Bet365 PLAYER REVIEWS(3338)

Lisa Blakeknox
13 July 2025
Comment from uk.trustpilot.com
This site is bull shit. I mean for two days now I have been told my withdrawal is under review when I have cashed out with them numerous times. Talk to customer service and they must just read from a piece of paper right beside them. Once I get my money I’ll never play there AGAIN

Edward Naylor
13 July 2025
Comment from uk.trustpilot.com
50 40p spins on gold Cash Freespins not one penny paid back now tell me how they are not robbing everyone!Another ten gone like it was nothing do not deposit let them suffer or you will.

Liviu Coiciu
12 July 2025
Comment from uk.trustpilot.com
Before to asses this thing I will go directly to the core of this thing the real dirtSo a multi billionaire lady no talents or education to be put at work just exploiting a serious addiction, gambling, over amplified it is at all time at your fingertips on the phoneHow devilish, dirty and irresponsible is this mind you coming from an woman Shame on you Cruela de Ville hope you will have a miserable sad life and choke on your millions

Dee Everett
11 July 2025
Comment from uk.trustpilot.com
Had some nice wins thank you. Bit annoyed at no bonuses lots of 2 symbols nearly every spin but on the whole a good game.

L.A.
10 July 2025
Comment from uk.trustpilot.com
Noticed another ad from betTO BE SCAMMED….sorry I mean bet365.They say they will pay out “the best odds”. Of course you say you have the best odds if you actually never pay out those odds.If you actually spent more time on being a legitimate business instead of working out another way to scam people you might actually become credible when making those statements…..BEWARE OF THESE LYING SNAKES EVERYBODY……all these negative reviews are warning people to look elsewhere.LOOK FOR LEGIT BOOKMAKERS.Having to give one star just to write this review is one star too many.

Rowan Aljoe
10 July 2025
Comment from uk.trustpilot.com
got banned for doing nothing. terrible sportsbook terrible team staff just sucks

Liviu Coiciu
10 July 2025
Comment from uk.trustpilot.com
It is a clearly criminal business as selling drugs or guns or both Governments close an eye as the taxation collection it is proportional with the revenue, huge , People are losing their money to a criminal enterprise under a thin mask “ please gamble responsibly “ as in please drunk responsibly as please use your gun responsibly It will come a day these on line gambling will be shut down

Keegan Foley
10 July 2025
Comment from uk.trustpilot.com
I play multiple gambling sites, and bet365 has been hands down the lowest win rate…. Almost zero. Stay clear of this site for sure. I have been playing this site for far too long with ZERO big wins. At all. I even looked up my stats and it was the lowest of any gambling sites

David Page
09 July 2025
Comment from uk.trustpilot.com
Sum up last 3 months, multiple session, about 1000 spent. wagers no more then max £2, no less then £1.Break da bank, 5x minimum wager. 22 free spins. win 0pSame session Immortal romance II. 4 player built jackpots. £13, £30, £76, £134 and a wild desire of 3x multiplyer. i land wild desire at 3x multilyer on a £1 wager. win £ 40p x 3 £ 1.20.

sheldon magnes
08 July 2025
Comment from uk.trustpilot.com
absolute total crooks! These sites should have to have reviews once a year on their returns to their customers! You can’t take take take take take take take and never return absolute criminal thumbs down for about 365

Sajibkumar
08 July 2025
Comment from uk.trustpilot.com
I am sajib kumar.I am big sell phone company.So I can casino Betting my habit.

Steven Horne
07 July 2025
Comment from uk.trustpilot.com
Like every other review on here - absolutely shocking company!. Closed my account with no reason given - still have over £500 in my account with no update on when this will be transferred back to me. Under GDPR every person has the right to request a SAR (Subject Access Request), this is UK law and should they not they will be fined. The following is what's needed as part of the SAR:To get the link for the SAR simply go to live chat or email customer services that you require to submit a SAR and the link will be provided. I am requesting a copy of all personal data that Bet365 holds about me, including but not limited to:All personal information submitted during account registration or verificationCopies of any identification or documentation I providedAny internal notes, assessments, or comments about my account(s)Details of any automated decision-making or risk/fraud profiling appliedAny internal communications or decision logs related to the rejection or closure of my accountAny links to previous accounts (including closed, restricted, or self-excluded accounts), if applicableThe source of any data not collected directly from meDetails of any third parties my data has been shared withThe legal basis and purpose for processing my dataPlease also confirm whether your decision involved any profiling or automated processing, and if so, the logic involved.The next thing to ensure you ask this to be sent via post which by UK law can be requsted and should be complied with:"I would like the SAR response to be delivered to my verified home address via post. Please confirm this will be done, or inform me if any further identity checks are required to fulfil this securely."This is a start in ensuring that they spend more time doing requests like these than closing accounts for no reason!!!!

