Bet365 PLAYER REVIEWS(3164)

R.Phillips
14 June 2025
Comment from uk.trustpilot.com
Scammers avoid at all costs. Bet with the big players instead

Kamerico
13 June 2025
Comment from uk.trustpilot.com
My 2 stars are just because they paid me without much trouble. But they haven't changed a bit, once you make a buck or two they'll kick you out almost immediately.I guess they had been doing this since this company was created, but it's waaaay worse now. Instead of improving their platform and make it better suited for their business model, they just get rid of their costumers. Not very wise IMO.They had the potential to become the world's most powerful sportsbook if hadn't chosen such a miserable path. Maybe that's why it's for sale.

Edward Naylor
13 June 2025
Comment from uk.trustpilot.com
sports side ok the game side legal robbery.

Shaun Norrish
13 June 2025
Comment from uk.trustpilot.com
This site is still utterly atrocious and always has been! Payouts are absolutely pathetic!! £100 in deposits...50p play..TWO bonuses of fishin frenzy JPK. First bonus was 15 free games no fishermen £1.50 return the second 10 free games and collected a measly £1 pay line and again no fish. After that 28 teases 15 with the scatters landing on the first two reels and missing the last 3 every single time. And then done money depleted. It is an outright scandal. She turns over insane amounts of money annually because the games are highly tampered with! Feel sorry for those who try the £2 stake..the gameplay must be stale as a rotting flipflop and probably costs hundred for pennies in return. Promotions are non existent it's just all round garbage. Hope she gets her site banned although she'll still be living the life of a thief with 100s of millions the corrupt cheat. P.S the jackpot king baited 4 times and never landed 👍 could live to 1000 years old the 1 million will still be there.

dave minas
12 June 2025
Comment from uk.trustpilot.com
After enjoying the site at first, I started to win money and my account was suspended. The excuse given was that I was ‘playing too much’They refused to lower my deposit limit as a solution and told me my account would be suspended for 6 months. Unprofessional customer support. All because I was winning money. So I closed this account and enjoyed the many other gaming sites found online.

Mr harris
12 June 2025
Comment from uk.trustpilot.com
I have been playing slots online for 6 years and decided i would try a few new slots so joined Bet365.AVOID this betting company at all costs.The worst slots i have ever played even borderline a scam.But it's your hard earned cash so try for yourself but my account has been swiftly closed.

Nick Byron
12 June 2025
Comment from uk.trustpilot.com
Never win on 365 anymore, had a few decent wins in the past, then I lowered my deposit limit because I was depositing more frequently and wanted to be more responsible, ever since I lowered my limit I’ve won absolutely nothing, in fact I don’t think I’ve made a single withdrawal since. I don’t expect to win all the time but damn, it feels like my account has been flagged on their system not to win, all seems very dodgy.

Ijaz Ahmad
12 June 2025
Comment from uk.trustpilot.com
I am with them 15 plus years but they never let you win if they see you are winning from somewhere they block you from that place customer service is worst asking same thing again again leaving after 15 years

Nick Hannaby
11 June 2025
Comment from uk.trustpilot.com
They are the worst bookmakers a round They closed my account saying I am betting to much I don't have problems with no one else

Ghost B
11 June 2025
Comment from uk.trustpilot.com
bad i played gates of olympus 1000 i came in the bonus and hit big and then they locked my account to gamble so i search the support for help and they told me that i should call them or they call me for responsible gamble 😂 and all that losses over months they will not call you about responsible gamble only when you win big they locked you account big scammers never again this casino

Edward Naylor
10 June 2025
Comment from uk.trustpilot.com
306 spins on Legacy of Dead and couldnt get a bonus shocking.

Marynka Volodkievicova
09 June 2025
Comment from uk.trustpilot.com
Useless customer service, I wanted to find out why my account was restricted and some incompetent person, who had NO CLUE sat there could give me no information, then I was told the decision was made by some kind of relevant team, I asked for CONTACT to relevant team, vote quotation of some paragraph as a response. I think that relevant team don't even exist. Waste of time and people who sit there are incompetent and they know NOTHING

Automated XS
08 June 2025
Comment from uk.trustpilot.com
Spending so much time opening an account and they block you right after without giving any reason. I asked their chat twice and they just closed the chat without giving any reason. Do yourself a favour. Open an account in stoiximan if you are located in cyprus or greece.

