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4 / 5

4.0 rating

Editor Score

2 / 5

2.0 rating

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Home Bookmakers Betfair

Betfair PLAYER REVIEWS(1968)

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David Wattam

22 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Atrocious customer support.Been with Betfair for 20 years and it's gone so down hill in the last 12 months or so. Customer support used to be very good but now is diabolical, since June i've been trying to sort out a problem, 2 1/2 hours one day, tried several times, they give me the same things to do, re-set password, try a different device, delete cookies, i have spent hours and hours on their help chat, useless, eventually (with difficulty) i got them to refund ££ in my account and permanently close it...utter crap. Before Paddy's took it over you could talk to someone on the phone, no chance now. Went over to Matchroom exchange

Atrocious customer support.Been with Betfair for 20 years and it’s gone so down hill in the last 12 months or so. Customer support used to be very good but now is diabolical, since June i’ve been trying to sort out a problem, 2 1/2 hours one day, tried several times, they give me the same things to do, re-set password, try a different device, delete cookies, i have spent hours and hours on their help chat, useless, eventually (with difficulty) i got them to refund ££ in my account and permanently close it…utter crap. Before Paddy’s took it over you could talk to someone on the phone, no chance now. Went over to Matchroom exchange

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Martyn b

21 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Spoke to Keith on chat, sorted my problem in 5 minutes even though it was my fault. Quick easy and professional customer service 5*

Spoke to Keith on chat, sorted my problem in 5 minutes even though it was my fault. Quick easy and professional customer service 5*

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default avatar

Kristielee

21 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The agent I just spoke to was amazing best customer service yet regarding gaming sites really went out his way to make things less time consuming and awkward,got straight to the point and very clear,I have nothing bad to say about this particular agent,great work 👍

The agent I just spoke to was amazing best customer service yet regarding gaming sites really went out his way to make things less time consuming and awkward,got straight to the point and very clear,I have nothing bad to say about this particular agent,great work 👍

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default avatar

Paul Connelly

21 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Spoke to James via the chat who sorted out my issue in just a few minutes. Excellent, thank you.

Spoke to James via the chat who sorted out my issue in just a few minutes. Excellent, thank you.

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default avatar

customer

20 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Very bad in a week £100 hardly any returns at all my advice don't play the slots or bingo just use for bets I have had to set limits as it is that bad .also if you use a free bet and it losses it says win so be careful.

Very bad in a week £100 hardly any returns at all my advice don’t play the slots or bingo just use for bets I have had to set limits as it is that bad .also if you use a free bet and it losses it says win so be careful.

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ben gordon

19 September 2024

Comment from ca.trustpilot.com

4.0 rating
4 / 5

When I finally got through to a real person my enquiries were resolved quickly and well

When I finally got through to a real person my enquiries were resolved quickly and well

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Chris

18 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Horrendous. I simply want a complete closure of my account. However, because they have a different date of birth on their account (how I have absolutely no idea) - they will not do so unless I send them a selfie of myself holding my driving licence.Surely that makes a complete mockery of their statement "At Betfair, we are committed to protecting your privacy and the security of your personal data."I am not supplying a selfie. I'm not a kid. This isn't social media. My driving licence will have absolutely everything you need, date of birth, home address, etc.

Horrendous. I simply want a complete closure of my account. However, because they have a different date of birth on their account (how I have absolutely no idea) – they will not do so unless I send them a selfie of myself holding my driving licence.Surely that makes a complete mockery of their statement “At Betfair, we are committed to protecting your privacy and the security of your personal data.”I am not supplying a selfie. I’m not a kid. This isn’t social media. My driving licence will have absolutely everything you need, date of birth, home address, etc.

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0Response
default avatar

Paul

18 September 2024

Comment from ca.trustpilot.com

4.0 rating
4 / 5

Great betting appvirtual assistant is rubbish real assistants sort problems out quickly and efficiently.promotions and free bets limited to what you can have a bet on.

Great betting appvirtual assistant is rubbish real assistants sort problems out quickly and efficiently.promotions and free bets limited to what you can have a bet on.

