William Hill PLAYER REVIEWS(3583)
ROBERT PRITCHARD
12 August 2022
Comment from ca.trustpilot.com
Great betting company would strongly recommend ?
John Asquith
12 August 2022
Comment from ca.trustpilot.com
Only give one star cause you can’t give less played on big bass splash now and each time been on bonus board with extra fish fishermen and hooks and out of 12 spins only one fisherman paying £9 WOW william hill is really taking pisx last week was same put me on board 3 times and highest win £10.10 yet again played £270 plus the bits I won but hey it’s a good site apparently I think those possitive comments are from there customer service team trying to bull them up avoid at all cost they are just here to rip you off big style
Darren
12 August 2022
Comment from ca.trustpilot.com
I just played over 400 spins on 2 of there games and did not get feature once, play there 5 free spins quite often hit feature, as soon as you play with your own money absolutely nothing. lucky if any win doubles your stake, sport or racing there ok mad to sign up to use casinos, don't waste your money, no doubt someone wins sometime, but the majority of us are absolutely ripped of, 400 spin no feature that cannot be fair play
Mark Barrett
12 August 2022
Comment from ca.trustpilot.com
Awful service. Staff haven’t got a clue and very very slow and extremely rude do not join they don’t provide customer service they don’t give a damn about their customers amnd they continually avoid answering questions
Tony Mitchell
11 August 2022
Comment from ca.trustpilot.com
Best bookie site for me. Easy to use, instinctive, bright and looks good. Extra places on loads of races, BOG, RPRs, RP analysis. Odds competitive with the rest of the market, no better no worse on average. Plenty of tools to keep a track of your account.
Na Bernstein
11 August 2022
Comment from ca.trustpilot.com
Good or better than most
Ivan Jones
11 August 2022
Comment from ca.trustpilot.com
Really great site to be with never let's you down
John McCarthy
11 August 2022
Comment from ca.trustpilot.com
Not a bad site can read prize lines like a bookie ha need to give better freebies but hey KEEP IT FUN! STOP WHEN YOU NEED TO PLAY RESPONSIBLE !!!!
Alvaras Labanauskas
11 August 2022
Comment from ca.trustpilot.com
Supervisor Martin, the customer services is disgusting. You should lose your job. No help at all, blunt and the attitude is gross. Been trying to verify my account for 2 days, send pictures of my passport, holding my passport selfie, selfie with piece of paper with my username, my bank statement in PDF, even 2 bank statements. And they still not verifying me, they still want more stuff to verify. Doesnt make sense, asking me to take selfie with bank statement even tho i have paperless statements and telling me go library to print it out. Bunch of unprofessional agents.
Brenda Mellor
11 August 2022
Comment from ca.trustpilot.com
I feel that William Hill are fair and give their customers a very good idea of the help and tools required to help them keep within their limits
David Richardson
11 August 2022
Comment from ca.trustpilot.com
I concentrate on horse racing and like ante post prices.Hills always seem to be first with prices
Bernard Sullivan
11 August 2022
Comment from ca.trustpilot.com
Never had any problems with William hill,
Colin Gibson
11 August 2022
Comment from ca.trustpilot.com
Vegas games are complete a Ripoff
Alexander
11 August 2022
Comment from ca.trustpilot.com
I have used several gaming sites But none can match William Hill. There app is the easiest to use, There freebies are a welcome Sight and l also like there bog Prices. Keep up the good work. Alexander manson.
Anthony Unsworth
11 August 2022
Comment from ca.trustpilot.com
Great online Betting site
jakebremner
11 August 2022
Comment from ca.trustpilot.com
Have had no problems with William Hills.I find most of the promotions are very good and better than other sites I use.The only weak point is the bonus drop which you very rarely win on.Overall probably the best site I use at the moment.
Mrs m cornfirth
11 August 2022
Comment from ca.trustpilot.com
I don’t mind William hill. But if 888 has taken over I know now what the problem is. The promos on slots are really good but lately stake £10 get 10 free spins ok but when you do get your free spins theirs nothing at all won . Same with the £10 stake n get 5 free spins. Just lately these promos have given not one penny. It makes it then so you can’t play any of the other slots as you’ve spent all on the promotions. I still like the site but I’ll give it another week to see if the promos get any better if not I will close it. If I’ve been on chat I have no trouble they are very nice. It’s going to be a shame if this is happening all the time. I’d be sorry to close my account but if this is regular then yes I will close it down.
