Bet365 PLAYER REVIEWS(3046)

Lee “Buka” Booker
28 April 2025
Comment from uk.trustpilot.com
All i can say its a scam app ive been keeps screen shot videos of me getting bonuses in total over 2 months ive had 17 and every bonus ive only won less than a £1 over what ive stacked so it makes you play again because u haven't won anything and after the bonus it gives you nothing doesn't even show a scatter. Contact me and i will send the videos i have guys so it stops people playing this shocking app

August Miller
28 April 2025
Comment from uk.trustpilot.com
Great offers nice website and good odds

Daniel
28 April 2025
Comment from uk.trustpilot.com
Bet365 was super disappointing. They hit me with unfair bonus terms that made it almost impossible to cash out anything. Withdrawals were super slow too and took way longer than they said.

Kerry Hall
27 April 2025
Comment from uk.trustpilot.com
I bet eubank on a majority decision only to be told I've not won when this was the result. Don't use this company they are thieves . I'll be taking them to small claims court.

Alexander
27 April 2025
Comment from uk.trustpilot.com
Was originally a foolish 5* reviewer until I found out what they were really like. Offered a cash out and took it immediately and amount showed in my balance so you can imagine my surprise when they reversed the bet due to a change of outcome??My question then is as BACKERS can we reverse ALL CASH OUTS WE HAVE TAKING when the bet has then won? Despicable company and this is not isolated given trust pilot reviews.My advice to all punters is BOYCOTT BET365

K k
27 April 2025
Comment from uk.trustpilot.com
Its mad. First time I tried to do betting and won. Guess what.They put restriction on my account.Wow I cant believe how salty they can be.Never sign up for them if you are anxious person.

P H
27 April 2025
Comment from uk.trustpilot.com
I’m surprised by all the bad reviews, I’ve had very good luck on their app, had quite a few wins and withdrawal is easy. Though I only use the casino, not sports/horse racing so can only comment on the slot games

Ian Duerden
27 April 2025
Comment from uk.trustpilot.com
I couldn't agree more with most of the comments on here - what a shocking customer service this company provides - absolutely no care or empathy or sympathy whatsoever. If you ever have cause to request anything from them then you will get the full experience of being nothing more than a punter there to fill their coffers.I am surprised if the UK Gambling Commission does not view these web sites. If they do they should ask some serious questions about the complaints this company receives, their policies and procedures and how they are resolved - which mainly seems to be by "two fingers"

Eddy
26 April 2025
Comment from uk.trustpilot.com
Impossible to deal with or to navigate the site.You need a degree in ambiguity to even begin to understand how the thieving tactics are allowed to prosper. SHUT THE SITE DOWN AND PROSECUTE THE SCUM.

mark oliver
26 April 2025
Comment from uk.trustpilot.com
Used to be a quality site to play slots, now it just seems to take and very rarely give you something back. Takes forever to get a bonus feature and they never pay out. Disappointed with bet365 because you should be able to trust the big sites.

Lee “Buka” Booker
25 April 2025
Comment from uk.trustpilot.com
Wow joke of an app 2p win in £30 spent the score for these says it all don't use guys scum people and what is the.l point in your daily free game when u win spins you don't win not even 1p so whats the point in playing ive put £100s in and not got 1p out so to me its a scam and would like you to get bk to me and explain why! You might as well get rid of it free game just a waste of time

Sudhir Sudhir
25 April 2025
Comment from uk.trustpilot.com
I do not recommend this app for betting. It will suspend your account anytime. Horrible experience!!

Dhanraj Mekale
24 April 2025
Comment from uk.trustpilot.com
This is a fraud website. No one should trust it and waste their time and money. This company only works to rob people. I have experienced it.

Dale Lovell
23 April 2025
Comment from uk.trustpilot.com
Avoid this betting platform at all costs. There is no customer assistance or help and is entire driven by ripping off their customers. An error on their platform costs me my bet at which they were unwilling to rectify. Beware they will give you NO consideration what so ever

Mr Hession
23 April 2025
Comment from uk.trustpilot.com
Almost impossible to place a double bet .. navigating around this site ..nooooooo. Impossible.last bet I am going to place then closing my account.. Horrible.

Consumer
22 April 2025
Comment from uk.trustpilot.com
Without doubt the worst casino I’ve ever played. Never had a win over £30. Bonus are rare and when you do get them they are rubbish. 32 red or William hill 1000 times better that’s how crap this casino is.