Reply
0Response
default avatar

Khalid

17 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

lovely app. Easy to bet, easy to deposit and even easier to withdraw. I recommend yall

lovely app. Easy to bet, easy to deposit and even easier to withdraw. I recommend yall

Reply
0Response
default avatar

Pascal Poisson

16 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Had an issue with a football game. The help agent explained my bet hadn't been matched and so had lapsed and explained how I could check the status. Was most impressed by the speed and accuracy of the answer.

Had an issue with a football game. The help agent explained my bet hadn’t been matched and so had lapsed and explained how I could check the status. Was most impressed by the speed and accuracy of the answer.

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0Response
default avatar

Katie Allerston

16 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

First time I had placed a football bet and got a bit confused about receiving my winnings went on the live chat and they replied emeidatly and explained things to me in a way had no problem understanding how things worked exalent customer service

First time I had placed a football bet and got a bit confused about receiving my winnings went on the live chat and they replied emeidatly and explained things to me in a way had no problem understanding how things worked exalent customer service

Reply
0Response
default avatar

Luke Wilshaw

16 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Great betting app. Customer service was great, understood everything I was asking even if I didn't know exactly what I was trying to say. There responses were quick felt like a 1 on 1 chat instead of how you usually have to wait 5+mins with other live chats

Great betting app. Customer service was great, understood everything I was asking even if I didn’t know exactly what I was trying to say. There responses were quick felt like a 1 on 1 chat instead of how you usually have to wait 5+mins with other live chats

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0Response
default avatar

Gumzy

16 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Quick response managed to solve my issue in no time.. very polite spoken

Quick response managed to solve my issue in no time.. very polite spoken

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0Response
default avatar

alan edmonds

16 September 2024

Comment from ca.trustpilot.com

3.0 rating
3 / 5

i did not like the way they decided to suspend my account for 1 month then cancel it saying i was self excluding in fact i . pleaded with them to let my account stay open and resrict me to 50 pounds a week. I now trudge to the betting shops and loose 100 pounds a day. perhaps this is the idea to get persons back into betting shops.

i did not like the way they decided to suspend my account for 1 month then cancel it saying i was self excluding in fact i . pleaded with them to let my account stay open and resrict me to 50 pounds a week. I now trudge to the betting shops and loose 100 pounds a day. perhaps this is the idea to get persons back into betting shops.

Reply
0Response
default avatar

Rach

15 September 2024

Comment from ca.trustpilot.com

4.0 rating
4 / 5

Fast response I play Betfair apps daily great games an will continue to play with them great promotions

Fast response I play Betfair apps daily great games an will continue to play with them great promotions

Reply
0Response
default avatar

Mian Imran

15 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Excellent services. Trust worthy. Quick reply

Excellent services. Trust worthy. Quick reply

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0Response
default avatar

Majko

14 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

This company cost me over £500 pounds I would never bet with them again or trust them, there website crashed a few Saturdays ago I won over 500 pounds on two races bets voided money taken out of my account with no notice or explanation no fault of my own betfair to blame and they hide behind there terms and conditions this is not the first time same happened last year lost around 800 pounds again enough is enough I would recommend anybody to stay well clear when you use the exchange your betting against the house who has a 2 seconds advantage on you how the government or s.o.c.a haven't investigated this company is beyond me, they want you to lose you money and will only do affordability checks on long term winners not losing punters.

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This company cost me over £500 pounds I would never bet with them again or trust them, there website crashed a few Saturdays ago I won over 500 pounds on two races bets voided money taken out of my account with no notice or explanation no fault of my own betfair to blame and they hide behind there terms and conditions this is not the first time same happened last year lost around 800 pounds again enough is enough I would recommend anybody to stay well clear when you use the exchange your betting against the house who has a 2 seconds advantage on you how the government or s.o.c.a haven’t investigated this company is beyond me, they want you to lose you money and will only do affordability checks on long term winners not losing punters.