Robert Cathcart
11 August 2022
Comment from ca.trustpilot.com
Good honest firm.....best odds
Terry Birch
11 August 2022
Comment from ca.trustpilot.com
This is a great site easy to use and great offers
Peter Smith
11 August 2022
Comment from ca.trustpilot.com
I enjoy the William Hill app I just back on line because the app is easy to use and I like the freebie’s now and then I mostly back the horses and I get to watch the racing live on the app saves running to the bookies shops
Wayne Tuck
11 August 2022
Comment from ca.trustpilot.com
Plenty of bonus and extra place races make William Hill a good bet
customer
11 August 2022
Comment from ca.trustpilot.com
I like to bet on William Hill as there always better odds on any sports.
Jan Harris
11 August 2022
Comment from ca.trustpilot.com
excellent site better than the others
Michael Tomlinson
11 August 2022
Comment from ca.trustpilot.com
Absolute rubbish can't speak to no one all computerized
Christopher F
10 August 2022
Comment from ca.trustpilot.com
Awful company!!After winning the small sum of £60 they decided to withhold payment pending further investigation? No explanation or customer service. Indian call centres and no phone number.Leo Vegas is light years above the incompetent fools!!!!
robert sharp
10 August 2022
Comment from ca.trustpilot.com
william hill are a total disgrace i withdrew £35 on Saturday the 6th august it is now the 10th august still not received my funds loads of chats to agents been promised to have the funds twice today still no received give the site a wide berth
Anthony Hughes
10 August 2022
Comment from ca.trustpilot.com
I put a bet on the 6.45 at Ffos Las on the 10/08/2022 online with William hill it was a £10 free bet the horse was 11/2 which = £65.00 - £10 = £55.00 it showed I would get £55.00. it was a dead heat so winnings should be half which = £27.50 after the race it showed £22.50 winnings so I contacted them online messages they said they calculate it after the race if it is a dead heat so half of £65.00 = £32.50 then - £10 = £22.50 so that obviously shows they make up the rules as they go on o well its there loss over a petty £5 they lose a good customer they also cut me down on a golf bet at the open championship when I got an each way . and so it's goodbye from me plenty of others to bet with.
Acm Ramon
10 August 2022
Comment from ca.trustpilot.com
great app and website
Lucas
08 August 2022
Comment from ca.trustpilot.com
!!!Behalf of my mom !!! She registerd there she bet everything was fine, next day try bet again account blocked check email...She checked email and they want verify account ok she send passport , bank showing pending transaction as proof, photo of statement and account number as proof of address...Now they asking for selfie with passport in hand...that very good to send it via email if someone get it with this proof can get even loan !!! asking for 3 months clearly showing top up to william hill...yes my mum will show them how much money she got on her account....horrible company !!!!!!!! if they will hold money thats mean criminal offence....if they want proof they can come to her address and she will tell them ***** ! never register with them....stay away !!!!!!
Liam
08 August 2022
Comment from ca.trustpilot.com
Best thing about this company I'd how much control they have over the games and how they can make u win or lose well lose all the time tell me its random tell me there not fixed but your all lairs definitely moving on now ill go somewhere else love the football side but just can't be bothered with how much u scam people
gwyneth bryant
08 August 2022
Comment from ca.trustpilot.com
Am outraged that having won on a slot machine, the machine shut down and the manager said he can't do anything about the win, only give me what credit I had. He agreed to call me when the people who fix the machines looks into it as only they can determine what was won. I think it's a very iffy situation. I wanted to complain to William hill but, unsurprisingly none of the numbers on the website work. Even the head office one rings once and then cuts out. Wonder if its due to too many complaints about the scam?
