Bet365 PLAYER REVIEWS(3056)

Corey NZ
06 July 2024
Comment from uk.trustpilot.com
Been with them for 10 years trying to withdraw $500 currently which is nothing all or a suden they cant transfer money to my card!!!!! Same card Ive been using for months blaming my bank ive now changed the card to another bank abd still waiting for the transfer will never deal with them again after this they are slow to respond wont call you after numerous requests not one of there online numbers work I wont gamble anymore.

Raz Haider
05 July 2024
Comment from uk.trustpilot.com
I been a member with Bet365 for past 5 years I only gambled small here n there. One day I came across to their Live Casino and roulette caught my eye.I started off badly losing £500 within 30 mins which made me stop immediately. I then focused on how the Roulette works I watched the spins for hours n hours and for weeks until I got hold of it.Anyway cut the long story short I deposited £300 and within an hr I was up by £6000 lol I quickly cashed out. They immediately blocked my account and asked for various of different documentation apparently they found an old iva on my credit file which is totally BS! Im glad I cashed out im glad I rinsed them ;) ;) hope everyone does the same just rinse these b@@@@@ds.

Craig Osullivan
05 July 2024
Comment from uk.trustpilot.com
Lucky to give them a 1 I believe they r taking part in fragulant activities Took my money and kicked me out the game then blocked me and then restricted me after taking my money Not just me my mates had the same problem 🙃 bad service bad gaming experience and bad customer service

Disappointed customer
05 July 2024
Comment from uk.trustpilot.com
Tried this site as an alternative to another similar, their slot games are diabolical in around 100 spins I did not register a win. All it did was pay 50% of the stake periodically. Never come across a worse site than BET365 in many years and have deleted my account. Personally I would avoid this business and look elsewhere.

sun.
03 July 2024
Comment from uk.trustpilot.com
Casino is a joke , just bet if you want . Slots are rigged beyond belief, I have never seen any site that actually gives you nothing haha

Desmond Turner
03 July 2024
Comment from uk.trustpilot.com
just not much fun. i don't mind losing as I am aware of the nature of gambling but they do promote fun so how is it fun when they just bleeding you? £3.80 bonus after putting on £100 for 40p spins. ok not expecting to double my money but even getting a 3rd back be nice. So if won £25 id be happy because I've had fun and gave something back. but there slots are the worst. they give you nothing the bonuses are poop!

customer
03 July 2024
Comment from uk.trustpilot.com
The agent doesn't want to pay me my winnings is there a customer support?

Mr Simon phoenix
02 July 2024
Comment from uk.trustpilot.com
Good for sports betting but avoid their slots they are the worst I've ever seen do not recognise any of the providers small max wins and just really really bad I've played there many times must be over a grand down on slots without a single win over twenty quid.. I'm done now will play elsewhere

nana
02 July 2024
Comment from uk.trustpilot.com
Please please please please stay away from the company.they are proper scammers.they find any to steal all your money be careful about them

Krystof Charles
01 July 2024
Comment from uk.trustpilot.com
They will do anything to not make u win. For exemple your team win. Then u ad monre money and add another team to win in the future, you first win will dissapear..i dont refomment this app. They are c r o o k s

Gordon Osborne
29 June 2024
Comment from uk.trustpilot.com
Have been using this site for some time on a limited basis just for fun and been ok.Offered a free 10 spins on a gaming machine in return for making a £5 bet on the euro's.Made bet assumed game 'book of death' showing ten free spins was my reward. Tried it , did not show how many spins I had which must have exceeded 10 although at least one in three was a winner! Suddenly message no creditt left? and my account had been deducted £20. Complained, the game I used was not included, various messages eager to consider my concerns!! Have been locked out of site, I did request this as I thought it was a scam. Further messages to use their online chat? A robot? Have to prove I am human? Scam no other sensible alternative, ok will I learn? if something is too good to be true??

Christine Levesque
29 June 2024
Comment from uk.trustpilot.com
I was addicted to bet right from time because I needed more money but now I don't need it anymore. I have found a better platform that makes me relax and watch my money grow everyday. I discovered (Ab haṣh) that has provided me with steady payouts.

Jo W
28 June 2024
Comment from uk.trustpilot.com
Once you've given them all your personal details they would close the account without me even placing a bet. Their excuse was they don't want my business but it's OK to take my details. Avoid.

