Betvictor PLAYER REVIEWS(3120)

Ritchie
01 October 2022
Comment from ca.trustpilot.com
Prix De L'Arc De Triomphe - Odds Rip OffThe biggest and richest race in Europe takes place tomorrow and at the time of this review BetVictor are up to mischief again with their odds. The overround on their book is a massive 157.44%. Compare this to Bet365 who are 123.62% which still isn't great but they do offer 2 extra places rather than 1 at BV. Best prices will always be found on the Exchanges but don't waste your money at BetVictor their odds are disgusting! Also note they had my review about their massive overround on the Ayr Gold Cup removed......they don't like the truth being told.

Dave
01 October 2022
Comment from ca.trustpilot.com
Spoke to Antony. Incredibly helpful. Solved my issue quickly. 5 Stars

Bakr Kal
30 September 2022
Comment from ca.trustpilot.com
Very Very bad betvictor anyone win over £100.000 i play big bet and smell bet but no win no money back i thnk has scams me

Sigma Delta
29 September 2022
Comment from ca.trustpilot.com
Had to contact support. I was dealt with by a chap called Harvey. It was a pleasant and successful interaction.

Jamie Holliday
29 September 2022
Comment from ca.trustpilot.com
The worst slots site I've ever played, wont be back, 100% rigged slots, 5000+ spins and not a single bonus or mini

Eoin Meagher
28 September 2022
Comment from ca.trustpilot.com
The wording on their offers is deliberately deceiving. One offer states that when you open a new account and wager 10, you'll get 100 bonus. Seems clear and easy enough, right? Except in the small print it becomes clear that they have no real intention of ever honouring this promise, because of the conditions imposed on it.First attempt to use live help was terrible. I waited 20 minutes to get talking to someone and then when I stated my problem, waited another 25 minutes with no information coming from the agent. I couldn't wait anymore and the problem was not dealt with; no follow up, no apology, nothing. The second interaction was a bit better, except it was there that I learned I would not receive the promised bonus despite having wagered more than required amount.As you can see from their reply (below), they didn't even bother to read my complaint. It's pretty clear I think, from my complaint, that I had already spoken to Live Help and they suggest I contact them again. It's all pretence. Pretend offers, pretend customer care, pretend concern. I've now moved my rating from 2 stars to 1.

jamie
27 September 2022
Comment from ca.trustpilot.com
yet again anothe loss, every time i play on slots no matter what site i lose, this is because i go on live chat to complain about the fairness of there games and the small wins they pay, they are all connceted, all bookmakers are reguualted to same gaming autorties, they use an excuse its RNG but my RNG must be blocked from winning, they conncet to your bank, your phone, your IMEI its all a fix, computirsed to death, goverment is making to much money from this, thats why gamblings legalised, very dissapointed yet again betvictor your taking all money all the time its about you and your sister sistes startt paying me out TBC

shirley webb
27 September 2022
Comment from ca.trustpilot.com
Brilliant customer service always there to help. We'll done bet Victor

david Finnerty
27 September 2022
Comment from ca.trustpilot.com
Casino games are 100percent rigged. Yes they are regulated so you don't win. Horse racing prices ok..Stay Far away from the casino.

Ali Aliremzioglu
27 September 2022
Comment from ca.trustpilot.com
Harvey is top Man, he solved an issue I had promptly and efficiently

Skins
26 September 2022
Comment from ca.trustpilot.com
Excellent customer service and communication

Gary Brereton
25 September 2022
Comment from ca.trustpilot.com
I have only recently joined BetVictor, so far so very good, I am not a big gambler but I will build as I go. Excellent easy website, so full marks guys.

Philip Hutchinson
25 September 2022
Comment from ca.trustpilot.com
Houda was great. Thanks

customer
25 September 2022
Comment from ca.trustpilot.com
Houda the customer service agent is excellent very helpful and knowledgeable

Banana Man
25 September 2022
Comment from ca.trustpilot.com
The website swallows your money on slots stay well clear very bad number generator played every slot they have on this site and you get nothing from them how can all the slots on the website pay you nothing my YouTube followers was actually disappointed when i was streaming live they pay for the gambling I don't another site for people to steer well clear of

Gary
25 September 2022
Comment from ca.trustpilot.com
Contacted Online chat as I thought I hadn’t received a free bet I was entitled to. Antony dealt with it, explaining that it was actually credited directly to my account and not as a free bet as I assumed.

