Bet365 PLAYER REVIEWS(3486)
Joe Collins
24 September 2025
Comment from uk.trustpilot.com
Worst site for bonuses dospite whether you deposit 10£ or 2000£ Boylesports.kwiff MUCH MUCH BETTER REWARDS AN REGULAR REWARDS
Olugbenga
22 September 2025
Comment from uk.trustpilot.com
Advertised an "instant" Apple Pay withdrawal. It's been over 24 hours and still nothing. When I chased them up, their customer support was useless. They just kept repeating that their "payments team" hadn't processed it yet, with no reason why. Then they just end the chat on you without even solving the problem. Are they sleeping on the job? Get my money sent and I'm never using Bet365 again. Avoid if you actually want your winnings.
Slottakias
22 September 2025
Comment from uk.trustpilot.com
By far the worst company ever. Full o bugs, bad bet settlements and impossible to contact support. Just a useless company.
Andrei Apetrei
21 September 2025
Comment from uk.trustpilot.com
I’m absolutely furious with Bet365. My account was restricted without any reason given. I asked why and their support staff could not tell me. I asked how long it would take to fix and was explicitly told “24 hours.” That promise was made 7 days ago — SEVEN DAYS — and nothing has happened: no updates, no explanation, no timeline, no escalation.This is unacceptable. They’ve frozen my access and left me in the dark while holding my funds and my account. For a company of this size to show this level of incompetence and disregard for customers is shameful. Do not trust Bet365 with your account or money if you expect basic communication and accountability. I demand immediate reinstatement or a full explanation and refund of any inaccessible funds — otherwise I will escalate this complaint to the relevant gambling regulator and my bank.Shocking customer service. Avoid.
Harry Sharp
21 September 2025
Comment from uk.trustpilot.com
Avoid this site!!, a slot I played advertised how the bonus win worked, I hit the bonus win and it indeed didn’t work how it’s said to work in the game rules.Money sucking bottom feeders!Their 24/7 chat doesn’t work either and neither does emailing them through the site.
Laura Palmer
21 September 2025
Comment from uk.trustpilot.com
BET365 Are shocking I’ve done £1,718.70 all there have done is take all my money & never will never NO BONUS on all games.. STAY AWAY PEOPLE!!!!
NUTREL YT
21 September 2025
Comment from uk.trustpilot.com
Con I no it’s my own fault but spent thousands on here and only ever won £100 . Sadly I’ve lent both to play again . They will take millions from u trust me and only pay back £50
Bazkez
21 September 2025
Comment from uk.trustpilot.com
Been on the site for a month. Has lots of free games to play on horse racing and football. 2-0 up and your bet wins at football. Site is great However deposited 1.5k and zero withdrawals. Whats worse is not a single upswing more than the feature or free spins pays. Won a poker tournament tonight £600 and immediately £600 of dead spins on the casino. Too predictable. Same patterns non stop . Altogether made about 30/40 deposits over 1500 pounds. Zero withdrawals
Amun Seven Kemet
21 September 2025
Comment from uk.trustpilot.com
This company is trash the worse experience I’ve ever had on any Sportsbook the app always crash you can barely reach anyone live chat isn’t any help don’t waste your time nor money with 365 bets go to MGM or someone else. Read Reddit reviews over 10,000 complaints.
Michael Simpkins
21 September 2025
Comment from uk.trustpilot.com
Have used them for a long time. Sometimes good, sometimes not so good. Winning bets not paid out, so have to check everything. Email link doesn't work but the last straw was when my account balance went from £9.50 in credit to 42p in debit. There is no way of checking the balances that they read off so just as easy to use a new bet firm.
