William Hill PLAYER REVIEWS(4065)
George
06 February 2023
Comment from uk.trustpilot.com
On Vegas games ,I haven't win absolutely nothing since last year, it's an absolute rip off,well that was it for me ,i will delete my account today
Diana A
06 February 2023
Comment from uk.trustpilot.com
Closed my account and said I self excluded which I have not so my withdraws have been stolen they closed my account and have not given me my withdrawals this is theft and I will be reporting this
Sammy
06 February 2023
Comment from uk.trustpilot.com
Used to be decent years ago but because customer support would give u stuff if the house made a mistake, now they don't let me withraw out of nowhere and if I wanted to I'd have to through chat and after that it says chat is having trouble so no possibility to withraw funds, I'm the type of better that would deposit to bet and withraw straight after, this site is auful for odds to on football betting, I'm with multiple sites and in todays day its Easy to withraw on all of them instant in ur bank account but will Hill don't like to make it easy at all, terrible site comparison to others in todays day definitely one of the worst so I decided to delete them, too much hassle to withraw money when u win
John
05 February 2023
Comment from uk.trustpilot.com
Should be banned, utter robbery....Played Goonies, King Kong and and "Deal no Deal" just for fun as though i would get a bonus. to achieve the bonus you need 3 bonus symbols.....after a combined 160 spins, i got 2 bonus symbols 20 times (then a big excitement whether the 3rd would drop.....it never did of course, so basically you need to spend a fortune to every get the bonus round i imagine. we all know you lose in the end, but blimey its meant to be fun for punters rather than a cooperate money making scam - AVOID unless you want to go broke
Justyna Gladysz
05 February 2023
Comment from uk.trustpilot.com
Rigged games all over the site.Scamming players non stop.Highly recommend to avoid those shamless thieves.
customer
05 February 2023
Comment from uk.trustpilot.com
Just a total waste of time and money these slots are so rigged its unreal you can never just play a game here and win a bonus or decent win these slots will eat money for days with dead spins and penny wins and if your lucky eventually youll get a bonus for a very small amount honestly just dont bother here its a ripoff
J R
04 February 2023
Comment from uk.trustpilot.com
Used the site for years now all of a sudden they want verification, if it was me trying to make a deposit, there'd be no request for verfication, however, the moment you wish to withdraw money they want your life story and will try anything to prevent you from withdrawing your winnings. Avoid this site, bigger is not always better.
Justyna Gladysz
03 February 2023
Comment from uk.trustpilot.com
This site is one od the top scamming sites with rigged in the UK.Im not surprised aby longer that most players chossing gambling site outside UK as gambling comission alowed those shamless thieves do whatever they want and playing on any of the sites in UK Has nothing to do with gambling which is fair etc.They basically convert that industry to money making for all of those cheating rats.UK gambling touch the bottom and soon i'm Hope they will finally have consequences of this one big scamming issue.Im Hope site like William Hill, Betfair Paddy power and PokerStars which those last 3 are owned by one person will had their licences suspended at least as they are disgrace for the name of casino.Not recommend any of the mentioned sites buch of Cheaters and scammers
Aaron
03 February 2023
Comment from uk.trustpilot.com
Out of all the betting companies so have been with, I have found William Hill to be one of the best. You are rewarded with free spins and bets almost every other day and the customer service is great.Rewarded for being a long-standing customer and also very good with responsible betting. Probably my favourite betting platform of the lot
Diane Ball
02 February 2023
Comment from uk.trustpilot.com
Don't bother Chris going to Ladbrokes.. They're equally as bad as this bunch of Bandits... I'm barred from both, as well as many more of these jokers, who dare to call themselves bookmakers!!! I'm barred, for simple daring to take their early prices, and win... Barred for winning... Please stay away from these conmen, and use Betfair Exchange. You can win all the time @ never get barred.. Chris, this is the only place to bet...
Kenneth
02 February 2023
Comment from uk.trustpilot.com
Absolutely rip off!! Play online games spend over 40 NOTHING! stay clear of this bookies!!!! If you are going to play online Ladbrokes they do pay out!
