Bet365 PLAYER REVIEWS(3074)

Christopher Eaton
03 December 2023
Comment from uk.trustpilot.com
What a shambolic company ! My account was restricted for no explained reason after 5 months. They kept referring me to Live Chat when trying to contact them. Placed 28 in waiting line after one hour got to number 13 and then cut off. My complaint via email was supposedly refered to management but ignored.Please take my advise do not consider opening an account with bunch of comedians. It is impossible to talk with them by phone and they hide behind live (more like) dead chat.

Sherwin North
03 December 2023
Comment from uk.trustpilot.com
Can't bet because they are still confirming my location for 3 days i think it's a scam

Michael Greenhalgh
03 December 2023
Comment from uk.trustpilot.com
Worse betting site. Can not be trusted. If you’re due a big win they put a time out on your account to stop you from cashing out. Extremely dodgy. They were fine when you win little amounts but when it comes to big ones it puts a block in. Avoid!

Richy Ho
02 December 2023
Comment from uk.trustpilot.com
Awful experience.Had login / error issues for ages, before finally being told today that I was no longer able to use their services due to a "business decision which they are unable to discuss further". Guess I wasn't losing enough for them. This kind of flies in the face of their chubby pseudo gangster mouthpiece Ray Winstone, insisting we should gamble responsibly!

FM
02 December 2023
Comment from uk.trustpilot.com
Well... it's not often that I leave 5 stars for a online casino but so far bet365 seems to be very reliable, well organized and trustworthy. They have a 24/7 customer care support available; Their app has been working flawlessly so far, very smooth, no glitches.There is a great variety of games available from the biggest and most popular brands. Their bonuses comes with very little strings attached and very clear explanations on how it works and what to expect; that is a plus for newbies that sometimes get caught into unreasonable terms and conditions offered by many other online casinos out there.I still didn't get a change to do large withdraws but I will update this review at a later stage and let you know if they are just as good when it comes to giving money back. Before I sign in with any online casino I look around and check other service users reviews, usually I still give it a go even it looks not promising and will throw in a few hundred buck and see how it plays out and how the withdraw goes, how long it takes for my winnings to reach my bank accounts, if they charge fees or if they make some fuss over large winnings. before is signed in with bet365 I saw some very negative reviews here on Trustpilot and they seem fairly genuine, so here I am trying it out. As previously mentioned I will update this review once I get a chance to do few withdraws hopefully some large ones; that is where even the most promising and reputable Casinos loose their cool and try to make some problems delaying payments or going as far as closing service users accounts. That is why I would advise anybody to test these casinos with small withdraws and once you feel they can be trusted you can bet safely. Anyhow play responsibly and don't even hope that chasing losses will cut you even, ... looking forward to update this review

Oleg Fominov
02 December 2023
Comment from uk.trustpilot.com
This company is a SCAM. It is very surprising that their advertisements are shown at football matches and national television. And they are quite high in all ratings. Because they can buy it, they have good profits.In general, this is an excellent bookie, but only for those who lose money there. If you manage to make some profits, then at some point you will receive a special letter from them, in which they inform you that they have blocked your activity. If you are not going to lose your money, it is better not to start working with them.

abstract tricker
01 December 2023
Comment from uk.trustpilot.com
Shut account for no reason and only thing they said was I appreciate that this is not what you were looking to hear today. Unfortunately, no further information can be provided. Our Trading Team reviews accounts regularly and on this occasion have decided that you will be unable to use bet365 moving forward.

Kailyn Fletcher
01 December 2023
Comment from uk.trustpilot.com
I won a bet and didn’t receive my net return. I received a notification saying congratulations on winning your bet! I never received my funds. I talked to a representative through chat and she did not help. Francesca C told me that I will not receive funds after a winning ticket. This betting site is a SCAM.

Rémi Charest-Daunais
01 December 2023
Comment from uk.trustpilot.com
I am new to that casino. So i been playing for 1 week now and i have spent 1000$ and now just won 3200$. I have received the money in less than 3h. I was a bit scared because of all the negative review but guys this casino is legit.

khalil khalil
29 November 2023
Comment from uk.trustpilot.com
They ask for an investigation ID and the minimum you can put in is 10$

Dennis Mugo
29 November 2023
Comment from uk.trustpilot.com
My account have been permanently closed because I refuse to agree on a self exclusion and I had a time out for a week I came back and find out they have put restrictions on my account. This is crap

Ben S
28 November 2023
Comment from uk.trustpilot.com
Went through verification process, sent all kinds of personal documents which I was told were accepted. Still having errors logging-in, saying account not verified when I have emails from them saying it was. Spent two days going back and forth in correspondence only to be told that my account had already been closed! Now in the process to try and get my deposit back which I was forced to do when opening the account only to be told that I cannot make an withdrawal as this is restricted and I have to wait for a postal verification or a call. Easily took my money but making it very difficult to get it back. No explanation why they refused my application. Complete waste of time!

