Bet365 PLAYER REVIEWS(3166)

Kalden lama
07 May 2025
Comment from uk.trustpilot.com
Cheaters showed my bet team suspsended and didnt let me cash ojt my money when the rest of my bet had won and in the end showed that i lost

Randy Powers
07 May 2025
Comment from uk.trustpilot.com
I open an account for $10, and made the minimum bet. I got the $150 in bonus bets. I placed a $45 of the bonus bet on Cavs to win the championship. When I tried to place a bet today, 3 days after I opened the account, they closed the account. It didn't tell me any reason on the app, It just kept coming up that the account was restricted which I had no idea what that meant so I called, and to my astonishment they closed the account. When I ask why, they told me that they don't have to give you a reason why. So they close my account for no reason and took my money.

Daljit Gill
06 May 2025
Comment from uk.trustpilot.com
It is a fake site the cheat alot.Every number is fixed on Roulette depending upon stake amount.Guys never play in bet365 you never gonna win.It happen so many times with me that they refused bet on certain number saying bet not accepted and that specific number win.So dont loose your money.Bet365 is fraud company

Ian Pailing
06 May 2025
Comment from uk.trustpilot.com
U give offer offers then take them away when hsve potential winning im disgusted with cashout feel manipulated u take cash out of when u full on know next event is a loss the cash out on barcelona 56 p when they was winning only one thing left wagered ten is disgraceful and cannot take back this review I'm down and not up u can't even offer a decent cash out u have taken offers of numerous times ive cashed when potentially I could have won my fault but seriously cash out is bananas in pajamas. Sort it otherwise I'm not going to bother anymore seriously is ridiculous offer cash out but don't give it get majority in to offer 56p when wagered a tenner woth your offers its not good at all I have no other gambling site to bet and kept with you only forget it. Yeah you would have given 10 bet credits but don't even want it tbh is astonishing behaviour with cash out two years been with you and haven't with anyone else. Fixated and is a joke gambling commission just want your money 💰 🤑 why payout is ridicule ive tried slots but not buying it tried football but it seems fixed tbh people everything all to make money out of you

Abdullahi yusuf
06 May 2025
Comment from uk.trustpilot.com
permanent ban from Bet365 without any prior notice or explanation.my account was terminated without reason.

Lee “Buka” Booker
05 May 2025
Comment from uk.trustpilot.com
And again another £30 and all ive won is 20p and no bonus people watch the videos on my page ive gor proof they don't pay out they are scamming people. I bet they delete this post because they know im right. If they do they will get whats coming

Daniel Pham
04 May 2025
Comment from uk.trustpilot.com
They always pay out on time! Amazing catelogue to bet from and customer service is on point.

John Howarth
04 May 2025
Comment from uk.trustpilot.com
After having an account with Bet 365 for several years, I was astounded when they suddenly advised that any bets on their Super Boosts were restricted to only £1.Also any access to free bets and Prize matches had been closed down.Their only explanation was this was a decision from the trading team and they could not advise me any further as to the reason.I raised a complaint and during a telephone call, I was offered £10 to my account providing I accepted the complaint was closed .If I wished to pursue my complaint further, the bribe of £10 would be withdrawn.This company should be ashamed of the way they treat a loyal customer.I have passed the information to Resolver for them to investigate. Meanwhile, I have withdrawn all my funds and will move to a more trustworthy company

Ellie M
04 May 2025
Comment from uk.trustpilot.com
Don't waste your time if you win they won't pay you out. Complete garbage

Samantha Jepson
03 May 2025
Comment from uk.trustpilot.com
Haha listen all u sad pathetic moaners if u cant afford to lose don't play what a waste u all are the bookies always wins

Mr Lobo
03 May 2025
Comment from uk.trustpilot.com
My account with Bet365 had been used for several years. I have been betting from my mobile using the Bet365 app. Suddenly I noticed that my balance was 0, when it should have been 60. I couldn't understand how my money had disappeared. On closer inspection and with patience, I found my money was in the Casino account. I couldn't transfer the funds into my Sports account. I logged into my account from my laptop and my money was in my Sports account with Casino at 0. This showed that the mobile app was being wrongly displayed. I got in touch with Bet365 and reported the issue. After several checks on my integrity, and various customer service conversations i was asked if the issue should be reported to Technical support. It seems obvious that the customer service staff do not realise that issues impacting business must be escalated without customer permission. The issue meant that I could not place bets from my mobile as my funds were always 0 (despite funds being in Casino). I do not use Casino and never deposited money into that account. I felt that Ber365 might have been forcing me to gamble in the Casino. I withdrew my money from Bet365 and uninstalled the mobile app. The customer service staff do not understand the business and do not realise the importance of technical escalation.