Joshua H
08 June 2025
Comment from uk.trustpilot.com
I signed up with them years ago and just recently tried to login. I was put through to their live chat where I was told I had failed the verification process due to an issue with my driver's license and would not be allowed to reactivate my account and this issue could not be resolved. The chat support person told me this was decided by the relevant department and their decision was final with no chance of a compromise. I have never experienced such vague, unwelcoming and unhelpful customer service such as this. I'd hate to think how difficult and neglectful they would be to customers when money is involved. If they can't show customers any respect at the door they certainly wouldn't in the store

Aerial
08 June 2025
Comment from uk.trustpilot.com
Pls don't trust this gambling company. Lots of unethical business practice going on. They monitor your account. They let you win first but as soon as you take their bait, you wont realized they already robbed you. Whatever you gonna do, change games or change the timing, any day any time, your account is filtered within there system NOT to win anymore. There draws promotion offer is questionable. My love and interest of playing online games was gone because of this gambling company... Its not too late for you not to be a victim of their wrongdoing.

Christina CC
08 June 2025
Comment from uk.trustpilot.com
I tried opening account, they blocked it immediately notifying that the account is blocked and cannot be reopened ever again. Waste of time, terrible customer service. Do not try! Imagine if you won anything...

MC
08 June 2025
Comment from uk.trustpilot.com
My wife and I tried to place our first bet with no success.She was blocked with no explanation and I was allowed in but technology issues prevented playing, made me lose a lot of time and let's see if money is recovered.Their technology is so poor, so is their customer service.

mark oliver
07 June 2025
Comment from uk.trustpilot.com
Lighting fast withdrawals if you manage ro get a win, the reason for the 1 star review is its pretty obvious when playing they manipulate the frequency of bonus features happening, a dirty trick in my opinion which a lot of uk based sites are doing now like corals,ladbrokes etc.

Rajesh Maharaj
07 June 2025
Comment from uk.trustpilot.com
The casino games glitches often Not worth it!!As it will suck every dollar out of you.Maybe worth it for sports.But to me this has got to be the worst app for casino games!!

Jalal Hajabrahim
07 June 2025
Comment from uk.trustpilot.com
I joined the poker sight first couple of days was fantastic no surprises no unusual bad beats very normal but suddenly after couple days things changed in one day I had over 100 files of unbelievable Drew’s things that never happen in live games I send them the files and asked them to see if it’s normal and closed my account. It’s not really poker they choose the winners and losers it’s pretty obvious every hand when I had aces kings or queens in later stages I got called by 8-3 or 5-2 9-4 I’m talking about going all in with over a million chips and get called which I knew in live games no one ever calls you all in with 5-2 against queen then the flop is 2-2 not once or twice over 100 ever bad beats it cost me over 1k in few hours I’ve never seen so many quads and full houses in my life and all against you so I advice any one one joining this sight to only stay for the first couple days then stop this sight is the worst in uk stay away I hope I read the reviews before I joined them

stephen Vincent
07 June 2025
Comment from uk.trustpilot.com
Shit company who take the piss out of customers been with these fools for over 17yrs recently removed now need to validate who I am ffs “, will make a formal complaint they won’t except council tax or my V5C official documents

Tommi Tagg
07 June 2025
Comment from uk.trustpilot.com
Avoid, they are crooks, misleading promotions, lock your account when you win, not to be trusted.

Jason Cheung
07 June 2025
Comment from uk.trustpilot.com
I only stake bet a few times only and it limited my stake amount with less than GBP1 per stake after winning of GBP40 only.

Aw
06 June 2025
Comment from uk.trustpilot.com
Worst site ever promotions are crap and so are the payouts dead spin after dead spin don’t waste your money on these thieves

tim duffy
06 June 2025
Comment from uk.trustpilot.com
Been frozen out of my account. For no apparent reason. Been told i have to wait for a phone call. From there team of people. Been waiting for over 24 hours now. Got back in touch with them through live chat. Which i was told they are busy. And the call will still come. Can't close my account or withdraw my funds. Which by the way us only £97. Until i receive this call from them. Been using them for 10 years. But this is a joke never again.

Earl Earl
06 June 2025
Comment from uk.trustpilot.com
If I could give it zero stars I would it's a scam they cheat when you bet live basketball 2k they cheat its ridiculous but everything must come to a end one day they gone get exposed and in deep trouble for cheating millions of people out they money.