Mr Bahman Rahimi
02 February 2023
Comment from uk.trustpilot.com
As I have already stated Williamhill would not pay if you win on Basketball games again this morning did not pay on Golden Warrior v Timberwolf. It has been like this for the last 5 years. Yes thousand of pounds. They don't care we cannot even send them email.
Frank Tomlin
02 February 2023
Comment from uk.trustpilot.com
I Don't trust William hill after yesterdays episode ,having placed a bet the horse won by three lengths, thinking I had won my bet, no payment appeared on my account, After phoning customer service, they said my horse only won by three lengths, but should have won by Five, I saw nothing regarding how many it needed to win by. what next from William Hill, your horse has to be at the finishing post before other horses leave the stalls, Not a happy customer with William Hill,
Chris
31 January 2023
Comment from uk.trustpilot.com
Despite being a loyal customer for many years, Ive just had promotions on my account suspended.I will move to Ladbrokes soon.William Hill, the gentleman - not the pathetic company today - would spin in his grave if he knew what the current management team had done to his first class business. What a shame.
Graham Miller
30 January 2023
Comment from uk.trustpilot.com
Did not honour sign up bonus, said I did not opt in yet I had opted in doubled checked.
customer
29 January 2023
Comment from uk.trustpilot.com
Terrible without a doubt the worse place for slots Ive ever played dead spin after dead spin and penny payouts if your lucky just a total waste of money and customer services dont even message back its so one sided its a joke honestly dont bother and take your money to a better site you wont win here ?
anthony stephenson
28 January 2023
Comment from uk.trustpilot.com
Very poor customer service always from one female individual in particular at local branch.Clearly doesnt want to be at work.Very frosty atmosphere overall with negative vibes from her.
Tom Morgan
27 January 2023
Comment from uk.trustpilot.com
Have been trying to sign up for 3 weeks now and each time i try it says there is an issue with my account. Spoken to support team and they just tell me to send of verification which I have done multiple times and no progression in these 3 weeks just constantly the same error message.
iain mc donald
26 January 2023
Comment from uk.trustpilot.com
An honest review, the staff are knowledgeable, helpful, odds are offered on a wide variety of sport, either by bets over the counter or via ssbt machine. The mean side is no best odds guaranteed on horses, very few extra Place races, and no bonus for one winner in lucky 15,31 or 63, all a bit disappointing when most other companies give these bonuses. You can open a plus account which allows you to get boosted odds on sports via the ssbt machines. Now for the slots, well, I've never witnessed such corruption and theft really as when playing a Hills slot, the odd person may get a win but for most it's a sad game, you put money in and don't even get a game for your money, bonuses as rare as unicorn poo, I've played a lot of slots but these are the worst shop slots I've ever seen, not just for me but I've seen friends put in horrendous amounts of money and hardly get a win let alone a game for their money, so do yourselves a favour, if you like a slot, then play anywhere but hills!!!!!
chrise14
26 January 2023
Comment from uk.trustpilot.com
I did a bet which in the Barcelona v Rael Sociedad match, it included R/S to have had more cards shown than Barcelona. Finished R/S 1 red card and 1 yellow, Barcelona 2 yellow cards - normally a red card counts as 2 yellows but fair enough in WH rules it only counts as 1 (unfair but acceptable I suppose) however R/S were shown a yellow card first before it went to VAR and then they were shown a red card so in fact in the match they were shown 3 cards. William Hill would not accept this and complaint was just dismissed. Be warned as thousands will of done this special offer bet.
Cliff
26 January 2023
Comment from uk.trustpilot.com
Rubbish site avoid at all costs. Put a few bets on several days in a row and they restricted my account never ever had this problem with other sites, complete joke with really unhelpful staff
Carmen
26 January 2023
Comment from uk.trustpilot.com
I've been blocked out my account for 2 years now and I'm still getting the run around. I've got money that I can take out still in my account but for some reason they keep asking me to send ID which I have done over 6 times. I even spoke to head office who said they would sort it and still nothing. Even today I have been told the security service for the company will contact me within 24 hours but I don't believe them as I've waited over 24 months for the company to sort this.
