William Hill PLAYER REVIEWS(3583)
Ismael
01 August 2022
Comment from ca.trustpilot.com
They stole my money, I have deposited my money, and they closed my account and they don't want to return my money.
Nick Puttick
01 August 2022
Comment from ca.trustpilot.com
Was a great site for promotions ,but now you get nothing!! even the bonus drop is impossible to win,and now the scratch of the day has gone the same !! Contacted customer service and all they said was its out of our hands ✋, like it was nothing to do with William hill ?
saneca bayley
01 August 2022
Comment from ca.trustpilot.com
awful bookies ... spend spend spend , they dont have a problem , finally win some money back ( not even break even ) and boom suspend the account asking for your life story
Roy Knight
31 July 2022
Comment from ca.trustpilot.com
Absolutely disgraceful payouts for the amount you put in. By far the worst of the big companies getting any sort of wins or even gameplay for your money. Won't be wasting any more cash with them that's for sure. To spend nearly 600 quid on a game and the highest feature win being 25 quid when it takes so much to even get the feature is beyond daylight robbery.
Paul Mitchelson
31 July 2022
Comment from ca.trustpilot.com
Fed up of not winning a penny and fed up of playing slots to win 1p back like seriously..Free spins have paid out a little bit but when money is getting spent nothing comes back in, william hill know what they are doing i think its unfair and cruel and definitely need trading standards to check this out
ChelseaDad
30 July 2022
Comment from ca.trustpilot.com
Placed £10 Friday played Eye of Horus and Gold Rush Bonanza, won £180 by mixing the games such as Adv Wonderland, roulette etc.Withdrew £100 (was getting very tight) and carried on playing. Within 10mins lost £50. Remaining £30 was used on eye Horus megaways. Last 20p spin caught the bonus* and paid a total of £1.60! Conclusion = these people switch you off if you're doing well and hope you re deposit. Not this month Will Hill/888, I am self excluding for 30 days, thanks.
SARAH BAKER
30 July 2022
Comment from ca.trustpilot.com
William hill slingo who wants to be a millionaire is so fixed compared to other sites I play on u get to the last ball and it just sticks all the time so hard to win on there
Darren Pearson
28 July 2022
Comment from ca.trustpilot.com
Useless people.. Useless app. Don't even bother. Bet365 is 100X better.
Simon Parkin
28 July 2022
Comment from ca.trustpilot.com
Come on William hill settle your bets on the golf first round leader market's five hours now. It's impossible to speak to a real human being people don't want to speak with a bot. Disgraceful service five hours now this market has finished. Not got any problems with deposits and withdrawals good app apart from trying to resolve issues people don't want to speak with robots
ghosts of marston moor
28 July 2022
Comment from ca.trustpilot.com
WILLIAM HILL IS OPERATED BY 888, AFTER WRITING A REVIEW ON TRUSTPILOT ive notice that trustpilot has 2 sites on their review page for william hill why is this, this casino is dismill, no wins, no bonuses, just absolute dire to play, no fun whats so ever , as they say BUYER BEWARE...
Al Carpenter
28 July 2022
Comment from ca.trustpilot.com
Guys, I mean William Hill guys, are you out of your mind? What is going on? Your slot games does not even pay back guaranteed RTP! I had over 60 sessions on Playtech games staked thousands, none pays anything...it is almost impossible to catch a "push"! I am talking about the games with over 4000 lines such as epic ape,buffalo blitz etc. Free spins do not pay anything,just empty extended free spins but empty. We are not just grumpy customers who just lose and blame the company. Something is truly wrong with your games. These games were just fine, you did tightened to an extreme level...You are losing customers. I opened account with another bookie and it is just fine. You feel like you are in a legit casino whether you win or lose. I used to deposit more to William Hill, no more, I deposit the bare minimum. The other thing is, you do not value your players with history. You revoked my VIP status. That is unacceptable. Your review rating was 1 star. I see you also involve your company in artificial and unethical star boost here and other sites through fake accounts that are bombarding you with 5 stars. But even this not bring you to even 4 Stars. How pathetic. You were one of the best casinos and bookies...it is long gone. I can't believe you dropped yourself into the scam level nobody casinos. You should fix yourself and let your players win at least once in a while. It seems your games are extremely manipulated.And in order not to face the frustration of your customers you came up with a chat bot which does not even work. It is unbelievable. You totally lost your touch with your customers.
