William Hill PLAYER REVIEWS(3896)

Lulli
13 June 2025
Comment from uk.trustpilot.com
Do not use this scamming company, they will blame you for their own problems and their own errors. They scam you with bets they scam you with slots. The odds are rigged. The staff are thick.

Rob Ager
12 June 2025
Comment from uk.trustpilot.com
I placed one bet with William Hill, won said bet, and they immediately closed my account so I can't access my funds. Total scammers! They're asking me to jump through a million unfeasible hoops to re-access my account. STAY AWAY FROM THESE THIEVES!

simon latham
12 June 2025
Comment from uk.trustpilot.com
Absolute rubbish site, promos are diabolical don't waste your money here try rival sites, customer service is hopeless, this site is after one thing ( your money ) no loyalty to customers whatsoever. Steer clear peeps.

nasser ali
12 June 2025
Comment from uk.trustpilot.com
It is rigged 100% you can cover the whole table and leave one number the ball will find it way to get that empty number. Its better to go to the casino. Online is waste of money they just take everything you have because they know you are not going to do anything about it. After you lose money your mind is somewhere else you dont even think about reporting them

Mr Stclair
11 June 2025
Comment from uk.trustpilot.com
One of the worst gambling sites I've ever played. Can spin £50 and win pennies...odds are shocking...stay away

50che
11 June 2025
Comment from uk.trustpilot.com
Stay away from Willam Hill Scammers.took price,money taking from account, after money taking from my debit card bet not placed coz price changed but they got my money from the bank, I told the staff so do it sp I don’t mind about the price but stil not helped,shop number 562813 Clayton

Stephen
11 June 2025
Comment from uk.trustpilot.com
WILLIAM HILL KINGSWINFORD IS THE WORST VALUE SHOP IN THE MIDLANDS! NO BEST PRICES ON HORSES AS YOUR STAFF TOLD ME "NO NEARBY COMPETITION" SO YOU CAN ROB PUNTERS AND LINE YOUR OWN POCKETS BUT ASk YOURSELF WHY 2 PUNTERS IN YOUR SHOP AND JUST OVER A MILE AWAY BOYLESPORTS BEST PRICE ALL MEETINGS SINGLES AND MULTIPLES HAD A DOZEN PUNTERS IN!!

David
10 June 2025
Comment from uk.trustpilot.com
William hill what can i say dead spin after dead spin put over 300 in 3 days never came close to anything wont be back use are complete cowboys how do use sleep at night knowing use are robbing ppl how do use get away with it random u say nothing random about it no matter what game i played just dead spin after dead spin and if u do manage to get the bonus its far less,,, 11 free spins on santa king second highest bonus £2.50 took me just over 30 to get the bonus 4 different bonuses i got tonight and each 1 was worse than the other williamhill got it well sorted millions use make in profit and use are still at it THE GREED HAS WELL SET 100% wont be back on use are a disgrace

Jess Milner
10 June 2025
Comment from uk.trustpilot.com
Worst customer service ever. They took money out of my account but didn’t display it as a deposit so I’ve lost it. They send me to the chatbot each time and won’t help me with a real person so I can’t get it resolved.

John Day
10 June 2025
Comment from uk.trustpilot.com
Why send me a golf opt-in email then for some unknown reason say that I am not eligible for this offer.

Ms Leigh Banks
10 June 2025
Comment from uk.trustpilot.com
I placed a bet each way on a complete outsider, Lazy Griff, a few days ahead of Derby and the horse came third. I was expecting to win £122 but won only around £20! It was only then I noticed a sneaky 'Opt in' button to get the best odds. I tried using the online chat to complain, but nobody responded. Will never use this site again and wish I'd read these reviews first.