Cheryl
06 July 2025
Comment from uk.trustpilot.com
For 5–6 JulyI submitted a formal complaint to bet365 after being pushed repeatedly to disclose private health information in a live chat, despite stating it was unrelated to gambling. I was treated as if I had a mental health problem for simply refusing to use the phone, which is extremely upsetting.After waiting days for a response, I received a dismissive email that took no responsibility, blamed me for what happened, and justified everything under “procedure.” No apology, no understanding — and no acknowledgment of the emotional harm caused.This response made things worse: I had a severe migraine, couldn’t sleep, and felt completely violated and ignored. I’ve now begun legal steps to claim for emotional distress and discrimination.Shame on bet365 for treating loyal customers this way. Players deserve dignity, not judgment.

ryan kelly
06 July 2025
Comment from uk.trustpilot.com
Wrongly suspended my account with no emails telling me why , live chat is pathetic they may aswell not have it ! I emailed them asking why my account was suspended they told me it’s under verification and should take up to 24hrs it has been over a week I’ve had no further emails and I’m still locked out with funds still in the account . Diabolical!

Ryan
06 July 2025
Comment from uk.trustpilot.com
Biggest load of sh*t can go through countless spins without even getting a bonus or feature and when you do its like 10x your stake 🤣🤣 deffinetly rigged tf

Lee “Buka” Booker
06 July 2025
Comment from uk.trustpilot.com
Don't play these scum they don't pay out customer service is shocking if they spoke to me like it in person they would have regret it and I've wagered over £100 and no bonus it's a scam app. I hope they get bk or they will be seeing book

wendy ma
06 July 2025
Comment from uk.trustpilot.com
Not a legit company

Chris
06 July 2025
Comment from uk.trustpilot.com
Placed two bets and had my account suspended for no reason and wouldn't give an explanation. After contact told its not you its us but we will not reopen and its permanent also for other accounts if I open one

Alpha
06 July 2025
Comment from uk.trustpilot.com
Won’t pay me my due

Andyclare
06 July 2025
Comment from uk.trustpilot.com
Disgraceful. They've scammed plenty of people on the dortmund vs madrid game. Bellingham was subbed off for mbappe but because so many people have won from mbappe scoring or getting booked. They changed it and said it was modric who came on for him. There video proof that they've got it wrong. But are scamming people out of money and blaming some other website.Find a different site.

Milo
06 July 2025
Comment from uk.trustpilot.com
Randomly closing your account and making it extremely difficult to contact them. Very arrogant people.

Kev Wilson
06 July 2025
Comment from uk.trustpilot.com
I'm a customer with bet 365 you spend numerous amounts of money on this site yet they never give you rewards as free bets or free spins nothing to appreciate loyalty as a customer recommendation ladbrokes or skybet or paddy power

Aidy
05 July 2025
Comment from uk.trustpilot.com
Head shoulders above all other uk bookies for racing. Consistently better prices and extra places than than others.

john cummings
05 July 2025
Comment from uk.trustpilot.com
id leave one star if i could over 500 spins and not one bonus it would of been more difficult to not give a bonus stay away im sure this will be another gambling website brought up for odds fixing in the near future

Teebee
04 July 2025
Comment from uk.trustpilot.com
LOOKS LIKE ALL CASINOS ARE ON TAKE FROM EVERYONE EVERYONE AM TALKIMG TO ARE CONSTANTLY LOSING ON ALL SITES SOMETHING NOT RIGHY IVE PLAYED INSTANT ROULETTE ON 4 DIFFERBT SITES OVER 3 MONTHS AND ABSOULTE NO WINS AT ALL GROSVENORS CASINO BET 365 GALA CASINO LIVESCORE BET ALL ARE ROBBING EVERYONE GUYS JUST STOP PLAYING STOP THESE THEIVES THEY ARE DISGUSTING

Keelie
04 July 2025
Comment from uk.trustpilot.com
If I could give 0 stars, I would. I did an inquiry through the app's live chat and I could've received better help from a pole. Do not work in a job involving customer service when you have no interest in helping customers' inquiries. Do yourself a favour and stick with Sportsbet. I can now see why this betting agency is rated 1.3 stars out of 5 with over 5500 reviews.

Wade
04 July 2025
Comment from uk.trustpilot.com
Great website. Deposits and withdrawals are fast. Got limited fast though.

Jerome Martinez
03 July 2025
Comment from uk.trustpilot.com
this is scam! stupid site dont play in here! i withdraw and i never get my check thru mail’ its been 25 days already, they said the processed only take 10 business days for check delivery!!! SCAM!!! dont play!!

