Bet365 PLAYER REVIEWS(3486)
WILLIAM ANNETT
07 September 2025
Comment from uk.trustpilot.com
Bet 365 knew a football match was postponed earlier today, but continued to show it as a live game, right up until kick off time. They knew that most punters would not know of the postponement, allowing them to void all bets containing the said match. Straightforward criminality, and no recourse for punters.
terence mullen
07 September 2025
Comment from uk.trustpilot.com
i can remember the day when they were the best bookie, end of. now they're the worst. pure greed. gonna empty my account and walk away. theyve taken maybe .30p in the pound for 2 outsiders withdrawn. why dont they just pull me pants down and smack my arse. had enough. im off
Ryan Waddington
06 September 2025
Comment from uk.trustpilot.com
Good for sports betting! But if you're into slots, don't bother! Β£50 spun on Big Bass Bonanza Megaways, 1 scatter bonus and Β£2.40 return from it, went to carry on playing then the slot just crashed...thats not 'fair and open' to me! Is it any wonder the boss lady pays herself an 8 figure bonus every year?!
Mike Smith
06 September 2025
Comment from uk.trustpilot.com
I have been with Bet365 for over 15 years and never had any real problems. Now when I try to login I get a message saying 'SORRY YOU HAVE BEEN BLOCKED!' No explanation, no reason, no idea why and no way of contacting them. Shame because they were my go to bookmakers but obviously no more.
Sally
06 September 2025
Comment from uk.trustpilot.com
I went to join sports betting and an error message came up. I called and they said I broke terms and conditions, but I literally hadn't even joined. They said I would never be able to join them. What a joke!
mike
06 September 2025
Comment from uk.trustpilot.com
terrible company - you're not allowed to win or theres a problem then they restrict account
Wolfie Aka
06 September 2025
Comment from uk.trustpilot.com
Everything they say is an absolute lie.Cashout option - absolutely fake, 99% of the time they will suspend matches for 80+ min ir delete the markets.Casino is fake and all wins are predetermined.Once complaints has been raised - account blocked, statements not issued for over 3 months now.
Edward Naylor
06 September 2025
Comment from uk.trustpilot.com
played again twice today and just like every other day of this year it is just dead no decent wins taking everything it is just a money pit now id advise you to still bet here on sports but when it comes to slots give it a wide birth the greed is too much.
Mark Treglown
05 September 2025
Comment from uk.trustpilot.com
I hadn't logged in to use my account for a long while and l found l was blocked when eventually trying to do so.l contacted them by email saying the issue l had and they said that my account was permanently blocked and l wasn't welcome to use their services. I have no idea why l should get such a telling off l hadn't done anything wrong. So blow them it's their loss.
Stephen Hobern
04 September 2025
Comment from uk.trustpilot.com
Absolutely terrible betting company. Used Bet365 as my Goto betting site. After many years of using, they have restricted my account claiming that Iβm a professional gambler. I spend no more than about Β£10-20 a week on odd bets including some offers. Hardly a professional. They have have said I can no longer take part in any offers and have taking away the Cash Out option. As well as limiting how much I can spend on regular bets. Honestly never come across such a shambolic company!
Stephen
04 September 2025
Comment from uk.trustpilot.com
Bet365 used to lead the way with best price night before, 4/1 winner on TV free bets to same stake, free bets monthly now all you get is poxy boosts and free spins to try and steer you towards their guaranteed profit % on slots/casino, here's a comparison with William hill. BEST ODDS 8.AM 365/HILLS. 2 GOAL UP PAYOUT 365/HILLS. DAILY BOOSTS 365/HILLS. Β£15 WEEKLY FREE BETS HILLS. NO FREE BETS JUST FREE SPINS 365
Colin Barr
03 September 2025
Comment from uk.trustpilot.com
Do not use this site ever they are one of the worst sites I have ever used. I used the gambling tools to set a limit and after restricting my account they made me feel like I had a gambling problem which I most certainly do not have. I tried to explain I put a Β£10 limit per day on this as it seemed responsible to do but they proceeded to tell me that it looked like I put these limits on to stop me spending money I didnβt not have which it absolutely shocking. After spending 50 minutes speaking to someone who practically asked my life story I decided to just hang up. Waste of time and I will never use this site again. I also know people who have won on this site and not been paid out then their account closed which to me is very suspicious.
