BoyleSports Review

Totally incompetent customer service, offer a free sign up bonus and even if you qualify you won’t receive. Been back and forth with the customer service team and didn’t get anywhere. I’ll keep my online betting else where

Reply

It was OK but a little slow

Reply

Jade from customer support needs retraining. Doesn’t give you time to reply to their response on live chat !! I think they gave me about 10 seconds then ended the chat .Had an issue with a bonus which wasn’t resolved because of Jade . Therefore I have withdrew my balance and closed my account.

Reply

This is the first time I have ever bet on anything I won 221 but when I tried to get my winnings I keep on putting my passport photo in but it won’t except it if I was to bet again I would definitely not use this company

Reply

SCAMMERS I singed up with a promo link for bet £10 and get £30 in free bets and £10 casino. They only gave me the opening offer of a £20 free bet when I spoke to them (although following their link) they said that now I have received this offer that there isn’t anything they can do

Reply

Absolute scam. Sign up by mobile for a promo. Sign up , place qualifying bet and get no promo. Customer services say its a shared IP.Im on EE 5G. Never had an account with them.Rude Customer adviser telling me things i know not to be factual.AVOID LIKE THE PLAGUE. BIG SCAM. There are better optionsHeres what AI has to say about this:”First, your IP—xx.xx.xx.xx—is a public IPv4 address, and since you’re on mobile (likely 5G or 4G), it’s assigned by your carrier. Mobile networks in the UK often use Carrier-Grade NAT (CGNAT), meaning this IP could be shared with dozens or hundreds of other users at any given time. I checked the IP’s geolocation—tied to xx, a major carrier known for CGNAT on its 4G/5G networks. So, it’s not unique to your device; it’s a pool address. BoyleSports claiming it’s “associated with an account” could mean someone else on this shared IP has an account, not necessarily you.Mobile IPs are dynamic, changing when you reconnect or move towers, but CGNAT pools can persist or recycle, so this isn’t a one-off fluke.BoyleSports often denies promos citing “shared IP” issues, especially with mobile data, and their customer service tends to stick to this line without much explanation.”Also note the copy paste responses. They dont care. Empty words worth nothing.

Reply

They advertised a welcome offer which I took them up on then decided not to credit it because in the exact hours I made an account the welcome offer was invalid, this was all after I deposited money and made a bet and they gave no warning that the offer wouldn’t work. Don’t trust them and give them money I’d trust a dodgy Balinese chicken fighting bookies over these crooks. Also this goes against UK gambling licensing and advertising law which is never a good sign…

Reply

They don’t honour their sign up offer. Don’t go with these. Find one that actually gives you what they offer.The CS team said that someone else had singed up using the same IP address. I was on WiFi in a building with 200+ people so obviously there will be. Just silly! First ever betting account I’ve ever made, first ever online bet I’ve done.

Reply

Terrible company! After signing up using a free bet offer they decided not to give me the free bet stating that there was abuse from my IP. I signed up using 5G (a shared IP address) no wonder they’ve had sign ups from that IP before. AVOID AT ALL COSTS BUNCH OF SCAMMERS

Reply

Please invest in your technology BSYou clearly know people have had Alot of issues adding shop bets to your bet tracker app for years but you do nothing. I will be leaving regular reviews until you finally fix this or delete your app from the App Store When you fix this I will leave you a better score, if it deserves it

Reply

Please avoid this company. Poor odds and promotional offers have terms and conditions hidden away to avoid giving them

Reply

Gave me an excuse that I can’t receive my free bets due to an ip address. I live on a university campus. Of course I’m going to have the same ip as many many others. Absurd and a ridiculous app to have. Don’t bother downloading truss me. They will find 1 way or another to not pay out your free bets. Worse bookmakers I’ve ever used. Seriously.

