Betvictor PLAYER REVIEWS(3120)
Pamacs
23 October 2022
Comment from ca.trustpilot.com
I chat with Antony today, because I had trouble logging in (I forgot my password and entered wrong pw a few times, so the system is blocked my account permanently) I opened the livechat straight away and Antony solved my problem in about 2 minutes.He was very nice, thank you very much! This is 5*customer service.Warm RegardsBarbara Danvolgyi
I chat with Antony today, because I had trouble logging in (I forgot my password and entered wrong pw a few times, so the system is blocked my account permanently) I opened the livechat straight away and Antony solved my problem in about 2 minutes.He was very nice, thank you very much! This is 5*customer service.Warm RegardsBarbara Danvolgyi
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nash oudha
23 October 2022
Comment from ca.trustpilot.com
Cheaters! As soon as you start to win they will claim they cannot pay you "as transactions are rejected by your bank" liars! they know if they keep your money will eventually gamble away all your winnings. its exactly what happened to me I never seen an online casino used this methods. I gambled with those people for over a month and payment was instant to my revolute. then they noticed that start to win too much then withdrawal transactions will not be completed and they claim Revolute is rejecting the transitions which they don't as I'm getting paid by other casinos and I contacted my bank and they say there is not restrictions or any attempt to transfer money to your account. so I provided an IBAN and they claim the same issue is happening and the withdrawal transactions are rejected by may bank so that you don't withdraw your money and make a mistake and gamble it all away like I did. this is a really cheap disgusting way of doing business. I will never recommend anyone to gamble here or do business with them really really cheap way.
Cheaters! As soon as you start to win they will claim they cannot pay you “as transactions are rejected by your bank” liars! they know if they keep your money will eventually gamble away all your winnings. its exactly what happened to me I never seen an online casino used this methods. I gambled with those people for over a month and payment was instant to my revolute. then they noticed that start to win too much then withdrawal transactions will not be completed and they claim Revolute is rejecting the transitions which they don’t as I’m getting paid by other casinos and I contacted my bank and they say there is not restrictions or any attempt to transfer money to your account. so I provided an IBAN and they claim the same issue is happening and the withdrawal transactions are rejected by may bank so that you don’t withdraw your money and make a mistake and gamble it all away like I did. this is a really cheap disgusting way of doing business. I will never recommend anyone to gamble here or do business with them really really cheap way.
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Sagar Patel
22 October 2022
Comment from ca.trustpilot.com
Worst customer service . If you are winning they will freeze your account with restrictions and ask you for documents and once you send documents you won’t hear back from them for couple weeks and after couple week they will after for other documents. Fraud . They can’t help you verify account over chat and there is no way to get ahold of anyone who can resolved issue for you . Scam alert guys . As soon as I get my money back I am off and moving to Betway .
Worst customer service . If you are winning they will freeze your account with restrictions and ask you for documents and once you send documents you won’t hear back from them for couple weeks and after couple week they will after for other documents. Fraud . They can’t help you verify account over chat and there is no way to get ahold of anyone who can resolved issue for you . Scam alert guys . As soon as I get my money back I am off and moving to Betway .
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James Harrington
22 October 2022
Comment from ca.trustpilot.com
Fantastic customer.service.Ive had a live chat with them.(Pavol)And he was very quick and very helpful .!
Fantastic customer.service.Ive had a live chat with them.(Pavol)And he was very quick and very helpful .!
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Henry holmes
22 October 2022
Comment from ca.trustpilot.com
Made a withdrawal over 6 days ago and am still waiting terrible customer service keep you waiting on chat then boot you out the chat rather that sort your issue never use these again
Made a withdrawal over 6 days ago and am still waiting terrible customer service keep you waiting on chat then boot you out the chat rather that sort your issue never use these again
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Roger Browne
21 October 2022
Comment from ca.trustpilot.com
Hi there, my name is Roger and I’m a Very Experienced Gambler, but not So Good on the I-Pad!My Advisor Orsi was very Helpful in dealing with my Enquiry, and Together we worked what had Occurred, and of Course Resolved the Issue. Bet Victor are Lucky to have Orsi on their Team.Warm Regards Roger.
