William Hill Review

I am using William hill app nearly a year. While I try to bet on a match it didn't place my order.giving an error like when yor bet price change. Tried again did same. My balance was same
I tried 3rd time able place order the bet. Then realised i have charged 3 times.
There is a fault and they don't accept it. Customer service blaming me i have habit. Asked for proof of it. Nothing. Then received no reply email, saying you did your order. Can't do more. They don't check record.

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The fact that they only respond to 5 star reviews tells a story and all you need to know…

Froze my account because a live support agent took offence when I told him he was crap at his job after messing me around for an hour.

Good riddance, no one needs to use companies that employs wind up merchants who are snowflakes themselves.

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I bet in a local WH that pays out double the odds on Lucky 15 one winner.

I placed a lucky 15 correct score bet on the automated terminal and had one winner. I cashed ticket in at the machine and was only paid out single odds and not the double.

The shop staff said not there problem and gave me customer services number.

After several chats and exchanges of e mails WH are saying;

1. That the bet was on a virtual event, this despite having the bet number and having the content clearly described, actual football bet, so double odds did not apply.

Then;

2. That WH do not pay double the odds on football. Something I have collected many times in the same shop the last being last week end.

They are still standing by the above.

Has anyone else experienced this.

Disgruntled !!

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William hill betting shops are bias all they apparently do is fleece the public, there odds are outrageously poor the FOBT machines do not give a 92/% payout and I will explain why my friend had managed to obtain a FOBT machine for novelty use in his home and he explained that you can set if for 25 % 50 % and 75% or thereabouts in other words its bias and does not give a payout as over 92 % as betting shops claim the high street bookmakers rent from SG GAMING they are one of there apparent suppliers I did help and submit evidence to the Westminster government and help contribute to getting the stake reduced to £2.00 a bet on the FOBT terminal machines that William hill have in there shops , on a few final pointers the horse race events in certain events are in my view not run fairly with jockeys being banned for months at a time ! and given fines by the British Horse Racing authority the betting industry in the shops needs overhauled and I will continue to expose the apparent rackets that these bookmakers ply there trade the only good think about William hill shops IS DO NOT BET WITH THEM,

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Do not trust this site offered me 7 cashouts on my bet went to cash out every time they rejected it the match was not suspended or anything like that i go onto the chat they offer me a free ten pound bet i say ok then they dont give it me then i say what about giving me what i cashed out they say no so basically they are conning peopleand my bet coukd lose and they woukd not acceot it was they who was in wtong customer servicr is woeful avoid at all costs

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Absolutely disgusting

Dont ever ever ever win a sports bet and then go to the casino or slots, they quite clearly make it so you will lose all of your winnings, it’s actually disgusting how they will literally just turn the tap off, thats saying that you’re lucky to have the tap on to begin with to be honest, one of the worst places ever for rtp and if you actually get above the amount that you deposited, PLEASE RUN AWAY they will destroy everything you have ever owned, one of the most disgusting places I’ve had the misfortune to run into

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Had a problem with free bet , live chat couldn't sort but the customer service on Twitter sorted within minutes .

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5 star review on this occasion, and may I add all my other previous queries with William hill, the staff are fair and understanding ,

Back to my interaction today….. I had the option to have a £5 free bet if I placed a £10 bet on football, I however forgot to tap "opt in" and thought I'd missed the opportunity, I went to messenger, gave a short message, explained I'd placed a £40 bet, missed the opt in and was there anyway they could help me with my mistake, the friendly customer service representative checked my details, clarified the facts and swiftly gave me a £10 free bet, £5 more than stated as good will gesture to a faithful user and customer, I thanked the kind person for their understanding, fairness and goodwill gesture,

This is why I'll always stick with William hill,

Great service, great app, great staff, and quick withdrawal when you win,

Get in ! Thanks 👍

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Went to sign up and after trying numerous times I eventually got an email say they need documentation and bill with name and address. Never had this only when I have applied for bank accounts or loans…….

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I had long term – championship bets and suddenly this week they cancelled my bet lips.

I could make good profit if I would cash out. I was in a profitable position.

The reason they do this is regulation changes in the Netherlands.

How can you cancel my open bets?