Cal
21 September 2025
Comment from uk.trustpilot.com
Horrible company they will ban u if u win. No point you will only lose money or get banned if u win. Basically a scam
Francis Watson
20 September 2025
Comment from uk.trustpilot.com
If i could give less than 1 star I would. This company is completely woke. Restricted my account I phoned and spent an hour waiting to get them on the line. Then got an email to ring them up as they need to talk to me about my account again 40 minutes in a call to get told they are offering me a self exclusion I said who do you think you are telling me what to do I’m nearly 40 years old. They then said well In that case we need to shut down your account. Could have told me that in an email instead of having me call an already busy line to make it even more busy. Worst betting site in the world as far as I’m concerned. Shitty green colour as well interface is horrible. I hope whoever makes decisions has the worst end to the year possible time wasting bastards
Steve Millar
20 September 2025
Comment from uk.trustpilot.com
£20 of my £30 deposit disappeared,I contacted Bet365 to be told it had been transferred to their gaming site,which I hadn’t done,they said their fraud team would investigate.I was contacted to say they’d found no evidence that my account had been hacked,I asked what game & what time it was placed,it was on Roulette at a time that I was at my grandsons party,I told them that was totally impossible,only to be told to take it up with the police if I’ve still got an issue.Totally shambolic investigation, & not interested in fraudulent activity on their website Don’t sign up with these cowboys
david davies
20 September 2025
Comment from uk.trustpilot.com
Zero stars if possible - after a winning streak and withdrawing substantial funds I found my account to be blocked - the excuse was that 2 accounts were held at the same address - yes that is totally true my son owns the other account bet365 !!! After 5 years ( yes 5years ) of trading with you all of a sudden you look into this as an excuse - nothing to do with the £800 I withdrew not so long ago!! - you should be ashamed of yourselves -absolute filth of a company -customers beware if you like winning ( the reason we gamble !! ) do not use this company - actually froze my remaining funds of which I am still waiting for - joke of a company - sore losers - never mind bet365 - thanks for the holiday - free of charge 😂now stick your company where the sun don’t shine
Milton
20 September 2025
Comment from uk.trustpilot.com
promotions and free spins are non existent, easily the most greedy bookie out there, there is no giving back to customers with these greedy cxnts
Ken
19 September 2025
Comment from uk.trustpilot.com
Wish I could give 0 stars.I played on this site for 2 weeks, dead spin after dead spin, then finally a feature win today, I wish I could upload the screenshots I got today to show you all why you should NEVER spend a penny, cent, whatever on this site, to win 90p on a feature after playing 1000's of pounds is a F'ing insult. Should have read the other 10,000 + negative reviews before joining.Take heed, you will loose your money!!!!
Michael Stanik
18 September 2025
Comment from uk.trustpilot.com
0 Customer service, this should be illegal to do. How can customer request missing funds/offer when you dont allow customer to contact you, I contacted you trying every option available and 0 response or help. The website always slow and difficult to navigate especially when its important to the customer it'll be hidden from them,
JBow
18 September 2025
Comment from uk.trustpilot.com
I enjoy a little flutter every now and then, some games are great but most have awful payouts, some games don't work properly, raised issues unfortunately don't get answers or there is always a clause that isn't in your favour. High DAILY Deposits are needed for any good wins. Not many freebies or spin specials never payout anything..... "Reels roll on by the bonuses" 😥 Fantasy football is impossible to win even if they are free to enter. Definitely not what they advertised.
Christopher
18 September 2025
Comment from uk.trustpilot.com
Was traveling through Ohio and thought I would try Bet 365. Upon trying to sign up, it continued to not work. Called and spoke with a live person. Was told they won't give me any information, but I was banned from the app permanently. Obviously don't know why, but that's literally the stupidest thing I've ever heard.
phil
17 September 2025
Comment from uk.trustpilot.com
The games are great but they dont pay out as lets say they 'Used' too atleast for me. And I can now loose alot of money fast if not careful. The scene is much more competitive than it was and individual slot game developers/programmers are probably saddened that the player is not getting enrichment and decent gameplay, reviews here speak volumes . I quit all online slots 6months ago due to the low payouts i suggest you do the same if not enjoying. Alot has changed in the nature of many of the games and more complex animations and carrots dangling which is not indicative of a win or bonus coming and is for animation purp only. All tease and sleaze may coin it and my living room physical fullsize fruit machine is more predictable and humble than these modern day online versions. I.e if i play dumb and flood it with cash it will force a jackpot. Online very different and controlled.The industry flows thro many a loophole and rtp and rng and millions of game cycles is one of them, educate yourself read around ,play the free demos of nearly every game imaginable which are also available online. Peace love and light x
Andrei Apetrei
17 September 2025
Comment from uk.trustpilot.com
Avoid ,this app start to be a scam !
