Bet365 PLAYER REVIEWS(3164)

Nudy Georges
26 May 2025
Comment from uk.trustpilot.com
this app just took 6500$ on my account without any reason. just notice the money was gone out of nowhere. i have tried contacting them, but they are not cooperating at all, acting as if it was nothing. my bank has sent them a lawsuit. please do not trust this app

Teebee
24 May 2025
Comment from uk.trustpilot.com
1.3 stars now shoes u this company is at fraud wheres gambling commission they should start giving everyone there money back you can clearly see this site is biggest scamming site out there

Customer
24 May 2025
Comment from uk.trustpilot.com
They wont let you withdraw without showing identification

Michael S
24 May 2025
Comment from uk.trustpilot.com
Have been using them for a few years. I was more than happy with them. However today I have had stake restrictions applied. Not a big stake but £10 single was reduced to £1and 25p doubles limited to10p. No idea why, never been a big winner or loser.

Geoffrey Boow
23 May 2025
Comment from uk.trustpilot.com
Been using Bet365 for many years, solely for horse racing and never had a problem, they mostly have the best prices which I always check on Oddschecker, my winnings are there in a matter of a couple of minutes, I don't understand why there are so many negative comments.

Amanda Staples
23 May 2025
Comment from uk.trustpilot.com
Absolutely shocking no bonus over 10.00 on any of the games I get there to lose or win after 1500 still nothing just takes your money never pays out I'm deleting my account with them and the slots are not smooth either very jittery 🤔🤔be warned 👹👹

Wayne Botelho
23 May 2025
Comment from uk.trustpilot.com
One of the worst if not the worst online betting operators. They allowed me to make in excess of 21 gambling transactions in the space of an hour and after complaining they said it was ok. They should be taken to the gambling commission and shut down as that is in no way shape or form take part in responsible gambling. After I complained not that the fact I'm in financial difficulty but the fact I was allowed to do such a high volume of deposits in a short space of time they closed my account. They are a bunch of morons working in customers services.

Tommo
23 May 2025
Comment from uk.trustpilot.com
Super boost reduced from £40 to £1 maximum today , not sure why , don’t even know if I win on them 😂

Jordan Charnock
23 May 2025
Comment from uk.trustpilot.com
Disgusting, never on any site had 40+ spins without a single win. Same game different site no more than 5? Pedophiles

Consumer
23 May 2025
Comment from uk.trustpilot.com
They will try trick you sometimes but just say to them you will open a IBAS (gambling commission ) case and they will behave and sort out the problem. Otherwise they’re ok but they did try to rip me off and suspend my account for no reason when I had live bets.

Anna Bennett
21 May 2025
Comment from uk.trustpilot.com
Absolutely terrible customer service, they do not know how to speak to people. Blocked my account because I was apparently playing too much even though I hadn't deposited that day, was playing with money I'd already won, on 10ps trying to get a pot. Extremely rude agent on live chat, requested account to be deleted as I will not be spoken to in such a manner

Ness
20 May 2025
Comment from uk.trustpilot.com
If i could give zero I would. Did all the correct steps. Receieved email my account was verified and could be used. Deposited 100 euro to then be told i couldn't game because limitations had been placed on my account so I could requested withdraw. Requested withdraw to only been told I can't withdraw without making a deposit to confirm my Iban.... I did deposit ! Contacted them was first time my account was under review. Didn't hear back so contacted them then told me my Iban didn't match. Checked the Iban it indeed did match. Now told my Iban is under review. Despite it matching my i.d matching. Let's see if I ever get my money back. I will be withdrawing and closing it if i do because seems like a scam !

cristian Andres garcia zapata
20 May 2025
Comment from uk.trustpilot.com
good application

Nathan Green
19 May 2025
Comment from uk.trustpilot.com
Everything is bad about this platform. Do not recommend

pitou
19 May 2025
Comment from uk.trustpilot.com
Horrible customer service, glitchy app. I would not trust these people with your money.

Edward Naylor
19 May 2025
Comment from uk.trustpilot.com
slots are terrible eats everything month in month out surprised how they get away with it.

Teebee
18 May 2025
Comment from uk.trustpilot.com
SERIOUSLY STAY AWAY FROM THIS SITE WVERY MONTH I PLAY GUESS WHAT NO WIN AFTER NO WINS AFTER NO WINS SERIOUSLY THERE IS NOTHING HERE THEY ARE JUST TAKING DONT PLAY

Consumer
18 May 2025
Comment from uk.trustpilot.com
i opted in a promo of bet and get and they never honor their promos

Paul M
18 May 2025
Comment from uk.trustpilot.com
The biggest cheating pos game. You can literally see it glitch when it's making it so you lose. FU bet365

cps
18 May 2025
Comment from uk.trustpilot.com
Awful Experience - left a few years ago as the refused to acknowledge a winning bet. For reason I decided to give them a second chance and created a new account today - tried to make a deposit and could not as they had illegally retained my bank card details again my old closed account. Tried Apple Pay which there website says they accept and Apple Pay’s says they don’t actually accept them on Bet 365 which a bet 365 then confirmed. Then tried another bank card and apparently got an error code which they tried to say meant card was already registered but I never got that error code with the first time. Absolutely useless and legally retaining information as well

