Betway PLAYER REVIEWS(5098)

Brennan Beaurivage
25 January 2023
Comment from uk.trustpilot.com
Just an absolutely unprofessional company to deal with. They don't even follow their terms and conditions and fail to communicate any issues you have. I had done the math bonus they did and in their terms and conditions, it says they expire in seven days. they decided to randomly take away my credits after 30 days (not seven days like their terms and conditions state). I decided to contact them and get an explanation why they took them away past the expiration date and they couldn't explain it to me. They said they'd take this up with the team lead and email me back. As you can guess, they failed to email me and let me know their decision. This company overall is just unprofessional in every way possible and take zero responsibility for their actions.

Richard Ferguson
25 January 2023
Comment from uk.trustpilot.com
Got a reply today that they are closing my account and keeping my winnings due to my card and account not matching.. well my card has my legal name my ID matches so again .. This is a fraudulent Site and ask people to read the reviews as I'm not the only one having issues

Paul
24 January 2023
Comment from uk.trustpilot.com
I don't really want to write a bad review, as up until yesterday my experience with Betway has been nothing but positive. Good promotions, free bets always delivered on time and quick payouts. However yesterday I tried to place 10 on a horse at odds of 3/1 and was advised the maximum stake was 4.38. Thinking this might be a one off I attempted to place a 10 bet on a tennis match with a similar result, maximum stake 4.38. This effectively rules me out of the current horse racing and tennis promotions. I wanted to query why but as stated in many reviews, was unable to use Live Chat and ended up going round in circles with the automated support, never being given an option to speak to a real person. Tried email but was advised the email address inbox isn't actively monitored. So in an attempt to get my query answered have felt there is no alternative but to post a bad review, to hopefully get a response.

Richard Ferguson
23 January 2023
Comment from uk.trustpilot.com
Criminals-Stay Far AwayDay 6 no communication whatsoever.. Account locked now can't contact support. Stole my money and no way to fight them as they only respond through chat. Stay Far far away these people are criminals

Mr mead
22 January 2023
Comment from uk.trustpilot.com
I am now getting worried about this site says takes 12 hours to process withdrawal but 2days later not paid you can not get any answer from chat when they think you are asking questions they just stop and cut you of now I am worried I have been conned some how do

Richard Ferguson
22 January 2023
Comment from uk.trustpilot.com
So go to check my winnings and now locked out. No email no explanation Have been playing games since December I won it has not been paid says paid January 10th but nothing sent all documents over 20 times just Get the runaround with support. In contact with our lawyer and banks. Have also filed fraud complaints with our government. Stay away this site is a scam..Now they contacted me to ask for an explanation of documents that I have explained 30 times.. again stick to my original comment fraudulent stay far away.No have filed a complaint with my provincial and federal government being in Canada this type of games is illegal and as per their own policy if you don't own a card they cannot accept funds.. So now I'm expecting 1365 refunded as well as my winnings that was off of my bank through etransfer.Reply from cc states they are bound by their terms to refund all monies.If this issue sound familiar which I see a bunch of the same and you are in Canada file with your bank and cc and have all reversed they are acting in bad faithDay 5 no response

raghu samuel
21 January 2023
Comment from uk.trustpilot.com
Respected sir i am Raghavendra s kamble i won a money in megha weel contest the money has processed but not yet paid so pls give me feed back when the money will be paid

Jagadish
21 January 2023
Comment from uk.trustpilot.com
Until I win, the minimum withdrawal amount is 1000. Once I won and went for withdrawal, the minimum amount for withdrawal is 5000. Which means they are cunning and very very unfair. I would recommend the rating team to have option for negative stars too.

