Paddy Power PLAYER REVIEWS(3391)

Ryan
04 October 2023
Comment from uk.trustpilot.com
Excellent customer service provided by Marcello on the live chat, efficient and thorough with my enquiry. Helped me resolve an issue with ease and was extremely helpful.

Ross Spurrier
04 October 2023
Comment from uk.trustpilot.com
Used the in app chat box system regarding a promotion to obtain a free bet which weren’t deposited. The auto chat box weren’t too helpful but once making it through to Harley it took like 5 minutes max to get it sorted and added to the account. Top service

James Webber
03 October 2023
Comment from uk.trustpilot.com
Thanks to Laura today for sorting my problem with a bet that had been settled as a loser, she was very patient and willing to listen to the problem more than I can say about Kevin who just fobbed me off, didn't know how quick to get offline, the 5 stars are for Laura...0 for kev

Emma Taylor
03 October 2023
Comment from uk.trustpilot.com
Issue with bet went on chat spoke to Michael who dealt with the matter professionally and nice and friendly 👍🏻 within a few mins thanks paddy power

George Carthy
03 October 2023
Comment from uk.trustpilot.com
Shops have become unbearable with the constant waffle from the 'audio team', particularly 'PK' who really does think he's some kind of superstar. Of course these people are trying to mess with your head and aim you in the direction they want you to go. Absolutely diabolical to listen to.

martin dempsey
02 October 2023
Comment from uk.trustpilot.com
Paddy Power is probably the best of all the betting apps in Ireland, quick withdrawal and in play betting very happy overall

Christopher Melligan
02 October 2023
Comment from uk.trustpilot.com
I only hit one star because there is no facility to decline stars, such is my disgust. O the 21/07 I contacted customer service and spoke to “Sean” explained my problem/query, he said he understood, but had no mechanism to deal with it. He said he would elevate it to the area manager, who would phone me in a couple of day’s. After three weeks without response I wrote a letter Mr Peter Jackson CEO Flutter Entertainment, I registered it to make sure it was received. After another three weeks without response I again rang customer service and spoke to a lady, Kelly, and politely expressed my disgust. She assured me she would elevate my call to management, and someone would contact me.Surprise, surprise, now a total of “NINE” weeks I have had no contact from Paddy Power. The policy of this company appears to “Stonewall” customers who wish to discuss a problem. Presumably they think, going legal is too expensive, so if we ignore them, they will go away. However extensive bad publicity might yield some satisfaction. Bring back Stuart Kenny, a gentleman. My name is Chris Melligan.

HypnoBeePeeDee
02 October 2023
Comment from uk.trustpilot.com
I find myself perplexed by the negative reviews for PP. I've been a user for many years and haven't encountered any issues. The slot payouts are generous, betting prices and offers are competitive, and the abundance of free bets is noteworthy. As a surprising gesture, I even received a pair of PaddyPower underwear/boxers as a gift at my home address. Overall, my experience with Paddy Power has been consistently positive.

noel
01 October 2023
Comment from uk.trustpilot.com
Absolutely bloody joke, avoid slingo lobstermania, 20 spins and get 64p, crooked, bastrds, staked almost £10 to get this, thieves pure and simple.avoid slots like the bloody plague.

Darren Eurrs
01 October 2023
Comment from uk.trustpilot.com
Problems arose with slot games, as In random games from fish frenzy to paddy wheel (under construction) games freezing always on (all logged ) on bonus wins! After 16-20 travesties over 2 months and possibly at least 1k down I upped my request to a higher requested ALL details under GPDR .., they eventually looked into this and it’s currently reappointment. Still this ‘trail’ cost me finically and created great stress to my demeanor and an emotional anxiety and depression. Note at least another 16-20 Games book bonus win lossed and further depression. I do believe it’s now resolved but further loss was with I , amounted to > 60 more games fully underperforming. I need remuneration for all my lost winnings and that per stress induced.

