Betfair PLAYER REVIEWS(1968)
Relax to the touch of Midas
21 September 2021
Comment from ca.trustpilot.com
I will keep it short, terrible customer service, on 2 occasions changed my security question will be taking it up with the gambling commission.
Neil Gregory
21 September 2021
Comment from ca.trustpilot.com
Disgraceful - if only I could rate these b*stards minus 1,000. They stole my money by closing my account and ignoring my contact. Utter charlatans to put it very very very politely.
kelly
21 September 2021
Comment from ca.trustpilot.com
Played this site numerous times and what a shocker. Its awful no wins over stake. Just a pure corrupt con. Went atleast £20 with not a single win!! Avoid this corruption.
Craig White
20 September 2021
Comment from ca.trustpilot.com
I have used many online casinos over the years. However, I have never experienced so many dead spins on slots as on this site. I have played literally thousands of spins without a bonus. I mean, even if I had a few small bonuses I'd be satisfied without a profit. But no, not here. Horrendous experience. Take my advice, avoid at all costs.
Philip Bowen
19 September 2021
Comment from ca.trustpilot.com
BetFair is Solid Betfiar is very good with very nice payouts and odds, they also pays out so fast, I made over a million with betfair for a month and I was paid fast, All thanks to AlexDurki__ on Instagram who always gives me tips, I would recommend everyone switch to BetFair today!
Alison
17 September 2021
Comment from ca.trustpilot.com
100% 0 STARS!!! the worst fixed site I have EVER played 🤬 vile!!!!
Olivér Kocsis
15 September 2021
Comment from ca.trustpilot.com
The worst. I was using my wise card to pay in. Everything went fine until I wanted to withdraw. I am chasing my money for half a year now. Customer support cannot always act like they open a ticket or something but I never got a feedback about the processes from them, you have to chase them.
Jason Dodsworth
14 September 2021
Comment from ca.trustpilot.com
I used Betfair for a long time and everything was fine until I noticed a bet hadn't been paid out correctly. No problem I thought, I'll contact customer services and get it sorted. Absolutely terrible experience, a week of being called a liar, told I was wrong and passed around before being told sorry you where right, we've settled the bet correctly and given you £30 of free bets as an apology. All good until it happened again a few weeks later, and went through the same again, as well as what I was being told constantly changing, Betfair trying to tell me the information I had given them was different to what I had (luckily I'd kept all correspondence) and even trying to alter what happened on the previous instance. Decent enough betting site when things go smoothly but god awful customer service agents which has resulted in me closing my account and going elsewhere.
julie barnes
13 September 2021
Comment from ca.trustpilot.com
It doesn’t even deserve the one star I rated but unfortunately had too do that to write a review I seen an offer about bet £20 and even if you lose you get your £20 back …nope I never got my £20 back ! I then spoke to them either on the phone or live chat they tried to fob me off by saying I had betted on the wrong thing ? That should’ve been stated clearly which to my knowledge it wasn’t ! I’m not an idiot I can read ! Anyway they offered no solution apart from suspending my account due too “concerning comments “ from me on the live chat ,I spoke to 3 diff people the first guy jestin was lovely and told me he was very sorry about this and I would receive my £20 refund within 1 day then I spoke to another guy named Thiago who asked me could I wait 5-10 minutes so he can look at my file ,I said sure that’s fine ,anyway 20 minutes later still no reply from Thiago so had to start a new chat AGAIN! So explained everything that had just happened and if that’s what they deem as “concerning comments “ and suspend accounts over then I’ll be taking this further as all I did was tell her I have been told 3 different things from 3 different people and surely they keep a log off these chats ? I do not recommend using this service to anyone at all as instead of an apology for all the conflicting information I had been given and maybe as a goodwill gesture giving me my £20 back nope they suspended my account and told me to await an email which btw I have NEVER received !
Brian
13 September 2021
Comment from ca.trustpilot.com
Just steal money! Scammers!!!
Minel Gheorghe
13 September 2021
Comment from ca.trustpilot.com
Scam Casino . Slots never pay , worst customer service that i ever had. Do not waste your time and money on this Casino .
Nigo Mul
12 September 2021
Comment from ca.trustpilot.com
Very poor service. Opened account with required £10 stake to receive promotional free bets offer. Free bets not received so contacted customer service and was advised to check T&C's in detail, ended up having to put a further £10 stake to receive offer. Closed account after one week and will use Skybet or Bet365, far better service and clearer promotions available.
darren leatherland
12 September 2021
Comment from ca.trustpilot.com
Scum don’t pay If your lucky buy a lottery ticket
Alison
12 September 2021
Comment from ca.trustpilot.com
I'd prefer to give no stars! No more chances for this con site and I will definitely never recommend this site to others.you will not win and it's over in seconds EVERY time you play. Appalling 🤬🤬🤬🤬
Wizard Taffy
12 September 2021
Comment from ca.trustpilot.com
A number of issues and impossible to get through to Customer Service. Easy to resolve, take my business elsewhere.
Mohit Jain
11 September 2021
Comment from ca.trustpilot.com
Ridiculous app. They are just too defensive. 10 second wait before the bet is accepted is ridiculous
Terry
11 September 2021
Comment from ca.trustpilot.com
I was defrauded by a trading platform they went away with my money and After a few days of massive depression, I came to know about wealthlyx on tellegram through the internet. I was glad to have them as they were awesome are in getting my crypto back. They have got maximum knowledge about the CRYPTOCUURENCY scam and TRADING scam.