Jacob Watts
18 May 2025
Comment from uk.trustpilot.com
Gave me a permanent self exclusion said I had a gambling problem because I lost money but I'm sure if I won some of the bets they wouldn't say I had a problem they restricted my account then said we recommend a 6 month at least self exclusion which I said no and I even asked the question do I have to and they said no so I said no and they banned me what a joke

Krzysztof Oleszczuk
17 May 2025
Comment from uk.trustpilot.com
Who check this games?Games remember you if you play in other casino i know because im was witness or victim? I can tell story you win stake up food..uck off one bunus show and all last reels forgot about bonus! bonus got holiday today spend about 200£ or more eat my money im always give hand for people who need.More explain Gold Blitz Ultimate game when you got two bonus electric bar grow and you reach bonus im spend 200£ just one bunus sign show all time when i need two for finish bonus bar they show one multiple times like they laugh from you tell me who check this games?

Mark
17 May 2025
Comment from uk.trustpilot.com
Bet365 is a complete joke. My account was compromised last week through you. I was then phoned on Sunday to confirm all my details which I did. Then told it would all be fixed within 72 hours. I’ve heard nothing. Reached out Wednesday and was told nothing. Now friday.. ridiculous

George Assan
17 May 2025
Comment from uk.trustpilot.com
Terrible signup experience. Their system basically botched the signup - I got some system error when i clicked submit. Got emailed my account has been created but couldn't log in based of another error. I reach out to customer service for a fix and I am told my account is being closed because of the "nature of my business" . What business? Business with them... I never even got to log in ..... Just Crappy went else where

Steve Hack
16 May 2025
Comment from uk.trustpilot.com
If I could do no stars I would AVOID this company at all costs I have been with sky bet for years and every day get free bonus games and loyalty games, these con artists removed all my loyalty privileges and bonus games are playing and losing £200, absolute joke of a company

Rob
16 May 2025
Comment from uk.trustpilot.com
While I think bet365 were the best. I especially liked the super boost and was one of the main reasons I used them. For some stupid reason they give people different max amounts allowed to be placed on these super boost. Mine was £40 for years and then suddenly they decided to make it £1. Which is utterly pointless as most of these bets the odds range between 2.0 and 3.50. This gave me the push to find a better source for my gambling.

Covenant Wilson
15 May 2025
Comment from uk.trustpilot.com
The worst bet platform... I thought it was the best until they messed up with my account

CRAIG THOMAS
15 May 2025
Comment from uk.trustpilot.com
Absolutely horrible company to deal with. I accidentally submitted wrong information and wanted to change/clarify, but made more than 15 attempts to arrange a phone call, offering 2 different phone numbers, and they kept saying phone numbers were invalid which they certainly are not. So, my deposit is just sitting in their bank account and I can’t access it or get it back. A bunch of thieves!!!!

matjaz loncaric
14 May 2025
Comment from uk.trustpilot.com
worst casino ever, only taking money and giving no return. i deposited 500eur and didnt win anything. avoid this scam site.

Γιώργος Κόλλιας
13 May 2025
Comment from uk.trustpilot.com
"Terrible experience – avoid if you're in Greece"I signed up for a bet365 account from Greece, submitted all required documents, and expected a smooth process. Instead, they rejected my account without any explanation whatsoever. No email, no clear reason, just silence and a blocked account.This is not how you treat new users. Completely unprofessional and arrogant attitude. If this is how they operate, I'm not wasting another second with them — and neither should you.

Justin Corbett
13 May 2025
Comment from uk.trustpilot.com
Stay as far away from Bet365 as possible.My experience with them was awful.They self excluded my account without my permission.They made an error, but refused to fix it. Terrible customer service/ support, huge improvements needed if they are wanting to keep their customers.

Jason
13 May 2025
Comment from uk.trustpilot.com
Most retarded company I've seen. I asked a question about how self exclusion for their casino would affect other promos for sports betting and it turns into them imposing a permanent ban on me on casino which results in a ban on all promos and bonuses for sports betting. It's a self exclusion not for them to make a decision to exclude me or not. Fk agents were so judgemental, making me feel like I had a gambling problem. The agents there have no credentials or background to come to thay determination after a 5-10 minute conversation through chat. Fkn horrible company.

chelsea
13 May 2025
Comment from uk.trustpilot.com
awfull site dont think ive ever withdrew from these as never won anything to withdraw the slots are terrible if you do hit a bonus very rare you dont win a decent amount to withdraw stay away best ive ever played is william hill all you get its generated what every single time months and months no chance theres only one winner and its them

Gabrielle Shippey
13 May 2025
Comment from uk.trustpilot.com
I recently created an account and they wanted for me to verify my info which I did. Then I bet on a sports team and won and was to withdraw and they were telling me to verify my address again which I did. They had been constantly telling me to do this and I did multiple times. It was extremely frustrating. I just completely deleted my account with them, with the winnings and all It's not worth it. Terrible experience for a first time better. I am also a user from an international country which they stated they support and they constantly asked me to share my location. Sketchy as heck

Joe
12 May 2025
Comment from uk.trustpilot.com
There live roulette is 100% rigged and this is not pocket talk! Been playing live casino roulette for about 10 years and I’ve never seen anything more blantantly cheating! Ball is definitely controlled with a magnet! Ball lands dead weight on a number and stops! Everyone who plays roulette knows this does not happen!