Jessica Terry
02 May 2025
Comment from uk.trustpilot.com
Don't bother, bet with paddypower or william hill. I signed up for a free credit for 30 pound if you bet 10 pound for new sign ups, I ended up winning the bet and they told me I shouldn't of recieved these credits and they didn't even pay me the money I was owed for the bet and restricted my account, actual scammers lol

Happy with experience
02 May 2025
Comment from uk.trustpilot.com
Run, run as fast as you can the thieves are here and they'll steal your hands. They take your money and bet it on other games and the good Ole U.S. government support their dirty deeds. :0(

Rich Johnston
02 May 2025
Comment from uk.trustpilot.com
Closed my account for no reason, just a decision by their mythical trading team. 4 years later, still won't consider reopening it. Utterly ridiculous.

takia kalam
01 May 2025
Comment from uk.trustpilot.com
They closed my account almost immediately after I opened it, when I asked them why they said it was due to a negative verification result which is BS as I provided all legit information and my verification was approved when I had originally applied. I’ve read other people having the same issue looks like it’s a common pattern…they close your account so you can’t use any of the credits and they get to keep your money. Be aware they are scammers… when you ask them to explain further they say they won’t and don’t have to give you any more information. Actual scammers lol

MR WALKER
01 May 2025
Comment from uk.trustpilot.com
Gives you free spins then when you try to play them it won't let you Went on complaints tab waste of time

Sillymartin
30 April 2025
Comment from uk.trustpilot.com
They took hundreds of pounds off my bank card by duplicating transactions multiple times. And when I tried to get the money back they refused and blamed me for it. Bunch of utter crooks. Stay away!

Wayne Botelho
30 April 2025
Comment from uk.trustpilot.com
If i could rate zero stars I would. Bet365 are not a responsible gambling operator and allowed me to make 22 transactions within a space of an hour with a net loss of £508. I reported this and it was under investigation the nature of my complaint. I received a call back from a supervisor on 30/04/25 who said they carried out an investigation and said they acted in line with social responsible gambling. I think they should be closed down as also the supervisor said my account has now been permanently closed. They are diabolical and the worst betting operator who don't give a damn about customers wellbeing. I will be taking this to the gambling commission to investigate fully.

Ronan O Connell
30 April 2025
Comment from uk.trustpilot.com
Terrible business practice.Restricted for no good reason.Avoid.

Karl E
29 April 2025
Comment from uk.trustpilot.com
Been using these since they started. They used to be great. But not anymore. had a few issues with bets with them the last year or so. Too complicated to go into here in detail, but basically if they can rob you, they will. The final straw was when I received an email from them telling me they had done a Credit Check on me and had put limits on my deposits thereafter. these 'limits' were way above my normal deposits so I cant understand why they would do this other than to play mind games with me. maybe because I don't chase my losses? they also pepper you with £5 free bets to keep you 'playing' while at the same time claim to be all for responsible gambling. they are Sneakmoids and will get no more business from me.

Lee “Buka” Booker
28 April 2025
Comment from uk.trustpilot.com
All i can say its a scam app ive been keeps screen shot videos of me getting bonuses in total over 2 months ive had 17 and every bonus ive only won less than a £1 over what ive stacked so it makes you play again because u haven't won anything and after the bonus it gives you nothing doesn't even show a scatter. Contact me and i will send the videos i have guys so it stops people playing this shocking app

August Miller
28 April 2025
Comment from uk.trustpilot.com
Great offers nice website and good odds

Daniel
28 April 2025
Comment from uk.trustpilot.com
Bet365 was super disappointing. They hit me with unfair bonus terms that made it almost impossible to cash out anything. Withdrawals were super slow too and took way longer than they said.

