Betway PLAYER REVIEWS(5098)

Vicky Seth
25 February 2023
Comment from uk.trustpilot.com
I am Deposit 1500 rupees throw UPI But till time i am not received my money in my betway account.4times i am chat with Betway agents But every time same answer But not solution.Betway customer support i am send mail But not respond.this is my second time.Becareful Dont use this betting app.

brooksey
24 February 2023
Comment from uk.trustpilot.com
Withdrawal still ongoing 4 days later, documents were emailed over 3 days ago. Despite being told 24-48 hours, there is no sign of my withdraw hitting my bank. This is a lot of money won fairly as 100% cash, customer support just say the same thing - no timeframe can be given. Poor service never had this issue with another site.

Graham oman
24 February 2023
Comment from uk.trustpilot.com
Did not receive my winnings , has been 6 days now . Never had a problem with them before to be fair . But no way of contacting them to resolve the issue.

Md Tuemur Ali
23 February 2023
Comment from uk.trustpilot.com
it lock my account without any reason. They do not able to show me any reason. i had a pending withdraw. They also do not give my money. Frist they verified my id card and when i made a withdraw they again want me id and address proof and instant i give that all document. they lock my account without send me any email. And they do not give my withdraw. i did not break any rules. This site just take my money silently without providing me any reason.

S
23 February 2023
Comment from uk.trustpilot.com
Scam no Customer Service nothing no Email they habe big problems.Bonus 12 Euro they dont Book ist since dass and i trink never.Your Chat Robot is nothing.i trink you was is over

Md.Suzn
23 February 2023
Comment from uk.trustpilot.com
i am a new member of betway.This is my frist account. Betway lock my account without any reason. They do not able to show me any reason. i had a pending withdraw. They also do not give my money. Frist they verified my id card and when i made a withdraw they again want me id and address proof and instant i give that all document. After they wait me 19 days. After they suddenly lock my account without send me any email. And they do not give my withdraw. My id card 100% real, i did not break any rules, only one account so where is the problem? Betway just take my money silently without providing me any reason.

eck
23 February 2023
Comment from uk.trustpilot.com
Wish i read these reviews before depositing into these scum, been waiting on winnings for over a week now, these rats need shut down. Reply - i have not recieved any message? Checked everywhere

Kirsty
22 February 2023
Comment from uk.trustpilot.com
It used to be a good site, now it's an absolute scam and does not give you the withdrawals, it tell you it's been paid but it's complete lies!! Avoid this site

Ilse
22 February 2023
Comment from uk.trustpilot.com
Absolutely a disgrace, no feedback on email and live chat is a joke. Struggling to fica my account with no satisfaction at all.Rethink before you start an account or betting with betway.

Steve Marino
22 February 2023
Comment from uk.trustpilot.com
Hi, Ive been Waiting Since December 2022.With a Big Withdrawal from Betway. Ca i have sent all documents required. There is no email contact, no vaild number to call.. and the live chat .. Is a joke. Cause its a robot.. Best thing ever. Final got threw a live agent.. and Claim there waiting for 1 more piece if doci from my bank.. Did that . Yet the Live Agent. Sent me an email Address that does not work.. WOW. Cant get through to anyone. .My Money is being held Hostage.. Yet they have my Winning, My Personal Info.. ect. Im looking for my winnings!!!Steve M.

Rami Reddy A
22 February 2023
Comment from uk.trustpilot.com
I have deposited Deposited:20,000 (UTR: 235096099872) : 16-dec-202210,000 (UTR: 235070219780) : 16-dec-202220,000(UTR: 235013041415) : 16-dec-202220,000(UTR: 236394989740) : 29-dec-2022I have deposited total 70K, already 2 months are completed and sent all proofs still amount not refunded. I have connected live chat 5o times evetime I am getting answer "under review". Please don't play games with customer money. other peoples please don't use betway app to play the game.