Wayne Cawthorne
12 May 2025
Comment from uk.trustpilot.com
Don't go near this site they give you offers and you get nothing i had 2 8 fold bets 6 winning on one and 6 on the other but no cash out what a joke this isn't the first time but it's the last there no customer service number because they don't want to talk to you they just want your money

Facts& Fun
11 May 2025
Comment from uk.trustpilot.com
Just horrible, zero communication but if you want to try just go ahead and you'll come back later to write a bad review for sure

Dianne Ellis
11 May 2025
Comment from uk.trustpilot.com
Can't even create an account. Got to employment, tried repeatedly to type "administrator" failed, then hit retired. Tried to enter my address, failed, said "invalid". After seeing the reviews, so glad I was unable to create an account.

ST
11 May 2025
Comment from uk.trustpilot.com
The only firm that punishes customers for winning on their services. If you actually have some luck and win on a few occasions they will restrict your account and say "we've applied a series of adjustments". Even though you've already had a full affordability check done and a low daily deposit limit implemented. They have absolutely no problem if you lose everyday and no adjustments applied. I'm considering a report to The Gambling Commision due to them punishing customers for the whole nature of the gambling and betting game. As for their "jackpots". I'm not entirely sure these are real, wouldn't be surprised if these fell to shareholders and put back into their games.

Baldeep Aujla
10 May 2025
Comment from uk.trustpilot.com
I only played roulette on this app. It seemed ok. I played several times and found out it was quite easy to withdraw the money.I only played roulette though.

chris davies
10 May 2025
Comment from uk.trustpilot.com
The best website on the internet best prices the best of every bookmakers yet i have been banned for life no reason given i hope they will contact me to explain this as i hope i have serverd my sentance and very one deserves a 2nd chance best wishes chris

Mr Welsted
10 May 2025
Comment from uk.trustpilot.com
Decided to venture into online gambling. Made a deposit told it had failed. Repeated the process successfully but they also took the deposit that had failed. Dissatisfied with their fraudulent behaviour I tried to withdraw £800 of deposits. The funds were not forthcoming & bet365 locked the account. Funds received after threat of legal action. Do not go anywhere near this company. Disingenuous & fraudulent.

Shawni Harrison
09 May 2025
Comment from uk.trustpilot.com
Terrible. Never a win over 50p, on several different games. Utterly shocking the reels shift and jumps if u do manage to get a bonus, utter waste of Money

Igor Hutinec
09 May 2025
Comment from uk.trustpilot.com
I don't know who works in BET 365, but I think they have severe brain problems. You are a miracle, it can't be more miserable than you

paul c
09 May 2025
Comment from uk.trustpilot.com
Scammers. I had a horse racing bet and they cut the stream off and removed all information of the race while my horse was winning then said it lost. Screenshots to prove it.

Jaylin
09 May 2025
Comment from uk.trustpilot.com
Bet365 was a huge letdown. I used it mainly for sports betting and the odds kept changing right before placing bets, which felt super shady. When I tried to withdraw, the process took forever and support didn’t do anything to help. I got tired of the runaround and switched to another site that’s way more reliable. Not going back to Bet365.

David Lockhart
08 May 2025
Comment from uk.trustpilot.com
For the second time in a few months when I go to check my winnings from an accumulator bet it has had a very sketchy reason for not paying out. First time they claimed that the early cash out had failed. Tonight there’s a pop up saying bet odds had changed, which they hadn’t and the bet had confirmed. Boooo

Lee “Buka” Booker
08 May 2025
Comment from uk.trustpilot.com
What a joke not had a bonus now for 5+months it's a scam and i will report it to the betting team then i will go higher to sort these scum out. And the next day 9.5.25 another £20 at 10p and again no bonus this is the worst app going please please please please pllllllleeeeaasssseeee don't use they are a scam app got video prove of my 5+ months mail me for proof to prove u don't have to waste your money. I will stop them until they stop doing what they are doing and pay ok to their customers

Kalden lama
07 May 2025
Comment from uk.trustpilot.com
Cheaters showed my bet team suspsended and didnt let me cash ojt my money when the rest of my bet had won and in the end showed that i lost
Patrick
27 May 2025
Comment from uk.trustpilot.com
Shocking customer service after 20 years betting with them my account first had £60 go missing them blocked so I cannot login contacted customer support and kept getting told someone would call me but 5 days later nothing AVOOD AVOID AVOID
Shocking customer service after 20 years betting with them my account first had £60 go missing them blocked so I cannot login contacted customer support and kept getting told someone would call me but 5 days later nothing AVOOD AVOID AVOID