Betfred PLAYER REVIEWS(4287)

Mr Mark Greeley
22 June 2025
Comment from uk.trustpilot.com
Absolute theft simple reviews speak for themselves

MRS NAN WILSON
22 June 2025
Comment from uk.trustpilot.com
I recently migrated from another well known website and I'm delighted to see a range of bet builder bets more suitable to my line of thinking.Website is much more easier to use, it's bright, and it says 'welcome' and we are ready to do business.

Mollie McConnell
22 June 2025
Comment from uk.trustpilot.com
If I could minus a 100 I would shower of crooks

The Slots Auditor
22 June 2025
Comment from uk.trustpilot.com
13 different slots played ? Biggest win 60p13 different blueprint gaming slots played for 25 min on each slot to nothing at all not even 1 slot bonus round biggest win was 60p This happens every single time i play here i just land nothing at all Now since this is ment to be a random number generated system am suer you would of landed something by now but just dead spins all the time And since it happens every time i play here the odds on loosing all the time is just crazy since the slots i play all are around rtp 96.7 % The is 2 things that could be happening here one is controllment of game play or the fact that lots of your slots from blueprint gaming are over 10 years old and now it makes me think in regards to them being so old WHEN WAS THE LAST TIME THEY WAS TESTED FOR FAIRNESS So if your allowing game providers to host slots in this place and they are not giving a fair return to player then it must be some kind of fraud . Between your selfs and the game providers the is foulness in the air . Now here is the thing you wont say anything as you and the game providers are making high returns on our money and i think its my job to warn all to stay well away from here To be honest i have not won a thing here isnce i started playing here a year ago so all i do now is play here to recoed my videos that i publish on my well established you tube channel for the whole world to see how foul this place really is and expose you all for being cheaters i have played slots for 20 years and belive me i have never came across such a bad place like this it falls under my worst 5 places to go and play Now the good things about this place ? Well to be honest the is none at all . Slots that you will never win of and biggest wins are 60p ? Lack of customer service where you will wait for hours . Lots of shameful new slots and not good ones from good game providers Your slots are not fair and your stealing money from customers who will leave soon and never return ? we dont want this every time we play here and why waste your time where you clearly know you will just loose

Lee “Buka” Booker
21 June 2025
Comment from uk.trustpilot.com
Same again as soon as I win a bit of money they stop me winning again till they get there money bk. I've done now with this crap I'm going elsewhere I'm sick of u scanky people

Mark
21 June 2025
Comment from uk.trustpilot.com
Went into Betfred in Carmarthen yesterday .Witnessed a truly shocking behaviour by the manager (Jo) .Manager bullied a staff member in front of me, and continued the behaviour by being rude to me and my partner.Truly disgusting behaviour not for the first time.This manager needs training and a written warning , she has no interpersonal communication skills, essential in dealing with customers I would politely suggest.The employee was clearly embarrassed by the bullying, we were very concerned and uncomfortable by Jo the manager.

ALED GRIFFITHS
21 June 2025
Comment from uk.trustpilot.com
Not worth 1 star. Corrupt Bookmaker Fred is a fake like his staff, worst bookie of all out there! Keep away better bookies out there!

Jenny Lynch
20 June 2025
Comment from uk.trustpilot.com
When you win you win big

Mako Mmm
20 June 2025
Comment from uk.trustpilot.com
I would give Betfred 0 stars if I could. This is by far one of the worst online casinos I have ever encountered. The gameplay feels rigged and lacks transparency, leaving me questioning the fairness of their platform.

Paige
20 June 2025
Comment from uk.trustpilot.com
Used to be a good site until put deposit limit in place.Every time I play now it’s nothing but empty 80p £1 £2 spins and bonus’s. Just shows you that when you limit your spend they don’t want to give you any wins. In reality you were just winning your money back before. Never played a site like it.

Alistar Bolton
19 June 2025
Comment from uk.trustpilot.com
Regulated by the gambling commission for fair gameplay? I’d bet serious money the whole gambling commissions is bent and receive payouts from bent bookmakers like Betfred to keep quiet, nothing is fair and right when we’re talking about billions and billions of pounds, every single gambling site/shop is the same, develop a drug or alcohol habit instead just stop giving your money to these parasites

Chef Ronan
19 June 2025
Comment from uk.trustpilot.com
Very poor. Doing their best not to let me withdraw my funds. Card not supported message even though its the same card I used to deposit. No reply from them after 3 emails. They were however very quick to reply when i attempted to make a partial withdrawal through skrill. Told me i couldnt even though I had already made a small test withdrawl through the exact same process. Are they allowed to mess people around like this?? Does the gambling commission or licence issuers not monitor sites like this to ensure they are compliant with the law???

