Bet365 PLAYER REVIEWS(3462)

David Hogg
03 October 2025
Comment from uk.trustpilot.com
Want to bet my money like a real man but you won’t let me put more than a tenner on a definite winner. Bad move lil bro

Tenko
02 October 2025
Comment from uk.trustpilot.com
worst company for betting, i won so much money and they limited me

M Khan
02 October 2025
Comment from uk.trustpilot.com
Bet365 used to be one of the best bookmakers around , offering a wide range of markets, fast payouts, and a smooth verification process. Sadly, that’s no longer the case.Now, as soon as you open an account, they treat you like you're trying to win millions from them. The verification process has become unnecessarily aggressive, and even when you comply, they still restrict your account within a day or two of use. It feels like they’re looking for any excuse to shut you down.Their markets are often suspended during crucial betting moments, and placing a bet takes far too long , by the time you're done, the odds may have changed or the market is gone entirely.If you try to resolve anything over the phone, expect to be on hold for hours, only to be passed around with no solution. It's more frustrating than helpful a real waste of time.Many people join Bet365 for a bit of fun and casual betting, but they’ve made the experience completely miserable. The enjoyment is gone.In my opinion, Paddy Power and some of the newer bookmakers offer a much better overall experience quicker, fairer, and without treating every customer like a risk to their business.Bet365 may advertise everywhere, but the reality doesn’t live up to the hype. Right now, they’re not worth a penny to play with.

Mr NICHOLAS CONSTANTINE XYNIA
02 October 2025
Comment from uk.trustpilot.com
Worst website to pay out they spk b.s that there the worlds biggest bookmaker for many reasons but cant have a $1k bet on A $11 SHOT

Kingnai King
02 October 2025
Comment from uk.trustpilot.com
Avoid, they restrict your account if you are winning decent. And will ask questions on the way you bet lol. Joke of a company been restricted from betting for over 3 months now and they keep saying they’ll email me once they are done with their checks

Jimmy Jones
01 October 2025
Comment from uk.trustpilot.com
Seriously. Member for 15 years, restricted my account and trying to contact any support method with 365 is virtually impossible, they are more guarded than fort Knox.

Larry
30 September 2025
Comment from uk.trustpilot.com
The minute you are successful they will limit you! They are the worst betting site out there! They advertise like crazy but they are not a site I would recommend to anybody! Complete trash.

David Page
30 September 2025
Comment from uk.trustpilot.com
Too much AI Influence with the random number generator, which you can double on some games, suggesting in that very statement it is!

Franky
29 September 2025
Comment from uk.trustpilot.com
This company is only ok for sports betting or any other live form of gambling, but dont you dare try to play slots after a sports win, because they will take all your profits with bonuses paying very little or zero. They say all this 3rd party approved etc… but let’s be honest who’s more likely telling the truth? The millions that play these sites or the few that work behind the scenes for these companies?

MrVoorhees
29 September 2025
Comment from uk.trustpilot.com
My buddy had a push on a parlay and he lost and was told it was a 3 way moneyline meanwhile that’s not even an option for NFL there are BETTER gambling apps out there then this trash company

Bone
29 September 2025
Comment from uk.trustpilot.com
Warning, Don't play with these people. They are scammers. I joined the site on 09/21/2025. Made a 20.00 deposit. Placed a few bets on NFL. Lost! They give me the 200.00 promotion. Placed several more bets using the promotional funds. Won 1160.00. All of sudden my account was restricted and then terminated with no explanation.

J W
29 September 2025
Comment from uk.trustpilot.com
I placed a $5 multi-leg parlay with +4000 odds. Every leg but 1, won and the last leg “pushed”. The bet literally said “push” on that leg, however they settled it as a loss overall. Trash company…

Ivars Gibietis
27 September 2025
Comment from uk.trustpilot.com
Stealing casino no fairness at all, kropļi

gerasimos
27 September 2025
Comment from uk.trustpilot.com
review is for the slots.i am plying over a year slots in bet365,so i have full tested the whole games.I mean i played thousands of spins on play n go games moon princess 100 rise of olympus 100,book of the dead.etc.in this year bets from 0.20 to 1.00 euro and the biggest win on bonus is 110 euros ONE YEAR AND BIGGEST WIN WAS THAT.if someone whould tell me this i wouldn't believe it.It like they done something to the program of the games.