Ayan
22 February 2023
Comment from uk.trustpilot.com
IT'S A SCAM. I wanted to give it -10 but 1 star will suffice. 10 digit phone lines, live chat is a bot, false adverting, denial of deposits denial you qualify for promos you signed up for. In my opinion the Gambling Commission should also be looked into for allowing this company to operate and use its name to lull people into a false sense of security as it stamps it's approval by having their name on the company site. I have already complained to Betway via email and I can send the thread, proving everything i put in this review.I'll need a link or email to send this privately

Sumit Bhandari
22 February 2023
Comment from uk.trustpilot.com
Again today after 2201/- which got deducted on 3rd december still i didnt get the money back yet and today is 18th january,i have provided with prood of deposit and also bank statement for that , Now again my 1005/- got deducted which was done through UPI PAYMENT AND 2001/- was also done UPI ONLY , Where is my money ,many of the agents told different dates that i will receive money , you guys are teally cheaters i want my both the money back 2201/- of 3rd december and 1005/- which is done today and got declineHi cheaters when are you planning to return the money?this msg is of 18th january cheaters2 time my money got deducted and still no update for returning back after giving proof3 december &18th both money are still with you all cheaters

Zahra Munawar
22 February 2023
Comment from uk.trustpilot.com
HiIt is fraudulent company. Please keep away from this betting company otherwise you will lost your money. Do not deposit. You can not withdraw your money once you deposit. Betting commission must cancel their license.

David Cordy
22 February 2023
Comment from uk.trustpilot.com
Over one year now like every other victim of this site,issue,failure to review my funds and leave,they lock you out without warning and heartlessley steal your assets. Promises of returning them after being grilled for documentation that they already received when you joined.the devil goes to church,and these thieves are pure rogues,4 billion plus worth.

Tim Norton
21 February 2023
Comment from uk.trustpilot.com
If I could give 0 stars I would. Horrible services and no communication. Been waiting 12 days to get my withdrawal and still waiting. They refused to refund my funds back to the original method of deposit which legally is what they should and pushed me into choosing a different method. No surprise that I could not manually do it and asked support to change it for me and after sending all the relevant documentation no communication from their side to tell me its done or cannot be done. I had to chase them 4 times a day in the live chat so that I would get half an answer. 12 days later still going about it. They ask me to change the method of withdrawal and the website does not allow me to and its a never ending circle!

april josephs
21 February 2023
Comment from uk.trustpilot.com
Do not use betway. There is NO customer support. Live chat is a bot - there is no telephone number and no email support - how are the gambling commision even allowing this? They should not be licensed with no contactable support team. Still waiting for my FB to be added and i have no way of telling anybody that it hasnt been

Nathan
21 February 2023
Comment from uk.trustpilot.com
After all the bad reviews was a bit concerned but not had any problems won some money last night withdrew and was in my account just after dinner today, not bad!

Mernagerges
21 February 2023
Comment from uk.trustpilot.com
I can't even request a withdrawal, they never reviewed my documents and I only able to deposit and bet so there are no gain as I can't withdraw it and till now I only lose as they want to lose all balance then verify my account

Helen Giorgi
20 February 2023
Comment from uk.trustpilot.com
Shocking company, they have been ignoring me since I highlighted as issue with my withdrawal not being paid into my account. They owe me money and just will not respond. You can not talk to anyone - the support bot is only a automated response service and all phone lines in the uk have been closed. Disgraceful, avoid!

YASIN BAPU
20 February 2023
Comment from uk.trustpilot.com
My withdrawal Amount Rs. 5000 (Transaction Date & ID : 277845985 -12 Feb 2023 11.02) is not credited to my account. you said he paid THIS ISSUE LAST 8 DAY BUT NO SOLVE so check & reply. I send my bank statement your email 12 Feb to 20 Feb. so this froud site. NOT PLAY

