Bet365 PLAYER REVIEWS(3526)
Francis Fay
12 August 2020
Comment from uk.trustpilot.com
My account has been suspended for over two months and I've seen a huge increase in profits due to using other sites that reward customer loyalty rather than seek to punish or restrict it. I've also discovered that I can watch live events on these other sites without receiving uninvited and intrusive phone calls. I'd like to thank the person who suspended my account for doing something I should have done personally a long time ago. Cheers darling. Hope ur job is still secure lol.
Swimmer
11 August 2020
Comment from uk.trustpilot.com
Bet365 AU CANCELLED my account due to me having 6 live doubles into the Masters Golf!! Cannot view my LIVE open bets to monitor. How can this be allowed on any betting site - a bet accepted should be monitored by the player. Not alone in their despicable behaviour - 80% of players on this platform have gone out of their way to give 365 1 Star when they really deserve ZERO.
Albert Trotter
11 August 2020
Comment from uk.trustpilot.com
Updated review. I rated this as an average site years ago but now the site has hit rock bottom in my opinion. My issue before was the crazy amount of suspensions during a live match. Now I've seen the site mark down the wrong scorers during a game, wrong odds (they will have no goal scored at a different odds to draw goals scored (none) which is the exact same bet!) And something new that has happened is now it takes between 5 - 10 seconds to place a bet during live play so if there's a penalty for example, and they usually have the market suspended until they put up the odds for a penalty scored or missed (always the same odds) by the time the odds are available to bet, with this delay at times the penalty has been taken and I've missed out because of the stupid new delay!!! I've been with this site for years and years and I agree with most the comments here, this site has went way downhill!
Bruce
11 August 2020
Comment from uk.trustpilot.com
Restricte my account in a few days Sh!t bookie , that can restricted your account with out any details . B@st@rds ! I hate you.
Alan Cooper
10 August 2020
Comment from uk.trustpilot.com
Pss poor company who don't give a toss about their customers and bonuses are non existent. I had an account with them for over ten years and was spoken to with almost distain on live chat for daring to question their pathetic loyalty scheme, which btw, no one seems to know the criteria for?? Give these mugs a wide berth and try Paddy Power, fair firm with good customer service and regular free bet offers and rewards.
Richard O'Sullivan
10 August 2020
Comment from uk.trustpilot.com
They decide when they want to have cash out available on a whim. Pathetic. Avoid avoid avoid. Go elsewhere. Starve them of their revenue and watch them suffer. Dispicable behaviour from bet 365
Paul gellatly
10 August 2020
Comment from uk.trustpilot.com
Don’t waste a penny, as rigged as hell, unless u turn 20/21 every hand on blackjack u can’t win, disgustingly fixed
R Naylor
10 August 2020
Comment from uk.trustpilot.com
Very Poor. I had an accumulator with bet365 on the football. They decided to void two of my selections due to the league not being finished. All other companies, SKYBET etc paid out as the league agreed the final placing. My selections were placed either on pre COVID placing or points per game but they would not allow to stand. Rules very unclear on this. Then to rub salt in they said it would be allowed from next season!!! Joke
emmi davis
09 August 2020
Comment from uk.trustpilot.com
Rubbish site, spent 100s with no win, all I witnessed was the same names, stay clear
Dr Nicholls
09 August 2020
Comment from uk.trustpilot.com
If you just like a few small bets each day don't bother with this company. Today they closed my account permanently on the pretext that I was spending too much time gambling (in their opinion). I had held a deposit account with them for many years and my account was closed with no notice. I suspect my account was closed because I am not losing enough with them. Disgusting treatment towards a loyal customer. Certainly not recommended.
Paul gellatly
08 August 2020
Comment from uk.trustpilot.com
Avoid online card games, 15 losing hands on trot are you sure! Company should be embarrassed and ashamed, only thing missing is the masks as daylight robbery! You barely need to wait for cards to turn as no matter what your either draw hand or lose!
sylwester luston
08 August 2020
Comment from uk.trustpilot.com
Scam 50 spin per 0.1 not recive bonus at all. Redicilus!!
Maria Larisa Tanasie
08 August 2020
Comment from uk.trustpilot.com
Dont play poker b365 ,you will never winn they can se your cards ,they now what cards you have and they have theyr own player. Trust me i know for sure. This is my opinion
Swimmer
07 August 2020
Comment from uk.trustpilot.com
The almost 80% 1 Star says it all!! Only support 100% losers! They cancelled my account due to having 6 LIVE multiples into the Masters Golf. Hundreds of Thousands at stake so Bet365 AU closed my account! Hello world...how can this be allowed by government’s/ authorities?? Watch This Space 365!