Natasha Griene
25 September 2022
Comment from ca.trustpilot.com
While i loved this site and also i think i've give 4/5 brilliant reviews im now very upset!!!!I was asked to provide bank statement's which i did they then wanted to see them again which i sent as well as explaining my money now to be told i can not play until 1st of January 2023 ? absolutely appalling i play what i can afford to play while still having money left over in my bank if i should need anything in my house!!!! I have given over Multiple bank statement's and yet still they wont let me play until next year i have been a long and loyal customer to this site and feel like i have been treated VERY UNFAIRLY!!!!!What a absolute shame i've had to put 1 star this time!!!!

shaun omalley
24 September 2022
Comment from ca.trustpilot.com
Houda was super helpful and sorted my issue out swiftly.Many Thanks!

Ja
24 September 2022
Comment from ca.trustpilot.com
All good with my problem, excellent service..

Ross
23 September 2022
Comment from ca.trustpilot.com
Spoke to Houda from customer service. Absolute super star made something complicated very easy. People like that is why I come back to use again.

Paul Nadison
23 September 2022
Comment from ca.trustpilot.com
Lauren dealt with my issue efficiently. Was really impressed.

jamie
23 September 2022
Comment from ca.trustpilot.com
absloute horendiuous, in tears, over £520 and not a bonus worth shouting about, constantly on the take, all you do is take take, all sites conected & governed by same govening body, its a pute gfambli ng, they say RNG that is a load of bull, over £500 and nowt yet wouldnt juts log in and win staright fuming

grant nichols
23 September 2022
Comment from ca.trustpilot.com
Lauren on customer service was excellent! Thanks very much !!

Hakan
22 September 2022
Comment from ca.trustpilot.com
I bet a lot of time with betvictor,when i started win,they didnt allow to bet.i texted live chat one customer service they passed another person,they didnt helped me at all.Nobody must not play with them.

Cosma Pereira
22 September 2022
Comment from ca.trustpilot.com
Betvictor is one of the best casino I never had issue also customer service Adam is very kind and quick.

Marcin Pustowar
21 September 2022
Comment from ca.trustpilot.com
It was my pleasure to talk to Lauren this morning who help me with my bet queries. She was very professional. Top class service!Thank you Lauren

mary
21 September 2022
Comment from ca.trustpilot.com
I forgot to opt in to the welcome offer and harvey from live support was very patient and helpful he credited the free bets to my account! thank you

Mark ellison
21 September 2022
Comment from ca.trustpilot.com
Great support, spoke to Jacob customer service, helped me straight out no hesitation.

Theresa Cooper
20 September 2022
Comment from ca.trustpilot.com
Played for a while never had a problem with it great site if I’m honest could say one of my favourites I needed to speak to someone from customer service got put through to a lady called Lauren she was such a great help didn’t leave me waiting to long and did what I asked very helpful and very perlite betvictor should be proud to have her as an employee

Sorina Mantu
20 September 2022
Comment from ca.trustpilot.com
I had a missing free bet and the agent who helped me was very nice and it didn't took long until my problem was solved. Thank you

El Montana
20 September 2022
Comment from ca.trustpilot.com
I made a mistake with my first deposit. Jayce was very helpful in rectifying this.

Martin Harlow
20 September 2022
Comment from ca.trustpilot.com
Very good service from Jayce

Trishy Walsh
19 September 2022
Comment from ca.trustpilot.com
Helpful and fun. Chat helpmis good also.

Libby Dimelow
19 September 2022
Comment from ca.trustpilot.com
Jayce was great he really helped my query and proceed my security and really good agent for betvictor

Ashley Randell
17 September 2022
Comment from ca.trustpilot.com
Dealt with Orsi today to resolve issues and was done in minutes great that I wasn’t left waiting

Paul M
17 September 2022
Comment from ca.trustpilot.com
Still waiting for a "useful reply" to my original issue/review, rather than the generic, meaningless replies I have been given so far.Seems like Betvictor are too busy creating positive reviews to bury the genuine bad ones, I don't think I've seen a positive review here yet that doesn't specify an employees name - how likely is that in reality?

Ritchie
17 September 2022
Comment from ca.trustpilot.com
Ayr Gold Cup - Overround 166.47% (time 10:45am) - absolutely terrible odds being offered on this race today at BetVictor. There really ought to be legislation brought in that limits the overround. Do not place your bets on horse racing here the best odds can be found elsewhere and always on the exchanges.

