Betvictor PLAYER REVIEWS(3255)

darrell
28 June 2021
Comment from uk.trustpilot.com
on Betvictors terms and conditions, or rules BACS (UK Only) Payments will only be made to a bank account in the account holder's name. Funds will be processed the same day for withdrawals made before 3pm UK time. You will need to complete your bank details online. There is no charge for this service. But it did not happen, I gave them all my correct details at 1038 am however was not paid at 1500. went on liver chat to chase, was paid, but late and so money delayed at least 24 hours however ricardo and samantha failed to grasp that bet victor did not act correctly instead sam got my name incorrect even after she had passed me though security and ricardo was repeadly unhelpful and obstructive. I told him to stop digging and admit they were wrond, but no. Clear case of do as bet victor says, not do bet victor does! rules, yes betvictor likes it rules rules a rule is 12 inches, so is a foot, AND A FOOT STINKS like the live chat help ( no help ) at one point I though Matt Hancock had another job already

Nial craig
27 June 2021
Comment from uk.trustpilot.com
Been waiting 3 days now for my money to arrive in bank, its lies when they say you can withdraw fast payment which arrives in 40min. My bank accepts fast payments but I'm still here waiting for 3 days. Spoke to a few agents on the live chat and they don't or can't tell you anything about what's going on. I was told it bad to be done by the process team in the morning! What is that about never heard anythinf like it. There probably making a few more day intrest hold your money. I've had enough now!

SB
27 June 2021
Comment from uk.trustpilot.com
This is a really good, legitimate casino in my experience. The bonuses in particular are some of the fairest out there and they aren't slow in paying out winnings. The only real issue I've had was a technical error in a game paying out the wrong winnings on a bonus (hit a 100 40 cent multiplier and somehow ended up with a 6 euro win?) and despite giving very precise information on when it occurred and what happened in my original email, I received a very automated response asking me for the same information I had already provided alongside questions that weren't actually relevant to my problem which was quite tedious so I didn't bother following it up for the sake of 30 euro but I'm sure if I spent ages writing out the details again they probably would have helped. Customer service are very friendly and they regularly give you wager free spins even without depositing so overall one of my favourite casinos. I haven't received anything for this review but having had some awful experiences with some casinos I do appreciate honest casinos.

Jonathan Guy Goodwin
27 June 2021
Comment from uk.trustpilot.com
Tina is amazing - explains everything so clearly and is an absolute credit to Bet Victor - thank you

LT
26 June 2021
Comment from uk.trustpilot.com
Great casino and game selection. Quick website and fast withdrawals. Happy with my time at Betvictor :)

Stephanie
24 June 2021
Comment from uk.trustpilot.com
Disgusting site! Scam! Nothing but a hustle to build ur confidence. They get you trading higher then they swipe the lot. All you get from support is a series of "I told you so" and arguing they are legit! "No you didn’t tell me you could manipulate the chart to steal people’s money"!!!. I lost about €200,000 to them. Just couldn't sleep at night thinking that I was finished.I saw a review of fundsrecoveryreclaim@tlk.com and she was trending on trust pilot so I decided to give it a try, to my greatest surprise, I was refunded back in just less than 2 days, I'm so so Happy.!

Anthony Bobby Amissah
23 June 2021
Comment from uk.trustpilot.com
I spoke to a lady called Lyndsay on the live chat who solved my problem with ease, empathy and professional ism. Credit to the company and an all round joy.

Luke
22 June 2021
Comment from uk.trustpilot.com
I deposited a fair decent amount of money, and when trying to bet, they immediately changed the odds. Then they asked for verification, which I provided, in the form of a drivers license. Now they want my passport, but I Have not access to it and I told them it would take months for me to get it. On the website, it shows that Drivers License is an acceptable form of ID. Now they hold my thousands of dollars and refuse to identify me, and it has been 8 days so far. Truly pathetic. If they do not unblock my account, I will be taking action against them, with damages. I have provided all their paperwork, and they continue to buy time, doing god knows what with my money. Stay away. Really sketchy and do not play more than a couple small dollars on this website.

Morvyn McMillan
22 June 2021
Comment from uk.trustpilot.com
One of the best bookmakers out there that really cares about customer satisfaction. This is the second time in my life that I really enjoy the service and immediate customer support. Special thanks to a support agent named Rob. Excellent support skills.

