Betway Review

Edit: 02.06.2021

It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either!
I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media!
They have no right to victimize people like this!
We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court!

Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing!

Edit: 01.06.2021

Let me tell you about the last situation I experienced while recording the spins for legal process!

Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining!

This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame!

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1) Stay away from all games, especially Red Tiger games. Don't let yourself be caught up to win the Jackpots. RTP rates are never like in the descriptions.

2) Jackpot games and your winnings are related to the money you deposit. I talked to someone who has been a member here for 4 years, and he didn't even win the hourly Jackpot.

3) There is a regular shutdown problem in the games, the problem of throwing out the application. I ran into this problem while playing the full Jackpot game 2 months ago!

4) There is a game called Genie Wishmaker Jackpot, definitely stay away! You cannot win hundreds of spins. For example, with 2 or 3 stakes, the bonus spin launch and passes, it happened to me at least 8 times in a row. In addition, I did more than 200 spins with 1 and 2 stakes and there was no bonus game even once, when I reduced it to 0.10 or 0.20, the bonus game came in the first spin! Their system is officially kidding with us!

I can find dozens of more articles to write!

Let's get to the most important point!

I explain it exactly, please read here well…

I was playing Jackpot game at the end of March – the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day !!! Can you believe it? Inconceivable !!

Then I wrote, I wrote in more detail, an support member called me and said we will do our best, we are following, and I said okay. I waited. Then I sent an email after couple days, no answer, they said that one day we will get back to you on May 24th and we will end the case, solve the case. And while this process continue I think their systems collapsed for 1 full day at that time, I could not login to the account, I sent mail and they did not respond to me. I said let's wait 24 May, but they won't return on May 24, I said to myself!

The day of May 24 has arrived, so what do you think happened?
They mailed me, the said we cannot return to you, we want additional time!

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Now this is what you call a reputable online casino! My experience with Betway has been exceptional from the very beginning. They’ve got all my favourite live games and slots, The verification process was quick and the team is honest and efficient; i had a withdrawal that was stuck pending for 42hrs and they said they’ll sort it out and less than two hours later the money was in my account. I cannot fault this casino. Definitely deserves more than 5 stars.

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The airpay payment sucks,Have made the day payment on the last ofi of sri lanka and bangladesh made 3payment
1.1000inr
2.3000
3.2500
1st and second payment got in my account after the rate which i wanted was gone after 2hours of depositing through airpay
And last 3rd of 2500inr payment was told to me by the agent its with the merchant you will get back in 2-3business working day it 6-7 buisness working day gone but i didn’t received any payment of 2500inr
And today ireland v netherland deposited 1555inr its been more than hour still didn’t get it in my account hence the match is about to finish i am sitting like fool checking my app continuously to see that did i got the payment in my betway account. Total 2500+1555=4055inr is stuck with them
Are you guys rolling our money in market or what using it and returnjng back after long time i guess betway have become loss making company

And coming to the point
Customer service
Hahahahahahaha
Worst service then any new venture opening their company i guess they will
Provide fast srvice comapred to betway you guys are will take this company down if this is the situation
“Pathetic” cannot decribe with this word also if somthing worst is there that is betway.
Shut the company after paying to all their so called pathetic “Airpay” mode payment i guess its some local company airpay,Bharti pay was so quick amd good

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Super prize wheel wouldn't allow me to spin. Was asked to send a screen shot to support@betway only to find this is no longer manned. Sent an email to the complaints unit 3 days ago. Still no response. It appears you have to post a review on here before they deal with your complaint.

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Hey man Same happened to me today. While I was playing tennis I bet on total games would be more than 22.5. When I placed the bet still they were in set 2. Less chances of getting it to set 3. But I made it through by having total 19 games played in 2 sets so far. I was relaxed as I know even anybody wins by 6-0, I will win. Now they played the set 3 with the points system and when I checked back my account it shows I lost. When I tried to contact I got the same reply as you, bets are being correctly settled. I placed $200 as I was confident…..didn't expected this from BETWAY.

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Hello friends…how I cheated ..not cheated hi jacked by Betway..my money 3500 is stuck there and they told me feflect money within 3 to 5 working days.after 10 days I asked to the cus care .same answer and after they closed my account for 6 month.can you emagine about this type of company.

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I deposited amount on 02-05-2021 but that payment got rejected, after 20 days still amount not reflected in bank account.