Paul Davies
25 January 2023
Comment from uk.trustpilot.com
Great at first with offers then yet another fix of a casino. Use foxybingo its fair. I did an experiment on slingo and low and behold every time the spins have delay you can predict the outcome. Hence this site is fixed. Why cant you just be an honest casino and keep real money playing customers. Spent enough and never had a win. That i am not to bothered about it the fact the fix is so obvious it takes the fun out of playing. AVOID ..use foxy.
Robert Douglas
25 January 2023
Comment from uk.trustpilot.com
Ive made it pay for the past 18 month betting on the french horses comparing the odds on the pmu which is the french betting pool to the odds in the uk sometimes theres a big diffrence im not allowed a bet anywhere in my area i even visited a shop id never been in before went upto the betting terminal and the member of staff behind the counter switched it off and said you cant have a bet in here,obviously they had been warned about me its laughable because for years id lost gambling and now id got an edge because its all mathematics its simple if you can beat the odds over a period of time u cant loose its simple mathematics i will get round it somehow to get a bit on when the odds are in my favour
Louise
24 January 2023
Comment from uk.trustpilot.com
Is this company legit? Im trying to get a very small amount of money from my account (less than 10!) and they have blocked the payment, and keep asking me for ID. Ive sent passport, driving licence, banks statements - they just keep asking for more! Ive tried their online chat - who apparently cant help me - and that I need to upload more ID until they will speak to me. I dont know what other ID they can possibly need- which is what Im trying to find out! They are now asking me to send the ID to a different place, which Im wary of doing. It all just seems a bit off. They seem like a load of scammers- and make it very difficult to speak to anyone. I recommend you dont use these- god knows where all my ID has ended up- I regret sending them anything.
Tony Milne
22 January 2023
Comment from uk.trustpilot.com
Ripoff william hill one eyed willy hill I had 8 team's on my bet for 10 that I should get back 244 but 0ne team was postponed at the oods off 5 4 but they took 144 pounds off my win for one team scumbags Rob you all the time ????????????????????????????Ripoff one eyed willy hill scumbags ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Stephen Beckett
22 January 2023
Comment from uk.trustpilot.com
Had a winner two days ago first past post would only pay placedTook 18/1 yesterday won at 28/1 would only pay 18/1 even though thay state bpg and pay first past post.Will never step in there again after I go in tomorrow to clear funds in my account then shut it.Staff ain't got a clue either
RD
21 January 2023
Comment from uk.trustpilot.com
Just to add another to some of the similar experiences below. Getting locked out of my account suddenly for the first time in almost 20 years. No email support just live chat where they promise someone will email me, they never do.Cannot withdraw anymore as they have removed option to withdraw to my card, despite having had no problems depositing from the card. No access to the account now and no help from support.Shocking downturn from a previously decent company.
stamatis bililis
20 January 2023
Comment from uk.trustpilot.com
The worst company in England you win and they don't give you the money they lock your account and don't even return deposit money.
Eileen Leighton
19 January 2023
Comment from uk.trustpilot.com
I've only deposited 40 this month. Its 19th January. The reason I haven't deposited anymore is because it was gone in minutes. 27 dead spins in a row, followed by 1 3x win followed by another 26 dead spins. This is all the time now. Slots here are disgusting. They even emailed me after I played to say about safer gambling. Probably because I'd lost my money with only an RTP of 1%. You use to get good rewards and free bets on here too but now that's stopped. You only get 5 free 10p spins now that always are dead. They're just take take take now. I play more at paddy power. 5 free spins every week and I get free football bets sometimes up to 25.
ayabu waka
17 January 2023
Comment from uk.trustpilot.com
They invade your privacy, rudely sent me a message once when I stopped betting for a while and said that they noticed a change in my betting activities, therefore, they wanted to look at my bank statement. Really? I probably forgot to let you know where I've been yesterday and with who, or to get your permission to go out. Anyway they closed my account after I gave them the response they deserve to their ridiculous request, so good riddance.
