William Hill PLAYER REVIEWS(3817)

steven thorpe
24 May 2024
Comment from uk.trustpilot.com
This is the most ridiculously fixed app on the Internet. Since 888 own it and banned me from 888 almost 4 years ago and bought William Hill.They fixed it and ruined a British establishment. Typical Yankee attitude.The donkeys can't even accept the English language, they have to have American literature with the English language. Talk about robbery and butchery.Absolute doinks. 🤣🤣🤣 I C How U Operate.I dark lit rooms. 🤔👌

Eddie T J Naylor
24 May 2024
Comment from uk.trustpilot.com
9 pots of gold King millions played for 23 mins no bonus just constant teasing and slowly eroding my balance until it was gone there is no fun in that.

Joe Mack
23 May 2024
Comment from uk.trustpilot.com
Updated review as I've had an ongoing complaint with William Hill for a long time. My complaint was how they send text message promotions for in shop but they never worked and they never bothered to help fix it. Obviously done to get ppl in shop. After a long time of their complaint procedure I got someone who said they didn't send anything for online when if they paid attention they'd off seen the email complaint I made stated in shop promotion. Sums them up! Even their complaints team doesn't bother to read a complaint. Now I'll report them to IBAS and share my screenshot emails to all. People need to avoid scam sites like this

Julia
22 May 2024
Comment from uk.trustpilot.com
They closed my account without giving any valid reason. I suspect it because I was not losing any money. I won in the past(around 80 pounds)and it was so difficult to withdraw money, probably had to send 20 emails with attachments -picture of me holding my id, bank statement, card, there was always something wrong so I had to do it again. I suspect most people would give up at this point.. Don't use these scammers.

Russell
22 May 2024
Comment from uk.trustpilot.com
Do not join william hill, what everyone says about the withdrawing is absolutely true, but most of all thier customer service skills are diabolical, I was asking questions in regards to a bet and they didn't even have the terms and conditions for that, just said thanks for talking to us today, and closed the chat. I have since closed my account and will be sticking with paddypowers who have great customer service and no problems with withdrawals.

Michie
22 May 2024
Comment from uk.trustpilot.com
Wish I read these reviews before playing all week playing cant get one bonus on cash strike low payouts today alone 350.00 Not one bonus worse slots ives played

Ben
21 May 2024
Comment from uk.trustpilot.com
Scammerss - they suck you in with a promotion and want all sorts of ID to prove yuo are you after you deposit money. I have sent all the requested ID 4 times now, and still nothing. £100 down the drain. No customer service rep will help whatsoever. AWFUL. Go with BET365

Hayley scheurer
21 May 2024
Comment from uk.trustpilot.com
Joined about an hour before the Grand National.. only to place small bets..Deposited £20.. went to bid and stated needed to verify my ID.. time was running out for the National, so I chose to withdraw my deposit and was going to cancel account..Only to find I couldnt I still had to produce my ID to take my own money out.. I hit withdraw and my balance went to zero..I contacted them online I disputed it…also no emails or alerts from them to confirm my actions.. I did argue my point.. but still uploaded proof of who I was..still nothing after a couple of weeks so I contacted them again..after an hour somone finally told me that my uploads wernt saticfactory though Ov checked my sent emails and they were very clear..they still have my £20, its not winnings its from my Debit card, funds which I deposited.. personally I would never use them again…I hope this is not regular practice..my £20 dissapeared from my balance and I have not been able to see it in my balance since..and when I asked they never told me where my money was…?

Wendy
21 May 2024
Comment from uk.trustpilot.com
I won 2 £10 bet credits on a free game on the William Hill site. So placed a £10 bet on football Stats and won £32.00 which I withdrew £30 it was paid instantly in to my bank account, brilliant service, I then placed the other £10 on the last game of the season it would have paid out 5000 if it came in, William Hill suspended the bet, placed it on one of the other games again it was suspended strange. I put 2.00 on a horse which won, was happy with that. Have tried to take my winnings out of my account to discover William Hill have closed my account and only way I can get my money is to send in 3 forms of ID and a hand written letter !! What was I born yesterday keep the money if you want it that bad and I will keep my identity. AVOID THIS APP complete SCAMMERS

Courtney
21 May 2024
Comment from uk.trustpilot.com
Worst betting app I've ever usedDo not deposit any money unless you want to loose it all. Constantly asking to close apps after playing for a few minutes.

customer
19 May 2024
Comment from uk.trustpilot.com
Biggest pile of crap site there is terrible odds on football the biggest rigged slots of any casino just a terrible place to play I’ll guarantee 99% of customers are down loads on there account. AVOID

Oliver Antonio
18 May 2024
Comment from uk.trustpilot.com
How can this company be on trust pilot they stole my winnings then closed my account total scammers at the moment I am taking them to court

