Betvictor PLAYER REVIEWS(3255)
Jamie
16 March 2020
Comment from uk.trustpilot.com
Have played at a few places online, but none better for both sport and casino. Bonuses are somewhat thin on the ground although they do offer a good cashback bonus if you go on a losing run. Extremely useful customer services and the big one for me, hot on responsible gambling. I've been contacted a few times to ensure I'm playing within limits and that's extremely good. Fair, exceptional customer services and great selection of games / slots / casino fun! Brilliant all-round. Recommnded.
Have played at a few places online, but none better for both sport and casino. Bonuses are somewhat thin on the ground although they do offer a good cashback bonus if you go on a losing run. Extremely useful customer services and the big one for me, hot on responsible gambling. I've been contacted a few times to ensure I'm playing within limits and that's extremely good. Fair, exceptional customer services and great selection of games / slots / casino fun! Brilliant all-round. Recommnded.
Reply
Bravobingo
16 March 2020
Comment from uk.trustpilot.com
Another few hundred down and not one feature giving in games and impossible to get a bonus cant get any worse
Another few hundred down and not one feature giving in games and impossible to get a bonus cant get any worse
Reply
Michael
15 March 2020
Comment from uk.trustpilot.com
After being with William hill for 3 year's I've chosen bet victor because i like the app and more opportunities .
After being with William hill for 3 year's I've chosen bet victor because i like the app and more opportunities .
Reply
Mark
13 March 2020
Comment from uk.trustpilot.com
Actually really good service. I was unhappy with an issue with a bet. I don't get the replies I wanted from live chat. I was then contacted by email from an advisor named damian. He acknowledged my issue, explained the reasons and offered a resolution. So impressed and satisfied good service showing did want to retain me as well so happy days. I prefer betvictor as odds are normally better and easy app to use so glad I can stay a customer.
Actually really good service. I was unhappy with an issue with a bet. I don't get the replies I wanted from live chat. I was then contacted by email from an advisor named damian. He acknowledged my issue, explained the reasons and offered a resolution. So impressed and satisfied good service showing did want to retain me as well so happy days. I prefer betvictor as odds are normally better and easy app to use so glad I can stay a customer.
Reply
elizabeth
13 March 2020
Comment from uk.trustpilot.com
avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid this online betting company i opened an account with them 3/4 weeks ago making several deposits an placing numours bets an not winning then my luck picked up an i made couple of same withdrawals which i recieved to my paypal with no hassle the on sat 7/3/20 i placed a few bets winning 900 an had a bet still running worth 600 i withdrew the money an on the 8/3/20 the hassle started i got an email looking more documents to to verify my account futher as of there request i straight away sent the documents that they requested then short time after i recieved an email saing my account was closed an bets an withdrawals were all cancled shortly after that i was sent jus over haf of the money to my pay pal an they wont gave me the rest of the money nofing but crooks how the uk gambling commission let this go on is beyond me sumthing needs done! crooks avoid at ur perl
avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid avoid
avoid this online betting company i opened an account with them 3/4 weeks ago making several deposits an placing numours bets an not winning then my luck picked up an i made couple of same withdrawals which i recieved to my paypal with no hassle the on sat 7/3/20 i placed a few bets winning 900 an had a bet still running worth 600 i withdrew the money an on the 8/3/20 the hassle started i got an email looking more documents to to verify my account futher as of there request i straight away sent the documents that they requested then short time after i recieved an email saing my account was closed an bets an withdrawals were all cancled shortly after that i was sent jus over haf of the money to my pay pal an they wont gave me the rest of the money nofing but crooks how the uk gambling commission let this go on is beyond me sumthing needs done!
crooks avoid at ur perl
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David
13 March 2020
Comment from uk.trustpilot.com
Awful company with zero customer satisfaction
Awful company with zero customer satisfaction
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Rainbow906
12 March 2020
Comment from uk.trustpilot.com
Spoken to Tina she was very helpful no stress at all and sorted the PROBLEM out very fast I'm like other sites iv been on :)
Spoken to Tina she was very helpful no stress at all and sorted the PROBLEM out very fast I'm like other sites iv been on 🙂
Reply
TIFFANY SHEARS
12 March 2020
Comment from uk.trustpilot.com
I signed up with a welcome bonus. Didn't get the welcome bonus I signed up for. I didn't realise the didn't credit me with the right amount and betted part of it and now they won't give me what I signed up for. Make sure they haven't cheated you before you make the bonus bets!
