William Hill Review

Absolutely shocking! Followed a fb ad, created an account and deposited €10. No problem. Couldn’t find the offer, used their chat bot to enquire why and was told my account had been deactivated with no explanation. Spent over 2 hours, being passed to at least 6 people, submitted countless photos with ID – which in spite of a premium phone camera – were not ‘clear’ enough, only to be told another department would email me. They did, and asked me to do everything again as if I had contacted no-one before. So in my opinion, from falsely advertising an offer to now refusing to re-open my account or refund my money, I smell a rotten scam.

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Important information !!!Please see my profile pictureAbsolute scam company.I contacted there help desk as big bass bonanza spins there where symbols completely missing, screenshots included- I was told to wait to hear back from the team whilst they investigate. They replied ‘ We wanted to let you know that after a recent review of your account, you’ll no longer be able to take advantage of our gaming offers or promotions.This restriction will apply to our gaming products, and stake restrictions may also apply in the future.0/5 if I could !!!

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Worst experience ever with any betting site and I’ve used most major ones in uk and Ireland they asked me for a picture of me holding my passport and holding a bank statement and holding a piece of paper with my username on it and then rejected it as not valid to verify my identity it’s the most ridiculous process I’ve ever came across most apps will accept a simple picture of id and proof of address not these absolute scammers! When trying to withdraw aswell but will happily let you put money in without verification disgusting

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This site has went the same way as all the rest, they’re just money hungry robbers! I used to champion this site for being the only one that had fair play, not anymore. 30 games of slingo and not a single, even bare minimum win, thats appalling by anybodies standards. Haven’t won on their bingo in 2 years, always the same names winning though eh?? I can easily rip through £100 in less than an hour and the slots have played terrible for the last 8 months, if you are lucky enough to get a scatter/bonus round rest assured they’ll only allow you to scrape the minimum win. Just spent my last tenner on their site and not a single penny back on the lowest stake available, thats a lot of empty spins! Their promos have turned into a slap in the face too, you used to regularly get 5 free spins, now you have to stake £5 to get any, and they are always on a game that no one with half a brain would actually spend real money on! I’m convinced they’ve tweaked their site so getting a payout is impossible, the rtp has most definitely been altered yet customers aren’t informed before play which would at least give us an option on whether to deposit or not. it’s not all about luck, even the dodgiest bookie has to pay out now and again or they would have no business. The law of averages should come into play at some point, throwing money at them in the hopes of clawing something back has become my norm and i’m so fed up with it.

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Kept telling me over and over that my driving license wasn’t a valid form of ID and to send additional ID (I don’t have any). They finally (after three days of them telling me over and over that I needed to send another form of photo ID) they finally gave me access to my account again. Massive faff, not worth it.

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William Hill customer service is a disgrace.Froze my account because I only put in £10, won & won to £85 up. Lost a little, withdrew £50 but left £25 there which I can’t get or use.They are demanding stupid documents… one of which is impossible (proof of payment from my bank to WH made within las 3 months) I only made one deposit 8 months ago!One demand is in breach of my banks security policy, proof of ownership of my debit card… (a photo of which would reveal all my information including security number) Another demand is simply silly…. A photo of me holding my WH username handwritten on a piece of paper but they won’t say what for!… handwriting sample?I’ve sent multiple emails, always get same computer-generated reply. Basically, supply everything or account remains frozen.They have already had a photo of me with my driving licence, my latest credit card statement (front page only) and my latest bank statement showing my address.They say I can go to willhill second opinon for a second opinion but all emails have bounced back undelivered.Rubbish company.

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I won £70 pounds on free bonus spins following day I saw this on future free bonus promotions👇You are not eligible to opt into the bonus,Lool when you win free money they get pissed good your making millions of us punters you greedy b××××ds,Life go ons lool I won £70 one night free why I’m banned now know more free bonus games lool

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Yet again another bloody crooked bloody site. Played blackjack, 10 hands didn’t win any. Crooked bastrds. Stay away from this bloody site,slots do not payout either FACT!!!!

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Scammy hill nothing but dead spin’s bonuses that pay ZERO and massive losses of funds for customers AVOID these thieves top 3 scamming rigged sites BORING REPETITIVE CRAP

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I bet a few pounds here and there. I win and then use the few pound win to do another. I accrued £18.50 in my balance. They won’t give me my winnings. William Hill has blocked my account and want a million ID documents and photos of a whole host of things which I can’t supply. I could get a mortgage easier than getting help with my account. There is no customer service email or tel number. They have auto bot chats which put you in a loop and cannot get anywhere. Asked someone to phone me and they won’t. Dreadful company, don’t ever open an account as you will lose your money as I have.