Caroline Thomas
03 September 2025
Comment from uk.trustpilot.com
Restrict your chances of winning anything, only ever won small amounts,nothing big. I know you win some you lose some, but for past few days I've played and now 1 of the 3 games I've played have give me 1 trigger win. Played candy combo, give me gold and the new clucky chicken game and all they've done is take take take. I'm done playing on this site now. Clearly no matter what I play there's a restriction on. Stay well clear of this site.
Yannick Jacques
03 September 2025
Comment from uk.trustpilot.com
I should have read the reviews before joining bet365 lol. Just like everybody else. They took my money and excluded/restricted my account. It is literally legalized thieving. But hey.. 'this baseball game is brought to you by bet365'! What's next? School shooters and pedophiles sponsorships?
Dianne
03 September 2025
Comment from uk.trustpilot.com
firstly thank you for the small wins. but absolutely shocking Β£100 and not 1 bonus - if you dont want them to come out dont put them in the game. i dont look for jackpots although they drop in rarely do you get the lightning to collect them. on the whole a good site with wide variety of games but hard to build let alone withdraw. few days break hopefully better when i return. i would recommend this site as the variety of games is good and the game graphics are good.
Peter
03 September 2025
Comment from uk.trustpilot.com
I've Been with 365 for 10+ years have spent Tens of thousands but I'm raging over Β£2 . On Sunday 31/8 I placed Β£5 on Liverpool v Arsenal it said place Β£5 opt in ( which I screen shotted) because this has happened before & they said I'd forgot to opt in. You get 20x 10p spins . Zilch as usual folks. 2nd time they have broken the trades description act. I've been on that useless chat rubbish. Just keeps going back π when you're getting somewhere, hopeless. This is his they treat loyal customers over a paltry Β£2 I'm done π I would recommend William Hill who honour their offers & not lie to you about you'd made a mistake. Appalled by this company. Beware people they don't have one scrap of honouring their offers . Thank you .
customer
02 September 2025
Comment from uk.trustpilot.com
Absolutely terrible site, deposited numerous times over the past 6 months and probably had 2 bonuses in total on 30p-60p stake only to be paid next to nothing, usually nothing over Β£10 it's absolutely ridiculous. Account deleted.
Demir
02 September 2025
Comment from uk.trustpilot.com
Account been locked when trying to contact them via live chat they end the chat
David
02 September 2025
Comment from uk.trustpilot.com
I made an account added 10$ First time ever doing any of these betting apps. And they suspended my account for no reason and stole my 10$.
Bob
01 September 2025
Comment from uk.trustpilot.com
Scammers !!!!!!
dg dg
01 September 2025
Comment from uk.trustpilot.com
A company that operates illegally in every aspect, extorting information. The chat is unhelpful, the people are malicious, and there's been no response for days. If you start winning at sports betting, they'll close your account after a few bets. The lack of transparency in their operations, and the fact that they have a license, demonstrates how corrupt the body that issues them is.
Dee Everett
01 September 2025
Comment from uk.trustpilot.com
Back after a.months break. Built.up.to Β£100 on gold blitz ultimate then took it all back with a Β£2.40 win. No bonuses whatsoever. Never look at jackpots they are there for decoration. Normally a.good site.with good variety.of games but just greedy now. Shame i like this site.but hard.to get a decent win.
Rauf Gusejnov
31 August 2025
Comment from uk.trustpilot.com
If you win a few times they will restrict your account on whatever they can. Very very disappointed.
Tony Fannin
31 August 2025
Comment from uk.trustpilot.com
Joined yesterday, put in my debit information and placed bet. I lost,but played the bonus bets and won a hundred dollars. Now they won't pay me my money. Said they can't put it back on debit card. Won't take my banking information to draw out my money. Finally gave up. Keep the damn money, not worth the time. Stay away from bet365,they don't explain all the rules.
