Bet365 PLAYER REVIEWS(3526)
apna pnadey ji
04 September 2022
Comment from uk.trustpilot.com
Fraud Fraud Fraud
Robert
04 September 2022
Comment from uk.trustpilot.com
Once in football, once snooker, they accepted bets, then adjusted the odds on payout. These were NOT obvious errors, but I couldn't be bothered with IBAS. They then just suspended my account because I'm not sending through bank statements, bizarrely whilst I had a season bet on, which was settled (fine) months afterwards. I HAVE NEVER HAD ODDS CHANGED AFTER BET ACCEPTED WITH ANY OTHER BOOKMAKER BUT BET365.
Katie
03 September 2022
Comment from uk.trustpilot.com
Partner has an account. Cashed out when the odds they gave meant he won 20 quid. Email later to say that their odds were wrong and have taken back the 20 quid and replaced it with 87p. Given all the profits they make and given it was their mistake, they should have allowed/honored the cash out at that amount. I'm sure if he made a mistake, they wouldn't allow him to pull back the cash. Account now in the process of being closed down.... Very poor customer service IMO. They seem to forget, they're not the only online betting site! You have been warned!
KataTonNik
03 September 2022
Comment from uk.trustpilot.com
The good things: Nice site layout, competitive odds, many markets, allows you to combine different sports.The bad things : Cant combine politics with sports, on live matches the team colours are most of the time mixed up and / or wrong, the bonus are not as often and / or as generous as they used to be, firefox keeps login you off the account after a few minutes, not easy to find the help/chat and when u do find it its a que of over 15 minutes every time that puts you off, does NOT do less than 10 pence unit stake bets (when u bet on multiples it adds up to alot).
Lee
02 September 2022
Comment from uk.trustpilot.com
Absolute scam of a company, paid out a bet last night when vardy was clearly shown the yellow card and not Maddison, been confirmed vardy was shown the yellow but they claim opts stats was showing Maddison was booked. All other bookies understand vardy was the one that was booked and paid out all claims as a gesture of a good will one of them being over 5k, bet 365 offering nothing this company really needs to be boycotted there just scam artists, I have reported them to the ombudsman and make sure they get looked in to, also contacts the uk gambling authority and they are already looking in to bet 365 so fingers crossed they get closed down its what they deserve
Kieran Hallinan
01 September 2022
Comment from uk.trustpilot.com
I made an account and they deleted it after only 6 hours. I only placed 1 bet of 5 pound. They then gave me no reason and said I was never to get my account back or make a new one.
Bradley Smith
01 September 2022
Comment from uk.trustpilot.com
If I could vote lower I would! Restricted a brand new account, stopped me cashing out and changed the odds after I placed my bets. Literally the absolute worst bookies going.
Tristan Lord
01 September 2022
Comment from uk.trustpilot.com
Only gave 1 star because 0 wasn't available. Please show me where the dealer in BJ gets 7 Bj's in a row.The odds are way out. Stay very far away. They will rob you of every penny.
Branka Pogacar
31 August 2022
Comment from uk.trustpilot.com
Do not use these guys for anything more except checking what is the result of the game that you are following. DO not gamble!
Eileen Leighton
31 August 2022
Comment from uk.trustpilot.com
Do not waste your time playing slots here. They are by far the worse on the UK market. 2000 since Friday. Not one bonus over 100x. In fact rarely any over 50x. Absolutely rigged to high heaven. Disgusting company.
Sue Ro
30 August 2022
Comment from uk.trustpilot.com
Not a very good website. Can't check races, it's jumpy. If you have a bonus bet, and the horse wins, you get nothing. I actually hate the site.
Aden Shilling
30 August 2022
Comment from uk.trustpilot.com
Awful. Wouldn't recommend this site
Temmy O'brien
29 August 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could. Bet365 is a shadow of it's reputation really.I literally uploaded three government-issued ID document for verification but keeps getting rejected. Mailed customer support to inform them I had troubles depositing money into my account but no response, only to get an email that my account has been closed "due to the nature of my business"!!!! Like really?
phil
28 August 2022
Comment from uk.trustpilot.com
Good website layout! OK so going of Darrens review a bit further down on here i guess theyre saving money for potential GCommision fines by not letting me win anything ATM hehe. Anyway please in the meantime get upto date with uk live slot streamers and new games that are available that i wish to play. Also the generic random audited games and rtp payout per player but there is more sides to the dice which should be announced to the public such as the described wallet of available funds to disperse at any particular time which allow good wins or poor. Play smart folks God Bless
Mark Brooksbank
28 August 2022
Comment from uk.trustpilot.com
I registered with the 50 pounds free bets offer only to find that my acclunt head been frozen after the first bet was settled. Is this a scam, how can this be legal for bet365 to ack in such a manner?