Victor Bodrug
21 April 2025
Comment from uk.trustpilot.com
Totally idiots the rules

Mr Ricky Stephen Clare
21 April 2025
Comment from uk.trustpilot.com
bet365 are thieves placed a bet on a horse to come top 3 the the horse came 3rd and they declared the bet a loss this is the second time theyve conned me of winning absolute shit service and fraudulant betting service

Paul Uniack
21 April 2025
Comment from uk.trustpilot.com
Bet on boxing to win over 8.5 rounds , bell went for 9th round then fight was stopped did pay out because said it had to be at least 1 minute 30 seconds into round 9 to qualify for bet even though they offered a cash out then said it was a mistake,

Ionut Gabur
21 April 2025
Comment from uk.trustpilot.com
The staff doesn’t know its rules. Actually doesn’t know the betting rules.I lost a bet over 1 goals where has ended 0-1 and they marked as lost and on the same ticket on Man Utd - Lyon they said the game is lost because I bet that will be under 6 goals and the calculated all 9 goals whem their site rules in the first paragraph sais that, the bet will count only the first 90 mins. The worst of the worst. I won’t recommend to anyone

Karla Fernandez
20 April 2025
Comment from uk.trustpilot.com
I play daily slot games like classic fruit slots to even modern ones with storylines. Won a jackpot recently of ₹3000 which was the highlight of my week.

Mr Ricky Stephen Clare
20 April 2025
Comment from uk.trustpilot.com
absolute rip offs give you the option to bet win and each way and when your horse comes 3rd they dont pay out yet they take the money for the 2nd or 3rd place . absolute con on horse racing betting dont waste your money online with these better off in the bookies on the high street

Juan Martin Suarez
19 April 2025
Comment from uk.trustpilot.com
Thanks to Kabir for helping me fix my account and withdraw my cash rewards. Within 30 minutes everything was sorted and I got my money.

Andrew Marshall
19 April 2025
Comment from uk.trustpilot.com
Does not update on the live betting said player had not had a shot on target and he scoredAlso did not get bonus on online slots even though had three bonuses just had to move on shocking

Vidya Nair
19 April 2025
Comment from uk.trustpilot.com
I am able to use this platform and place my preferred bets on any game 24/7. There is no restriction at all.

Paul Moralee
19 April 2025
Comment from uk.trustpilot.com
went on to chat 3 months ago asking why do I not receive free bets when I use daily for my horse racing..she says it's down to activity on account that's why I don't get rewarded 😂 I use every day so clearly full of shit advisors..to prove a point I deposited every day for a further 2 months still no rewards/goodwills and asked to check my transaction history and explain that there full of shit for telling me its down to activity for free bets..this time they told me am not due becasue I don't qualify for weekly rewards £20 per day doesn't qualify for rewards wey aye man...DO NOT WASTE MONEY WITH BET355 YOU WILL NOT BE REWARDED SIMPLE AS THAT..TO PROVE I SPEND £140 EVERY WEEK FOR 4 WEEKS AND WASENT QUALIFED FOR £5 BET CREDITS 😂😂😂 absolute joke of a site....GO SOMEWHERE THAT YOU GET REWARDED FOR CUSTOM

Nik
19 April 2025
Comment from uk.trustpilot.com
Worst experience I had with a bookmaker. Very bad customer support not worth even trying to open an account. Bo way to talk with them and solve the issues. Whenever you ask something they jsut close the chat forcing you to waste hours trying to solve your problem. Holding my money and don't allow me to do anything with them scammers!!!

Thomas Smith
18 April 2025
Comment from uk.trustpilot.com
Ok place to work at

Abril Herrera
18 April 2025
Comment from uk.trustpilot.com
Withdrawals are super smooth. I use crypto, my winnings hit my account in less than 15 minutes every time. That's how it should be!I enjoy betting on virtual sports when there are no live matches. It's always fun!

customer
18 April 2025
Comment from uk.trustpilot.com
The worst casino app around. They make you play 400 dollars to collect on a 20 dollar bonus so I had to keep playing also the odds are worse then other casinos. The odds are better and fanatics FanDuel and Bally's. They have the best odds of winning

Bhavesh Singh
17 April 2025
Comment from uk.trustpilot.com
Since I have been using bet365 for around a year, I am getting free bets and cashback offers. It helps me play more and that too without doing extra investment.