Cheryl
03 July 2025
Comment from uk.trustpilot.com
Discriminatory Treatment and Unfair Account Suspension by Bet365I have been a customer of bet365 for some time and enjoy bingo as a hobby. However, since a recent website update, I have been unable to log in. When I reached out via live chat, the agent aggressively pressed me for private health information unrelated to betting and insulted me by calling me a “basket case.” Despite my requests to stop, they continued to harass me.My account was suspended, and bet365 insists I speak with their Responsible Gambling Team by phone or chat before reinstatement—methods that cause me distress due to my personal health privacy. The company’s response has been dismissive, and I feel discriminated against for choosing not to use phone communication.This experience has caused me significant emotional stress and disappointment. Bet365 needs better training and policies to respect customer privacy and communication preferences.

Ps Edgaras
03 July 2025
Comment from uk.trustpilot.com
Do not use faster paymet method THEY LIE money not arrive instantly like in others casinos money artive in seconds .365BET delay no matter witch withdrawal method u use ..

Javier Carnevali
02 July 2025
Comment from uk.trustpilot.com
A total scam. You register, they let you add money to the account and if you win they tell you that you need to validate some documents that they never accept them so they keep your money. Gamble in other Apps this one is a total scam

Shaun Norrish
02 July 2025
Comment from uk.trustpilot.com
DONT NOT PLAY HERE I REPEAT DO NOT GIVE THESE GREEDY CHEATS ANY OF YOUR HARD EARNED MONEY!! QUITE FRANKLY AND HONEST REVIEW 100%..IVE JUST DONE OVER 1000 10P SPINS ON FISHING FRENZY JPK AND GOT ONE YES ONE BONUS IN OVER A 1000 SPINS ( IF YOU DONT BELIEVE ME THEN SEND ME A MESSAGE ON INSTAGRAM @SHAUNIO) ILL SHOW YOU OVER 300 SCREEN SHOTS OF JUST TODAY ALONE! THE ONE BONUS I GOT PAID ME £1.50 YEP £1.50!! I GOT THE JACKPOT KING TWICE AND GOT 70P AND £1.80 ABSOLUTELY RIGGED. IN LESS THAN 3 WEEKS IM LITERALLY -£936.40 DOWN WITHOUT ONE SOLE CASH OUT OR EVEN A BONUS WORTHY OF NOTE! I HAVE OVER 2000 SCREEN SHOTS IN THIS PERIOD OF EITHER THE SAME BONUS PAYING THE SAME OR CLOSE TO THE SAME OR ABSOLUTELY ZERO WHERE THE FISHERMAN COMES OUT NO TIMES. AGAIN INSTAGRAM AS I WOULD LOVE TO BRING THESE ABSOLUTE THEIVES DOWN. THEY TURNT OVER 380 MILLION POUND LAST YEAR! A 25 MILLION POUND PROFIT YEAR..I WONDER HOW OR WHY?! ABOUT TIME THE GAMING COMMISSION TOOK A GOOD HARD LOOK AT THESE CORRUPT VERMIN AND SHOOK THEM TO THIER CORE WITH THE BIGGEST FINE GIVEN TO ANY ONLINE BOOKMAKER! THEY ARE LITERALLY ROBBING PEOPLE BLIND THEY ARE AN UTTER EMBARRASSMENT. IVE SENT THESE SCREEN SHOTS TO THEIR FACEBOOK AND TWITTER ACCOUNTS AND LOW AND BEHOLD THEY READ IT AND NEVER REPLY JUST SETTLES MY MIND THAT THEY ARE RIGGED AND THEY KNOW THEY ARE! SO PLEASE PLEASE PLEASE DONT OPEN AN ACCOUNT OR EVEN THINK ABOUT DEPOSITING...WE NEED TO STARVE THESE HORRIBLE CHEATING THIEVES!!

Laul
01 July 2025
Comment from uk.trustpilot.com
Honestly worst pay out odds on any casino lots put in and I'll m talking couple hundred and biggest win was 27 pound absolute joke never gives bonuses don't waste your time there's better casinos online

Zoey Boothman
30 June 2025
Comment from uk.trustpilot.com
Zero if it was an option , absolute wankers!Did absolutely nothing to resolve the matter and talked to me like a child and with the same automated bs just horrible useless money grabbers, worst site I've been on.

conor mcgregor
30 June 2025
Comment from uk.trustpilot.com
Scammmmmers, kisss goodbyye your money

Göögle UrArse
29 June 2025
Comment from uk.trustpilot.com
Bet365 closed my account twice wrongly, without providing any proper explanation. I never made a single bet or deposit during the time of these restrictions. They first admitted it was a mistake and reactivated my account, only to close it after a month later again despite me doing nothing wrong.Extremely disappointing and unjust treatment for a legitimate user. If you're living in Cyprus or move between countries, beware! their system might misflag you, and their support won't help.

