William Hill PLAYER REVIEWS(4000)

Mr Gittings
28 July 2025
Comment from uk.trustpilot.com
Omg £60 trying to burst one pot at 60p a spin and yet its wont bloody burst what the hell are you playing at where is the back to player and 9 bonus tease yet can no get one bonus something going on with this site, i dont get how they getting away with it.

Shaun Norrish
27 July 2025
Comment from uk.trustpilot.com
Save your money. I've tried and tried with these lot and they're just frauds. Rarely bonus a game and if you do after 100s of spins the payouts are pennies. Today in 200 odd spins I had two bonuses..paying £1.60 and £1.70! Sick of the fisherman appearing ZERO times in 10/15 free games again had none in two sets of 10 free games. Yesterday paid nothing in over 300 pound the day before 500 and ate ate ate. Its truly not random it only drops one scatter multiple times often 5/6 times in a row and when you finally see two the thirds isn't anywhere to be seen. Went through 32 teases with two scatters dropping in on the first two reels..and the third didn't appear once on the last three reels! Has to be astronomically impossible not to hit one bonus when landing two scatter on the first two reels! Have 100s of screen shots of the slot just continuously dropping one scatter over and over. Hours of video of the gameplay. RTP for the slot is a measly 92% everywhere else is 96.12%. They clearly control their slots and the algorithm to them or after 1000s and 1000s of spins on multiple different stakes it would do something. You receive more pop ups and minute bans than you do bonuses...its their way of "convincing" you you're in safe hand with their safer gambling..its a load of garbage it's just breaking up the game play because you can't even get an hour in playing when all of a sudden a pop up jumps up saying you can't play for literally one minute. The UKGC need to get on board and start looking into it as now its becoming obvious that these are utterly rigged/scripted and cheating every punter they have to turn over 100s of millions annually. They are absolutely embarrassing and need their license revoked ASAP. Disgraceful company run by bandits. Oh and P.S after a big sum of deposits..they emailed me saying I was banned from any promotion how vile. Cant win normally but also aren't allowed to take part in any promotion. Scum-bags!

Chris Farley
27 July 2025
Comment from uk.trustpilot.com
So predictable never had a cash bonus drop in 8 years the games just take all your cash the closer to a bonus you get and batley had 0 from them bonus games time to move on

phil
27 July 2025
Comment from uk.trustpilot.com
Please William, No more daily emails with an offer of 5 free spins at 10 pence. You know its boring and pointless. I dont win when i deposit real money i always loose and in 3 years never withdrawn a penny. Please leave me alone. Your rtp is the worst in the country, makes no sense to play any of the games. Thanks

Andrew Brownsword
26 July 2025
Comment from uk.trustpilot.com
The company have no regard for customer service, they don't guarantee best odds locally because they have no competition, they take football bets at 12/1 on Leicester yet are aware they could be deducted points by the fa, they employ staff who have no interest in doing a good job, they open when they please and it appears senior managers are happy to go along with it.

SH
26 July 2025
Comment from uk.trustpilot.com
Very poor service, I asked to reopen my account and they said I had to wait 24 hours and ask again, fine no problem- did this and was told I had to receive a call and it would be within the hour at 3pmThey didn’t call until 7pm so I missed this call.Tried again today and Angel on online chat didn’t address any of my issues, wasn’t very helpful, very dismissive and then even though I was polite all the way through she said “that’s all the information I need from you” and closed the chat, I still had a few questions but she just shut me down, not going to wait half an hour to get through ok online chat again. Useless

Jessica
25 July 2025
Comment from uk.trustpilot.com
Just seems to take money and then when your close to a win the games to a strange long spin then you just lose like it re-sets it self for you to lose .. never seem to win on it .. and the longer your with them the more you lose .. definitely rigged..

LR
25 July 2025
Comment from uk.trustpilot.com
Just depressing 😞 I don't gamble excessively, but a small win would be nice once in a while. Also the bonus drop? What bonus drop? Says not eligible. It's a FREE game , so who is eligible? Don't know why this site hasn't been closed down? Gambling commission really need to look at WH.