Martin
16 April 2025
Comment from uk.trustpilot.com
Had an account more than a decade ago. Voluntarily but it on hold. Tried to unlock it 12 years later but didn’t have the phone number saved from 12 years ago, support wouldn’t help. Tried to open a new account (new email, new address, new phone number) and they instantly closed it, wasn’t even able to login. Support was rude and seems to have zero interest in customer experience. I’m sure there are plenty of other companies who actually value your business.

customer
16 April 2025
Comment from uk.trustpilot.com
The problem is that the agents doesn't pay winnings and there is bi cystimer support

Gav McCabe-Stickney
16 April 2025
Comment from uk.trustpilot.com
Had an account. Tried to deposit money, logged me out and customer support said they have closed my account, no explanation. The worst betting company! Do not bother signing up.

Jo Co
15 April 2025
Comment from uk.trustpilot.com
biggest joke I've ever witnessed in my life. They cancelled my account when I signed up, for no reason. When talking to an agent at customer service he just said that my account was cancelled and will remain like that forever but that he can not tell me why. When I complained saying that had to be a joke he threaten me that I'm not allowed to speak like that to an agent. What an absolute joke of a site. Stay away at all cost.

David Page
15 April 2025
Comment from uk.trustpilot.com
Not bad, lots of games to choose from, some really are convoluted to the point they are just not interesting as you cannot really follow so called win lines. Lot of games heavily reliant of other features being active, but you need to get this too and then fill that, but you have to do this and collect that, oh no was reliant on that too. Take this new game, kong 3. this has features you have to unlock, so it costs you cash to unlock the features of the game! so its not enough for you to deposit, now you have to pay to unlock what should be available from the get go.! And with this game i noticed as you unlock these extra collects on reel 1 and 5 it actually reduces down your collects. The fith collect option is a gold cup that appears next to the table. when this happens it becomes the main focus of the game. free spins, collects all seem to be very inactive and the game seems to heavily focus on getting banana symbols with cash amounts, which 99% of the time simply give nothing, block wins due to lack of collects on reels 1 and 5 and fill this cup up. every 30 spins it may activate and then gives you 3 options to pick, under which is one called the wheel. had about 50 attempts on the selection. never landed that funnily enough.MMm. One curious thing. all casinos use random number generators. so how can some games have an option of, click this button to wager x amount more and double your chances of bonus? So are we claiming to double randomness? and if that claim is being made, would that not suggest some sort of cohercian on the casinos part with regards to your account! bit odd. Also the more you increase your wager, the more the reduction in high symbols and bonuses and fetures on reels. Still its probably 1 of the best i have played at. customer service is good, payout super quick, vast array games. I played a game the other nigth, 1 pound wager nothing massive, hundreds of spins, and every now and then i would get a 0.5 increase on my muliplyer when in free spins. i got that multiplyer up to 8.5 and after about 5 minutes i dropped the wager to 20p. free spin came in on the second spin. little suss but lot of instances like this. happy playing

Conor Williams
14 April 2025
Comment from uk.trustpilot.com
Absolutely atrocious!! Opened an account with them and won on my first couple of bets to wake up the next day to a email saying they was closing my account due to the nature of my business!! Absolute B******T!!

Consumer
14 April 2025
Comment from uk.trustpilot.com
BEWARE!: Bet365 entice people to place a bet to get a deposit of up to 3 times your bet up to £10. I placed a £10 bet at the 2025 Grand National. Shortly after this the £30 duly appeared in my account (so far, so good). However within hours the £30 had disappeared. Curious to find out why I noticed a lot of restrictions in the conveniently long small print, including that the bet placed could not have an odd greater than 1:5. Clearly this clever rule and various other limitations are there to effectively make the offer unusable. This policy, whilst I don't find surprising (generally a too-good-to-be-true carrot should raise suspicion) left me with the impression of blatant lack of transparency in the heading advertising this attractive offer. Like me, I expect hundreds of thousands of people to fall for this and donate their £10 to Bet365 unwittingly.My gentle message to Bet365 is: THANKS! YOU WILL NOT CATCH ME AGAIN

Wayne Cawthorne
14 April 2025
Comment from uk.trustpilot.com
What a disgrace this betting site is they never reply to your questions no contact centers they just want your money greed greed greed

Aniulek
14 April 2025
Comment from uk.trustpilot.com
First time i won more money in this casino from all casinos. Thank you bet365.