This is not fair at all…

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Worst online gambling firm about. They have their favourite customers and offer them every promo under the sun and discriminate against others.

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thisisgambling.com have helped me get my money back from william hill, after william hill took my depsot and didnt pay out the winnings that i have won!

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Great bookie. Very generous with free bets. Trusted name

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I have used William Hill online betting services for some time and find the site, the offers, the promotions and packages offered out match any other on line betting experience. They give a monthly update on how your previous month activities have been taken up. The support from all at William Hill is first class.

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-Sent me an email recapping how much I won last month and how many free bets I received, and asking me to leave a trustpilot review

-The day after, sent me an email telling me I was now banned from all promotional offers with no explanation

-I have been with them for years, and my money in account had gone up by a fair bit

-Here's the trustpilot review you asked for

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Disgusting company won a bet that was not honoured and paid out with my account then closed customer service was awful robbing people blind

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Everything works as it should. I like Scratch of the day especially "bet and get"
I like bet boost

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A very good site for almost any flutter under the sun. All the tools needed are provided to make for a good experience.Very quick to settle bets and winnings are quickly back in your bank account upon withdrawal

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Such a bad bookies. How times have changed from 20 years ago. William hill always used to have comfortable places to bet, however nowadays it’s the lowest of the low. Every shop Iv been in always seems so dirty.

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great team at William hill, never any problems with them, and they keep sending email promotions which are also great keep it up please 11 out of 10

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William hill stop betting in play whilst other bookmakers bet in play until the last minute.
William hill don`t let you place a forecast bet while every other bookmaker does.
William hill you fail in so much against all the oth bookmakers.
Wake up !!! You need to update you company !!!
3/10 Bookmaker Rating !!!

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William hill better to betting football
I like betting in William hill

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They only respond to positive reviews that their staff writes to themselves.
This is the worst gaming platform ever existed in the human history of the 21th century.I repeat they have turned almost to 0 their RTP ratio on every single casino games.They have fake bonuses.they have no Asian lines like 90% of other betting platform have. Sport Odds are very low.Even lower in live sports .Their ipoker site is rigged too.Do not donate to this scam.platform.Your chances of winning here are just 1%.It's time for the corrupt gambling association take measures and ban this mega scam operation.

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Good betting site,not enough free bets or spins though.

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Best website for odds and games you can’t find anywhere else

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Good site but need more free bets and spins. Don't get anything on bonus drop and don't get any matches anymore on scratch of day despite depositing every week so bit disappointing

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I love it. Fast payout.

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Not bad but could be better if the site doesn't freeze

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Good honest company with decent odds and fast payment. Scratch of the day and bonus drop are pointless features and rewards are poor.

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Number 1 betting site for boost but the free spins you hardly win anything and if you do it’s not much it’s just a shame you never win cash on the bonus drop either don’t know why it says cash prize because it doesn’t go in it the slot games are same you turn the stake up and it never gives you a mega win something smile about could do with about £5000 for Christmas especially when your a good customer.

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By and large a good firm to deal with. Fair and efficient. If anything, the 10 o’clock limitation before best odds guaranteed starts is irritating. Overall,top class firm.

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Best betting site by far great bonuses 2👍👍

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I had an issue with updating my bank card for a deposit. This was easily and quickly sorted out via private messaging on Twitter. Faultless service. Thank you.

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This is one of the worst betting company nowadays.They have the most rigged casino games of all times.They have turned almost to zero RTP their casino games.Odds on sports are just so low.they are very greedy.99% of users will lose in their site.Their bonus is fishy and most of the times inexsistent.if you win they limit you.only losers are allowed to play in their site.they are just money grabbers that will scam every single players.Avoid this scam platform.

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Dealt with a withdrawal query quickly and easily.

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That bonus drop is an awful nonsense for months it comes up every day Play 20 quid and get 5 free spins.Now that is a hell of a bonus !!!!😀😂😂🖖

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Had a winning bet incorrectly settled as a losing bet, so queried it via twitter.
All resolved and winnings paid in a matter of minutes, very good customer service 5*

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Dm'd @willhillhelp on twitter and they replied and answered my question and sorted my problem within 5 minutes. Amazing service.