Hi there, my name is Roger and I’m a Very Experienced Gambler, but not So Good on the I-Pad!My Advisor Orsi was very Helpful in dealing with my Enquiry, and Together we worked what had Occurred, and of Course Resolved the Issue. Bet Victor are Lucky to have Orsi on their Team.Warm Regards Roger.
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Tony
21 October 2022
Comment from ca.trustpilot.com
I had a bet on 12th Oct 22 which should have paid out £19 on the football game between Tottenham and Eintracht Frankfurt. The bet was spurs to win, over 2.5 cards, over 2.5 goals and over 8.5 corners.They did not pay because they said it was only 8 corners, but there was nine, as opta reported and I also counted out myself after re-watching game. Although I pointed out that they were wrong they would not admit it and still refused to pay.Up until this point I thought they were a decent company, did not think they would cheat.
I had a bet on 12th Oct 22 which should have paid out £19 on the football game between Tottenham and Eintracht Frankfurt. The bet was spurs to win, over 2.5 cards, over 2.5 goals and over 8.5 corners.They did not pay because they said it was only 8 corners, but there was nine, as opta reported and I also counted out myself after re-watching game. Although I pointed out that they were wrong they would not admit it and still refused to pay.Up until this point I thought they were a decent company, did not think they would cheat.
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L Dunn
20 October 2022
Comment from ca.trustpilot.com
Brilliant service today. Sorted out my missing credit
Brilliant service today. Sorted out my missing credit
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Kevin Brennan
20 October 2022
Comment from ca.trustpilot.com
I wrote a glowing review a month or so back regarding the help they gave via live chat when I was having difficulty understanding their new customer free bet options/rules of use, so hard to understand fully. It works like this? So I believe? £5:00 bets x 2 required to qualify for £30:00 free bets £10:00 horse racing £10:00 spins and £10:00 on extended horse Odds. These rules don’t seem to be fully explained when signing up. I thought in all the bet victor rules were some what complicated and confusing! I’ve since cancelled my account with bet victor and created a Bet365 account which find more straightforward and much simpler to understand and use. Thanks again BetVictor maybe try to simplify things for the less experienced punters ?
I wrote a glowing review a month or so back regarding the help they gave via live chat when I was having difficulty understanding their new customer free bet options/rules of use, so hard to understand fully. It works like this? So I believe? £5:00 bets x 2 required to qualify for £30:00 free bets £10:00 horse racing £10:00 spins and £10:00 on extended horse Odds. These rules don’t seem to be fully explained when signing up. I thought in all the bet victor rules were some what complicated and confusing! I’ve since cancelled my account with bet victor and created a Bet365 account which find more straightforward and much simpler to understand and use. Thanks again BetVictor maybe try to simplify things for the less experienced punters ?
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Haroldson Durt
20 October 2022
Comment from ca.trustpilot.com
Pavol from BetVictor support was very helpful and patient with me as he explained the T&C for the welcome bonus.Reason for 3 stars is that the T&C for their bonus is not quite clear, rather than a deposit match bonus the welcome bonus with BetVictor acts more like a free bet bonus. To top it off they also convert your first deposit into the "bonus" section of your wallet, so even bets made with the cash you deposited only pay out winnings and not the original stake.In my opinion this could be more clear, as if you bet on any odds of 1.5 or lower, you've actually lost your entire cash deposited already since even if you win the bet, you will have used up your $1000 of "bonus" funds only to receive $500 of "bonus" funds back, which would be counted as the match you received.I would stay away from taking advantage of this promotion.
Pavol from BetVictor support was very helpful and patient with me as he explained the T&C for the welcome bonus.Reason for 3 stars is that the T&C for their bonus is not quite clear, rather than a deposit match bonus the welcome bonus with BetVictor acts more like a free bet bonus. To top it off they also convert your first deposit into the “bonus” section of your wallet, so even bets made with the cash you deposited only pay out winnings and not the original stake.In my opinion this could be more clear, as if you bet on any odds of 1.5 or lower, you’ve actually lost your entire cash deposited already since even if you win the bet, you will have used up your $1000 of “bonus” funds only to receive $500 of “bonus” funds back, which would be counted as the match you received.I would stay away from taking advantage of this promotion.