X R
13 April 2025
Comment from uk.trustpilot.com
I played NYlotto last night. I included number 8 and 9 which came out.When I checked the results number 9 was changed to number 20.It’s unfortunate I didn’t take a screenshot but definitely they tempered with the bet.Screenshot is now the way forward to expose their tricks

An
13 April 2025
Comment from uk.trustpilot.com
Closed account immediately after trying to open! I think they're lying about the free bets offers for new customers and don't want to give them out. It's happened to loads of others. Illegal! Avoid. Scammers.

Mark
13 April 2025
Comment from uk.trustpilot.com
Dreadful customer service. I had a bet that won but is showing as void. It’s not a lot of money but still annoying. Used the web chat to try and understand what was going on. Once I finally got through to a person rather than a bot, they were hopeless. Really long delays between replies and then a vague and dismissive final message. Held an account for 10+ years without issues so very disappointed that when I’ve needed to access support the experience has been so poor.

James Leslie
12 April 2025
Comment from uk.trustpilot.com
Most corrupt company ever casino games so rigged

Dave Maltby
12 April 2025
Comment from uk.trustpilot.com
Absolutely shocking company - stay well clear of this lot ! I bet rarely - usually only the Grand National and Boat RaceThis year I opened an account with this dreadful bunch, deposited £100 from my wife’s account (with her permission) and Bet365 accepted the fundsI used the accepted funds to place 4 wagers for the National which were also accepted by Bet365They subsequently emailed me to identify that they shouldn’t have accepted the funds because the name of my wife’s account is different to my ownI tried to cash out the bets so that I could retrieve my wife’s funds and place additional funds using a debit card in my own name Bet365 won’t return the funds to the account from which they accepted them, and propose to charge me £12 for cashing them out As an aside I wonder whether there is a website or online forum dedicated to the experiences of customers unfortunate to have dealt with this company. Domain names are inexpensive to procure, and sites are very easy to build. Is “.con” a valid suffix. ?I wouldn’t ever wish this level of poor customer service on anyone and recommend to avoid them

Lazar
12 April 2025
Comment from uk.trustpilot.com
Good app interface, seamless deposit/withdrawals. Has fun games and sports bets and pretty good offers. Does have technical issues occasionally though

Gerald Arentzen
12 April 2025
Comment from uk.trustpilot.com
Straight up liars. Says online that you can deposit from any financial institution, pre-paid cards and all. They say that just to get you in the door. That’s when they demand an actual bank account. If you don’t have a “real” institution to back that card up, you are a peasant who isn’t allowed to partake. Uck Fay bet365

Anthony Hoy
12 April 2025
Comment from uk.trustpilot.com
Cannot log in to super six because I have difficulty logging on to your website to accept my IDENTITY to my account.I have been accepted recently with my drivers license and it was as required as you said to enter and again I am unable to access my account when you continue to ask me to enter the required information that you have accepted.

Dave Baker
11 April 2025
Comment from uk.trustpilot.com
Well firstly this must be the only positive review I've ever wrote about a gambling site!! So firstly I'm not a huge depositer I play for fun. So far I'd say for what I've put in it's been more than fairplay. I like the layout of the site, it feels clean and easy to navigate. I had no idea on the offers page there was a bingo scratchcard. Won 5 free spins and just withdrew £80! Bank transfer payments are much easier and faster than most sites on withdrawals as well. Id say this is the fairest online casino I've used and I've used nearly all of them! Well done Bet365!
Karl E
29 April 2025
Comment from uk.trustpilot.com
Been using these since they started. They used to be great. But not anymore. had a few issues with bets with them the last year or so. Too complicated to go into here in detail, but basically if they can rob you, they will. The final straw was when I received an email from them telling me they had done a Credit Check on me and had put limits on my deposits thereafter. these 'limits' were way above my normal deposits so I cant understand why they would do this other than to play mind games with me. maybe because I don't chase my losses? they also pepper you with £5 free bets to keep you 'playing' while at the same time claim to be all for responsible gambling. they are Sneakmoids and will get no more business from me.
Been using these since they started. They used to be great. But not anymore. had a few issues with bets with them the last year or so. Too complicated to go into here in detail, but basically if they can rob you, they will. The final straw was when I received an email from them telling me they had done a Credit Check on me and had put limits on my deposits thereafter. these ‘limits’ were way above my normal deposits so I cant understand why they would do this other than to play mind games with me. maybe because I don’t chase my losses? they also pepper you with £5 free bets to keep you ‘playing’ while at the same time claim to be all for responsible gambling. they are Sneakmoids and will get no more business from me.