Harj
01 October 2023
Comment from uk.trustpilot.com
It’s like all these betting apps they just want to take your money ,giving you a free spin on a wheel of 10p that’s just great ,while you check your betting slip and you have 4 winners out of say 6 they freeze your cash out options .thats one of the tricks that these on line apps do (their is something going on with your bet )just unbelievable what lengths these betting apps go to ,and they bomb bard you with emails of promotions so you spend more money.I remember when paddy power was a good and fair betting app but unfortunately it’s not worth it .they will just suck you dry, because their is only 1 winner that’s these apps and if you did win ,I don’t think you get your money,it’s become a joke ,your better off playing the joker with your family .so on that note takecare all .

Sandeep Singh
30 September 2023
Comment from uk.trustpilot.com
big scammers never give your winnings withdrawn money more than 5 times never received single penny gambling commission should take action against these fraud

BELLAM NAVA KRISHNA
29 September 2023
Comment from uk.trustpilot.com
That was a really great experience with their support team, especially pradeep he resolved my issues in very easiest way. Thankyou

Customer Dave Page
29 September 2023
Comment from uk.trustpilot.com
Problem sorted,couldn't access free bet . Went to chat line,connected with Emily, problem sorted in 5mins. Have used chatline a few times, have always had problems resolved. I only bet on sports,and have no problem with PP. A fairly generous bookie in my eyes. Yet,many complaints on the gaming. More fool you,surely you know the computers are programmed to make money! If you want games,go to a casino!! Sports betting much harder to manipulate, if I lose,its my poor choices.

Joe Wood
29 September 2023
Comment from uk.trustpilot.com
DO NOT USE THESE CROOKS - All three Betfair SkyBet Paddy Power The so called “ Flutter “ group are the most dishonest betting site ever. Betfair. Paddypower. Skybet. All three are fraudulent as they are holding my money as I am Suspended from my account. I am fed up of them. A good Alternative is Matchbook and WilliamhillDo Not Use Any Of Those Three.

Nico Farrell
29 September 2023
Comment from uk.trustpilot.com
Couldn’t of spoke to a better live chat no slacking quick response and resolved the problem in minutes thanks again Paddy Powers

Mike
28 September 2023
Comment from uk.trustpilot.com
Terrible company run by terrible people. Roulette online is FIXED use at your peril

Elaine Kinsella
28 September 2023
Comment from uk.trustpilot.com
I had Nanduri help me open my account again. It can be hard on other sites to do so but paddy Power were fantastic really helpful fast and friendly thanks guy's 😊

Cosma Pereira
28 September 2023
Comment from uk.trustpilot.com
Paddy power is one of best site always concern about their customers, thanks to Emma safer gambling team who is very much concern about my gaming activities. Paddy power must award her because she is polite and outstanding.

HK CUSTOM
28 September 2023
Comment from uk.trustpilot.com
Slots games are even more of a joke now Paddy power has really gone down hill no base game wins no bonuses And then a RTP stating its over a long period of time played , that's how you know it's rigged I thought slots were meant to be RNG , now they basically saying they will pay out abit after you have deposited well in excess I have literally watched this company become more and more scammy over the past 5 years, it used to be good at one point but now there is seriously no point, they Rob people 90% of games are rigged, I know it's gambling but these take it to the next level They need to be shut down they really do, gambling committee won't do nothing as they sre paid by companies like this, disgusting

ciaran hannigan
27 September 2023
Comment from uk.trustpilot.com
Absolutely gob smacked. Never have I known a casino like it. I have played loads of online casinos. Played 15 to 20 different games. Every slot I played was exactly the same result. Massive losses just to get the bonus/free spins. Every game I played I would give up after 4 or 5 bonuses/free spins as Every time, on every game, it payed between 2x and 7x. How is that even possible unless it's a fixed con. Every game, every bonus. I know you don't win big every time, but 2x to 7x every time!!!!! After the fourth game, I started fiming my play because I thought no one would believe me. So I now have around 14 games with 4 to 5 bonus on each game, landing 2x to 7x on film so that they cannot deny it when it lands in the inbox of the gaming commission. I'm still flabbergasted now that this has even happened. I feel like the victim of fraud. All these years playing online casinos this is the first time I have felt completely ripped off by a casino, even after some big losses in the past. I really wish that I had read the reviews about this casino before I played on it.