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Eunice Card
19 October 2022
Comment from ca.trustpilot.com
I just want to say that Jamie from betvictor help live was fantastic sorted me out very quickly. Very polite. He a credit to the company.. keep up the great work Jamie
I just want to say that Jamie from betvictor help live was fantastic sorted me out very quickly. Very polite. He a credit to the company.. keep up the great work Jamie
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Dean Richardson
19 October 2022
Comment from ca.trustpilot.com
I'm surprised after reading people's reviews. This site is worst than all of them. A clear typical robbing site.football is fixed. Slots took 800 pound on a pound spin without a win. All because I cashed out 100 the day before.So basically if you cash anything out. ( rarity by the way)Every game you play after that will just take off you.They will write back to this review with its all rgn generated. Thats a load of crap.You technically can't win anything on this site. Not worth your money try another site. Because it's the worst one. Also when you get threw on live chat they do not even want to know you.I had a football mistake. So I complained. To them. And the cheeky f*** said what do you want us to do about it. And blamed me.I spoke to the manager kieran. Who didn't even know what day it was.he was clue less and useless. And told me he would refund the bet that was clearly there fault and said it was a gesture off good will and they wouldn't do it again if it happened in future. Also ended the chat like I'd robbed them with out saying bye.So basically if there wrong they won't refund u. But there happy letting you put ur money on and waste it threw the shoddy site. Please listen to this review as the rest of these reviews are possibly fake.Me my missus and my brother have all signed up on this site. And all blocked them permanently. Because all 3 of us have neva actualy won a penny. They just Rob u blind. And have realy bad attitude. God helps you if you win. They will argue your winnings. And won't pay out scruffy robbing tw***..This is truth
I’m surprised after reading people’s reviews. This site is worst than all of them. A clear typical robbing site.football is fixed. Slots took 800 pound on a pound spin without a win. All because I cashed out 100 the day before.So basically if you cash anything out. ( rarity by the way)Every game you play after that will just take off you.They will write back to this review with its all rgn generated. Thats a load of crap.You technically can’t win anything on this site. Not worth your money try another site. Because it’s the worst one. Also when you get threw on live chat they do not even want to know you.I had a football mistake. So I complained. To them. And the cheeky f*** said what do you want us to do about it. And blamed me.I spoke to the manager kieran. Who didn’t even know what day it was.he was clue less and useless. And told me he would refund the bet that was clearly there fault and said it was a gesture off good will and they wouldn’t do it again if it happened in future. Also ended the chat like I’d robbed them with out saying bye.So basically if there wrong they won’t refund u. But there happy letting you put ur money on and waste it threw the shoddy site. Please listen to this review as the rest of these reviews are possibly fake.Me my missus and my brother have all signed up on this site. And all blocked them permanently. Because all 3 of us have neva actualy won a penny. They just Rob u blind. And have realy bad attitude. God helps you if you win. They will argue your winnings. And won’t pay out scruffy robbing tw***..This is truth
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Ahmed Soumaoro
19 October 2022
Comment from ca.trustpilot.com
Sarah helped me for my problem. I am happy for her service.
Sarah helped me for my problem. I am happy for her service.
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Mr Erkan Demirtas
17 October 2022
Comment from ca.trustpilot.com
I have played with them more than five years,what I realise now they are scammers.I have played a game, I have won the game, Not been paid.Trying to get support from the help centre online chat said Tell me the game you played and I have checked on history nothing was there and they said they can’t help.Maybe I have done this to me many times I didn’t realise.I was only playing with £10 or £20 blackjack,so I don’t really worry about it.think about if you play Big.Really annoying Casino.
I have played with them more than five years,what I realise now they are scammers.I have played a game, I have won the game, Not been paid.Trying to get support from the help centre online chat said Tell me the game you played and I have checked on history nothing was there and they said they can’t help.Maybe I have done this to me many times I didn’t realise.I was only playing with £10 or £20 blackjack,so I don’t really worry about it.think about if you play Big.Really annoying Casino.
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Han
16 October 2022
Comment from ca.trustpilot.com
Excellent and efficient service by Juan. Resolved my problem instantly.
Excellent and efficient service by Juan. Resolved my problem instantly.