Kerry Hall
27 April 2025
Comment from uk.trustpilot.com
I bet eubank on a majority decision only to be told I've not won when this was the result. Don't use this company they are thieves . I'll be taking them to small claims court.

Alexander
27 April 2025
Comment from uk.trustpilot.com
Was originally a foolish 5* reviewer until I found out what they were really like. Offered a cash out and took it immediately and amount showed in my balance so you can imagine my surprise when they reversed the bet due to a change of outcome??My question then is as BACKERS can we reverse ALL CASH OUTS WE HAVE TAKING when the bet has then won? Despicable company and this is not isolated given trust pilot reviews.My advice to all punters is BOYCOTT BET365

K k
27 April 2025
Comment from uk.trustpilot.com
Its mad. First time I tried to do betting and won. Guess what.They put restriction on my account.Wow I cant believe how salty they can be.Never sign up for them if you are anxious person.

P H
27 April 2025
Comment from uk.trustpilot.com
I’m surprised by all the bad reviews, I’ve had very good luck on their app, had quite a few wins and withdrawal is easy. Though I only use the casino, not sports/horse racing so can only comment on the slot games

Ian Duerden
27 April 2025
Comment from uk.trustpilot.com
I couldn't agree more with most of the comments on here - what a shocking customer service this company provides - absolutely no care or empathy or sympathy whatsoever. If you ever have cause to request anything from them then you will get the full experience of being nothing more than a punter there to fill their coffers.I am surprised if the UK Gambling Commission does not view these web sites. If they do they should ask some serious questions about the complaints this company receives, their policies and procedures and how they are resolved - which mainly seems to be by "two fingers"

Eddy
26 April 2025
Comment from uk.trustpilot.com
Impossible to deal with or to navigate the site.You need a degree in ambiguity to even begin to understand how the thieving tactics are allowed to prosper. SHUT THE SITE DOWN AND PROSECUTE THE SCUM.

mark oliver
26 April 2025
Comment from uk.trustpilot.com
Used to be a quality site to play slots, now it just seems to take and very rarely give you something back. Takes forever to get a bonus feature and they never pay out. Disappointed with bet365 because you should be able to trust the big sites.

Lee “Buka” Booker
25 April 2025
Comment from uk.trustpilot.com
Wow joke of an app 2p win in £30 spent the score for these says it all don't use guys scum people and what is the.l point in your daily free game when u win spins you don't win not even 1p so whats the point in playing ive put £100s in and not got 1p out so to me its a scam and would like you to get bk to me and explain why! You might as well get rid of it free game just a waste of time

Sudhir Sudhir
25 April 2025
Comment from uk.trustpilot.com
I do not recommend this app for betting. It will suspend your account anytime. Horrible experience!!

Dhanraj Mekale
24 April 2025
Comment from uk.trustpilot.com
This is a fraud website. No one should trust it and waste their time and money. This company only works to rob people. I have experienced it.

Dale Lovell
23 April 2025
Comment from uk.trustpilot.com
Avoid this betting platform at all costs. There is no customer assistance or help and is entire driven by ripping off their customers. An error on their platform costs me my bet at which they were unwilling to rectify. Beware they will give you NO consideration what so ever

Mr Hession
23 April 2025
Comment from uk.trustpilot.com
Almost impossible to place a double bet .. navigating around this site ..nooooooo. Impossible.last bet I am going to place then closing my account.. Horrible.

Consumer
22 April 2025
Comment from uk.trustpilot.com
Without doubt the worst casino I’ve ever played. Never had a win over £30. Bonus are rare and when you do get them they are rubbish. 32 red or William hill 1000 times better that’s how crap this casino is.