Chris Kelly
20 February 2023
Comment from uk.trustpilot.com
All other sites instant withdrawals or atleast approved within 4 hours.Approaching 48 hours now and still stuck in commenced which according to the live chat means it's with your processing team? I've had no communication to say if I need to do anything further so I'm stuck in limbo against your own terms which I've read stating within 24 hours with processing team yet I've heard nothing and it's just stuck. It's a joke I'm waiting on 1.6k here and after reading reviews I'm not more skeptical than ever I'm going to retrieve it I mean they're more than happy to let me deposit 250 in one night but not to happy to let me get my return out of it.I will amend this review once I have had satisfactory communication or an outcome but right now they're making it difficult to understand what is going on

Keshab Acharya
20 February 2023
Comment from uk.trustpilot.com
Betway is big scam they do whatever they want its been 2 years they blocked my account but still they dont unlock dont play betway they collect your all information and sell to third party betway is not good dont play (scam betway are service)Just make a useless reason and locked your account if you win big money they blocked your accountIm really unhappy with this betway better app is bet365 2 scores early payout but betway not scam crazy time scam monopoly scam I saw many videos they scam us. My advice is dont play betway not good

Simon
20 February 2023
Comment from uk.trustpilot.com
Avoid. There is literally no customer service team so, if anything goes wrong, there is absolutely nobody there to resolve your issues. I failed to receive my welcome bonus bets and tried to contact them through the following methods:- Live chat - it's just a robot with no way to talk to a person- Phone - they've disconnected the number- email - they 'don't monitor the inbox'- Twitter - an automated tweet tells you to DM them but it's literally impossible to DM them as it fails every timeThey've clearly sacked the whole team and so I see no reason to use them.

Adam Johnston
19 February 2023
Comment from uk.trustpilot.com
I signed up to Betway on the 18/01/23, my account was verified on the 19thI placed a few bets that won small money. My withdrawal was not processed and I asked for more verification. I sent this promptly and have been ignored so far. This is breaking UKGC regulation 17.1.2.I am warning other gamblers to be careful with this company. I will try to update my dispute resolution and proposed compensation.

Murali
19 February 2023
Comment from uk.trustpilot.com
I have deposited INR15000, 10 days back but still amount is not credited to my betway account.. i sent mail to support team as well still no response. Daily im contacting to support chat as well.. every day im getting response from chat team like " we escalated issue, bankers will look into it", apart from that my issue is not moved furthur. Below are the reference numbers which i got from support mail team. Daily im sending mail to support teams. After posting the issue in Trustpilot they have taken the details from me but still no response from themReference number : 0001826001361

SIMON
19 February 2023
Comment from uk.trustpilot.com
A JOKE... I PLAYED THEIR ALLEGED "PRIZE WHEEL" ? OVER 200 TIMES.ALWAYS, NOT A SINGLE TIME EXCEPTION, ALWAYS "LOSE". THE WHEEL IS DIVIDED IN 8 SO BASICALLY I GOT 7/8 CHANCES TO GET A PRIZE.NO...NOT A SINGLE TIME OVER 200 TRIES. WHAT A JOKE!! AND DONT TELL ME IT'S ONLY DUE TO LUCK OR LACK OF LUCK IN THIS INSTANCE. IT'S 100% FIXED AND I MIGHT CONTACT THE GAMBLING COMMISSION TO HAVE A LOOK AT IT CAUSE IT'S JUST SO FIXED.

Shelly Lupton
18 February 2023
Comment from uk.trustpilot.com
Scam. Takes your money but never good pay outs. Never gave me my match bonus. No human to chat with unless you call. Just seems never win anything and I've deposited a lot will remove myself from this site. I've found another one that pays and I've got to cash out

Sebastian
18 February 2023
Comment from uk.trustpilot.com
Ive been issues cashing out my bets (withdrawals) Watch out guys this bet platform wont pay your wins. Worst experience ever with these guys. Ive made a withdrawal request but never send me the password to accept it. After a few tries Ive asked multiple times to give me the password or to resend it to me but they say they just cant to anything for me. All they say they can do is to contact payment dpartement to ask them new transfer but as long as I dont receive the password Ill never be eable to accept my deposit. as result my deposits are now expired and cant do anything. AVOID THIS APP Ive lost all Ive had because now my transfers are expired. Do not trust

Chris
17 February 2023
Comment from uk.trustpilot.com
Shocking website do not go near this bookmaker if you have any other stick with it casino and sports odds are shocking ?

