Betvictor PLAYER REVIEWS(3255)

You know who
22 May 2023
Comment from uk.trustpilot.com
Allowed me to spend £62k in one minth. Gagged me with a settlement for 21k refund yet said no wrong doing. Still think it’s ok to spend 40k in one month with zero checks at all.

martin
21 May 2023
Comment from uk.trustpilot.com
its a money pit lose lose lose will suck you in and drain your money with very poor pay out save your money.

Connor Carter
21 May 2023
Comment from uk.trustpilot.com
honestly one of the best online casinos i have used, any problems the live chat is straight there to help. i got Adam in the live chat and absolutely perfect service helped out straight away after i provided details. i understand that for some to wait a few hours for your pay out is bad but its a heck of a lot better than most other casinos. also part of me feels like a lot of 1star reviews are just salty tbh.

Kallum Allan
20 May 2023
Comment from uk.trustpilot.com
This sites withdrawal process has really went downhill. Not long ago this was the fastest payout site there possibly was. Unfortunately now you wait hours for your payout to be processed.

Mrs Hopgood
20 May 2023
Comment from uk.trustpilot.com
As many have said before me (I should have read the reviews before putting my money in) this site is by far the worst site I have ever played on. It will give you a win on your first deposit and then after that it doesn’t matter how much money you put in, you will not win! Please please don’t waste your money on this site. The star rating is mis leading as most of the good reviews are complementing the customer support team rather than the site itself. I don’t bet big on slots, I do it for a little fun but I do expect my money to last a little while and not go straight through EVERY SINGLE TIME.

Vinicius Amato
19 May 2023
Comment from uk.trustpilot.com
Antony helped me a lot with my transactions. Good support in this bookmaker

Stephanie
19 May 2023
Comment from uk.trustpilot.com
Great site if you win small amounts as they payout pretty quickly and good selection of games.I won 21,000 they claim it takes 7 days to pay out but it only took 24 hours.

Michael Barber
18 May 2023
Comment from uk.trustpilot.com
Best customer service I have personally experienced while playing online casinos. Almost instantly get back to you via the live chat. Kind and very friendly, I would like to personally thank Orsi for helping me out.

Carrina Dillon
17 May 2023
Comment from uk.trustpilot.com
I signed up and was given 200 free spins with no waggering. I think the bad reviews are just from people who loose . You can't expect to win . If it's meant to be, it will be x

Macy Palaro
16 May 2023
Comment from uk.trustpilot.com
Customer service because of Max, is top notch, not to many platforms have this type of interaction including the chat agents, and if your lucky youll get one like I did , Max, who is an absolute rockstar and actually listened and offered real time solutions with real words not just copy and paste paragraphs. Which means the most. When you feel like an actual human, and not just a money maker to a company, being appreciated feels great and Max just did that for me :)

Lee Brennan
16 May 2023
Comment from uk.trustpilot.com
Chat with orsi.Great service, responded each time with a descriptive solution

Justin O'Brien
15 May 2023
Comment from uk.trustpilot.com
Joined and after only 1 week and a handful of sports bets, half that I lost the other half that I won.. I've been restricted and told to withdraw my money and leave their site, for no reason. Seems like another sports book that is strictly looking for losers and parlay bettors. Just another fraud.

Kelly Hardie
14 May 2023
Comment from uk.trustpilot.com
Would give it no stars if i could. The only time i won on here was with my welcome bonus, i miraculously managed to wager and withdraw some money. Since then not one win on slots, oh actually i won 6.20 on big bass hold and spin on a 30p spin, last night i won 90 pounds off a 20p spin on PP. Wont ever deposit again, the payout on the games is ridiculous. UPDATE. I have been reading the reviews and the only good reviews are from people commenting on how good their customer service is and how great live chat are and specially mentioning names. A good site doesn’t ask you to leave a good review and name the chat operator, that’s the only reason they have got so many good reviews 🤷♀️🤷♀️UPDATE 2 Now they are asking for my account number and name or they will get my review removed. Just shows how much they don’t want the truth out there, they can close my account for all i care 🤷♀️🤷♀️

Stuart Cameron
14 May 2023
Comment from uk.trustpilot.com
I had a problem with my account that was resolved by Antony. Many thanks.

Andy Somers
13 May 2023
Comment from uk.trustpilot.com
I registered a new account to get a free £30 bet offer, but I deposited by PayPal instead of debit card so I didn’t qualify for the offer. I went on the live chat to query it and before I had even typed the msg my customer service operator Belen had spotted the problem and credited my account £30. Great service, very pleased.