Luke Farrand
29 June 2025
Comment from uk.trustpilot.com
Bet364 rarely pays out and is well renowned for banning people who win. What I find the funniest about the app though is when you play the slots, the spins will jerk and pause and suddenly you won't have what you expect to see. Few times with a bonus the last bonus magically disappeared. Awful company, awful app, awful CEO. F*** bet365!

Aw
28 June 2025
Comment from uk.trustpilot.com
Don’t know what’s happened but it needs shutting down defo rigging games got a bonus feature of spending 250 and won 2.00 absolute disgrace if a company and with all these bad reviews I don’t know his there still allowed to be part of the gaming industry vile people

Astrit Balaj
28 June 2025
Comment from uk.trustpilot.com
Its good here till u get any problem and then it takes forewer to fix your problem.If you contact them they write always the same like they are trying to fix it and you wait days,weeks,months,years and nothin happen 👎🏻

VicFlair
28 June 2025
Comment from uk.trustpilot.com
They just voided a bet on Alexander Romanov when the judges declared him as the winner after a nutshot. The judges did NOT say no contest they said clear as day "The judges scored round 1 for Romanov therefore he advances to the next round!". That was all they said the judges did NOT score it a NO CONTEST

David Forman
27 June 2025
Comment from uk.trustpilot.com
Hitting a bonus on slots is ridiculous, just doesn't happen. Clearly they have limited the bonus activation feature on slots online comparison with other sites. It's really really dreadful. Avoid

Thomas Johnson
27 June 2025
Comment from uk.trustpilot.com
Are there actually any honest UK based bookmakers out there that are not trying to skim their customers via bonuses. Win off a bonus here and get accused of bonus abuse. Don't add you worthless bonuses to my account, then we can all be happy.

Louis Gillmore
26 June 2025
Comment from uk.trustpilot.com
lost all life savings.cheers jeff

Paul Hopkin
25 June 2025
Comment from uk.trustpilot.com
Got 15 bonus spins plus start on level 2 and re-spin and active reel fishing rod on big bass catch megaways.thought I was in for a few quid,not one fisherman appeared and came off with ridiculous £2-16p,after putting enough in to get the feature,how can this be allowed,they must have these machines rigged somehow.never had a huge win but kept head above water but after that measly payout I think it’s time to move on and find a better gaming site.ps I was on 80p play..

Andrew Marsden
25 June 2025
Comment from uk.trustpilot.com
If you are a winner don't bother. Opened an account with their grand national don't win then get the equivalent in free bets (spent £80). 3 years later i have taken £150 out and still got £100 in and just place smaller fun bets. I have been taking part in their football free spins challenge in june 25 and have won around 90 spins and found my account suddenly suspended due to my business nature. Told to withdraw my money as the account will not be re opened even after complaining. Will be taking my complaint further to the ibas as it looks like if you win, use their offers too much then they remove you. Only losers allowed on bet 365

customer
25 June 2025
Comment from uk.trustpilot.com
They offer you offers make you spend your money qualifying for these offers then make you ineligible for offers stating it's responsible gambling and do this on repeat they are just a rip off site con artists big time! Stay clear. And when your winning they suspend your account blatantly to stop you from winning and again stating it's responsible gambling what a joke!

Lee “Buka” Booker
25 June 2025
Comment from uk.trustpilot.com
Been playing casino now for 3 months and won nothing more than a £1 after wagering £240 scam app don't waste money it's a scam

Stujp
24 June 2025
Comment from uk.trustpilot.com
Gambling sites exposed, Find it on Facebook. Social media shaming is the only way forward, it travels fast and hits hard

Tuni Myumyunov
24 June 2025
Comment from uk.trustpilot.com
Ive been betting with them for more than 10 years and i play for fun. And suddenly they force me to terminate my account based on funny reasons that i chase a bet loss. Avoid when they see you winning they'll force you to terminate your account.
Tinys Mobile Mechanic
13 July 2025
Comment from uk.trustpilot.com
Well ... My gf won a little bit of money .. not nothing crazy a few hundred dollars... And when she went to cash out .. first they told her it could take up to 24 hrs ... Now .. 36hrs later ... Still hasn't been paid ... Now there telling her new bullshit... That it's under review ... And could take up to 48hrs .. but on there webpage it says 1 to 4 hrs ... That's bullshit !!! On 888 casino ... When I cash out .. I'm paid within 30 min tops !!!
Well … My gf won a little bit of money .. not nothing crazy a few hundred dollars… And when she went to cash out .. first they told her it could take up to 24 hrs … Now .. 36hrs later … Still hasn’t been paid … Now there telling her new bullshit… That it’s under review … And could take up to 48hrs .. but on there webpage it says 1 to 4 hrs … That’s bullshit !!! On 888 casino … When I cash out .. I’m paid within 30 min tops !!!