Paul gellatly
06 August 2020
Comment from uk.trustpilot.com
As crooked a online card site as your cone across! Get 21 and ur only draw the hand it’s that bent! Joke of a site! How can you possibly not get less than 20 in 12 straight hands 3 of which were blackjack!! Disgusting cheat of a site that needs looking into as Rigged as hell steer well clear of online games it’s a complete joke and verging on disgusting as no matter what u turn the house will match or beat you.just read the reviews!
Vla
06 August 2020
Comment from uk.trustpilot.com
Bunch of scumbags, just taking and not contributing a thing to punters. no freebets or just a chumpchange given to decade long customers... greedy f@cks
Frank Riley
05 August 2020
Comment from uk.trustpilot.com
i have been a loyal customer with them for over a decade plus,the customer services is a joke even if you can get through to speak to them,it is not the bet 365 i knew,they used to be very understanding and answer the phone very quickly,not anymore.i waited over 25 minutes before i gave up,went on to live chat,another 25 minutes wait,the person i chatted to did not get my querie right he quoted itv plus 4/1.anyway babble babble babble,this was over a 3 pound refund,they offered me 2 pound goodwill.it was not the 3 pound it was the principle, that they knew i was right,so i closed my account,what is going on at bet 365 this was a great betting site but sadly over the last few months it has gone downhill.
sylwester luston
05 August 2020
Comment from uk.trustpilot.com
Ther are scam. And all the websites ther open. I make 20 dep. This weekend and hit bonus 2x wit 0.40 win. !!! Over 5000bets!! What kind of crime its this!!! Record you games and report !!!
Wayne Thomas
05 August 2020
Comment from uk.trustpilot.com
Closed my account today, Shocking live streaming’ Phone them on a number of occasions, Seems they don’t really care about the punters, Going back to Ladbrokes!!
graham
04 August 2020
Comment from uk.trustpilot.com
after years of using and spending massive amounts over the years they then decided a good move to turn me over for only about 60 quid , mad how these big firms treat customers now but its there loss as wont receive another bet and tried to give me a tenner free bet which apparently is good will and ide rather bin it lol , just a warning to other people looking to sign up be weary as they have changed alot over the years and not interested in the loyal customers any more
Skim Evans
04 August 2020
Comment from uk.trustpilot.com
Absolutely disgusting company !!! . Account was hacked thousands taken and bet365 not intrested in my claim at being having been a victim of fraud .
Dutzu Dutzu
02 August 2020
Comment from uk.trustpilot.com
I've placed a bet on Friday with them on an Australian football game Ws wanderers vs wellington phoenix my bet was a yellow card between min 20 and 29 the yellow card was given after 21 min I even recived the notification from their site but they refused to pay my bet. They even told me that they watch the tape with the game but still won't pay. What a scam company. Guys only bet on first league games, games that you can easily re watch otherwise they can tell you that you lost and have no proof. I even sent them pictures from their site with the yellow card and pictures from flashcore and still they will not pay
justin rizzi
01 August 2020
Comment from uk.trustpilot.com
My goodness people are finally coming forward more often. I’m glad to see people are exposing little by little. I know the frustration cause I’ve been there many times. I tried being patient with bet365 but after a while I can only take so much. I’ve almost been thru every problem people are complaining about. The first one that ever happened to me was putting my account on hold Then the fraud slots which no criminal can match. Then the blackjack seeing them dealer always getting 20 and when u finally get 20 he’ll get 20 or 21. The fraud is obvious. It doesn’t take more then 20 hands to see there blackjack is a joke. I’ve been bored hibernating so I check reviews out here every 4 to 6 hours if I’m bored. I’ve been thru hell with bet365 so they’ll never get a penny from me again. I don’t want there insulting free bet either which don’t amount to squat. I put hundreds per month they’ll give u 5 dollar free bet. And I’m low balling saying hundreds. That’s the lowest I’d deposit monthly. Keep it up guys talking about what u witness with these guys. It’s the only way to get someone’s attention to do something. God bless 🙏
el hijo de la estrella
01 August 2020
Comment from uk.trustpilot.com