Daniel Barry
25 July 2025
Comment from uk.trustpilot.com
Just terrible only stick a tenner on once a week on the slots , the last 10 weeks justvtake the tenner everytime not a single win not even 20p absolute scoundrels thieves and robbers

Unknownmemt
25 July 2025
Comment from uk.trustpilot.com
Annoying! Don’t know who’s promoting this company but I’ve received a Unsolicited Text Message claiming to be William Hill- ‘You’ve got one shot tonight Take the floor and take it all’ Bearing in mind I received this message at 11.43AM.. Not really night is it? Reported Garbage and Blocked!

David
24 July 2025
Comment from uk.trustpilot.com
So done with williamhill sick of the same out come week in week out never changes always the same played 200 tonight didnt come close to anything over 100 in 1 game waste of time same old dead spin carry on sick of williamhill gives u the odd £1 or 2 then take 20 or 30 played 1 game get 10 free spins pays £2.70 put 50 in enough is enough time to go else where only so much u can put up with put 800 in williamhill last 2 weeks or so as i say same out come nothing in return thought coral was bad williamhill up there beside them over 6 thousand bad reviews says it all they will never change so glad that happened tonight time to get rid of go else where,,, really hope ppl realise williamhill hill slots are so bad would rather throw my money in the street than put another penny in williamhill i know this review will not change anything but i really hope they get found out along with the rest of them ppl are getting conned big time more so than ever williamhill was gd at 1 point now completely poor your not getting much from them apart from empty pockets hope they get found out sooner rather than later

Mr Gittings
23 July 2025
Comment from uk.trustpilot.com
Again spent £15 at 40p a spin and all i won was 40p and i keep stating i will keep posting bad feedback until you stop robbing people all my gambling is recorded for proof.

Catherine Barker
23 July 2025
Comment from uk.trustpilot.com
I wish there was a 0 star option. Been a member for years and used to be such a good site however the last year it’s been awful can’t get bonus, games glitching and kicking you off and the cm are just rude in the chat, I quiered how the same 2 people kept winning bingo to be rudely told it’s a game of luck and that well done would be good enough, however for the same person to win 11 games in a row of bingo that’s not luck that’s fixing. I’ve closed my account I won’t be playing there again.

Kelly louise
22 July 2025
Comment from uk.trustpilot.com
2 deposits and yet not 1 single win???? Corrupt at its best!

Marco Abis
22 July 2025
Comment from uk.trustpilot.com
Website keeps refreshing in loop.I simply need to access the account and withdraw my money and never is it again. But no, since I'm currently not in the UK, I can't access the account with the app. Awful service. Whoever is behind that, must be a genius.

Edward Naylor
22 July 2025
Comment from uk.trustpilot.com
avoid at all costs eating money like it's nothingOver 200 pound down this month playing this one dragon slot 16 pound in on 20p spins get the bonus gives me nothing £0 they are taking the right ...

Caroline
22 July 2025
Comment from uk.trustpilot.com
Worst online experience ever. The amount of bad reviews on here say it all. They cannot be trusted with your money. If you put money in they will use every trick in the book to prevent you getting it back.

Shaun Norrish
21 July 2025
Comment from uk.trustpilot.com
See these utter scruffs are just as garbage ever since selling their souls to those cheats at 888.com..Playing fishin frenzy and it was doing quite well...bonuses wins...then boom...the you've been playing an hour garbage so now you can't continue until this time..time elapses I return instantly the game is dead as a door knob for 300 spins..barely a win one bonus for nothing. What a way to reset the RTP and the supposed "RNG" they're absolutely embarrassing! P.S that stupid V-play is utter gash..spend a tonne and got 5 free spins winning a whopping 10p 😂😂 jokers.

Ian Davies
20 July 2025
Comment from uk.trustpilot.com
without doubt the worst customer service agents in the industry