Sumit Bhandari
21 January 2023
Comment from uk.trustpilot.com
Hi cheaters,where is my money 2201/- and now 1005/- cheaters cheaters cheaters cheaterscheaters no mail now after providing proof of deposit , this issue is of 3rd december and still no update and no money cheaterscheaters cheaters

ONE HINDRED DOLLARS LIGHTER
21 January 2023
Comment from uk.trustpilot.com
DO NOT USE THIS SPORTSBOOK IT IS A SCAM!!! THEY WILL TAKE YOUR MONEY AND NOT HONOR PROMOTIONS AND NOT GIVE YOU YLUR WINNINGS

David Cordy
21 January 2023
Comment from uk.trustpilot.com
After perusing this case for one year ,this site asking me for documentation when they all ready had it ,trying every robotic behaviour to deter me, when my simple reasonable request to take my funds and leave,they chose to keep them against my will ,which is stealing,my issue on resolver is a year old ,thie r last act of scamming ,stealing fcuruptio curruption ,is making my blocked account disappear ,isn't that convenient.

Ganesh b
20 January 2023
Comment from uk.trustpilot.com
I recently deposited INR 5000 on Betway, but my money has not been credited yet. I am extremely disappointed with the way this has been handled. I have contacted customer support multiple times, but they have been unresponsive and have not provided any satisfactory solution. I am concerned that this may be a case of fraud and I am very disappointed in the lack of transparency and accountability from Betway. I strongly advise anyone considering using this platform to exercise caution and consider alternative options.

Richard Ferguson
20 January 2023
Comment from uk.trustpilot.com
Have been playing games since December I won it has not been paid says paid January 10th but nothing sent all documents over 20 times just Get the runaround with support. In contact with our lawyer and banks. Have also filed fraud complaints with our government. Stay away this site is a scam..Now they contacted me to ask for an explanation of documents that I have explained 30 times.. again stick to my original comment fraudulent stay far away.No have filed a complaint with my provincial and federal government being in Canada this type of games is illegal and as per their own policy if you don't own a card they cannot accept funds.. So now I'm expecting 1365 refunded as well as my winnings that was off of my bank through etransfer.Reply from cc states they are bound by their terms to refund all monies.If this issue sound familiar which I see a bunch of the same and you are in Canada file with your bank and cc and have all reversed they are acting in bad faithDay 4 no response

Hayley
19 January 2023
Comment from uk.trustpilot.com
So, I am aware of the negative reviews and would like to start by saying I have not been given free spins etc. or any incentive to write this review other than the negative experiences I have had elsewhere.I have been a player with this site for a long time, recently I have won rather a lot and although the withdrawals are not instant, withdrawing to bank card does come into your bank around the next day or two at the latest.There is a good selection of games, however could be more hence the 4 stars.I have not really used the customer service so am unable to comment on this, but can confirm that for each withdrawal I have made, it has been processed and paid into my account within the next day or so and so I am very pleased with this.Will continue to use this site, thanks very much and thought I would post to answer the questions I would have if I had no experience of this site. It is not a scam, thanks very much!

Shiva Kumar
19 January 2023
Comment from uk.trustpilot.com
I am giving one star ? bcz I want to write the review... The betway team after taking deposits doesn't know about deposits.. I have provided proof of deposits made on 17 th of December and 19 th of December of 4000 and 2000 respectively... But they could not find.. It's a upi payment.. The proof has UTR NUMBER REFERENCE IN MAIL.. STILL betway BANKING TEAM doesn't have any idea... We have to reach them through chat because there is no answer to mail.. Minimum 2 hrs of que hardly in 10 days u r connected. . With no proper answer... I want people to reach me to get the proof.. I don't know how betway operates.. The withdrawal is 3 days minimum and saturday and sunday no withdrawal

Jyotiranjan Das
19 January 2023
Comment from uk.trustpilot.com
It's a Very Fake App , I have A Deposite Of INR 1600 Rs But Money Not Added To Wallet it's taken More Then 69 Days deposit Date 10.11.2022 I Will Contact Coustomer Service more Then 50 Times but No Solution and Mail More Then 50 Time There Is No Solution Very Fake Application this is .