Gemma Jones
19 June 2025
Comment from uk.trustpilot.com
Over 400 pounds on same game over a week not one scatter but bet Fred have fair play not a chance fair playMy account is minus 4000 pounds over 12 months stuck with same game 50p spins and no scatter screen shot my history to proof this point can some one explain how the fair gaming works has I would like fry o. Win a bit if my money back or at least get some scatters this site needs closure has the reviews state its a scam site but people play hoping to win a bit of money back

David
18 June 2025
Comment from uk.trustpilot.com
Betfred your slots are complete garbage dead spins after dead spins,,, the bonuses are a joke 15 free spins 90p the list goes on over £200 and didnt come close to the amount each game took,,,, yes got bonuses but for a game to take 30 or 40 then pays out 10 15 its disgusting,,,, yes i know thats how slots go but complete crap wont be back 100%

customer
18 June 2025
Comment from uk.trustpilot.com
I signed up using the £50 free bet promotion.However I did not receive this even though I placed the required £10 bet. I went onto a live chat and they said hadn't verified my account via the email they had sent me. WHICH THEY DID NOT! They tried to offer me a free £10 as compensation but that is just falling into to trap. I asked for my original £10 to be refunded and they have now done that.Just be careful

Maximus_Gladiator
18 June 2025
Comment from uk.trustpilot.com
I haven’t played for exactly a month, thought I’d give it a try, and friends, it’s over. Look, I’ve written before, I’ve been playing these games for a very long time and it’s blatantly obvious: this thing is done. They absolutely do not want you to win! Look, games I know by heart are ruined, in a terrible state. I had said this before, once they limited the stake to 5, things would go downhill and now it’s worse than bad. No free spins for hours, thousands of spins lost… Look, I’ve requested a report, and once I get it, I’ll post it here and you’ll see. Stay away from this company. Also, this company is seriously problematic! I waited 38 minutes for a customer representative. I answered all their questions, waited, and then after 5 minutes they said they couldn’t get a response from me and closed the chat! Unbelievable! This company has either gone bankrupt or is about to. Stay away from them in every way!Stay away so they hit bankruptcy, because all they care about is taking your money!

Darren Murphy
18 June 2025
Comment from uk.trustpilot.com
Just good clean site

Jimbim
18 June 2025
Comment from uk.trustpilot.com
Costumer service no existing waited 1h 20 min in chat que and still nothing said 32 min wait.. yeah forget it.. free spins credited but not available on any game.. game it says it on doesent come up on search so yeah eather they r having technical issues or its scam they trying to run

Kev twort
17 June 2025
Comment from uk.trustpilot.com
Absolute joke shop !!! I self excluded myself and my self exclusion was up so I went in shop and man behind the counter said I had to ring gamecare up to serve a 24 hr cool down period which was fare enough but as soon as I lett the shop he was on the phone complaining about me entering shop but I went over to him only asking if self exclusion was finished !I now receive a letter saying I’m still banned and they won’t except any more bets from me from any shop because of job’s worth behind counter!!!To be honest done me a massive favour as fob machines definitely on low payouts compared to most other bookmakers .

Marcel Totorean
17 June 2025
Comment from uk.trustpilot.com
This app is a joke now,ofcourse I played and lost again over 150£ but is my fault that I'm keep giving them chances and think that they didn't put me on a loosing path but they proved me I'm right this weekend on top of that I had 90£ spent with a "huge" 1,40 returned that's amazing for them to give me 1,40£ in return after I spent 90£.literally when I had already 89.20p spent i won a hand with 1,40£ in rest literally and dead spins with nothing not even 5p and they say that they are fair,well that's a joke.but today was the most fun of all.In the weekend I played on the game that if u spend 20£+ u get on Monday 30 free spins but surprise, I had to speak with the live chat team to find out that I never played to earn those free spins but the guy said that he will put the 30 spins on my account in any case.So really?????after spending over 120£ on that gave u telling me I'm a liar and I didn't played???????aaaaaa,before we forget,I had to wait 32 minute on the live chat to be connected with an agent but instead of that my chat was disconnected out of the sudden. I had to join the chat again and wait another 30 minutes for somebody to answer. Literally the customer service is ville on this site now.U lot went down and im not surprised that u have such a low score on reviews.U literally are only robing people of money and only cause you're owner is a money graber.......Joke of the app

James
16 June 2025
Comment from uk.trustpilot.com
Terrible. Tried to cancel bet but just kept adding the same bet. Ended up with THREE bets instead of ONE. RIDICULOUS.