I signed up with a welcome bonus. Didn't get the welcome bonus I signed up for. I didn't realise the didn't credit me with the right amount and betted part of it and now they won't give me what I signed up for. Make sure they haven't cheated you before you make the bonus bets!
Reply
Alicia Alford
12 March 2020
Comment from uk.trustpilot.com
Tanya provided fantastic customer service, quick and easy
Tanya provided fantastic customer service, quick and easy
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Liam
12 March 2020
Comment from uk.trustpilot.com
Unticked the boxes not to be contacted about offers etc unless via email week later I’m getting phone calls from bet victor about their offers and my account etc. Well the guy who rang me tried to ruin my day but it didn’t work more like he got a piece of my mind and I probably ruined his. Bad company wouldn’t recommend. Don’t follow guidelines
Unticked the boxes not to be contacted about offers etc unless via email week later I’m getting phone calls from bet victor about their offers and my account etc. Well the guy who rang me tried to ruin my day but it didn’t work more like he got a piece of my mind and I probably ruined his. Bad company wouldn’t recommend. Don’t follow guidelines
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Robert
11 March 2020
Comment from uk.trustpilot.com
Hi, I went on live chat today at bet Victor, I was chatting to a lady called Helen, she was fantastic, she explained everything, was very kind as I do not know much about betting, gave me a great offer and was very polite, Ivan only say she was brilliant, thanks Helen and thanks bet Victor.xxx
Hi, I went on live chat today at bet Victor, I was chatting to a lady called Helen, she was fantastic, she explained everything, was very kind as I do not know much about betting, gave me a great offer and was very polite, Ivan only say she was brilliant, thanks Helen and thanks bet Victor.xxx
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Matt Black
11 March 2020
Comment from uk.trustpilot.com
very helpful assistant, all good!
very helpful assistant, all good!
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Scott Parsons
11 March 2020
Comment from uk.trustpilot.com
Amazing customer service, I spoke with Tina about a bonus, it was sorted in 5 minutes.....superb
Amazing customer service, I spoke with Tina about a bonus, it was sorted in 5 minutes…..superb
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James O'mara
11 March 2020
Comment from uk.trustpilot.com
Easy to use and brill customer service I did web chat with Tanya sorted my issues out
Easy to use and brill customer service I did web chat with Tanya sorted my issues out
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William
11 March 2020
Comment from uk.trustpilot.com
Great help can’t fault them
Great help can’t fault them
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Frank White
11 March 2020
Comment from uk.trustpilot.com
Really helpful customer service. Helen in live chat was really great. Give her a pay rise!
Really helpful customer service. Helen in live chat was really great. Give her a pay rise!
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OKS
11 March 2020
Comment from uk.trustpilot.com
just Few days since I opened the account .. and few of my bets has been restricted.. I don’t get any info ... I just bet what I think it will win with market check ... sometimes I do a bit bigger bet but shame few of my bets has been restricted but what to do .. I guess this is everywhere except paddy power... still never had any issue of Bets restrictions With them till today
just Few days since I opened the account .. and few of my bets has been restricted.. I don’t get any info … I just bet what I think it will win with market check … sometimes I do a bit bigger bet but shame few of my bets has been restricted but what to do .. I guess this is everywhere except paddy power… still never had any issue of Bets restrictions With them till today
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Jim Lee
11 March 2020
Comment from uk.trustpilot.com
Tina from BV was polite and superb dealing with a minor issue that was my fault! Highly recommend
Tina from BV was polite and superb dealing with a minor issue that was my fault!