Steve Mcconnell
27 September 2023
Comment from uk.trustpilot.com
I would not use them again. They will immediately prevent you placing bets as soon as you are fortunate enough to win over £100 from them. Even if you have already lost multiple times that amount. Basically if you like to lose money but have no desire to win it without being immediately banned then you should use this site. If not then avoid like the plague.

ACED
26 September 2023
Comment from uk.trustpilot.com
Great customer service. Completed my query and fixed my account with couple of hours after speaking with Hailey and Bhanu excellent job guys 😊

Thomas Palmer
26 September 2023
Comment from uk.trustpilot.com
Easiest to use bookmaker app that I’ve experienced. Best odds is great for horse racing outsider bets when they come in. My go to bookie

Ricky Smith
26 September 2023
Comment from uk.trustpilot.com
Today was perfect easy communication quick response and all sorted so quick well done

Paul Barnes
26 September 2023
Comment from uk.trustpilot.com
Had a problem with my free bets ,reached out to Paddy powers chat line and an agent by the name of Tarun was able to point me in the right direct and get it sorted ,great service fro the Agent,thanks again

Wayne Rogerson
25 September 2023
Comment from uk.trustpilot.com
I had problems getting my account unblocked but in 20 mins chatting to person in chat Paddy power it was sorted out and my account was unlocked and up and running. GREAT service from the person who helped me 😁

Sean paul English
25 September 2023
Comment from uk.trustpilot.com
Great customer service always happy to help and great with promotions and free bets. Can’t go wrong with paddy power one of the best bookmakers out there.

MrSteScott
25 September 2023
Comment from uk.trustpilot.com
Great offers, odds, promotions, only thing needs to change is the withdrawal time, all other bookmakers have Ur cash in the bank on average in less than an hour, paddy power is anything from 1-5 working days!

noel
25 September 2023
Comment from uk.trustpilot.com
Bastrds, got even worse now, example played blackjack lot nearly £60, didn't win bloody hand altogether lost 130,played 34 hands won 3 drew 3, cheating Crooked bastrds, account closing now, should have closed it yesterday,

noel
24 September 2023
Comment from uk.trustpilot.com
All I can say it that these 5 star reviews must be fake, to make this bunch if crooked conmen look good.played 37 hands blackjack, drew 3 won 5 ,not bloody once twice, virtually same outcome. Losing 9 or so hands in a row is the norm on this crooked site, no more money will I give these sharks, stay away.eniugh is enough.

Jay Hearsum
24 September 2023
Comment from uk.trustpilot.com
My go to site now, I only play slots (fishin frenzy mainly) and have found it to be really good.. obviously with all gambling I have good days and bad days which again is no fault of paddy power.. inrecently opted into a promo then logged in over the weekend to find a £60 bonus which was unexpected. I went on to withdraw 350 from the bonus.. had an issue yesterday with a withdrawl that is not resolved yet but chatbwas really helpful, great site fast payout and enjoyable games :)Really enjoyed this site, however had a problem with a withdrawl, was told to wait 24 hours for the money to be refunded.. contacted 24 hours later to be told I need to wait another 24 hours now.. I used to enjoy this site but think maybe time to look elsewhere

Luke
24 September 2023
Comment from uk.trustpilot.com
Don't waste your time with this bookmaker, there are better bookies out there. The free game they offer to lure you in is a joke, 90% of the time it's a loser and the 10% of the time you win its a 10p scratch card that you win nothing on, it literally just wastes your time. To get a free £10 bet each week you have to wager £50, other sites offer you £10 free bet for much less on a weekly basis. Don't bother with these there loyalty programme is rubbish, go lose your money elsewhere

Sky keung
24 September 2023
Comment from uk.trustpilot.com
Don't ask help from them, otherwise your account will be soon banned from free bets and promotions

Simon Dinning
24 September 2023
Comment from uk.trustpilot.com
I thought other popular sites were bad until I met PP, complete con, rtp is a joke, they just take, take and take. Please do not sign up to these crooks!!!