Emmie Taylor
21 June 2021
Comment from uk.trustpilot.com
Excellent customer service thankyou for helping me. Love the website it's nice and easy to use, deffinatly recommend

eddie
20 June 2021
Comment from uk.trustpilot.com
App is pathetic along with customer service awful and obstructive? I had problems with app seemingly accepting my bet as It acknowledge bet had been placed but after checking later bet had not been placed. In addition I tried to open betting markets on football teams but the app didn't respond. I contacted BV customer service and as per other people's previous reviews they were very obstructive. They kept asking for "screenshots" of pages. How I asked was this going to indicate what went wrong . Other unhelpful advice was to log out and then log back in which I had already did. So the morale of the tale is don't accept any proper support or compensation as this won't be forthcoming and be prepared for the screenshot request salvo as without this they say they can't help you . Shocking experience . Bye bye BV

TYguy
19 June 2021
Comment from uk.trustpilot.com
Megan was brilliant at resolving my issue..quick and simple answers..no rigmaroll very helpful indedd

Mark
19 June 2021
Comment from uk.trustpilot.com
Cannot Fault them myself other than the good reviews on here about live chat that seem cheap and like tactics used by bad casinos..anyhow my experience with Bet.V is good, I win a lot and they pay within the hour into my account...They have a good selection of games and from my playing enough players so you can win big the next day on the same slots...works for me.I am sure I have never contacted chat as i have never had any issues.Deposit with a Visa card and it works...well, for me.

Dee jay
18 June 2021
Comment from uk.trustpilot.com
I appreciated the Chat Service assistant Lucas' help in helping me to clear an Issue about the Bonus I Received on a Promotion. I also appreciate the Betvictor company's Promotions and Bonuses.

Franco
17 June 2021
Comment from uk.trustpilot.com
Worst company I have dealt with, they just after you deposit and have lost a bit of money decide to block you and then ask you to send proof of income and all other range of documents, which they reject like your trying to apply for a job with them. Please avoid these scammers like the plague. They just decide when and if to let you play and don't make these so called checks before a single penny has been deposited. You will lose and then they just decide to ban you before you can even think of re-couperating any of your losses. Do checks before you let players deposit on your scam website Betvictor!!!!!!!!!!!

Toby
17 June 2021
Comment from uk.trustpilot.com
PLEASE AVOiD- SET UP A BETVICTOR ACCOUNT DEPOSITED AROUND 1.5K GOT TO AROUND 2.4KTRIED WITDRAWING THEN WAKE UP NEXT MORNING TO ACCOUNT CLOSURE… IT GETS WORSE BET VICTOR ONLY TRANSFERRED THE 1.5k I DEPOSITED AN HAVE STOLE MY 869 AN ARE NOT PAYING SAYING WE ARE KEEPING IN ACCOUNT SPEAK TO LIVECHAT ADVISE TO EMAIL CASHIER WHO DO NOT HELP SO IN PROCES OF TAKING BETVICTOR TO COURT THROUGH THISISGAMBLING AVOID TOTAL SCAM REFUSING TO PAY MONEY I WON FAIRLY THROUGH BASKETBALL OVER/UNDERS ON NBA/WNBA BETVICTOR ARE REFUSING TO PAY MY WINNINGS AN HAVE CLOSE MY ACCOUNT IN PROCESS OF COURT CASE

Anthony
16 June 2021
Comment from uk.trustpilot.com
Lucky15 scam I put a lucky15 on with betvictor I had 1 winner at 16/1 and got paid out on a single they told me that they stopped paying out bonuses on this wager if that is the case why have they still got lucky15 on their website this is the second time that this has happened to me in the last year with this firm and pensioners like me are falling for this due to memory loss just take the bloody lucky15 of your website.

Ccc
13 June 2021
Comment from uk.trustpilot.com
Do yourself a favor and don’t made any deposit here .. more then 2.5k in 3 week’s and didn’t see nothing from them .. bad winning and lot of dead hand’s .. 👎

James
13 June 2021
Comment from uk.trustpilot.com
Extremely helpful customer support over online chat, that went above and beyond. Response time was very quick and communication was courteous and understanding.

Eddie Vabole
13 June 2021
Comment from uk.trustpilot.com
Worst service ever!!!