Reply

I will never use this company again I won £2500 6 days ago and still not got my money. I have been calling up every day numerous times and keep getting told the same answer “that they are waiting on it being approved”

Reply

Another example of the site who only provide the players with scam and rigged games.They give you a 50 free spins and the value of the spins is £5 as they are £0.10 result from spins £0.56 that’s the best example of the amount of scam is going on on this site.Is hilarious how this kind of theft is being allowed to occur, where is gambling company who supposed to monitor this site as their responsible for giving them licences.Shamles thieves without dignity nothing more to add

Reply

They promise bonuses.They allow a new account.They take your money.They let you bet.Then no bonus!Shared ip?I never had an account and was on mobile not wifi.Customer services rude and useless.Avoid. Never an issue with other betting apps.

Reply

I was completely enraged with this company, did the new sign up deal for free bets and was refused, their excuse is that my login is coming from multiple ip addresses, do they not understand how the Internet works, this excuse for not giving people the free bet promotion will probably apply to 90% of new sign ups, what a rip off, don’t use this company.

Reply

Constant dead spins and bonus teases on every single slot. Had zero wins and 1 bonus which was 10x bet still lost money . Site is also very laggy and slow. Would not recommend

Reply

In many ways Boylsports is a good bookies. Fast payouts, decent(ish) games, nice layout etc. What really let’s them down is their customer service. In particular their so-called live chat function which is nothing short of appalling. I won’t bore the reader with the details of my experience other than to say you have to navigate many useless articles that their chatbot keeps pushing at you despite them having no relevance to your particular query. If, (and it’s a big ‘if’) you do manage to get through to a live agent chances are your query won’t be answered in a coherent way.If you telephone Boylsports to report your concerns you receive the usual platitudes from somebody who invariably sounds like he could, in reality, care less. It’s quite dispiriting and to my mind reveals a contempt for their customers. In the scheme of things perhaps this shouldn’t be a big deal but in the event of an urgent query it is. More importantly it undermined my confidence in their integrity that they are so willing to be casual with customer concerns. I’ve decided to drastically reduce my deposits with Boylsports because of these experiences….because doing business with a company you’ve lost faith in is never really fun.

Reply

DO NOT CREATE AN ACCOUNT! I spoke to the customer service team after signing up to ask about what I have to do to sure by bet qualifies to get the welcome free bets. All ok, but now they saying my account did not meet the criteria because of the IP address when it was created. Customer service incredibly unhelpful, would not help and just wanted to end the chat. Seems like they will do everything they can to not apply the free bets. Zero understanding and customer service. This is not the way to get customers using their site.

Reply

Customer service was very polite and dealt with my queries in no time

Reply

judging by what the group chat say about boylesports, at least 90% of new sign ups dont get the free bets , avoid at all costs , better bookie offers out there , dont waste your time signing up

Reply

I recently participated in a BoyleSports promotion, expecting to receive a free bet after my qualifying wager settled. However, when I reached out to claim it, I was informed that the offer was “one per household”—a condition buried in tiny print at the very bottom of the terms and conditions.This feels intentionally misleading, as the main promotional details made no clear mention of such a restriction. If a company is going to run a promotion, they should be upfront about all the key conditions, not hide them in fine print.Customer service was unhelpful, simply repeating the terms instead of addressing my concerns. This experience has left me frustrated, and I won’t be using BoyleSports again. If you’re considering betting with them, be sure to read every last line of the fine print—because they certainly won’t highlight the important details for you.

Reply

Shocking over 1200 pound in the last month and won at most 150 they need reporting right scammer.

Reply

Signed up to get the new customer offer, once the bet is settled usually the account gets credited the free bets which I haven’t. Contacted the live chat team told to wait 24hours, I am shy of the 24hours but an hour isn’t going to change anything. scam avoid! Boyle seem to be known for this which makes sense not being the punters favourite to use, so stealing money off new customers.

Reply

Shocking service. Signed up for the free bet offer as other reviewers have done. Wish I’d read these first as it seems to be a blanket approach they take claiming that the IP address has been identified for shared usage despite the fact nobody in the household or on this network has a BoyleSports account. I contacted them on their chat and was unhelpfully just told the above and they refused to provide any other information such as there is another account registered or something that would help me to understand how this happened. They refused to honour the sign up offer of course. I had this referred to their customer services and was simply told again:“I can confirm that you did not qualify for our sign up promotion because your IP address has been identified for shared use within our system, which is in breach of the terms and conditions of the offer. This is our final position with regards to this matter. Should you wish to pursue the matter further via an Alternative Dispute Resolution Process through IBAS (The Independent Betting Adjudication Service), then please note that the deadlock reference number for your concern is #insert”I should point out that I haven’t written #insert so they clearly spent real time and effort copying and pasting a stock reply to this issue which seems to be rampant.