VauxVXD Notts
07 August 2022
Comment from ca.trustpilot.com
Trust me please read my review and stay well away from this scam artist company Only been with them 3 months I’ve put on close to £1200 and I struggle to get a bonus in on any slot game and when the bonus does come in it’s like the game is rigged because it won’t pay higher then £10 my partner also had the same issue on her account so she range up to see if there was a bonus block on her account and they took her account of her for weeks so u can’t even ring and complain about what’s going on cause they will just take your account away from you I play a couple different slots on William hill that I also play on a totally different site and trust me they play like there not even the same game 888 are full of scams we spent loads on sing bingo and they took the account from us for nothing if you take my advice stay well away from them and find somebody not linked to 888 your just wasting your time with them And I hope you are reading this William hill I am going to log a formal complaint with somebody to look into your little scams u got going on why rip people off when they are choosing to come and spend money with you Your scum and I do hope because my review my account don’t go missing
Alan Bond
06 August 2022
Comment from ca.trustpilot.com
This must be the worst bookmaker for saying watch race Live and then not showing it
adrian igr
06 August 2022
Comment from ca.trustpilot.com
Jews from Israel bought William Hill and since then you can not win anything on slots, the lowest odds on the British market, daily free spins are not bad manipulation because you will not win anything anyway because they are just dead spins. Good luck I have already closed my account
Alex Lewis
06 August 2022
Comment from ca.trustpilot.com
I've been a depositing customer at William Hill online for 15 / 20 years. Today I keyed in an erroneous number by mistake, a typo and instead of placing the intended 80p I actually put 18.80. I scrambled to get to an agent to cancel but the bet was on virtual racing and they run every 2 minutes. I asked the agent just look at my betting pattern to see that I don't ever bet that amount, nowhere near and it is an honest typo mistake. Response "Race is ran, bet is settled" and basically too bad! I'm going to IBAS with this because there is literally no recourse to cancel an erroneous bet and that's so ridiculous it's got to be deliberate. Absolutely fuming!Update. I asked them for the last three conversations I had with an agent. They sent me them, with the second missing. This was the comment in which as I was typing a response, agent disconnected and told me they can't refund a bet I didn't mean to make and I asked why, unlike other live or virtual games, the dont have a cancel bet option for the player who may add an extra 0 on the end. And now I go to log in and it states "theres a problem with your acct. Please check emails we've sent you." I check, nothing. Is it part of your operating licence to delete customers relevant info from their account as you please to hide the face you know the agent deliberately took something I said, spun it, took it out of context deliberately, and now I have a gambling problem for asking for a misplaced bet to be refunded because they don't have that optionDay later, get out through to supervisor "JV" who won't give me his/her name for IBAS? Anyhow, heres the transcript and what to expect if you decide to play there...."Your account is already being reviewed and raised regarding the said dispute. There is no update for now. We'll advise you thru email once there is one. (Supervisor JV - 14:07)"So that money could be anywhere, nobody knows if I can have my money or when until a diff dpt decides because you, a supervisor, can't himself? Is that's what your telling me?Me - 14:09""Kindly wait for our designated team's update for now. This has already been raised, and we'll aim to advise you the soonest." Supervisor JV - 14:13"Problematic gambling behaviour. Ok well let me just tell u J, any accusations you make about me better have a solid basis or its slanderous and your lible.So please tell me what this behaviour your colleague observed is? One last thing....Are you standing by your colleagues decision to close my account because she says she has safer gambling concerns because I had told her I don't bet above certain amounts and therefore JV, I'm in complete control and your colleague is using that as justification for this. Do you endorse that decision as a supervisorFinal response plz for IBAS and whats you name please as I'll have to give that to them as to whom I've spoken with today. "JV" is deliberately vagueAnd don't revert to "we have a safer gaming team" rubbish, the safer gaming team didn't block my acct, you did so i would like to know if you stand by that." "We'll advise you thru email, so kindly wait for that for now. It was nice chatting, and have a good one ?Supervisor JV - 14:30Conversation closed by the agent - Now
Wayne Smith
05 August 2022
Comment from ca.trustpilot.com
Please take my advice. Do not and I repeat do not play with these crooks anymore. I have played every single day for 4 months and not had a single withdrawal and my account is 11 grand down. The free spin payouts are shameful and never go above a tenner. They are taking the mick out of every single one of us and we are falling for it we all just need to boycott and hopefully they will be found out with what they are doing to their customers because it certainly isnt regulated or fair with gambling rules. William hill hang your heads in shame your a bunch of thieves.
Miss Lilly
05 August 2022
Comment from ca.trustpilot.com
Absolutely useless. Everyone's got a free bet tonight for the Crystal Palace/Arsenal game, but the site does not work on any device. I can't add a card/place a bet etc. I also spoke to them about this problem on live chat before but to no avail. Did live chat chat help tonight? No. So I've forfeited a free bet because their site and customer service are useless.
Karl Berger
05 August 2022
Comment from ca.trustpilot.com
Live streams all over the place I bet on greyville as it displays the watch symbol and its playing commentary from another race so I click on the race its giving me commentary for and its streaming the race and this is a regular occurrence needs sorting as a punter want to be able to watch the races I bet on so it either needs correcting on the stream or needs to stop misleading punters about the availability to watch the races.
Eddie T J Naylor
05 August 2022
Comment from ca.trustpilot.com
loyal shop/ online customer for a long time pondering deleting my profile always leave feedback do there survery's but you have got so bad i don't think your worth it anymore just lost 50 no fun no win's hope 888 was worth buying you out.
Mark Hunt
05 August 2022
Comment from ca.trustpilot.com
Very slow loading up,I am not impressed ,lost 30 a week here and do not think I'll play here again due to always loosing so you have scared me off even trying .