Andy
31 August 2025
Comment from uk.trustpilot.com
Awful place to play casino.... You can honestly tell it's massively rigged big bass you play each spin and it's very laggy and counter spins of a scatter would say to people say your money and don't bother Β£50 pound and not one scatter if it wasn't so rigged and didn't counter spin then I would of easily had 4/5 scatters worst betting app and company
John
31 August 2025
Comment from uk.trustpilot.com
Had a bet on horse night before at 3/1 . Horse won at 7/2 no rule four . But bet 365 settled my bet at 3/1 less 10 p rule 4 . Robbers
mick
30 August 2025
Comment from uk.trustpilot.com
Bunch of women that work from home and do nothing to help you when you go to live support.
Edward Naylor
29 August 2025
Comment from uk.trustpilot.com
They take every single deposit the slots just keep rolling and not stopping on a gig1 connection so you have to refresh the slot something is not right with bet365 all year it has been the same disgusting.
Brad
29 August 2025
Comment from uk.trustpilot.com
Nonces decide to take your money as an when they please whether youβve staked it or not Robbing bastards probably funding the boatsBig up bet fair
Jose Carlos Lopez Benito
29 August 2025
Comment from uk.trustpilot.com
Writing something bad about bet365 is like saying nothing at all. The company scams in every possible way. They extort information, use spy software, and manipulate verifications. I sent 2 documents, but they demanded 3. There is no respect for the customer, but what can you expect when they have a rating of 1.2 out of 5 stars, which speaks for itself. From the biggest bookmaker in Europe, the company has become a typical scam site that has a license only because those who granted it are no better.
Michael McNiffe
29 August 2025
Comment from uk.trustpilot.com
Yet another firm that treat it's customers like faeces and vaginas,waited weeks for a phone call from customers services and gave up. Avoid like the plague unless you're a masochist. Their US branch sponsor the Cleveland Guardians,having followed the team for over 50 years I have warned my friends there to avoid this firm.
Graham
29 August 2025
Comment from uk.trustpilot.com
Bet365 has the best user interface of any betting site/app I've used. Even when I've hit my limit, I still use it to keep updated on scores and stats.However, after years of using their service with a very low and sensible monthly limit on my account, I get an email from them saying that my account has been closed following a management review. No warning or proper explanation - account closed and will "never be reopened."I completely understand that the bookie normally always wins, however it feels like they have accepted my business (money) and have now robbed me of any chance to win some of it back. To refuse to give any proper explanation is particularly infuriating.Their customer service is the worst of any company, gambling or otherwise, that I've ever come across. That's not me being bitter, that's the condescending tone of their emails and complete lack of rewards on your account which pales in comparison with just about any other competitor out there.Avoid using them. You will regret it.
Moulou
29 August 2025
Comment from uk.trustpilot.com
Over a month ago, I provided my income details as requested. Since then, I have contacted customer service exactly 8 times regarding my account. One time I was told I needed to create a new account, but that didnβt work because the website says I already have one. Another time I was told to wait for the appropriate department to contact me.All this time, I have been unable to log in and therefore have not been able to check what I won on my sports bets. It now seems like the site is trying to avoid paying out my winnings. I find this platform extremely unreliable and I will be reporting it to the Dutch Gambling Authority, because something is clearly not right here.