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Sean Braham
15 October 2022
Comment from ca.trustpilot.com
I had a problem which was really concerning me ut I spoke to agent Pavol and he was really helpful I couldn't have asked for morel I wish all live chat agents were as clear as pavol explaining a process to me. Thanks pavol keep up the good work
I had a problem which was really concerning me ut I spoke to agent Pavol and he was really helpful I couldn’t have asked for morel I wish all live chat agents were as clear as pavol explaining a process to me. Thanks pavol keep up the good work
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Maria Marney
14 October 2022
Comment from ca.trustpilot.com
So far so good, I have found that they do give you a game for your money and I have hit many bonuses on £1 spins that range from anything to £9 to £283 on King Kong cash, first withdrawal slightly slower then others such as mekhur slots and sky vegas but faster then 888 casino. Still very acceptable- withdrew at 21:15 money back in account 09:16 - 12 hours ….Will update review after some more game play and let’s see if it goes dead now I have a withdrawal. So far £250 in and £200 out but I could have cashed in profit if I wanted too. Thanks BetVictor ??
So far so good, I have found that they do give you a game for your money and I have hit many bonuses on £1 spins that range from anything to £9 to £283 on King Kong cash, first withdrawal slightly slower then others such as mekhur slots and sky vegas but faster then 888 casino. Still very acceptable- withdrew at 21:15 money back in account 09:16 – 12 hours ….Will update review after some more game play and let’s see if it goes dead now I have a withdrawal. So far £250 in and £200 out but I could have cashed in profit if I wanted too. Thanks BetVictor ??
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Daren Love
14 October 2022
Comment from ca.trustpilot.com
Keith helped me sort my problem out straight away. Signed up for promotional offer but it did not except paypal which I used, so the promotional offer was not allowed. I spoke to Keith on live chat and he sorted it out no problem.
Keith helped me sort my problem out straight away. Signed up for promotional offer but it did not except paypal which I used, so the promotional offer was not allowed. I spoke to Keith on live chat and he sorted it out no problem.
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Piotr
13 October 2022
Comment from ca.trustpilot.com
Betvictor stole my money, almost 1000 pounds with no reason. I won few bets and had there from 400 almost 1000 pounds. After won it was few minutes and my account was closed. On the chat they told me something about closing my account and showed me regulations in which they say that they can steal my money. This is a joke, on every online bookmaker forum I will describe this case and write a complaint wherever possible, do not play there if you do not want to be robbed like me ...
Betvictor stole my money, almost 1000 pounds with no reason. I won few bets and had there from 400 almost 1000 pounds. After won it was few minutes and my account was closed. On the chat they told me something about closing my account and showed me regulations in which they say that they can steal my money. This is a joke, on every online bookmaker forum I will describe this case and write a complaint wherever possible, do not play there if you do not want to be robbed like me …
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Afonso Ribeiro
13 October 2022
Comment from ca.trustpilot.com
They literally closed my account due to "business decisions" and didn't even return the money that I had deposit. This is a scam website do not fall for it!
They literally closed my account due to “business decisions” and didn’t even return the money that I had deposit. This is a scam website do not fall for it!
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Rich
13 October 2022
Comment from ca.trustpilot.com
I was / am a new customer and made a bit of a hash joining however Orsi on the live chat was fantastic and really helpful.
I was / am a new customer and made a bit of a hash joining however Orsi on the live chat was fantastic and really helpful.
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andrew riley
13 October 2022
Comment from ca.trustpilot.com
Absolute joke this is running at 4.4 GOT TO BE THE WORST SITE I HAVE EVER PLAYED ON SLOTS. But putting that aside probably one of the most grueling sites ever to put on a bet. The football bets are limited and there are so many more sites available to lose your money on :)
Absolute joke this is running at 4.4 GOT TO BE THE WORST SITE I HAVE EVER PLAYED ON SLOTS. But putting that aside probably one of the most grueling sites ever to put on a bet. The football bets are limited and there are so many more sites available to lose your money on 🙂
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Mat
12 October 2022
Comment from ca.trustpilot.com
Christine sorted an offer out for me when it wasn't sent through automatically. Very friendly and helpful
Christine sorted an offer out for me when it wasn’t sent through automatically. Very friendly and helpful
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Emily
12 October 2022
Comment from ca.trustpilot.com
A great and efficient live chat experience from Keith
A great and efficient live chat experience from Keith
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Chris T
12 October 2022
Comment from ca.trustpilot.com
An error was noticed where home and away display were in the wrong way round on the BV platform contrary to the live play as proven by screenshots I took at the time. Yet BV refuses to budge and accept their error and withheld my funds and winnings. Such a ridiculous process how they ignored the evidence which proves a fault within their system. I've yet to be refunded!