Brandon Matthews
28 November 2023
Comment from uk.trustpilot.com
Account got restricted and I never even deposit 10 yet for bonus this company if bull crap FanDuel the best I’ll stay there

rob d
28 November 2023
Comment from uk.trustpilot.com
Had an account for years and occasionally the odd problem.Under regulation 17.1 they can close your account at any time.Well that’s what happened today using the reason above for account closure.You could say that I wasn’t making them any money that they would consider me a good punter for them.RESPONSIBLE GAMBLING does not apply to this lot.Gambling is a beautiful game and it can be fun at the same time but these mugs have taken all these elements away.Profit before customer satisfaction says it all.

Alex David
26 November 2023
Comment from uk.trustpilot.com
Be aware of ESPORTS matches, a lot of people have ended up being homeless losing all their money because they don't supervise these matches and esports game players don't defend their chances properly

alvis chan
25 November 2023
Comment from uk.trustpilot.com
Opened an account for an offer, after depositing the required amount and lost it. It suspended my account, and not able to use the free credit. I would describe it as scam.

J T MONKEYMAD
25 November 2023
Comment from uk.trustpilot.com
Absolutely shocking, was with them for 10 years when i started making money and they restricted my account for no reason tried to get a reason as to why with no response, then they said my account will stay restricted but i could take my money out if i want

miroslav salapic
23 November 2023
Comment from uk.trustpilot.com
overall okay company, always can find mutual agreement, dont like the thing that after self exclusion I cant have ever again bonuses :(

Jai Moulden
23 November 2023
Comment from uk.trustpilot.com
Before I could finish verifying my account they said they refused to service me with no reason as to why I had everything to verify my account! I wouldn't use this to place bets they suck!

Steve
23 November 2023
Comment from uk.trustpilot.com
What a shocking company. My sister works there and they have meetings with the aim of messing with customers heads. They are told to target confusing customers which causes errors in judgement while betting and more profit for bet365. Different tactics to confuse and overload of thoughts etc. She says they are taught to say certain things to customers which triggers certain things in order to maximise customer losses and profit for them. Terrible place and immoral tactics.

Mr Hurst
23 November 2023
Comment from uk.trustpilot.com
This company should be reported and removed. My account has been restricted because of health and illness. How is this fair? Got restricted for 3 weeks now has been opened back up but they have removed all the boost offers because they don't like disabled people. So angry will them and service.

Marie Mills
23 November 2023
Comment from uk.trustpilot.com
This site is vile..avoid bet 365 you will spend hundreds of pounds never get any bonuses they just rip people off its disgusting..i spent a fortune but never ever withdrew 1 penny as i had no wins ..i will be telling everyone to avoid this site its so bad

Eddie T J Naylor
22 November 2023
Comment from uk.trustpilot.com
Over 120 pound in 40p spins on big fishing fortune not one bonus rip off.Big Bass Halloween 20 pound 30p spins incl extra scatters no bonus this slot where ever i play it is a scam.

Renata
22 November 2023
Comment from uk.trustpilot.com
Absolutely rubbish!!!! I’ve played £100 (0.20p each time), had 2 free bonus paying less than £10. Had about 50 x 0.20p spins in a row with no return whatsoever!!!! You can tell when they’re not right! Stay away!!!!

Parker Whitney
21 November 2023
Comment from uk.trustpilot.com
Opened an account to be able to receive $150 in bonus bets when depositing. Not an hour after depositing the $30 as required via PayPal my account is blocked due to a “trading decision”. Seems like a blatant scam luring in customers promising bonus bets they never get to access. This company is a joke and will be contacting my state gaming commission to review my options.

master dongle
21 November 2023
Comment from uk.trustpilot.com
The games pay very very very low I wouldn't recommend this site the worse I been on 1 pound stake on big bass splash 12 pound. 50 and on 2 pound stake 28 pounds. Take my word for it they are bad pay outs

Luke G
20 November 2023
Comment from uk.trustpilot.com
Closed my account as soon as I opened it. Support said I will not be allowed to open another account and wouldn't give a reason why. Couldn't even log in onceSeems like I'm not the only one who's had this happened to them

Matthew Barnes
20 November 2023
Comment from uk.trustpilot.com
Had bet365 account fir 12 years doing odd bit of sports betting.. They offered me free spins. Won £2 and started playing adventures in Wonderland. Lost £1000 in 1x hour. Advertises a 94% return. No way. Results of this roulette based game utterly fixed. The camera switches mid-spin when the wheel looks like will land on a bonus. The result when this happens every time is that it lands next door on the lowest possible win. Utterly blatant disgusting cheating that Bet365 are complicit with I shut my account with them. Customer no more and will let all my mates know about this scamming grooming tactic.

