Betvictor Review

Complaint now 12 days old and still no sign of a resolution. Same standard email responses and still blaming 'third party' supplier of the game.

It wasn't difficult to solve from a customer service perspective and would have cost them less than 11.

Absolutely no idea why this didn't happen, or why they continue to fail to deal with it.

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Spoke to customer service and her name was Tina. and she was super helpful. fully satisfied. Thank you for such fantastic service 🙂

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Spoke to Emma from customer services. Super helpful.

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Second review on these thieves. I have played casino websites for over ten years and not witnessed anything like bet victor. The slots I have spent over 3k in the last 2 months and not a single and I mean a single win. Please avoid there are plenty more sites out there which you will enjoy your money with than these complete thieves.

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Raised an issue 10 days ago…. despite several emails I just get standard template responses telling me it is an issue with a third party supplier of the game in question.

No attempt to deal with me as the customer or indeed offer me any resolution whatsoever. They just keep trying to fob me off with the "still investigating" line hoping I will just forget about it.

I won't and nor will I be using my account (with a healthy balance) until they deal with it.

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Megan handled my query and was very helpful and sufficient. Really happy with the service I received from her tonight 🙂

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sorted problem effectively and efficiently

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100% the best site for gambling. Really good table games as well as slots, customer service is also top notch. Don’t listen to all the reviews putting this site down most of them are fake or sore losers who can’t handle a loss. I’ve had no problems with withdrawals or deposits. Blackjack is awesome on this site probably the best Blackjack on the internet. 10/10 experience so far from BetVictor! ⭐️⭐️⭐️⭐️⭐️

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my enquiry was dealt with by katie and i must say she is very efficient and helpful,lovely girl a credit to your company

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You took money out of my balance wen I was using the free bonus, That's poor, & u promise pple 70, bonus new customers, I never even got my 70,False advertising. Rip off merchants.

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Total joke. Misleading bonuses and wiped me out in minutes. Back to ladbrokes I go

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Not won anything yet on this site only lose so not got good experience at moment see how it goes

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At betvictor I made my first experiences in online gbling next to a few others. I like the design and the friendly Support. From time to time you get extra goodies and in seasons like Easter and Xmas leovergas offers a. Lot. Of good stuff for their players

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Very helpful. Thank you

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Samantha was great! Very helpful!

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Great casino site very helpful friendly customer service .

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Site itself OK, however customer service when I had an issue (still ongoing 3 days later) was and remains very poor.

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Excellent live chat, Harriet was polite and helpful, I’d definitely recommend BetVictor. Many other bookies do not cherish their customers in this way

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All you moaning people out there who are leaving bad reviews out there about betvictor no body twists your arm on this site to play ..you bet at your own risks iv had little wins but better than nothing at all like other sites customer service is excellent bye Emma ..Tanya …any problems just ask customer services before sulking about this site

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Great customer service and good easy to use website

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Excellent staff I’m very happy about Tinas assist
5 STARS +

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Excellent service from Catherine. Got my wee problem sorted right away. Bet victor simply the best.

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I had a problem getting free spins after a promotion but Tanya resolved the problem satisfactorily.

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Excellent casino great customer service . I was live chat to an advisor called Tanya who resolved my query brilliant great customer service

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Never seem to have a problem with Betvictor, live chat staff are very helpful, I once misplaced a bet and they voided it for me without hesitation. Withdrawals are prompt too.

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Tanya was extremely polite and helpful on live chat. I also received a phone call reminding me of the dangers of becoming addicted to gambling. Very good and responsible stuff.

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excellent service

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Customer service is amazing fast response from EMMA…BEST gambling site by a mile very generous with bonuses thankyou for your amazing services Emma thanks stay safe

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In a land far far away I once cashed out some money from BetVictors casino (probably about 3 years ago) I am not greedy and will cash out and not chase more however you don’t make anything from this site.

I had a funny feeling that I’m light of Covid-19 some casinos would drop there RTP knowing that people would play and from the people I know that play here have said in recent time they have struggled to win anything never mind profit from the website.

My advice would be is look elsewhere first, they have little to no perks with the occasional bet X and receive Y and wager it 20x but this is very rare and can it even be classed as a perk?

Skyvegas offer A wheel spin for free…
William hill offer a prize drop for free…
And many other casinos offer you something for free.

You will see nothing from BetVictor absolutely zero and that’s coming from someone who’s held off giving my opinion thinking it might get better when in fact it’s almost certainly in the years that I’ve used them 95% poor.

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Over 4 year's betting online with bet victor..they are ok with football and sports betting..but online casino is a complete fix..never play..especially roulette live games…You might win a little bit ..but ive watched the croupier cheat..they look at the screen and can see exactly what you are betting..the more you put on the less you are actually going to win..the slots you never have big wins..4 years now I played all the jackpot games right till the 11pm deadline..you never win..please don't play online casino games
Save your money and if you want to bet .
Bet on sports and not casino 6

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Was told I could deposit with Paypal and was not able to if they lie about this what else do they lie about?

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I spoke to a lady called Tanya, she was so helpful and helped me sort out my problem! Could not be more thankful 🙂

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This is my first time using this app, but Samantha was great 👍 sorted my problem straight away and with great customer service 😄

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Tanya was very helpful in actioning and helping my withdrawal. Friendly service fast and helpful.
Thanks!

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I was having difficulty withdrawing funds electronically and my request to Tina in Customer Services was dealt with promptly and most efficiently. I have always found betting with the company very simple.

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Worse site ever kepy wimninh laods and bever got a penny of it wagering pish delete my account

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Tinas was so helpful with my problem and stayed with me for good hour or two until we had resolved the issues.TINAS was courteous and professional throughout the process. highly recommended.

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Great games the best wins had a good experience playing slots .

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Only just joined this site and would recommend to anyone .even the live chat staff was prompt and friendly also resolved things quickly

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Fast service, Helen the assistant was great

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Spoke Tania today. Excellent response. Very efficient. Cheers

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Spoke to Helen. Sorted out what I needed done. Very quick and easy. Thanks

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Allows people to sign up with unverified information. I’m get loads of junk from them as someone decided to use my email address to sign up. No way to opt out.
Annoying.

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Excellent customer service, Tina had fixed my account in minutes, thank you

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