An error was noticed where home and away display were in the wrong way round on the BV platform contrary to the live play as proven by screenshots I took at the time. Yet BV refuses to budge and accept their error and withheld my funds and winnings. Such a ridiculous process how they ignored the evidence which proves a fault within their system. I’ve yet to be refunded!
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Karly Cox
12 October 2022
Comment from ca.trustpilot.com
Still waiting for my withdrawal sent multiple emails but never get back to you
Still waiting for my withdrawal sent multiple emails but never get back to you
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curtis hawksworth
12 October 2022
Comment from ca.trustpilot.com
Good day would like to thank the team that dealt with me today . Enjoy the rest of your week ...
Good day would like to thank the team that dealt with me today . Enjoy the rest of your week …
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Mark Unwin
12 October 2022
Comment from ca.trustpilot.com
Betvictor is one of there worst site they take you're money then they stop you're account you can't get you're money back avoid this site. Thing is they get you to reply to a bloody robot so you can't solve you're problems.
Betvictor is one of there worst site they take you’re money then they stop you’re account you can’t get you’re money back avoid this site. Thing is they get you to reply to a bloody robot so you can’t solve you’re problems.
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Chris Webb
11 October 2022
Comment from ca.trustpilot.com
Shocking returns on the slots, can litterally switch of and go dead at a moments notice, I personally don't think this site provides a random outcome on its casino. It does seem that it's controlled in some way. I have just logged off and am considering closing my account as I have just spun 1000 spins on the same slot and didn't receive one bonus round. Is this random, I think not.
Shocking returns on the slots, can litterally switch of and go dead at a moments notice, I personally don’t think this site provides a random outcome on its casino. It does seem that it’s controlled in some way. I have just logged off and am considering closing my account as I have just spun 1000 spins on the same slot and didn’t receive one bonus round. Is this random, I think not.
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steve wilson
10 October 2022
Comment from ca.trustpilot.com
A MASSIVE CONGRATULATIONS to scaming me again your doing really well on your RANDOM SPINS another 50 pound on spins no 8 11 0 5 10 32 26 3 35 12 28 7 29 23 30 12 don't exist when you spin but 9!20 31 33 1 16 18 9 22 24 non stop every spin lose lose lose on and on it goes then you change to section of wheel can't land there for next 17 spins so random I'll never bet with them again 100 ?? percent genuine review
A MASSIVE CONGRATULATIONS to scaming me again your doing really well on your RANDOM SPINS another 50 pound on spins no 8 11 0 5 10 32 26 3 35 12 28 7 29 23 30 12 don’t exist when you spin but 9!20 31 33 1 16 18 9 22 24 non stop every spin lose lose lose on and on it goes then you change to section of wheel can’t land there for next 17 spins so random I’ll never bet with them again 100 ?? percent genuine review
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david Finnerty
10 October 2022
Comment from ca.trustpilot.com
Boycott Betvictor Casino. Games are rigged... Save your money don't play or you be sorry. 100 percent fixed
Boycott Betvictor Casino. Games are rigged… Save your money don’t play or you be sorry. 100 percent fixed
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Connor
09 October 2022
Comment from ca.trustpilot.com
i had to use live chat and a employee named Juan was amazing help. many thanks
i had to use live chat and a employee named Juan was amazing help. many thanks
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Paula Bi
09 October 2022
Comment from ca.trustpilot.com
Didn't receive my new customer bonus ( error on my part) I contacted live chat to check if anything could be done. Juan went above and beyond to make sure I received this bonus. An overall positive first experience of fixing any issues I may have had. Top site, excellent customer support...as long as u get Juan lol . Thanks again ?
Didn’t receive my new customer bonus ( error on my part) I contacted live chat to check if anything could be done. Juan went above and beyond to make sure I received this bonus. An overall positive first experience of fixing any issues I may have had. Top site, excellent customer support…as long as u get Juan lol . Thanks again ?
