Betfair PLAYER REVIEWS(2175)

Julie
13 June 2025
Comment from uk.trustpilot.com
It was quite easy to verify my account through chat with betfair I would advice anyone to bet with betfair

Paul B
12 June 2025
Comment from uk.trustpilot.com
Best betting sight by a mile . Easy to use and lots of options and up to date markets with good depth .I dont bet anywhere else

Beatris
12 June 2025
Comment from uk.trustpilot.com
Bet correctly, the best application in the world, one hundred percent safety and trust, do you want to increase your money, come here with the best games! ☺️💪💪

Consumer
12 June 2025
Comment from uk.trustpilot.com
ThankYou so much helped me today sooooo much

Mr Richard Summers
11 June 2025
Comment from uk.trustpilot.com
Great site, they do give a lot of promotions etc.Sportsbook - Downside, they don't give BOG on multiples. Positive, you do get a bonus at the end of the month.Exchange - Downside, percentage has now gone up to 6% (depending on what one you choose). Positive, they give you 5% refund on losses and a bonus at the end of the month (again depending on what one you choose)

Mick Richards
10 June 2025
Comment from uk.trustpilot.com
After finding out my account was locked, I attempted the chat to sort it out, as there doesn't seem to be any other way to contact Betfair. The phone number I found is not used anymore.So after a failed day yesterday I tried again this morning. An agent named Jayasri took me through all the steps, ID clearance, security clearance and finally I was able to log back in. The other two agents I spoke to yesterday didn't or couldn't sort it but Jayasri came uptrumps.Good service in the end.

Neeraj Chahar
10 June 2025
Comment from uk.trustpilot.com
My account inactive, but agents help me to activate, thanks , Betfair is a good platform for play

Will
09 June 2025
Comment from uk.trustpilot.com
Lied to me over and over again. Told me I'd lost £5000 when I hadn't. Conducted a review of my treatment and still got the figures wrong. Terrible customer service. Took two weeks to pay me my winnings. Jan in the complaint department is a liar. I think they do an intelligence test for potential employees and accept those who fail it.

Customer
08 June 2025
Comment from uk.trustpilot.com
I received an email telling me I was eligible for a "completely free £5 daily bonus". With the promotions running from 6th June to 7th July. To refresh at 0:01am daily. However the bonus has not been credited. And when I contacted customer service they say I am not eligible. However, the customer service rep Kyle credited my bonus after I sent the screen shots of the email. But today the customer service rep Edel said he can't credit regardless of what the email says. I not eligible for the promotion in the email. I have had this promotion before so I know how it works. This is false advertising by Betfair and they should not be allowed to do it. Considering I am a loyal customer. This is just not on.

Ivaylo Aleksandrov
08 June 2025
Comment from uk.trustpilot.com
Nice one also good help assistant

Ryan
06 June 2025
Comment from uk.trustpilot.com
Good site..

Keith
06 June 2025
Comment from uk.trustpilot.com
Very easy to use as I don't sleep during the night I like to bet on football from 12 onwards but if u go on at 11 onwards u can't get the football for next day until 12 but games that start at 12

Sean
05 June 2025
Comment from uk.trustpilot.com
Easy to use, able to set limits. Lots of variety.

Cade
05 June 2025
Comment from uk.trustpilot.com
Just the excitement and fun

Kenneth
05 June 2025
Comment from uk.trustpilot.com
Helpful and enjoyable to be a customer of Betfair thanks

Matthew Goode
05 June 2025
Comment from uk.trustpilot.com
I got the answer to my Query with no problem and was very fast in response I think that this company is a lot better in that way than some other sites

Jyoti
05 June 2025
Comment from uk.trustpilot.com
Appalling customer care and chat system.As bad as the worst companies I've come across.Use GoldenBet.

Robert
05 June 2025
Comment from uk.trustpilot.com
I'v been waiting for my money for more than a month and even after 5 times contacting customer support and promises from their side I DIDNT RECEIVE ANY EMAIL!!! Very unprofessional service, not able to give me anyone to speak with, no direct contact, no answers.... DO NOT RECOMMEND!!!