Stella Henderson
10 June 2025
Comment from uk.trustpilot.com
One word SCAMMERS,should be investigated!!!

steven thorpe
09 June 2025
Comment from uk.trustpilot.com
Pure rigged. No words can explain how these clowns get away with robbery daily and there's nothing we can do about it but complain.That's rng doing it's random 🤣🤣🤣 please

Mr Leckey
09 June 2025
Comment from uk.trustpilot.com
I asked for a data request for my information and it showed in black and white that will hill knew I was still on Gamstop and just accepted my new account and allowed me to deposit. I requested multi times for my account to be permanently closed and every time they just reopened it. There is no player safety and the system they use to verify people doesn’t work. They allowed more than 5 new accounts to be opened and used just to get money 😡

On Hot
09 June 2025
Comment from uk.trustpilot.com
Scumbag cowboy site under 888 umbrella all as bad as eachother robbing scumbags they are avoid anything to do with this company

martin cross
09 June 2025
Comment from uk.trustpilot.com
Never credits the last win on offers, effectively stealing from customers and hoping they don't notice.It's been a long ongoing error, the webchat agents have no interest in looking into the problem to pay out, and there's no other form of communication offered for online players. I will be reporting them to the ADR and the gambling commission, then starting group litigation against WH

David Merry
08 June 2025
Comment from uk.trustpilot.com
Since 2008 iv had this account thats 16 years and 5 months ish iv put on around 3100 in that time I only ever play 20p spins maximum that's what 15 thousand spins and never won a thing not a penny let that sink in before you open an account with these people it's not regulated like they say it is it's regulated so wiliam hill wins every time year after year I feel sorry for the people who put on thousands a year ...you will not be that lucky 1 it is the most rigged place on the Internet tbh it needs to be shut down or atleast looked into but I assume it brings in far to much tax for the goverment which is why they can carry on robbing people day in day out .so unless you bet on horses that are out of william hills control don't use this site expecially not slots

Wendy Hulme
08 June 2025
Comment from uk.trustpilot.com
Worst site I have ever played on! Won't be back!

Karolina Kielkiewicz
08 June 2025
Comment from uk.trustpilot.com
while playing they turned off my game, when I got back to the game there was no win, I have screenshots and a video but they demanded again what other things, other symptoms, they simply cheated me

Harvey
08 June 2025
Comment from uk.trustpilot.com
Never playing this site again, at first you win abit then it just start taking everything you put in. The baskets at the tops of the game will sit full and refuse to drop often no matter how many bananas/fish you add to them, its a total money suck lure, when you do win anything you'll just get back to your initial deposit amount then it just gets sucked again its a waste of energy and time.

Stuart Williams
07 June 2025
Comment from uk.trustpilot.com
Registered an account today, deposited £20 and within 20 minutes I was logged out, couldn't log back in. Contacted customer support via there web chat to be informed my account was permanently closed/suspended! Why? I hadn't even had a chance to place a bet lmao. £20 wasted but at least I found out before depositing much more I would use an alternative betting company if you read the reviews on here, I wish I had read them first.

Shane Blessington
07 June 2025
Comment from uk.trustpilot.com
Absolute scammers. Played 12 pots of gold. Well over 300 spins more near 400 and nothing no bonus nothing. AVOID AT ALL COST. I'd just give ya money to charity in stead if these scammers

Glen Laidlaw
06 June 2025
Comment from uk.trustpilot.com
Actually won some money for a change on the sportsbook, however all of a sudden I was required to show numerous forms of proof of address before I could withdraw. They made me jump through hoops, had to send passport image and driving licence several times, car insurance documents within last three months and credit card statements, which for some reason they also made me send several times. Took almost two hours to get sorted, despite the fact that I had all of the proof-of-address and ID documents ready, they clearly wanted me to just give up. Have used WH for years, never ever again