Xander
27 September 2025
Comment from uk.trustpilot.com
Don't protect customers from gambling too much. Caused family issues but claim to promote responsible gambling. BS

Matthew Dew
27 September 2025
Comment from uk.trustpilot.com
Very bad app especially roulette super rigged im making sure nobody plays never hits a multiplier then when im outvof money or don't bet it seems to hit i can also bet 30 numbers out of 36 and its always finds a way to hit something i don't bet on

Paul
27 September 2025
Comment from uk.trustpilot.com
I tried to place a bet and the funds were taken from my account but the bet was never placed , I am having great difficulty having this money returned to me , the customer service are less than helpful , blaming technical difficulties , I will be avoiding in future

Teebee
26 September 2025
Comment from uk.trustpilot.com
This site is complete utter joke back on again tonight and 1200 down again 1 win spin out all roulette tables again slots no bonuses absolutely god damn joke greedy greedy

JJ P
26 September 2025
Comment from uk.trustpilot.com
SCAM!!!! took my deposit. Restricted my account now won't let me log in or get my money back. SCAM!!!

Pawel Orzechus
26 September 2025
Comment from uk.trustpilot.com
25 spins 0.00 won again ... no add gifts after speek .... nothing.... depo depo depo ... not place for good time blleeeee.....

ron waynie
26 September 2025
Comment from uk.trustpilot.com
Don’t know what they have done to the app but it’s shocking. Slow laggy and can’t even watch a stream u bet on. I will from now on never use this betting platform for that reason. 1 star 👌

Paul Bradley
26 September 2025
Comment from uk.trustpilot.com
This company must be avoided at all costs. I used to tink they were the best. Now the worst. A few months ago they delayed settlement of a winning bet when the result was all over the media. Eventually they gave me A £50 free bet when a supervisor called me and said he did not understand the delay in settlement. They have constantly messaged me with regard to deposits and had the phone call from them. I told them time and again that I was comfortably off but they didn't listen and harassed the life out of me. A few weeks ago after placing a £6 bet@2/1 a winner. On the same day settled as a loser. I got in touch with live chat who said it would take 9 hours to sort out and would be reviewed by THEIR SPECIALIST SETTLEMENT TEAM. More about them to folllow. The next day I got an e mail from one of their agents stating that the bet had been wait for it VALIDATED AS A LOSER. I got onto live chat again and told them again my bet was a winner sending evidence. After waiting 2.5 days the bet was eventually settled as a winner. Sending 4 e mails in regard to this bet I received a call from their responsible gambling team who had restricted my account causing me to try to place a bet which would have won me £35.00. This guy told me I had lost £9 a day over around a month. I told him 2 pints of beer and I have spent £20+ on treats for myself that day. I was not happy and lost the plot.I had told this company time and again about my financial situation but they clearly are so thick they did not understand. On Monday I placed 2 in play bets on a cricket game.The event I had bet on was completed at 13.30 and 1 of the bets was settled promptly but the other was unsettled after 3 hrs. Now this company send you messages when you have had too many deposits yet they had failed to settle a bet returning me £100. I was fuming and again my account was suspended and I got the call from Ricardo re responsible gambling. Both these responsible gambling men told me they understood my frustrastion they clearly did not. Since then my account has been closed yet I had an e mail from bet 365 saying this was not about my financial situation. Well what the hell are they doing bothering you so often. One last thing I took £250 off this company getting someone to place a bet for me. They said this was to be advised against. If they are so keen to contatct people re responsible gambling what are they doing advertising their business world wide through various channels. They have taken the fun out of my life and the pleasure I have. Avoid this company at all costs as they fail to understand what you are telling them. The responsible gambling team are all idiots and their Customer Service agents know nothing about Sport. Denise Coates take note. Pat Cooney take note. Bet £3.65 once the best are now useless.

Kris Allen
25 September 2025
Comment from uk.trustpilot.com
How you can play slots for 4 weeks and not win a bonus feature on anything!? Not once did I win myself a feature bonus on any of the 50+ games i played. Napoleon was the worst played on 40p for just over 6hrs with no bonus or 'Bighead' as they call it I also played 124 credits in one instance without a single win not even 40p, how on earth is that possible if gaming is fun & fair??? Stay away from Bet 365

Martin Walden
25 September 2025
Comment from uk.trustpilot.com
Was trying to browse the markets and a page comes up saying "there are no markets in this category contact us"contact 365 and there dont have no idea what the problem is.frustrating website.

Lee Revell
25 September 2025
Comment from uk.trustpilot.com
I did have it on 5 stars but this site has suddenly been feeling very rigged. You bet £1 a spin get maybe £40 to £60. Bet £2 yet you might get £20?? Wtf.It's gone so downhill I advise new players to avoid

Kevin LoDolce
25 September 2025
Comment from uk.trustpilot.com
You can't get to the betting sometimes you get shut out and when you talk to customer service they don't understand problem terrible app.