Ellise Francis
17 September 2022
Comment from ca.trustpilot.com
Just a dreadful betting company. Just opened an account had 6 bets which included 2 winning football accs, 2 horse bet which lost and account was restricted. Won £50 what’s the point, avoid big time.Happy to rob and create misery on losing addicts, hopefully the gaming commission stops companies like this from operating. #COWBOYS

J mccarroll
17 September 2022
Comment from ca.trustpilot.com
This is a an update of this site I award 2 stars for the sports site no stars for the casino site. Tonight I was awarded a total of 12 free spins on the game Steamtower I won £2.45 to a 75 pence stake, later I won a total of 20 free spins on the feature to again a 75 pence stake and won £5.55.Amazing.Because of what I had deposited playing this morning I was awarded 100 free spins on a game called big Bass Bonanza the last 60 games of the free spins I won a few pence,amazing.I have also tried the app which has games on the site from the Net tent provider but it will not load, those games should not be on the app if you cannot play them. I notice your review site gives Bet Victor over 4 stars but most of the positive reviews refer to the sites customer support and how great they are to me that does truly reflect someone’s gaming experience. I would recommend the sports site to everyone as that cannot be rigged to the casino and games I would say give this a miss, I also wonder if Harry has ever played the Bet Victor casino games sites. Finally to customer support of the Bet Victor site have a great day and a wonderful weekend.

Paul G
17 September 2022
Comment from ca.trustpilot.com
Had an issue with bonus funds. Orsi quickly advised me there was an issue with the app and to try the browser. All sorted.

Fandango
16 September 2022
Comment from ca.trustpilot.com
Registered and they closed immediately absolutely 5hit

Alisha James
15 September 2022
Comment from ca.trustpilot.com
Bet victor I don’t rate very well but having a issue regards safer gambling I had to contact the live chat, Lauren was very helpful, polite and understanding.

James Picken
15 September 2022
Comment from ca.trustpilot.com
Was able to sort out a free bet confusion very quickly with no fuss.

Sam
15 September 2022
Comment from ca.trustpilot.com
Very helpful and brilliant customer service from Charlotte.

Michael Dunn
15 September 2022
Comment from ca.trustpilot.com
Charlotte restored my faith in human nature when you are of a certain age

Mark Hawes
15 September 2022
Comment from ca.trustpilot.com
Spoke with Antony with a query I had and he was brilliant. Couldn’t have helped me anymore unless he’d have deposited the money into my bank himself. Brilliant service

Michelle Watson
14 September 2022
Comment from ca.trustpilot.com
DO NOT use this site if you win thy close your account and don’t pay your winnings thy say thy can. Do this to

Danny Wyatt
14 September 2022
Comment from ca.trustpilot.com
Terrible on game play and for withdrawals. Not sure how all these good reviews are on here. I play on a couple of sites, ran nearly £12k through these in one night. Bonuses are non existent. £10 a spin would only see £5 return for every £300 wagered. Got 1 bonus and it give £2.50 on £10 a spin stake after £900 worth of spins. Cut my losses and withdrew £1500 that’s when the game actually started. 3 failed attempts by them stating my bank rejected the payout. Each failed attempt I was smuggly told each attempt takes 24hours to process. 3 days pass and still not processed and my bank still apparently rejecting a payment in to my account but all was ok paying to them when depositing.Day 4 they asked for my bank details to make a payment after 7 attempts trying the get through to them, my withdrawal is being processed for the 6th time Further 5 days for the money to be processed again. Every company I bet with is instant withdrawals, this company is terrible both in game play and withdrawing. If you are a serious player, trust me avoid like the plague. As a constant player across various platforms over the last 20 years I can honestly say this site by far is the worst

Sam
14 September 2022
Comment from ca.trustpilot.com
I dealt with Antony, quick speedy efficient and very polite.
Paul M
02 October 2022
Comment from ca.trustpilot.com
I've now decided to go through the data protection route to access the details they hold on me, as it is a legal requirement for them to provide this (data protection act 2018)If they had to decide to restrict my account, I presume there must be a record of it!
I’ve now decided to go through the data protection route to access the details they hold on me, as it is a legal requirement for them to provide this (data protection act 2018)If they had to decide to restrict my account, I presume there must be a record of it!