Murali
16 February 2023
Comment from uk.trustpilot.com
I have deposited INR15000, 10 days back but still amount is not credited to my betway account.. i sent mail to support team as well still no response. Daily im contacting to support chat as well.. every day im getting response from chat team like " we escalated issue, bankers will look into it", apart from that my issue is not moved furthur. Below are the reference numbers which i got from support mail team. Daily im sending mail to support teams. After posting the issue in Trustpilot they have taken the details from me but still no response from them Reference number : 0001826001361

sunil challa
16 February 2023
Comment from uk.trustpilot.com
Betway platform everything is ok and good except withdrawal policy it takes around 7 days for withdrawal very bad quality for any betting app

Kate
15 February 2023
Comment from uk.trustpilot.com
Update on my withdrawal that Betway have still not given me! Finally had a email and I not aloud my money unless my bank send them a letter to prove I not received it, I have my statements to show this but won't accept it and my bank can't do such thing, betway have admitted it failed the first time so surly it's there mistake! My bank telling me to tell betway that the ARN no. I given them from betway is saying it never got sent and to ask betway to reinstate it and do again, clearly I can prove I have not got it, but I'm stuck now as my back won't help write a letter and betway been so hard to speak to, my withdrawal was the 3rd of Feb! It's an absolute joke, and nothing is getting solved, and betway you really need to sort your customer's service out its shocking, I won't here from you now for another week by email, I not giving up and I will get my money!!!!!!!!

Chester
15 February 2023
Comment from uk.trustpilot.com
Tried to withdraw over two weeks ago and never received my money. Went on the chatbot and it was not helpful at all. Very disappointed with the service.

Jonny m
15 February 2023
Comment from uk.trustpilot.com
This upsets me everytime I come on here to check if thier still doing it to people,there 1 guy on here 2000 missing from them,after all this time all these people how don't the UKGC get involved is crazy,they sending people bonus offers everyday but you can't even trust your deposits with them and if you win you probably won get,so sad at these times they still doing this to people,and I know none of these are fake reviews as same things happened to me for months

Beenish Yasir Butt
15 February 2023
Comment from uk.trustpilot.com
My funds and held for payment method issue and i have sent document. Theyre not answering any emails every single day i ask for update. While depositing it takes a second snd withdrawing my own money not letting me have it is ridiculous. I need resolution i have worst experience with betway in withdrawing funds. 0003155156214

Abdullah Rajie
14 February 2023
Comment from uk.trustpilot.com
The company refuses to respond speedingly .no1 comes forth trying to assist you. The games I've been selected has always been more than 5 teams that has won .But the game refuses!!!!!!!!!!!!!!!!to give me the opportunity to cash out....it waits till 1 team looses out of 15 teams selected .

meron sahle
14 February 2023
Comment from uk.trustpilot.com
First locked my account with my money in. Then when I gained access I made 1 deposit and charged me twice. No way of contacting them through email. Only via automated live chat. It has been over 6MONTHS!!

Karn Vats
14 February 2023
Comment from uk.trustpilot.com
I have made a deposit of 20000 the same is not reflected in my account. I sent emails with proof of deposit and receipt sent by betway but unanswered. There live chat shuts down without addressing any issue.

Murali
14 February 2023
Comment from uk.trustpilot.com
I have deposited INR15000, 7 days back but still amount is not credited to my betway account.. i sent mail to support team as well still no response. Daily im contacting to support chat as well.. every day im getting response from chat team like " we escalated issue, bankers will look into it", apart from that my issue is not moved furthur. Below are the reference numbers which i got from support mail team. Daily im sending mail to support teamsaccount Reference Number:0003578005760 deposit Reference Number:0003680000612

chandan boini
14 February 2023
Comment from uk.trustpilot.com
This is my 3rd worst experience with betway. Their support and banking team are really worst. I have multiple deposits which are stuck for more than weeks or even months. They provide the same update everytime when I ask about the resolution. Really frustrated with their services and still I do.