Charlene Hunt
28 July 2022
Comment from ca.trustpilot.com
new customer i am , not a win in sight , very sorry but i shall not play here anymore ,total scam not even one win ,loss after loss ,shameful place to call a casino site .
Mark Hunt
27 July 2022
Comment from ca.trustpilot.com
Very slow ,took 40 pound and I could not even play ,terrible play ,lost my money ,going to keep away from here ,you are scaring customers away ,not one win in 40 pound ,that's a scam ,sorry but true.
Wayne Morris
27 July 2022
Comment from ca.trustpilot.com
Absolutely disgusting trading standards need to open an account under cover and realise how much this site is taking of people and not giving no wins whatsoever over 3 grand down and nothing offered back at all over 700 this month how they getting away with it wont ever b gambling on here again
HelgaHumperdink
26 July 2022
Comment from ca.trustpilot.com
Wouldn’t even give 1 star,Absolutely shocking takes winnings off you, doesn’t pay cashback, and you win absolutely nothing, absolute ? also customer service is terrible, bribes you into other things like free spins rather than paying you your winnings when you complain to them. Awful site.
GinGin
26 July 2022
Comment from ca.trustpilot.com
Absolute ?. You win nothing.I wouldn’t even put the star but you have to.
Micky C
25 July 2022
Comment from ca.trustpilot.com
Slots are a scam, you won't win anything over £1000 in any situation, slots will eat the balance back.
Rik Mayall =MESSIAH
24 July 2022
Comment from ca.trustpilot.com
WH has now been ruined by the takeover by 888 , you used to get wins here and there but now just like 888 you get and win Jack ? Time to leave this greedy organisation
Billy
24 July 2022
Comment from ca.trustpilot.com
I should not give them a star, bad bad bad company which you should never join! Excuse for security reasons for proof of account for withdrawal, after half of days of processing now they ask for proof of bank account documentation. I don't know why there is no question to deposit, no verification for deposits and why there are processing and processing when you withdraw your money?I had been submitting different kinds of documents throughout the whole day for different process after process, if you don't mind wasting your time, losing your money, join this platform, thank you for your attention.
David Holt
24 July 2022
Comment from ca.trustpilot.com
£960 spent on slots all £2 stakes over 2 days different times different games different machines in the Runcorn shop , no wins over £10 whatsoever gave 1 bonus that paid £6 that’s x3 and the rest around £1 wins no features or nothing WOW , never ever again what an embarrassment of a betting company At least 1 good thing has came out of this experience I’m never ever going to make the same mistake again it’s put me off gambling completely What a complete waste of time no fun no excitement no entertainment just a complete waste of time and money I don’t know how it’s possible to spend so much and have no fun and no entertainment and accumulate nothing whatsoever in the end I couldn’t wait for the last of my credit to run out so I could go home The sooner these morbid boring smelly shops get closed down the better
Kevin Bale
23 July 2022
Comment from ca.trustpilot.com
Don't bet with William hill if you like a win sometimes because you only lose, bonus come up get free 12 spins and it lose lose lose then 3 win, nothing go oven £100 for them to say it a Vegas casino is a joke, it generated and random, if so win no wins come in, juse losing one, bet esle where, would not give them a star, and you can see for yourself why their shop aswell closing down and empty, because they cheating their customers, be like it for 3 years now
Richard Ireland
23 July 2022
Comment from ca.trustpilot.com
Rio casino Las Vegas. someone need’s to look at the writer’s at the sport book few are good writer’s.some are bad.shame it a nice place and a cool book…….Thank you……
Lorna Lynnor Aves
23 July 2022
Comment from ca.trustpilot.com
Don’t believe the Reviews This site is ?Lost over £6000 in less than a year You win a little Then the games will start to play backwards!!Taking it all back. The bonus drop never drops any money despite the amount you spend with them every month The strike gold bonus is ?Never win more than a pound!!!Stay away from this site.I have closed my account permanently Good riddance
Paul mills
23 July 2022
Comment from ca.trustpilot.com
I have never felt angry enough to want to write a review of a company ,I understand that sometimes things ,purchases etc don’t go to plan but a good business will do their utmost to sort issues.William Hill won’t ,stay as far away from their online business as you can I stupidly signed up and made a small deposit in my new account and placed a couple of each way bets .I noticed I missed if you place a £10 bet you get £30 in free bets so wanted to deposit another £10 to take advantage of this.As I tried to do this I found my account locked and a caption advised me to seek help, I started a chat and was told there were issues concerning security but not exactly what and was asked to provide bank statements ,photo ID and proof of address me holding each of these my face visible.I stupidly asked for my deposit back and just close my account , but no unless I do as previously stated they are going to keep my money.Why don’t they do their security checks before they allow any bank transactions.I have made this sound as if it was all very quick this went on for hours ,they quoted company policy and endless rules and regulations ,me the customer seemed to be the least of their interest.