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1 star is too much. This fraud bookie closed my account with over €70 in it without any warning and no chance of them reopening it! Absolute fraud. Avoid!

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im still waiting for a reply from this company , i placed a dog bet at hove dogs 541 10 1 p0und sfc , trap 6 was a nr, i had the winner trap 3 at 4to 1 twice , i should have picked 10 pounds ,the said i had nothing to come , but their rules says a non runner it goes on as a single win. its impossible to speak to a human these days ,shocking company,

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I cant understand the five star reviews, unless theyve got their Bangladeshi staff writing them.This gaming site used to be great. Now it seems all you do is lose. Maybe it’s great for first time users, it’ll let you win a bit, but for users who’ve used it for years, the slots are ridiculous. Loads of spins, no wins. Nothing at all. You’ve always got to expect a loss… but every single play? I’m not a sore loser, I’m just saying, why keep playing when theres only losses? There’s better sites out there.

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Absolutely bloody fixed Slingo tetras.Staked over £160 trying to get last bloody number but didn’t get it. Won £11.60.Thieving crooked bastrds, what is ulit with all these effing sites, not paying out.Why don’t gambling commission act when I have complained, another useless bloody regulator.So annoyed with myself for getting sucked in yet again. Never use this crooked site again.cheating bloody bastrds.

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Today another 100 absolutely disgusting payouts 3 bonuses on fishing game on £1 bets got no more than 10.20 worse pay out ever !! Not playing this site again !

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Another robbing site on par with sky vegas for there constant taking -6788 in a year deposited £680 this month and after £112 today for a bonus of £2 the worst of the worst I’m done with this site please save your money this is vile

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DEFINE WHAT IS MENT BY THE WORD BOOKMAKER??????? PUT ODDS UP TAKE A BET??????? Today ive gone into bet 2 horses in Ladbrokes on machines after 5 bets for each horse every machine said max stake ZERO…So id got 25ew and 60ew….I said to my mate il go to Betfred see if early betting at compiegne you go to William Hill so of we go,Great freds got early odds at counter so i have £40ew at 25/1..£60ew at 9/1 and £20 ew double…Back at car i say “WHAT YOU GOT”? Nothing!!!! My friend put money in terminal and wasnt allowed to place a bet so he goes upto the counter and asks why wont the machine take a bet in france to which hes informed by the member of staff in Sutton in ashfield shop that they have been told to not take any bets on the french racing 🤣🤣🤣🤣🤣 My friend said “So why have you priced the races up if you wont take a bet???? TOP OF REVIEW DEFINE THE WORD BOOKMAKER…Because William Hill are NOT a bookmaker….ps both horses lost THATS WOT YOU CALL GAMBLING 🤣🤣🤣

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HOW LOW WILL WILLIAM HILL STOOP????????? YOU ALL KNOW I BET ON THE FRENCH RACING I CANT GET A BET ON ANYWHERE IN MY AREA,OK I PASS MY INFO ON, SO WHAT!!!!! NOW IVE HAD A PICTURE FROM A FRIEND OF MINE…6.08 DEAUVILLE TODAY 18 RUNNER 6 FURLONG HCAP WE BET FUCHSIA EW AT 20/1,NOW WE ALL KNOW NORMALLY ITS GAURANTEED EW FIRST 4 A 1/4…NOWADAYS THE FIRMS ROB EVERYONE BY PAYING AN EXTRA PLACE BUT FOR 1/5 OF THE ODDS….NOW HILLS IN THERE SHOPS AT THE COUNTER WOULD HAVE BEEN 1ST 4 A 1/4…ON THE TERMINALS THEY WERE ONLY 1ST 3 A 1/5 ODDS A PLACE THIS IS BLATANTLY ROBBING PEOPLE…THERE ISNT A BOOKMAKER IN THIS COUNTRY PAID ONLY FIRST 3 IN AN 18 RUNNER HCAP…NOW HILLS WILL ARGUE THE TOSS THAT THE TERMINALS ARE RUN BY A THIRD PARTY…YOU CANNOT BLATANTLY ROB PEOPLE, WHICH IS WHAT THEY ARE DOING ….YOU KNOW THATS THE REASON I HOPE THIS COMPANY GO BANKRUPT….BE VERY CAREFUL OF THIS COMPANY