Flowers Grow
20 July 2025
Comment from uk.trustpilot.com
Not bad for the odd sports bet. You can get a few free bets on the football and horse racing. Also some you can stake a specific amount and they will give you the same as a freebet. But if you play the slots do not use these. I have been with these for many years. They are terrible the best slots you can play are out in public. They print a ticket and you put it into a machine and it pays the amount won out. These website ones are tracked traced and marked up against all the bets you have done. Just because you have gave them 10 bags don't mean you will recieve it as you will not. The best win I got out of these was probably 250 quid. That was very rare to get. Not had one since and it has took and took. One baby wins like 20 quid cost me 40. These sites take 80 percent of the money gambled on the slots to make sure they get the profit. To pay the stores maintenance and the staff wages. I am done with any website linked slots. Went away with the woman a month ago played the printed ones as I do. Staked 5 x 10 pound spins at 50p ago. Walked with 290. Three different bonuses on the 10 pound deposits and that's the total. Two times they ate me 10 pound. This can eat 100 give you a bonus win you 20 quid. Went for 3pound spins a while ago hit a bonus won 33quid. So yes it is fair to say I am done with them. I have had multiple online sites. Bet365, Sky, Mr Q, William hill, Bet mgm all are closed bar these for the sports bets. Casumo was another. I have won a grand but we are talking years ago. I have not seen someone win over 400 in a long time on these things. Hope this review helps and you don't get sucked in. The new era slots are the worst they make images grow to a max hoping it will pop open but it don't and will keep you spinning. When it finally does 9 times out of 10 it will not be what you staked to get it. Good luck all.

Mr Taylor
20 July 2025
Comment from uk.trustpilot.com
Slingo honey crew .This game pays out Absolute nothing please avoid. Tried to play safe with lowest amount it just loses every time

Ramona Stoica
19 July 2025
Comment from uk.trustpilot.com
Rubbish website they scam you avoid this never give bonuses 🤬🤬🤬

paul sparey
19 July 2025
Comment from uk.trustpilot.com
Sent an email , bet £5 on the boxing get a free £5 bet for the boxing . Log in to be told I am not eligible for this promotion , why offer it to me then , muppets . Closed my account , tired of being allowed to win £25 . I am a 60 year old bricklayer , not a genius gambler .

Happy customer
19 July 2025
Comment from uk.trustpilot.com
I re-joined about 4 months ago to play poker via their site. The account was reactivated fine apart from I am unable to login to their poker site. Their customer support is the worst I have ever come across. No way to speak to anyone one the phone, no complaint email address and you just get bounce backs or no reply when you try to use their poker@ willhill.co.uk or poker@ willhill.com addresses. I have spent hours in their useless help chat (once you get past the bots that is) and talked to roughly 12 different agents, who, once you have explained from scratch again give you the same answer - 'it's being looked into' - ZERO progress in over 4 months. 1 agent said I wasn't alone and that others have been affected because while the account was in suspension they migrated their poker site to the ipoker network. I never bother with companies who don't have good customer service and William Hill, a company that I understood to have a good reputation, is the worst I've come across, and no offers of anything by way of compensation. I award them 0 out of 10.

Gary Baverstock
18 July 2025
Comment from uk.trustpilot.com
Complete con I’ve spent thousands and not had one bonus stick to betfred or coral

Lee Gough
17 July 2025
Comment from uk.trustpilot.com
Over a hundred quid trying to land the final bonus x on a slot. Nothing. When you do win, it's barely enough to cover the cost of a spin. Definitely better and fairer sites out there that don't stop you hitting decent bonus. Terrible experience

James Howarth
17 July 2025
Comment from uk.trustpilot.com
I won £1000 on the live roulette tables this month and was paid to my bank account within 10 minutes so all was fine I had been with William hill online for about 2 years however following day I started to receive nasty emails from them stating I was now suspended from all betting on their site didn’t bother with the live chat and just closed my account down fully sore losers that don’t play fair they are the ones that need an investigation into their dodgy practices not paying tax and hiding away in Gibraltar says it all

Hannah
17 July 2025
Comment from uk.trustpilot.com
Emailed about 5 free spins yesterday, to get to chat was a nightmare to start with, then when I got through to an agent, was waiting then connecting me back to the same agent. Said I didn't opt in, which was my main enquiry as I was trying to opt in.I have other sites who I use who are much more efficient, offer better bonuses and better customer service. Don't waste your time with these!

Unlucky
17 July 2025
Comment from uk.trustpilot.com
I have registered with them few days ago ,spend few hours playing only one slot “buffalo blitz” every other day without any winnings , went down - 900£ and then they just blocked my account without any explanation by email or anything and for few days when I’m asking on live chat what’s happening I’m not getting any answer , same agent just keep telling me to wait for information from other team as he dont have any information 😅 few days and net deposit limit nearly -1000£ 😅 0% chance of any winings..

