Betfair Review

Hannah the agent was so helpful and understanding and sorted my issue. You’re a star!!

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Betfair are the best online gambling site on the Internet and the customer service is Brilliant many thanks

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I would honestly stay away from this site. I’ve never played a game and never had one bonus, it seems like this site take take take and give nothing back. £300 on one game £1 a shot and never got one bonus.Any other site I’ve played you at least get a few bonus to keep you playing the game. This never happened on here and it just took it all. Please read the bad reviews on here before you decide to use bet fair as I didn’t but now I have in closing my account down for good.

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Terrible odds. Unfair play. No reward for loyalty. Promotions are hard to use and impossible to win. There is only one positive and that is the fast withdrawals. Joke of a site! Just take, take, take.

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I am not an occasional gambler but a professional bettor. I use to place hundreds of thousands of € per year and consequently leave thousands of € in commission to betfair. I don’t know what happened, but over the years the platform turned from being working well enough, to being a total nightmare, being an absolute joke for professionals. I have been addressed as “gambler with issues”(I am very profitable, and provided proofs of it), and despite providing tons of proofs requested by them, such as bank/cards/paypal statements, slips, counter bets screenshots, proofs of income, description of my betting strategies etc (with consequent loss of time for me, which equals in losing it to earn money), I could not do anything more than closing my account since for these SH*I++EADS I had my deposits limited, and arrived to a point where assistance did not reply AT ALL not by email, not in chat. Their assistance department is an absolute joke, they do not have a telephone number, and for the love of Xst I really don’t know how even more profitable traders than me can rely to have tens or even hundreds thousands of € accounts left in the hands of these fu-c+++ng jokes. If you have any problem in your account, be aware THEIR ASSISTANCE IS A JOKE.I am leaving one star because it’s not possible to leave less, but be warned: DO NOT PUT YOUR MONEY ON THESE F+++G S*C+A-M-M-I-N*G SITE, sooner or later you will regret it

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Another Big SCAM Company. When you are going to speak with customer support, every 5 minutes they are asking you to confirm your details. Yesterday I spent about 35 minutes to fix the problem with my account, nobody was able to do this. STAY AWAY! if they are not talking with you what will happen if you decide to Withdraw money?!

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At first I was skeptical of the customer service as I rarely used it but had been forced to of late because of a recurring system error.But the patience displayed by the agent at the end was top class after a rocky start.Keep it up

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Excellent customer service from Betfair,

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Excellent customer service when I discovered an issue with the app. Quick response on two occasions and solution provided. Would recommend app. Has plenty to offer including good freebies.

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The account I use, I have had for a long time, more than ten years. Recently this company decided to check the account by blocking it. The operator called me and told me what documents I needed to provide. I sent them everything they asked for, and the next day they unblocked the account. It worked for 2 days and that’s it. The account was blocked again. My questions about the reason for blocking are ignored, giving a link to the general conditions. But they do not tell me the reason for blocking the account I use. Well, what can they say when the documents are in order. Total chaos with the appropriation of my funds. After all, they know that people will not do anything to them and do whatever they want.

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Great Customer Service from the Safe Gambling Team.

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I used the Live Chat facility and was seen to really quickly- unfortunately I couldn’t get me query finalised but the advisor Varsha was really helpful and friendly and assured me that if I provided a document the query would be resolved.

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Bhanu was fantastic dealt with our query quickly and efficiently. He is a credit to your company.

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Speedy customer service thanks to Aishwarya for help and support. Will definitely recommend

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I thought Betfair was an island of seriousness and consideration for its users in the world of sports betting. I see that I was wrong. Since I signed up a few years ago, I have been required to provide personal documentation, which I have provided. Recently, due to a requirement from the Brazilian government, Betfair suspended my account, once again demanding my personal documentation, which I have provided more than once, including a photo of my face. But despite this, my account remains suspended.But, strangely, Betfair continues to require an update of the documents already provided. When contacting the support chat (automated), they do not actually answer the questions asked, pushing from one agent to another and continuing to require the same documentation already provided.Frustrated, I thought about closing my account and withdrawing my “pennies”, but that was not allowed either.Account suspended and sealed.Unless better explained, I think this Bet is not Fair at all.

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This company need to be closed down. Absolutely 100% rigged casino games. Any good reviews on here are absolutely faked. I have been playing European roulette for months now going for the same one number every single time. I have currently gone through upwards of £2500 going for the same number. Every single other number has come in, many on several occasions but my 1 number seems to have disappeared from the wheel. The chances of this actually happening are literally impossible, you would actually have more chance winning the lottery and Betfair think that this is believable and the games are random 😂 so fixed and they don’t even try and hide it. Avoid this site, it’s about time scammers like Betfair were seriously looked at

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Great site I won 1500 quid in my first play

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I recently wrote in to complain to Betfair regarding the fact that they allowed me to spend thousands of pounds in the space of a couple of weeks, my self exclusion from Gamstop had recently expired at the time and I started gambling again with Betfair in the summer of 2023, as I wasn’t in a good place. So even though Betfair knew I was a vulnerable gambler allowed me to keep gambling in this way. Between Betfair and the other bookmakers I used at the time. My gambling caused me to spiral into serious depression and almost take my own life. Fortunately though I managed to self exclude myself again with Gamstop and get my life back in order this year. When I explained this all to Betfair and explained their failings in their social responsibility and how they had exploited me as a vulnerable gambling addict, albeit as well this I take ownership of my own actions as well. They refused to accept any responsibility and instead Manoj, Betfairs senior customer service agent tried to persuade me to unblock my Gamstop so I could start gambling again with Betfair. I couldn’t believe that I was being given step by step instructions on how to unblock my Gamstop by Betfair customer service, especially after I had opened up in my complaint prior, about my struggles facilitated by Betfair exploiting me as a vulnerable gambling addict. This is a serious warning. Betfair are actively trying to get gambling addicts to start gambling and have no care for anyone but the bottom dollar. Ruining lives in the process. Stay well clear of Betfair and don’t let them try and persuade you to remove your self exclusion and take all your money from you and your life.

