William Hill Review

Total disgrace they had new game advertised genie jackpots big spin frenzy well i only spin 20p per shot easy enough get 3 bonus symbols for shot at bonus game well before i know my £10 was got and before i know ive put 6 £10 deposits so it wiped me out £60 at only 20p a spin and still refused to bring the bonus in totally disgusting

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I like this casino, the games pay and the promos are good. I honestly cannot fault them at all and I have never had to contact chat as everything seems to work how it should or how they say. I do not normally write good reviews as I only feel the need to review a site when i have a complaint but on coming across this page i was shocked to see such negative reviews and felt they need some help as I have a fault free time ,and now I even consider them to be one of the best in the UK.I have played near on every casino and played a lot of cash on them and WH seems like one of the best to me.

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Played bonus drop daily since Xmas has not come at all and the slots are rubbish

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I’ve deposited a total of £125 and won £0 I have proof of transactions! Bonus’s on games NEVER come in, this app is a fraud! Electricity prices must be hitting this site badly LOOOL! Scam artists

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Excellent service customer service really helpful

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Do not bet on slots you will loose all your money. Williamhill slots must be the worst payout in the world, it Daylight ROBBERY

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Richmond Sheffield. The staff are awful especially the management. So rude. Should go on a training course dealing with public

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I spend so far 10000£ on that site. This month I put 6000£ in and literally it’s giving nothing back 40£ spins on reel king payed back 300£ after losing 4000£ then I was doing some 10£ spins on book or ra that’s payed absolutely nothing no bonus at all after spending 2000£ then I done some bets where I won 200£ and had to argue over the chat for an hour that they scammed me on money good I had screen shot of the bet and the winning was suppose to be 256£ So they lady on the chat refound me 56£ so far just bad experience and when it’s also come to slots for some reason every time when I hit something the slot website restart its self which is very annoying and strange and so far it’s the worst casino site I ever played for the money I spend I expected at least 1000£ win ? but honestly on 40£ bet after spending 4000£ and having max win 300£ it’s embarrassing I wouldn’t recommend anyone this website stay away if you are high roller otherwise you just wasting your time and before that my another 4000£ what I spend I literally tryed every game on 2£ spins and my return was again 0 because that place just don’t pay out so far I am down -10000 and I am not coming back there it’s better to forget that website I also play on 888 and I have to say that casino it’s 1000x better when it’s comes to money return to player that’s only casino that I am actually in + with money my total deposit is 14k and my return so far is 31k so it’s incomparable with Williamhill I just never experienced such a bad place to play also the roulette it’s keep freezing and it’s just feels horrible.

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another site where bonanza and extra chilli bonuses have been removed. oh and fishing frenzy and big bass. repulsive how they can remove bonuses i don’t understand who the testers and regulators are. the uk casinos are a joke now we are being RINSED without l u be

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Maybe ok for a bet now and again the slots you may get a win at the start but gradually the noose tightens until a win will be like finding a hen’s tooth ..Be warned!!!

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I have had the same issue as others here. They are ok to take money from my account without the correct ID in place but would not pay out. I don’t have the documents that request and have tried in vain to get a straight answer to how to rectify. Find staff in live chat dismissive and rude and no help at all. I have now found the email for complaints (second_opinion @ willhill.com) and am awaiting a response. I will not hold my breath though it seems William hill are happy to take but not willing to pay out. Avoid!

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Absolutley shine firm robbing bastaxds £83 on big bass splash and not been put on board and only gave £6.60 in winnings WOW ROBBING CUNXs DONT DESERVE A LICENCE TO GAMBLE

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Terrible site with staff to match avoid at all costs try bet365 far far better and give you free bets weekly

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They say that slots are rng so 50 spins at 10p a spin should at least give you a small win not compensating your loss at all so with rng in mind imagine them 50 spins were 1 pound a spin you have just lost 50 pound with no win at all welcome to williham hill how much are you willing to give them that’s the only question.

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Well this lot still do not list on uk gambling commision site as 888 who are not even 888 now, as they were bought over lmao. If you can keep up with the owners of these sites goodluck because the u.k gambling commision sure aint doing that job. Its a free for all in the u.k to rip off customers as there is no regulation and this site is a perfect example. Pizz poor play, utter ballocks bonuses and software that has sent my tracker software of the scale, so bad my computer keeps freezing.

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Opened account. Deposited £10. Instantly got locked out of my account. Unable to reset password and gain entry again. Appalling customer service. Was asked for lots of proof of ID: including my driving license, bank statement, oh and a picture of me holding them all ! Cut me off the chat numerous times. I’ve told them to keep my hard earned money the robbing b*stards! Never thought to look at reviews of such a well known company name!

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Don’t even deserve a star tbh the bonus drop is shockingly crap there roulette freezes kicks you of and still takes the money without spining customer service for live chat act like they got a problem onistly 888 are the best out there I don’t get none of this crap with them I’ve been so loyal to william hill for years and onistly one of the worst bet makers out there

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Everyone report these to the gambling commission let’s get them fined for what they are doing to us customers in closing our accounts.