Andy Wren
16 July 2025
Comment from uk.trustpilot.com
i have given 1 star because there is no option for 0, i have spent over 8 hours on chat trying to sort out a simple issue, i have given up there are lots of bookies the problem with william hill is that if you have an issue it is a nightmare nobody to phone, i have lost.

Mr Gittings
16 July 2025
Comment from uk.trustpilot.com
I will keep leaving bad feedback until they change from being so greedy and not giving nothing back.. spent £40 and could not get a bonus its like on a wednesday they turn them off also could not even win a fiver .. i so cant wait till they get fined again.

David Merry
16 July 2025
Comment from uk.trustpilot.com
Beyond a joke now if u want a site where u can play for weeks without winning a bonus then this is ur place and if u do hit a bonus u win a pound lol this site is clearly robbing everyone

Jojo
16 July 2025
Comment from uk.trustpilot.com
Here are the facts of the case:- On 24 October 2024, I placed a bet which resulted in a win of €16625 euro. I lost after that 3125 euro and remain with 12.500 euros in william hill account.- I requested the withdrawal of the full amount immediately after the win.- previously in the same day, I also requested a separate withdrawal of €1,800, which was successfully processed and paid to my account.- My account was fully verified (KYC documents were submitted and approved before the withdrawal).- On the following day (25 October), I received an email from William Hill stating that my account was closed, without a clear or justified explanation.- The €12,500 withdrawal has not been paid to date, and the reason was was that my pictures with : selfie holding my id, selfie holding my bank statement,selfie

phil
14 July 2025
Comment from uk.trustpilot.com
Please stop sending me daily emails for 5 free spins at 10p each. Thats going to be so boring! I just aint coming back and one reason being the low rtp on all the games around the 90% mark when industry standard in uk is 94%. And 94% is still terrible. The other reason is when i played here i never won anything to withdraw. One night i deposited an extra 20 just to flip and take out so i could feel the feeling of a withdrawl from the grand william hill casino.

customer
14 July 2025
Comment from uk.trustpilot.com
Doesnt give bonuses on games, feel ripped off

Mr.D
13 July 2025
Comment from uk.trustpilot.com
I understand it’s gambling but the averages don’t make sense how you can roll over 210 spins with no bonus doesn’t compute in myEyes literally uninstalled app after this round used WilliamsHill for years but as seen in most other reviews gone down hill seems to be a last minute money grab company off to Stake I go .

Edward Naylor
13 July 2025
Comment from uk.trustpilot.com
49 50p spins on big bass dead spin after dead spin like they need the profit disgusting how they have fallen so far in being decent in a small time frame.another 84 spins at 40p on fishin frenzy the big catch 2nothing but teases and dead spins once you understand this rigged website is the pinacle of bad you will enjoy and have much more money.00:06:32 136 spins at 40p gone no decent pay no bonus let that sink in high rollers king kong cash

paulo fortes
12 July 2025
Comment from uk.trustpilot.com
Is theres anyone with issues with in-store winning payments? I have bet on the horses 2 weeks ago and still haven't received my winnings and it seams almost impossible to get in touch with their customer service that apparently doesn't exist anymore phone number doesn't work theres no live chat and the emails they provide don't work!!! surely this is ilegal??? how can a betting business be allowed to work without a customer service? Does anyone have any advice?

customer
12 July 2025
Comment from uk.trustpilot.com
How does this website get away with it. I have spent 100s and not even getting to a bonus round. I also have a video saying showing I have bet a certain amount but they actually take double the amount only for them to say there is nothing wrong with the site. Do not use this website King hills is much better at least you do actually win unlike william hill

Steve B.
12 July 2025
Comment from uk.trustpilot.com
Don’t use this app it’s a scam. Staked over £20 to activate a bonus feature, and won absolutely ZERO!! Tried to make a formal complaint using the chat service and they pretended like I didn’t have an account! How this company still has a license is laughable really. Just proves they must be paying a load of dodgy backhanders whilst laughing at the innocent people they steal from on the daily

Stephen
11 July 2025
Comment from uk.trustpilot.com
DONE OVER AGAIN BY WILLIAM HILL! Kings charter at newmarket was 3/1 but when i looked it was 15/8 so used the boost thinking theres been a lot of money for it, after placing the bet i realised it was 5/2 industry wide apart from hills who went 15/8 its now 11/4 so basically hills have scammed me! And then i backed a distance bet 11/1 without realising its boosted to 14/1 SO WHY NOT AUTOMATICALLY GIVE ME THE BOOSTED PRICE?? SAME AS IF YOU DONT OPT IN WHEN YOU OPEN ACCOUNT YOU DONT GET BEST ODDS! WHO WOULDNT WANT BEST ODDS?? NOBODY THATS WHO!