Randy
28 June 2024
Comment from uk.trustpilot.com
Deposited $8600 i won $2400 they are refusing to pay me not only my winnings but not give me my deposit back. DO NOT Deposit with this site, they want bank statements of evrey transaction you have ever done LITERATELY, passport, licence they are scammers and need to be reported for fraud. DO NOT OPEN AN ACCOUNT WITH THEM

Svetlana Mitin
28 June 2024
Comment from uk.trustpilot.com
People affected by bet365 scams can and should report a wagering dispute to the Northern Territory (NT) Racing Commission. I did.

karl
27 June 2024
Comment from uk.trustpilot.com
Theses people try to con you few times now bets they put Red Cross and it’s won this been on acca also iv got a multiple bet on different sports going on 4 selections already won they not put green tick for win or not getting any cash out message them loads of times they are waste of time

Stephen Bailey
27 June 2024
Comment from uk.trustpilot.com
Spent £200 on slots and still never had a bonus . It’s like you spin at £1 and if you win you get 30p All planned to make you think your winning but it’s slowly taking all your money

Jason Doerr
27 June 2024
Comment from uk.trustpilot.com
Like many betting apps the casino games are a joke! They use algorithms that are rigged so you can’t win and you usually know just by the cards showing if you have already lost on the first deal. Complete joke. Odds are infinitely better at a casino.

ReviewerHound
27 June 2024
Comment from uk.trustpilot.com
Strongly recommend using other companies. Had created an account and reached out to gain access to it as the login credentials did not work. They did not resolve the issue and repeatedly stated they did not want my business but did not say why nor was much information requested to set up the account. They decided to discriminate against me but would not acknowledge any tangible reason. This was escalated up the chain to a number of managers who continued to copy and paste their script without actually providing any explanation. I had no issues taking my business elsewhere and account was set up no problem. Recommend you don’t waste your time with bet365

Adam
26 June 2024
Comment from uk.trustpilot.com
Awful customer service. Live chat gets cut off whilst proving they're in the wrong. 10+ years custom and won't be using any longer. Rude, obnoxious and can't admit mistakes

Brent Mudic
24 June 2024
Comment from uk.trustpilot.com
I had been with bet365 since 2020 and my bets were only for sports. Here is my experience. Positives:1. When it comes to paying out, you do get paid out within 60-90 minutes of your withdrawal request. Negatives:1. Really bad customer service. When you go live chat with a customer service representative you issue your betting number/code. They will pull up the game that there is an issue with and basically tell you to either wait or things are not resolved. They will never tell you the progress of the issue, basically brush you aside and 'wait'.2. I have a lot of issues with picking games that disappear and after waiting many hours, the bet hasn't been paid out or voided. You have to wait 3-5 days before things get settled.3. Communication is really bad. Adding to my previous point number 2, not one time would I receive any kind of notification that the game was either cancelled or postponed. You are stuck with an incompetent customer service that brushes you off having no questions answered. A while back, bet365 would actually send you a notification telling you the problem and then the 'good faith' message where they said they will give you the benefit of the doubt after a game has been completed. 4. Bet365 app is outdated and useless. If you place a wager and you let your app sit idle, it will not catch up with the up to date scores. 5. I do not play casino or slots, but I was offered a deal if I deposited $250 I would get $100 in complimentary coins. This did not happen, even though I do not play those games, it is true that bet365 does not give you the proper bonuses.bet365 lost my business because of all of this nonsense. You need to be customer focused and give the customer the proper support. When I was talking with customer support through the live chat, one agent told me that the 'live in play' betting was controlled by a contracting company. So basically bet365 is just a bank with an app.

Parth Patel
24 June 2024
Comment from uk.trustpilot.com
This is the worst site ever and I believe it's a whole scam... these people won my money time after time and I once had a winning and they would not allow my to withdraw my funds... contacted customer service and they permanently suspended my account for no reason... Bet365 is nothing but a scam site.... PLEASE BE AWARE PEOPLE... Then the worst thing is they restrict my account but it's not delete... I can't use the site but they are telling me they need to keep all my personal information.... this is foolishness... this site need closing down... seriously!!!

Mod Tech
24 June 2024
Comment from uk.trustpilot.com
There were frequent support issues and in general the games had difficulties and glitches that annoyed me. Yes support was able to solve many problems and apologize but for me this is not enough for a good game

Jerry
23 June 2024
Comment from uk.trustpilot.com
I'll try to cut to the chase... Spend the money you're debating on adding to bet365 and do ANYTHING ELSE with it!!!They held my withdrawal over a week redirecting the destination I chose(APPROVED BY BET365) MULTIPLE TIMES WITHOUT MY CONSENT & WITHOUT NOTIFYING ME!!! They claimed they were unable to do anything to help get my funds to the correct destination and did nothing that made me feel comfortable I would receive my money! Only reason I truly believe it was returned was because no major sports were available and knew I would stupidly play it via casino again.Sure enough the terms and conditions were updated after the funds were returned and I declined accepting the new terms and conditions understanding I couldn't resume bet365 access. Well they suckered me in with 20 dollars to accept the updated terms and sure enough bonus never stood a chance at seeing a profit.So moving forward surely I wouldn't need to worry they would immediately scam me for more money that had no restrictions right? WRONG!!! I attempted to deposit and was told my deposit was denied and I should attempt again & had same outcome. Sure enough this was FALSE & they ACCEPTED BOTH DEPOSITS & denied when confronting support and hidden from the transaction list! They went on to ban my account and refuse to return the funds or provide a statement of my transactions I requested! They still won't say anything about returning the funds and refuse to provide my transaction statement requests unless I speak with them via phone call.. I assume that's because they want me to agree to something I wouldn't if it was presented via email but what do I know?.. I've attempted to get my funds back since ut occurred on June 14th around 10:30 am 2024Anyway do ANYTHING and I mean ANYTHING ELSE with your money then deposit to these thieves!!*Any response from 365 is an act for good publicity 💯 they've had plenty of time to give me MY money!!