Reece Rutherford
11 June 2021
Comment from uk.trustpilot.com
My chat advisor Beto, was very helpful and went above and beyond to ensure my enquiry as a new gambler was looked in to and supported. He gave me all the answers needed and ensured I was satisfied with the service. Thanks again, Beto!

Alex Bromby
10 June 2021
Comment from uk.trustpilot.com
Betvictor betting was a decent company until late last month and it showed me what a scam company they are. Disabled my wallet with over $19700 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform

Andro
09 June 2021
Comment from uk.trustpilot.com
Can't withdraw money! I am using Betvictor for years. At May 30 I requested to withdraw money but still did not get it. They automatically cancel withdrawal requests, for no reasons, I can't use Skrill and Credit card for withdrawal, they offered me to use Bank transfer but this transaction also was cancelled, they don't have exact answer what is the problem. I am fully verified user and never have any problem before, but now they don't give me my money back...Still waiting for answers but I think I never get money back. So be very careful when you use this website! I will never use Betvictor again!

Ronald Boyd
09 June 2021
Comment from uk.trustpilot.com
Started off great with bet victor.straightforward and withdrawn money in bank account in an hour.i bet on handball and was on a good run and had withdrawn just over a thousand pounds in winnings in a few days.then when went to put next bet on it was restricted and at one time I could put on 1.75p which I took as an insult. Bet victor great but like a lot of others dont like it when you win.i withdrew my money and wont use them again.

macca
08 June 2021
Comment from uk.trustpilot.com
I had used betvictor for years then after betting on the american horse racing at the start of the first lockdown and only because there were no british horse racing, that is when i had stake restrictions. I can only win up to 20 max winnings on horses and my football bets are restricted to just 10 winnings, its quite frankly pathetic. I wanted to place a couple of bets on the euros but i cant win more than 10 so they make it impossible to bet. I really have no respect for bookmakers that are too scared to take bets, its an embarrassment to the betting industry. Seriously i would stay well clear, i had bet with them for so many years and if it wasnt for covid i dont even think i would be restricted as i never bet on the american horse racing. Please just stay clear as u will end up being restricted, its almost impossible to not get restricted if u only bet on sports, mostly just football and horse racing, they love it if u lose thousands in the casinos but as i am not stupid enough to do this they restrict you Avoid at all costs

Taner and karolina
06 June 2021
Comment from uk.trustpilot.com
This is the best by far casino I choose to play on they are simply great! I logged in once and found 1000 in my account WoW. Never won that much in my entire life. Thank you bet victor. Also bonuses are fantastic like bet 5 get 5 and bet predictor where you can win 1000 in bonuses. Amazing site great chat agents simply perfect. Quick withdrawals too. Love this site.

Jag
06 June 2021
Comment from uk.trustpilot.com
Just joined today and it was so a quick and simple process. Not sure why it's got bad reviews as so far it's been great!! Also, it has 30 min withdrawal time frames. Never seen that before so that's good

liam c
06 June 2021
Comment from uk.trustpilot.com
Things start off promising with this site, good odds, with visa fast funds you literally can withdraw your funds and have it within your bank in less than 2 minutes. However, you soon begin to learn every casino game you play or virtual game you play is rigged beyond belief, of course you're not meant to "Win" constantly but jesus at least make it a little bit less obvious that your games arent rigged to lose 99% of the time.

Em
05 June 2021
Comment from uk.trustpilot.com
Tried withdrawing 4000 won’t let me refund back onto my other card on file they want it from the card I used for that transaction!! Spoke to around 10 people in the last 4 days bcoz the card I used will not accept deposits from other company it’s only a cash card!! Fed up beyond words!! Not getting help from no one!!

Jenny
05 June 2021
Comment from uk.trustpilot.com
Finally a transparent, knowledgeable, friendly, informative, pleasant chat assistant ! Bryson, you’re a credit. Thank you.

Neil Wainwright
04 June 2021
Comment from uk.trustpilot.com
My query was sorted out very quickly and efficiently by Megan.

Connor
03 June 2021
Comment from uk.trustpilot.com
Playing fine no concerns untill the asked for documents where salary comes only had deposited 600 very odd from then banned me for 5 years due to been in benefits !! I gambled responsible and used all tools but seems they don’t want you if your not profitable !! Stay away banned me for 5 years !!? They accused me of being a problem gambler !! It’s a legitimate way operators can take as much of you as they like then use power of legislation to legally get rid of you giving you no change to win !!