Victor Bodrug
21 April 2025
Comment from uk.trustpilot.com
Totally idiots the rules

Mr Ricky Stephen Clare
21 April 2025
Comment from uk.trustpilot.com
bet365 are thieves placed a bet on a horse to come top 3 the the horse came 3rd and they declared the bet a loss this is the second time theyve conned me of winning absolute shit service and fraudulant betting service

Paul Uniack
21 April 2025
Comment from uk.trustpilot.com
Bet on boxing to win over 8.5 rounds , bell went for 9th round then fight was stopped did pay out because said it had to be at least 1 minute 30 seconds into round 9 to qualify for bet even though they offered a cash out then said it was a mistake,

Ionut Gabur
21 April 2025
Comment from uk.trustpilot.com
The staff doesn’t know its rules. Actually doesn’t know the betting rules.I lost a bet over 1 goals where has ended 0-1 and they marked as lost and on the same ticket on Man Utd - Lyon they said the game is lost because I bet that will be under 6 goals and the calculated all 9 goals whem their site rules in the first paragraph sais that, the bet will count only the first 90 mins. The worst of the worst. I won’t recommend to anyone

Karla Fernandez
20 April 2025
Comment from uk.trustpilot.com
I play daily slot games like classic fruit slots to even modern ones with storylines. Won a jackpot recently of ₹3000 which was the highlight of my week.

Mr Ricky Stephen Clare
20 April 2025
Comment from uk.trustpilot.com
absolute rip offs give you the option to bet win and each way and when your horse comes 3rd they dont pay out yet they take the money for the 2nd or 3rd place . absolute con on horse racing betting dont waste your money online with these better off in the bookies on the high street

Juan Martin Suarez
19 April 2025
Comment from uk.trustpilot.com
Thanks to Kabir for helping me fix my account and withdraw my cash rewards. Within 30 minutes everything was sorted and I got my money.

Andrew Marshall
19 April 2025
Comment from uk.trustpilot.com
Does not update on the live betting said player had not had a shot on target and he scoredAlso did not get bonus on online slots even though had three bonuses just had to move on shocking

Vidya Nair
19 April 2025
Comment from uk.trustpilot.com
I am able to use this platform and place my preferred bets on any game 24/7. There is no restriction at all.

Paul Moralee
19 April 2025
Comment from uk.trustpilot.com
went on to chat 3 months ago asking why do I not receive free bets when I use daily for my horse racing..she says it's down to activity on account that's why I don't get rewarded 😂 I use every day so clearly full of shit advisors..to prove a point I deposited every day for a further 2 months still no rewards/goodwills and asked to check my transaction history and explain that there full of shit for telling me its down to activity for free bets..this time they told me am not due becasue I don't qualify for weekly rewards £20 per day doesn't qualify for rewards wey aye man...DO NOT WASTE MONEY WITH BET355 YOU WILL NOT BE REWARDED SIMPLE AS THAT..TO PROVE I SPEND £140 EVERY WEEK FOR 4 WEEKS AND WASENT QUALIFED FOR £5 BET CREDITS 😂😂😂 absolute joke of a site....GO SOMEWHERE THAT YOU GET REWARDED FOR CUSTOM

Nik
19 April 2025
Comment from uk.trustpilot.com
Worst experience I had with a bookmaker. Very bad customer support not worth even trying to open an account. Bo way to talk with them and solve the issues. Whenever you ask something they jsut close the chat forcing you to waste hours trying to solve your problem. Holding my money and don't allow me to do anything with them scammers!!!

Thomas Smith
18 April 2025
Comment from uk.trustpilot.com
Ok place to work at

Abril Herrera
18 April 2025
Comment from uk.trustpilot.com
Withdrawals are super smooth. I use crypto, my winnings hit my account in less than 15 minutes every time. That's how it should be!I enjoy betting on virtual sports when there are no live matches. It's always fun!
Lee “Buka” Booker
08 May 2025
Comment from uk.trustpilot.com
What a joke not had a bonus now for 5+months it's a scam and i will report it to the betting team then i will go higher to sort these scum out. And the next day 9.5.25 another £20 at 10p and again no bonus this is the worst app going please please please please pllllllleeeeaasssseeee don't use they are a scam app got video prove of my 5+ months mail me for proof to prove u don't have to waste your money. I will stop them until they stop doing what they are doing and pay ok to their customers
What a joke not had a bonus now for 5+months it’s a scam and i will report it to the betting team then i will go higher to sort these scum out. And the next day 9.5.25 another £20 at 10p and again no bonus this is the worst app going please please please please pllllllleeeeaasssseeee don’t use they are a scam app got video prove of my 5+ months mail me for proof to prove u don’t have to waste your money. I will stop them until they stop doing what they are doing and pay ok to their customers