Paddy Power PLAYER REVIEWS(3700)
Danny Thompson
01 January 2024
Comment from uk.trustpilot.com
Love using paddy Power.. the app layout is so easy to understand and navigate to place bets or casino flip between the two so easy .. the customer service on the help section. Of the app is really good an agent (actual human) reply to you within 2 mins usually .. friendly and polite staff and theu do try there best to resolve any issues you got .
Mark O Connell
01 January 2024
Comment from uk.trustpilot.com
Game glitches out like no tomorrow usual stuff that happens with paddys technology come back on to the game to 2 cent when says last time played left game on a spin its all messed up with and games bug don't look for a bonus on any of paddys slots these days just won't happen probably wouldn't pay out on a big horse bet race either
Anthony Carr
31 December 2023
Comment from uk.trustpilot.com
Honest review: good portal for playing. Shame all games are not available on the app, but that’s a small point.Now in terms of returns, things are very disappointing.I’ve withdrawn before and it seems once I reach that amount again , I couldn’t win anything.I’ve lost 15 hands in row on blackjack.I bet on 20 numbers in roulette and it hit all the numbers I didn’t bet on.Goonies slot acted like it triggered a bonus. But the bonus wasn’t forthcoming and it was a dead spin.I suspect they don’t like people to withdraw and put the brakes on you.Return for the year: 200Loss for the year: 800The bonus wheel is pointless. Never won more than 1euro.Had 130 entries for recent draw and won nothing.When you get 5 euro free slot bonus, it seems to coincide with really terrible play.Don’t expect to make profit. If you’re into slot entertainment only, this is your portal.
Anon
31 December 2023
Comment from uk.trustpilot.com
I had a great experience with a person named Josh. They were terrific with me in re-opening my account after an exclusion. Very patient, very understanding and replied quickly. Lovely person.
Noel
31 December 2023
Comment from uk.trustpilot.com
Cheating Crooked bastrds. Just played crooked bloody blackjack, lost £128, drew 2, won nil, , got 21, dealer had blackjack, doubled up on £16, got 20, dealer got 21 in 5 effing cards, not once bloody twice. Lost 8 hands in a bloody row, then 6 in a row, yet again dodgy bloody cards, enough is enough, closing account. I don't mind losing thats the chance I take but when I keep getting mugged on this crooked site, this is why its crooked and fixed. Look at reviews people, ignore most of the 5 star reviews, can not believe they are genuine all of a sudden. Shame on you paddy, .
Johnny Healy
29 December 2023
Comment from uk.trustpilot.com
Your staff member couldn't off been any nicer and easy to talk to and I was able to connect with him and have a good chat thanks for all your help and advice
peter bushnell
29 December 2023
Comment from uk.trustpilot.com
Switch as soon as possible pp app will not allow 50p bet don't believe what they say
Mike Baxter
29 December 2023
Comment from uk.trustpilot.com
I had an issue with a game and it was resolved to my satisfaction . Paddy Power online have a great team who will always try to resolve and answer your question and today they score 10/10 for exemplary customer service
James O'Neill
29 December 2023
Comment from uk.trustpilot.com
Con ,another joke, 140€ again on big bass And Notting back what a con ,7 wekk playing the crap and feck all back joke ,con ,its fixed stay away CON ,if there was no star it would definitely get one
malcolm Brennan
28 December 2023
Comment from uk.trustpilot.com
The customer care agents at Paddy Power are excellence. They handled my query with respect and honesty which is rare release.
Dave O Sullivan
28 December 2023
Comment from uk.trustpilot.com
I had a chat with One of your clients today regarding an issue i cannot remember his name but im sure you will find it the conversation. He dealt with my situation as quickly as possible and it was fully resolved by the end of the chat. Great guy
Sarah
28 December 2023
Comment from uk.trustpilot.com
Signed up for an offer to deposit £10, play £10 on bingo to qualify for 40 free spins and £40 bobbins across slots and bingo. I done the qualifying things and then looked to get my bonuses but it showed as 50% complete and I’d need to deposit another £10. I contacted support who told me that as I’d used my debit card through Apple pay that it didn’t count. I checked and whilst it does say you need to fund with a debit card (which my Applepay is) it does not state that using Applepay will do you getting the bonus. Absolute scam.