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My id:franciswillim
25th May UTR No:114514069795
I have mail Customer Complaint – Receipt Reference Number:0002328509927
Customer Complaint – Receipt Reference Number:0002328509827
Customer Complaint – Receipt Reference Number:0002328509919
Recently I deposited 5000thousand using upi(airpay gateway) and the money was paid to them/Airpay but betway showed transaction unsuccessful.I really don't know what to do now as the deposit failure should be resolved by betway and their payment gateway but they are blaming it on the bank.when I contacted them they said money will be reflected back into bank account in 3-5 business days but I didn't get my till now(6 days)
No response in very worst service

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Today i played on cricket team saffron strickers @40 & @05 amount 888rs
Now it is showing opposite team @40
Fraud app…
Id: Lakshmijhanu

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This is fourth time I am writing this ..
Please help me out .
I had deposited an amount of 1000 INR ,while my money has been deducted and it's transaction get successful,but betway have not deposited in my betway account ..
I have emailed at betway ,
But still I didn't get refund or just add it to my Betway aacount …
Betway user id – Sanjay_1208

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I wrote a review a week ago and betway support replied saying they’d get jn touch.as expected they didn’t get back to me. I then went on live chat betway for what felt like the millionth time to get some contact details I can contact and I got an email .I then emailed the email address trying to resolve my problem,got no response then went on live chat and got told the usual rubbish it’s being processed. I’m genuinely Heart broken to how I’m being treated. I’ve literally been robbed of 75 euro and I don’t know why

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Betway's Response Reference Number:0001704003054

URGENT

As per your request, I wrote to bank regarding transaction query of INR 16000.Betway gave me RRN: 111018481895 by which they refunded that amount on 15th May,2021 , but that amount is not credited till today in my bank account.
My bank require more information regarding that transaction.Kindly send me details as below for tracking transaction of INR 16000 at earliest.

• Date of Transaction

• ARN number of the refunded Amount – 23 Numerical Digits

• Date of Refund processed

• Refund Amount

• Transfer mode used by you

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Hi everyone,

So this is update on my situation. I posted on May 15, if want to go and read back. Betway support did email back and fourth to try and resolve my problem. I guess there is hope for people like me who had bet malfunctions. I wasn’t happy it took 2 weeks to resolve but at least they returned some of my money back.

Better than nothing I guess. Kinda skeptical to play blackjack again reading these reviews online. But ya there is hope for them to fix your problems.

I feel like I should have got some extra cash credit for the hassle I was put through, but hey at least I wasn’t completely ignored by Betway customer service.

So yea, Goodluck to all you guys and I hope you win !

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I made withdrawal of 1000 ruppes 12 days before, but Betway responded me like we cannot process. Please return my amount. Really horrible.

Username: Megamithra
Megaladevi

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Recently I deposited some money using upi(airpay gateway) and the money was paid to them/Airpay but betway showed transaction unsuccessful.I really don't know what to do now as the deposit failure should be resolved by betway and their payment gateway but they are blaming it on the bank.when I contacted them they said money will be reflected back into bank account in 3-5 business days but I didn't get my till now(7 days)
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Deposit in just 5 seconds and withdrawal is not coming in 20 days also bloody betway don't waste money

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Avoid at all cost. Had 5 bets rejected on blackjack and lost my money. They wont return anything, they will act like they are looking into the problem without ever doing anything. If you dont believe me, you just sit in the blackjack for 2mins and you will see people complaining about it. I seen a video on youtube from an other user loosing 7k this way and said he only got this very bet refunded because he posted on youtube. Never putting any money again into this website, even for sports or anything else. Worst customer service i had in a long time. Sucks because all my previous experiences were good on betway. Been playing for 3 years and had cashed out money before.

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I didn't bother to check the history of my bets but in the past i had a few large ones so now i will advise everybody to triple check their betting history with this dodgy site!
Ok, so on 6th of May i had a very bad experience with betway but hey, it's not the end of the month yet!
May 29 placed 1 (ONE) bet and today i realized that betway made 4 bets with their own power of will instead of my initial 1 (ONE) bet.
Their response?
"We are sorry about this UNFORTUNATE SITUATION!"
So basically they are multiplying your bets every few weeks and if you are going to trust them you will be scammed again and again. Which is THEFT and ILLEGAL.

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Absolutely shocking service, avoid like the plague. They take money from your account when you place a bet, then say the bet is void when you win and dont even give you your stake back let alone your winnings. DO NOT USE

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Not even 1star that's a compliment.
I wouldn't bet with this company bad customer service I placed a bet incorrectly my keypad started playing up recentlymy and placed the bet without me. I immediately contacted customer service they're they're response was the bets already settled. But I contacted them before it was settled.
They didn't say anything else.
Don't you dare touch this site absolute rubbish not worth a single penny absolutely ridiculous

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I've been betting on this "site" for over two months now. I've tried to verify my account but every time they create a new excuse. I've sent emails talk to their bots as I want to continue using their platform but I wish to withdraw my earnings. I have almost 900 usd and they are stalling the withdrawal process. Don't bet in this place!

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Like what a fraudulent company do ,they take money and run ,and hides behind …
U can't expect anything..
It's has passed 10 day and yess still don't get my single penny back …

I don't have any choice left expect to write about my problem ..