Highly recommend
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Lee
10 March 2020
Comment from uk.trustpilot.com
I was missing out on some free bets at Cheltenham festival as i had already placed my bets prior and the lady on live chat was very good and quick in sorting out my query and offered me the free bets for the remaining days as a goodwill gesture
I was missing out on some free bets at Cheltenham festival as i had already placed my bets prior and the lady on live chat was very good and quick in sorting out my query and offered me the free bets for the remaining days as a goodwill gesture
Reply
Thanh Nguyen
10 March 2020
Comment from uk.trustpilot.com
today is March 10 and I still don’t have my money which they said it processed at 8am on Feb 28. I don’t know what is going but every time I contacted them they giving me different information. And I’ve requested for receipts of my withdrawals sent now for more than 10 times they never email me what I want until I spoke to the manager Adam and I got email of the payment but with no date on it. The agent Sam told me that money will be in bank on March 9 but it’s still nothing. What is going on Betvictor ? Not professional at all when doing this to me. Mistake could happen but I need to know the truth. I have to contacted them everyday asking for it. I’m tired of doing this. Very disappointed
today is March 10 and I still don’t have my money which they said it processed at 8am on Feb 28. I don’t know what is going but every time I contacted them they giving me different information. And I’ve requested for receipts of my withdrawals sent now for more than 10 times they never email me what I want until I spoke to the manager Adam and I got email of the payment but with no date on it. The agent Sam told me that money will be in bank on March 9 but it’s still nothing. What is going on Betvictor ? Not professional at all when doing this to me. Mistake could happen but I need to know the truth. I have to contacted them everyday asking for it. I’m tired of doing this. Very disappointed
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Deborah
10 March 2020
Comment from uk.trustpilot.com
Contacted Samantha via Live Chat, dormant account reinstated efficiently, many thanks.
Contacted Samantha via Live Chat, dormant account reinstated efficiently, many thanks.
Reply
Bravobingo
10 March 2020
Comment from uk.trustpilot.com
Forgot how bad this site was still hasnt changed much reason why I stopped playing on here can never win a bonus round
Forgot how bad this site was still hasnt changed much reason why I stopped playing on here can never win a bonus round
Reply
Gary G
10 March 2020
Comment from uk.trustpilot.com
Needed to reopen my account due to change in details. Spoke with Tina via livechat - all sorted very quickly with no fuss. Great service
Needed to reopen my account due to change in details. Spoke with Tina via livechat – all sorted very quickly with no fuss. Great service
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Rich E
10 March 2020
Comment from uk.trustpilot.com
Spoke to Samantha on Live Chat, dealt with my enquiry - no problems. Thanks.
Spoke to Samantha on Live Chat, dealt with my enquiry – no problems. Thanks.
Reply
Steven Wake
09 March 2020
Comment from uk.trustpilot.com
Spoke to Nikki about the issues I was having, everything sorted out in minutes. Great customer service
Spoke to Nikki about the issues I was having, everything sorted out in minutes. Great customer service
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Shane
09 March 2020
Comment from uk.trustpilot.com
hi betvictor what a amazeing site i had just joined this site last night a lady called helen helped me with my bonuses very proud of the help she gave me and my old mate harry rednap many thanks to you all at betvictor lol shane rose
hi betvictor what a amazeing site i had just joined this site last night a lady called helen helped me with my bonuses very proud of the help she gave me and my old mate harry rednap many thanks to you all at betvictor lol shane rose
Reply
Fred
08 March 2020
Comment from uk.trustpilot.com
Do not get conned in by the early winnings you get.. They set the odds really high after you withdraw your first 100..aviod at all costs!!!
Do not get conned in by the early winnings you get.. They set the odds really high after you withdraw your first 100..aviod at all costs!!!
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Jim Pendleton
08 March 2020
Comment from uk.trustpilot.com
Useless. Awful clunky navigation. No video streaming. NOT the best odds. Moronic "help" people. Pitiful slection of leagues. Woeful selection of bets available. Website is just awful, like something from 20 years ago. Don't waste your time or money - it's just the very worst of the worst. Don't believe the no doubt paid for 5/5 reviews - it's just very very bad.
Useless.
Awful clunky navigation. No video streaming. NOT the best odds. Moronic "help" people. Pitiful slection of leagues. Woeful selection of bets available. Website is just awful, like something from 20 years ago. Don't waste your time or money – it's just the very worst of the worst. Don't believe the no doubt paid for 5/5 reviews – it's just very very bad.