Tony
16 June 2025
Comment from uk.trustpilot.com
Shocking payouts , without doubt the worst casino experience ever , stay well clear a total rip off

Benn
15 June 2025
Comment from uk.trustpilot.com
225 pounds on same game not one scatter deposit at different times on same day absolutely a scam my account is minus 4000 pound over 12 months DO NOT sIGN UP another 100 pounds on same game no scatters 325 pound on one game not one scatter how's tht fair play

nicki fagan
15 June 2025
Comment from uk.trustpilot.com
All I can say this site is absolutely awful. Don't waste your money on this site I waited on chat for ages nothing back at all sent 2 messages and still nothing back at all quick to take people's money though doesn't matter what game you play it takes every bit off your money Never seen anything like it stay away from this site worse site I've ever played on.And to make it worse you cant get through on chat and no reply on messages.

Desmond O'Callaghan
08 June 2025
Comment from uk.trustpilot.com
Betfred use to be a good site but over the last year they have offered me promotions and never reward me with the free bet this has happen so many times, the only way I get rewarded it by leaving a review here. They can’t even be bothered to reply to emails. I won’t be deleting this review as this company has wasted so much of my time contacting them. Its not about the little free bet it’s about them being dishonest that bothers me the most.

Marie
08 June 2025
Comment from uk.trustpilot.com
Hi why do you keep logging me out due to inactivity after about 10 mins it's so annoying

Jason Biwer
08 June 2025
Comment from uk.trustpilot.com
Put loads in win jack avoid at all costs better give your money to charity

Paul Gilbertson
07 June 2025
Comment from uk.trustpilot.com
Good site, competitive prices and nice promotions

Gianni
07 June 2025
Comment from uk.trustpilot.com
Customer service is shockingCustomer service is shocking, the rewards scheme and bonuses are laughable, prices are competitive, if you’re looking for a lot of markets then Betfred is good. Customer loyalty and benefits isn’t a thing for them. It’s a shame- 1 example I spent of £800 on the slots and god no free spins or free bets.

Keith Watkins
07 June 2025
Comment from uk.trustpilot.com
My account shows £80 credit available . I have tried to Play Poker or place bet and message shows insufficient funds I have sent several messages but have not had are reply.I have tried to telephone but each times No one is availableI have asked for Refund of £80and have still had no reply

Chris
07 June 2025
Comment from uk.trustpilot.com
I’ve been with betfrd since the start of last year.it was and I say was a good site to play on slots,this year it has been awful,I’m not a novice,been playing online slots for years,I always play £1 a spin,kept a track off my spending on this site the past couple of months,£45 each week,normally get back around £15 if I’m lucky on a slot that should be over 90 percent RTP but it pays out half that percentage every time,typical example tonight,£45put on,went 18 spins without a single win,did actually(finally) bring in free spins,which got me all excited,only to give me 10 feee spins which paid out £1.50! I have not had a decent win from this site for months and months,I feel like all us players need to get onto the gambling commission or something to look into our accounts,I’ve not had a withdrawal since gawd knows how long,and stop with the bull reply’s of how your site is tested etc,you have turned into a take scam site,how are you keeping players,I will never know,read your reviews,we are all saying the same,I expect to lose but I also expect to win something decent every now and then,and another thing,why can I never get onto my transactions,it never loads,is that because you don’t want us to actually see how much we deposit to the zero amount we withdraw disgusting site!