Sam Laharnar
23 June 2024
Comment from uk.trustpilot.com
Scammers! No issues when im losing money, i was down 20k! Happily took my money immediately when bets were lost, but last week i won 25k and withdrew it, placed a new bet for 3k and then they suspended my account but said the bet still stands. The bet won for 35k and now they're not letting me withdraw it. Dont use bet365

Positivevibe
23 June 2024
Comment from uk.trustpilot.com
It is dire really bad. Do not play the games on here. You don't even get a game it is just take take take if you win your up maybe a couple of pound and that is your lot. Also how they spin it looks tampered and slow and that it is thinking. I just read they have been fined. I came on here to see if it is just me. I think they flag certain player just to lose. You seriously do not get to play it just takes no game no fun nothing. It is a horrible site and I am not playing here. It is a dark place. When you can even get up even £5 there is a problem. Each time you play that is not random it is rigged. People don't do it to yourself . Dead spin dead spin then you money is over in minutes.

Loial
22 June 2024
Comment from uk.trustpilot.com
I quite like the site but if you win any free credits, bets or spins they simply don't tell you. Nothing in your messages. By the time you find out they have expired.

Christopher Woods
22 June 2024
Comment from uk.trustpilot.com
Horrible I opened up an account and couldn’t make a bet after being verified because they insisted on live chatting with me about support of my child which might I add, rest his soul, is deceased zero stars if possible

istaky
22 June 2024
Comment from uk.trustpilot.com
they scammed me for 207$. My account was flagged for no reason after years of not logging in, they let me deposit with ease, but wont let me bet or withdraw. they act as if they cant send the money to my bank or refund it. its a scam stay away

Marius Spirlea
21 June 2024
Comment from uk.trustpilot.com
Terrible customer service. Just created an account with them and I required help trying to verify my account as they keep on rejecting my my proof of address document, and keep on telling me they do not accept telephone bills meanwhile I’m uploading an internet bill using premade templates and making me wait 5 minutes for each reply. Wouldn’t recommend it based on the experience of other players and mine so far. Get also a damn social media team!!

kieron connolly
21 June 2024
Comment from uk.trustpilot.com
Scammers, i placed a bet with £600 return then they dropped the return to £3 and won’t let me cash out, even thou none of the games had started. Customer service is useless, they’ll just tell you “it appears you can’t cash out at this time” and then leave the chat.

Stephen
21 June 2024
Comment from uk.trustpilot.com
Betbuilder get a free bet smallprint con! Why does bet have to be placed one hour before kick-off? Just another way to dupe you into having a bet and not giving you a free bet! 365 used to be the place to bet but gives less and less to punters to maximise profits!!

R Tonin
21 June 2024
Comment from uk.trustpilot.com
0 star for them losing $25000 over 2 weeks Very very poor site no winning all game are fake only they collect

Toby
20 June 2024
Comment from uk.trustpilot.com
Would definitely 0 star this company should there be the option. They will restrict your betting activity if you’re not losing money with them week in and week out. They prefer the customers that aimlessly lose money with them and restrict people who place larger winning bets. They will use the umbrella of carrying out affordability checks to show you can maintain gambling over a certain amount, when you provide said information they’ll still keep you restricted even though the evidence you provide clearly shows otherwise. Never in my life have I experienced such nonsense from a betting site. Steer well clear.

Christopher Morgan
20 June 2024
Comment from uk.trustpilot.com
The worst sport betting site they do not honor referral bonuses tell u it's was unsuccessful smh gtfoh go to FanDuel they offer the most n honor their referral bonuses all the time

Jarrod Beech
19 June 2024
Comment from uk.trustpilot.com
Disgrace. Credit me for McTominay any goalscorer tonight. Before I can cash in, you take it off me again.Lots of sites are quoting him as scorer rather than a OG. Poor and penny pinching. Coates family say no more

Matthew
18 June 2024
Comment from uk.trustpilot.com
My wife and I like to bet on football when the world cup or the euro cup comes around. This year I found Bet365 have completely banned me from using their services. No explanation, no appeals. I was outraged.