valbi
17 January 2023
Comment from uk.trustpilot.com
William Hill is the most idiotic company I have ever met. I have an account in William Hill since 2016 and a few years ago when I played (betting football) I lost money. And everything has been okay, but when I now December 2022 and January 2023 when I played from 15 tickets, I probably won 13 with an odd +6 in all. And today when I tried to log into my William Hill account it says that we have sent you an email and you cannot log into your account. I have not received any email from William Hill about what happened. And when I contacted Live Chat I waited +20 min and the agent could not give me any reason why my account was closed and he told me that for secret reasons your account is closed forever. This happened only because I won the tickets I played. I do not prefer this website to anyone. This is the worst company I have ever known
JOHN CONSTANTINE
17 January 2023
Comment from uk.trustpilot.com
Staff are rude and obnoxious. Sit around all day on there phones and when you go to place a bet it's as if you've ask them to hang themselves. So many people not being able to get there bets on in time
Lewis
17 January 2023
Comment from uk.trustpilot.com
Worst gambling site out there. Lock you out your account for no apparent reason. Customer service is unbelievably poor. Avoid, just not worth the hassle dealing with this horrid company
Stuart Johnson
15 January 2023
Comment from uk.trustpilot.com
Opened an account a month ago, then when I attempted to withdraw winnings they requested I verify my account. Attempt after attempt and rejection of photos I'm going to have to give up and lose the money I won fairly. I'm new to online gambling but it's probably a good thing this has happened and I will not be doing it anymore. STAY AWAY FROM WILLIAM HILL. No customer support and they keep your money.
Msmadam msmadam
15 January 2023
Comment from uk.trustpilot.com
Stay away...their slots rigged...when u catch scatter you will see the 3rd wheel being pulled down, the system will lag for no reason at all n work properly after that.
Jason 'Tilton' Taggart
15 January 2023
Comment from uk.trustpilot.com
Always advertising odds that you do not get !Today for example they advertise 125/1 for Nketiah to score a hatrick v spurs when to click on it and try to place a bet you can onky get 80/1 ??Massive difference.You cannot contact them ?They advertise a free bet to match the one you place if you place a build your odds bet i have placed the bet and got no free bet ??Again cant contact them.They are scam merchants
Ben
14 January 2023
Comment from uk.trustpilot.com
Joke...classic making you think your getting something off THE BETS THEY CHOOSE FOR YOU TO BET ON....ohhh il take my 5 free spins every day on 10 pence Are you shitting me!! Wat a fukn joke
Kristopher Flynn-Hutt
14 January 2023
Comment from uk.trustpilot.com
Had a niche query about a reimbursement and these superstars resolved it so quickly! I love you William Hill ???
Eddie T J Naylor
14 January 2023
Comment from uk.trustpilot.com
Won a bit off the slots for a change yeah, I'm gobsmacked too, and also won a 600 football bet so they take all my promos away from me stating......... Weve noticed a change in your recent gambling activity, and wed like to take this opportunity to advise you that, in line with our commitment to responsible gambling and the safety of our customers, your access to our promotions and bonuses has been temporarily limited. You will receive invites notifications to our promotions once they become available to you again.So me depositing and withdrawing means I can't use promos, talk about rewarding continuous customers, also i can still deposit just not use any promos so yeah they really care about my wellbeing.
James Moir
13 January 2023
Comment from uk.trustpilot.com
I've actually started using the betting side of W.Hill N it's just as good ? as W.Hill Vegas the slots which I really like also.. there's always the new games on there ..apart from free things also..n the betting.. even if u don't win u mite get a free bet just 4 putting 1 on ect...love the site n so does my partner who's over the moon with them at mo..thanks lol ? n cheers ?