Melanie
20 November 2023
Comment from uk.trustpilot.com
Loved there app for years easy to use , latest update wasn't keen but I had over £1k in my account so thought I'll keep playing my weekly accasI had my phone stolen in a Saturday night and the thief managed to get through my fingerprint and then accessed all my data. He tried to withdraw my Money to his account which only come to light 3 days after getting and setting up a new phone. It has been I er two weeks and bet 365 still won't give me my account back they say I'm in a queue to get a call from the security staff or someone but they don't give a time and you can't call them. I am skint from the thief also using my credit card and transfering money via my Paypal . bet 365 aren't helpful. I work in a call centre and there's no excuse for the way their staff work, and speak to you like it's your own fault

Hol Besh
20 November 2023
Comment from uk.trustpilot.com
1 star is too much. After settling the payment my Account was blocked. After a month they keep sending me repetitive emails advising the team is working on my refund, asking me bank data etc over and over again. And all to just get my money back. I cant imagine what would happen if I won something actually .Run away from this company its fake and worth no stress .

Flatsome Interiors
19 November 2023
Comment from uk.trustpilot.com
Rigged Games and Rigges Casino.Do not play bet365 their games and casino. I have no pllayed over 500 hours of casino + games offered by bet365.They are just rigged. You're bound to lose money at times you win but if you play the game again you lose.Bet365 is the biggest scam in the gaming industry stay well away from these scammers.Programmatic play games are just designed to eat your money.Thanks

Andreas D.
19 November 2023
Comment from uk.trustpilot.com
Totally overrated company! How can they miss a game of the third German soccer division while their competitors have it? Unbelievable!!

蜘蛛畜牲别逼逼
19 November 2023
Comment from uk.trustpilot.com
I have just bet for 2 days, they closed my account without any explanation, luckily I made withdrawal successfully.

Stephen
18 November 2023
Comment from uk.trustpilot.com
The worst betting agency ever. The send my money to my old account i closed months earlier. Then i had to wait over 5 days to get back even though they had it bounce back from the bank within 24hrs. Then when finally they got it back in my betting account they put restrictions on my account and i could not bet. Then you ring them and they say u need tro speak with supervisor but there is no one there and they will ring me. 4 days later i get a missed call from them. Over their terrible service. Account closed. Good riddance

Rich
18 November 2023
Comment from uk.trustpilot.com
Opened an account, couldn’t login, jumped through the hoops and was told I’d been rejected as it was considered a trading account? Very odd and irritating, telling me up front may have lessened my motivation to write this review.

Ashley Haynes
18 November 2023
Comment from uk.trustpilot.com
Worsted betting company ever cashed out and never payed me f****** c****

James
17 November 2023
Comment from uk.trustpilot.com
I created an account yesterday to bet on F1 this weekend, deposit and bet £10 then received an email this morning stating the account has been closed "due to the nature of my business". I can only assume by this they mean betting on a betting site. Contacted customer support as assumed it was a mistake and was informed that the account has been closed as a decision by their "commercial department" and they are refusing to give me my deposit back saying I will have to contact them again through support to claim if I win and will lose the money otherwise. I'm sorry but if I place a bet and you close my account with no reason, having broken no rules or violated any ToS, then you cancel the bet and refund the money. Absolute joke of a company, I assume they will only keep your account open if you're guaranteed to lose your money - avoid doing business with this company at all costs to save yourself money and hassle

mary grace pilapil
17 November 2023
Comment from uk.trustpilot.com
If I could give o stars I would. Stay away from this casino time to time they ask for your geo location when you are in the middle of your bonus. Totally scam and their slots are awful tight.

David Almond
17 November 2023
Comment from uk.trustpilot.com
This site reduces how much you can bet each month, it seems if you win too much! You don't even have to bet too much either, as they decide by %.Also, if you have phone issues and deposits don't go straight in, they contact you and ask if you have money issues.I withdrew 30 pounds but this didn't appear in my account within 30 minutes, but they then started asking if I had gambling issues. It was my money!