Robert Irwin Bobby
06 June 2025
Comment from uk.trustpilot.com
If your a First Nations person who ha mental health, and say this stupid site puts a restriction on your account because of your mental health. Is sucking balls, now I have just been ripped off by there gambling professionals who give advice and want to know your exact personal information say on how your , say ptsd or any mental health, they want to every detail. So if you want to play this stupid bet365, better not mention you have mental health, especially when I only wanted to bet on the Stanley cup and nothing else, why I hate everything about gambling and just thought maybe I can make a few bucks on a few games . I have parents who are passed on and where very addicted to gambling in all forms and so was my grandparents. This is such stupidity that they do this. I will never bet again , just lotto 6/49 n lotto max once in a blue moon. Money is not everything when you have a beautiful life and family, why need to destroy my family for over stupid gambling.

Brandon Scott
05 June 2025
Comment from uk.trustpilot.com
Bet365 has stolen money from me. I made an account, which passed verification. Made a deposit a few days later with a credit card and noticed I had to use a debit card in order to withdraw to. Remind you, I still haven’t made any bets at this point. So a day later, I deposited 1000.00 dollars with my debit card. An hour later, they suspended my account due to “verification.” They are asking for ID, photo with ID, and bank statements. I do not feel comfortable in sending all that information. I have asked them just to reverse or refund the original card but have denied and stated that they will not. Told them I don’t care about betting, that I would show proof that I own the card to get my money back but still will not cooperate. Not for sure how they are legal allow to do this. STAY AWAY!!

Mitchell Watts
05 June 2025
Comment from uk.trustpilot.com
what a joke of a system, the app goes down along with the website, deposited for the game tonight which starts in 30min, can't access anything to place my bet, rang up to see what is going on and to be told it can take up to 1hr to resolve, asked if i can withdraw my money to place on another platform just to be told no and it is what it is, absolute joke. don't gamble with this company, use sportsbet.

Ann
05 June 2025
Comment from uk.trustpilot.com
My review is for Bet365 Ontario. When the app was handled by the UK it was a much better platform. The cashouts were fair, you were allowed to edit bets, you could auto cashout. Once it was taken over by Ontario everything changed and it really is a complete ripoff. You can no longer edit your bets, once you place a bet they provide a cashout that is less than the value of your bet, if you have a 10 pick parlay and 9 of the 10 have won they are offering a 30% cashout;it should be 90% cashout. You can no longer auto cashout either. Like I said a complete ripoff. I would give it zero stars if I could.

Marko Cerovic
05 June 2025
Comment from uk.trustpilot.com
Good odds and boosts but as soon as you start winning you are beeing reviewed. And if it happens again they give you another review. My one is ongoing 6 months😂😂😂

Family First
04 June 2025
Comment from uk.trustpilot.com
Scams new users once they win and makes getting your winnings very hard Currently holding a 900 deposit from my friend making her verify accounts that are not even hers saying she needs to verify identity al because she won there was never a issue while losing but now it’s a issue when she withdraw

Henry Ch
03 June 2025
Comment from uk.trustpilot.com
Awful website.used to be good a few years ago.now they limit players very fast even if you make small profits.they even ban accounts if they dont like the way you bet.A real mafia do not bet with these .someone should take them to court for shutting down and limiting all those betting accounts..

Gaganveer Mander
03 June 2025
Comment from uk.trustpilot.com
poor service they are not even stay on their decision thats not fair at all please guys save yourself from this scam. first they promise and then won't let you withdraw your winning money. save yourself from this scam

Loraine
02 June 2025
Comment from uk.trustpilot.com
The spins called Gold cash big spins from playing £77 playing 20p spins all the way down to 0p not once did i get the 3 big spins symbols to trigger the bonus feature.Bottomless money pit thats all i have to say avoid they should be shut down.I worked for a bookmakers and know theres something not righ!!

Albert
02 June 2025
Comment from uk.trustpilot.com
Absolutely the worst of the worst, extremely difficult to withdraw your winnings, rude customer service, worst experience ever, do not even put your money in this site this is the absolute worst.

Paris Tjanis
01 June 2025
Comment from uk.trustpilot.com
I wanted to bet on champions league, and after I deposited my money, it needed verification, which is understandable. I gave all the information required, passport, driving license, ID card, utility bill and phone bill, yet here 15 hours later, I'm not verified. I tried to withdraw my deposit, but then they needed a postal verification which is stated in the bills I sent them, but a costumers service agent told be it could take up to 28 days.So I didn't get to bet, and I still can't use the platform, and maybe in 28 days time I can get my money back.I highly recommend you find another platform as this is highly laughable

Dee Everett
01 June 2025
Comment from uk.trustpilot.com
Had some.wins nothing.major.to.withdraw. don't look.for.jackpots.they.dont.come out. I've had 2 bonus.symbols 19.times never got the 3 you need.for bonus.round. on the whole a.good.site.with a.wide.variety.of games.

