Betway Review

Worst service ever and they are not helpful.. I submitted all my fica documents on their app and it said approved but they always reverse my money to their account.. Even if I call their stuff doesn’t help me.. They are now telling me I must submit a selfie holding my ID but there’s nothing on their website saying that

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Hi team i have deposited 5000INR in my betway account and money not reflecting in account after that my account is locked by responsible gambling team..request to kindly deposit amount and unlock account

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Be absolutely honest iam very upset…I deposited twice but nothing showing on my account ,they took money from my bank but don’t show on my betting account.i done review before,I said only good thinks about site but this shocked me

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My response to their denial of a second bonus I qualified for under their own written rules: Slow customer service. Convoluted and misleading bonus structure. Ive been negated two bonuses over the most obscure rules. Bonuses that generally are less then ten dollars. After waiting 10-30 minutes to reach a customer service rep. They are slow and combative with their replys. Ive been sports better for over 20 years and despite really liking Betway a software I will be leaving the site over what any apt CR again could have fixed in an instant Moreover I will be reviewing this site negatively on as many review sites possible. Withholding things promised is bad business. Big sites like this need to be held accountable for bad business. Months later still havent received my deposit. 20 person line up in customer service. Ive played roughly 30 sports betting apps and this is easily the worstNo back house support. 9days without my deposit no response from the websitr

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Worst customer service they will take more then 2days to show balance in your Betway even after depositing Never experienced as such customer service Trying to contact from 3days daily we need to wait for 4-5 hrs but they will not connect to us after waiting for so long also at last moment it shows as agents are busy try later should never try this service

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Betway live chat service is really bad! Its a shame that such a reputed company, have such a bad service! It nearly takes 5 to 6 hours to get a response on the live chat box and by chance your system goes into sleep mode, all that waiting goes down the drain

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MY LAST DEPOSIT AMOUNT RS. 500 NO CREDIT MY WALLET. I EMAIL & TWITTER MSG. CUSTOMER SUPPORT CHAT BUT NO REPLY. Transaction ID : 306878343022 – 9 MAR. 2023 02.46 PM

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My acount got locked and i was informed by chat staff that my acount is suspended by management and they are not authorised to give the reason as to why the acount is suspended. So i asked them about my balance.At first they told me that i will get a call from management and now they are saying that my balance is consficated.

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It is absolutely ridiculous that you are giving the option to receive payment, but when the payment is made, it does reach you, but credit is not given to my Betway account.I have attached the proof for all the paymentsMarch 8 2023 the amount of Rs.1000/- was deducted from my account but not credited to my betway account. This complaint was already lodged with you on the same day but nothing happenedMarch 10 2023 the amount of Rs.2000/- was deducted from my account but not credited to my betway account.March 10 2023 the amount of Rs.500/- was deducted from my account but not credited to my betway account.March 10 2023 the amount of Rs.500/- was deducted from my account but not credited in my betway account.Total Rs.4000/- deducted from my account but not credited. You must give me the credit for this payment immediately.Username: Khandu777

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Details Of My UPI Bank Deposit Rs 5000 Of February 28th, 2023, Which Hasn’t Yet Been Credited To My Account!My Betway Username : alpkumarMy Name : Lokanadha Prabhu Kumar AllaparthiDate / Time Of My UPI Bank Deposit : 28 Feb 2023, 13:14:02Amount : Rs 5,00012 Digit Number Of My UPI Transaction :305913491232UPIAR/305913491232/DR/MUKESH K/NA/mukeshkumar.392Done From My Union Bank Of India savings bank account :xxxxxxxxxxx9041Transaction ID : S13567390(The Rs 5000 went into Mukesh Kumar’s HDFC bank account.)Hope the above information regarding my UPI Bank deposit helps the Betway Banking Team to trace my Rs 5,000, and credit into my Betway account : alpkumar at the earliest.Please Note : I was offered a 40% Free Bet Upto Rs 1250 for my deposit which was valid at the time of my deposit. Hope you will credit the Free Bet too into my account.Thank You.Yours Sincerely,Lokanadha

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Junk just appeared on my cell phone. I pay Google for an advertisement free on line experience. This was advertising junk.

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Dont fall for this scam website. The money gets debited from the bank but does not reflect in betway account. Customer Service is full of scam. I have lost hope of having my 2000 rupees back. Will warn others of this. Will make a youtube video as well so that others are not falling in this trap.