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This app is total ass today wont let me log in to place a bet but they took me money an leave it in account so i have to leave my money in the account an go the betting shop which is total ass by william hill goin to ladbrooks with my money from nw on dnt let these take ye money an not place your bet sort it out you gang of jokes

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WILLIAM HILL KING OF PATHETIC…
Today u cannot place a bet, on the bet slip it just says log in to place bet even though u are logged in
Absolutely sick if this trash company it is just pathetic, they removed their phone lines so now u cannot resolve issues over the phone so the only option is live chat which i didnt think i would say this but their live chat is the worst in the industry, one of the biggest bookmakers in the world worth millions if not billions and they barely employ live chat agents
I have been waiting on live chat over a hour now for somebody to connect to and its just pathetic.
Even worse is i cannot leave the page or do anything on my phone now because if you go off the screen you lose the live chat, ridiculous, u really dont have a brain between you, you dumb waste of space..
Sad little trash bags only respond to positive fake reviews…
AVOID WILLIAM HILL, I HAVE BEEN BETTING 29 YEARS AND THIS IS THE WORST SERVICE I HAVE EVER HAD

A true review.. i do not complain if i lose , i complain about the trash service and even worst site/live chat you throw at us

as i have said again and again… PATHETIC avoid this sad little bookmaker

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Excellent customer service, Live chat responded within seconds and sorted out my problem right away

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Issue with Free or 4 and was sorted in minutes.

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Absolutely 5 star customer service. answered my query om twitter and resolved my problem within 10 minutes.

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So I deposited £10 and had a long winning streak of over £800 I decided to withdraw £400 on checkout it stated it will take between 4 hours and one day to transfer to my bank account, since making the withdrawal I haven’t received the £400 and I’ve been locked out of my account, what a “coincidence” I had the valid identification which I used to open my account which is also the same identity I use on other sites like sky Vegas (5star site btw with zero issues) and all attempts to contact WH have failed, I am disappointed I have used my local WH shop for years and my first attempt at using the online site and I feel like I’ve been completely mugged off, such a shame considering how nice the staff are in store.

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£100s of pounds played never even so much as doubled my initial deposit. I Always play the same machine /slot and do well or have done else where. However with w. hill never have I had any win of any size….

I have never withdrawn any winnings .

This week £25 just deposited via paysafe disappeared from my W.Hill account ballance only to reappear 3 days later .

Spent hours back and forward arguing my case . No explanation that made any sense just one deceitful reply after another . No apology No liability said they had declined my deposit and returned it to my paysafe account……eh? They still insist this ???? Then how if returned /declined and returned to my on line paysafe bank did it appear 3 days later in my william hill account three days denial stress lies deceit.

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I’m from Canada and I withdraw 14000 Canadian. 10 days still nothing . Customer service saying it’s under security check, I played baccarat I starti with 600 dollars I made 7000 then I placed a bet on a soccer game 7/1 I put down 1000 and I won another 7k. Are the scamming me?

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william hill is stealing thousands from customers everyday, they do it by changing odds or blaming it on technical issues.. if this has happened to you, i recommend getting in touch with thisisgambling.com this company is doing everything they can to help users as well as make sure william hill dont keep getting away with this crime… they have reports of previous court cases published on their website page, thisisgambling.com where you can see examples of all their previous cases they have had against william hill.

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This company does not welcome winners. They actually discriminate against them and close their accounts.

My account was limited to £2 stakes for the past 2 months. I still carried on with William Hill and managed to churn out further profit at £2 stakes. Yesterday, William Hill closed my account confirming that I can no longer use their Sports Betting Service. Even at £2 stakes, the stakes they limited me to, I was still considered a threat to their bottom line.

This clearly portrays the nature of the company, to exclude winners from playing even at £2 stakes and allows those who lose thousands and have gambling issues to have unrestricted stakes. Appaling!

Avoid at all costs, unless of course you have no intention of winning.

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Almost impossible to contact William hill. Withdrew my winnings to paypal. W H say 24hrs to arrive in paypal. Its been over 3 days now and they just fob you off!! Customer service is nonexistent! They say they'll contact you but they don't. They say they'll look into it but give no time scales! Sort it out W H! You're trading on your established name. Don't ruin it!

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