Tyler
13 May 2023
Comment from uk.trustpilot.com
Jeśus was an amazing help great communicator and surprisingly against my thoughts I was blessed enough to receive the sign up offer. And I’m excited to start making some sports bets :)

Shannon C
11 May 2023
Comment from uk.trustpilot.com
Just come back on to say ignore the reviews saying they arent legit or they block your account before you withdraw. I have been a new player now for about a week and I have won a whopping 1k. Was in absolute shock! Paid out within 12 hours. So grateful for this huge win! All my other withdrawals have gone in within 10 mins - a couple of hours. Love the free spins too. Customer service is great. Love the app & of course the winnings. So grateful Thankyou very much bet victor & all your wonderful staff. Have posted you on all my socials. Have a blessed day ??

David Hewitt
11 May 2023
Comment from uk.trustpilot.com
Max was outstanding helpful in my time of need can't fault the high level of customer service . Thanks Max

customer
10 May 2023
Comment from uk.trustpilot.com
Live chat employee Jess made my experience very straight forward and easy. Was very accommodating for me as a new customer would recommend this app simply for the great customer service alone. Thank you Jess

Ana Beatrz Mascarenhas
10 May 2023
Comment from uk.trustpilot.com
I talked to Jesús today and he was very attentive and helped me a lot. As for BetVictor, I didn't have a good experience because she closed my account and requested documents, self holding document, proof of deposit of my account. I sent everything by email as requested and even so they said they would not unlock my account with R$ 1144.74

Langham
09 May 2023
Comment from uk.trustpilot.com
Matt quickly credited my account with promo bet when I made a mistake during sign up. Easy to contact, technical support. Thank you!

Real Name
09 May 2023
Comment from uk.trustpilot.com
The poorly conceived, poorly made radio ads with Harry Redknapp prove that this is a mickey mouse company.

Scott Browne
09 May 2023
Comment from uk.trustpilot.com
Chatted online to an agent called Belen. Super service. Resolved my query quickly and was very helpful. Thanks Belen.!! ?

Liam
08 May 2023
Comment from uk.trustpilot.com
Dealt with Mar from customer service he was fast and efficient very polite and a credit to the company

krazylyzark
08 May 2023
Comment from uk.trustpilot.com
well 1st i had a guy named Jesus...yes thats right Jesus Christ! we had a great chat while he figured out what was wrong , it was a fun experience , i will call again probably,if Mr.Christ is home.

Craig
08 May 2023
Comment from uk.trustpilot.com
Asked agent a query regarding a sign up bonus.Agent was very knowledgeable and quick with response.I'm deffinetly going to sign up!10/10

JJT
08 May 2023
Comment from uk.trustpilot.com
WARNING ?? AVOID THIS FIRMthey blocked and closed my account without warning. I kept having connection issues SOLELY with BV so it was 100% an issue with their website. I queried this and they blocked me. What an absolute bunch of C***S

jason canavan
08 May 2023
Comment from uk.trustpilot.com
Bey victor closed my account without warning . They said I self excluded. I received no email confirmation of the self exclusion and they refuse to let me speak to a manager

bobby
07 May 2023
Comment from uk.trustpilot.com
A useless betting firm that restricts you to no bets if you win - then asks if they can help with anything else ?!? Asked if they do burger delivery or taxi services and to contact when they move into an area they feel confident operating in. Shame as they were once leaders !

WG F
07 May 2023
Comment from uk.trustpilot.com
Be careful with live casino games, I discovered the mega wheel game and won some money in my first 20 deposit, I have lost a lot after, they will make you win at the begining to make you addictive, then get all your money, not a joke but today I was trying number 30 and 40 for a long period of time, they never come and all of a sudden the displayed a message on my phone saying this table is full, try another one, I was already playing there for a long time so why? After more than 10 attempts I have managed to get back to the game and I was saying to myself I bet 30 or 40 already come, what was my surprise both numbers had already come 30 was last and 40 about 5 last, what a joke!!!! This is fully fix and they know what is coming, cheaters I have cashed out my football open bets and I will never play again with you cheaters, I have got a screen recorded about this incident, Cheaters!!

Sharon Rogers
06 May 2023
Comment from uk.trustpilot.com
Spoke with Keith regarding a error in sign up promotion. He dealt with me very cordially and resolved the issue within minutes. Top class service Keith, hassle free.

Craig
05 May 2023
Comment from uk.trustpilot.com
Spoke with Reece from the betvictor live chat today. He was very responsive. He dealt with my issue regarding my welcome bonus and free spins. So far all in all had a really good experience with customer services. Reece was especially efficient and even sent links individually taking me right to the games I was eligible for. Brilliant service

Gary
05 May 2023
Comment from uk.trustpilot.com
I couldn't withdraw my funds, I got in touch with live chat and Liam helped me with the problem, he was very hopeful and hopefully I will recieve my winnings soon.

Kell Simm
05 May 2023
Comment from uk.trustpilot.com
All interaction has thus fr been great. Liam, a Livechat support agent, has proven to be a great credit to your team.