David
18 May 2024
Comment from uk.trustpilot.com
£2170 pound down. and sorry u seem to be having bad luck this lifetime lol complete rip they DO NOT pay out on and slots just dead spin after dead spin

Julie Williams
18 May 2024
Comment from uk.trustpilot.com
My partner has a winning betting slip and the scan machine says it is not a winner and they refuse to pay him. I have emailed them twice and tried 3 phone number which they supply and they all say no such number Stay Clear

customer
17 May 2024
Comment from uk.trustpilot.com
Terrible just a complete waste of anyone’s time/money all you’ll do playing here is line William hills pocket because you CANT win anything it’s so rigged it’s unreal the RTP is so low now and any of the decent promotions are long gone and it’s only getting worse AVOID if you’re looking for a fun fair experience

Jaffa Jaffa
17 May 2024
Comment from uk.trustpilot.com
Here is another example of shocking game play.Play with 2k, drop down to £50, then my miracle get up to 1400.Change game and do exactly the same but when gaining back, you reach 800.Change game again, lose 800 and add 100 more.Not even 1 feature and now 2.1k down.

User Not Found
16 May 2024
Comment from uk.trustpilot.com
Do they pay out to anyone ? Does anybody win ? What is going on ? No good reviews everyone losing how is this possible ? I deposited on 3 occasions as maybe I thought my luck was just per session but nope 20p spins 1000+ not a single scatter on over 10 different games I kept changing everything to try change luck diff day diff time diff game .. same results insane £80 in 20p spins not a single scatter like how is that random seems impossible. I got 1 bonus round and won £4 insane.

A J
16 May 2024
Comment from uk.trustpilot.com
My complaint is william Hills stopped bog in the horse racing markets and they don't even offer a cash out on e/w bets. You can only pick up to 8 selections in football build a bet aswell. I certainly wouldn't recommend to anyone.

Justine Tanner
16 May 2024
Comment from uk.trustpilot.com
Have a friend who has worked for this company for years..the stuff i hear doesnt actually shock me..believe me all i can say is dont play the slots!! Highly volatile regardless of amount deposited/stake used YOU WILL BARELY WIN. My son used to play here for years and he had some great wins (when it wasnt bought out by 888) all i can say is hes been doing it for 18 years and noticed a huge change in payouts and the bonuses doing nothing across multiple games..safe to say he closed the account and went elsewhere. They are robbing you blind!!

Carley grattage
15 May 2024
Comment from uk.trustpilot.com
❌Absolutely shocking❌ very few wins and only pays out pence, played on a variety of games on £1, 80p, 60p, 40p and 30p all still the same, loose,loose,loose. Scatters rarely come in and if they do nothing for the first 7 then penny’s for the last 3. Deposited over £400 with no wins only a few pounds like £4 odd. There is better sites out there than this. This used to be a ok site to play on but don’t know what as happened as it’s gone absolutely rubbish and no fun to play anymore. I will update if any change but in the meantime keep your money in your pocket or go play on another site and avoid this site at all costs .

steven thorpe
15 May 2024
Comment from uk.trustpilot.com
Worst poker available today, always river gets ya better preflop cards. 4 years of it so what's random... R. N. G isn't and needs fixing..Oh yeah it's already fixed..So people stay broke instead.888 are. Inaudible Xxxxxxx Xxxxxxx.When you fall ill be there..Making sure nobody catches you. 😁.Priiiiikkkkz

Staniskav Tokar
14 May 2024
Comment from uk.trustpilot.com
Be aware of this legally scamersI do win £15699 on deal or no deal vegas millions.This scammers pay me out £274 of mistakenly of browser.I do make complaint after 11 days the advise me to clear cache and reinstalled appsWho a joke The issue now the suffering its that im from solicitors family and a will sue them every penny that the owe me.U guys will see on national news how im deal with this scamers

customer
13 May 2024
Comment from uk.trustpilot.com
Wow words fail me just how much these thieves steal from there customers it literally doesn’t matter what game you play it’s the same featureless rubbish DEAD SPIN after DEAD SPIN just WILLIAM HILL stealing your funds without any chance of a decent win sports bets are laughable they can’t just say 2+ goals it’s always this over 1 goal over 3 shots rubbish? It’s just the worse definitely due another investigation and massive fine

Philip Evans
13 May 2024
Comment from uk.trustpilot.com
Epic Offers - Weekly E mailsEach week they send me their 'epic offers' only for me to click on the link which tells me I am not eligible.Used to enjoy using WH in the past but new owners have ruined the customer experience.

