Betway PLAYER REVIEWS(5098)

ishfaq shah
09 May 2023
Comment from uk.trustpilot.com
Please respond to the e-mail ticket reference 0001754006005 i sent you an e-mail back 2 weeks ago and you haven't replied since.

Sarvan Pillai
09 May 2023
Comment from uk.trustpilot.com
This is my 2nd reviewI am tired of sending emails & my account statement.This is completely fraud they are not even replying to my email or status of my paymentComplaint number00018260015060002328661170

Reza Meymeh
09 May 2023
Comment from uk.trustpilot.com
I have deposited 180 CAD and I had confirmation from my bank and email confirmation from Betway but the money disappeared from my Betway account .Tried several times to contact Betway support , they direct you to a phone line which is out of service and an email address which is not followed by Betway .It looks fraudulent website .I have send them three emails and obviously no response as their email is also unreal .

KRISHNASAI PULAGAM
08 May 2023
Comment from uk.trustpilot.com
Betway is fraud .... please don't play in this stupid betway ...I won 63 thousand Indian ruppes they simply block my account....they did not paid my funds .my request play in dafabet

Sreenivasa Muniyappa
08 May 2023
Comment from uk.trustpilot.com
Username-Seenuking1414my betway account was excluded..my balance amount is arround 18000. many times i sent mail to bet mail id's,,There is no proper reply from customer support also..i need money urgent..pls return my amount to my sbi account already i given in mail..So please refund my money to the my sbi bank account as early as possible...otherwise i will go to consumer court and give complaint with proof..

Jason Rattray
08 May 2023
Comment from uk.trustpilot.com
Made four bets on hockey games, screenshotted everything and the bets disappeared after my third win. Their last phone number is out of service directing contact through online chat which times out and never works. I have tried for two days now to no avail. RCMP are next.

Bongiwe Msomi
08 May 2023
Comment from uk.trustpilot.com
I can't log into my account and I have tried calling the customer service number where they just dropped my call. My call was dropped by an agent named Kwanda.

Liam
07 May 2023
Comment from uk.trustpilot.com
Con con con people virtual absolutely disgusting lose every single time well doen you crap site

Rosalie
07 May 2023
Comment from uk.trustpilot.com
Can you stop commenting below my comments to provide you with more information from my contact as if I had not already provided you with everything? I WANT YOU TO PAY ME WHAT YOU OWE ME!! $6,100 IN TOTAL!!! Stop pretending to be interested in what's happening to me and pay me!!!!!! I don't want to talk with you it's been 2 months since you pretended to want to help me, I want the money you owe me in my bank account!!!!!

Gs
07 May 2023
Comment from uk.trustpilot.com
Very slow withdrawal times I will go else where after I receive my withdrawals, in this day and age you should receive your withdrawals in less than an hour.

N Wells
06 May 2023
Comment from uk.trustpilot.com
Betway's support is not just bad, it's non existent. They have removed all means of contacting their customer service/support team other than via live chat, but this only uses a bot and has no means of forwarding your query onto a real person.This means that when you have a problem like mine that isn't a 'standard' option to talk to the bot about (they have incorrectly labelled a bet as a loss, when it was a win) there is simply no way to rectify this as you cannot speak to a human being.If anyone actually monitors these reviews and cares to look into the issue, my bet ID was D7E2-2G4W-SG2C-1ADX & any source you use to find data on these games will show you that the bet was a win.

xloffz
06 May 2023
Comment from uk.trustpilot.com
Everything is wrong first they didnt give me my money 166 pound that I deposited and now my account is locked. I pretty much got scammed do not use and cannot even get into the chat support.

Sarvan Pillai
05 May 2023
Comment from uk.trustpilot.com
I am trying to contact via email and live chat. No reply yet.I don't know if this app is scam.Raise request 0002328661170 no action taken.I withdraw my amount on 23rd April It's not yet credited even no one replying when this will credited.

Donna peacock
04 May 2023
Comment from uk.trustpilot.com
Horrible site i deposted 20 pounds played a game won 480 and then they closed my account now cant get my money

Daryn
04 May 2023
Comment from uk.trustpilot.com
Requested a withdrawal after my account got blocked when I made a deposit. I was asked to email my verification documents which I did 6 days ago and still nothing. I have sent a further couple a emails for a update still no response

Nitish
04 May 2023
Comment from uk.trustpilot.com
I not get any answer from 1 month my all money is disappeared automatically and no one can do any thing on it

Kalai Vanan
04 May 2023
Comment from uk.trustpilot.com
Bad customer service experience.My account has been locked due to document verification not done on time. So the account has been closed by operations team.To activate my account I have sent the ID Proofs to the document verification team. After they sent reply back message "once we have verified your details, your account account will be activated in 24 hrs". But there is no response from the team till now. Email subject: Betway India Verification Reference Number:0002328662523.We can't able to reach the customer support at any time.