Callum
05 May 2023
Comment from uk.trustpilot.com
I had a query today regarding a bet. The senior on shift Christina took her time and looked through my query very extensively. She was thoughful, understanding and very helpful. Great service from a great company

Shannon C
04 May 2023
Comment from uk.trustpilot.com
Adam on customer service was absolutely amazing! 6?? service. Kind patient & quick sorted my query out very quickly. Lovely guy.

Alan Vandevoorde
04 May 2023
Comment from uk.trustpilot.com
Bet Victor has been the best gambling site i have played!!! Awesome game selection and great dealers

Clive
03 May 2023
Comment from uk.trustpilot.com
Had an account for over 50 years with VC as a low staking horse racing punter. So have had a good run. Maximum 5-10 bets a week over last few years for a few pounds. Overall they have taken money from me or have at the best broken even. Clearly their traders don't like making money. Like many bookmakers they don't seem capable of running a book and just close accounts with no reason or warnings given. It's time someone looked at the way they do business. The recent white paper debate hits out at punters whilst it should look at the bookies. Always praised VC but sadly no longer.

WILSON HOLDEN
03 May 2023
Comment from uk.trustpilot.com
DIRTY CHEATERS. When I paid in there was no trouble and I lost. As soon as I won and want to withdraw suddenly thousands of verification documents. I sent photos with ID statement from the bank bill. Nothing helps. Going forward, I'll only use Planoff. They are the only ones who promptly release my funds to me.I will report the matter to the supervisory authorities I have all correspondence and screenshots.

Maria S
02 May 2023
Comment from uk.trustpilot.com
Gyorgy was super helpful on live chat. Really great advisor. Thanks again!

DIRICULOUS GAMING
02 May 2023
Comment from uk.trustpilot.com
Should really get rid of all these fake positive reviews. Site is rigged to make you lose. Tried an experiment on 4 different gambling accounts with them. 1,000 deposited in each account. All bad losses all same day all on slots. Probably worth for the gambling commission to have a look at them.

Richard Penrose
02 May 2023
Comment from uk.trustpilot.com
10/10 Livechat support from this site. Gyorgy and Reese very professional, Thanks you!

Neil
01 May 2023
Comment from uk.trustpilot.com
Be careful of this company.If you play Casino/Games etc (non reality) then you are wasting your time and money.I have been monitoring by betting schedule concerning outgoings/bets and incomings/winnings.Basically, every 100 you bet with your return will be approximately 10-15 (without any surprise bonus wins).You dont need to be a Rocket Scientist to know that you are best to stay away from this company and to be honest, keep away from Gambling as there is only ONE WINNER - GAMBLING COMPANIES (they ruin your life).

Paul Buchanan
01 May 2023
Comment from uk.trustpilot.com
All these positive reviews are rubbish the site is a scam I played 260 at 2 a spin on the same game and didn't hit a bonus once and lost all my money you've lost my custom as I've always lost here your a disgraceWhy would I bother to contact you, you won't do anything helpful it just goes to show that your a ripoff because when I'd lost my money my deposit limit conveniently kicked in so I couldn't have the chance to win

James Wark
30 April 2023
Comment from uk.trustpilot.com
Very helpful person I spoke to, answer my question in full, very happy with bet victor

Danni
30 April 2023
Comment from uk.trustpilot.com
Max was extremely helpful when I hadn't received my free bets. This was resolved within minutes. Once again, thank you.

Les
28 April 2023
Comment from uk.trustpilot.com
I just contacted support in relation to payout from a bet and both Gyorgy and Damian resolved my query in a very efficient and helpful way. Thank you.

Bakr Kal
27 April 2023
Comment from uk.trustpilot.com
I try kill my self bad luck allows when I play this s h I t I'm down over 5000 i don't know how got my mony back please

juliet clarke
27 April 2023
Comment from uk.trustpilot.com
I spoke to a very helpful person called Jayce and he sorted my problems very quickly . So very good experience
Shawn Main
22 May 2023
Comment from uk.trustpilot.com
Used their match bonus offer then was limited to slots w both the deposit n the bonus money.Played slots and at the beginning of each game a notice pop up "further bets will be taken from your bonus". Used up the bonus n left the deposit in the account. Few days after came back to 0$, they claimed jn the agreement, my deposit money is to be used up first then the bonus. Why would a legit casino resort this such a low handed scam!!!
Used their match bonus offer then was limited to slots w both the deposit n the bonus money.Played slots and at the beginning of each game a notice pop up “further bets will be taken from your bonus”. Used up the bonus n left the deposit in the account. Few days after came back to 0$, they claimed jn the agreement, my deposit money is to be used up first then the bonus. Why would a legit casino resort this such a low handed scam!!!