Reply
Daniel lance
08 March 2020
Comment from uk.trustpilot.com
This is probably one of the Best sites you can be with, there 24/7 customer support is absolutely fantastic alot of sites should take notice, You can actually have a decent conversation with them, they don't try and brush any issues under the carpet or do there bare minimum to help your because there "busy" they dedicate there service to you, they will actually talk to you in a friendly manner and will actually have a conversation with you, the site is also great they have lots of promotions, all the top games, also for those who need to Verify yourself this site is probably one the most quickest sites to process your identification it's done with in hours (mine was sent and processed in 40 mins and my account was marked verfied) and they don't ask you to send everything in existence either nor additional stuff down the line once your verfied your verfied! all I had to send was a simple birth certificate and proof of address that's it (I explained I don't drive and lost my passport the year before, they didn't send me round the bush they simply stated that a full birth certificate was absolutely fine) also they can electronically verify you so that a plus so any additional identification the require was simple. Betvictor also has the option to stop you reversing withdrawls (you can contact support and they will apply that to your account) which is a great option for those who get tempted to reverse, And now they are bringing In Fast visa payments, some sites already have this basically when you withdraw your winnings it instantly goes into your bank (no pending or anything it's instantly paid into your bank like a instant bank transfer) so no waiitng for your winnings! The names of customer personal been praised I've spoke to all of them and they really are fantastic I need to give a shout out to Alina, she's also another one that's fantastic had amazing Customer support with her a few times and had a right chit chat tonight She's fab! But anyone wanting to try a different site give this one ago it's probably one of the better ones you can be with in all aspects and if you ever need support you can guarantee your getting First class support this site should be more mainstream then some other big sites, because in my 12 years of playing online this one absolutely Crushes all the others and I mean Scalps all the others in everything, Betvictor should be the Blueprint on how you run such a flawless company and they should be so proud of how they have trained there customer support to be! Some sites can take your money all day long and provide such a rubbish service, Not Betvictor these absolutely school every online gambling support site out there and By a massive margin. Look at all the reviews these ain't fake or asked for reviews these are genuine players reviews! You feel you want to sing there praises! Alot of sites Should Take some Serious notes from Betvictor on how you actually provide Customer support! They rather hire the most nicest genuine people or Betvictor won't accept anything than Superb support (I imagine both). There Seriously above everyone one else on the market by a huge huge huge margin! You want all the top games, fantastic promotions, the best customer support You can have! Have a go yourself on here! You will find yourself not wanting to play anywhere else or the need to when Betvictor provide such a flawless experience, seriously Top notch and absolutely not a single fault with them.
This is probably one of the Best sites you can be with, there 24/7 customer support is absolutely fantastic alot of sites should take notice, You can actually have a decent conversation with them, they don't try and brush any issues under the carpet or do there bare minimum to help your because there "busy" they dedicate there service to you, they will actually talk to you in a friendly manner and will actually have a conversation with you, the site is also great they have lots of promotions, all the top games, also for those who need to Verify yourself this site is probably one the most quickest sites to process your identification it's done with in hours (mine was sent and processed in 40 mins and my account was marked verfied) and they don't ask you to send everything in existence either nor additional stuff down the line once your verfied your verfied! all I had to send was a simple birth certificate and proof of address that's it (I explained I don't drive and lost my passport the year before, they didn't send me round the bush they simply stated that a full birth certificate was absolutely fine) also they can electronically verify you so that a plus so any additional identification the require was simple.
Betvictor also has the option to stop you reversing withdrawls (you can contact support and they will apply that to your account) which is a great option for those who get tempted to reverse, And now they are bringing In Fast visa payments, some sites already have this basically when you withdraw your winnings it instantly goes into your bank (no pending or anything it's instantly paid into your bank like a instant bank transfer) so no waiitng for your winnings! The names of customer personal been praised I've spoke to all of them and they really are fantastic I need to give a shout out to Alina, she's also another one that's fantastic had amazing Customer support with her a few times and had a right chit chat tonight She's fab! But anyone wanting to try a different site give this one ago it's probably one of the better ones you can be with in all aspects and if you ever need support you can guarantee your getting First class support this site should be more mainstream then some other big sites, because in my 12 years of playing online this one absolutely Crushes all the others and I mean Scalps all the others in everything, Betvictor should be the Blueprint on how you run such a flawless company and they should be so proud of how they have trained there customer support to be! Some sites can take your money all day long and provide such a rubbish service, Not Betvictor these absolutely school every online gambling support site out there and By a massive margin.