Joe Collins
24 September 2025
Comment from uk.trustpilot.com
Worst site for bonuses dospite whether you deposit 10£ or 2000£ Boylesports.kwiff MUCH MUCH BETTER REWARDS AN REGULAR REWARDS

Olugbenga
22 September 2025
Comment from uk.trustpilot.com
Advertised an "instant" Apple Pay withdrawal. It's been over 24 hours and still nothing. When I chased them up, their customer support was useless. They just kept repeating that their "payments team" hadn't processed it yet, with no reason why. Then they just end the chat on you without even solving the problem. Are they sleeping on the job? Get my money sent and I'm never using Bet365 again. Avoid if you actually want your winnings.

Slottakias
22 September 2025
Comment from uk.trustpilot.com
By far the worst company ever. Full o bugs, bad bet settlements and impossible to contact support. Just a useless company.

Andrei Apetrei
21 September 2025
Comment from uk.trustpilot.com
I’m absolutely furious with Bet365. My account was restricted without any reason given. I asked why and their support staff could not tell me. I asked how long it would take to fix and was explicitly told “24 hours.” That promise was made 7 days ago — SEVEN DAYS — and nothing has happened: no updates, no explanation, no timeline, no escalation.This is unacceptable. They’ve frozen my access and left me in the dark while holding my funds and my account. For a company of this size to show this level of incompetence and disregard for customers is shameful. Do not trust Bet365 with your account or money if you expect basic communication and accountability. I demand immediate reinstatement or a full explanation and refund of any inaccessible funds — otherwise I will escalate this complaint to the relevant gambling regulator and my bank.Shocking customer service. Avoid.

Harry Sharp
21 September 2025
Comment from uk.trustpilot.com
Avoid this site!!, a slot I played advertised how the bonus win worked, I hit the bonus win and it indeed didn’t work how it’s said to work in the game rules.Money sucking bottom feeders!Their 24/7 chat doesn’t work either and neither does emailing them through the site.

Laura Palmer
21 September 2025
Comment from uk.trustpilot.com
BET365 Are shocking I’ve done £1,718.70 all there have done is take all my money & never will never NO BONUS on all games.. STAY AWAY PEOPLE!!!!

NUTREL YT
21 September 2025
Comment from uk.trustpilot.com
Con I no it’s my own fault but spent thousands on here and only ever won £100 . Sadly I’ve lent both to play again . They will take millions from u trust me and only pay back £50

Bazkez
21 September 2025
Comment from uk.trustpilot.com
Been on the site for a month. Has lots of free games to play on horse racing and football. 2-0 up and your bet wins at football. Site is great However deposited 1.5k and zero withdrawals. Whats worse is not a single upswing more than the feature or free spins pays. Won a poker tournament tonight £600 and immediately £600 of dead spins on the casino. Too predictable. Same patterns non stop . Altogether made about 30/40 deposits over 1500 pounds. Zero withdrawals

Amun Seven Kemet
21 September 2025
Comment from uk.trustpilot.com
This company is trash the worse experience I’ve ever had on any Sportsbook the app always crash you can barely reach anyone live chat isn’t any help don’t waste your time nor money with 365 bets go to MGM or someone else. Read Reddit reviews over 10,000 complaints.

Michael Simpkins
21 September 2025
Comment from uk.trustpilot.com
Have used them for a long time. Sometimes good, sometimes not so good. Winning bets not paid out, so have to check everything. Email link doesn't work but the last straw was when my account balance went from £9.50 in credit to 42p in debit. There is no way of checking the balances that they read off so just as easy to use a new bet firm.

Cal
21 September 2025
Comment from uk.trustpilot.com
Horrible company they will ban u if u win. No point you will only lose money or get banned if u win. Basically a scam

Francis Watson
20 September 2025
Comment from uk.trustpilot.com
If i could give less than 1 star I would. This company is completely woke. Restricted my account I phoned and spent an hour waiting to get them on the line. Then got an email to ring them up as they need to talk to me about my account again 40 minutes in a call to get told they are offering me a self exclusion I said who do you think you are telling me what to do I’m nearly 40 years old. They then said well In that case we need to shut down your account. Could have told me that in an email instead of having me call an already busy line to make it even more busy. Worst betting site in the world as far as I’m concerned. Shitty green colour as well interface is horrible. I hope whoever makes decisions has the worst end to the year possible time wasting bastards