Betway id-SANJAY_1208
ISSUE- NON DEPOSIT OF MY MONEY .

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have tried to make 2 withdrawals from this site. Am still waiting for both to transpire. These are small amounts but they could have been larger. Only way of communicating with them is chat, totally useless! stock generic reply is "reset your withdrawal preference" which i did. This could be a scam site, easy to deposit, withdrawals way more difficult. Stay away there are more reputable sites

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Eesy money deposit but withdrawal very diffcallty dont wast Your money

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I have written here many times before and deleted what I wrote because we will initiate legal proceedings, now I am giving you all a short summary.

Do not become a member here, if you do, cancel your membership as soon as possible or stop playing!

In my opinion, they are by far the most but the worst Win / Loss ratio of any company. Not only the comment but also my calculations show it. Before I write about even worse things, I will give you a brief summary.

1) Stay away from all games, especially Red Tiger games. Don't let yourself be caught up to win the Jackpots. RTP rates are never like in the descriptions, it is also impossible to believe the details such as it gives 10000x 5000x 2000x, I haven't won 200x yet for weeks, maybe months!

2) Jackpot games and your winnings are related to the money you deposit. I talked to someone who has been a member here for 4 years, and he didn't even win the hourly Jackpot.

3) There is a regular shutdown problem in the games, the problem of throwing out the application. I ran into this problem while playing the full Jackpot game 2 months ago!

4) There is a game called Genie Wishmaker Jackpot, definitely stay away f! You cannot win hundreds of spins. For example, with 2 or 3 stakes, the bonus spin launc, it passes, it happened to me at least 8 times in a row. In addition, I did more than 200 spins with 1 and 2 stakes and there was no bonus game even once, when I reduced it to 0.10 or 0.20, the bonus game came in the first spin! Their system is officially kidding with us!

5) Do not be fooled by suggestions such as giving bonus, adding 85% more to your deposit! It is definitely not possible to convert bonus money to cash. I played a game of 2900 stake with what I earned and lost, I still could not convert that money to cash, with 0.20-0.40 small stakes. Think how many spins I do.

I can find dozens of more articles to write!

Let's get to the most important point!

I explain it exactly, please read here well…

I was playing Jackpot game at the end of March – the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day !!! Can you believe it? Inconceivable !!

Then I wrote, I wrote in more detail, an support member called me and said we will do our best, we are following, and I said okay. I waited. Then I sent an email after couple days, no answer, they said that one day we will get back to you on May 24th and we will end the case, solve the case. And while this process continue I think their systems collapsed for 1 full day at that time, I could not login to the account, I sent mail and they did not respond to me. I said let's wait 24 May, but they won't return on May 24, I said to myself!

The day of May 24 has arrived, so what do you think happened?
They mailed me, the said we cannot return to you, we want additional time!
There is no such thing! 2 months have passed, they could not give a report, they could not solve my problem! I hired a Bet lawyer and explained everything, gave all the details I had. We prepared a file for their CEOs, prepared a file to the Gambling Commission and Resolver.co.uk, and in good faith I sent 3 more emails, but they did not even return to 3 of them!

Think about what a company is, think about what a problematic company!
First of all they are wrong according to the consumer law, and they don't even value the customer!

The last time I sent an email, I said I'm waiting for my return until next Monday. They won't return, they won't figure it out, because I am the right one, it seems.

Losing is a normal process but not lost this way, that's not fair! We cannot be guilty for system errors!

As I said, these are my experiences, my comments. All recorded, all detailed. I'm trying to prove and solve it even if I'm wrong, but they can't prove it, they can't help me. Also let me say that if you are playing with small stakes and making small deposits, your chances are less than the lottery! I talked to a former software developer of a bet company, the whole jackpot and the wins table is determined according to your deposit amount, who will be the jackpot in the games is completely fictional. I do not know the rest, I leave the matter right or wrong to him.

Win before lose, and do not play here!

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I have deposited Rs.500 in my betway account it is more than 24 hours the money has still not reflected my betway account.. upi transaction ID- 114800057533

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Deposited Rs1k through Upi of transaction id 114721003281 to airpaycollect@icici but neither its reflecting in betway account and refunded sice 5days. Worst customer care experience.Tried to contact but BOT comes to play with crazy solutions.

Need to solve it ASAP.

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Hi, I am facing severe difficulties with betway. ₹1,500 had been debited from my bank account but has not been credited to my betway account. I had tried depositing ₹500 on 27-5-2021, and ₹1,000 on 28-5-2021.

UPI Ref No. (Rs. 500) – 114721263166
UPI Ref No. (Rs. 1,000) – 114816439742

Both these transactions were successful from my end to your UPI (airpaycollect@icici). On my betway account i received a message saying "we are sorry, but the transaction failed". If the transaction failed, where has my money gone then???