Look at all the reviews these ain't fake or asked for reviews these are genuine players reviews! You feel you want to sing there praises!
Alot of sites Should Take some Serious notes from Betvictor on how you actually provide Customer support! They rather hire the most nicest genuine people or Betvictor won't accept anything than Superb support (I imagine both).
There Seriously above everyone one else on the market by a huge huge huge margin!
You want all the top games, fantastic promotions, the best customer support You can have! Have a go yourself on here! You will find yourself not wanting to play anywhere else or the need to when Betvictor provide such a flawless experience, seriously Top notch and absolutely not a single fault with them.
Reply
James
08 March 2020
Comment from uk.trustpilot.com
Spoke to Helen when I couldn't use my free bet... She sorted it in seconds... Amazing customer service
Spoke to Helen when I couldn't use my free bet… She sorted it in seconds… Amazing customer service
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Sean
07 March 2020
Comment from uk.trustpilot.com
Sue very quickly verified my account and provided me with the 5 bonus.
Sue very quickly verified my account and provided me with the 5 bonus.
Reply
Sanjay Suri
07 March 2020
Comment from uk.trustpilot.com
I found Helen very polite and knowledgeable about casino games.
I found Helen very polite and knowledgeable about casino games.
Reply
Gazishere
07 March 2020
Comment from uk.trustpilot.com
Had to deal with customer services regarding my account. Fast and accurately dealt with by a lovely lady called Helen. Top notch!
Had to deal with customer services regarding my account. Fast and accurately dealt with by a lovely lady called Helen. Top notch!
Reply
Elliot
06 March 2020
Comment from uk.trustpilot.com
Good offers and fast online chat who resolved my issues.
Good offers and fast online chat who resolved my issues.
Reply
Darshan Patel
06 March 2020
Comment from uk.trustpilot.com
There live chat support were always quick response and immediate problems sorted out my recent experience with TINA was really awesome
There live chat support were always quick response and immediate problems sorted out my recent experience with TINA was really awesome
Reply
Edzus
06 March 2020
Comment from uk.trustpilot.com
Great app not as expensive and good offers
Great app not as expensive and good offers
Reply
Flopper
06 March 2020
Comment from uk.trustpilot.com
Great service very helpful
Great service very helpful
Reply
Justin
06 March 2020
Comment from uk.trustpilot.com
Tina was brilliant sorted out my mistake quickly
Tina was brilliant sorted out my mistake quickly
Reply
Karen Johnston
05 March 2020
Comment from uk.trustpilot.com
Used the live chat this evening and spoke to Tanya who was most helpful.
Used the live chat this evening and spoke to Tanya who was most helpful.
Reply
Aaron
05 March 2020
Comment from uk.trustpilot.com
Brilliant only betting site i'll use from now on...
Brilliant only betting site i'll use from now on…
Reply
Kiril Popovski
05 March 2020
Comment from uk.trustpilot.com
Very quik responce and resolving a techical issue about the verification
Very quik responce and resolving a techical issue about the verification
Reply
Richard chapman
18 March 2020
Comment from uk.trustpilot.com
I bet on horses and usually in multiples like lucky 15s. Bet victor only offer best price guarantee on UK Ireland and zero bonuses on lucky 15 and alike so sadly not a good site for horse racing. They take a few days to get withdrawals to you too hence I’d suggest most other sites offer far better value if you back horses. I’m guessing they look to cater for a different sport but don’t know for sure
I bet on horses and usually in multiples like lucky 15s. Bet victor only offer best price guarantee on UK Ireland and zero bonuses on lucky 15 and alike so sadly not a good site for horse racing. They take a few days to get withdrawals to you too hence I’d suggest most other sites offer far better value if you back horses. I’m guessing they look to cater for a different sport but don’t know for sure