res snipz
23 July 2022
Comment from ca.trustpilot.com
I won a mega jackpot and then only paid me £30 They tried hide the fact that we won we sent them proof and we got video evidence
Hayley White
21 July 2022
Comment from ca.trustpilot.com
Very bad customer services
Jen Buczon
21 July 2022
Comment from ca.trustpilot.com
Disgraceful company! Take take take never win nothing
nicola butler
20 July 2022
Comment from ca.trustpilot.com
Its a con!! Stake loads of money, but never win. Always same name winners day and night, same names crop up all day and night, absolutely no chance of winning, its a fix, no fair gaming at all here. Same winnners.
Kristopher Flynn-Hutt
20 July 2022
Comment from ca.trustpilot.com
Superb, prompt responses, and a fantastic service. 10/10. I recommend WH to all of my mates. It’s my go-to betting site. Thank you! ?
Just me
20 July 2022
Comment from ca.trustpilot.com
Not a bonus spend 500! Avoid it like the plague! The website is rigged!!!
david Finnerty
19 July 2022
Comment from ca.trustpilot.com
Games are 100 percent fixed...stay away from these thieving scum games... regulated my ass... regulated so you can't win.
cant say that
19 July 2022
Comment from ca.trustpilot.com
Dead play Mr Q
Catherine
19 July 2022
Comment from ca.trustpilot.com
Baffled with William Hill have had an account for years and would have given them 5 stars but playing slots won a 100 and next minute my account was closed..said Mr Green told them to do it so had go to Mr Green live chat and they said they never and my account is open with them..William Hill I like an explanation because both sites live chat people are Baffled themselves..
Nick Butler
19 July 2022
Comment from ca.trustpilot.com
Welcome offer is absolutely shocking, impossible to bonus, avoid!
Robert Haberfield
18 July 2022
Comment from ca.trustpilot.com
Be aware when taking up there offer of opening a new online account they take your money no problem but when you want to take your money out they want a photo of you holding your passport a photo of a utility bill a photo of you with your user name and a photo of you holding your bank statement with the transaction going out. It’s been a week with me and still can’t get my money out. There saying the documents are not in focus or cropped or not in date. They have no problem at all taking your money why don’t they go through this process before you put a bet on ????
Lauris Steinbergs vecnoMolodoi
18 July 2022
Comment from ca.trustpilot.com
Good luck working
Ozzy
18 July 2022
Comment from ca.trustpilot.com
DO NOT INVEST YOUR MONEY IN TO WILLIAM HILL THIS CONPANY IVE BEEN THERE COSTUMER FOR YEARS AND REGARDLESS ON MY CONCURRENT TOP UPS THEY JUST TAKE FIND YOUR SELF A SITE THATS GONNA GIVE YOU PLEASURE PLAYING BECAUSE ALL THESE DO IS TAKE AND STRESS YOU OUT, ANYHOW WILLIAM HILL YOUVE LOST ANOTHER COSTUMER HOPEFUKLY MANY MORE TO GO.