Reply
0Response
default avatar

Teebee

14 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

WHAT THE XXXXXXX KKK IS IT WITH THIS SITE THOUSANDS LOST NO WINS NAH GAMBLING COMMISSION NEEDS TO STOP THESE THEIFS THIS IS NOT FAIR GAME PLAY WHATSOVER NAHHH

WHAT THE XXXXXXX KKK IS IT WITH THIS SITE THOUSANDS LOST NO WINS NAH GAMBLING COMMISSION NEEDS TO STOP THESE THEIFS THIS IS NOT FAIR GAME PLAY WHATSOVER NAHHH

Reply
0Response
default avatar

Marv

13 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

I love sports betting, I bet sensibly but I do place lots of bets on different sports. I have been on almost every betting site over the years, there are some really bad ones out there but Betfair is just the Gordon Ramsey of betting sites. I use the exchanges, really Betfair you would have most of our blessing to increase your commission rate to 3% if you wanted to. I have been using the Betfair exchange for 15 years, I must have placed tens of thousands of bets over the years and I have not once had any problems with them. Whenever I have queried bets they have always been so helpful. I would recommend the Betfair Exchange to anyone, the odds are the best you'll find anywhere, it is user friendly, great customer service.I can honestly say there is not a company in the world I love more than Betfair, they are amazing. The only one criticism I would have however is that I wish there was more marketing on the Betfair Exchange, I don't remember seeing an advert on TV for the Betfair Exchange in years. We need more people using the exchanges.

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I love sports betting, I bet sensibly but I do place lots of bets on different sports. I have been on almost every betting site over the years, there are some really bad ones out there but Betfair is just the Gordon Ramsey of betting sites. I use the exchanges, really Betfair you would have most of our blessing to increase your commission rate to 3% if you wanted to. I have been using the Betfair exchange for 15 years, I must have placed tens of thousands of bets over the years and I have not once had any problems with them. Whenever I have queried bets they have always been so helpful. I would recommend the Betfair Exchange to anyone, the odds are the best you’ll find anywhere, it is user friendly, great customer service.I can honestly say there is not a company in the world I love more than Betfair, they are amazing. The only one criticism I would have however is that I wish there was more marketing on the Betfair Exchange, I don’t remember seeing an advert on TV for the Betfair Exchange in years. We need more people using the exchanges.

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0Response
default avatar

Customer

13 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

I have been a member of the site for a few years now. Had some good returns etc.However, today I get a email with a reward bonus. Went to try and claim it and couldn't. Contact chat who said they raised the problem with the relevant department, and to come back later. Go back to chat a few hours later, and the problem is still not resolved. And told to contact tomorrow. The customer service of this site is a joke. Many complaint say the same thing. Get an email bout reward the next month, and you never get the rewards. Its crazy. No reward for loyalty. And it's so hard to win on the free spins or promotions. The only good thing the site has going for it are the fast withdrawals. They really are fast. Charlygirl23

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I have been a member of the site for a few years now. Had some good returns etc.However, today I get a email with a reward bonus. Went to try and claim it and couldn’t. Contact chat who said they raised the problem with the relevant department, and to come back later. Go back to chat a few hours later, and the problem is still not resolved. And told to contact tomorrow. The customer service of this site is a joke. Many complaint say the same thing. Get an email bout reward the next month, and you never get the rewards. Its crazy. No reward for loyalty. And it’s so hard to win on the free spins or promotions. The only good thing the site has going for it are the fast withdrawals. They really are fast. Charlygirl23

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0Response
default avatar

Dj Frisky D

13 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

I would be extreamy careful with betting with this company, they are Paddy Power with a different name. The online chat is extremely time consuming and they purposely don't have direct number you can call them on. The online staff seem extremely incompetent and take adleast an hour to sort something simple out. Constantly asking for screenshots and don't want to go through bet history or do any type of reading. The worst betting company I've dealt with.

I would be extreamy careful with betting with this company, they are Paddy Power with a different name. The online chat is extremely time consuming and they purposely don’t have direct number you can call them on. The online staff seem extremely incompetent and take adleast an hour to sort something simple out. Constantly asking for screenshots and don’t want to go through bet history or do any type of reading. The worst betting company I’ve dealt with.

Reply
0Response
default avatar

Mr Tang

12 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The agent knew what I was talking about and was able to help with my query - thanks!

The agent knew what I was talking about and was able to help with my query – thanks!

Reply
0Response
default avatar

Kevin Haycock

11 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

20 years plus I've been using betfair. Back then it was on the old PC lol. The mother of online betting sites 👌👌👌

20 years plus I’ve been using betfair. Back then it was on the old PC lol. The mother of online betting sites 👌👌👌

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0Response
default avatar

Steven Gillespie

11 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Totally dishonest removes cash back options all the time stay away complete fix

Totally dishonest removes cash back options all the time stay away complete fix

Reply
0Response
default avatar

andrew morgan

11 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

I had my account hacked with over £150 taken. The online chat person, Thomas. was very helpful and referred the matter to Betfair's cyber-security people who in turn sorted the problem and refunded me the cash. Very good indeed.