Richard Ferguson
19 January 2023
Comment from uk.trustpilot.com
Have been playing games since December I won it has not been paid says paid January 10th but nothing sent all documents over 20 times just Get the runaround with support. In contact with our lawyer and banks. Have also filed fraud complaints with our government. Stay away this site is a scam..Now they contacted me to ask for an explanation of documents that I have explained 30 times.. again stick to my original comment fraudulent stay far away.No have filed a complaint with my provincial and federal government being in Canada this type of games is illegal and as per their own policy if you don't own a card they cannot accept funds.. So now I'm expecting 1365 refunded as well as my winnings that was off of my bank through etransfer.Reply from cc states they are bound by their terms to refund all monies.If this issue sound familiar which I see a bunch of the same and you are in Canada file with your bank and cc and have all reversed they are acting in bad faithDay 3 no response

Shaun
19 January 2023
Comment from uk.trustpilot.com
So far so good using Betway, Made a few deposits with no issues, did a few withdrawals with no issue. Also offer a good choice of football markets. Yet to try other parts of the site.

Rilind
18 January 2023
Comment from uk.trustpilot.com
I am waiting now for 3 weeks for an withdrawal which says paid and still not showing on my account . I AM CONSTANTLY asking customerservice all they do is answer whith we will contact you shortly each day the same . NEVER USING THIS SITE AGAIN ... DEPOSITS IN 10 SEC WITHDRAWALS MONTHS . SCAMSS

ryan collett
18 January 2023
Comment from uk.trustpilot.com
Been trying to get in touch via live chat but cant get past the automated messages even when asking for an agent! My free bet club and loyalty points page go blank when I am due them. Support email sends an automated message saying its not longer in use.Joke of a company.

Sumit Bhandari
18 January 2023
Comment from uk.trustpilot.com
Cheaters what is the update on my deposit which got decline in 3rd december its been more than a month i have provided every proof , return my money back of 2201- and today again i deposited 1005/- same thing happend cheaters please update me on mail about my 2201/-, i want my money back, u guys asked to provide propf of deposit which i provided long back where is my money? and today same thing happened i deposited 1005/- the money didnt come in the accountBetway is the biggest cheaters scammers the pathetic people

L....
17 January 2023
Comment from uk.trustpilot.com
dear i read the reviews for betwey and it is really sad how you cheat us and steal our money i lost 500e and everything is fine when it is paid and now when i got 300e i can't get it because you are thieves leave that winning and pay the doctor for everything you who steal from us who pay you money, you are a common fraud company and trash. close that account thieves just so you know I have all the emails and chats and I will report you and put bad reviews everywher....Betway is a fraudulent company, they steal the money received, my example is that I asked if the chat could stop the payment and return it to the account. Customer service live chat told me that it should be done by the technical service. they themselves returned the funds to the account and locked it and no one answered me clearly from the attached that they kept the money and do not want to pay it, I will file a lawsuit and hire consumer protection in Ireland this is theft

Richard Ferguson
17 January 2023
Comment from uk.trustpilot.com
Have been playing games since December I won it has not been paid set all documents over 20 times just Get the runaround with support. In contact with our lawyer and banks. Have also filed fraud complaints with our government. Stay away this site is a scam..Now they contacted me to ask for an explanation of documents that I have explained 30 times.. again stick to my original comment fraudulent stay far away.No have filed a complaint with my provincial and federal government being in Canada this type of games is illegal and as per their own policy if you don't own a card they cannot accept funds.. So now I'm expecting 1365 refunded as well as my winnings that was off of my bank through etransfer. Reply from cc states they are bound by their terms to refund all monies. If this issue sound familiar which I see a bunch of the same and you are in Canada file with your bank and cc and have all reversed they are acting in bad faith

stephen tague
17 January 2023
Comment from uk.trustpilot.com
Ageed that the prize wheel is a scam. never won on 48 attemps and you have a one iin eight chance of hitting no win but its simply lands on no win every spin, absolute joke and total fraud. Betway you are becoming the laughing stock of betting sites, No customer support and its just not good enough.

Mr Drummond
16 January 2023
Comment from uk.trustpilot.com
Completely useless company who only care about taking your money. Signed up for the welcome offer, of receiving a free 10 bet, however once I met their requirements they failed to give me my free bet. It's impossible to contact them as they have stupid automated chat which offers absolutely no help.