Steve Millar
20 September 2025
Comment from uk.trustpilot.com
£20 of my £30 deposit disappeared,I contacted Bet365 to be told it had been transferred to their gaming site,which I hadn’t done,they said their fraud team would investigate.I was contacted to say they’d found no evidence that my account had been hacked,I asked what game & what time it was placed,it was on Roulette at a time that I was at my grandsons party,I told them that was totally impossible,only to be told to take it up with the police if I’ve still got an issue.Totally shambolic investigation, & not interested in fraudulent activity on their website Don’t sign up with these cowboys

david davies
20 September 2025
Comment from uk.trustpilot.com
Zero stars if possible - after a winning streak and withdrawing substantial funds I found my account to be blocked - the excuse was that 2 accounts were held at the same address - yes that is totally true my son owns the other account bet365 !!! After 5 years ( yes 5years ) of trading with you all of a sudden you look into this as an excuse - nothing to do with the £800 I withdrew not so long ago!! - you should be ashamed of yourselves -absolute filth of a company -customers beware if you like winning ( the reason we gamble !! ) do not use this company - actually froze my remaining funds of which I am still waiting for - joke of a company - sore losers - never mind bet365 - thanks for the holiday - free of charge 😂now stick your company where the sun don’t shine

Milton
20 September 2025
Comment from uk.trustpilot.com
promotions and free spins are non existent, easily the most greedy bookie out there, there is no giving back to customers with these greedy cxnts

Ken
19 September 2025
Comment from uk.trustpilot.com
Wish I could give 0 stars.I played on this site for 2 weeks, dead spin after dead spin, then finally a feature win today, I wish I could upload the screenshots I got today to show you all why you should NEVER spend a penny, cent, whatever on this site, to win 90p on a feature after playing 1000's of pounds is a F'ing insult. Should have read the other 10,000 + negative reviews before joining.Take heed, you will loose your money!!!!

Michael Stanik
18 September 2025
Comment from uk.trustpilot.com
0 Customer service, this should be illegal to do. How can customer request missing funds/offer when you dont allow customer to contact you, I contacted you trying every option available and 0 response or help. The website always slow and difficult to navigate especially when its important to the customer it'll be hidden from them,

JBow
18 September 2025
Comment from uk.trustpilot.com
I enjoy a little flutter every now and then, some games are great but most have awful payouts, some games don't work properly, raised issues unfortunately don't get answers or there is always a clause that isn't in your favour. High DAILY Deposits are needed for any good wins. Not many freebies or spin specials never payout anything..... "Reels roll on by the bonuses" 😥 Fantasy football is impossible to win even if they are free to enter. Definitely not what they advertised.

Christopher
18 September 2025
Comment from uk.trustpilot.com
Was traveling through Ohio and thought I would try Bet 365. Upon trying to sign up, it continued to not work. Called and spoke with a live person. Was told they won't give me any information, but I was banned from the app permanently. Obviously don't know why, but that's literally the stupidest thing I've ever heard.

phil
17 September 2025
Comment from uk.trustpilot.com
The games are great but they dont pay out as lets say they 'Used' too atleast for me. And I can now loose alot of money fast if not careful. The scene is much more competitive than it was and individual slot game developers/programmers are probably saddened that the player is not getting enrichment and decent gameplay, reviews here speak volumes . I quit all online slots 6months ago due to the low payouts i suggest you do the same if not enjoying. Alot has changed in the nature of many of the games and more complex animations and carrots dangling which is not indicative of a win or bonus coming and is for animation purp only. All tease and sleaze may coin it and my living room physical fullsize fruit machine is more predictable and humble than these modern day online versions. I.e if i play dumb and flood it with cash it will force a jackpot. Online very different and controlled.The industry flows thro many a loophole and rtp and rng and millions of game cycles is one of them, educate yourself read around ,play the free demos of nearly every game imaginable which are also available online. Peace love and light x

Andrei Apetrei
17 September 2025
Comment from uk.trustpilot.com
Avoid ,this app start to be a scam !

Dave Bindas
17 September 2025
Comment from uk.trustpilot.com
Got in promotion of 300 in bonus bets, won some, had 145.00 in bonus bets, then they closed my account. On phone, girl gave no reason, but did say it happens..did send what I won, but left bonus bets on table...what a scam...don't get scammed

Suzanne Skinner Chambers
17 September 2025
Comment from uk.trustpilot.com
Wow oh wow how much more money do you have to put on these games lucky twins is all I ever play but dead spin after dead spin absolutely appalling might have to close down I have never heard anything like it and it advertised on TV that terrible
Lynn Valentin
03 October 2025
Comment from uk.trustpilot.com
Horrible business. Limited on what slot games you can play. Wasn’t worth the $$ I deposited or the match I was given if I couldn’t bet in the games I wanted. You need to do better with your business.
Horrible business. Limited on what slot games you can play. Wasn’t worth the $$ I deposited or the match I was given if I couldn’t bet in the games I wanted. You need to do better with your business.