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CG
08 October 2022
Comment from ca.trustpilot.com
very fast at settling your bets and great at taking your deposits but no so great at paying your winnings i have found them to hold your winnings for processing to the next day ie win on a Wednesday transfer that day processing on Thursday hits your bank the following week even though your have faster payments enabled on your funding method. I will be closing my account as i find a company so low does not deserve your custom!
very fast at settling your bets and great at taking your deposits but no so great at paying your winnings i have found them to hold your winnings for processing to the next day ie win on a Wednesday transfer that day processing on Thursday hits your bank the following week even though your have faster payments enabled on your funding method. I will be closing my account as i find a company so low does not deserve your custom!
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Natasha Griene
08 October 2022
Comment from ca.trustpilot.com
After playing for around 2/3 years they way they have treated me is disgusting i sent in all private info which i wouldn't normally do but i use to love this site so didn't mind i get enough money to gamble and they still wont let me play until next year ? I WILL BE GOING TO THE PAPERS ABOUT THIS SITE and exposing them on how they treat people unfairly and discriminate's against certain people what a shame because b4 now i only had 5 star reviews about betVictor!!!!!!!
After playing for around 2/3 years they way they have treated me is disgusting i sent in all private info which i wouldn’t normally do but i use to love this site so didn’t mind i get enough money to gamble and they still wont let me play until next year ? I WILL BE GOING TO THE PAPERS ABOUT THIS SITE and exposing them on how they treat people unfairly and discriminate’s against certain people what a shame because b4 now i only had 5 star reviews about betVictor!!!!!!!
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Jake
07 October 2022
Comment from ca.trustpilot.com
Adam from customer service was fantastic at supporting out my payments! Very quick to resolve the issue!
Adam from customer service was fantastic at supporting out my payments! Very quick to resolve the issue!
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Robert
07 October 2022
Comment from ca.trustpilot.com
Excellent customer service by Antony today, highly recommended *****
Excellent customer service by Antony today, highly recommended *****
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Donna Pepper
07 October 2022
Comment from ca.trustpilot.com
Anthony solved my query quickly and efficiently
Anthony solved my query quickly and efficiently
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liviu petru
06 October 2022
Comment from ca.trustpilot.com
I New costumer i just played 100£ But not any Bonus or free spin this its a scam
I New costumer i just played 100£ But not any Bonus or free spin this its a scam
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steve wilson
05 October 2022
Comment from ca.trustpilot.com
Con artists I'm going to make formal complaint and ask the police to carry out a formal criminal investigation into fixed odds roulette last dozen times played it has done same so called random spins we will see what fraud investigation team no wonder they register abroad
Con artists I’m going to make formal complaint and ask the police to carry out a formal criminal investigation into fixed odds roulette last dozen times played it has done same so called random spins we will see what fraud investigation team no wonder they register abroad
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jamie
05 October 2022
Comment from ca.trustpilot.com
YET AGAIN ANOTHER BIG LOSS, I HAVE BEEN ON LIVE CHAT TO COMPLAIN ABOUT THE BONUS FEATURES NOT COMING IN AND SOON AS I COME OFF LIVE CHA, MY GAME PLAY GETS EVEN WORSE, THEY TELL US THE SAME THING, ITS RNG, THAT IS LOAD OF BULL, THEY CONTROL WHO WINS AND WHO DOESNT, I HAVE NEVER WON, AND SINCE COMPLAINING ON LIVE CHAT ITS GOTTEN EVEN WORSE
YET AGAIN ANOTHER BIG LOSS, I HAVE BEEN ON LIVE CHAT TO COMPLAIN ABOUT THE BONUS FEATURES NOT COMING IN AND SOON AS I COME OFF LIVE CHA, MY GAME PLAY GETS EVEN WORSE, THEY TELL US THE SAME THING, ITS RNG, THAT IS LOAD OF BULL, THEY CONTROL WHO WINS AND WHO DOESNT, I HAVE NEVER WON, AND SINCE COMPLAINING ON LIVE CHAT ITS GOTTEN EVEN WORSE
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Kevin Brennan
05 October 2022
Comment from ca.trustpilot.com
Spoke with Adam today regarding my account. Adam was professional, clear and fully aware of my problem. Adam fully rectified my problem, leaving me very satisfied with the resolve. 10/10 Adam thanks again
Spoke with Adam today regarding my account. Adam was professional, clear and fully aware of my problem. Adam fully rectified my problem, leaving me very satisfied with the resolve. 10/10 Adam thanks again
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Paul M
04 October 2022
Comment from ca.trustpilot.com