I had my account hacked with over £150 taken. The online chat person, Thomas. was very helpful and referred the matter to Betfair’s cyber-security people who in turn sorted the problem and refunded me the cash. Very good indeed.

Reply
0Response
default avatar

SteveGr

10 September 2024

Comment from ca.trustpilot.com

4.0 rating
4 / 5

I like that Betfair is starting to stop degenerate gamblers spending too much. It is a huge problem for many sensible bettors/traders though, but something had to be done. Hopefully the process takes the serious and sensible traders/bettor's needs into account more, so that they are freer to do what they need to, to profit effectively.

I like that Betfair is starting to stop degenerate gamblers spending too much. It is a huge problem for many sensible bettors/traders though, but something had to be done. Hopefully the process takes the serious and sensible traders/bettor’s needs into account more, so that they are freer to do what they need to, to profit effectively.

Reply
0Response
default avatar

Miss M

09 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Refuse to supply any contact details for customer services, no email / telephone number / address. Have spent 10 days on chat with them after being defrauded of £400 by someone. Left me penniless with a child to feed and insulted me by sending me numbers and details for people with gambling problems!! Shocking!!

Refuse to supply any contact details for customer services, no email / telephone number / address. Have spent 10 days on chat with them after being defrauded of £400 by someone. Left me penniless with a child to feed and insulted me by sending me numbers and details for people with gambling problems!! Shocking!!

Reply
0Response
default avatar

Stuart King

09 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Having made a comment about Betfair be honest they have closed my Account still holding unsettled bets.Point proved this Company is not honourable and I will be all the better with not have an account with such a Company.No great loss. Kindest regards and goodbye

Having made a comment about Betfair be honest they have closed my Account still holding unsettled bets.Point proved this Company is not honourable and I will be all the better with not have an account with such a Company.No great loss. Kindest regards and goodbye

Reply
0Response
default avatar

Teebee

08 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

THIS SITE IS ABSOLUTELY JOKE AND I MEAN JOKE JUST CONSTANT DEPOSITS NO WINS LITERALLY NOTHING WHAT SCAM OFF SITE STAY CLEAR GUYS

THIS SITE IS ABSOLUTELY JOKE AND I MEAN JOKE JUST CONSTANT DEPOSITS NO WINS LITERALLY NOTHING WHAT SCAM OFF SITE STAY CLEAR GUYS

Reply
0Response
default avatar

Ian Hunt

07 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

What an absolutely awful experience of trying to get an account up and running. They are happy to open it and let you have a bet but then want pictures of driving licence, bank cards, statements and suspend your account even when you've sent them with no further explanation as to why. Spent vitually a whole day on anf off trying to sort this and finally gave up and managed to get my deposit refunded but will have to say goodbye to just a small amount of winnings. Absolute bunch of cowboys and fraudsters. If you want an on line betting account do yourself a favour and go somewhere else

What an absolutely awful experience of trying to get an account up and running. They are happy to open it and let you have a bet but then want pictures of driving licence, bank cards, statements and suspend your account even when you’ve sent them with no further explanation as to why. Spent vitually a whole day on anf off trying to sort this and finally gave up and managed to get my deposit refunded but will have to say goodbye to just a small amount of winnings. Absolute bunch of cowboys and fraudsters. If you want an on line betting account do yourself a favour and go somewhere else

Reply
0Response
default avatar

Dean

07 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

All the excellent reviews must be from years ago. Lol at the redirected 5 star reviews.. it's not 2003 any longer. They're from fakes or simpletons Now Betfair don't care and just live off past glory Live chat kick you off and then show little interest in helping. You're dealing with people who couldn't care less and you've got no chance of actually talking to a real person Attitude is utterly appalling and they don't careThey've gone from being the best exchange in the world to total mediocrity . What a fall from grace