Mikaela Monger
05 June 2025
Comment from uk.trustpilot.com
Great when things are good, you plod along no issues then bang they close your account, engage in chats 4 times for almost an hour a time, they fob you off, no reason for account close, they reopen but it’s suspended, go through mire chats and answer invasive questions about family bereavements (once I showed interest income from large sums) still suspended with money in there and zero reasons apparently I will receive an email! Not acceptable, the chat is painful and nobody wants to talk in the phone

John McCormick
05 June 2025
Comment from uk.trustpilot.com
Had a great customer service experience with Michael who sorted out an issue that that troubled me for the past couple of days.

Petra Rushen
05 June 2025
Comment from uk.trustpilot.com
Good deals and regular good betting site

Peter
04 June 2025
Comment from uk.trustpilot.com
Free games and good offers

Will
04 June 2025
Comment from uk.trustpilot.com
Absolutely staggering the level of idiocy and incompetence shown by this company. I would give zero stars if I could. They told me I'd lost £5000 when I hadn't. I complained and in response to my complaint they said what they meant was "potential losses" and they understand how this wording may have caused confusion. Bare-faced liars. Wasted my time over and over again with their glacially slow live chat. Closed my account for no reason and so it took weeks for me to get my winnings in the end. I could go on. Better to use Bet365, their bosses might get horrendous salaries but at least the company is competent.

Scott Campbell
04 June 2025
Comment from uk.trustpilot.com
Bets and promotions.were tailored to my bets

Neil Cavanagh
04 June 2025
Comment from uk.trustpilot.com
As I’ve seen a few people have mentioned my account was blocked as apparently linked to a totally different email address. Been onto their customer service chat on 4 occasions for about 6 hours in total.They asked for different forms of identity multiple times despite being sent on a few separate occasions.Then wanted a couple of different memorable words. Think possibly scammers have taken over the Betfair customer chat. If it is real customer service then it’s shocking. I’m deleting Paddy Power as well as they’re linked, and changing all passwords.

John
04 June 2025
Comment from uk.trustpilot.com
Because you get free spin s

Terry Reece
04 June 2025
Comment from uk.trustpilot.com
It’s a good app But on horse racing it does not give guaranteed best oddsAlso on lucky 15 bets you only get single odds for one winnerBut app is fine and easy to navigate

customer
04 June 2025
Comment from uk.trustpilot.com
I like the way the site is set up and you are generous with free bets

Robbie Adams
04 June 2025
Comment from uk.trustpilot.com
Betfair have a decent Sports Betting Service. It's a shame about their Rigged online Casino. I like Virtual Roulette and cover around 17 numbers so it's in the favour of the House. Session after session like 20-40 Spins and no Win. Same old numbers coming in. Funny how it never gives you a double spin on your numbers. Betfair use Playtech for many of their Casino games and I can honestly say I've never won on Playtech games. Best thing Betfair can do is break away from Crappy Playtech and create their own games and Software. Thieves. Rigged 💯. Play at Bet MGM or ACR. At least you will get a decent win there every now and then and the American betting firms sure do like our British Pounds.

Richard Linsey
04 June 2025
Comment from uk.trustpilot.com
First time I played I won a nice sum , put a lot of it back in but never got another win just small ones so I've stopped betting for a bot but I do love the games you supply and the site is easy to manage , I did have an issue where my accounts was suspended and you sorted that out , I will be back to play again on your games just not yet lol , thanks for the wins I had

Alan
04 June 2025
Comment from uk.trustpilot.com
Honest company with an easy navigable app

Dipak
04 June 2025
Comment from uk.trustpilot.com
Good I happy

Neil
04 June 2025
Comment from uk.trustpilot.com
Just think it's so hard to win on Ur slots that it is on other sites and Ur put 5pound in get 5 free spins that's on Ur games that U pick which are even harder to get a return

edmund plunkett
04 June 2025
Comment from uk.trustpilot.com
Had football bet. Bundle from Betfair.Haaland and Wood. City v Forest. Fa cup game. Both to have a tackle. Followed on your website. Took screen shots for back up .both made a tackle . £190 was the payout.... On the day. Nothing in my account...complained....had a long chat live..Sorry. Here's a goodwill gesture. £10 back.