Maciej Gasieniec
17 June 2024
Comment from uk.trustpilot.com
As many people said, they just blocked my account with no reason after 2 days. I had very good bets, with nice profit, they close them and gave me cash out back. They are trying to get only people who have problem with gambling and doing risky bets, someone who is smart and want to earn some money, they giving a block. Ridiculous as it finest. I wish to give them 0 star.

MCB
17 June 2024
Comment from uk.trustpilot.com
I’ve been using BET365 since February 2024 and out of the blue I get an email saying my account has been reviewed and restrictions will now apply. They did not say what the restrictions were so I went online to place a bet and basically the restrictions were so tight it was not worth placing any bets. I contacted customer services by email stating that I was suppressed by this as over the months I have been given free bets for as a reward for customer loyalty. I had placed over £3k of bets and was £300 up with about 5 open bets. After sending this email I got a very abrupt email saying my account was to be closed immediately but my open bets would be honoured. Thanks for that BET365 you’ve lost yourself a loyal customer.

SomeGuy
17 June 2024
Comment from uk.trustpilot.com
0 stars.Basically created an account, added my national ID, verified with success.The next day, I get an email they have decided to close my account.I write an email to the support basically telling them to go ... themselves and that I want them to delete all of my personal information.The guy tells me :"The commercial service regularly examines accounts and decides that they won't to do business with clients for unknown reasons", and goes on to tell me he cannot delete my personal data.How crazy is that and how is it even possible that these companies can keep doing stuff like that.Gangsters.

James Bond
16 June 2024
Comment from uk.trustpilot.com
terrible costumer service. Put in queue for 2 hours just to get told that i had to talk to someone else. Transfered me to that person, waited 3 hours. no one joined the chat and i was first in queue the entire time. Left and do not intend to come back.

Lana Ward
16 June 2024
Comment from uk.trustpilot.com
I deposited $100 n did not receive my bonus bets as promised im the sign up offer. When I contacted customer service they credited me $10. I’ll go back to playing Play Alberta

ufc
16 June 2024
Comment from uk.trustpilot.com
I placed a 5 pound bet cashed out at 6.78 they rejected my cash out lost the bet even after pressing confirm at 6.78

JAMES
15 June 2024
Comment from uk.trustpilot.com
Absolutely shocking,decide to close your account with no reason,and will permanently close any account they think could be mine,feel free as I only have a couple of bets now and then,perhaps it's been closed because I'm not gambling thousands a week,wouldnt bother if I were you Go to sky bet

Darren
15 June 2024
Comment from uk.trustpilot.com
This online gambling company is the best of them all. They have the best odds of any online company most of the time and pay out immediately. Not like most who take days to pay out or worse, some don't pay out at all! Why should you wait days to get paid out when they take your money instantly. Fair play to this company for the speed of withdrawals. I have never had an issue with them and recommend them highly.

Darren S.....
15 June 2024
Comment from uk.trustpilot.com
I had a bet builder on a football match they said cash out, not me, so I did, now they wont pay. Complete rip off, I even had a screenshot of 'cashed out' They are dishonest to the core, never place a bet with them again.....I placed a bet in good faith and they lied!!!

Paul O'Neill
15 June 2024
Comment from uk.trustpilot.com
Terrible customer service. They have my money and refuse to give me access to it because I cannot remember one piece of memorable data even though I can provide everything else and I can prove my ID

Piotr
14 June 2024
Comment from uk.trustpilot.com
Hi, the website is scam the bets are based on statistic website and they change the statistic for bet365 benefits. I watch the match and the player scored and have 2nd shot on target and goalkepeer save it. I won as I bet 2 shots on target but they took money from my account and they said that the 2nd shot was taken off from statistics and take took over the money and the bet was lost. Both shots are on video and still they do not want give me back money. Contacted customer service and they ignored and said goodbye. Scammers

Robert Douglas
14 June 2024
Comment from uk.trustpilot.com
Thank you BET 365....A few of my friends have had a cracking day on monday i sent them 2 horses in france at 11.30ish ....1.12 craon OUT OF AFRICA @7/1 wins at 9/4....6.28 dax PLATEADO @22/1 wins at 13/2....id say there was a few lads that had the double unfortunatley i didnt, i had £150 ew at 13/2 and £75ew at 20/1 with another firm...Apologies Denice but you have plenty, So if ive cost you £50k im truly sorry 🤣🤣🤣
Stephen
07 July 2024
Comment from uk.trustpilot.com
Virtual racing is a lottery yes but on 365 your horse never runs a race EVER! Its as though they know what you backed and cant win and only time i picked a winner it came up except price change so couldnt get bet on but virtual is fixed price VERY DODGY
Virtual racing is a lottery yes but on 365 your horse never runs a race EVER! Its as though they know what you backed and cant win and only time i picked a winner it came up except price change so couldnt get bet on but virtual is fixed price VERY DODGY