Lewis Clark
12 May 2024
Comment from uk.trustpilot.com
I won £315 on a football bet only for William Hill to email me they will only pay out £95 as they advertised the wrong price so will not honour it. I asked them for the remaining funds over live chat otherwise to close my account… they closed my account. Completely untrustworthy company ripping people off. AVOID

customer
12 May 2024
Comment from uk.trustpilot.com
Haven’t been playing ANY of there slots or games for a while now due to the fact that the site is horrendous and they have the most rigged games of any casino but I thought today I’d play a few spins and within 4 mins and £5 I’ve realised that there probably worse than before ….AVOID this rigged crap it’s the worse

Oliver Antonio
11 May 2024
Comment from uk.trustpilot.com
Very annoying I deposit money all the time I have won over £400 and they will not pay out my money I have a iPhone 15 pro max and every time u win big it freezes and throws u off the game can not talk to anyone please everyone be careful it’s a scam

Kathryn
10 May 2024
Comment from uk.trustpilot.com
Load of crap now fiver deposit which been reduced to safe play team without my consent had go on my fave slots won f all. I beginning to think they're all rigged so your expected to loose more. Just a joke and not enjoyable anymore. Can't even get promos now unless I stake on them which hardly fair as only allowed fiver every two weeks. Used to be good site but changed for worse

Daniel
10 May 2024
Comment from uk.trustpilot.com
Gold wolf big bass all fixed it's absolutely shocking for slots no wins wat so ever. Dead spinnssss this company's a joke hope the get fined again it's inhumane. Fair trading bull ur ripping every off

Scott baker
09 May 2024
Comment from uk.trustpilot.com
terrible at the Venetian makes me not want to even go back to the hotel ...At first glance, if you're just sitting watching a game, it's a pretty good sports book. Easy access to the big screens seem to be decent amount of seating... However, you can get that at almost any sports book. Staff It's very rude , angry and off-putting. The sportsbook is not associated with the hotel at the Venetian So any credit you would get would not go towards staying at the hotel. They wouldn't take the Venetian card the rewards card. It's all William hill rewards. I asked them to put Cincinnati Arizona game on. They snapped back. Arizona gets blacked out here then turned away. That's not the way you answer somebody who just put a $1,500 bet in. I'm not a monster player but 1500 should warrant a decent response. Sorry sir but they black out the game here for Arizona. I'm old school. I speak to people the way I want to be spoken to. But please and thank yous go a long way. It's still my money and with all the options I have I don't have to play here. I'm pretty as a matter of fact. I probably wouldn't stay at the Venetian again because you can't get on a sports app cuz William Hill. I guess blocks it all out so you have to play at their sportsbook and you have to deal with their rudeness. So the Venetian has lost me as a customer and I would never put another play in it. William, hell I rather walk across the street if I have to stay here again.

Billy Burley
09 May 2024
Comment from uk.trustpilot.com
Been betting with these theives for many years but recently they got worse when trying to explain my grievances they really are the worse

Colin
09 May 2024
Comment from uk.trustpilot.com
NO STARS need this optionCustomer service is useless No intensional of helping or even listening. The offer I took out for a bet to get free bet. They can’t trace it so would not honour it. I wouldn’t recommend this app or web site but if you insist on using please screen shot any offers as they don’t honour them and just accuse of lying…HAVE CLOSED ACCOUNT AND RECOMMEND EVERYONE DOES THE SAME………

Ian Andrews
08 May 2024
Comment from uk.trustpilot.com
I tried to withdraw the balance of my online account and received a message asking me to contact Customer Support . This link took me to a corrupted web page . I got the same result from clicking on "Message Us" , "Contact Us" and "Chat" links .I tried to contact WH via Resolver UK , but WH told me they only dealt with betting shop problems . and supplied me the same link that took me me to the corrupted webpage again . I replied to them asking for an alternative method of contact and have heard nothing .My next step will have to be to complain to their Regulator . WH used to be very good , but they appear to have gone the way of the likes of Paddypower with unethical and shady practices . I wish I'd checked Trustpilot first & seen how much they've deteriorated. A few years ago , a had to complain to the Regulator about Paddypower , and I got my money , so hopefully I will be successful this time also .

Chantel Natasha
08 May 2024
Comment from uk.trustpilot.com
Brilliant to navigate, I am so unlucky it's unreal but do like the layout and bet types on William Hill to be fair

Steve Wilson
07 May 2024
Comment from uk.trustpilot.com
Everything went wrong. Lack of knowledge, lack of spoken English and no urgency. Still awaiting a resolution of a blatant winning bet. Avoid at all cost! That's retail as well as online

Steve Mack
07 May 2024
Comment from uk.trustpilot.com
Only gave one star because I had to.Crap site all over no best odds on horse racing,dodgy betting terminals in shop never give real price.used to play slots all the time but stopped now never seem to win,this site has gone crap since 888 got involved go somewhere else ie bet365 or sky bet.

customer
07 May 2024
Comment from uk.trustpilot.com
15 days on the bonus drop and everyone a loser how is any of this random? If they can do this to a free bonus game then imagine what there doing to the paid slots AVOID.