DEAN
28 December 2023
Comment from uk.trustpilot.com
I had a technical issue on my app that affected my cash out. After speaking and showing screenshots to their online agent I was rewarded with a £5 free bet as a goodwill gesture. Also they have always responded in the past whenever I have never understood something and they always make processes and bettinv very clear.Great company! I love them
Michael Whelan
27 December 2023
Comment from uk.trustpilot.com
Paddy power say that they will pay you out when you’re team goes 2 up I had a bet Aston Villa to win they went 2-0 up and lost 3-2 the bet didn’t offer me the win so what I say to everyone who bets on paddy power change to bet 365 because when you’re team is 2-0 up they pay you straight out. I won’t be doing any football bets with paddy power anymore
Bobby Hitchin
27 December 2023
Comment from uk.trustpilot.com
Such a great company always very rewarding and helpful when it’s needed couldn’t recommend more highly
Jake
27 December 2023
Comment from uk.trustpilot.com
This is the 4th day of them verifying my account which they let me put money on which I can’t use and I’m not even hopeful that they’ll verify it at all it’s an absolute joke, just stick with Coral or Bet365
Michael Smith
27 December 2023
Comment from uk.trustpilot.com
I had an issue today with a bet settlement that was causing me distress , as soon as I spoke to Daryl he did everything to fix the issue asap and was so helpful and went above and beyond. I’ve been with PP for years and wouldn’t go anywhere else weather I win or lose 👍
David Neverose
26 December 2023
Comment from uk.trustpilot.com
Kurt and other members of the team was very polite..helpful and I've never had any complaints with paddy Power as a betting company..I would strongly recommend..David thanks
Conner Peden
26 December 2023
Comment from uk.trustpilot.com
Great bookie 4 bb and multi accas, leg let's you down get stake back as free bet, wonder wheel and beat drop great,
David Shingler
26 December 2023
Comment from uk.trustpilot.com
Not sure why there are so many negative reviews for this site. The Website and app are good and easy to use. I had an issue withdrawing some winnings recently but a short chat with an online agent via their website sorted my issues out quickly and efficiently. I have no complaints and will continue to be a paddy power customer.
MarineMick
26 December 2023
Comment from uk.trustpilot.com
I was locked out of my account as I do not use it very often and I was able to recover it with the kind help of the chat facility.
Keenan King
25 December 2023
Comment from uk.trustpilot.com
Deposited £10 to get 100 free spins, realised afterwards that the £10 needed to be spent to get the 100 free spins so I bet it. Spent all £10 and had an update that I am 50% of the way to get 100 free spins. Absolute scam, fuming!
Noel
25 December 2023
Comment from uk.trustpilot.com
Yet again I played bloody crooked blackjack, played 23 games, won 2 drew 3, lost 9 in a row lost £110.00. Doubled up on £32 got 20 ,dealer turns over 21 in 6 bloody effing cards, so obviously fixed, enough is enough, Happy effing Xmas paddypower, take take take, that's all you bloody do. Sooner you get your licence removed the better all punters will be. STAY AWAY FROM THIS CROOKED EFFING SITE AND PLAY SOMEWHERE ELSE.
Ciara Leonard
24 December 2023
Comment from uk.trustpilot.com
The person that dealt with my issue was so friendly and solved it for me in a matter of minutes , thanks tulasi
Mick
24 December 2023
Comment from uk.trustpilot.com
Got absolutely scammed AGAIN by paddy power. They offered a free e5 bet if you bet e5 on the boxing, so I decided to avail of this and low and behold I transferred the money put bet on but no free bet . I tried numerous times to enquire but automated bulls##t. Waited 1hr 10 minutes to be connected to live chat but just says "waiting to be connected ".I know it's only e5 but the cheek of them. The old Paddy Power would never treat punters like thisUPDATE:paddy power connected me TWO AND A HALF HOURS LATER, is this really how customers should be treated. Absolutely disgraceful. If we all boycott them,maybe they will change
Staci Garratt
24 December 2023
Comment from uk.trustpilot.com
I think this is a great site with reminders about ur time playing ur win/loss so u can keep track of ur spending n it has a great selection of games.. Well done paddy Power A+++++
Moira Rankin
24 December 2023
Comment from uk.trustpilot.com
The prices are affordable but most of all the help line is excellent. Clear. concise and the advisors are always polite and go that little bit extra to ensure your query is answered in full. I also enjoy their special promotions, which are very easy to do do and cost just 1 pound GBP. All in all a good experience.