marko stojisavljevic
28 August 2025
Comment from uk.trustpilot.com
I had a very bad experience with Bet365. I reported an error to their support agent, and since I donβt know much about technology, my son helped me take a screenshot and sent it to their support email. Just a few minutes later, my account was restricted only because the email came from my sonβs address.The agent started questioning me, asking for personal details and even a phone call in English. I explained that I donβt speak English well and asked for another solution, but they refused. Since then, my account has stayed restricted and I havenβt received the profits I earned.This feels unfair and unprofessional. Instead of helping with their own system error, they punished me as a customer. Very disappointed with Bet365.I though its very legit site but i saw many many errors and scams, cashouts are ridicilous, SCAM SCAM SCAM
Welshlad
28 August 2025
Comment from uk.trustpilot.com
All it do is eat your money with no profit and nothing to keepPlaying shambles utter shambles
David Hodgon
27 August 2025
Comment from uk.trustpilot.com
Once again they cancel cancel cashout after 85 mins had Brugge to beat rangers 7-0 go to cashout as it was 6-0 at time but suspend betting whatβs your excuse this time ps they are also ripping customers off offering ridiculous 6-1 on more thunder ascot 18th of oct William hill 10-1 is it just my account because I hammered them 40-1 American affair royal ascot 20-1 William hill 16-1 365 for same race if ground good or better American affair a cert πfff bet 365
marcus matthewsx
27 August 2025
Comment from uk.trustpilot.com
Don't waste your money. Not once have i received a bonus paying out more then 3 to 4 quid after putting in 100s most spins if pay anything with only pay 0.01 to 0.05% of the spin. Pointless, scam. Reported as well also customer service are rude and do not help. They will also laugh down the phone at you. If want a trusted platform I recommend using bally casino
steven george
27 August 2025
Comment from uk.trustpilot.com
couple of winning bets and immediatly restricted.apparently the owner is a billionaire.that tells you everything you need to know about the company.if your a born loser ,they will throw you all the offers and incentives under the sun.if you beat there markets on there ,they will offer you a 65p max bet restriction
Kelly Appleby
27 August 2025
Comment from uk.trustpilot.com
Wish I read the reviews before I played. Absolute shocking excuse of a website. So many better ones out there. Don't waste your money!
Danny O'Grady
26 August 2025
Comment from uk.trustpilot.com
They decide to ban my account when I had bets on had good cash outs but couldn't cash out cause they banned me for no reason been with for years stay well clear scam don't pay out when win big they ban you scam site
David Hegarty
26 August 2025
Comment from uk.trustpilot.com
Lynn Oβ Reely is a joke of a game as are most of the games on bet365. 20 free spins no win at all. Obviously designed to be shit. Shit company, donβt waste your time using this website/app.
Lonnie Lussier
26 August 2025
Comment from uk.trustpilot.com
At the beginning fish you in by letting you win multiple times. But then you notice the glitches they have in the live play , if some one paying attention you will notice , Iβve seen them take cards back real fast when itβs high paying hand. Or use it as a second card when itβs clearly a first. I have not ask to be bared nor self exclusion. But somehow.I cannot write anything to anybody to complainI do not get bonuses theyβve taken them away. They wonβt give me they say I spend too much money there. Iβve never heard of that before. I deserve those bonusesHighly recommend going to some other company site or better off not going at alll All they want is to rip you off in a way the call legal. But it isnβt. Because itβs itβs rigged.Example you go to the spinning wheel wash the guy spin the wheel you figure you want to spin it hard or even you know an average no they spent it just perfect slow wherever they wanted to hit super slow for one too. They let only very few fast spins go cause they canβt tell where itβs gonna land but if thereβs a lot of bets on the board, they will always spin the wheel slow and that should be illegal because theyβre controlling the game and theyβre not playing by gaming playing regulations should have like a minimum two spins route, but these people have actually spun that wheel hundred thousand times to know where itβs gonna land. They trickle it around till it hits the one spot on the wheel and then they spend is that fair. I donβt think so.