Do not spend your money there. They are cheaters and will never let you win more than what you put I got restricted. It means i am allowed to bet stake of 2 euros maximum What is my crime? I dont know. They answered they are not able to provide any information I feel like K. in the Trial by Kafka. I got punished but i do not know why and it has to be like that because they decide what fits them The reason of my crime should certainly be that i recently won more and more. And Therefore they understood i was not a good client for them I didnt do anything wrong or illegal. I just won, trying to guess what will be the end of a result That is my crime But they wont admit it. They just answer: we are not able to provide any information Here is bet365. Those are the people you are going to deal with Go away from it. Do not think you can be smarter than they are for once you are inside of it they decide which rules to control you and if necessary to cut u off I am speechless. Before i heard about that restricted thing but didnt want to believe. Now i know it is the sad truth You cant win. Since you start winning, they put you out Boycott that bookie I will sue them doesnt matter what will be the cost of it. No way! it is unacceptable how they abuse people like they still do I hope you wont do the same mistake i did by putting my money there
SCOTTY
01 August 2020
Comment from uk.trustpilot.com
CROOKS CROOKS WORSE ONLINE SPORTS AROUND THESE ARE CROOKS BANNED FROM PLAYING AFTER A BIG WIN YOU BUNCH OF TOSSERS LIVE HELP ARE RUDE AND RACIST ALSO
Giorgio Romano
01 August 2020
Comment from uk.trustpilot.com
Betting is betting but the snooker match today the camera man has severe annoying issue with breathing, makes a repulsive sound. This is that loud it causes distraction on watching.
shaun carney
01 August 2020
Comment from uk.trustpilot.com
Very unfair playing black jack . 26 hands dealer had 21 , out of a total of 40 hands no way it's not fixed ..deleted app never again RIP off
Mike Hicks
31 July 2020
Comment from uk.trustpilot.com
avoid at all costs. The customer services here is terrible and you most definitely will not be a priority in any way.
M Joyce
31 July 2020
Comment from uk.trustpilot.com
Avoid using the site! Worst company for customer service, you get ignored and the staff purposely are unhelpful. Restricted my account after giving feedback on a game. Poor customer service and the games are fixed. Customers do not matter to them and have no managers who understand the mea6of customer service, said they called me to sort out issues they never did and when I called the call lasted 25 minutes with useless woman putting me on hold for most the call not resolving anything. Would give them no stars if I could.
David W
31 July 2020
Comment from uk.trustpilot.com
Absolutely brutal business to deal with. My account was fraudulently used and I was taken for Thousands of dollars during the Covid Crisis. Bet365 refuses to even discuss with me the details surrounding the fraudulent activity. So disheartening to deal with a company that couldn’t care less about their customers. Zero compassion for me as my account was hacked. Please do yourself a favour and look to one of the other Gambling businesses to deal with as this company treats you like less than account number. Terrible to think there’s businesses like this out there.
Josh Harris
31 July 2020
Comment from uk.trustpilot.com
Worst gambling site ever. All it wants to do is take your money. Stay away no enjoyment whatsoever.
Joe
31 July 2020
Comment from uk.trustpilot.com
Almost impossible to believe the online games are honest. On blackjack have witnessed dealer hit blackjack SIX times consecutively and got 20+ hands hitting on 15+ but not going bust one. Whereas hitting on 12 as the player has (I'd estimate) a 90% chance of hitting 10.
Paul gellatly
30 July 2020
Comment from uk.trustpilot.com
Avoid!! Online games in particular card games are as fixed as hell! On slight chance you win few hands and show tiny profit the next time they will take 5 fold back it’s appalling knowing your sitting with 20 and guaranteed to lose! Shameful
GREAT DAY .. not
30 July 2020
Comment from uk.trustpilot.com
Restricted my account then stated they had called me , they didn’t , withheld My funds until they stated I had spoken to them! No supervisors available so couldn’t release these funds. Awful experience I suggest to go seek a company that puts the customer first !
Steve Millar
29 July 2020
Comment from uk.trustpilot.com
My personal data was used by a 3rd party to open an account,then I am the one who has all the issues trying to sort my account. Shocking service,they don’t protect your personal data.....be aware !!! Account now closed.