Mac shef
16 January 2023
Comment from uk.trustpilot.com
100% SCAM of a site. Signed up with this site, thinking it was legit. After winning a few thousand dollars, I was locked out of my account. Have been going back and forth with customer service but it has gone NOWHERE. They take your money and don't pay out.. Worst site ive ever used

lyngs forever
16 January 2023
Comment from uk.trustpilot.com
Fake apps..... I suggest not to use this app because this app will deduct your money every time..... You will lose your money like I lose mine..... Please don't used this useless app ever and ever....

Drew
16 January 2023
Comment from uk.trustpilot.com
Signed up with a welcome bonus offer but I never received the bonus. Also, it is impossible to contact someone as the live chat feature is just automated responses and the phone number is disconnected.

John
16 January 2023
Comment from uk.trustpilot.com
A JOKE... IPLAYED THEIR PRIZEWHEEL OVER 100 TIMES.ALWAYS, NOT A SINGLE TIME EXCEPTION, ALWAYS "LOSE". THE WHEEL IS DIVIDED IN 8 SO BASICALLY I GOT 7/8 CHANCES TO GET A PRIZE.NO...NOT A SINGLE TIME OVER 100 TRIES. WHAT A JOKE!! AND DONT TELL ME IT'S ONLY DUE TO LUCK OR LACK OF LUCK IN THIS INSTANCE. IT'S 100% FIXED AND I MIGHT CONTACT THE GAMBLING COMMISSION TO HAVE A LOOK AT IT CAUSE IT'S JUST IMPOSSIBLE.

Chris
16 January 2023
Comment from uk.trustpilot.com
THIS SITE IS A SCAM! DO NOT USE IT! They owe me $12,000 and stated my phone number is invalid- each email they send back giving me a different reason why the refund wont work. Absolutely terrible site.

Johnny L.
15 January 2023
Comment from uk.trustpilot.com
As somebody said their prizewheel game is rigged ? "you didn't win this time". No I didn't. No more than the time before or the time before or the time before. And I won't win next time or the time after or the time after.How are they allowed by law to trick customers with fake games is beyond me. Hope these con artists will shut down soon.

Alex Gibbons
13 January 2023
Comment from uk.trustpilot.com
Absolutely terrible service. I've withdrawn from my account before using SWIFT transfer. Went to do the same thing 3 weeks ago and got an email saying it didn't go through and to seek help with the live chat. The live chat is just an automated bot that only give you a limited selection of specific things to ask, none of which were relevant to my problem, and then after it gives you useless advice it asks "was this helpful" and your only options are "yes" or "go back". You can't actually speak to a person and you're just stuck in an endless loop. I emailed the customer support and got a reply from Kerenza saying they escalated it to the payments team and they would be in touch. That was 2 weeks ago. I've replied several times since and heard nothing back. Kerenza even acknowledged she could see I've used that withdrawal method before so there should be no problem. The money has disappeared from my account so I guess they've just decided to steal it. Avoid Betway

Palle ramesh
13 January 2023
Comment from uk.trustpilot.com
Still my deposit not credited everytime saying we didn't get feedback I upload in 2022 now 2023 also came still did not receive my you dont shame to say that word everytime we didn't receive feedback if you dont have capacity to run website then close your site sit in your house why are suffering people that believe you

matt jakob
13 January 2023
Comment from uk.trustpilot.com
I enjoy gambling with Betway for about four years. But what surprised me the most recently was winning a jackpot and getting denied withdrawal. when they lock you out of your account , that's the first red flags. I was lucky enough to get in touch with casino programmer and data recovery specialist 'webghost33' on i n sta gram, who assisted with regaining access to my account and withdrawal was possible. Most gambling platforms really should let us know when they experience account glitches

Arvind Balasubramanian
13 January 2023
Comment from uk.trustpilot.com
my withdrawal of 55000 inr has not reached me for a month now and they tell me that I owe them 500 rs as a transfer I made has not reached them.then when I cleared it up they processed my money and now they tell that the transaction failed .I gave them the reply that how can the transaction fail after 3 years and I deposited money in to their account just to prove it.The Next thing Is I have deposited 9500 3 months back but still it has not been deposited after giving all proofs.