Jamie Duffin
02 June 2021
Comment from uk.trustpilot.com
Top notch customer service (usually from Tina!), who don’t leave you on hold for ages and sort your problem quickly and efficiently. I had an issue with a bonus being credited due to a site issue and I connected to live chat and had it resolved within 1 minute. You wouldn’t even get an agent that fast on most betting sites!

Mr Maloy
30 May 2021
Comment from uk.trustpilot.com
Had a good experience with a advisor called Pavol,was really helpful and answered all my questions.Great customer service and overall good betting site.Thanks bet victor

Mr Dougall
29 May 2021
Comment from uk.trustpilot.com
I've been asked to rate the Chat, with which I have no problem on the rare occasion that I contact BetVictor. The Agents are always polite, knowledgeable and efficient. I use a couple of other mainline Bookies and, in comparison, BV is generally showing the lowest odds, especially on horses. Other than that, I'd recommend it as a good business.

Marcin Wisniewski
28 May 2021
Comment from uk.trustpilot.com
You actually never win with them. Also they do not keep up to the promotions they offer. I had offer from them, I fulfilled my end and I never seen the promissed gratification. Never use them again.

mick sziler
26 May 2021
Comment from uk.trustpilot.com
Does that t wat Matthew Scarrot still work for you or has he died. This fu ckwit is a con man. Constantly taking palp prices off other bookies and then kicking off when his bet is void. Used to have him on messenger until he decided out of the blue to close my account. I thereforefore closed his and yet again he kicked off something chronic so i just blocked him on messenger. Filthy diseased c unt he is.

Barry Ryan
25 May 2021
Comment from uk.trustpilot.com
Joined the site a couple of months back and I would highly recommend this site, very informative and easy to use and the staff are first class at dealing with any issues.

A J
25 May 2021
Comment from uk.trustpilot.com
Very poor am disgusted that they don't offer cash out on all races. Closed account never recommend

David Houston
23 May 2021
Comment from uk.trustpilot.com
I was told I got my account closed for 5 years because I was abuse but how can it be abuse if I was concerned by the way I was treated by Tina the team leader who the most abusive person in the history of betting companies I have 2 bets up but am getting no response from bet Victor

Jonathan morgan
23 May 2021
Comment from uk.trustpilot.com
Never had a problem with this firm excellent service

Consumer
22 May 2021
Comment from uk.trustpilot.com
Katherine was so helpful in helping me to cancel a bet that I put the wrong amount of money on , so grateful for her time and will make me more careful in placing a bet in the future

Cathal Canavan
21 May 2021
Comment from uk.trustpilot.com
Top notch service from a representative named Tina, couldn't recommend her enough.

Natalie Ebanks
21 May 2021
Comment from uk.trustpilot.com
I’m in the middle of waiting for my withdrawal and from what I’ve read on here and other sites seems like they use any excuse to take money well I’m makin sure I read the small print! As I’ve withdrew using my mums card before so if they try not paying me then I’m definitely taking it further! Handy when got fam that works in law...

delete all
21 May 2021
Comment from uk.trustpilot.com
So many documents need to send them after registration. It's taking time.

Joe Presley
20 May 2021
Comment from uk.trustpilot.com
Had an issue with a couple of bonuses that hadn’t been credited to my account, spoke with Tina on the live chat and she was a great help and swiftly found the problem and credited my bonuses. Thanks Tina/ the Betvictor team :D

Kion Knights
19 May 2021
Comment from uk.trustpilot.com
These guys have literally not paid me 615$ worth of withdrawals over the past 3 weeks now!!! I AM BEYOND LIVID. DO NOT SPEND YOUR MONEY. they claim merchant messed up the withdrawals process but how can that take weeeks to figure out?? Beyond pissed tf off.

Eddie Vabole
18 May 2021
Comment from uk.trustpilot.com
This is a scam. These robed me for couple of grand in their favour. Avoid this site by any cost!

dave kusnierz
16 May 2021
Comment from uk.trustpilot.com
Just joined. Sports betting is very easy to use. Its all clear and easy to search for bets. Casino has a good selection of old and games. The game play is smooth. Live chat is very helpful. So overall 10/10.
Vasile Leonard Marin
28 June 2021
Comment from uk.trustpilot.com
Helpful people, good betting site, decent promotions.
Helpful people, good betting site, decent promotions.