jignesh patel
06 June 2025
Comment from uk.trustpilot.com
Let me tell you, if you're thinking about using William Hill, run in the opposite direction! My recent experience with them was so unbelievably bad that it felt like they were actively trying to frustrate me into oblivion.I decided, against my better judgment, to give them another shot. I reopened my account, made a deposit, and even had a few plays. Things seemed fine, right? Wrong. I then had the audacity to ask if I could increase my deposit limit. You'd think that would be a straightforward request for a betting company, wouldn't you? Apparently not for William Hill.The "customer service" agent I was chatting with instantly turned hostile. I kid you not, the person got angry and, without warning, blocked my account AGAIN! It was beyond ridiculous. I'd just put money in and played, and suddenly I'm locked out because I asked a simple question about my own account.What followed was an absolute nightmare. Trying to get my account unblocked turned into a three-hour marathon of misery. I was transferred from department to department, each time having to explain the entire saga from scratch. It was infuriating because the people I was chatting with time and time again seemed completely confused and didn't even know I had reopened the account and played! They were utterly clueless. It genuinely felt like they were deliberately keeping me on the chat just to make trouble and waste my time.This was, without a doubt, one of the worst customer service experiences I have ever had. I will never, ever use William Hill again, and I wouldn't recommend it to anyone unless you enjoy being treated like an inconvenience and having your time spectacularly wasted. Save yourself the headache and go literally anywhere else.

Lid
06 June 2025
Comment from uk.trustpilot.com
Propper rip of!

Rob Simpson
06 June 2025
Comment from uk.trustpilot.com
Omg this site is embarrassing in every way , slots and betting. Thousands lost and nothing back, the odd £20 after losing hundreds and the betting you get constant crashes and wrong prices lagging kicking you off the site no cashouts it's the worst site ever it runs coral close as the worst gambling site out there

A Dimants
06 June 2025
Comment from uk.trustpilot.com
I did 600+ 1£ spins not a single time got free spins always if you got first 2 clovers the 3rd will just stop before landing... 100% rigged as tried different times of the day to play and never lands Avoid as most of slots on William hill

Mimi
06 June 2025
Comment from uk.trustpilot.com
The William Hill app is probably one of the worst betting apps companies I’ve used to date. I’ve been experiencing issues since last month, and despite contacting Live Chat over five times, the problem still hasn’t been resolved.Each time I reach out, I’m essentially brushed off. I’m forced to explain the same issue over and over again, and the support I receive is consistently unhelpful. To make matters worse, the automated assistant, “Will,” is completely useless and just adds to the frustration.This level of customer service is unacceptable. For an app of this scale, you’d expect issues to be properly escalated and resolved, not repeatedly ignored.Issue dates: 09/05/2025, 27/05/2025, 30/05/2025, 02/06/2025, 03/06/2025, 06/06/2025 four times.

Mrs Waddingham
05 June 2025
Comment from uk.trustpilot.com
This company have blocked me out of my online account. There is still around £79 in the account which I can not access now. In any other walk of life this would be classed has stealing.

Lynn
04 June 2025
Comment from uk.trustpilot.com
Yep have to confirm the company has gone to hell,I got banned from the daily drop because I had the audacity to win!However they are still happy to take my money,Bad sportsmanship William hill

Melissa Nicholas
04 June 2025
Comment from uk.trustpilot.com
Played, didn’t accept the free spins. Won £275 and cashed out no issues! :)

dcmprince
04 June 2025
Comment from uk.trustpilot.com
This is 100% a scam app, It lets you win bonuses and features right up till you reach Max bonus, then nothing.... I played £800 at 50p a spin on the pig game and hit a few bonuses, till I filled all 4 bags then I lost all £800 and NOT ONE BONUS PROCCED after that, and highest win was £5 - £8 max once I filled all 4 bags, Also the star Bonus gave me 4/5 stars within the fist £20 then NOTHING...... I understand its gambling but to go well over 1600 spins and NO FEATURE is a JOKE, and im 100% Sure its a scam, they let you win up to the point on the top bonus, but once it maxes out... NOTHING!!!!!!