Richard Lamb
07 June 2025
Comment from uk.trustpilot.com
As a final warning to everyone who reads these posts. STAY AWAY FROM BETFRED's FOBT's. This company and their 'unscrupulous' boss Fred Done see these machines as some kind of 'cash cow'. The only post I'm going to leave going forwards is this: The full details of whatever the GC tell me as regards everything they know and been provided with by their Testing Labs about these FOBT's, particularly roulette, via an FOI. I'll get it, even if I have to get the ICO involved. This spin bar is based on the 'mathematics from the madhouse'. In the meantime, please just stay away. I don't want a reply to this either, thank you. I won't take any notice. I hope I've made myself clear.

Paul Enright
07 June 2025
Comment from uk.trustpilot.com
Yesterday I deposited £202.80 with Betfred online and finished yesterday slightly up on £233.03 however when I try to log on today under username limerick11 Betfred ignore my attempted log in completely they are now unlawfully holding on to my £233.03 even though I have emailed them repeatedly requesting that they refund my money immediately. This is clear and blatant theft I will be taking them to Court in Derby P A Enright 7/6/25

David Coleman
06 June 2025
Comment from uk.trustpilot.com
I've been going in my local Aikman ave shop for 12 years over the last 18 months I've won about 5grand. They have decided I can now only bet sp now no prices or boosts. I'm 63 + this was my source of entertainment with a few others guys + my 2 sons. Very disappointed in you betfred the value value value has been taken away!!!!

Shaun Norrish
06 June 2025
Comment from uk.trustpilot.com
Definitely getting quite fed up with having to keep coming back here in an effort to have these cheats exposed.Today £20 deposit: game fishin frenzy *again*..goes as follows..over 160 spins for the first bonus (10p stake) don't even want to test £2 gameplay you'll be rinsed in seconds. So the first bonus after an absurd amount of spins plus the 16 baits it drops it in..10 free spins not one fisherman the payout 55p...pretty standard apparently with these lot! Back to the base game...the second bonus practically drops in 10 or so spins in and my excitement isn't even triggered knowing the last bonus was a crock..anyway another 10 free spins...fisherman comes out once...£2.60 win game over. The base game throughout the £20 deposit paid back a massive £1.25 which gave me combined winnings over £20 of £4.60 😂 well I can assure you the game is definitely not a 96.12% RTP that's quite obvious as for 8 days playing on 10/20 and 40p stakes I've not had one bonus over £10. So I hopped on the live chat and after the incompetent donut I spoke to closed the chat it asked for me to leave a review..oh my what a mistake that was. Here's what I had to say 🙂Utterly scripted and highly manipulated site. Always take take take without a prayer of ever winning anything bar pennies. 200 spins in today TWO bonuses 55p return and £2.60 return and overall accumulated wins via the base game of £1.25 which gave me a whopping £4.60 back in over £20. Game fairness is non existent and the RTP is highly tampered with and it doesn't just go for fishin frenzy and its apparent 96.12% RTP it's goes for every other game I've played too. Furthermore the constant logging out of my account in mid gameplay is another way of you cheating and resetting the RNG along with your non existent RTP you already don't get is next level scummy. Until I see a genuine change in the game fairness you can expect my custom to be going elsewhere with genuine game fairness and genuine payouts. Ive requested my overall RTP via email and will apparently receive this in 48 hours. So I'll keep this updated when I receive the abysmal returns I've gotten since playing here. Bare in mind I video record all my gameplay and take screenshots of every bonus/ my balance and everything in between. So be wary as these will try and give you the same copy and paste garbage message..seen it all as ive been doing online slots for christ knows how long being 38 and this by far has to be the worst site I've ever encountered. And that goes for the utterly corrupt cash out system they have too. Any way to make a buck..right Betfred?.

David Scoles
06 June 2025
Comment from uk.trustpilot.com
Absolute joke of a site deposit £20 playing fishing frenzy and up to around £55 and it signed my out due to "Inactivity" whilst im actually playing a slot it's in mid spin ffs!!!!!Now it won't let me sign in saying it doesn't recognise my details that I have been using for months and are stored on my phone the very same details I signed in with in the 1st place!!! Ok I will change my password get the email changed my password get a big green tick next to it signin again not recognised I mean ffs. It's only around £55 but it's my £55 .

Chris Clack
06 June 2025
Comment from uk.trustpilot.com
Be very wary! They allowed a third party to deposit into my account and cash out all my bets. They cannot see any failing on their part and my loss.