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Do not use! Absolute scam of a company. Had absolutely no problem depositing my money and letting me gamble my money but when I won the withdrawal process is an absolute shambles they had to verify my account to withdraw but not to deposit? Im awaiting a 3000 pay out from 4th March, all correct documents given to them on the 5th, the live chat is even worse, one person will tell you one thing and another something completely different. Ive complained multiple times heard nothing at all from their so called processing team who have been reviewing my account for almost a week, I do not for once second think Ill receive my money but if I can help others to avoid this TERRIBLE site and TERRIBLE service i will do my best, regular user of sky bet and sky bet casinos. Use them not scamwat

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Followup to previous review….I posted a review a week and a half ago regarding Betway refusing to process my withdrawal. They emailed me back a generic response saying all the required documents on my end have been received, and the withdrawal would be processed shortly….Nothing has happened.My original withdrawal was on JANUARY 30th. This is over 40 days, with little to no communication. They asked for documents, which I provided, then just went silent. A quick look at other reviews shows this is not an isolated incident. I will be filing a complaint with the gaming commission if this is not resolved in a timely manner.

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Used for a few months for bets and recently used for casino, after one week of using casino my account was restricted so I can now no longer able to place a sports or casino bet or deposit cash (I havent tried to withdraw yet). The live chat is non existent as you can only talk to a robot that is no help whatsoever, Ive also emailed the safer gambling and complaints department but received no replies. Also didnt receive free bet and spins from their current casino offer. A really unhappy customer

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It’s worst website. Please don’t play in betway, it’s very pathetic service and live chat if you want to connect you have to wait minimum 8 to hours in middle some times live chat will disconnect, past one week i need to raise a deposit query but still not able to connect concerned person…i transferred my money to betway app but still not reflect in my betway account. if you raise query one mail will get like this. (after getting this mail also same problem this is auto generated mail) fraud betway and people also fraud whoever working there.Hi, Sagar.Thanks for your feedback.Well contact you as soon as were done reviewing your account.Regards,The Betway team

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Absolutely rubbish do not waste your time nor money. They should call themselves Jewway or Robway or something similar. Not only do they pay you nothing back, but they give no bonuses, free bets or anything. I’ve put in at least R50k and guess what I have in return. Yip zip. And when you want Customer support you wait hours for a simple reply. I wouldn’t even suggest or share this RubbishWay to my worse enemy.. Junk Junk Junk, please JunkWay stay Away… date of experience every time I play this rubbish.

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This is my 2nd time posting a negative review of Betway and I have now contacted the Malta Gambling Authority (MGA). Last time I left a negative review, Betway commented saying that they would review my account. It has now been another week and no progress has been made. Betway is withholding my money and refuses to respond to their customer support email. My account has been suspended and I am unable to withdraw my winnings even after supplying all of the necessary documents that were requested. I will be continuing to work with the MGA until we reach a resolution with Betway.

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Hi Team i have deposited 5000 INR in my betway account via cards but it is not reflecting in betway account.I had a conversation with support executive and as instructed sending screenshot of payment.Userid-ankitashokAttaching screenshot of paymentPlease look into it.

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Id even give them a minus rating , they are the worst.I made a deposit on the first of March but it still doesnt reflect in my account, the money was debited but nothing reflects on their app, and their customer service is the worst

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Such trash and thieves as you have not met as I live. For what have you blocked my account now that I lost 2,000 and wanted to withdraw 400 . I have read about you there is no way out on you only to describe the case and report what gives nothing anyway that you have not yet taken the license. Customer service … I want to log in takes me to a chat room where I can not enter because I can not log in, email does not work. What kind of company is this?

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A female from Betway only called me the other day to discuss the reopening of my account. I then receive an email from these S.H.I.T people telling me they have set a deposit limit of 150. And that my account is now open. I deposit 100 only for these S.H.I.T people to close my account. I then receive an email me telling me I have not met the responsible gambling requirements. What the f.u.c.k is all that about? Why did they not tell me this before I deposited. I have now asked for a subject access request. I want all emails to and from, all telephone calls, and I want this information from the past 4 weeks. Fail to provide me with this information within 28 days? Then these S.H.I.T people will be hearing from the information commissioner’s office. I’ve already emailed a claim to ecogra regarding my 100 deposit. Because I know very well that these S.H.I.T people will try and hold on to my money longer than necessary.