Dave Bindas
17 September 2025
Comment from uk.trustpilot.com
Got in promotion of 300 in bonus bets, won some, had 145.00 in bonus bets, then they closed my account. On phone, girl gave no reason, but did say it happens..did send what I won, but left bonus bets on table...what a scam...don't get scammed
Suzanne Skinner Chambers
17 September 2025
Comment from uk.trustpilot.com
Wow oh wow how much more money do you have to put on these games lucky twins is all I ever play but dead spin after dead spin absolutely appalling might have to close down I have never heard anything like it and it advertised on TV that terrible
ALEX RED
16 September 2025
Comment from uk.trustpilot.com
i loose 10 years in this website and won just 1 procent of my giant losses and they restricted my account! For what i dont know! just betting i played and everything was legal! its unbelieveable ! omg! 2025 do you reaaly need my 500 euro ? ok take it but please loose all your customer!!!
Mike Carbuto
15 September 2025
Comment from uk.trustpilot.com
I really wanted to have faith but these guys didnt follow through with their new customer free bet incentive. Didn't let me follow through with the entire incentive and I totally was within my 7 day trial. Sad because I was prepared to make them my primary for this season. Wow.
Aaron Brennan
15 September 2025
Comment from uk.trustpilot.com
Absolute thefts not one win with in 40 pound 10p a play
Heather and sal Martin meli
15 September 2025
Comment from uk.trustpilot.com
Totally agree with a lot here worst site ever do not waste your money here there is no winning and if you do get a bonus they will take that all too
16 26
15 September 2025
Comment from uk.trustpilot.com
Wow. Never thought I'd se so many 1 stars for 365. But I'm not surprised as to why. Still waiting for a feature to drop in on one game only. it's been 6months now. Just negative spins all the time, what is up with there gaming site. Surely this is not fair play.
Christopher
15 September 2025
Comment from uk.trustpilot.com
Wish I’d read these reviews first,what a awful site for slots,literally just sit there and watch all the dead spins,bonus spins non existent,only just eats money like it’s going out of fashion,I’ve now self excluded from this site,I will still play slots as I enjoy them but thankfully I won’t be putting any more money into this site!
David
14 September 2025
Comment from uk.trustpilot.com
Vermin pure
Jake jake
13 September 2025
Comment from uk.trustpilot.com
so so so so so so so so so so bad i mean so so so so sos os bad do not trust this silly site it is so so so so sbad like pooooooooooo
Jason Clow
13 September 2025
Comment from uk.trustpilot.com
Bet 365 is a complete scam, I had recently made an account, and right after I put money into my account they had locked my account and would not let me log back in or get my money back and their support system is complete bull shit as you can't actually speak to some one only a bot and you can not even type you are forced to use pre-written answers that lead no where to unlocking your account it is genuinely impossible
Costantin
13 September 2025
Comment from uk.trustpilot.com
Be better with the customer
Aw
13 September 2025
Comment from uk.trustpilot.com
This site is a disgrace games jumping deposited £60 kicked me out when scatters where showing and restarted as I hadn’t just spent £55 absolute scum don’t waste your money on these scumbags
Girnara
12 September 2025
Comment from uk.trustpilot.com
They have a big issue with their withdrawals and customer service. Draftking is much better option than bet365
James Harper
12 September 2025
Comment from uk.trustpilot.com
Bet365 will freeze your account randomly for no reason (probably because you’re winning), then they will hold your funds until further notice while they “process” your account review. This happened to me twice now in a span of only a few months. The first time it took about a week for them to release my money. I am currently locked out for my second time & it has been 5 business days already & they are still “processing”. I suspect they are doing this to me because I am winning.
easynow
11 September 2025
Comment from uk.trustpilot.com
Staggeringly awful website. Constantly down for a start claiming 'no odds available' on, er, football and horse-racing! They have used the Responsible Gambling remit, not to limit the betting of those losing more than they can afford, but the betting of those who have a tendency to win. A thoroughly disingenuous and rotten approach, even by bookmakers' standards. And then the owners brag about how much money they've awarded themselves in bonuses. Vile.