Gavin Bowen
01 June 2025
Comment from uk.trustpilot.com
They questioned the amount I was betting even though I had a separate betting bank, I was being questioned via chat for hours during which they froze my account. in the end I said do you want me to close my account with you as this is getting ridiculous and they just agreed and just shut my account down. Go to Betfair this will never happen, better place market's ect with them. Will never go back to bet 365 again.

Mel Taylor
01 June 2025
Comment from uk.trustpilot.com
Shocking customer service and rude emails. Threats to close your account with a substantial amount of money in there. I complained via email and all they did was send the same email again and repeat the rudeness. I withdrew all my funds and I suggest using another betting provider.

Consumer
31 May 2025
Comment from uk.trustpilot.com
Wanted to bet psg to win champions league but took ages to verify, every time the checked they said they required my name on bank statement but my name was there, in the end I gave.. don’t recommend this site, there is reason they so many 1star reviews lol

Jesse
30 May 2025
Comment from uk.trustpilot.com
You will be limited if you start making money. Worst site I have ever dealt with. They also falsely advertise a no sweat for 1000.00 dollars. But when you try to place a bet, they will deny it and approve like 200 dollars. So you don’t even get to use your entire no sweat. This sportbook, I believe, needs to be investigated

Shawni Harrison
30 May 2025
Comment from uk.trustpilot.com
Catastrophically the worst site! Not a single win in 45 spins, continuously. screenshots and recordings of slots jumping, or crashing! Absolute scam site, need shutting down asap

Bianca
30 May 2025
Comment from uk.trustpilot.com
Worst experience ever!Trying to create an account here seems impossible. I understand that people need to be thoroughly verified and totally agree with that. But... My account was verified, yay, you can play. Great. Deposit of 20 Euro. Awesome! Now my account is blocked because my last name on my bank account is spelled with a Y and on my passport it is spelled with IJ. In the Netherlands that is not a big deal. But ok, I get it. Now, I would like my 20 Euro back and close my account. But they need a bank statement for that. I don't want to give my bank statement to just anyone. There is no explanation why they can't just reimburse my 20 Euro.

Edward Naylor
30 May 2025
Comment from uk.trustpilot.com
dead spin after dead spin month in month out you make billions but still have to rob everyone its disgusting.

Nutrition and Fitness Coach 101
29 May 2025
Comment from uk.trustpilot.com
They close your account with money in so basically steal your money and don’t give reason and cannot discuss it with them . Honestly they are criminals .

Mr Green
28 May 2025
Comment from uk.trustpilot.com
I am being extremely generous with 1 star, you don't deserve it. Slot wins are virtually non-existent these days, with no promotions, terrible customer service, etc. Ladies and gents..AVOID.

Lalo G
28 May 2025
Comment from uk.trustpilot.com
Been with these guys since 2017ish. Have always been steady and have come a long way. The thing i admire the most is the LIGHTNING fast withdrawals available. I mean you get ur withdrawal within 1-2 hours versus other places. They have great promotions running all the time and usually you get a chance to participate.

Krzysztof Oleszczuk
27 May 2025
Comment from uk.trustpilot.com
They wanna eat your money too.was one game im win kick me out im login back no game in history like ghost gone.i can't find this game gypsy
Emma Galloway
14 June 2025
Comment from uk.trustpilot.com
I’ve been using bet365 for a couple of years, maybe longer and I can genuinely say that I’ve never won anymore than a few pound. The biggest wins I’ve ever had are around £3-£7 it’s never been exciting. Squealin riches is one of my favourite games and I play it on other sites too but I really do notice how different the gameplay is on bet365. It’s extremely poor compared to everywhere else. I have now permanently closed my account and I will never make a deposit on there again.
I’ve been using bet365 for a couple of years, maybe longer and I can genuinely say that I’ve never won anymore than a few pound. The biggest wins I’ve ever had are around £3-£7 it’s never been exciting. Squealin riches is one of my favourite games and I play it on other sites too but I really do notice how different the gameplay is on bet365. It’s extremely poor compared to everywhere else. I have now permanently closed my account and I will never make a deposit on there again.