Deposit & Withdrawals
One of the most recognised and trusted online sports betting sites, Betway was founded in 2006 and now has more than 30,000 markets on offer. They are the sponsors of Premier League club West Ham while their branding appears at Premier League Darts events, snooker’s Championship, tennis’ Davis Cup and one of the most prestigious events in horse racing, the Aintree Grand National meeting.
Deposit & Withdrawals
Placing bookmakers with cashout into your Betway account and withdrawing from it, can be done through Visa or Visa Electron, Maestro or Mastercard, but using Visa or MasterCard to make a deposit will incur a 1.5% fee. It’s also possible to use e-wallets with Betway, such as Neteller, Skrill, PayPal or Paysafecard, as well as an old-fashioned bank transfer.
Customer Service
Contacting customer support agents at Betway is simple, but before you do, there is a dedicated FAQ section which lists lots of questions and answers. If you can’t find the answer to your query, you can contact the help team on the telephone 24 hours a day, seven days a week, or use the live chat option. Email is also available at support@betway.com. On our site you will also find information about Betway bonus and Betway mobile app.
License Information
micky leask
05 February 2025
Comment from ca.trustpilot.com
Further to my Post on 29/5/25, Betway still refuse to pay my Winnings.Instead of replying to my many e mails constructively,you get the usual robotic reply, avoiding the issue at hand.I have explained to them my Online Bank Account, which they persist in wantingto see my Bank Statements, does not provide full details, ie Address, only Name, Account No and Sort Code. I have sent them this, with my Drivers Licence,to show Name, Age, and Address. In addition I also supplied a Utility Bill, further validating my Name and Address.I have requested a Bank Transfer, or paying back to my Debit Card, used for the initial Deposit (normal business practice)And do they help - No!!!The worst customer service I have ever experienced.As a vulnerable 70 yr old pensioner, I would have to pay for a taxi, to go 5 miles to my bank, to request a statement showing my address. Return home and somehow copy and change to a PDF file, (the only format they will accept) and send to them - would that help? - NO - would be more excuses, and what difference does my Bank Statement make?I made a Deposit by my Bank Card - simple - return to same card - sorted.SO DO NOT EVER PLACE A BET WITH THIS COMPANY, THEY WILL FRUSTATE AND DELAY, AND COME UP WITH EXCUSE AFTER EXCUSE, NO MATTER HOW MUCH YOU MEET THEIR REQUESTS.WHAT CAN YOU THEREFORE CALL THIS KIND OF COMPANY - SCAMMERS- SHOULD NOT BE ALLOWED TO OPERATE A BUSINESS.HAVE REPORTED THEM TO IBAS, CASE IS BEING INVESTIGATEDALSO E MAILED THEIR CEO- ANYHONY WERKMAN FOR HELP - ANY ANSWER - NO THE GAMBLING COMMISSION ADVISED ME THAT AGE VERIFICATION, NAME AND ADDRESS WAS SUFFICIENT PROOF. DO BETWAY FOLLOW THE GUIDLINES - NOPLEASE PLEASE - AVOID THIS PILE OF SCAMMERS AT ALL COSTS- YOU HAVE BEEN WARNED.
Further to my Post on 29/5/25, Betway still refuse to pay my Winnings.Instead of replying to my many e mails constructively,you get the usual robotic reply, avoiding the issue at hand.I have explained to them my Online Bank Account, which they persist in wantingto see my Bank Statements, does not provide full details, ie Address, only Name, Account No and Sort Code. I have sent them this, with my Drivers Licence,to show Name, Age, and Address. In addition I also supplied a Utility Bill, further validating my Name and Address.I have requested a Bank Transfer, or paying back to my Debit Card, used for the initial Deposit (normal business practice)And do they help – No!!!The worst customer service I have ever experienced.As a vulnerable 70 yr old pensioner, I would have to pay for a taxi, to go 5 miles to my bank, to request a statement showing my address. Return home and somehow copy and change to a PDF file, (the only format they will accept) and send to them – would that help? – NO – would be more excuses, and what difference does my Bank Statement make?I made a Deposit by my Bank Card – simple – return to same card – sorted.SO DO NOT EVER PLACE A BET WITH THIS COMPANY, THEY WILL FRUSTATE AND DELAY, AND COME UP WITH EXCUSE AFTER EXCUSE, NO MATTER HOW MUCH YOU MEET THEIR REQUESTS.WHAT CAN YOU THEREFORE CALL THIS KIND OF COMPANY – SCAMMERS- SHOULD NOT BE ALLOWED TO OPERATE A BUSINESS.HAVE REPORTED THEM TO IBAS, CASE IS BEING INVESTIGATEDALSO E MAILED THEIR CEO- ANYHONY WERKMAN FOR HELP – ANY ANSWER – NO THE GAMBLING COMMISSION ADVISED ME THAT AGE VERIFICATION, NAME AND ADDRESS WAS SUFFICIENT PROOF. DO BETWAY FOLLOW THE GUIDLINES – NOPLEASE PLEASE – AVOID THIS PILE OF SCAMMERS AT ALL COSTS- YOU HAVE BEEN WARNED.