Rob Taylor
23 September 2023
Comment from uk.trustpilot.com
P POWER Are very quick and helpful in sorting any betting inquiries out and is a very friendly service

Simon Mackey
23 September 2023
Comment from uk.trustpilot.com
Been a customer of PP for many years and never had a problem that hasn't been swiftly sorted out fairly.Today was just the same. I cannot understand the negatives. Good offers, great after service and a swift and knowledgeable response team should anything go a little wrong.

noel
22 September 2023
Comment from uk.trustpilot.com
Thieving crooked bastrrds, Played blackjack, one 2 hands drew 1 ,lost over £100, such crooked cheating bloody cards, ivget 20, dealer gers 21 in 5 cards, I get 19, dealer gets bloody 20 in 4 cards, etc ,etc, slow dealing cards, obvious whats going on. Wouldn't get away with it in a casino. Lose 9 hands, win 1, then again the bloody same ,cheating bastrds.Stay away from playing this fixed game. Enough is enough.update 22sept.Against my better judgement, I played 46 hands ,drew 4 ,won 7, lost approx 35 ,lost 9 hands in a row, then 8 ,ridiculous, .now I needed to know it's fixed never play this fixed game again, let just confirmed what a crooked site this is ,games, slots even bingo are all the same, usual winners on bingo every bloody day.

Valhalla
22 September 2023
Comment from uk.trustpilot.com
I was absolutely flabbergasted to actually get a bonus after the 40 dead spins that is so usual on whatever slot you go on, dont worry though paddy never fear! It paid 5x i was so happy! How they are allowed to actually offer slots is a madness, if you get one win worth your stake in 20 spins youre doing well

Tony H
22 September 2023
Comment from uk.trustpilot.com
RubbishThey suspended my account pending investigation (fair enough) as my bank details got compromised in July to which Paddy Power (and Betfair) confirmed my bank details had been used by someone else on these two betting sites.Now it has all been resolved, and I have been refunded the fraudulent activity, they will not let me re-activate my account or make a new one. I received the usual copy and paste response on chat as below.-----------------------------------------I have checked your account and I'm afraid it has been closed as a business decision taken by our security team.Our security team can close accounts as a business decision at their discretion. Unfortunately, we would not have any further information regarding the reason for the closure.-----------------------------------------So I have been banned because my bank details got compromised. No explanation, nothing. Very unhelpful on online chat. It seems Paddy Power and Betfair (same company/group) only want criminals who compromise peoples bank detailsTotally unfair as I have done nothing wrong myself on Paddy Power and Betfair to justify being banned.

Bran
22 September 2023
Comment from uk.trustpilot.com
Guys there are great had an issue with something and within minutes was resolved and a little something for a free bet was added for the issue amazing and the response time was great!

Paul Collis
22 September 2023
Comment from uk.trustpilot.com
Intial response was very poor I was getting very frustrated with poor service 0/10 but then was transferred to Michelle different ball game polite efficient 10 out 10 thank you for your help Michelle keep up your good work your due a promotion.thankyou paul Collis