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Can’t contact customer service through live chat.. 5 hours still no contact.. awaiting a withdrawal 4 days now on a visa direct capable card and a verified account.. worst experience with a betting company I’ve ever encountered… seen so many complaints i can’t help wonder why the gambling commission hasn’t gotten involved…

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Our agents are currently going that extra mile for someone. Youre currently number 4 in the queue, please hold for the next available agent. Please state your query in the meantimeFraud App and worst people working this company….this token number was showing hours before but still reflecting same n to umber….one small query you have to wait minimum 8 to 10 hours, scam

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Strange company policy I have been using Betway since the summer. Up until this time in January, there was no problem. From this moment on, strange things started to happen. I ordered a cash payment (950e) at the beginning of February. I sent all the documents as they asked, but I did not receive the payment. A week ago, my account was blocked with all the balance. I contacted live chat (the communication is tragic, it took me 3 days to get hold of their live support agent, and email support was not responding), and when I contacted them, they asked me to send another address document and said that my account was blocked because of this. The document has been sent again, but I have not received any response from them, the account is still blocked, and the payment has not been received either. Everything has been going on for a month. It seems that they can no longer be trusted. Be careful when using this company. It looks like the payment of 950 and about 1000 in the balance (total +- 2000) will be stolen by Betway.

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Betway is a theif its been 2 months and i cant get my own money back. They dont bother replying or updating. Why you deposit in 2 seconds and withdrawal is 3 month. Shame on you BETWAY.

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Avoid this company at all costs. They are clearly making it difficult to withdraw and optimising cashflow. They have no issue allowing you to deposit but when it comes to withdrawal they will find multiple excuses not to. There communication is diabolical. They don’t respond to emails and the phone number is not active or never answered.They are not interested in customer service just winning or or holding onto your cash. This site is a scam. Please avoid at all costs.

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Betway glitch out and took 200 from me and support can’t help me please be careful they said I did spin but i was in the menu looking for another slot then after 10 seconds it took 200 just like that

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Rediculous site to use, stay clear. Qualified for a promotion that I had opted into. Was notified on the site of the qualification, and was told I would recieve said promotion on the following friday. Never got it, and then was told I hadnt met the requirements by an online agent. But I actually had. Complete scam company only after people making deposits and avoiding paying anything out at all. Use other sites if wanting to play slots believe me. No need to contact me betway, had someone “check my account” already. I know what happened and what your site told me on the day I had passed the first casino reward. But your “check” was just calling me a liar.

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Do not trust this compagny..They sent email saying deposit 50 $ and we will give you 50 % in free bet..They don’t .. Contacted support , very very bad support.. they make you wait a longue time .. and they finally say We don’t see this in your accountIt happened twice with them..I will delete my account , will never bet with this bad compagny

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I recently won some money and on the 26/02/23 I withdrew 300 via card withdrawal. 6 days later and no response on live chat Ive had to go to twitter support and they finally responding and gave me an ARN number and to speak to my bank. After only a 5 minute wait on the phone to my bank, they confirmed they cant track ARN numbers and its usually the case if theyve not paid it. Im disgusted with the service and I just want the money in my account. Sort this out please.

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absaloutly disgusting cant get in touch with an actual betway employee been useing the prize wheel for the last 8 months with the same result loose even after ive deposited 10 pound for the garenteed prize wheel it makes out i havnt actully put my own money in and constantly wont let me use… AVOID

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I joined betway online site last deposited monies and whilst playing a slot,I couldnt play no more,thought it was connection issue so logged out and tried to log in again but says account locked. I have tried ringing all numbers Ive found online for them and all numbers no longer exist. I have monies in my account I want refunded but cant access it or speak to customer service. Really bad company

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Made 2 withdrawal requests over 1 month ago. I was asked to provide documents, which I did 3 weeks ago now. I have provided proof of identification, bank statements, etc. They have been running around in circles, and have still yet to pay my winnings. Have sent several emails, and have been to livechat.

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betway lock my account without any reason. they didn’t give my withdraw money.when i made withdraw they just hold my withdraw 20 days. after they locked my account. i sent all documents but they just took away my money. i just afraid

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My boyfriend won money over a month ago and has still been waiting for his money, after continuously being told 24-48 to verify documents. Everything has been provided to them and they are refusing to pay money. This has to be one of the worst gambling sites we’ve ever dealt with.