John Cain
04 June 2025
Comment from uk.trustpilot.com
My experience with Betfair has always been easy and straight forward

Raymond ward
04 June 2025
Comment from uk.trustpilot.com
Needs to be more promotional sfuff more out there different from the rest give more free games more spins more bounas and more offers also since I'm loyal to bet fair needs to be loyal to us customers thank uou!!! 😁

Darren
04 June 2025
Comment from uk.trustpilot.com
It was easy to sign up the games are great and you play the free daily games even without making a deposit

Sean
04 June 2025
Comment from uk.trustpilot.com
Opened an account. Deposited £10. Then had to send driving license, then proof or address and then they asked for a photo of my bank card. Until I provided all documents my account would not go live. Requested my £10 back but they will not do that unless I upload a full bank statement showing the £10 paid to Betfair or as I found out Betunfair. Still no refund, never placed a bet, never opened the account but they still have my £10.

customer
03 June 2025
Comment from uk.trustpilot.com
Generally very happy with Betfair ,but they`ve just put up their winning commission to 6%. Makes a big difference on larger wins.

Høgni Hoydal Thomassen
03 June 2025
Comment from uk.trustpilot.com
Great sportsbook and easy to use👍

Les Philips
02 June 2025
Comment from uk.trustpilot.com
I had a reminder email saying i had funds in my account from quite a while ago that i had forgotten about..the online staff member Jai was very helpful in restoring the Account

Malek Sohel
02 June 2025
Comment from uk.trustpilot.com
Very good experience

George Middlemast
02 June 2025
Comment from uk.trustpilot.com
the agent i was on chat with was fantastic, he over and above to help solve the problem. i had sent a photo from my phn to the laptop, and was trying to send that image to the chat line , somehow i wasn't getting it right, he went over and beyond , then gmail popped up sorry an error has occurred Try again later. so know more, this agent could do but fair play to Fredrick for trying all he could do to help

Paul Wilson
01 June 2025
Comment from uk.trustpilot.com
You opt in for promotions and then they don't show up in your promotions and they don't honour them, terrible company all round just ripping people off constantly

David Hood
01 June 2025
Comment from uk.trustpilot.com
Having placed a winning bet on the recent Champions League Final,I withdrew my winnings after the game. Betfair usually send the money to your account immediately, on this occasion they did not. I contacted their 'Help Line' on Sunday morning (it may be a bot). My query was answered that the transfer will take 24 hours. Hopefully, the money (a four figure sum) will be in my account as promised. I remain sceptical but cannot fault the efficiency of my query being addressed so promptly.

John Mould
01 June 2025
Comment from uk.trustpilot.com
Took a while but had my account details updated after my old details were no longer in use.

sasman1964
01 June 2025
Comment from uk.trustpilot.com
Excellent service asked a question and got a response within minutes very helpfull..

Michael Freel
31 May 2025
Comment from uk.trustpilot.com
had a account problem this morning betfair chat was patient delt with it thanks so much

Frazer
31 May 2025
Comment from uk.trustpilot.com
Advise...if they refuse to pay your winnings it's easy to prosecute them for failure to pay. In addition you can add extra cash for stress and inconvenience..My friend sued them and won..they are nothing more than a crooks...in addition all the 5 star reviews are a lie and conducted by themselves with 1 or 2 reviews.. liars
Bill
13 June 2025
Comment from uk.trustpilot.com
The slots here are terrible ,I don’t expect to win on every spin but I just played one of the slots and I had to check my history because I couldn’t believe the amount of spins in a row without a win.So out of a 79 spins (only 20p stake) I won 1 spin (for that 1 winning spin was a grand total of 40p) so that was 78 losing spins.They will probably reply with its “regulated and random” but it’s clearly not because I can say with 100% certainty that I will never play a slot on this site an win 78 out 79 only losing 1 ,that will never happen so how can it be random??????The promotions on this site are good ,that’s the only thing stopping me from deleting my account currently.
The slots here are terrible ,I don’t expect to win on every spin but I just played one of the slots and I had to check my history because I couldn’t believe the amount of spins in a row without a win.So out of a 79 spins (only 20p stake) I won 1 spin (for that 1 winning spin was a grand total of 40p) so that was 78 losing spins.They will probably reply with its “regulated and random” but it’s clearly not because I can say with 100% certainty that I will never play a slot on this site an win 78 out 79 only losing 1 ,that will never happen so how can it be random??????The promotions on this site are good ,that’s the only thing stopping me from deleting my account currently.