Betway PLAYER REVIEWS(5098)

Jack Wallis
08 January 2023
Comment from uk.trustpilot.com
Absolutely shocking. Didn't receive my free bet and the live chat that they offer is just a bot that provides no assistance at all.

Shameem Mm
07 January 2023
Comment from uk.trustpilot.com
I made a transaction of INR 25000 through Phonepay to my betway account.The transaction was successful but the money didn't get deposited in BETWAY account. Its been 12 days there is no response from betway so i request please make a solution as soon as possible.

Jagdish Mohanty
07 January 2023
Comment from uk.trustpilot.com
I deposited an amount of 5000 inr on 23rd December 4:24 pm 2022 , that amount never reflected in my betway account, thereafter I tried lot of times for a live chat , they always put me in queue and never turned up , so I have already lost my trust and stopped playing, my id jagdish1985

Piku Piku
07 January 2023
Comment from uk.trustpilot.com
There is showing 5 star in which I didn't give 1 star.5 days ago I receive mail that we investigate in your account but till now after 5 days I didn't get any response from betway side my username is Rishav900 and I deposit 507 inr

Garvit Singh
07 January 2023
Comment from uk.trustpilot.com
Even after providing all document and bank statement. Betway is not processing my withdrawal money to my account. Not sure why they want to cheat customer and their customer care never responds or come on chat anytime.

Yoona
06 January 2023
Comment from uk.trustpilot.com
Its been 3 weeks i didn't get my withdrawal. I deposited some money from my husband's account and sent all the statements. They owe me 4100$ out which 2760$ is my own money. Everytime i talk to support team they ask me to allow some time. If not full amount you guys can keep the winnings which is 1340$ and send me my money 2760$.

Deepanshu Chawla
06 January 2023
Comment from uk.trustpilot.com
Betway is not paying out my withdrawl of $3300. They paid my withdrwl of 400 which was requeted after 3300. It was requested on 26/12/2022 , its been 10 days , everytime customer service make me wait 2 hours to give a standard answer to wait only. Looks like a scam to me now. my username is dchawla3

Brian Vengaroo
05 January 2023
Comment from uk.trustpilot.com
Guys please do not play on this site. It's a real scam. You will be able to deposit easily but you will never be able to withdraw.. I am waiting for refund since 1st and 2nd of december!!!!

Garvit Singh
05 January 2023
Comment from uk.trustpilot.com
They deposited the money only. In case you win and go for withdrawal they stuck the money and there is no way we can reach to their customer support. Every where automated computerised message. They are the worst betting company if you want to take your money back. My account Id garvit2112 and my withdrawal is stuck from last December and tried reaching to their support also no response.

Filip Scheelen
05 January 2023
Comment from uk.trustpilot.com
Im confused ! I like to play on betway casino site ! But i asked to payout 2500euro on 8december ! 21december all was confirmed and the payment was released to the pay out department and until today its still not payed

Vinayak Pattanshetti
05 January 2023
Comment from uk.trustpilot.com
The deposits are quick but when it comes to payout they are behaving on borderline scammers. I am waiting since long for my payout and haven't seen them paying it out though they have processed it. Seems like they are waiting for more people to pay in so that they can pay some of it out. And my money is with them.

A Q
05 January 2023
Comment from uk.trustpilot.com
Disorganised bunch of clowns, cant even credit a bonus over 3 weeks after I qualified for it. I have an active complaint with them on AskGamblers.com where they are just constantly stalling while they investigate! Their responsible gambling team called me after midnight while I was in the middle of playing, I didnt know who was calling me and trying to reject the call made me misclick and lose a game I should have won. This company is a disgrace and I wont be using them again even if they pay me out after seeing all the complaints here. I have seen 1 5 star review from a guy who won! Apart from that, almost all 1 star - I wonder why? Rude live support, horrible people who dont deserve to be employed.

Jayo
04 January 2023
Comment from uk.trustpilot.com
A joke of a firm i hope theres a way of suing these Scam artists Waiting since december 6th for my withdrawal usual rubbish each day on chat its being looked intoAsked me for same id like 8 or 9 times which i had sent 5 or 6 times and said didnt recieve

Sumit Bhandari
04 January 2023
Comment from uk.trustpilot.com
Do you guys want to refund my money or not its been 1month 1day and still my 2201/- which was deposited through Upi after giving proof of deposit the money has not received in betway account nor in bank account,from past 1month you are saying , We would like to apologize for the long waiting time and can assure you, that we have not forgotten your failed deposit. You mad people i want my money backits been more than a month, YOU CHEATERS , ONLY CHEATS ,How long you guys are taking to check this?making people mad,how long finance team need to investigate 1month or 1year?return my money back ,my many of the friends use betway i will ask each and every on to switch ,Idiot people

Lewis B
04 January 2023
Comment from uk.trustpilot.com
Didn't receive my welcome offer after my first accumulator didn't win. Tried to reach out on live chat but it's just an automated bot that parrots info available on their website. I had to contact them through Twitter which is a bad start.Customer service agreed that I should have received the offer, they have no idea why I haven't. After a few days of back and fore and no resolution despite them agreeing that I have satisfied all conditions I'm ready to chalk them up as a bad bookie and move on. If they aren't willing to honour their own offers you know to walk away, only trouble ahead continuing to bet with them.Plenty of reputable bookmakers out there, no need to bother yourself with the poor ones like this lot.