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William hillwas a good site years ago, but since 888 taken over customer service is non existing 😑 they never get back to you. Just like their sister site mr green and 888 group and you can’t call them either

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I was winning all but one game on a live bet and 20+ minutes before the final game was to finish, the cash out vanished. The customer service team delayed and fed me utter bull s**t that it can vanish! It cost me a pay out option and the painful customer service team kept on passing over to a colleague which I only saw as trying to test my patients in persisting with my issue and complaint! In the 20 minutes I spoke to 6 different members of the team who did absolutely nothing but drag the time out! The duck out of leading you to their complaints procedure, its so bloody bad and the principal of it has made me long it out until I do speak to their complaints team! I will escalate this with trading standards and consumer direct! Avoid using their flawed betting app on the iPhones!

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Absolutely disgraceful crooked site.Over 400 spins, not 1 bloody bonus. Avoid avoid Avoid. Play somewhere else.STAY AWAY FROM THIS CROOKED CHEATING SITE.

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worst online bookmaker i had a query that i asked on live chat i was pushed from pillar to post not one agent could sort out my problem i took my case to second opinion who assured me it would be resolved guess what NO closed my account now will never recommend this shambles to anyone

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its so difficult to sort out a bet i placed in the oldfield lane branch , for a start you cannot speak anyone in the uk the freephone number you phone , sends you to the philippines the cost of my call to sort out a ten pound bet is costing me 60 pounds. its a total disgrace , you cannot speak to anyone in a customer service in the uk.

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The site barely works, it was hard to deposit and after i found out that no poker games work.. in order to withdraw they say they cant confirm my age 🙂 and the links to support gives error. The site is probably dead

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Absolutely shocking customer service lately! Used to be good and quick with resolving things! Had my withdrawals pending now for 3 days and can’t get any sense from customer services on live chat and there’s no number to ring them! They’ve got £500 of mine on hold, quick enough to take money but don’t want to pay out

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Don’t bother with this site it’s got to be the worst, takes off you but sends emails out saying your not entitled to any promotions or rewards from now on !!!!!! Thieves.

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Absolute garbage casino the slots are absolutely crap William hill have got the lowest rtp in the uk they are not worth a penny

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Honestly if you have any sense and you value your cash and enjoy a decent gaming experience then AVOID these scumbag scammers like the plague the games here are so massively rigged it’s laughable you will pump games with funds for DAYS and if you ever get a bonus or scatter they will literally pay pennys at best since there most recent fine this joke of a place has become a complete waste of time they only exist now to steal ….RIGGED RUBBISH not worth playing 10p everything here is a HUGE scam AVOID

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On Saturday 22nd June I placed a £20ew Double on Jewel of London at 40/1 andHaatem at 4/1.Jewel of London’s sp was 80/1 and Haatem won at 4/1However, William Hills refused to honour their Best odds guarantee which is disgusting as I backed Maw Lam at 33/1(returned at 40/1)4 days earlier and they paid me at 40/1.It would appear they pick and choose when to honour their guarantees.My best advice is avoid them like the plague.

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i can understand the reviews on here worst customer service ever talking to a bot they removed my best odds on horse racing ages ago and i never even won big now they have removed my gaming promotions cant see the point in staying with them so i am likely going to close my account with them. i am never experiance this with a betting company before they should look after their customers better?

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William Hill online Casino is One of my favourite Casino great games highly Professional staff very friendly very helpful customer service fast withdrawals fair games been member since several years I enjoy playing at William Hill great fun Casino plenty of Bonus & Promotions love it.❤️ love to give feedback but it’s too long to answer some questions which are hard to understand.

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William Hill closed my account because I had self excluded from Mr Green over 10 years ago. I still have monies in my account which need to be repaid, plus several ante post bets on the Euros. Advised to use live chat who told me I would be contacted by email or phone to resolve, but I have heard nothing after 4 weeks, yet I am still chasing them. Since Hills took their operations overseas, like many other bookies, they have gone downhill fast.

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Yet again another fixed site.Played blackjack 14 hands win 2 ,absolutely shocking. How do they get away with it.I can tell whether I gonna win by way the cards are being dealt and twisting or stick on blackjack, surely this is illegal.never play on this bloody siteagain.FIX FIX FIX

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The service is appalling! They imposed a limit on my account and blocked me from withdrawing funds. I used live chat and spoke to Nigel, then to Brendon, the supervisor, who abruptly ended the chat! I spent over an hour with both of them, going in circles with no resolution. When I asked to speak to a manager, they ended the conversation. It’s 2024, and it’s against regulations to deny a customer the right to escalate their complaint!