Ndombadboy
23 December 2023
Comment from uk.trustpilot.com
The customer service lady (julia) was absolutely lovely and helped me sort out a problem with my account
Stringy Bob
23 December 2023
Comment from uk.trustpilot.com
They're great. I don't know what anyone complains. Especially about losing at literal games of chance! Customer service sorts things quick. Payouts are quick. App is good. Adverts are fun. Generous free bets
Donal Moriarty
23 December 2023
Comment from uk.trustpilot.com
I don't know who makes up your rtp on slots cos it's an absolute lie. Basically just fleece people no bonuses to be had and then have the cheek to put a limit on my deposits. Wouldn't have to do that if you actually let people win you crooked shower. I'd report you but for the absolute hassle of it... so many other sites you get your money back but paddy power you get nothing other then thousands of euros in negative deposits. Used to be good a few years back but now just theft
David Rennie
23 December 2023
Comment from uk.trustpilot.com
It was great to eventually thank the human at the end of the conversation and pass on my thanks to the team. The virtual assistant tried very hard to take me to places I didn't want to go, he even gave me £1 for my trouble. Wait until the boss finds out, lol. However, I got to say my thank you to the lovely Ema and get it passed to the team. I do love Paddy Power, they just "get it."
Christopher Flanagan
22 December 2023
Comment from uk.trustpilot.com
I played the slots before covid,won a bit and lost a bit,the bonuses were reasonable, play time for your deposit was not too bad,whatever happened since covid,my god,deposits gone in a minute,bonuses of the bare minimal, I only play 2 games and found patterns,1 bonus per deposit then fleeced, 2,it takes most of your deposit before getting a win and yo yo up and down, then fleeces you,that make the win loss percentage look alot tighter,I honestly don't know what or why they've gone the take take take route.had over 300 tickets for paddy's 1 million give away,3 euro.and you play hundreds of euros for the 5 euro Monday bonus,they could be the best on line casino,quickest withdrawl,great graphics,decent costumer service when you actually get by robo cop,just they seem to want to take take now,my advice to them would be,give a little take a little more and everybody's happy.thank you for reading,don't sign up ,you'll be fleeced.
Noel
22 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Just played blackjack lost £100,didn't win 1 fecking hand, drew 1.Such crooked cards, slow dealing, should have known better especially at Xmas, payouts in slots are virtually,nil. robbing punters to pay for cancer charity so they not actually paying out of there own pockets. Should be ashamed of themselves but hey, this is crooked paddypower we talking about. Enough is enough, sooner or later ,you gonna be caught rigging reels on slots, slow dealings on blackjack, etc. So blatant. Sooner you lose your licence and a big fine the better.i am leaving this review, not because I lost that's the chance I take, but seriously it is so obviously blatantly fixed. STAY AWAY FROM THIS CROOKED EFFING SITE AND AVOID AVOID AVOID.
Alex Taylor
22 December 2023
Comment from uk.trustpilot.com
I won £150 on a recent bet on the Crystal Palace V Brighton. The company didn’t pay out and then hung up the phone on me when I enquired. Scum company. Hope they go bankrupt
Design Stewdio
21 December 2023
Comment from uk.trustpilot.com
Dealt with a guy today in Paddy Power due to no access to my account and other accounts that had been hacked. I had exceptional customer service from Nanduri. Thanks again!
Mark Moriarty
21 December 2023
Comment from uk.trustpilot.com
Really good customer service, very easy to deal with and always makes you feel special. Offers great value and super offers
Anthony Lowe
21 December 2023
Comment from uk.trustpilot.com
They have no customer service and their staff are totally incompetent. I spent 3 hours on their chat trying to speak to a manager and still they wouldn't put me through. They are basically a bunch of scammers. There is no way to contact them apart from the chat and the staff on there just ignore your messages and just pass you on to someone else when you try to explain what you're problem is. Stay well clear of these cowboys. All they want is to take your money. Their email address doesn't even work!
Jeer Deep
20 December 2023
Comment from uk.trustpilot.com
they are fruad if you loose no problem if win they not give your winning money scam look like gambling commission also sold for doing scam
Elizabeth Barleman
20 December 2023
Comment from uk.trustpilot.com
Service was fast answered all my questions made it clear to me what was happening very nice would recommend it so not worried now thank you customer service 🙂 😊
bored _
19 December 2023
Comment from uk.trustpilot.com
Really look after their customers and their well being even if you don't need it it's good that they check in on you time to time :) would recommend using this site rather then others !
Nichola
19 December 2023
Comment from uk.trustpilot.com
Grate experience, had a slight problem withdrawing from account but spoke with an agent on live chat and this was sorted within 5 minutes.