Ryszard Niewiadomski
13 January 2023
Comment from uk.trustpilot.com
The Betway blocked my account confiscating all my funds (over 2k) including my initial deposits of 875 GBP.I have sent them my documents so many times as requested to their support email address.The email from them was:Username: Rytopdriver7Thank you for contacting Betway UK support.After a careful review, your account has been closed as per our operations team within the guidelines of our Terms and Conditions section 7.The account will remain closed by the decision made by the management, we are unable to give you feedback whether the account will be considered being opened againShould you require any further assistance, please do not hesitate to contact us. Kind RegardsNicoleThe Betway TeamI contacted eCogra and after a couple of months they replied to me saying if I wanted my money back I need to fully verify my account.The problem is that Betway customer service is non-existing one. They dont reply my emails.Any suggestion??? I feel helpless. Its nearly 6 months

Adam Gonzales
13 January 2023
Comment from uk.trustpilot.com
Trying to withdraw my funds for 1 month now. They say etransfer failed and to change my method of withdrawal but how? all the money is already processed so zero in my balance and wont allow me to change the method.Then they say they will ask payment team to pay towards my deposit method which is my credit card but still its been over a week and no feedback???Whats going on here???? I am owed my money.

Varun Ahuja
12 January 2023
Comment from uk.trustpilot.com
Hey ; there Betway Team; I deposited 15000 INR to my account ; freedom_tracks99 on 2nd Dec; 22 ;We already reached the confrontation ; that it was a successful deposit.And then you asked for deposit proofs and credentials; I provided you with every possible credential.Please reverse my deposited amount to my bank account.Also you told that ; there's no payment withdrawal registered and that's you were unable to send the money.Since; my account is self - excluded; it's not possible for me to add or update any withdrawal details of my account.

Ms Edyta Evans
12 January 2023
Comment from uk.trustpilot.com
If there was a minus that would be it. Used to be a fair online casino and 1 of my favourites but since about November 2022 I can't win a penny. I don't know what happened, because b4 November I used to regularly win something but since November I won nothing. I'm done with Betway, which is a real shame, because like I said it was 1 of my favourite online casinos.

Vinay Kumar A R
11 January 2023
Comment from uk.trustpilot.com
This is thrid time in a row. That i am rating my review here for the same incident. I deposited 1000rs three times saying happened on 17th December 2022. It's almost nearing a month. Just they are sending a reply saying give your ID and nothing else after that from them. My ID is Anvit_AV(please don't mail seeking this again). I am expecting a call from betway. Also it didn't get resolved in few days i will complaint the same to gambling commission with all the proof. End of a Journey with Betway. There are many other app... Also forgot to mention that now they have made withdraw amount to be minimum 5000rs, indirectly they are saying you don't get any profit if you play here and stop playing today.

Sumit Bhandari
11 January 2023
Comment from uk.trustpilot.com
Hi cheaters what is the update ive shared my proof of deposit and everything 5days before onlywhats the update and where is my money ?cheaters

Varun Ahuja
11 January 2023
Comment from uk.trustpilot.com
Hey there; it's Varun here.I don't know how many times i have written a review about the issue which i am facing from the past 1-2 months.You guys literally don't show intention to reverse my money.In reference with my account; Varun_281099 i deposited 35 000 INR on 1st Dec' 22.And on the next day ; i deposited 15 000 INR to freedom_tracks99 on 2nd Dec' 22.I was confronted that both the payments were successful; and the department is working on to process the reversal of the payments (back to my bank account).It's a lame ; you being such a reputed gambling organization; tooked more than 40 days to reverse the funds back to my bank account.I have literally provided you with every possible credential you asked for ; And if the accounts are self-excluded how can I even add or update the withdrawal section..My account freedom_tracks99 is self - excluded ; and how can I update or even add the withdrawal details.Please reverse my money back.Please give a response betway team ;