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First when a person got the right picks in to win don’t close out the account. This is a huge scam frfr they need to shut this down because they stealing people’s money more then they let’n em win that’s what’s wrong with Vegas they steal more money then they allow you to win everything out here is a scam straight up

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The worst bookmakers app I have ever used. Never accepts my password, I have to go to the chat service which achieves nothing . Go to any other bookie

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slots are a disgrace shame on you, have you not collected enough money from the slots to pay back your fine yet or are you just mugging everyone off i think they are mugging everyone off disgusting returns! they have been …. for months!do not play the slots look at my last reviews go else where.

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They added 5 free promo spins to my account then I get the message this promo is not available for your account when I try use them, that’s one sure way to lose a customer. Daily drops dead every day and I was told by customer support that my account has no promo restrictions. Bye.

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I would never ever in a million years recommend anyone to play slots at William Hill….As an ex employee I can honestly say these c##ts are the biggest scammers on this planet….

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117 down this month 3000 down in total over 2 years not had a single win not withdrawn a penny in 2 years just constantly bein taken for a ride all this taken in 20p spins maybe 40p if I’m feeling brave/stupid and nothing coral and ladbrokes are both alot fairer it’s only me bein stupid thinking I mite win something to make the 2 years and 3 grand even remotely work it but if I put on 20 quid I can never get past 40 now when u put on 3000 .40 quid of which 20 i put on is not a win lol this site is a complete joke and so am I for continuing to put money on how dumb can someone be lol

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Shocking will Hill this so bad 60 pound In And one bonus game which I only got 2.22 back biggest win was 3 pound this just Appalling.

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One of the worst in today’s day , everytime I want to withraw I have to go through chat and talk to one of there dumb customer support to get my money, most sites have instant withraw and deposit,save urself time go somewhere else

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Absolutely rubbish, recently they banned me from best odds guaranteed, (I’ve only ever placed small stakes), now they’ve banned me from gaming promos, maybe they don’t make enough money from me, either way I’m gone from this rubbish company

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Utter crap rigged ripoff site SLOTS are so RIGGED it’s unreal bonuses take forever pumping games full of cash to win a poxy £2 win if you’re lucky I heard this site use to be good but I 100% haven’t witnessed this I’m baffled how they’ve got a 1.5 rating can only say the positive reviews are staff from William hill or there paying people to put them up AVOID another totally CORRUPT company with more fines than you can shake a stick at

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As other reviews on here. I was asked to send in all my verification documents only to be told my account is now closed with no explanation given by their security ‘team’. All they did was send me a link to their terms and none apply to my account closure.So now they have very clear copies of my Driving License, Passport and Bank details, plus £30 that is left in the william hill account.Online chat was useless, as you could tell they just copy and paste off a script.Seems to me they just want those that gamble loads and lose loads. All I did was have little bets here on horse and football and do my lottery.Don’t bother with William Hill is my simple advice as its likely they will close your account after a while.

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Cash out facility available on my bet, tried over 6 times and it failed on every occasion. I complained and got the corporate diatribe, ‘it’s open to circumstances changing ??? 6 times in 2 mins 🤣 and this is not the first time ! If you want cash out, steer clear, from experience every other betting site is better because these are useless. Now bet £5 for free bet, no free bet credited ! This company is meant to be big in its field, don’t be fooled, useless, doesn’t keep its promises, faceless and doesn’t care, go elsewhere there are far far better

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Very poor customer service , I was put on wait for 140 minutes , that is 2 hours 20 min.

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100% rigged featureless games every time you play. I literally only need to play 10-15 spins these days to stop here it’s just so bad there completely manipulated by human software AVOID William hill there total thieves and it will never change

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Well done on ya 1.5 reviews,I wonder why that is.terrilbe site to play gambling machines,remember they got fined 18 million pounds,for doing wrong,they got to make it back sum how.look at my last review

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Just takes takes cant get bonus gives out little wins less that £10 even tho spent loads worse slots ive played will update if I win but can’t see it happening after reading these reviews wished I read these first before played been on it while now spent loads don’t 1 withdraw £50 sighs…Not good at all

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