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You can tell 888 casino is taking over William hill for months know its been so bad the bonus on the slots are a joke and every promotion you have to deposit I’ve been on this site for over 10 years 888 are making it go down hill even the prize drop has gone down hill as well for the past year i have got 5 spins of nothing don’t know why the cash amount is on there you won’t let it land in it so what’s the point

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Last 2 months on playing slots, I can’t bonus there games, not sure if there’s been a change in RTP, 170+ spins on the big catch, not very hard to bonus, NO BONUS IN THEM SPINS, 21 TEASERS, I mean? Will continue to spin this slot, and videoing all this, amongst other slots, showing there’s no fun, an basically being scammed, William hill was a very good, fun site to play on, something’s changed these last couple of months. Be warned, looks the part, but it’s just not.

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easy enough for you to deposit money but difficult to withdrawl scammy b*stards

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WilliamHill is the worst betting site ever. They don’t accept an in date, valid passport, that I went away with last week as ID, neither do they accept a provisional license. When I spoke to the supervisor called Frances he was incredibly rude.

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I Put 20 quid on the slots at 10p a spin for fun, it was fun to see the reels spin. Out of 200 spins I think I got 70p as the maximum hit no bonus no wilds nothing. And that is a very familiar trend with not just William hill but all of the sites. We all write reviews saying boycott it “I’m sending prove to get you shut down !!” blah blah blah but we need to sort our own addiction out first. If none of us risked it for the biscuit these clowns wouldn’t continue to rinse our money let’s be real. so if you are reading this before depositing I beg you do yourself a favour. Get a takeaway or some cigs or beer or whatever the f@#k you do with your money. Just don’t put it on because 90% chance you’ll lose??

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Absolute joke Settled my bet as a loser and didn’t pay out – had to complain took me hours to get it sorted – basically abused by the staff on chat cut off numerous times. Explained they were making me anxious didn’t read what I said and kept just closing the chats.Now locked my account and refusing to contact me for a week – basically tried to steal my money and then refuse my access to my credits and bets on my account Really poor service overall will be raising my complaint with the gambling commission.

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Please someone, make a owner of this.. do a 3 deposits in row, its just way toooooo slow on androids

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Avoid like the plague. Rude customer service closed conversation on me and then closed my account been a customer for years. Will play elsewhere

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Thieves thieves thieves.Scamming cheaters with rigged games.people stay away from those dirty rats

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So this is the living prove that they can manipulate our winning since ive uploaded a bad review about WILLIAIM HILL ive not even won a tenner despite i carried on topping them up this company is really a con company no game play is fair nor there costumer servis, you’ve definitely lost me as a customer and many more to go hopefully, these company is the reason why Somerville end up been labeled as gamblers.

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Poor site I have played £600 over 2 week’s without 1 win or withdrawal Avoid and stick with alternatives

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Closed my account after over 15 years and won’t tell me why. Complete jokers since being taken over by 888

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Absolutely disgusting site played thousands of spins with zero return William hill is a joke and seriously the rtp on here is 0 there is no fun to be had on this site they just rob you blind you can deposit hundreds and get 0 return hope William hill go down the pan as everything on here is rigged to the max to make sure it’s impossible to win anything just like it’s bonus drop it’s nothing but a pile of dog sh!t

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I have been a customer for a few years now. They used to be a good casino , fair play . Not anymore all they do is take ur money I’m disgusted with the service they are providing and think they need looking into as its Definitely not fair play. Will probably be closing my account as many people are.

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Always offering worst odds in the shop than Online. Some odds on horse racing are nearly a point worse than online. Also extra places are not honoured. It seems they don’t want any business…Avoid

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After being a customer for nearly 2 years they’ve suddenly decided they want to give me another age verification check when I want to withdraw some winnings. I passed the first time and they are now saying my DOB was incorrect (not possible). They’re doing everything they can to not pay me out the money I am owed. I’ve spoken to live chat several times who have also told me to go into store but the store claim they have nothing to do with online. I’m going round and round in circles. Any time I present them with a screenshot of proof of my last conversation, pay out page or proof of verification they change the route they send me down. Some of the things I’ve been told:- Create a new account – Resubmit ID- Go into store to sort it- Go into store to claim my money – The pay is pending Full on trying to scam customers out of money!!And to top it off, now all of a sudden I can’t get through to live chat ?

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My account was suddenly banned from making deposit and withdrawal. They asked me to verify my account which I’ve done before. I’ve all docs they needed but keep saying my account was not able to verify and need more docs!!! My account was restricted for nearly 2 weeks and till now still not solved.

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always a great deal going on , great and easy to use , and casino spins a new deal every day

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My card was used to out money into account to be used. The bank refunded my money and now william hill have taken it through the bank again. Terrible bot service to discuss issues. Hide behind emails and instant message. Avoid online here. They won’t help to solve the issues.

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Sooner these thieves casino is closed the better…as for there horseracing prices they don’t give too much away… greedy thieving scum…there’s people in prison that has done alot less then these thieves.

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Very happy with everything, good quick customer service. I’ve used a few online betting companies and William Hill are by far the best. Good offers and promotions to keep it exciting.