Thomas Grimes
26 August 2025
Comment from uk.trustpilot.com
Let's be honest .. If you really think you will beat the bookies . You are delusional.. When you have VAR .. crooked referees.. football players trying to get a yellow card or sent off. Footballers betting against their own team ...Crooked jockeys and trainers..One example .. 4 year old maiden hurdler . Ran 2 NH flat and 4 hurdle races ..beaten a total of 268 lengths.. turns up in a handicap hurdle and wins by 4 lengths.. ..no stewards enquiry. That's how crooked it all is .. They are guaranteed to be "trying" at Cheltenham or the big prize meetings ..it's all about money
Jake R
26 August 2025
Comment from uk.trustpilot.com
Rejected an account for no reason - couldn't tell me why, couldnt escalate the bloke on the phone has a single digit IQ. Probably the worst service I've had from any service in my life.They couldn't tell me a single reason why either. Will take the business somewhere else. Absolute joke
John
24 August 2025
Comment from uk.trustpilot.com
im sorry when a feature on gates of olympus pays 0.98 you know its a shit betting site
Bob
24 August 2025
Comment from uk.trustpilot.com
HORRIBLE HORRIBLE HORRIBLE!!! DONT PLAY ON THIS DOG SITE
Mike Rakatoo
24 August 2025
Comment from uk.trustpilot.com
I have been a customer of Bet365 for many years. They give the impression that they take safer gambling very seriously. However based on my current experience this hypocritical. Bet365 strongly advised customers to use safer gambling tools and when you used it bet 365 discriminate against you when you return back. They will waive all yours promotions including free bets under the pretext of Players Protection. Well Bet 365 your action is not promoting safe gambling. On the contrary it deters customers from using the tools on the ground that they will discriminated and excluded from promotions. I took a self exclusion many years ago due to professional commitment. Since I returned back to bet 365 not only that I have been exempted/discriminated from promotions but also be subjected to frequent account suspensions and be referred back to their safer gambling team. Bet365 staffs appear not to understand the philosophy behind safe gambling tools. They treat all customers who have used the tool as having gambling problems and in the process discriminate against them. Clearly this does not seem right. In my experience Bet 365 uses safer gambling tools to inflict punishment on customers, who do not have a gamble problem, but who previously used the tool by stripping them of promotional benefits. Believe me Bet365 the way you use the safer gambling does not match the philosophy it was created for.
Evan Cozzone
23 August 2025
Comment from uk.trustpilot.com
I was born in America but recently moved to the UK. I tried creating an account and had troubles verifying my location. After 45min on live chat, it was finally resolved. Then I go to register an account and I can't put my US number so I use a friend's UK number. When I click register, "an error has occurred" popup shows. I click register again and it says "It looks like you may already have an account". I try logging in, doesn't work. I try resetting my password and get an error message. I wait for a live chat for 15min then finally get one. Once confirming my details and phone number, they say an account has been found. 2 minutes later they tell me they have decided to close my account with no chance to reopen due to the "nature of my business", no clue what that means. I try to ask for an explanation, but Morgan W decides they want to close the chat, completely unacceptable and unprofessional. Wasted 2 hours trying to make an account for them to do that. Wouldn't waste my time on this crappy betting app.
Lee βBukaβ Booker
22 August 2025
Comment from uk.trustpilot.com
These recist people do not payout as I'm done with them now. I will take it to ππππππ


Rob Rob
07 September 2025
Comment from uk.trustpilot.com
Where to start haha. I have won a couple super boots recently not a lot as my max bet was Β£10. So I tried placing a super boost on the last premier league fixtures and my max bet was Β£1 lololol. I live chat support and they came up with some aboslute trife about its all i can be offered at the momoent but my friend who is a gambling addict can place bets of Β£40. Im probably not even up on sports bets and im definelty down on the casino as of now sunday 7th september I thought id give them another try. Uploaded Β£50 to slots what I had won on Sky Vegas. 50p spins one bonus round when I was at Β£2.00 left won Β£1.25. Unbelievable please please everyone stay away honestly this platform will just take your money. Honestly the money is not a problem it was abit of fun for me but not everyone is in the same boat. This use to be my number 1 go to for all bets/slots. Take take take. Save your money and use a different platform.
Where to start haha. I have won a couple super boots recently not a lot as my max bet was Β£10. So I tried placing a super boost on the last premier league fixtures and my max bet was Β£1 lololol. I live chat support and they came up with some aboslute trife about its all i can be offered at the momoent but my friend who is a gambling addict can place bets of Β£40. Im probably not even up on sports bets and im definelty down on the casino as of now sunday 7th september I thought id give them another try. Uploaded Β£50 to slots what I had won on Sky Vegas. 50p spins one bonus round when I was at Β£2.00 left won Β£1.25. Unbelievable please please everyone stay away honestly this platform will just take your money. Honestly the money is not a problem it was abit of fun for me but not everyone is in the same boat. This use to be my number 1 go to for all bets/slots. Take take take. Save your money and use a different platform.