Betway Review

So many issues with the site I am an avid gambler and love using many different sites but considering the withdrawal timeframes and the fact I wasn’t credited my super prize wheel spin Customer service is a joke btw do not put your money into here there’s a good chance you may never get it back so with that in mind if I get my money back I won’t be using the site anymore

Reply

My 100000 INR in 2 transactions 50k each are still pending on betway where i have produced all the required documents for my verification.The transaction are now as old as 10th and 11th November Repectively. I trusted betway as a friend recommended but never knew i would be stuck this bad.I have mailed them multiple times and each mail is reverted in a s long as 3-4 days.Now they aremt even considering Police verified documents which are provided to them.I will highly recommend you guys not to play on this site.I have a really big amount stuck with them. On tellong them this amount is huge to me, they even banned my account under responsible gaming. This is a big scandal going on. If i am stuck like this, there would be many struggling with these guys.I am even planning to go through legal waya now.

Reply

Really terrible customer support made a bank transfer which never reached my account and have shared the transaction id from my bank and even my bank statement which they will not use and I do not want them to have all of my private information. Terrible company go somewhere else they will not help.

Reply

I deposited 5000 money on 6th December still now that money not credited in betway account. Chat representative team will tell that payment team was reviewing your ticket and there now timeframe to resolve the issue. There are big big scammers don’t trap this betway

Reply

I played on this site from Canada and using my own money and refusing “Bonus” money i actually won 16KBut after now 4 months of trying to get my winnings they ignore and ignore want this and want that, they want me to prove i own the debit card i used for them to send me my winnings. They took my money from it but wont give it back this company so disappointing.

Reply

Betway recently raised their minimum withdrawal limit to 5000 in India. This used to be 1000, which was way more feasible for someone that bets low and wins low. With 5000, it’ll take forever and countless bets of winning and losing.On top of that, as soon as you are closing in, they’ll again increase the limit to 10000 or higher. Might as well make it 1 million to lul users into risking more. This way you’ll ALWAYS be chasing. Now, your money stays stuck till you get to 5000 or you could just stop playing and forsake the money lying in the account.Either way, this was a low move. SHAME that global brands like Betway can exploit consumers and get away with it.

Reply

My deposit 5000 amount almost 50 days completed still saying under review under review wt the hell is reviewing and I am asking in chat they automatically put my account into self exclusion-plz give my amount back

Reply

I wrote a review last time to which they replied me that they have received my documents and will be taking care but after that again nothing happened…. They never give you your refund… Whenever I chat with them they clearly say that can not give any time frame that when I will get my withdrawal…. Such a Scammers

Reply

It’s shocking and does not even deserve 1 star. I never win on the Slots. All I want is to be entertained and win from time to time. It’s impossible to win on Betway. They pay you in the beginning and then it’s all downhill from there. Save your money people… don’t let them take you for a ride too!!!

Reply

Have deposited 2201/- inr on 3rd of December and still there is no answer for it all the agents say its under review and one of the agent told your funds will be credited in 9th of december but yesterday again i had chat with agent she was on the same page what the very first agent advised me its under review, why they give false statements,so pathetic they are

Reply

This is in reference to my previous complaint regarding my deposit. I have been following up with betway multiple time and get the same response everytime.Their support system is the worst and specially their banking team. Don’t trust betway and they do nothing for you.

Reply

I have been waiting TWO months for payment and received every excuse under the sun. Just this week I’ve emailed Betway twice without response after responses stopped. I feel like I’ll ever get the money owed to me. A very poor customer experience.

Reply

Today is day 10th but still waiting for your so call review???? I don’t know what review your doing I’m not asking you to bring moon to me..i just wants my deposit to be refunded….. please provide me with your customer care number or CEO number this is too much

Reply

Fake fake fake site I have deposited 500 each but both my deposit was not credited and worst Worst customer care….after 9th day they rply same thing under review plz don’t waste your hard earn money

Reply

I deposited 1000 CAD to Betway Canada account, then they closed my account and don’t give back my money. I haven’t even placed any bets yet. I have emailed once , no response. Live chatted 4 times, every time I need to explain my situation over and over again, always asking for different documents and not trying to help. It is my money that I deposited to Betway, I don’t understand how difficult it is for them to investigate and return my money back to me !!! Be really careful with this company.

Reply

The worst customer service, deposited funds and it’s not reflecting…customer service agent was having an attitude with me and then says there is no time frame for my issue getting resolved.

Reply

I won 63700 .i don’t need anything from you.stop review my betway account.i don’t need any withdrawals . Please stop doing everything.your team was working very hard to scam my withdrawals . already blocked my account.scam scam scam remaining don’t like .but betway like doing scam .