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Issue from king past was sorted professionally fair and fast .

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Sad i cannot vote minus 100 stars for this bookie, i deposit once in years some money, is more than 5k EUR, and they start again and again asking me about gaming safer, if i pay taxes, and so on, is insane, today almost 2h they kept me on chat for this nonsense, while last time in 2021 i already chatted about gaming safer, and they start again. I stopped using them exactly for this, now i tried and again the same. And to understand i lost 20EUR , my p/l is minus 20, and OP said me i lost over 5k, i started to check my account being very concerned as maybe someone hacked it, but no all ok, i lost 20 EUR, and cause Op is not making his job is putting me 100 EUR spending budget because i deposited a few thousand of eur, and lost in a few days only 20 EUR, if we sum my p/l. Insane. I said 2 times or 3 that i have to go, OP kept me almost 2h on chat. Is insane and very disappointing they asked me the taxes i pay, how much is left salary, exact question: Do you pay taxes from your salary?. This happened today, the chat. And sad i cannot share the chat script i saved, is a “candy” of unprofessionalism

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I’m loving to enjoy the app, best odds

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Really love all aspects of sport betting with Betfair. Been a customer for years and always found it perfect for horse and greyhound betting but also the casino which is so easy to use as a novice. The offers and regular ‘freebies’ are a thoughtful gesture too!My number one betting site!

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Great live chat support over here.

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Brutal. The verification needed is OTT and the slots are just swallowing money and giving nothing back.

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0% payout rtp 0%Scammers

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Lol Words can’t explain. Good betting site but the world’s worst slot / casino gaming site. . . Goodbye 👋

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Great platform. Its easy to use .So many different genres of games and titles. Customer service is always on point and there to help

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Great help, quick and efficient. Thanks

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If you have reason to contact Betfair, hope it’s Satyam.Excellent customer service.

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I placed a bet under a promotion that didn’t qualify for the free bet because I used a boost token. I wasn’t aware that disqualified me from the free bet but Pradeep helped to explain this to me and gave me a gesture of goodwill. He was brilliant and I really recommend Betfair as they have proven they are fair to their customers

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Poker deals ?? Any honest ones on your site. These deals are rigged for action and worth noting they are not tested for said reflection of probability in relation to to real deal. To add insult to injury the UK gamming board has changed there rules to allow deal manipulation. Two very dishonest gamming companies.

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The most integrated user friendly gambling site in the U.K.Especially if one is a beginner this is the site to go to!!Keep up the good work

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Problem withdrawing money. My bank card was the problem. My fault so Betfair sorted it !

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Very helpful

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Painful support today, been with you years and just wish you had more humans and less bots in the process of live chat! It’s ultra slow

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Ive been with betfair for many years and i can honestly say as far as betting horses is concerned they will take a lot of beating most of the time I get better than sp on the exchange and i also enjoy being the bookie when i dont fancy one excellent service

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I don’t believe in giving out bad reviews, as you’re more likely to give a bad review than you to give a good – this will be the first bad review I will ever have given.Nevertheless, this company company deserves to be shut down for using people who don’t gamble often, they give you a false hope in advertising that you win on your next deposit so and so forth. I’m so terribly ashamed of myself and all the other victims who have fell for this company terrible and ugly satisfaction I’m praying on people knowing though they will lose.I will never gamble again in my life because of this not even the lottery Nevertheless, this company

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Good god they do a good job, I just talked to them and looking back they were more in my interest as we all had times when money astray, and yes some times there might be delays but they are in our interest and security

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i had to verify my details and i have struggled in the past with other sites , i don’t have a picture id the agent who helped me today was great he gave me other options in which i could meet the criteria off

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First time ever wouldn’t except deposit until I verified myself the way it should be customer service talked me through it took 10 minutes very pleasant now hope to have some luck as I did on my welcome bonus

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Terrible..terrible odds and don’t give you the promotion free bets as promised.Best to look elsewhere. I’d give this lot a wide berth.Account closed.

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Betfair Service.Have held an account for over ten years and have found them to be excellent in every aspect.Everthing is absolutely spot on and customer service is so helpful and the odd occasion I have needed help or advice they have been great.It is highly unlikely that I would place a bet ever again with with a high street bookmaker or a on course one ever again.

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Disgusting site. This one along with bet600, mega riches and pub casino are the worst ones to play on..completely rigged. RTP is around 5-10% and this is coming from hundreds of deposits over the past couple of years. Honestly you’d get more pleasure setting fire to your money. Absolute scum!

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Legit website Use safer gambling toolsBest option

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Really happy with the layout of the app, makes it a lot easier tbh

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Casino will wait untill your one spin from your Next euro and try to leave you with 8 7 6 or 5 cent so you can be short on your next euro works better for the system take wouldn’t play here

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Have just got an update for there website and all the football bets have changed. They used to be more team based which was great now they are more player based more like skybet. Betfair what have you done you’ve ruined it.

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Una auténtica bazofia de casino, una tremenda estafa hecha a conciencia.

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Good games fast withdrawals this site has been very good to me 😁🤑🤑

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Very good site, with alot of games. Quite easy to send documents for verification than other sites. My friend won £3000 from a £3 pound spin so I decided to join 🙂

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