Kathryn
06 May 2024
Comment from uk.trustpilot.com
Don't know what had happened to this site but I can't win here at all 😕 I had a nice win two months ago but since then nothing I can't win on the bingo side where I enjoy the chats. I get no free spins any more I guess was nice while it lasted but I don't think I'll be depositing anymore shame. Can't even win on 10p stake.

Marc Marin
06 May 2024
Comment from uk.trustpilot.com
Many tech issues with website and mobile app, such as technical glitches and slow loading times. Additionally, customer service response take too long.

Anthony
05 May 2024
Comment from uk.trustpilot.com
Might as well just flush your money down the toilet and save yourself some time.Crappy games, tiny bonuses and features that are few and far between, even after putting in £££'s and you don't even get a decent game out of it anymore. They just want to take your money as quick as possible.Friends have won substantial large sums in the past and William Hill never honour it, blaming it on computer glitches or an error. Avoid this company like the plague

Mark Durham
05 May 2024
Comment from uk.trustpilot.com
Strike gold you may win a pound but it will freeze your game having to close and open the browser to continue your game a clever technique to stop you getting the best wins

Dean Harris
05 May 2024
Comment from uk.trustpilot.com
William Hill and 888 casino are the absolute worst online slots you will ever play on, all they do is take, take, take, never any bonus features and very little win spins, please avoid losing your money on these sites.

Lawrence
04 May 2024
Comment from uk.trustpilot.com
Absolutely disgusting. Played machines in shops for many years. As from this year I noticed a massive decline in returns which made me suspicious. New machines have been installed in most shops so makes sense thar WE are paying for their new machines. Will never play again as its quite clearly a manual reduduction. Bonuses are shocking. Played Eye Of Horus. Spent £90 using 50p spins. Got bonus and it payed £2.80. Even other customers were laughing in disgust. Shame on you William Hill. 😔

Daniel
02 May 2024
Comment from uk.trustpilot.com
Fixed games football the lott, you'll be exposed cause it's manipulation and that fake review won't help. Management rip off are amazing haha jesus horrible people the worst

Melanie Mann
02 May 2024
Comment from uk.trustpilot.com
DO NOT USE!!this company are only interested in making money!after playing for 15 years i suddenly get slapped with a deposit restriction,i find this very convenient for them as i was actually on a winning streak and there was a big jackpot pending.i do not gamble irresponsibly and i owe nobody anything!!!and after several rude staff i have decided to forward my complaint to resolver and the gambling commission.avoid like the plague as they obviously make up their own rules if you are winning!!!

Jenni
02 May 2024
Comment from uk.trustpilot.com
Dont ever win. Pointless playing. Just goes down with barely any wins.Dont bother, just goes down. Used to get some decent wins on this site but nothing now and i mean nothing, literally just goes down. Like its been set to lose.Will be getting the ombudsman to look into this i think. Id like to think its a fair site being so well known. No incentives or nothing either.Ive won bigger on less known sites. Makes you question more and more and reading other reviews, seriously thinking of getting the ombudsman to look into this site cos these losses are not right.

Lauren Williams
01 May 2024
Comment from uk.trustpilot.com
SUPERVISOR OLIVIA IS A APSOLUTE TERROR SHE IS SO HORRIBLE AND UNPROFESSIONAL IVE SENT EVEry screen shot ect about a promo I deposited £100 for and she tried saying I’m talking. About a welcome offer of big bass spins when I’ve sent screenshots of a deposit match bonus she tried making every single exscuse up! Then she said it’s expired when the screen shot I’ve provided clearly shows it expires in 23hours!!!! I will never ever reccomend absolute terrible service

Martin Watson
01 May 2024
Comment from uk.trustpilot.com
I have been playing the free bonus drop, I have lost for no less than 50 days consecutively. Complete fabrication, waste of time and money. Avoid like the plague.

Steven Millar
01 May 2024
Comment from uk.trustpilot.com
You literally can't win. When you do get the bonus round every one is a dud. I think it's since 888 took over cos they are the exact same. You cannot win. 1000s spins on rising reward no bonus Same on mining pots of gold no bonus Again if you're lucky to hit a bonus its a dud. I know you can't always win butI'm sorry but this is going on months and I genuinely believe it's rigged. And by reading reviews I am not the only one.
ryan robinson
24 May 2024
Comment from uk.trustpilot.com
Absolute scam I’ve now spun over 2000 spins on hyper gold all in and no bonus I’ve shut it down now f….. pack off scum bags also lost 10 blackjack hands in a row, nice one will hill
Absolute scam I’ve now spun over 2000 spins on hyper gold all in and no bonus I’ve shut it down now f….. pack off scum bags also lost 10 blackjack hands in a row, nice one will hill