Chris
13 January 2023
Comment from uk.trustpilot.com
William Hill gone Downhill.William Hill , I'm still waiting for a reply back from you about my complaint which was raised in September 2022 (as promised by your staff/robots) , what's going on? I know someone from W Hill reads these Trustpilot reviews. Absolutely shocking service from such a big business.I would advise anyone to stay away and NEVER EVER play their, or anyone elses Casino games / Slots etc , they are all rigged but they hind behind the 90% something RTP (Return To Player) , load of BS , they know it and i know it.Don't do it folks , think about it , all these different types of games are operated by computer software designed to try and get you hooked , but you never actually win.Very easy for William Hill and whoever provides the Software for those games to easily set the computer that runs the games to just Take Take Take.It can be hard folks, but don't give in to Temptation , walk away and keep your money in your pocket.Or if you do like a bet , stick to something like Football or the Horses because at least we see with our own eyes what happens. The outcome isn't decided by some computer software.
James and Karen
13 January 2023
Comment from uk.trustpilot.com
Here i am again 2 thank W.hill 4 my really unexpected win l.night...at this time of yr too..over the moon..it was actually on a slot by W.H b.t.w W.HILL GOLD Its called n still if u thinking about becomin a customer you prob c that not many bother to reveiw wen winnin just when might have been a prob but Pls may i add customer service is still bang on-- theres also a thing, were u can always put a cap on wat want to spend or not..daily/weekly/or monthly ..its all explained wen u sign up - which again if Any probs use CHAT with them or contact by phone- which ever u prefer n they will talk u thru EVERYTHING.. they still givin free spins daily ect And more And my partner more so but niw myself R using the bettin bit to... im still lovin n learning but my partners well away with it all..lovin sport also..plus u can free bets ..or win extras bet boosts 4 nothing again im learning but ive liked it..still my pref is slots but each to own.. if u have a good experiance try put a few words up guys...they arent 1 of biggest around 4 nothing eh n im just ya litural regular love a little gamble n especially in this weather at home in the warmth..anyway Cheers W.HILL THANKS LOADSSSS MWAHHHH HA XXXXXXXX happy playing yall karen n james
Dave lee
12 January 2023
Comment from uk.trustpilot.com
All vegas games gone to s&it. Daily drop pays 6p if you are lucky. I'm sure payouts have been reduced. Try somewhere else Sick of being robbed by these pirates
tukoramerez
12 January 2023
Comment from uk.trustpilot.com
Impossible to speak to someone, no complaints department except a computer which in the end is a waste of time. I play penny roulette, trouble is on opening the game it doesn't give betting options & opens on minimum bet 10p but the total stake must be a minimum 50p. Clearly not 1p roulette. The games allow me to withdraw funds but then rob it all back & more. Mayfair roulette is so fixed, the ball can land on your number & then jump out. This happens constantly.
Nasko Dimitrov
11 January 2023
Comment from uk.trustpilot.com
I have a problem with this site, please tell me how to fix it. I have 2 bets of 10, one of 7 pounds and won 440 on the slots but they don't want to pay me, they don't want to acknowledge the documents I send them
Russ Mellor
11 January 2023
Comment from uk.trustpilot.com
Used to enjoy Vegas even if I didn't win I used to get bonuses which made it more interesting . Now it just gives pathetic little wins and swallow your money. Boring to play now so on to others
Martin Dubber
10 January 2023
Comment from uk.trustpilot.com
William Hill refused to settle a bet based around an assist when it was settled by other bookmakers. It is not the money, it is the principle, I have held an online account for 15 years+ betting several thousand every year and this is the first complaint I have made. They have not reviewed, just suggest I email their Second Opinion service who have not responded or even acknowledged my complaint. An unfair decision compounded by appalling customer service
Luna Ingnam
09 January 2023
Comment from uk.trustpilot.com
, they stopAllYour promotions and the games gets stucked, customer service is really bad, stay away from William hill


Toddkramer.eth
07 February 2023
Comment from uk.trustpilot.com
I Decided to take a bold step of closing my accounts i figured I was chasing too much odds or multipliers i channeled the energy in improving my passive income glad I was able to do that via ??????????.??z my holdings have increased significantly now I only take low odds and practice a rollover strategy
I Decided to take a bold step of closing my accounts i figured I was chasing too much odds or multipliers i channeled the energy in improving my passive income glad I was able to do that via ??????????.??z my holdings have increased significantly now I only take low odds and practice a rollover strategy