Ava Holmes
14 February 2023
Comment from uk.trustpilot.com
I've been going back and forth with the chat trying withdraw my funds. None of the withdraw platforms on this app is working. I'll never use this app again

Taylor
13 February 2023
Comment from uk.trustpilot.com
Was told to send my documents over after a withdrawl was sent a email saying my withdrawl was done manually then asked to send documents again and was promised to have my withdrawl *first thing * and then told I've got to wait longer again

Deborah
13 February 2023
Comment from uk.trustpilot.com
It's been almost a year that I have been locked out of my acct , with me being locked out so were my funds , I cant see how this is accepted by anyone . You guys just think it's ok to lock someone's acct and not give them there money .. that's stealing . This is a scam do not play.

Random
13 February 2023
Comment from uk.trustpilot.com
4 days ago they told me that they would review my account and contact me.Still not solved, still not hear anything. Just lies from them. Dont play there, they cant be trusted.

Random
13 February 2023
Comment from uk.trustpilot.com
Getting so frustrated now and feel Betway have stole my money. I contacted my bank they gave me instructions to get intouch with net way as they need to resend the withdrawal as it has not reached my bank. Cant speak to anyone only by email had no response. This is very appalling and I am very angry at the service. I have took this further as Im not getting anywhere and you have stollen my money. Hoping I will give up well I wont. Please can u send again so I can upstate my details

Cindy sauve
12 February 2023
Comment from uk.trustpilot.com
I liked some of the games a lot...but then they locked my account and insisted I speak to a responsible gambling customer service person. This is ridiculous! It's pretty much impossible to get a hold of someone over there when you want to but they sure find a way to contact you when they want. I was absolutely insulted. I have been playing on Betway only recently.. previously I played on OLG where they actually rewarded us by making us vip members...and it isn't a perfect system either but they dont lock-out accounts and treat us like 5 year olds. Not everyone has issues with gambling over their means. I found this too be very insulting and I'll be finding a new casino to play at. Here's a tip Betway.... THERE ARE OTHER CASINOS TO PLAY AT!!!! AND THIS COMPLAINT IS AALLLLL OVER THE INTERNET.. YOU DONT SEE THIS WITH OTHER CASINOS... SO MAYBE TAKE THE HINT AND QUIT IT!! THE ONLY THING GOOD ABOUT THIS CASINO IS THE GAMES.. THE CUSTOMER SERVICE IS TERRIBLE AND THEY TREAT YOU LIKE YOUR A CHILD.

Official_ Boyme
10 February 2023
Comment from uk.trustpilot.com
I have deposited 300$ and i requested withdraw of $450 and $300.Its been 3 days no response i have submitted my documents and all i am in canada since 3.5 years.I dont know why you guys are not doing withdraw fast as deposit.No customer service in canada no phone number no email address to inform nothing. Why dont you contact us through email and say that it will take this much timeWhy in google says 72 hours? Its more than 72 and i didnt got my money plz do something

Akhil
10 February 2023
Comment from uk.trustpilot.com
I have deposited 10000 from my bank deposit is successful but not reflected in betway account.so i contacted customer support they said to wait for 15 working days i waited more days too.later again i contacted them they locked my account for 6 months.even after 6 months also they are not reopening my account worst site this is fraud people are working in this app don't trust this app...
Lisa
25 February 2023
Comment from uk.trustpilot.com
Withdraw of 975 on the 19th and said paid over a week and still no funds, absolute shocking service no one replies back. Sent of documents as requested and ignored quick enough to email back but still no help, the withdrawal is either coming or not!!!!!
Withdraw of 975 on the 19th and said paid over a week and still no funds, absolute shocking service no one replies back. Sent of documents as requested and ignored quick enough to email back but still no help, the withdrawal is either coming or not!!!!!