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I made a deposit rs9000 in betway on 25th may 10.42pm using upi method the fund sucessfully received by airpaycollect@icici but not reflected to my betway account.it is worst customer support.

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Hi my name is ramesh my id is plkramesh789.. I deposited 1000 and 8000 debited from my account but it will not add in my betway acnt.. We contact 2 times costumer chat they are not saying anything properly.. It has been completed 6days… Plz don't use this app… They are doing fraud….

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Deposited Rs 10000 yesterday via paytm . Transaction is successful from bank side but money is not added to Betway balance. Please help . Contacted customer support they told to send proof . I sent the proof now they revert that they no longer monitor this inbox and is should contact support . Anyone with proper solution please help

Username : ShahGarry .

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Well it has passed few days and no assistant was given by Betway .
How many time I have to write to arrest my problem of deposit ..
I have written earlier that my transaction was successful but still my betway account has not been credited with my deposit .
Account name-SANJAY_1208
Wait and wait untill u realized that your money has been wiped off from your hand ,its third day and I still don't find and help ..#betway

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Worst online site..almost 50% of transaction die midway taking money from customer account and betway hold customer money for 14 days..as per rule in India such transactions must return in 2 days. Guys if you are reading this review..my suggestion is go to RBI OR YOUR BANK WEBSITE and raise complaint against these guys..more we raise they will eventually block these scammers.

On 8th May : 5 transaction died and took 2.9lac from my account..nothing back till now

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They literally stole 30 dollars from me. Bet 30 dollars on their blackjack game. Push. Didn’t get the money back. Complete scam stay away fro this site.

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I have been playing on betway for 3 years. Never once have made a withdrawal. I put money on ever week to bet on sports and if I win I go play in casino. Huge mistake
Casino has not paid out in 3 years
This site is such a scam.
Warning folks dont waste your money here…..

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Hello Betway,

Hello,

My account has been debited twice time but in betway balance it is not showing. Below is the details.
Login id : Jethwa1988

Payment done as per below.

On 16/05/2021 -INR 1200 debited from on 16-05-21 16:42:23 IST at UPI/P2M/113616740396/Bhartipay/INDUSIND

On 22/05/2021 – INR 1800 debited from on 22-05-21 22:33:42 IST at UPI/P2M/114222262608/AIRPAY/ICICI Ban/co

Kindly look into it and revert .

I have also attached screenshot of betway A/C.

Thanks and regards,
Nilesh Jethwa

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Worst site ever.My username is Akki407 and when my transaction of INR 16000 was failed due to technical problem, I wrote email to UK Manager for getting refund.They gave me RRN number 111018481895 for tracking my refund in my bank account.But till today I have not got any refund.Fraud betting site.

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I deposited Rs1400 on 26/07/2021 at 12:57 am through gpay but it does not reflected on my betway account.so kindly add my money.
My bet way account name Manoranjithj

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I'm a fan of gaming online it's fun within reason you cant always win I know this but betway are all take you never even get a sniff of a win please tell me how these scammers are still aloud to take anyone's money

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Deposited 5000 inr through my UPI I'd , on 12:55 am 26 may 2021 money got deducted from account but not credited in my betway. Customer care not replying. Plz help. Lahur222 is my id

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Yesterday I deposited 4000 inr in Betway account via paytm but not added in my Betway account plz add in my account

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I was deposited amount is 3500 inr 23 may midnight but money not in my betway account please do my amount solutions my I'd is vijend7357

Please help me

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I have deposited 500rs in my betway account it is more than 2hours the money has still not reflected my betway account..
Id=Saurabh2606

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Awesome payouts hassle free withdrawals, very impressive. A five star site. There are not many out there this is one with no headaches.
Regards
Steve

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I’ve been trying to withdrawl since 2 of May got told I had to verify details bank statements whatever did all of that and still haven’t heard from them and haven’t gotten any money. What is that service???

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Hi
I since requested to withdraw from betway,they keep on reversing the money,I provided documents to fica but till today I don't see any changes,it's been a week and a half,they keep on following up and escalating my query,but still I can't withdraw….

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My name is Sanjay Kumar.and I had deposited 2 amount of 500 INR each ,as a matter of fact the amount has been deducted and bank has confirmed that transaction was successful but still my deposit is not been showing on my account .

And second most thing in their app air website there is no customer support so you may wandering where to get support .

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My name is pavan shanbhag .. I am from India … Yesterday I had done the payment of rs 500 from my account through Google pay considering airpay… But still it's not showing in my betway account … I don't know what is wrong because it happened to me first time. .. please send me a solution towards it or pay my money back .. hoping for the positive reply.. I already messaged you all on instagram account too …

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Scam . Keep all the money for themselves .
Block for 6 months.

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