Omkar tattoo studio
04 January 2023
Comment from uk.trustpilot.com
I have deposited 500 on 8 dec by UPI still get any amount to my account and 21 dec i did 1900 even dat i did not get .. worst service not even replying properly

Vinay Kumar A R
04 January 2023
Comment from uk.trustpilot.com
@betway, It's been almost half a month, just a reply from betway asking transaction details. Still they haven't come back. My ID is anvit_av. Please resolve my issue soon

Varun Ahuja
03 January 2023
Comment from uk.trustpilot.com
Hey there ; it's Varun here.I deposited 35000 and 15000 to my accounts .ie. Varun_281099 and freedom_tracks99 on 1st and 2nd Dec ' 22.As per your policy, declined deposits are reflected back or reversed back to the bank account within 14 business days.It's a lame ; saying you being such a reputed gambling organization ; came up with zero intention to return the money at the earliest possible time frame.It's more than 2x the double (the time you asked for).How would people trust you now ; Betway has changed.and it's the greed that killed you.Guys it's a request; think before you add money to betway ;

Filip Scheelen
03 January 2023
Comment from uk.trustpilot.com
I asked a pay out on 8december ! My account and adres are confirmed ! The support team works verry wel ! The payout team doesnt work profesional ! Maybe 1 day in a week ! Now on jan 3 2023 still aint not got my money If its not paid on 5januari than i wil go to the gambling commision that will stop them from working ! I will change my review after that i have got my money !

Katarzyna
03 January 2023
Comment from uk.trustpilot.com
If I could give negative stars I would. My favourite game to play is African Quest. On November 20th, 2022 I submitted an email with screenshots of the game not honouring paying lines. Several screenshots. I followed up via chat on weekly basis being told that they are escalating the matter higher up and I will receive an email with the credit and or resolution. Needless to say I gave up waiting in chat for someone to tell me the same thing over and over. Assuming they would at least pull the game or fix it I played last night again. Yup, the game still cheats! Is there a way to report the casino to some sort of commission? Are they regulated by some higher entity? If this happens to people all over the world how much money are they actually stealing?

David Bruen
02 January 2023
Comment from uk.trustpilot.com
Very poor customer service made a withdrawal still not received anything, cant get hold of any customer service. Feel like I have been scammed.Update Betway have been in touch and my withdrawal is being processed. I do think improvements in customer service are needed

Jonny m
02 January 2023
Comment from uk.trustpilot.com
Still all I'm seeing is bad reviews,I'm still owed a 50 free bet but I've give up trying to get hold of them,isit safe to deposit with them these days?and what have they done with the prize wheel haha I know it's a free game but wow,I've landed on lose everyday for about 4 months now haha

NIXON GEORGE
02 January 2023
Comment from uk.trustpilot.com
On september i made a deposit,amount got debited from my account but its not credited to my gaming account.I tried several times to get it back.But after realising that they dont have any intention to give it back i backed off.dear readers please take it as an advise.If you experiencing the same just move on atleast you can save your time.Now we have a lot of other options to play casinos or do bettings.

Robbie C.
02 January 2023
Comment from uk.trustpilot.com
As somebody said their prizewheel game is rigged ? "you didn't win this time". No I didn't. No more than the time before or the time before or the time before. And I won't win next time or the time after or the time after.How are they allowed by law to trick customers with fake games is beyond me. Hope these con artists will shut down soon.

Khaleel Shamkhede
02 January 2023
Comment from uk.trustpilot.com
Pathetic experience with Betway. Placed a free bet which ended up as a tie on moneyline. Instead of returning the bet as per their regulations they credit some random small amount into my account. Their live chat takes at least 2 hours to connect and there is no email facility. Dont bet on Betway.EDIT: Now live chat isn't connecting at all. There is officially no way to contact them. Worst site ever.