Benn
05 June 2025
Comment from uk.trustpilot.com
Utter joke they reply back saying they want the fairest payouts please explain how 410 pounds in one day on two games 110 on one game 80p spins got the bonus 3 times 1st time... NO WIN2nd bonus.iwon 2.253rd bonus won 6. 25So went on another game 300 pounds on 50p spins NOT ONE BONUS That's a fair percentage of pay outsBecause if it is can some explain it to me pleaseI've actually took time out for a while on my account to save me losing any more money let's hope when j go back on the fair Payout policy is working

Marcel Totorean
05 June 2025
Comment from uk.trustpilot.com
If I could I would give them 0 stars.So last week played 500£ and I dot in return 0 ofcourse but no surprise to be honest. What I was shocked is that from 500£ I got one bonus with 8,60£ in return. Today I played 60 and true it did took me up to 170£,then I wanted to see if my gut is right and from there they will take me to 0 and ofcourse they did.No matter what game,stake I was playing they literally didn't gave nothing back.I think totally I got from 170 about 13£ in wining from 16p the most of them to maximum 3£.I wasn't angry that I lost it because I was sure that is what they will do with me no matter what,what pist me off that after I end up to 170 the only thing what was happening evry 5 minutes is that I would be logged out from my game instantly and saying that I been logged out due to inactivity. How is that possible??????This app is becoming a real joke .I'm really really really considering to close my account with them cause is not a app that I would recommend to nobody no more.Now they will say the oooo u need to take a break and we sorry but that's the rpp and all the otwer things what they say when stuff like that happens but to be honest all that is a lie and they know it we know it

saulius lukosiunas
05 June 2025
Comment from uk.trustpilot.com
Biggest scam website ever 🤬🤬🤬 hundreds of spin's not even trying to get further. Constantly 1-2 scatter game 🤬🤬🤬 got finally few bonuses all dead completely 🤬🤬🤬 soon you deposit log you out. Playing bonuses in middle bonuses log you out constantly 🤬🤬🤬 I guess that's it's new ways to robbing people of🤬🤬🤬 honestly hundreds of spins in different stakes got bonus 3 times total and paid less than 10x absolutely joke 🤬🤬🤬 worst then in bukers on streets 🤬🤬🤬 if you like lose your money welcome here this website definitely rob you of till last penny 🤬🤬🤬 probably if be allowed taked your short from your back to 🤬🤬🤬 worst website ever I played in my life 🤬🤬🤬 I seen bad once buth this one just blasted all doors off 🤬🤬🤬 friendly advice stay away far it's possible 🤬🤬🤬

Kerr
05 June 2025
Comment from uk.trustpilot.com
When im playing on my mobile i keep getting logged out after about 10 mins even during s game

Trevor Jones
04 June 2025
Comment from uk.trustpilot.com
Playing slots for the last 2 days and getting logged off the site due to inactivity ,even tho I'm actively playing slots this has been frustrating as hell ,I asked for compensation, and got told we won't give anything for this ,iv been logged off I guess more than 30 or 40 times in 2 days this is ridiculous and feel like I'm starting the games from scratch everytime ,I know you will say the games don't work that way but this has been a really bad and frustrating exspirance for me ,I'd like compensation of atleast half the money I spent in the last too day's ... but I guess your tentical issues that affect me dosent matter to you ,I know I won't get anything,if I got something from a shop and there was a fault I'd get my money back or if there was an issue with a product part compensation or full would be offered but the greed from companies like betfred is discussing, they won't give you anything even when it's there fault