PMG
22 September 2023
Comment from uk.trustpilot.com
Hello, my name is Marcel. I go to paddy power in Canterbury (Kent) every day. Every time I play the machines and put money with the card, I lose. Every time I play with cash I lose. Any new person who enters the agency wins, as possible. New devices were brought to the game room, I'm the only person whose device was broken when I paid by card. Each game has a certain percentage that should give it out (92, 91, 90 88 etc.). Any amount of money you put into the device does not pay. The staff is very disgusting, they are unprofessional people. The location does not have a manager, you cannot contact anyone because they tell you that there is no manager, in addition to everything, what surprised me the most is the fact that people who work there do not have access to the safe to return money to you if you have won. There are people who in their work scheme, NOBODY AND NOTHING WIN because they don't have access to the safe. It's something phenomenal to go every day and lose, and I don't understand why no one notices to do checks. Effectively, the customer is stolen from the front. You can put thousands of pounds in a device because it doesn't give back even 1 percent as long as the staff doesn't have access to the safe.. I have proof and footage from several days... weeks... . It is gross fraud and covert theft. I do NOT recommend anyone to play with this company and especially in Canterbury.

MR PAUL SYMONS
21 September 2023
Comment from uk.trustpilot.com
Need to speak to someone as an offer hasn't been paid out to me. Literally the only way to get in touch with them is to message an agent, but every single time you try to do that you get the message "Sorry, none of our agents are available to answer your query right now, please try again later". Very, very poor customer service.

Karl Smallshaw
21 September 2023
Comment from uk.trustpilot.com
This site is enabled by UK Gambling Commission, they are cowboys with a rigged deal#!!If you bet all with AA or KK AK or even QK in any suit formation you are beaten everytime with a set of 2's 3's or 4's its relentless to say the least :( The algorithms her basically deal you a porr hand 90% of the time like J2 off or something equally as poor, then you get a good pair or suited connector and look to be in a good position .... but your beaten 100% of the time with a bad beat to say the least....I dont invest alot and play for fun, but your better off watching paint dry its about as exciting as it gets, the community is full of bots and if you play real poker then your doomed as this pays the loose bad beat donkeys plating bingo/lottoThis site replicas 3 or 4 other sites on of which has fair in its trading name which is as far from the truth as you can get.Regulators are to blame here and more of the negative comments should be directed to reulators and MP's who enable these daylight thiefs. Plated 30 hands whilst typing this and best hole hands has been Q4 off...what does that tell ya?ITS A JOKE HERE AND IT JUST GETS WORSE

Diane Farrimond
21 September 2023
Comment from uk.trustpilot.com
Excellent customer service sorted my account out ten out of ten thanks don't know who I was talking to but they were great

marina
21 September 2023
Comment from uk.trustpilot.com
Absolute crap save your money go else where. Biggest money takers of all time . Disgusting very greedy company . AVOID

noel
20 September 2023
Comment from uk.trustpilot.com
Crooked bastrds, Played slingi pucky pants, lost over £111.00 on one bloody effing feckibg game, ffs it's a 20p game, this is absolutely crooked. How can this happen. Time and time again, never again, I only lost this amount as I won on horses elsewhere. Crooks the lot of them.Keep your money in your pocket. I will.UODATE,20SEPT PLAYED BLOODY BLACKJACK,LOST NEARLY £35 ,DIDNT WIN A BLOODY HAND, OBVIOUSLY EFFING FIXED.ENOUGH IS ENOUGH. EFFING CROOKS THE LOT OF THEM.HOW DO THEY KEEP GET AWÀY WITH IT.!!!!@@@@@@.

JOHN C
20 September 2023
Comment from uk.trustpilot.com
Dont deserve 1 star had my account years went to log on and says password wrong i tried to reset but was told my mothers name was wrong? then asked to take a selfie holding my passport which i did two weeks ago told the to close account remove my debit card
GREG
04 October 2023
Comment from uk.trustpilot.com
Every time there’s an issue it’s solved quickly and usually positively for tge customer. Also they do good things like payout on losing bets when it’s clear the outcome should have happened.
Every time there’s an issue it’s solved quickly and usually positively for tge customer. Also they do good things like payout on losing bets when it’s clear the outcome should have happened.