Amit Rane
02 January 2023
Comment from uk.trustpilot.com
horrible service joke 21 sept amt 500 deducted successfully not comes in betway betway also knows their deposit server is not proper works people money successfully deducted but they says we didn't received its almost 110 days still each n every day they says same thing our banking professor is working with high priority urgency give some time wait for feedback disgusting every time they say same thing even I can solve this in 1 hour all proof given still they r not working its almost 110 days paas they r still giving my money it's a joke frustration why people will play on betway don't deposit guys on betway ur money will always stucks n they will say same thing we didn't received our banker professor is working n they will say always same thing so it's better never deposit money otherwise they will frustrate u each day for ur own money

Piku Piku
02 January 2023
Comment from uk.trustpilot.com
Rishav900 is my username I make deposit of rs 507 I send deposit proof many time they didn't reply my mail and when I contact with live chat they tell wait you got a reply from betway side but till now no response

Viswanadha raju Mudunuri
01 January 2023
Comment from uk.trustpilot.com
Lost a lot of money!I have lost lot of money.When we loose they dont have any problem. However if we start winning money they will start blocking our account or self exclude us from using the account. Guys don't play in casino's you will only loose.

Sameuser
01 January 2023
Comment from uk.trustpilot.com
Prize wheel on betway...well what can I say except that it's proper fixed. So you spin the wheel, you've got 7 chances out of 8 to win something and 1 chance to fall on "lose". Well I played about a hundred times and guess what? I always "lose". What a joke hahaha ? what are the probabilities if it's not fixed? Complete cwap company.

NISIL HANIF
31 December 2022
Comment from uk.trustpilot.com
Signed up on 21st Nov and deposited 2000 INR through UPI, but the money did not credit my player acc but has gone out of my bank.Live Chat - confirmed that the payment was pending at their end and asked me to email a screen shot which I did, since then I have not had a reply and Live Chat defaults to their annoying pointless robot assistant. I have asked the bank to investigate !!! Their investigation never ends. Day 40 asking for my moneySort it out Betway !!

balachandran support
31 December 2022
Comment from uk.trustpilot.com
It's complicated 20days still they didn't solve my problem. I lost my hope cz I withdraw 12th December 50000rs still it's not credited on my account. They not responding about my. Money I think they are cheating

Wesley
30 December 2022
Comment from uk.trustpilot.com
I won 70 on the 25th dec decided to withdraw it, and thats where problem lies. I knew it took a couple of days to go through so waited until the 27 went on to the automated question site and all you get is is this working for you!! No it doesnt because nobody ever gets back to you. Joke of a site

CANUCK_O X
30 December 2022
Comment from uk.trustpilot.com
This is by far the worst customer service I have ever experienced I have been trying for 3 days now to get in contact with someone as to why my funds weren't added back into my account when a single bet I made was voided. You try calling the phone number, and it says it's no longer in service. How the hell do you put a phone number on your site but not have it in service. Every time I go into live chat trying to speak with someone I get put into a queue and I've sat in it for over 12hrs. I've manage to get down to number 1 but I have never been able to actually speak to someone. DO NOT USE THIS SITE. They're nothing but a bunch of crooks that like to take your money but don't give any help when you have issues with their site. Absolute worst gambling site I have ever used.

Toogie
30 December 2022
Comment from uk.trustpilot.com
The contact phone number is no longer in service and the live chat has a wait of over one hour and then you get disconnected without speaking to an agent. You cannot get anything resolved and your bonus bet tokens for Sports will never load. This site is a sham I do not recommend it

dhananjaya gopi
30 December 2022
Comment from uk.trustpilot.com
I had deposited an amount of rs. 7900 on 01/12/2022 till now it didn't get back to my betway account .. I had reported betway and provided the transaction I'd also and bank statement also to them .. till now I didn't get back my deposited amount back to my betway ... The betway is not at all serving better to their trustful customers iam one of the long and trustful customer to betway ... I need my deposit back to continue in betway Account I'd : dhananjaya66Phone pay Trasaction id :T2212012237171371072473Utr Id :233587863780... What else I need to provide to them I'm tired please betway give me my deposit money back

David
30 December 2022
Comment from uk.trustpilot.com
Well I go into day 8 still waiting to be refunded my deposit which I was told was unsuccessful. Been taken from my bank tho and guess what not been refunded. Get told there finance team are working around the clock to solve the issue and to wait for feedback 8 DAYS! 8 DAYS AND THE ONLY TIME I GET FEEDBACK IS WHEN I MYSELF GET BACK IN TOUCH FOR ANSWERS Betway this is a disgrace

Emile
29 December 2022
Comment from uk.trustpilot.com
Hello,I won a bet on the 2d of December and after more than 25 days, I still did not get my money.They said I had to change the withdrawal method as I first used the card I used to make the transfer to pay my bet. I then communicated my id and my bank statement (which is not legal) and nothing was done.I am in contact with the chat every day.Emails are not read, commitments taken into the chat are not respected. Should I take legal actions????My username is mrtazeroualti

donna dunnett
29 December 2022
Comment from uk.trustpilot.com
On Dec 23,2022 I had 3 separate withdrawl requests totalling 370.00. I was gaming on betway.com while visiting family in another province..that is I live in ontario canada but visiting nova scotia Canada. I recieved email stating there were issues with withdraw request even though times prior I always used interac e transfer and none of my info has changed interns of mail or bank acct. Following this and way too many times waiting on live chat as my account is now locked and after speaking to several chat agents I get the response they are escalating the query. This was suppose to happen late last week and as of yesterday I recieved same response and no resolution or my money. My account remains locked and they don't have any alternate contacts as emailing them is useless. I want my cash!