John A
04 June 2025
Comment from uk.trustpilot.com
Can't say Bet Fred have ever cheated me but customer service has fallen off a cliff in recent months. When I signed up there was a telephone helpline and an email address. The former ceased months ago, and now the email support address is using an automated reply telling you to use the awful (even by AI standards) online assistant or fill in an online form which they might reply to 48 hours later. When you want to know why you keep getting logged out every 10 mins (for 'inactivity' even though you're very active) or why betting info you need to prepare for tomorrow is still not online at 8:30 in the evening it's frustrating. If it was something more serious it could be very worrying. My reaction has been to no longer even consider using the BF account for anything serious.6 JuneJust got a notification from a noreply address at Trustpilot saying:You’ve written a review for Betfred, and they’ve asked for more details to better understand your experience.If you provide some extra information within 3 days, it’ll help them recognize your experience and respond.Add review detailsIf we don’t hear from you, the company may not be able to recognize your review as genuine.Well, sorry. I'm not jumping through hoops for them. They know the complaints are genuine because a) I've written to them about it, b) others here are complaining about the same thing and c) because it is genuine. It took them a couple of days to send their customary AI reply where they tell me to change my settings or use a different platform. Anything except address the problem - which is obviously with them. If they expect me to start up yet another communication they can get lost. And if Trustpilot believes that casts doubt on my integrity, so be it.7 JuneNow Trustpilot is sending 'reminders' (again from a no reply address):"Just a reminder that you have 2 days left to provide more information or your review may be taken offline."The fact is the information is in the complaint. BF have taken their telephone contact line down months ago and now no longer have customer service email. This makes it pointless trying to contact them about urgent matters (such as online accounts being logged out for 'inactivilty' every few minutes - as mentioned by other people here).Asking for more 'details' is just part of a tactic to string things out rather than deal with them. And if Trustpilot want to take my review down for not playing BF's game then take it down - and close down my registration.

Natalie davies
03 June 2025
Comment from uk.trustpilot.com
Why the hell does your site keep logging me out whilst I’m half way through a game. Been doing this for 2 days straight. Oh and by the way, check your machines cause it’s been the same dead play for weeks now.

Elliott Horton
01 June 2025
Comment from uk.trustpilot.com
Absolutely shocking behaviour from bet Fred won 114 and it’s disappeared out my account .won 112 on Thursday and still not retrieved my money scammers I’ll be taking this further

Mollie McConnell
01 June 2025
Comment from uk.trustpilot.com
If I could give minus ten plus I would bloody joke where games are involved someone pull my eyes out for I'm actually going blind or this is lagging big time and we all get the same shifty response our games are regulated by who I would like to no serious like customers deserve better

Lee Sivell
01 June 2025
Comment from uk.trustpilot.com
I have a Betfred app on my phone Covers all sports good value odds easy to stream What more do you need The other thing that stands out with Betfred looks at the top horse races all sponsored by Betfred.Pity some of the other bookies don't take note

peruda hudson
01 June 2025
Comment from uk.trustpilot.com
well what a croc these people are, new wellington st in blackburn..a guy was having a good day..several good wins, the staff said to him we cannot take anymore bets off you..wtf is all that about... the same at hills..a guy was about 5k up and the manager said if he carries on we will have to bar him... if occurs to anyone..ask for it in writing, giving an explanation..then take it to a solicitor... thhis just shows what these cretins are all about.

Ričardas Malažinskas
01 June 2025
Comment from uk.trustpilot.com
Not a first time I’m writing this not last one either so far Betfred is still unreliable as it was before. So far deposited on 3-5 months 2,861 managed to get back 1500 in a wins of 40-200 as this site wont allow u to win anything bigger than that. Not only they prevent you from winnings but as well if u for example withdraw a sum of any like 20 or 40 and try play after that u will loose all of them and lets say y would try to deposit several times u will loose loose loose loose time after time after time so there are no wins as u will be delt with pages reloads and some other phenomena in game like multiple game errors ect. So it will make sure of your loss no matter what. worst most unreliable scamming site i have ever seen. Like really there is 0.0000000000000000001% on pay outs i mean stake 2 pounds and u will win 40£ on bonus rounds no matter how many bonus rounds u will have trigger 😂 sad that such a big gaming industry does these dirty tricks. So there u go Betfred im writing to warn anyone and everyone who sing up to your site not to do biggest mistake i have done. Congrats Betfred 2025 most unreliable Casino if u can call it that way.! Now for fact i know what your staff response will be as i can guaranty you will go oh no we don't do that our casino is watched and regulated and we do anything to make sure its fair. So don't even try to drop such a lie as anyone who played long enough will not believe that. And o do write my review based on your casino no lies no catches until u will fix it and make it playable i will keep informing other’s about your so called fairness good luck. And you should be glad i cannot attach a file other wise u would be done for scams but i will find a way to handle the proof of your fairness in those 250 screen shots and 5 more videos that i have took to just prove who is wrong.
Daestar_
22 June 2025
Comment from uk.trustpilot.com
Not recommended they don't pay much on winning regardless of how much you deposit
Not recommended they don’t pay much on winning regardless of how much you deposit