In answering my previous review, BetVictor say " Our professional Customer Support Team will be happy to reply to you any questions you might have regarding Bet Victor or your betting Account. Please contact our Live chat or email us to help**betvictor.com."However, any email I now send to the help address, is now being returned straight back to me:"Your message couldn't be deliveredThe message you sent to help**betvictor.com couldn't be delivered due to: Recipient email address is possibly incorrect. Further information5.4.1 Recipient address rejected: Access denied. "Which very much looks like my email has been blocked by their system (or it's just a huge coincidence.....)Not exactly the professional service that they are trying to portray.I have some stamps somewhere, I'll send my data request to them the old fashioned way.(I've had to edit the email address here as trustpilot don't allow them, but I am using the correct address each time)
In answering my previous review, BetVictor say ” Our professional Customer Support Team will be happy to reply to you any questions you might have regarding Bet Victor or your betting Account. Please contact our Live chat or email us to help**betvictor.com.”However, any email I now send to the help address, is now being returned straight back to me:”Your message couldn’t be deliveredThe message you sent to help**betvictor.com couldn’t be delivered due to: Recipient email address is possibly incorrect. Further information5.4.1 Recipient address rejected: Access denied. “Which very much looks like my email has been blocked by their system (or it’s just a huge coincidence…..)Not exactly the professional service that they are trying to portray.I have some stamps somewhere, I’ll send my data request to them the old fashioned way.(I’ve had to edit the email address here as trustpilot don’t allow them, but I am using the correct address each time)
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mjc
03 October 2022
Comment from ca.trustpilot.com
games play smooth and the weekly spin club is ok, however the withdrawls are very inconsistent. started off with instant now they just sit pending for hours on end. small withdrawl too, considering what i’ve put in and lost they then take ages to pay out your paltry wins .
games play smooth and the weekly spin club is ok, however the withdrawls are very inconsistent. started off with instant now they just sit pending for hours on end. small withdrawl too, considering what i’ve put in and lost they then take ages to pay out your paltry wins .
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LJ Croft
02 October 2022
Comment from ca.trustpilot.com
Helpful customer service 02.10.2022(Assisted by Adam) He helped alot, Answering questions I had and very promptly resolving an issue i had.Extreamly quick response time too.Thank you
Helpful customer service 02.10.2022(Assisted by Adam) He helped alot, Answering questions I had and very promptly resolving an issue i had.Extreamly quick response time too.Thank you
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Carrol Smith
02 October 2022
Comment from ca.trustpilot.com
Closed my partners account, didnt even notify us no reason given when asked why they said 2 weeks before. no problem plenty more sites
Closed my partners account, didnt even notify us no reason given when asked why they said 2 weeks before. no problem plenty more sites
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jamie
02 October 2022
Comment from ca.trustpilot.com
am i the only 1 who notices, that when you complain about not winning on slots & how not very often, bonus features come in, that the game play gets even worse on that site, you are complaining abou, & on there sister sites, i am well overdue a huge win, i lose evey week, every month, spent grands upon grands, its about time they paid out
am i the only 1 who notices, that when you complain about not winning on slots & how not very often, bonus features come in, that the game play gets even worse on that site, you are complaining abou, & on there sister sites, i am well overdue a huge win, i lose evey week, every month, spent grands upon grands, its about time they paid out
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darren boldy
02 October 2022
Comment from ca.trustpilot.com
Quick response to my issue, sorted with minimal effort
Quick response to my issue, sorted with minimal effort
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Stuart Fitzgerald
02 October 2022
Comment from ca.trustpilot.com
I had to contact HeartBingo as I was having issues and Antony was extremely professional and resolved the issue within minutes
I had to contact HeartBingo as I was having issues and Antony was extremely professional and resolved the issue within minutes
Reply
Eoin Murphy
24 October 2022
Comment from ca.trustpilot.com
Spoke to Antony on BV's livechat regarding an issue with my account. He got it sorted for me quickly without any further issues and was very professional throughout.
Spoke to Antony on BV’s livechat regarding an issue with my account. He got it sorted for me quickly without any further issues and was very professional throughout.