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Stopped ACCA club a while back never get credited free bets anymore. Probably the only bookmaker to do so bonus drop never wins. Scratch of the day is irrelevant. Promos are awful better bookmakers out there.

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This is a copy of my transcript with WillHill customer services.Please do yourself a favour, use an honest bookmaker.”Hi! You’re speaking to Will. I’m your Digital Assistant? I’m still learning so I can’t help with that yet. Please select from the 5 options below and I’ll find someone who can help:Will – 21:17Todaymy cash out Chelsea V Spurs was not activated or honoured even though I had cashed out seconds prior to the fourth goalYou – 18:27Hi Robert A! You’re speaking to Will. I’m your Digital AssistantLet me help ?Select from the 4 options below.Will – 18:28Bet SettlementYou – 18:28OK, let’s try and sort that out. Select from the 4 options below.Will – 18:28Football ⚽You – 18:28OK, now select from the 5 options below.Will – 18:28Something elseYou – 18:28Please provide the specific bet reference so a member of our sports team can check this further for you Will – 18:28Ref No. O/0554613/0000730/FYou – 18:30 Let me get one of the team to help.I’m finding someone to help you right now, so please bear with me. Thanks for chatting with me.Will – 18:30You are being transferred to an advisor ?. This can take up to 15 minutes but when we get really busy a little longer. Just minimise the window and you’ll see a notification as soon as you are connected to an agent.Hi, you’re through to Kemberly.Thanks for waiting. Just so you’re aware, you can minimise the chat and lock your device without ending our conversation. As we’re no longer a Live Chat, our replies will not be instant however, we’ll reply as soon as we canInfo – 18:30I CASHED OUT £135.00 BEFORE the fourth goal! Why has this not been honoured & applied to my account?You – 18:32Did you received a confirmation that your cash out was successful?Kemberly – 18:34yesYou – 18:35As I checked, cash out for this bet didn’t go through. I understand your frustration for not being able to cash out. Please be reminded that our cash in facility is not a guarantee and markets are subject to be suspended at any time.We can check this further by raising it to our technical team. I need you to provide the following:Bet receipt:Time of Cash Out:Cash out amount:The device you are using (make and model):OS version:Type of internet connection:Your current location (the Country):Screenshot :Kemberly – 18:37Err hello! this message means nothing to me. Are you going to honour the cash out or not?I cashed out before the fourth goal! FACT. You have the time records berried in your site. Please check!You – 18:39No, as stated Robert if the cash out was successful you should’ve received a confirmation.I’ll connect you to my supervisor since you do not believe what I’m saying.Hi Robert. In these situations my best advice would be to ensure that you have a stable connection and to regularly check on the match in order to see if there is Supervisor Frances – 18:44I have already provided the transaction number, the cash out was two or three seconds prior to the fourth goal & I am using an apple mac with a hi speed broadband connection. If you are not going to honour your own rules, I will close my account and bet elsewhere in future. Real shame you try to rob your customers this way as this is a genuine claim & I have been with willhill on line for many years. Never had a problem with the site before today. ( and yeas I have used the cash out facility before. No payout, then please close my account.You – 18:47I have attached a link to our help section and there you will find a number of reasons why a cash out may not be offered.(I have had to delete the link to their excuse page to post this review)Not interested, I play by the rules, & so should Will Hill. That is 100% the last deposit you will ever receive from me. Heard of bookies dodging their payouts but never thought it would happen to me.You – 18:51I understand we’re you coming from Robert and I will respect your decision but I’m afraid bet will stand. Thanks for getting in touch, have a great day! ?Supervisor Frances – 18:53Conversation closed by the agent – 18:53How would you rate your conversation with us today?Survey Bot – 18:531 ⭐You – 18:53Appreciate your feedback. Bye for now ?Of course I have deleted my last comment because it breaks family & my own usual high standards,AVOID, AVOID, AVOID

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Baddd slots only play big bass splash so far just take take take take take take lol

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Vegas games absolute rip off, take take take take take no features and for last few months not even any small give back to keep you interested. Don’t know what’s happened this last 8 months guess they taking a leaf out of the fuel companies books and just profiteering and taking of folk. Avoid if it’s the online casino you enjoy.

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THIS COMPANY HAS FROZEN MY ACCOUNT AND KEPT HOLD OF £221 OF MY MONEY WITHOUT EXPLANATION… THEY ARE A DISGRACE ..KEEP WELL CLEAR

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very happy with the service ,except for losing the free daily drop.

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No they are not good I thought

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Extremely poor RTP as the % displayed is over hundreds of thousands, and Extremely rare to land any in game features, and all complaints go through a digital BOT and all customer service agents are of foreign descent, how convenient.

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Poor value but who cares never win any thing Please don’t play

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Good site and nice free bets

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William Hill must be so desperate that they resort to bulk, fake reviews every month. An uneducated four year old might summon up more imagination during this exercise and try to spread these out over the course of the month. However, this wit and brainpower is sadly lacking in the Hills top team.Dreadful, unscrupulous charlatans! Avoid at all costs!

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