Jason W
11 September 2025
Comment from uk.trustpilot.com
There slogan should be never pays,or never works instead of never ordinary
N W Watkins
10 September 2025
Comment from uk.trustpilot.com
If you have a bet and its a double, you wont get the price shown, as soon as you click confirm odds will change to lower price.Email help is Horrendous - Freezes - Three live chat agents failed to get my problem with reality check sorted and passed the buck - As like all businesses they do not care about the Customer, they just want your Cash !
Anthony Raine
10 September 2025
Comment from uk.trustpilot.com
The only single betting company that never pays out on its slots. I've played for years and the bet 365 is the only company I've never heard of anyone making profit on slots not once. They say there's a 94% chance which has to be investigated because it's pure lies. Everyone I speak refuses to use their slots also for the same reason.
Kev Wilson
10 September 2025
Comment from uk.trustpilot.com
Worst betting site wouldn't recommend to anyone never get any free bets or free offers just take ya money and get nothing bk loyalty means nothing to bet365 any one thinking of joining DONT
DJ S
10 September 2025
Comment from uk.trustpilot.com
Bet365 is completely a trash a$$ sports book to the 10th degree.. How is this company even in business??! Obviously has tons of bots doing the positive reviews because I've never met an actual human who has had a positive experience. First off the app is set in the 80's... Extremely outdated and they don't put any effort into it, time, or money to improve it... If you get lucky (use that term very loosely) and it lets you actually make an acct. The promo money you offer is almost always not going to still be available when you actually make a bet if it doesn't glitch 1k times ... If you happen to win good luck getting paid out if it's 3 figures or above... Screw this UK pos
james Gold
09 September 2025
Comment from uk.trustpilot.com
This site is a complete fraud and so is the owner I had a few winning bets and then they froze my account which stoped me cashing out !! Do not touch this website a complete joke !!
Dee Everett
09 September 2025
Comment from uk.trustpilot.com
Logged in OK after a break for a week but now unable to deposit. Think it's time to close my account I take regular breaks and I am well aware of what I can afford to spend. I am an adult but get treated like a child. Shame it's a good site with a wide variety of games.
Ant
09 September 2025
Comment from uk.trustpilot.com
Shut my account due to playing and spoke to them and still they ask me to ring and exsplain why I play and how I feel with what I’ve lost so I asked did I complain no well not sure what the issue was they enjoyed taking my money for years but Orwell another loyal customer blocked keeep it up and you will end up with no customers your loss
Edward Naylor
09 September 2025
Comment from uk.trustpilot.com
Multiple deposits and the same scenario dead spins and eating deposits like its nothing every single month this year something is not right at bet365 this year.
Amanda Mills
08 September 2025
Comment from uk.trustpilot.com
I very rarely gamble and was struggling to log into my bet365 account via their app. I contacted bet365 customer services with the error code I was given only to be told that they have permanently closed my account. Bet365 refuses to give me any information about their reasons for closing my account and has told me that I have no right of appeal. I will be taking my complaint to the Gambling Commission because I feel this is a disgusting way to treat customers.
Edward Naylor
08 September 2025
Comment from uk.trustpilot.com
Eye of Horus The Golden Tablet 243 spins couldnt even give me a bonus this site needs to avoided.
Liam A.
07 September 2025
Comment from uk.trustpilot.com
If I had known about Gamblrado sooner, I wouldn't have deposited here in the first place... Just because it's a big site doesn't mean they're fair... The RTPs are poor and you can only lose... Only a few win and they don't get their winnings paid out, as you can see here, or their account is simply blocked.


Kevin LoDolce
25 September 2025
Comment from uk.trustpilot.com
You can't get to the betting sometimes you get shut out and when you talk to customer service they don't understand problem terrible app.
You can’t get to the betting sometimes you get shut out and when you talk to customer service they don’t understand problem terrible app.