Reply

Scam company. Took my £10 and gave no free bets. Stay far away. No other bookeys does this!

Reply

Penny promotions working with playtech everything is glitchy slow motion like the matrix

Reply

Great site easy to use and decent on the free games they give 💯👍

Reply

This is the best betting site I’ve been on very fair quick and easy to use the only negative is the games at the moment I think I’ve used all my luck up on them they seem very poor at the moment with very poor feature pay outs but still pleased with this site

Reply

Scam company, signed up for the £30 bonus deposited and placed bet only for them not to reward it as they told me IP sharing which makes no sense. They find any excuse not to pay free bet so save yourself the time and don’t bother. Customer service are not very welcoming or helpful either, looks like they get this all the time hence the poor attitude.

Reply

Customer service is top notch(opened a tennis market for me that had been suspended to the next day due to rain so i could cash out) and substantial free bets added every so often, withdrawals normally within a couple of hours, good selection of markets, though would like to see ‘to lead and fail to win’ offered in football and tennis. Decent bet sizes allowed too (can bet in the hundreds on most markets, not tried higher) Overall recommend highly

Reply

Joined this scamming betting site offered £60 for joining after deposit £10 and bet. But now won’t pay up even though I did everything right according to there terms and conditions SCAMMERS to get you to join. Never use again. Be careful everyone

Reply

Hi, I have been playing the slot games for weeks & not one decent win and hardly no bonus rounds and if you do the payout is so poor, sadly i have closed my account as it seems very rigged in my opinion especially all the Goonies slot games, other sites are so much more better..,

Reply

After being a loyal customer for a couple of years i have had to close down my account, the website crashing constantly, and the fact im winning about 1 out of 20 spins is dreadful, you may say its randomly generated but we both know thats bull surely it has to give free spins or features every now and again but no absolutely nothing. Stay away.

Reply

Very good sports and gaming

Reply

It’s very easy to use

Reply

Boyles are a decent company , the customer service is top notice , best ringing the no if have issues as the staff are very helpful

Reply

I signed up through a promotional link that promised £30 in free bets after placing a £10 wager. Met all the terms, bet settled, yet no free bets. Contacted customer support, and they claimed my sign-up was from a “shared IP address” because I used mobile data—on a **mobile-only** promotion! Ridiculous excuse just to avoid paying out. Their support team was dismissive and stopped responding when challenged. This feels like a deliberate scam to lure people in without delivering. Stay away.

Reply

Still the same foul slots playYet another week goes by and iv still not won a penny on there slots or have i had a slot bonus round If you want to pull my account up its 0151johnnyyou allowing blue print gaming company to get away with murder there games are rigged or is it just this place who control your game play . Never in my life have i witnessed such poor game play and i play at lots of places and have done for 20 years Blue print gaming games what i play have a rtp of around 96.7% so house edge is 3.3% but it feels like house edge is 96.7% and player edge is 3.3 % every spin is just dead . Now the even more funny thing is it dont matter when you play ? what day or time you still get the same game play and to my self what they call a random generated number system so if this is the case then the odds on getting a dead slot every time you choose to play is just impossible so my next question is if its not your casino then why are you allowing blue print gaming company to host slots that are 12 years old and just do nothing at all and most importantly when was 12 year old slots tested for fairness . Over time wins will be won but do they still top up a 12 year old slot with more coded numbers called rgn . Companies like this are laughing at you So my next point of fact is why are you paying a company to give you good reviews ? I have found lots of people on here giving you a review but its the only review they have ever left in there life . A company who has to pay for reviews is a untrustworty company ? why would you pay for reviews if your such a good company ? I have months and months worth of video recording of your slots giving poor performance and i have uploaded them all to my well established yt channel and along with other social media platforms . I think its wrong what your doing to your customers is wrong it gives them false intentions in the fact that they can win on 12 year old slots what are so under performed and just do nothing and thats called internet robbery ? when a player has no chance what so ever in winning . I have not seen 1 good review that shows your slots and people winning your all fake and i have the proof to back this up . From my last review and your reply what proof do you have on what you have said that your slots are fair ? Have you played the slots here at Boylesports or are you just reading what you said from a Boylesports chat script thats the difference i have proof and you just read and type from a well rehurst chat script . I know your only doing your job but its going to get you in to trouble as you dont have proof of this and i do and what your doing to myself is called defamination of my charactor ? I will tell you what this is its when someone says something about you and they dont have any proof on what they have said So let me remind you one last time before you say something silly you read from a chat script and thats not proof at all so go and play like 5.000 to 10.000 spins on blue print gaming games and then come on here and see what your rtp is and keep doing this on different days then you are allowed you come on here and say what ever you want to say and i will keep my videos of me playing slots at Boyle sports at different days and times what is real proof on what this place really is ? You will be closed down soon as you will have no customers left to play here no one wants to come to a place of dead slots 24/7 12 months a year and no one wants to come to a place where you have to hide your real review score by paying for reviews and just be warned i have informed trustpilot of your wrong doings