Palle ramesh
04 May 2023
Comment from uk.trustpilot.com
I am deposit 5000 6 months ago still my amount not refunded they always wait for feedback if you cant solve a problem in 6 months then why you run website close in

Darren Green
03 May 2023
Comment from uk.trustpilot.com
So while playing king Kong cash I got the empire free spins bonus on a 40p stake. The bonus would not load..I tried all the trouble shooting tips on the site, none worked. Attempted contact via live chat and got an automated service that just went round in circles..really disappointing. Attempted contacting customer services, no success..poor

Michelle Martin
03 May 2023
Comment from uk.trustpilot.com
No communication from the service team via Live Chat. I want to ask about the documents necessary to upload to get a withdrawal. No success. I also don't see WHY since I deposit via SID that I need to send a copy of the front and back of my card, this opens me to fraud! Really terrible compared to the other online gaming sites I play! Never have any of them wanted this type of info and I've won ALOT of money with 2 casinos.

Marie Hudson
03 May 2023
Comment from uk.trustpilot.com
Was really skeptical about joining after some of the reviews however I am happy to say that I have had no issues at all with this site...only been using it short while and I've had some good wins and all paid out with no issue

Graham Ingham
03 May 2023
Comment from uk.trustpilot.com
Terrible site. Don't bother. I transferred a few thousand to my account a week ago and they still haven't deposited it. Customer service is non-existent. Only live chat is available. Prompt, but useless. They tell you to use email, but then you get an automatic reply stating it's not monitored. No ability to speak to anyone via phone. Even the recorded message is out of date. Sadly, I believe I have lost my money.Asked to respond to a private message as you can see, but no message was received.Still waiting for their private message. 9 hrs and counting

jason
02 May 2023
Comment from uk.trustpilot.com
I just wanted to write a good review seen as though there are so many bad ones around withdrawals and being paid, made my first withdrawal at 10.45am today, money just gone into my account now, so 4 hours and it was processed and paid and in my account, great service :)

Karl
02 May 2023
Comment from uk.trustpilot.com
These guys are trying their hardest not to pay out my winnings. I am waiting for winnings that total over 500 this was processed on the 01/04/23. One month later and still no sign of my winnings. Customer service non existent emails are not monitored (so they say). Going through resolver to try and claim my winnings. Betway stating the need a bank statement with the card number on it. No bank statement has card number on it. Will take deposit in seconds without any reluctance but refusing to pay out.

PM
01 May 2023
Comment from uk.trustpilot.com
Been with Betway for a long time and used to really enjoy the site, but its significantly regressed. The sports bet builders only let you build one per event, and then the acceptable stake is always minimal. Once youve built one, youll struggle to stake on another, which is really frustrating.The win rate in the casino has also massively reduced. Ive compared my recent experiences with the advertised RTC and its a mile off. Losses are a part of the game, but there has definitely been a drop off as far as my play is concerned, and looking at other reviews, that experience is shared.

Lee Tankard
01 May 2023
Comment from uk.trustpilot.com
Betway aren't the worst bookmaker out there but their Prize Spin Wheel is stuck on lose!!I was spinning it every night for about 2 months and it lands on lose everytime!I don't even bother spinning now.They don't even give you a free bet every now and then either.Skybet and Quinnbet are much better imo.UPDATE....Just had a reply from Betway saying that I have won on the Super Prize Wheel in the last 30 days....YES I have as it is impossible to lose....My reward was the bare minimum of 3 x 10 p free spins lol...Come on Betway sort it out!

Kalai Vanan
01 May 2023
Comment from uk.trustpilot.com
My account has been locked with no reason and there is no response from customer support. Customer care support should have improve in easy way of contacting, Every time we are trying to connect customer support its been in the Queue for long while and no response. I'm expecting to resolve the simple issue.

Liam
01 May 2023
Comment from uk.trustpilot.com
What a joke if you play the virtual if you put a bet in 3 sections you'll always lose by 1 I've done this for a year now and had 3 sections and alway lose by 1 which is abit of a red flag don't think. Also the games are absolutely rubbish can't get a win at all. Oh I made a complaint a few years ago about the free spin wheel you get everyday then after you need to deposit 10 pound because I complaint they make me lose everyday which has Been for last two years and when u deposit 10 they will onky give u 50p casino fund which on the wheel its bigger than that so if they can rig the wheel they can rig the games too