Reply

I am win games but they show that round was lost and also that rounds Didn’t Show in my game histroy.One of the worst betting app ever i seen.i am don’t get winning amount also i am lost my own bet amount in Pragmatic andar bahar.

Reply

I am news reporter ,i am writing articles on online betting apps .i saw betway is scam .i saw betway was not giving withdrawal and even they scamed huge deposits.when people earn huge money you are closing accounts.i will take this scam towards government to stop fake betting website.particullary betway .

Reply

Prize wheel not working after so many months…I asked for free spins as compensation for their malfunctioning system..they said its not possible..

Reply

Fuxking scamming company. Went onto livechat to resolve issue closed chat can’t get theough to them robbed my money stay well clear from them.

Reply

I made deposit of 1000 Rs and yet to credit in betway account. Post speaking to many agents i received the same repetitive answers the banking team is reviewing. I am not able to understand what they reviewing here from last Six days Upon asking to Loop manager on chat the agents says no body available in shift. Very worst service and no timeline is followed.

Reply

@BetwaySupport I made a deposit of 4000 on 28th November Monday and it was also shown to be successful… I have not received any money in my betway account

Reply

Would be zero stars if I could give zero. Awful company, shocking customer service (when you can get hold of any one) Do not spend your money with this shameful company!!

Reply

I won 63.700 ruppes .why they block my account .by saying silly reason.after one month i received gmail to send the bank statement and ownership proof. I sended to them .but no reply from them .when i am start chatting with them simply telling under review by our operations team.one day they told review was completed by our operations team .why they are not realising funds . please realise my funds to me.

Reply

I have had the worst experience where I transferred monies to my betway account as per their protocol and it’s been nearly a week and my money has not been credited to my betting account where as they claim to credit within 45 mins~ 2 hours. Surprisingly there are no numbers to call for customer support, only a chat which might take you hours to reach one their executives who are utterly clueless and helpless. I have spent hours chatting with 8-9 different helpdesk executives who keep repeating that the banking team is looking into the matter which is now marked high priority. But no resolution till date. No response either to the several emails with all necessary proofs of transaction . Sitting in a different jurisdiction, they feel they can get away with anything without any legal repercussions.

Reply

I have been in contact with Betway 4 times through chat and 3 weeks later I still do not have my password to deposit my interact withdrawal. Betway cannot seem to speed this up leading to significant wasted time and effort trying to get my money.

Reply

Cant belive I am gonna miss out on 700 quid cause they saying that they can’t send the funds to the card I deposited with. Why are they making it so hard. They want copies of passport and banking details I don’t have time to do. Does this mean I won’t get my money. Gutted

Reply

Spain VS Morocco 90 mins haven’t complete the game. I bet for Win or loss not within 90 mins. My bet has been gone when there is extra 30 mins to play again. Do you guys know what does win means. Extra 30 mins is also still under the game f*****k running after money. Never ever spent single money anymore dare new users.

Reply

Already 10 days over sir still I am waiting for the deposited amount to be credit card in betway account and already so many mails and chat has been communicated with your executive but no use already I have deposited 45000 and 10000 in Upi mode still your executive asking me to wait for another couple of days to get the exact picture we are losing a trust on betway please kindly look into this and make sure my amount is credited to my account I have very bad experience I am very need of money but still because of your negle agency I have to suffer

Reply

waste service after so many reviews and follow-up they have not deposited money neither BETWAY account or original payment mode.I wont recommend BETWAY to my friends.

Reply

Disgusting support giving diplomatic answers to avoid the topic.Promotion promising 200 free spins quite a trick.No compensation given for not being able to play prize wheel for sommany months..what about the loss im getting? don’t fall for betway its a scam.My username is aksh**** made a mistake writing it.

Reply

So basically I lost 20 euros at around 3:30PM September 22nd from my bank account but not getting it through to my betway account… Its been more than 2 months since that happened for me to get a reply today from the live support which is mostly made up of automated bots about how there was an error and thats it… Money still no where to be seen. Overall really bad customer support in general and the waiting time for solving problems is way too much. I’d pass this website for any newcomers that are wanting to gamble online.

Reply

I won 63700 ruppes on 22 September.the i kept withdrawals, after 2 days my account was locked due silly reason from them . withdrawal stopped.then after 1 month i received gmail regarding withdrawals ,they asked to send bank statement and ownership .i sended it already 5 days completed.when i chatted they are saying it is under review.when the review completed i don’t know .today they are saying you are withdrawals will not come .i have proof they are said in gmail withdrawal are processed.i have each and every proof .

Reply

I managed to place a couple of winning bets – now my bets are limited to under 4 – what a complete waste of time.They are very happy to take your money, but if you actually dare and win something, they will soon restrict your account.