Marcel Strango
04 June 2025
Comment from uk.trustpilot.com
Very stupid website with very stupid department I hope everyone they gonna understand in one day i use to play here many times today I find out that I cannot use to deposit the money anymore today 04/06/2025 till 13/11/2025 they use your money when you lousse till they felling that person is playng with big amount and they scared to don't louse from them profit what they do they block you out to play again in half year nearly they are bunch of stupid department very big crap website with very huge stupid department togheter with them manager for me is been crap experience and be careful with this website is much better website then this they loking just them to win when you have the opportunity to win money you have all the teams that you choice winning and they don't raising the cash out till the end of the match in one day I win with one bet I shout received couple thousand and the bet is staying the same with less then £100 how much i put for that bet is better gambling website than this crap william hill so just stay ahead of this crap website you will understand when they start to coordinate your amount of money very bad website and crap department

Shell Wheeler
03 June 2025
Comment from uk.trustpilot.com
Deposited my £10 didn't get my deposit bonus and unable to play free games comes up not eligible but didn't state anywhere not even email reason why. So made complaint said reason is my account restricted and have to send proof of I.d but wasn't restricted when accepted my deposit and took my money and I don't have photo I.d to upload and my bills are paperless so how can I send a picture of them? Plus with all I.d fraud who heck is gonna send that online also I paid with my visa card which is in my name and my registered address so why hell do I need to send my sensitive info after finally getting through to someone got cut off before could even tell them the situation give William hill a miss if I was you

steven edwards
02 June 2025
Comment from uk.trustpilot.com
Used to be a decent site but for the past year or so it's been nothing but a money grabbing joke! Recently (2/6/25) I went on a new game, deposited £20 and didn't get any bonuses whatsoever! When you do finally get one you're lucky if you win a fiver back! I know gambling is a game of chance but this is just a joke! The win percentage is a massive lie and they need investigating because they're making a hell of a lot of money by lying and cheating!!!

Danny Boak
02 June 2025
Comment from uk.trustpilot.com
Well these bunch of penis not only will they not pay her withdrawal they even started to intimidate her they took all her deposits this week and because she put a compliant in the other day and she won some money they asked her for her ID they told her they can pull it anytime. they knew she didn’t have any when she signed they did it electronically so they are refusing to pay her and all night they and was engorging her making her feel uncomfortable telling her they will shut her account and hold the withdrawal I think it’s disgusting stay away they are robbing penis what need looking into of the gambling commission code 17 states you cannot ask for verification whilst a withdrawal is pending you can do it electronically again but the complaint hurts Zain and pj the same two the complaint was about might even walk to William hill in the morning stage a protest I will be asking for helpers in the morning

Lee heaney
02 June 2025
Comment from uk.trustpilot.com
I seen that they have really bad review like 1 star but honestly i dont know what all the fuss is about, i have enjoyed my time on it and never had a problem, theres just a couple things that i think need looked at nothing major

peruda hudson
01 June 2025
Comment from uk.trustpilot.com
in a hills shop near where i live, a guy was having a good day.. won a few k and the managers said if he carries on we will have to bar him... this is the type of cretins punters have to put up with.

Steven lee Atkinson
01 June 2025
Comment from uk.trustpilot.com
William hill has done it again I love William Hill app its the best out of the betfred and ladbrokes by miles last month 9 got 5 free spins and I was feeling a bit down at the time losing on my lotto betts but these 5 spins turned in to a nice £45 but that's not all people i just got 10 free spins of William Hill again and ive just won £47 o my god ladbrokes app is a greedy app it has this daft free spins and its always no win better luck next time or 3 spins and ya never win more than £2 lol betfred app gives you nothing William Hill actually says on my app betting done properly it's the best app out of them all I go to the betting shops also much better than ladbrokes I would recommend William Hill people the first choice don't get ladbrokes or betfred they don't like paying out William Hill give a bit back or well give me a lot back the free spins on William Hill are legendary 👌 trust me im so happy now so I had to leave a 5 star review for William Hill thanks guys yous are the best out there number 1

Stephen
01 June 2025
Comment from uk.trustpilot.com
Looked at prices and went to a william hill shop to back a 9/1 shot only to be offered 4/1 according to the screen, it was 8/1 at hills online, the horse was 4/1'when the betting opened yesterday and had drifted to 8s and 9s industry wide but the shop still offers you 4/1 went to boylesports and got 8/1

Tim Rusbatch
31 May 2025
Comment from uk.trustpilot.com
Just do not trust this company!!! Horrendous !!