Lokanadha Allaparthi
01 May 2023
Comment from uk.trustpilot.com
Deposited Rs 50000 on Feb 28, 2023 - March 28, April 28,..., 2 months Gone By, and No Sign Of My Rs 5000! The Betway "Banking Team" is still searching where my UPI Bank Deposit has Gone! Similar incidents Have Happened with my UPI deposits previously too, and Betway eventually ALWAYS credited the money into my account!Even now I have a feeling that my Rs 5000 will eventually be found, and will be credited to my account.I can't blame you guys as everything in Betway.com is automated, and if something goes wrong it is quite difficult to trace manually.YOU KNOW that my claims about my Feb 28, 2023, UPI Bank deposit of Rs 5000, ARE GENUINE, and I know from my previous "missing" deposits, that all I need to do is to be more patient!Thank you for your support Betway!Lokanadha (alpkumar)

Kailash Nvk
30 April 2023
Comment from uk.trustpilot.com
Too worst app ....Full of fraudThey were asking me some amount to withdraw my huge amountDon't trust this app Am sure you will loose 100% money Kevin Pietersen fraud fellow ....he only accept that was my betway was fraud gambling sitesHe approved at high court also ....soo please be safe avoid this bakawas game site Waste app all time is betway

dhananjaya gopi
30 April 2023
Comment from uk.trustpilot.com
I had deposited an amount of Rs.2000 through bet way upi today I.e on 30-04-2023 at 05:43 pm till now the amount not get added to my beltway account dhananjaya66 I'm tired with these type of deposit issues iam proving with deposit details please rectify it and add my deposit to my betway account Order Id :1946_73291353_32732266Reference ID :4681682856Date :Apr 30, 2023 17:43 And phone pe Transaction id :T2304301744001549782029Utr ID :312086074285I'm too tired with these type of unsuccessful deposit transactions so kindly made it successful to my betway account dhananjaya66

ELIZABETH
29 April 2023
Comment from uk.trustpilot.com
On 17/04/2023 I deposited 20 via PayPal. The money never registered on my Betway account. I have used CHAT (waited 3 hours to finally speak to them) and e mailed numerous time. They say the e mail address is no longer 'live' but they will respond, they don't respond. It is so frustrating and really bad customer service.

Adam
29 April 2023
Comment from uk.trustpilot.com
Theyre usually ok just waiting for my withdrawals which are taking rather a long time.

gary thomas
29 April 2023
Comment from uk.trustpilot.com
Would give zero stars if possible. Absolutely awful site cannot win a single thing on the casino. Stupid me has only just blocked my access to my account after a year. Never had the opportunity to win a thing on the casino. Good riddance.

rahul singh
27 April 2023
Comment from uk.trustpilot.com
All things are good but .. but I am facing deposit issue yesterday I have deposited 2500 INR through UPI in my Betway account but it is not reflected my Betway account and fund deducted from source. Please resolve my issue

Karl
27 April 2023
Comment from uk.trustpilot.com
Another experience with betway. This company is obviously reluctant to pay out winnings and are doing all they can to avoid paying me what I won Sadly being forced to take legal croon against this s of a company. Hopefully this site will be banned from reading on the uk soon.

rambaliyan
26 April 2023
Comment from uk.trustpilot.com
Dear sir, my transaction still showing on processing commenced on last two days we have already send many reminder and touch many time with customer care executive but issue still pending kindly resolve my issue on priority..Dear betway team thanks for contact to me but still my issue have not resolved i need my money i have already with you customer support from 12:00 pm to till time but he no respond to me i requested to kindly resolve my issue on priority..

Andrew Branton
25 April 2023
Comment from uk.trustpilot.com
Account blocked yet impossible to unlock as these people will not answer the phone or respond to emails. Therefore they have pocketed the balance. Criminals

Tracy-lee Scott
25 April 2023
Comment from uk.trustpilot.com
DISAPPOINTMENT!...not worth your money or time!Ive made multiple Deposits Daily since I signed up months ago, yet I HAVE NOT SEEN A BONUS or FREE SPINS, NO WELCOME BONUS or 1st DEPOSIT MATCH to-date.2weeks ago, An Agent advised me... "ONLY Frequent Despositors are rewarded??"Since then I started making 3x more Deposits, DAILY...2weeks later ?Nothing.

Doreen Swanepoel
25 April 2023
Comment from uk.trustpilot.com
This guy calling himself King(danieluk49) contacted us. He claims to work with betway as well as Holywood bets.Ask R600 for registration. Then he claims registration was rejected. Have to pay R400 more.What the hack is going on here? Who is this guy?Did this happen to anyone else?Very disappointed

mireille kerr
25 April 2023
Comment from uk.trustpilot.com
My son made a withdrawal off 200 on 09/04/2023.. Still the money hasnt gone in his bank account!! Hes sent numerous emails and been on live chat more times than I can remember and still nothing?? Live chat just say wait for the response via email, which never happens.. This matter will be taken further. Just literally gone on live chat again after writing this review. Same old story.. complete and utter waste off time!!!