All the excellent reviews must be from years ago. Lol at the redirected 5 star reviews.. it’s not 2003 any longer. They’re from fakes or simpletons Now Betfair don’t care and just live off past glory Live chat kick you off and then show little interest in helping. You’re dealing with people who couldn’t care less and you’ve got no chance of actually talking to a real person Attitude is utterly appalling and they don’t careThey’ve gone from being the best exchange in the world to total mediocrity . What a fall from grace

Reply
0Response
default avatar

andrew morgan

07 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

I've just had online chat with Thomas who has referred my case to security. I've been done by a scammer on two bets which i didn;t make. hopefully they'll get another 5/5 from the outcome

I’ve just had online chat with Thomas who has referred my case to security. I’ve been done by a scammer on two bets which i didn;t make. hopefully they’ll get another 5/5 from the outcome

Reply
0Response
default avatar

Wayne Smith

06 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The very best in betting platforms. Really is your one stop betting place. Draw your own conclusions about those that give Negative feedback. Well done Betfair on all aspects of your operations.

The very best in betting platforms. Really is your one stop betting place. Draw your own conclusions about those that give Negative feedback. Well done Betfair on all aspects of your operations.

Reply
0Response
default avatar

stephen olushola

06 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The CS Rep was kind, showed empathy to my issues and helped get a solution.

The CS Rep was kind, showed empathy to my issues and helped get a solution.

Reply
0Response
default avatar

ぶ千恵子

06 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

This company do nothing to help people who are problem gamblers, they are an absolute disgrace.

This company do nothing to help people who are problem gamblers, they are an absolute disgrace.

Reply
0Response
default avatar

Paulo Silva

06 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The fourfh time i managed to get someone to help me..Patience was necessary,reminding sometimes betting its also about that..The whole process went perfectly.Isaac is his name..ask for him.Thanks bro.

The fourfh time i managed to get someone to help me..Patience was necessary,reminding sometimes betting its also about that..The whole process went perfectly.Isaac is his name..ask for him.Thanks bro.

Reply
0Response
default avatar

Mark

06 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Absolute shocking customer service.Called to re open my account, spent ages on the online chat, sent docs off, spoke to me about re setting password etc so I assumed all ok. I then got booted from live chat. Spent the next hour going back in and keep getting booted out to be told they can’t re open my account. I asked why and what has changed so much, they told me the relevant department will call me back. I gave times of availability and asked them to confirm when they would call, they wouldn't give a date or any indication, what an awful service.

Absolute shocking customer service.Called to re open my account, spent ages on the online chat, sent docs off, spoke to me about re setting password etc so I assumed all ok. I then got booted from live chat. Spent the next hour going back in and keep getting booted out to be told they can’t re open my account. I asked why and what has changed so much, they told me the relevant department will call me back. I gave times of availability and asked them to confirm when they would call, they wouldn’t give a date or any indication, what an awful service.

Reply
0Response
default avatar

MAGOO

05 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Love betfair, they need to add a few extras on football bet builders, ie.. red cards, penalties, goal methods.. this would be the icing on the cake if they placed these features on bet builder

Love betfair, they need to add a few extras on football bet builders, ie.. red cards, penalties, goal methods.. this would be the icing on the cake if they placed these features on bet builder

Reply
0Response
default avatar

Gary Lomax

05 September 2024

Comment from ca.trustpilot.com

2.0 rating
2 / 5

I have been trying to get my monthly deposit limit raised. I have provided oodles of documentation numerous times. I have been told that a senior safer gambling agent is reviewing my case and that I will receive a response ASAP. This has been going on for almost two entire YEARS now. If I don't chase them, I hear nothing back, and if I do chase them I'm told the issue has been escalated and that I'll be contacted very soon. It doesn't seem like they actually have anyone working at the safer gambling department at all! This is a simple issue that should be resolved within two minutes, yet it has now been two years. Hello Betfair, is anyone there?!

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I have been trying to get my monthly deposit limit raised. I have provided oodles of documentation numerous times. I have been told that a senior safer gambling agent is reviewing my case and that I will receive a response ASAP. This has been going on for almost two entire YEARS now. If I don’t chase them, I hear nothing back, and if I do chase them I’m told the issue has been escalated and that I’ll be contacted very soon. It doesn’t seem like they actually have anyone working at the safer gambling department at all! This is a simple issue that should be resolved within two minutes, yet it has now been two years. Hello Betfair, is anyone there?!