Jacob Bergeron
29 December 2022
Comment from uk.trustpilot.com
What a foolish business move. You are unable to ask for their assistance. Don't go up to them. Send For Tune Group LLC the whole of your investment . Dealing with them, as I have, will undoubtedly be very beneficial to you because they are the best.

Graham Miller
29 December 2022
Comment from uk.trustpilot.com
No customer support!!!Forgot login details, forgot login details does not send an email to reset.Phone number just hangs up and blames Covid 19.Live chat involves talking to a useless robot that doesnt help.

bahjat
29 December 2022
Comment from uk.trustpilot.com
They have the worse automated live-chat known to man! I ask it a question, it gives me a random answer and then it just asks was this helpful "Yes" or "Go back". You've just given me incorrect information. Ofcourse it was not helpful. You cannot talk to a real person anywhere

Golden
29 December 2022
Comment from uk.trustpilot.com
Betway is a scam . Please avoid them. I won a total of $400, withdrew $300 while leaving $100 to rebet. The withdrawal eventually came into my account but missing $100. I spoke to a rep named Ricardo who is suggesting that I owe Betway a debt due to cancelled transactions. Why on earth will i cancel a transaction intended to be withdrawn into my account . There is no proof of that and this was the message on the app with withdrawal ID number and date 27 Dec 2022 05:12273363527There is no physical way to cancel a pending transaction with any bank app and they know this. Why did I receive only $200 of $300?

Piku Piku
28 December 2022
Comment from uk.trustpilot.com
I make deposit of 507 rs but they are telling that I send money another one and I also send my all deposit proof but still now no reply from betway side totally waste of time in this website

Vinay Kumar A R
28 December 2022
Comment from uk.trustpilot.com
I made a deposited amount 1000rs 3 times through UPI banking 1 week ago but the amount is not credited yet I contact their costumer care and made me wait for 2 hours and they are saying they can't found the transaction and ask me proof I also sent the proof but their is nothing I waited for long and complaint please resolve my issue

Palle ramesh
28 December 2022
Comment from uk.trustpilot.com
My deposit 5000 still not credited I am upload in 2022 and now 2023 also coming still not credited this is very shame you dont have to power to run website then close that why mental harassment to costumers

Darren Angela Speight
28 December 2022
Comment from uk.trustpilot.com
Yes yet another online casino using rigged rng slots . Please avoid giving your money to these corrupt greedy people they deserve nothing . These slots are 100percent rigged. Lets not forget Betway paid a 408,000 fine this year for advertising issues involving children . They will not get another penny from me

balachandran support
28 December 2022
Comment from uk.trustpilot.com
Your Account Reference Number:0001754004999I have tired on betway, I think they are not giving my withdraw money I have withdraw 12th December still it's not credited I don't know what to do needful Hi G Balachandran,Account: Balachandran867This is to inform you that weve settled your outstanding NetBanking returns with your most recent withdrawal of ? 50 000.Your current outstanding NetBanking returns are ? 0.00.To avoid further returns, we suggest you check out our FAQ page for other depositing options available to you.I think they are cheating on me

Matt
27 December 2022
Comment from uk.trustpilot.com
Hi I am Monkey121179 I went to log in today amd says I am self excluded but I have not done any such a thing I have tried all methods on contact and nothing back I still have money on my account

balachandran support
26 December 2022
Comment from uk.trustpilot.com
Withdraw issues no one can respond It's very poor service & support I have withdraw my money on 12th December still I didn't get my account They said we are settled ur outstanding return but still I didn't get my moneyThen whom ask.....????And customer service is very worst supporting I think this is cheating on people's
Darren Angela Speight
08 January 2023
Comment from uk.trustpilot.com
Betway manipulate the slots so you will lose. This is illegal but thete is no way to stop it. I have posted some videos on YouTube to show how they rig the slots. Search Betway rigged slots. This company is corrupt and should be closed down. So WARNING STAY AWAY FROM THESE CORRUPT SITES...
Betway manipulate the slots so you will lose. This is illegal but thete is no way to stop it. I have posted some videos on YouTube to show how they rig the slots. Search Betway rigged slots. This company is corrupt and should be closed down. So WARNING STAY AWAY FROM THESE CORRUPT SITES…