Liam
17 July 2022
Comment from ca.trustpilot.com
So this is how it works then because I've made a review bout how rubbish the games are I've not even managed to win 20p now so clearly they have seen my review and stopped me winning anything to me that shows your controlling the games WilliamHill
Linda Pook
16 July 2022
Comment from ca.trustpilot.com
Don't try to open an account with Who, they are unbelievably awful. I chose them via an ITV racing partner promo, deposited my funds when asked after assuming I had been fully verified, then they locked my account and wouldn't give me my money back until I sent in about 20 selfies holding various ID docs.. Took me 2 weeks of stress, before I got my funds returned after threatening them with legal action. Atrocious, it was a joke. Felt sorry for the team having to deal with this but a ridiculous system.
Andrejs Voronovskis
16 July 2022
Comment from ca.trustpilot.com
Spent 300£ and no bonus or good games, no fun at all, robbing bastar
Stuart Connor
15 July 2022
Comment from ca.trustpilot.com
Twice now William Hill have failed to payout when they should have.One on a horse race when they took the bet the hose won then they said the bet was done after time even though the race had not stated. Obviously cheaper for WH to give me my stake back rather than the winnings. They should not have took the bet like they did.The second one was Netherlands v Portugal womens match when Portugal won a corner then the whistle went, the 5th corner was what i needed to win but WH said THEIR sources only said 4 so no win. BBC sport and Sky sports should 5 corners because a friend won on their betting where i did not.Time to go elsewhere i think.
Jens
15 July 2022
Comment from ca.trustpilot.com
Warning. Don't open an account with Will Hill, you will be restricted within days.1. Acc opened2. Promos played3. Money lost (£17)4. Email received and account restricted I can't play scratch of day, no acca boost, nothing.Will Hill has officially sucked the fun out of gambling.A friend opened an account one week later and got restricted after only 3 days having placed only 4 bets totalling less than £40 winning zilch.You have been warned, I am not alone, just read the 1000s of negative reviews here.
Matthew Thompson
15 July 2022
Comment from ca.trustpilot.com
Bet with anyone else bar these. They don't like you winning money off them and if you have a few winners are quick to restrict your account. Bet365 and Unibet are much better and reliable companies who do not penalise you when you are on a good run.
Sean Crozier
14 July 2022
Comment from ca.trustpilot.com
Great app works well good odds and games
Lee Jones
14 July 2022
Comment from ca.trustpilot.com
Cash out can be suspended at times for no reason like a game has literally just kicked off and will remain suspended for the duration whilst other games already played have won, I wouldn’t recommend
Yaron
18 March 2022
Something incomprehensible. I had several consecutive wins on William Hill's site and suddenly they sent me a message that sports betting was closed to me. Note that they paid me the money and without any problems and even very quickly as if to say, take the money and do not come back here. I turned to them to find out the reason, and this is what they wrote to me: Having checked your account,following a review of the recent activity our Trading department have taken the decision to close your account from a sport betting perspective. To note that the company's customer service is excellent but the traders remove me from sports betting it really does not respect a company that claims to be one of the largest in Europe.
Alisa
11 February 2022
Awful company like all other betting companies who steal of their users. Changing odds, unreturned deposits, blocking accounts and wins. TIG Consult state that they have to be taken to the Court. Visit their thisisgamblin.com website/ Youtube for live stories. They can assist and give free advice
paul gellatly
17 November 2021
Comment from ca.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
JH
17 November 2021
Comment from ca.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth


Helen Stanley
02 August 2022
Comment from ca.trustpilot.com
Getting impossible to even win anything on here. Played on multiple slots games and casino but all the same. It just taking and not giving back. Pretty sure somethings going on at William hill. The crazy thing is that they can get away with it. They must think people are stupid or something not to notice. My advice is get away from the website and try elsewhere. I bet there in debt and taking are money to pay of what they owe to other companies. Scumbags!
Getting impossible to even win anything on here. Played on multiple slots games and casino but all the same. It just taking and not giving back. Pretty sure somethings going on at William hill. The crazy thing is that they can get away with it. They must think people are stupid or something not to notice. My advice is get away from the website and try elsewhere. I bet there in debt and taking are money to pay of what they owe to other companies. Scumbags!