Steve B.
31 May 2025
Comment from uk.trustpilot.com
Another day of the WH scam. Over £50 staked and they have the cheek to say £5.30 is a SUPER WIN from a bonus feature! It seems they are trying to claw in as much money as possible before they get shut down. Scam artists

Michael dunne
30 May 2025
Comment from uk.trustpilot.com
Don’t deserve a star absolute robbery what they do how much money do they steal from people per day my words are robbing thieving bastards and anyone who works for them should be ashamed god help them if I end up in Latvia I will go nuts on those warehouses it’s been going on for months now not just one day which they want you to say

Miriam
30 May 2025
Comment from uk.trustpilot.com
I've always rated William hill high on the tier of fairness however, recently I've noticed a few things that make me question what is going on with them. When betting when I go to put a number on roulette which ends up winning,they stop it from being registered, and I've notic d it a few times with screen shots. Then on top of that,the slots are taking at least 8 times playing money after money then you win 14p. Either they are going into liquidation or the chief has changed and the website isn't running with fairness anymore. Also winners ,example roulette ,Hamish Hamish Hamish and it's ridiculous amounts like £50,000 every spin ! The minimum bet for extreme has gone from 20p to £1 . I am 100% convinced that something is going on and they are clawing back money or making extraordinary amounts of money,forums every single person I've spoken to is expecting the exact same thing. It looks like it's changed to a point , any win will never happen unless it's 20p for every £500 you plow in. So unfortunately my loyalty to WH is at this point gone. What a shame ,the enjoyment of the site that I've experienced for years has gone.

zen zone
30 May 2025
Comment from uk.trustpilot.com
The worst online casino. Greedy greedy greedy.

Consumer
29 May 2025
Comment from uk.trustpilot.com
I placed a bet worth around £25. Then they banned me for “business reasons” and refused to pay back my initial stake which is theft. I contacted them and tried to verify my identity but they refused to accept my ID. So to summarise, William Hill are thieves who pray on people to steal their money unlawfully.

Steve B.
29 May 2025
Comment from uk.trustpilot.com
Another gambling company that needs to be investigated. Always claim RNG and RTP so must just be a coincidence that I always get the same results, as do 99.9% of the people leaving reviews apparently. Completely random tho and RTP is always around 90%. More like -1000000% in my case. It’s basically daylight robbery aka theft

David Merry
29 May 2025
Comment from uk.trustpilot.com
Literally cannot win a thing at william hill no bonuses no free spins just constant losses and iv had my account since 2008 and never won anything

Aimee
28 May 2025
Comment from uk.trustpilot.com
The chat bot is useless. You cannot get through to anyone real so problems go unsolved. I emailed a query to the shop team who then redirected me back to the chatbot, so again useless. I was then given £5GBP credit as a sorry for the inconvenience, to then find an hour later I received another email saying my account had been closed down!
Saf
13 June 2025
Comment from uk.trustpilot.com
STAY AWAY. SCAM COMPANY - HAVE KEPT MY MONEY FOR WEEKS WITHOUT ANY REASON. DID SOME NORMAL BETS ON FOOTBALL AND TENNIS, WON SOME MONEY AND ACCOUNT GOT BLOCKED FOR A 'REVIEW'. ALL ID AND ALL INFORMATION SENT IN. KEPT BEING TOLD MONEY WAS BEING PROCSEED AND WITHDRAWN SEVERAL WEEKS GONE BY AND DESPITE E-MAILING DAILY, THEY STOPPED REPLYNG.DO NOT USE THIS SITE
STAY AWAY. SCAM COMPANY – HAVE KEPT MY MONEY FOR WEEKS WITHOUT ANY REASON. DID SOME NORMAL BETS ON FOOTBALL AND TENNIS, WON SOME MONEY AND ACCOUNT GOT BLOCKED FOR A ‘REVIEW’. ALL ID AND ALL INFORMATION SENT IN. KEPT BEING TOLD MONEY WAS BEING PROCSEED AND WITHDRAWN SEVERAL WEEKS GONE BY AND DESPITE E-MAILING DAILY, THEY STOPPED REPLYNG.DO NOT USE THIS SITE