Paul gellatly
29 July 2020
Comment from uk.trustpilot.com
I play blackjack and it’s as crooked as hell! Every other first hand they turn blackjack and the amount I’ve got 21 and in response they turn blackjack is a joke! Yea it happens but not as many times as on this site! Be nice occasionally to think u have a chance but you don’t here your just giving money away with no chance of a return
jackpalance1
28 July 2020
Comment from uk.trustpilot.com
Great app probably the best out there I’ve had no problems was getting loyalty free bet per week until I self excluded on their games.That was the end of all free bets -still I use them occasionally but like the rest if your a winner they’ll soon put the brakes on u...
Paul gellatly
27 July 2020
Comment from uk.trustpilot.com
As crooked as your ever get online casino games, blackjack as fixed as hell, avoid like the plague!
Swimmer
27 July 2020
Comment from uk.trustpilot.com
Avoid At All Cost! Having several large “multi’s” alive - closed my account requesting personal intimate financial status! Unbelievable. Given I am a self funded retiree...not interested in parting with intimate personal financial data to a betting agent, Will be spreading the negative word globally & they will get unparalleled media coverage if they DO NOT PAYOUT on my open alive bets!
S.K.
27 July 2020
Comment from uk.trustpilot.com
Fine until you're a winning customer. Typical bookie.
Niketa Basson
26 July 2020
Comment from uk.trustpilot.com
AVOID BET365 AT YOUR PERIL. THEY ARE SO QUICK TO TAKE THEIR CUSTOMERS MONIES,BUT DON'T PAY OUT UNTIL OVER AN HOUR OR UNTIL YOU COMPLAIN.NO CUSTOMER FRIENDLY SERVICE. CHAT SERVICE IS JUST LIKE TALKING TO A ROBOT,VERY REPETITIVE.AVOID THIS BET365.THERE ARE SO MANY MORE CUSTOMER FRIENDLY ONLINE BOOKMAKERS.AVOID BET365 !!!
Paul gellatly
26 July 2020
Comment from uk.trustpilot.com
Avoid online casino like plague it’s as crooked as your ever see! No matter what you get the best you hope is a drawn hand in blackjack, I’m surprised it hasn’t been looked into as leaves very bitter taste knowing your being mugged
steven
25 July 2020
Comment from uk.trustpilot.com
I am no longer A bet365 customer. I have lost trust in 365. 365 have done nothing to help me. bets are incorrect. Isnt that fraud? it is very misleading and manipulative of your company.
Alex Ivanov
25 July 2020
Comment from uk.trustpilot.com
Honestly I don't really know why the rating of bet365 is so bad here. The site is very solid, the customer support is great too, and their mobile app is probably the best one I've seen so far.
aar-brushed Painting and Decorating
25 July 2020
Comment from uk.trustpilot.com
Please do not play these games they are a rip off...I wouldn’t even give 1 star absolute robbers worse than people that do fraud! I’ve been playing on here for 2 years got myself in debt and how they say fair play yeah right I’ve got videos of play from you sites and they will now be posted to avoid people playing and making you billionaires while us have to suffer your fraud! It would never ever happen in real life your computer just likes to give the dealer 10’s, aces and 21! Avoid it like the plague please you will never ever win big ever
Mel
23 July 2020
Comment from uk.trustpilot.com
Bonus rounds take thousands of spins something seriously fishy on this site defo low RTP btg games bonanza and wwtmba no bonus in over 25 deposits Gamstop for me
Mr. Fantastic
23 July 2020
Comment from uk.trustpilot.com
if i could i wouldnt even give this peace of crap of a site even a half star this website and the customer service agents working with it are the worst ever imagine somoene waiting for account activation for more than 2 months and providing all kind of statements and in the end they desapoint you i dont recommand this website due to the poor cooperation of the staff and the hard and long account verifecation even though you provide the right papers
TrustyPunter99
23 July 2020
Comment from uk.trustpilot.com
365 is pretty decent overall. Good odds, decent limits (if ur not a winning bettor) and wide coverage. However their practices can be quite scummy from time to time, talking about voiding, fixing odds and pain in the ass customer liveservice. Deposits / withdrawals are fine and verification as well - Decent.
Karl Dean
23 July 2020
Comment from uk.trustpilot.com
Scum, if your company provides anything to these scumbags make sure you put them last. Nobody will care.


Shabina Kassim
13 August 2020
Comment from uk.trustpilot.com
Close my account for no reason. I did win a few times and they sent me emails saying my account closed and can't reopen.. Avoid this stupid casino.
Close my account for no reason. I did win a few times and they sent me emails saying my account closed and can't reopen.. Avoid this stupid casino.