Shila P
04 August 2022
Comment from ca.trustpilot.com
Well, I went to deposit all of last month to get a message I’ve reached my £2000 limit for the month under the new gambling commission, spoken to so many people who said you can deposit end of the month. Me excited only want to try my luck with 10-20 pounds but still refused. I have now been told I have reached a £6000 limit for the year and can’t deposit till end of February 2023.This is absolutely ridiculous as these rules about monthly deposit has just come in this year but really how was I to know your going to cap a yearly limit too. Bit of a joke but hey guess I won’t be playing on here again. I get you have to do what you got to for capping limits but at no point did they email me to say there is a yearly limit. I’m just shocked WH don’t want my money.! Jokers
Kerry
04 August 2022
Comment from ca.trustpilot.com
This site used to be OK but in the last couple of months has gone downhill, lack of bonuses and when one does come in it’s full of empty spins or the lowest win possible, credit crunch must have hit WH ! Do not use this site if you actually want to win anything. I would like to point that this site seemed to go downhill after they were bought out by 888.
tony reeves
04 August 2022
Comment from ca.trustpilot.com
Ive been trusted to bet within my means without wh bothering me . with the gambling commision rules.good racing and choices of bets , not as much coverage as sky bet. im a bit cheeky i do bet wh and watch it on sky.
Cunningham David
04 August 2022
Comment from ca.trustpilot.com
I have been playing slots for a good number of years and would expect anyone who losses a lot of money to write a bad review. However I have been playing cleopatra quite frequently on this site for the last 12 months and can honestly say you don’t win anything. Playing £10 spins on cleopatra you would normally expect a win of anything between £500 and £3000 on an average 15 free spin bonus game. The most I have ever one on this site is £150 and that over hundreds and hundreds of games. I stupidly have lost an estimated £20,000 over 12-18 months and have never had a single win more than £200. On other sites I could lose 2 to 3k playing the same games but would eventually win big to compensate for my losses. Not on William Hill, trust me you won’t win anything. I would suggest that the site is rigged as it is not paying out at all. To give readers an example I played cleopatra on 3 sites just yesterday, £500 deposit on one site and had £1,400 in the pot at one point but continued playing and withdrew at £500. Another £500 on another site, same game and got up to £710 before losing the lot. And William I can assure you I have never been up after £1000’s in deposits as the bonus game just never pays out. I stupidly after many, many deposits continued playing as I expected a pay day of which never happened. Thanks to William Hill and my stupidly I am now in large amounts of debt. I wish I never gave this site a chance. Avoid.We all get the hump when we lose but i know I expect to lose when gambling, but also expect good win days of which will not happen on this site.
Liam
03 August 2022
Comment from ca.trustpilot.com
Haha brilliant playing the 20p roulette on there and all that happens is its hit 20 spins on all high number where the low numbers has the board changed your an absolute joke and you steal and con people glad to be you WilliamHill hill crappie site avoid
Upali Edirisooriya Mudiyansela
03 August 2022
Comment from ca.trustpilot.com
The best football online betting site to be honest. I was in Japan when I place a bet and won more than hundred thousand euros against a 1.25 euros bet.There is no problem when it comes to the withdrawal. The william hill helped me ever since I won the money and the customer service is the best.(FYI you must have a ecopayz account to deposit and withdraw money from the site cos japanese bank system do not support bank tranfer and direct debit from your account)Williamhill is way more better than the Japanese football betting sites such as BIG TOTO because you can place bets while matches are being played
Kaci
03 August 2022
Comment from ca.trustpilot.com
Do not use this thieving site, they are still withholding my £100 withdrawal
James Garside
03 August 2022
Comment from ca.trustpilot.com
William hill have turned to sh!t they used to be good but since the takeover it’s absolute crap it’s impossible to win anything all they do is take your money with zero return the slots no matter which one you play is nothing but dead spins there is no fair play on here the games are rigged to the max and these dirty thieving b@stards are getting away with it the promotions are crap too bonus drop has gone absolutely sh!t and any free spins you get are always dead spins it’s a waste of time using this site now so do yourselves a favour keep your hard earned money in the bank don’t give it to these w@nkers
Scott Nairn
02 August 2022
Comment from ca.trustpilot.com
The same as all the other bookies con men. Keep your money people cause there's only 1 winner at the end of the day and that's William hill that's how there still here and milking millions of people who are struggling during these hard times.


Gary Higgins
12 August 2022
Comment from ca.trustpilot.com
Relatively new to betting online and so far the benefits compared to betting in shop have been considerable. Just to emphasise the above does not mean the shop experience has been anything but exceptional. My local shop has superb staff and customer service.Many thanksGary higgins
Relatively new to betting online and so far the benefits compared to betting in shop have been considerable. Just to emphasise the above does not mean the shop experience has been anything but exceptional. My local shop has superb staff and customer service.Many thanksGary higgins