Consumer
15 November 2023
Comment from uk.trustpilot.com
Pucking worst betting company ever don’t have proper system in support system don’t waist your time and money

andy somer
15 November 2023
Comment from uk.trustpilot.com
DO NOT USE THIS IS THERE TERMS - please be advised as stated in our terms and conditions: 17.1 We may close, limit or suspend your Account at any time. Please do not use I tried to cash out my bet £1300 which accepted then rejected as my account had been restricted with no say or warning funny how the account was restricted when I won £1300 2 days earlier. My account has been closed and I have ante posts bets on for Cheltenham 2024 so highly doubt I’ll get a refund for that considering my account is not accessible.

tiit
15 November 2023
Comment from uk.trustpilot.com
SCAM SITETHEY SHOW FAKE LIVE SCORE AND DONT REFUND AFTER THEY PROVIDE FAKE INFORMATION ON SITE.REMOVED LIVE GAME AND CASHOUT OPTION, THEY PROMISED REFUND BUT NOW AVOIDING IT.REPORT THOSE SCAMMERS AND DONT PLAY IN THERE

maags
15 November 2023
Comment from uk.trustpilot.com
I've never been worse treated by customer support.For THREE MONTHS I've been trying to get a withdrawal, after Bet365 shut down operations in my country. With no possible to play, there's no reason to keep funds in my wallet. Since bank is only withdrawal option, they asked me per email to enter my bank details. I know several from my country who has received withdrawals from Bet365 with same bank details, so I thought I'd be quick and okay, and support seemed nice and helpful.Fine, so far, so good. However, for THREE MONTHS I keep being assigned new support persons, where everyone asks the SAME QUESTIONS and want the same information all over again - on repeat. They don't seem to care enough even to read the previous 1-2 emails with information I sent to the previous support person. And with every person, there are lengthy periods of wait, before a new person arrives with the same questions and the same lengthy delays.Three months has gone, and I still am no closer to receive my withdrawal of over €10000.Quite shocking. I don't know why they feel justified in treating me this poorly.

Frank Da Fonseca
15 November 2023
Comment from uk.trustpilot.com
First of all this site is full of SH** I tried it out lost I'd say 3k ... then I started betting on their site with basketball and would use the cash out early that they promote I won up to 10k I cashed out ... after that I tried to play again all of a sudden I'm restricted not blocked restricted is basically not kicking you out of their site since they have no recourse since I did nothing wrong but restricted is limiting your bets to 5 cents, 10cents yes you heard me 10cents for what reason because I won to much money. They say it's not up to them it's their team that review this and they have put me on restricted forever I will not be able to get off of restricted. What a joke aOf a betting site when I was loosing they were happy to take my money when I won they restricted me to not play again hahaha can you say scam. I would love to sue these scamers

stephen whitfield
12 November 2023
Comment from uk.trustpilot.com
I have a deposit limit of £50 daily. And i use most of this limit nearly everyday if i have the funds. But they remove the free to play promotions when they choose to at anytime. Even if you have been playing them through out the week they remove them for example the goals giveaway promotion. That is very unfair to be honest. You are looking forward to maybe winning bet credits and then out of no where the promotion is gone. Seriously it is wrong. I really do not understand how they can treat loyal customers this way. And if you contact them to ask them why they say it is the trading teams decision and the safer gambling team. So it is to do with how much money you are spending which does not make any sense. If you spend money they remove promotions and if you win they do the same. Where is the customers rewards for spending money on your site. They have no respect or loyalty.

Derek Garner
12 November 2023
Comment from uk.trustpilot.com
Constantly unable to connect, all banking apps work fine. Who cares about promotions if you can't access service. Betfair works ok

Taylor Mack
12 November 2023
Comment from uk.trustpilot.com
Really bad odds on slots, strongly not recommended. Worst I have played across different sites.

Mike
12 November 2023
Comment from uk.trustpilot.com
THEY ARE LIKE ORDINARY GARBAGE IN WHICH YOU WILL NOT GET ANY ENTERTAINMENT, YOU WILL BE ROBBED LIKE A WHO-RE IN broad daylight! FU-CKING THIEVES!

Joe Smith
12 November 2023
Comment from uk.trustpilot.com
This is the worst Sports bet app you'll ever find it is a sports BET app but yet customer service knows nothing about sports and none of which can speak English! A constantly have players and take bets on these players who are not even in the lineup. The supervisors are even extremely rude and dishonest when you try to chat with them I really would not recommend this app to anyone they're very shady they will take your money they even locked me out of my account and would not let me cash my money out!
Eric frank
05 December 2023
Comment from uk.trustpilot.com
It is a great pleasure for me to write this review and I would like to express my sincere gratitude. I would like to thank the name in my profile picture for their excellent support in helping
It is a great pleasure for me to write this review and I would like to express my sincere gratitude. I would like to thank the name in my profile picture for their excellent support in helping