Reply

I have deposite money to betway UPI method but still now it is not credited to my betway account. now chat option not available to communicate with betway customer care.email say we r not use this mail id in future. It is not Frist time already two UPI method is pending

Reply

the customer service here is terrible I spoke with people for over 2 hours trying to get help with an issue and they could only quote terms and condidtions and I had to debate with an idiot over the difference between settled and placed. overall 0/10

Reply

Ive been waiting over a week now for two withdrawals which have been completed. Apparently there is now an issue with my payment method but it is impossible to get through to customer services on live chat as the wait is ridiculous. Currently waiting in live chat for over an hour now Have tried their customer support email but this inbox is only monitored for documents! Feels scammy to say the least!

Reply

I won 63700 Indian ruppes .on 22 september.i withdrawal amount.after 2 days they simply lock my account.silly reason.after 1 month I got an Gmail ,if you send ownership of you .and bank statement.after somedays no reply from them . withdrawal are not given .I am chatting daily but no use

Reply

Hello,I have made a deposit of Rs 4000 on Sep 30th. It doesn’t reflected in my account still. It has been 2 months.I have been tried contacting Betway live support chat, hell of a thing..whenever I ask they will tell no update still..then whom we should contact..?I have sent bank statement everything for proof..multiple times..no response..even worst..Don’t ever trust Betway. Continuosly degrading of trust as a bookmaker..

Reply

Wanted to close and delete my account. For some reason (probably in attempt to prevent you from leaving) I could find NO information on how to do this in their automated Help & Support pages.So I went onto the chat and was apparently next in line. Over 15min later I was still next in line.I believe this is a blatant effort to stop customers from leaving, hence the negative review.I will also be contacting the Gambling Commission as they may well be interested in the companies current behaviour.

Reply

to withdraw money betway want my sin numberWe also require the last four digits for your sin please, you can give it on chat and i will provide it to our processing team

Reply

Why no customer live support. you are suppose to be a big betting company, its impossible dealing with a stupid automated bot assistant. If people have problems and need some live support you dont provide none.No contact phone number too, you will lose many many customers with lack of no live support.

Reply

I have deposited Amounts on INR 900, INR 2000 and INR 5000 on 28-Oct-22, 02-Nov-22 and 25-Nov-22 and they are not credited to my betway account. I dropped multiple mails and had number of live chats with support team. They always say only one update that “Banking team is reviewing the details”. This issue is still pending and their support is really really worst. This is the worst experience I have ever had in my life.

Reply

They don’t honor their withdrawals.Heres my case.I deposited 100 $ on June 26 20222nd deposit 900 $ on June 30th 2022Made a withdrawal request following week .I decided not to wager the funds anymore .It has been over 120 days , zero updates.The last time support contacting me they said “the processor requires the last 4 digits of the SIN/SSN in order to release your withdrawal. ” Which was on Aug 2nd 2022 . I provided that the same day.I contacted their Live Chat over 20 times.I get the same ” This has been escalated , please allow 24-48 hours to receive feedback ” .I wouldn’t recommend this platform if you are planning to withdrawal your funds.They can’t even process a simple transaction under 30 days.Let me remind you, theses weren’t even winnings.These were the funds I deposited into their platform.Over 120 days of nightmare trying to get your 1000$ deposit back.I can’t imagine what kind of nightmare you’d have to endure had it been winnings….

Reply

Betway is has to worst customer service i have ever experienced they took my money from my account and after 2 days i have never given my money back . After talking to a customer representative i got my account blocked which i am glad they did because i never want to deal with them ever in my life

Reply

One to avoid forever!! Warning!!One simple rule to check the credibility of a betting website is by checking how long they take to process your withdrawals and how long they keep your withdrawal option in the pending status with the cancellation enabled. Betway along with a few other third-rated wesites, keeps them open for five days. FIVE DAYS IN 2022 is a massive joke. It also means majority of the bettors will eventually cancel, play with it and never get the withdrawal. These guys know what they are doing. Just waste your time and effort somewhere else. Betway is not worth it.

Reply

i am virendra pareek my id is veer121289 my accont was blocked and i have 60,000 rupees in my betway account ,,as I connected with betway support they are always saying you withdrawal is pending with payment department but its been 20 days i have not received my deposit money they said that your account is blocked but you will receive your deposit money i have some medical emergency and i need urgent funds but betway is just fooling me nothing else

Reply

I have spent approximately R25000 in 3 months playing slots and have nothing to show for it. No matter what game or what I bet I just haven’t won. This is not fair, valid or authentic better. It’s depressing and absolutely shocking. Stop sponsoring and give back to your supporters!!

Reply

They try to delay your withdrawl amount as much as they can buy saying details are not getting verified while they already refunded to the same account earlier. Everytime I try to speak with agent over chat there is waiting for more than 1 hour and then agent always say to send bank statement but after sending that as well they do not transfer your amount

Reply