Rahul Raj
24 April 2023
Comment from uk.trustpilot.com
The 50 000 INR deposit made on the 09/02/2023 is not deposited into my betway account (username rahulraj1997) . Initially got instant reply to mails .But , now they stopped replying to mails.Expecting a response from betway.

Shane Palmer
24 April 2023
Comment from uk.trustpilot.com
Still havent recieved my withdrawel funds and when i go to my transaction withrawels it states we are pleased to tell you we have paid.what a load of hollocks not a single dime has been paid so why does it state that and get this they have my nationwide details wich was registered perfectly name the lot no discrepencies wich they had with my loyyds card and they quote any withdrawels will be funded in this acount wich i last made a deposit and guess what yep you guessed nothing nill zilch scammers be aware of all betway services

Kaleem Abdul
24 April 2023
Comment from uk.trustpilot.com
My account fully verified and i have made 80k winning and later lost and kept only rs 6000/- for withdarwl and had balance of 36144rs in my account. After withdarwn they have locked my account without notice. I have sent all documents .I have mailed so many times and i have several chats with them they just say only the operation team locked your account you need to wait for feedback . I also given complaint to betway manager but there is no reply from his side. Had several chats , they waitied me for longer hours in queue 3-4 hours if i get connected they simply say no feedback its under review.After 75 days its locked i have again escalted with them again . Now they the sent my mail that my account is peremently closed and they wont pay my withdrwal of Rs 6000/- and bal in betway 36000/-rs .Its a final decision they are saying look betway is doing so much fraud with indian people .They have terms and conditions and they didnt mention which terms my account is closed.No proper reply to mail and waste support and betway manager also no reply .Please dont use this site . If they wont give my withdrwal 6000/-rs and 38000/-rs my betway balance amount i will complaint to ecogra uk gambling comission.After 3 months of tortuing finally they closed my acount due to terms and conditions.

riten mukherjee
24 April 2023
Comment from uk.trustpilot.com
7 days gone money still not rcvd from Betway mfucker bastarrrds.they checking my documents 2 chk if I am riten Mukherjee or not?? Happily took deposits from me for years now at witdrawl they want 2 chk if I'm riten Mukherjee or some imposter.sent them my phone number but thr chat or mail doesn't work.betway now want 2 chk while paying my inr 9000 if I a lawer in kolkata m money laundering or financing arms deal.inr 9000 in INDIA just about will buy dinner for me n my wife at a restaurant in parkstreet kolkata.what saddens me is that Betway must have done this with so many Innocent INDIANS WHO TRUSTED THESE bastarddds with thr money.thr business model is based on cheating n fraud in money of Indians.and Ranvijay is a part of this scam the Day I see ranvijay in Mumbai IL fuckkk him so bad for cheating Indians .2 end My Indian frnds avoid these betway parasites n scamsters.bet with bet365 1xbet n the rest thr business model in being a bookmaker not fraudsters like betway.

Kelly
23 April 2023
Comment from uk.trustpilot.com
Again second day running cannot get in touch with customer service I want to no when I will receive my withdrawal of 200 also the 200+ pound in my account u let me deposit before u locked my account Your quick enough to reply to trust pilot reviews but not when it comes to our money back I'm going to get in touch with ukgc about this as it's day light robbery and with world in a mess the way it is we all need what belongs to us ASAP NOT WEEKS MONTHS LATER STAY AWAY FROM THIS SITE ITS DISGUSTING THE WAY YOUR TREATED

Kelly
22 April 2023
Comment from uk.trustpilot.com
Been trying to get threw to Betway customer service and it's ridiculous, they let me deposit then locked my account now I cannot get my money back ... Can anyone help me with any information how to get to talk to someone about this

xloffz
22 April 2023
Comment from uk.trustpilot.com
Worst of the worst site I have used stay away Tried to top up through netteller on the 16th march 2023 money was taken its been more than a month everytime still not 1 email from them instead I have to go to chat once a week just to same response for a company so big to handle things this slow is atrocious.STAY AWAY THIS SITE ONLY WANT TO TAKE YOUR MONEY..

Ian McMechan
22 April 2023
Comment from uk.trustpilot.com
The website hangs horrifically, especially at peak periods, the bonus crediting system is questionably effective and the whole experience is utterly underwhelming. There are plenty of better options on the market. The chatbot reponse system is hopeless, as you will see when this review gets a copy and paste response along the lines of 'Thanks for your review, we will get back to you as soon as we have reviewed your account' or 'Please respond to our private message.'
Kotresh
10 May 2023
Comment from uk.trustpilot.com
have transferred 30000rs on 27-03-2023 at 07:39am and also my bank is confirmed the transaction is successful and amount is also credited to beneficiary account however it is still not credited to my Betway account. Kindly help
have transferred 30000rs on 27-03-2023 at 07:39am and also my bank is confirmed the transaction is successful and amount is also credited to beneficiary account however it is still not credited to my Betway account. Kindly help