Michael McNiffe
28 August 2022
Comment from uk.trustpilot.com
An old friend had a win ,they are refusing to pay him out and have closed his account. I've known Nick for 34 years,avoid this company like the plague unless you want to take it up the jacksie.
Kb
28 August 2022
Comment from uk.trustpilot.com
Good website but pretty bad company. They want to get all ur banking info when u want to get paid. I dont feel its safe to give all the info to another individual over the phone. U dont know who it is. They recently launched ontario website but wont let me transfer my account or funds from the original website to the canada website.
Johny Chen
27 August 2022
Comment from uk.trustpilot.com
customer service is non existent
DARREN BARNES
27 August 2022
Comment from uk.trustpilot.com
CURRENTLY UNDER INVESTIGATION BY THE U.K. GAMBLING COMMISSION FOR ILLEGAL PRACTICES.
claire brennan
27 August 2022
Comment from uk.trustpilot.com
Absolutely shocking. Opened an account and they closed it for no reason. I have money in there that I cannot withdraw. AVOID THIS COMPANY
Rik Mayall =MESSIAH
26 August 2022
Comment from uk.trustpilot.com
I have tried all the other major bookmakers and I have to say Bet 365 is consistently the best there is ?
Matt
24 August 2022
Comment from uk.trustpilot.com
Terrible service, I have a winning bet and I am still waiting for it to be settled. It has now been 6 days.I have contacted them 4 times now and being ignored.They say they can't verify the result, absolute farce of a company, would not recommend
Stephan
24 August 2022
Comment from uk.trustpilot.com
I personally do not recommend it , app keeps lagging even more after their update , there are limited options of betting in comparison to other providers !
Jo Terry
24 August 2022
Comment from uk.trustpilot.com
Bet365 don't deserve any custom they ask to many personal questions even rang me asking for my bank account details and saying the call would last about 40 minutes which is totally disgraceful and I will b taking the matter further no site should even ring or myther for such details
Lee Overton
23 August 2022
Comment from uk.trustpilot.com
Logged in to place my free bet on the Liverpool match, the free bet had disappeared. Contacted Bet365 to be told due to responsible gambling measures my account had measures introduced, meaning I no longer receive offers or promotions. Can't tell me how long for, surely if they think I am gambling irresponsibly my account should be closed. I won't be using the site again until I receive an explanation as to why this happened or the measures are lifted.
Eddie T J Naylor
23 August 2022
Comment from uk.trustpilot.com
Robbing pepole left right and center you suck fact.
Justin Stedmans
21 August 2022
Comment from uk.trustpilot.com
Absolute filth. I booked out of AJ 10th round, 1 minute left, app said not available.. and closed.. then next round i went to book out, no problem..
Krish Chatterjee
20 August 2022
Comment from uk.trustpilot.com
After seeing the negative remarks appx 87% not willing to register at this site. Mainly I was trying to bet on horse racing, but the negative remarks stopped me to enroll at Bet 365.If the management do not wish to respond towards their present customers honestly then I think no time left for Bet365 to shut down...
Bernard
18 August 2022
Comment from uk.trustpilot.com
Actively ripping off customers. Avoid like the plague. If you lose your betting ability is extended, if you win your restricted. Only allowed to play here if you lose, not a fair game at all.
Colin Jackson
17 August 2022
Comment from uk.trustpilot.com
Theyre not called bet 3.65 for nothingDear forbid the boss loses a few quid out of her tens of millions...however will she cope?
BRENDA
17 August 2022
Comment from uk.trustpilot.com
TERRIBLE SERVICE IN NJ BET 365 HORRIBLE THEY TREATED ME BAD LEXA MANAGER OR SUPERVISOR SAID SHE WILL NOT TAKE MY CALL KENDALL THE CUSTEMOR SERVICE ALSO WAS NOT HELPFUL VERY UNPROFESSIONAL I HAD TO CLOSE MY ACCOUNT IM NOT DEALING WITH RUDE PEOPLE I WILL PLAY ELSEWHERE I DO NOT RECOMEND THIS CASINO AT ALL TERRIBLE
Anon
17 August 2022
Comment from uk.trustpilot.com
Fast payouts, occasional bonuses. Great odds. No complaints. Legitimate bookie.
customer
16 August 2022
Comment from uk.trustpilot.com
Bet365 is the worse of the worse. ;(Shame on you Bet365 for not paying out your clients winning bets.As soon as you start winning they start suspending winning bets even leaving your account in a minus Negative. Dodgy call centre that never answers.Beware serial scammers operating here !!!!
Dave
16 August 2022
Comment from uk.trustpilot.com
I have had experience of a few dodgy betting sites, but I have had no problems with bet365. In fact, I would say its probably the most easy to navigate website & offers the odd 5 bet for free.