Varun Ahuja
10 January 2023
Comment from uk.trustpilot.com
Please it's a humble request to the team ; to reverse my successfully deposited money.I made a successful deposit of 15000 INR to my betway account ; freedom_tracks99 on 2nd Dec ' 22.In a revert from the team via mail; they told me that it's a successful deposit like months ago ; but from them till now ; they literally got no serious intention to talk about the fact ; and reverse the money back to my bank accountI made 15000 INR to my account freedom_tracks99 ; now it's self - excluded unnecessary.How can I even opt from withdrawal when they blocked my account right after successfully depositing the amount.Please it's a humble request atleast talk about this matter.I somehow believe you guys will surely reverse the amount back ;

Tommy
10 January 2023
Comment from uk.trustpilot.com
Every day for 7 or 8 weeks I have spun the prize wheel on this site. Not once has it been a winner. Bare in mind one of the prizes is three 10p spins on a slot. Total greed and nothing else. If the prize wheel with mostly terrible prizes is as rigged as that; I can assure you I won't spend another penny on Betway. My money is spent in other Casino's that don't rig their bonuses or prize wheels. I'm going to keep on trying to see how long this lasts. I can assure Betway they will never receive another deposit from me until this is changed. I'd advise anybody reading my review to never deposit a penny onto this site. Spin the free to play prize wheel for Months and I can assure you that you will come to notice how rigged and corrupt Betway is/ can be. For the sake of 3 or 5 10p spins lol. I've lost hundreds. Hope yous go bust.

mVM
09 January 2023
Comment from uk.trustpilot.com
My withdrawal of Rs12000 is showing funds released for 6 days but the money has not been credited to my account. I submitted a withdrawal request on the 31st of December which means a total of 9 days have passed by.The chat support does not work - it crashes. i have sent an email to support & manager@ but no resolution is in sight.Why you are harassing your own customer

Canadian
09 January 2023
Comment from uk.trustpilot.com
After over 6 months of using their platform and with over 8.000$ deposited, I just got a call yesterday from the "beloved" betway responsible gambling team and they told me that because I gambled too much lately (net position -500$) they have decided to suspend me for 6 months.... I have been betting my whole life and used services in multiple countries, nothing like this ever happened to me before.who are you to determine if someone is "betting too much"????? every individual has it's own income, maybe not everyone is making 2k/month like the moron who froze my account.... Never deposit money on this garbage platform with WOKE policies, who knows when the time comes that they will deem as "OK" to confiscate your money if simply just say something they disagree with.P.S. I am a high income individual(100k$+/year) and there was no issues with my money

Addison Tyler
09 January 2023
Comment from uk.trustpilot.com
This company is so crooked that you cannot pay out because they will take you nowhere, if I had to condemn it. Spending money on them is a waste of money. Your money cannot be retrieved once it has been invested. Don't even consider them. With For?Tune Group LLC, you should invest the entire sum. They are the greatest, therefore working with them will certainly be helpful.

Raaulz
09 January 2023
Comment from uk.trustpilot.com
My user id is rahulz4817 and I have multiple withdrawals pending from 2nd Jan. The processing shows as completed then why'm I not getting paid? Plz resolve this immediately!

Sumit Bhandari
08 January 2023
Comment from uk.trustpilot.com
whats the update,now provided proof of payment as well, waiting formyour reply please reply asap,its been more than a month,money was deducted on 3rd december 2022
Vaben
25 January 2023
Comment from uk.trustpilot.com
I would advise avoiding the blackjack tables at this casino, as it seems that they are not operating honestly. I personally had better luck playing poker and bingo at this casino. There have also been many negative reviews regarding their casino operations. It's ultimately up to you, but be aware that there are issues with their casino. Good luck in your future gambling endeavors. SCUM
I would advise avoiding the blackjack tables at this casino, as it seems that they are not operating honestly. I personally had better luck playing poker and bingo at this casino. There have also been many negative reviews regarding their casino operations. It’s ultimately up to you, but be aware that there are issues with their casino. Good luck in your future gambling endeavors. SCUM