Maria Farmiloe
11 July 2025
Comment from uk.trustpilot.com
Worst site ever...never win ..avoid avoiding...thieves

David Merry
11 July 2025
Comment from uk.trustpilot.com
It's getting to the point of obviousness that the regulator of william hill is either complacent with the robbery or there recieving a massive back hander iv had my account since 2008 and I'm down 3300 playing 20p spins max and I never win anything been playing cash crusade and haven't hit a bonus since may the 1st it's July 11th how can u play everyday for 2 months and not hit a bonus it's beyond a joke now if anyone else robs us they get arrested oh no not william hill they just put money aside fir when the goverment sues them for robbing us do we get any money back noooo the goverment keep it there all in on it clearly robbing thieving pr!cks!!!!

Kathryn
11 July 2025
Comment from uk.trustpilot.com
Only good thing about this site is the chat on the bingo I never ever ever win. I use pennies from free spins for bargain basement room which I like to chat as nice chat hosts and people but luck?? Well I have rarely won. Deposit fiver and yet again back to zero how do these sites expect us to want to keep deposits if literally never win I get nothing from anything off this site. Only plus side is the free bingo on Saturday night but rarely win either but enjoy the chat that's pretty much it. Wouldn't deposit here unless you like loosing.

customer
11 July 2025
Comment from uk.trustpilot.com
Been having a good run of luck with horses and notice how the bookies are using owned accounts to fluctuate prices on horses cheating customers until 3mins before off time. Placed a 4 fold free £5 bet on machine for Ascot 2 weeks ago when the bet was placed machine froze so I could not keep selections on screen. That bet won just under 4k. Doing a free bet today machine accepted the free bet then all of a sudden came up with a message saying cannot use free bet please see a member of staff. Walked to counter machine wiped my horse selections straight away. These bookies think customers are dumb. Peeky blinders in horse racing is Real. British horse racing industry is helping the bookies not loose cash by cheating betting odds. FACTS.

Greg
11 July 2025
Comment from uk.trustpilot.com
Shocking I've been with William Hill years along time drawing money to my bank card hundreds of times and deposits same card no issues and suddenly money from William hill won't go into card.been chatting for hours and days they haven't fixed problem my money stuck with them thir staff haven't got a clue and do not care.avoid William hill like the plague

Hannah Green
10 July 2025
Comment from uk.trustpilot.com
I use to enjoy this site not anymore they have ruined it for me and I won't be using them again. They barely ever give wins and they keep blocking me from the free bonuses the minuet your close to winning big they will say you can't deposite money untill the month resets!! Massive scam also now keep getting timed out because apparently enjoying the games for to long is and issue aswell you get banned and live chat is terrible and unhelpful. Don't know what has changed but they have ruined this site

Aw
09 July 2025
Comment from uk.trustpilot.com
No wonder this site has so many bad reviews spend a fortune nothing back the v bucks thing takes 100s give you a £1 back and I can’t even play a daily disc rogues nothing else steer clear people

Ali Sohrabi
08 July 2025
Comment from uk.trustpilot.com
Trust pilot please add a 0 star review just so I can add it on here. To be honest I don’t have much complaint when it comes to sports betting which is what I was using for with decent odds and usability however the staff and customer service is ran by people that may be missing a couple chromies and I have been robbed literally and I can’t do anything😂😂😂😂😂. I made a withdrawal and to this day I haven’t received the money, I have contacted customer service and they tell me the exact same thing every single day without fail even after explain that I got told the exact same things yesterday by your colleague. At this point I personally think that it’s become a pyramid scheme and I’m never getting my money so a big fukk you to William hill.Cheers.
Kelly louise
29 July 2025
Comment from uk.trustpilot.com
4 deposits and not a single win! Joke site
4 deposits and not a single win! Joke site