Reply

Good app good games and bets

Reply

Signed up using a promotional link offering £30 in free bets after a £10 wager. Placed my bet, it settled, but no free bets appeared. Contacted support, and they refused to honor the promotion, claiming I signed up using a “shared IP address” because I was on mobile data—on a mobile-only offer! Clearly just an excuse to avoid paying out. Their response was dismissive, and they ignored my follow-up emails. BoyleSports is happy to take your money but won’t honor their own promotions. Avoid this site

Reply

Very fair n good betting app I have been very happy since I joined boylesports

Reply

Put £20 each way on i am the moon at 20/1 what ran in the 3.15 at Newbury on Saturday the 22nd March and was paying 1234 1/4 the odds there was 15 runners when struck the bet on the in shop terminal other bookmakers payed 12345 even 123456 but because I used the terminal and not there counter the refused to pay the 4th place even though it wad on there website as being payed scandalous

Reply

Definitely something dodgy on there games.They play like you are only one to play, you come back and rewards are same. What I mean but that the unlocks are done by you and then are there again when you come back so you have to lose a fortune to get nothing really back. No chance of a random win. Then as well a game you could be playing and unlock has either disappeared or hard to find.Will have to look more into this as played alot of place and this seems very fishy.

Reply

Great odds chances and navigating is spot on

Reply

Do not waste your money on these thieves you spend money loose £100s then they put a limit on your account bonus jump all the time and give you nothing back there is better sites out there trust me do not bet a £1 with these they just take take take

Reply

WARNING !!!!Not a bad site to play on but do not bother with any promotions ! They sometimes award them but you if you win something I’ve won 5 free spins just now and its disappeared this is a regular occurrence trust me!! earlier had a inbox message I’d won 10 spins but that disappeared as well – if you want a site to purely play on its fine but don’t bother with any promotions it’s more hassle than it’s worth and they never get credited – they remove it then tell you it’s expired for sake of 5 / 10 spins its not worth it!! Trust me on this don’t give them the satisfaction this is message you’ll get …You have already played today, please try again tomorrowLaughable really!!! Avoid

Reply

I find that boylesports is an easy company to work with the website is very easy to use and there is always specials on offer.

Reply

It’s a great bookies to have bets the staff are friendly nd there do be a lot of people in the bookies when I go there I love boylesports

Reply

I did not against BoyleSports’s term and conditions during sign-up but I still received no free bets, the advisor did not help me and tried to say this is my fault. He claimed that my IP address has been identified for ‘shared use’, while my phone has never associated with BoyleSports before, and I was outdoor when registering. Obviously, this is a technical issue which can be fixed easily.I tried to be patient and kind, although my advisor, Christopher did not really want to help me with this issue by closing the chat himself rapidly. Therefore this site is no longer attractive for me, by dismissing its own promotion and offering no customer service.

Reply