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0Response
default avatar

Stuart King

04 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Beware of so called great offers from Betfair as they are not genuine. When you win under their Special Offers they do not payout and if your query it through the Bookmakers Ombudsman they will not provide details of the offers to them. Therefore any Claim against Betfair fails. You would expect so honest behaviour from this firm but they are far from HONEST.

Beware of so called great offers from Betfair as they are not genuine. When you win under their Special Offers they do not payout and if your query it through the Bookmakers Ombudsman they will not provide details of the offers to them. Therefore any Claim against Betfair fails. You would expect so honest behaviour from this firm but they are far from HONEST.

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0Response
default avatar

Dmc Waste & Recycling

04 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

fantastic, this person was a great help

fantastic, this person was a great help

Reply
0Response
default avatar

Terry

02 September 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

STOLE MY MONEY, DEMANDED ID, nothing was good enough Horrible scam company

STOLE MY MONEY, DEMANDED ID, nothing was good enough Horrible scam company

Reply
0Response
default avatar

Seamus Kaine

01 September 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

Great customer relations and brill staff, very helpful and sort out issues quickly. Nicole was especially helpful.

Great customer relations and brill staff, very helpful and sort out issues quickly. Nicole was especially helpful.

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0Response
default avatar

James

31 August 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Limits accounts very fast if you win No search function on their sportsbooksIf you can't accept someone winning on your website maybe you should just close your sportsbook and do something else .Not really living up to the name :Betfair: at all

Limits accounts very fast if you win No search function on their sportsbooksIf you can’t accept someone winning on your website maybe you should just close your sportsbook and do something else .Not really living up to the name :Betfair: at all

Reply
0Response
default avatar

James Beeston

31 August 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

If I could give 0, I would! I am not exaggerating at all here, I put £40 on the app, I bet 60p spins and I did not win a single penny!! I had dead spins every time!

If I could give 0, I would! I am not exaggerating at all here, I put £40 on the app, I bet 60p spins and I did not win a single penny!! I had dead spins every time!

Reply
0Response
default avatar

william hilder

31 August 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

Had a bet on there cash back for second another horse was scratched 2 minutes before jump mine won after watching the race looked at the bet still showed I'd won $ then 2 minutes later it was voided.What a scam. I've seen that a lot of people are having bets voided lately. Only winners are burnt is anyone out there seeing there losing bets refunded due to voided bets? Will be interesting to see.

Had a bet on there cash back for second another horse was scratched 2 minutes before jump mine won after watching the race looked at the bet still showed I’d won $ then 2 minutes later it was voided.What a scam. I’ve seen that a lot of people are having bets voided lately. Only winners are burnt is anyone out there seeing there losing bets refunded due to voided bets? Will be interesting to see.

Reply
0Response
default avatar

Wayne Reynolds

30 August 2024

Comment from ca.trustpilot.com

1.0 rating
1 / 5

One of my winning bets was not honoured. And it dosnt show up in my betting history. How dishonest is this mob.

One of my winning bets was not honoured. And it dosnt show up in my betting history. How dishonest is this mob.

Reply
0Response
default avatar

Adam Marlow

29 August 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

very good customer service. answered question about promotion really clearly and in a fast manner

very good customer service. answered question about promotion really clearly and in a fast manner

Reply
0Response
default avatar

John W

29 August 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

The digital assistant was not up to helping me with login issues, but fortunately they pretty quickly passed me over to a real person.She was extraordinarily patient and very helpful.I was in the chat with her for about an hour!!!But all got resolved in the end.

The digital assistant was not up to helping me with login issues, but fortunately they pretty quickly passed me over to a real person.She was extraordinarily patient and very helpful.I was in the chat with her for about an hour!!!But all got resolved in the end.

Reply
0Response
default avatar

Consumer

29 August 2024

Comment from ca.trustpilot.com

5.0 rating
5 / 5

This website keeps paying im in alot of profit bearing in mind ive only spend less then £300 on there and over £1000 profit, the only isuues they have is with the withdrawal timeframes but you definitely get it within 24hrs.

This website keeps paying im in alot of profit bearing in mind ive only spend less then £300 on there and over £1000 profit, the only isuues they have is with the withdrawal timeframes but you definitely get it within 24hrs.

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0Response
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