Ellie
19 December 2023
Comment from uk.trustpilot.com
ROBBING PEOPLE DO NOT USE THIS APP THEY JUST LIKE TO TAKE YOUR MONEY I HAD A WINNING ACCUMALOTOR AND I WAS WAITING ON ONE MORE HORSE HALF WAY THROUGH THE RACE I DECIDED TO CASH OUT AND IT WOULD NOT LET ME EVEN THO THE CASH OUT WAS THERE , I WENT ON LIVE CHAT I THOUGHT I SORTED IT THEY SAID WE WILL GET BACK TO YOU WITHIN 24 HOURS ,ALL THEY SAID IS THE BET WAS SETTLED CORRECTLY , OF COURSE THEY WOULD SAY THAT WORST APP GOING DONT RECOMMEND.SAVE YOUR MONEY AND GO ELSE WHERE AWFUL CUSTOMER SERVICE
Alex Duffy
18 December 2023
Comment from uk.trustpilot.com
Utterly useless, been playing bingo for years now all of a sudden not working, just diverts me to sports, in hearing its a lot of people it's affecting but not one single word or warning from pop, I knew they couldn't care less about puntersthats nothing new but the service is useless
john kerr
18 December 2023
Comment from uk.trustpilot.com
Nishit at paddy power was very helpful and efficient in my experience with him today
Matthew Curtis
18 December 2023
Comment from uk.trustpilot.com
Speaking to Brenda in a live chat was a pleasure and what an incredible caring person!
Noel
18 December 2023
Comment from uk.trustpilot.com
How low can these bloody cheating Crooked bastrds go.Played slingo lucky pants yet again. 1 game lost over £98 on 1 game, and 1 number still didn't come in.almost 500/1 odds, 20p game and it didn't come in.3rd day running I have lost over £300 playing this crooked game,almost identical play, lost over £105 on 1 game, needed 1number, didn't get it, and then £96 on 1 game, again needing 1 number didn't get it, this is too much of a coincidence, to lose this amount trying to get 1 number, .This goes to show it is crooked and fixed payouts, without a shadow of a doubt. Lesson learned, never play on here again. Obvious paddypower trying to get money back by rigging reels to make up for the donations to cancer prostate charity, payouts are bad on this site, but since Friday they have got even worse if that is possible. AVOID AVOID AVOID PLAYING ANY SLINBGO GAMES AS NOW NOT REGULATED, WISH I READ THIS CLOSELY BEFORE PLAYING.ENIUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. CHEATING CROOKED BASTRDS. Xmas is a time for giving but with paddypower it's a time for take,take,take.To be clear, I am not leaving this review because I lost that's the chance I take, its the unfairness of the payouts I am complaining about, or am I just that unlucky every time I play on here .I THINK NOT!!!!!.
Eddie Cash
17 December 2023
Comment from uk.trustpilot.com
The company and their service agents are amazing, personal experience with their representative Naga, they were direct and to the point, extremely helpful with any issues regarding accounts funds or cash outs. If you’re going to gamble and want the best experience doing so I’d highly recommend paddy power but remember to gamble responsibly
HighRank Player
17 December 2023
Comment from uk.trustpilot.com
Ignore with all the means. Reported to Gaming commissioner to investigate they Terms and conditions. For proof of transfer all you need is pdf format of that transaction from your bank statement only been advised with gamingcommission, but paddy power refused and want full bank statement as PDF . My account is locked and they don't let to pay in or withdraw suddenly after big win till I give them my full bank statement 🙃. The chat line is bot and not real agent . So many people complain s. So would make documtry about this company with gaming commissioners in UK.
Carlos Pinto
17 December 2023
Comment from uk.trustpilot.com
I don’t even want to give a 1* awful customer service! Always cheating customers of price odds when you prove it to them that they were wrong they then make mess with your app been with them 10 years never had to verify anything, now I have to send a new ID , proof of address, and much more and this comes after showing they were, wrong must of hurt! When I asked why , answer it’s in our policy to do so no reason why, they have frozen my account which I can’t take anything out until I do all they are asking for! Being away and all my info is at home I am stuck with this Awful company, I know no one likes to be proven wrong but to treat customers this way is shocking just because they have thousands! But not all are happy, deleting this awful company and app and moving on hope others do too


Piotr Marszelewski
01 January 2024
Comment from uk.trustpilot.com
Lots of gemes but u have to be careful if is not paying out u can be losing for weeks
Lots of gemes but u have to be careful if is not paying out u can be losing for weeks