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If I had the choice they wouldn’t even get 1 star. I registered on the app 5 days ago and I deposited 20 pound I won 324 pound so I withdrawn 300 pound and I’m still waiting 5 days later, also there is no history of my deposited and no history of me withdrawing, Disgusting App/Site. Please avoid at all costs

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A JOKE, JUST A JOKE… I PLAYED THEIR SO CALLED ” PRIZE WHEEL” OVER 200 TIMES. ALWAYS, NOT A SINGLE TIME EXCEPTION, ALWAYS “LOSE”. THE WHEEL IS DIVIDED IN 8 SO BASICALLY I GOT 7/8 CHANCES TO GET A PRIZE.NO…NOT A SINGLE TIME OVER 200 TRIES. WHAT A JOKE!! AND DONT TELL ME IT’S ONLY DUE TO LUCK OR LACK OF LUCK IN THIS INSTANCE. IT’S 100% FIXED AND I MIGHT CONTACT THE GAMBLING COMMISSION TO HAVE A LOOK AT IT CAUSE IT’S JUST SO FIXED

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Abysmal customer service, have been trying to withdraw my money for weeks, I have sent everything requested, ID,POA and a selfie. I have emailed their company multiple times and no response. They have now locked my account while holding my money. No other sportsbook had ever done this to me.

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E-transfered money which was deposited and not reflected on my account – February 12, 2023 its now March 1st.I have sent proof and was given a 48-hour window for a resolution, I reached out then given another 24 hour window, and now there is no timeline for when my money will be returned or deposited. The response was “At this moment I am unable to advise you on a timeframe”

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Have been waiting for my winnings for a week now. Says its been paid on my betway account but it is not in my bank account. I keep trying to get in touch with online support but when I get down to “queue no.4” they knock me off and I’m back to the start again. I will never bet with this company again. They are so quick taking money off you but don’t want to pay out!!! Extremely disappointed!!!

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RIGHT CLEARLY THIS SITE IS A SCAM EVERYONE NEEDS TO REPORT THIS SITE TO GAMBLING COMMISSION BECAUSE THERE STEALING PEOPLES MONEY IVE ALSO BEEN WAITING OVER 4 DAYS FOR MY WITHDRAWALS AND GETTING NO RESPONSE TO WHATS GOING ON

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The bookmaker is a fraud. My username – steiwemau. Advise you to avoid this lousy service. Consultants respond according to templates. They blocked my account, referring to some point of the rules. It’s a pity that I read the reviews after I started playing there. They have blocked my account and don’t even want to give back my deposit. I will complain about this bookmaker to all services that can affect their license. This is pure fraud. AVOID IT!!!

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I need help regarding my account, I’ve been using betway for over five years however I have had funds confiscated for over two years now, I sent proof of address, proof of bank card ownership, I even sent months worth of bank statements as requested.Even tho I have sent everything as requested many times over live chat keep telling me to send them again every single time.I want to withdraw my funds and close my account however they now say they need a new payment method to withdraw to, I gave them that too but no luck. If a manager could get in touch to help I’d appreciate it.

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I’m a new customer & trying to clear up a miss payment but can’t get in touch with Betway anybody help Betway please contact me !

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I have deposited 2000 and 5000 INR on 28-Jan-23, 5000 and 5000 on 31-Jan-23 and they still are not credited or refunded back to my account. I have sent out multiple emails and talked to support over live chat. They are not resolving or providing proper response at all. Its been over a month and they still have not resolved my issue. Please help on thisTheir customer service is totally worst

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My username is jarvis43… I deposited an amount of 1000INR on 6 Feb, today is 26 Feb till time not credited my money to my betway account…. I chat with customer support he said we have received ur funds but we never guarantee about processing time, I was like what kind of answer that was …see betway this is the way u r loosing ur market in India …i did 1000INR if i make 50K what will be my situation right now…i was following betway since two n half years…..if you are really genuine give my 1000INR back I hope you understand the value of my hard earned money.

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I’m very disappointed with your service. I deposited R100.00 on Friday EFT from Absa, the amount is not showing on my account. Yesterday I deposited the same amount to Betway and it still doesn’t show.

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I have deposited 500 inr through upi bank transfer bhawan123@hdfcbankName bhawanpreet10 feb I did today 26 feb16days passed but my money not credited in betway accountWhen ever I try to reach customer cre they have no answer do know about any thing and give time frame I can not imagine such a burst and pathetic site running in india people are depositing and get hunt of fraud this is totally farud site totally scam ao avoid this to play

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So after leaving a review yesterday, I got a reply also an email, but yet again I reply and I still nothing, is the funds you owe me actully going into my bank at any time soon as its been a week!!!!

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