Alan Fennell
14 August 2022
Comment from uk.trustpilot.com
I have had an account with Bet365 for a few years now and NEVER had any problems with payout placing bets, prices etc. On the contrary, I made a couple of errors myself and Bet365 sorted it out without any fuss whatever..So from personal experience I can't understand the negative reviews I have read..My experience has been excellent..
Paul
14 August 2022
Comment from uk.trustpilot.com
Scammers a put a bet on a horse it got withdrawn weeks before race due to dirty scope they will not pay me money a put on says settled lost im seeking legal.action scammers like all betting sites quick enough taking wont pay out
Pybus
13 August 2022
Comment from uk.trustpilot.com
Thought I'd give them a try. Can't get my head round how they're so big. App is awful. Payouts are slow. Results are woefully laggy to settle. And they're just basics/essentials for any betting platform. Can't see what the appeal is at all
paula strong
13 August 2022
Comment from uk.trustpilot.com
left bet365 for a while to stop gambling. Tried to renew but said i was banned for life. Never won much at all made a loss if anything over 15 years. They are rude unhelpful and should not be allowed to operate. Look at the feedback on here no replies at all. Really do not care about customers .do not gamble with them.
Mark
13 August 2022
Comment from uk.trustpilot.com
Tory funding scammers avoid
S Moorhouse
13 August 2022
Comment from uk.trustpilot.com
Updated app is awful! Only shows you home teams! Like you're supposed to know all ties ????
DARREN BARNES
12 August 2022
Comment from uk.trustpilot.com
These thieves are currently under investigation by the U.K. gambling commission. AVOID AVOID. Thief monster profits are generated by dishonest and greedy tactics.
raviteja tiyya
11 August 2022
Comment from uk.trustpilot.com
If you win they will restrict your account
p strong
11 August 2022
Comment from uk.trustpilot.com
was with bet365 for many years. Took a break so closed down account as money was tight. Went to open again today and was told i was permanently excluded. I cannot believe a company that big can do this to people. Absolutely shocking please avoid this company as they are not fit for purpose. They need investigating.
Andrew Fry
11 August 2022
Comment from uk.trustpilot.com
Been an account holder for years and suddenly can't watch a race I've had a bet on. Pathetic
Mohammadreza Ghafari
11 August 2022
Comment from uk.trustpilot.com
What the f***??? I just won a hand in poker but the pot went ti another person by mistake ???????????? Damn this scam site
Crash.UK
10 August 2022
Comment from uk.trustpilot.com
Bet of a football full time result. The team won but as I bet full time and not result, meaning after extra time, they wouldn't pay out.Complained, but with no response i closed account. Will take my business elsewhere.
boywunder
09 August 2022
Comment from uk.trustpilot.com
Terrible site, would not recommend. Decided to permanently ban me after one week of tennis betting. I had significant funds still in the account and they're saying the can't withdraw it to my credit card, when every other sports book I've used can do this. They are a bunch of scam artists. They do have good live betting so its unfortunate that they have horrific customer service and internal policies.
Ben
09 August 2022
Comment from uk.trustpilot.com
Dont use Bet 365 App!!I used Bet 365 and would trade large amounts of money between 1-500 each individual bet. I had won a bet which left my account with 486.10. Upon selecting a new bet I had been promoted with a value of 486.10 already set up to place bet. I had selected the value on the app with the intention to change it to 150. Before I could change the value the bet had placed and had unfortunately lost within 1-2 minutes not allowing me the time to retract my bet. If I had retracted and cashed out then I would have immediately lost around 100. This glitch in the app had happened a few times previous log but for much smaller sums of money so was less important to me. I informed Bet 365 who told me that they would not even look into this case as all bets are taken and they take no responsibility for any issues that may have resulted from this.
Ian
08 August 2022
Comment from uk.trustpilot.com
Like others, I opened an account and deposited 10 with the promise of 50 in free bets once I'd wagered the tenner. I've bet 9 on football so far with 7 of this resulting in small wins. Just seen the same email others have received in my Inbox: 'Due to the nature of your business, a decision has been made to close your account with immediate effect.' One of my bets was put on after the email was sent, so the account clearly isn't closed in terms of bets being made, just in terms of free bet offers being honoured. All I can think is that they aim to entice people in with an offer they have no intention of honouring and then hope that those same people stay on betting with them despite being scammed. What a great business model for generating new punters! Pathetic!


Frank
05 September 2022
Comment from uk.trustpilot.com
I was not able to make a deposit as they had banned me upon sign up. As far as I'm concerned, they only wanted my data and shall proceed to make money off me while I am unable to use the site.
I was not able to make a deposit as they had banned me upon sign up. As far as I’m concerned, they only wanted my data and shall proceed to make money off me while I am unable to use the site.