps me a lot regarding my proof of paid out, which I have to provide to Immigration for my Visa application. Keep it up!

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Chantelle was very helpful with my query today and offered help with anything else if I had any more queries.

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only used live chat 2 time and oh my its fast to get the issue with like most other sites. 10/10 thank you again to Jayce for the great support!!!

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Harvey was very helpful, patient and walked me through what I needed to do so thank you for that! 🙂

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Aidan from support was quick and forwarded my message to the oddsmakers group right away, can’t say a bad word on his part.

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I love the chat with the customer service

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Jayce was very helpful!

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After signing up as a new customer & depositing & placing a bet I received no welcoming offers as stated,got a very unhelpful employee on chat stating totally unacctepable waffle about How I could not get a full refund by voiding the bet like any other companies would do..I’ve withdrawn all of my deposit,taken a lower cash out on the bet that I placed.If this is the way bet Victor treat new customers then I suggest you give your chat advisors a good head wobble instead of abrupt unorganised & pathetic excuses that no other company would use.

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What f u c k happened I’m keep losing no win no money back the is s h i t i thnk has scams

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By far the worst. I’ve played slots for many years and have been a Member of most UK sites and also establishments. This is by far the worst. 1000 spins and no bonus at all. Poor show bet Victor its a no from me I will upload video to youtube soon and you can all compare it to others.

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Harvey was very helpful indeed, being new at betting it sorted my question was patient and very freindly thanks Harvey

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