John Deinkwater
09 September 2021
Comment from ca.trustpilot.com
Casino is a joke! Play some pirates game 100 spins at £2 a go and not a single feature. There percentage payouts are totally fabricated. APP DELETED 🤬
Edd
09 September 2021
Comment from ca.trustpilot.com
Thanks Betfair for restricting all promotions on my sportsbook account. Also thanks for the updated apology after and then restricting both my accounts. The exchange account alone was paying you 5% commission! You stupid daft c-u-n-ts
Arthur Jack
09 September 2021
Comment from ca.trustpilot.com
Betfair Is very Good Betfair is one of the best betting site ever, they offer good payouts and have very good odds, I made almost half a million dollars within the past 3 weeks, and I was paid out adequately, thanks to PlatinumTips__ on Instagram that gave me this betting site, I would suggest you message him to get good betting tips and always use Betfair because they are the best!
Purnima Rani
08 September 2021
Comment from ca.trustpilot.com
customer
07 September 2021
Comment from ca.trustpilot.com
Claim to encourage responsible gambling but then don’t let you withdraw funds of winning bets to your card. I can only think this is to encourage more gambling? Absolutely bizarre. Chat customer service system also terrible.
Iesha Johnson
06 September 2021
Comment from ca.trustpilot.com
Scamming little thieves. Avoid at all costs.
Phillip Abel
04 September 2021
Comment from ca.trustpilot.com
Casino is in greedy mode,never really won much with this Casino,always take take take never bloody give
Allan buchan
04 September 2021
Comment from ca.trustpilot.com
Betfair are trading under a false name. According to Paddy Power betfair Real name is. Paddy Power Betfair. Ltd. I have an email from paddy and his powers to prove it. How can you trust a company that doesn't even use its real name. Bogus betfair closed my account because I fell out with paddy's power. Absolutely shocking eh!so avoid both these companies bet365 is the best online booky by a mile.
Dan Thomsett
02 September 2021
Comment from ca.trustpilot.com
Abysmal customer service. Haven't settled a very small football bet, despite the match finishing almost 2 hours ago. Used live chat, kept being asked to "wait a few moments" while they found my details, & was then told that they're very busy (not at this time of night they're not) & that a member of support would get back to me. Just being fobbed off. I should probably just stick to using KALOOKI SPORTSBOOK, as they match the top firms, settle bets instantly, & transfer winnings back to me within 30 seconds of asking!
Arthur Jack
02 September 2021
Comment from ca.trustpilot.com
BetFair Is very Good! BetFair is one of the best betting site, they offer genuine payouts and have very nice odds, I have made over a million dollars within the past 3 weeks, and I was paid out adequately, thanks to PLATINUMTIPS__ on Instagram that gave me this betting site, I would suggest you message him to get good betting tips and always use betfair because they are the best!
Robert Hartley
01 September 2021
Comment from ca.trustpilot.com
not a great selection of games and no way to filter games by provider or max payout etc Terrible rewards system in place. They offer a selection of rewards in each package but say someone only plays slots its a total waste getting a free sports bet and vice versa, its just awful way to say thanks to your long term customers, and the free spins offers in the promotions page are literally all 10p or 20p free spins so it makes it not worth taking. But worst of all, i spent hundreds in the last few weeks here and no free spins or nothing not a single thanks for being a long term customer. Also dont worry about the affiliate program. I dont want it if my Twitch and Youtube viewers are going to be treat like another number.
Marc Mccrea
31 August 2021
Comment from ca.trustpilot.com
Very rubbish site it's just a scam like all of them you get a free spin but some how you're money gets took and they only suspend your cashouts on the bets when the team what's going to lose your bet is about to play because they already know every result it's all rigged I even pulled them on it saying that it's fixed all they did was say I can assure you it's not and since then I can't chat to them lol because they know like I said to them every bet what is suspended it's only on the team what loses your bet
Patrick
30 August 2021
Comment from ca.trustpilot.com
Do not use. Had my account hacked and £200 withdrawn to a random account without my authorisation and Betfair didn’t want to know or help out. Their security controls are obviously not up to standard. I’ve never had anything else hacked like this.
Martin Ford
29 August 2021
Comment from ca.trustpilot.com
Dont bet very often but was astonished to find my account suspended. Logged on to find answers and found myself being asked this question- "What is your what is your migration answer"? This makes absolutely no sense. I then verified my DOB only to be told "those pesky bots didnt verify it" This company have stolen my money. Avoid.
Dean Pickin
29 August 2021
Comment from ca.trustpilot.com
Absolute disgusting. AVOID. I made a bet with them which was set to win! I had £180 down. Went to login to my account to check my winnings and they had closed my account without an email. Took me one hour on live chat and they still wouldn’t tell me why it was closed and refused to re open it. I’m battling to get my money. Even just my original funds of £180 . In this day and age this shouldn’t be the case. DO NOT TRUST THESE. You win big and they don’t pay. Scammers
Matt
28 August 2021
Comment from ca.trustpilot.com
Signed up for promotion, verified my account, let me deposit and done my bet which won but was waiting for it to settle, then my account has been deleted, had to go on live chat to see what the heck went on. They said Betfair and paddy are now merged together and I apparently have been banned from paddy despite not using them for years as I moved to sky bet, as this is the case Betfair deleted my account and told me not to bother with them or paddy and took my money. Never even had a Betfair account before either and will never advise people to use them after this, absolute cons! They let everyone sign up no matter what just to take your money then delete you later on!
Manfit
28 August 2021
Comment from ca.trustpilot.com
Today 01:55 I registered at Betfair.com. I have uploaded all the necessary information to approve my identity. I was approved 02:05 and after I added my credit card and transferred money from my bank. I have received an email from Betfair that they just closed my account and I can't access it anymore. I have tried to get in touch with customer support, but they don't give me a clear answer why, only bot replying to my messages. I feel like I got scammed by "legit company", I believe they are Scamming a lot people like that and this cannot go unreported. First of all how they can let anyone to register and put their money on the account before giving any explanations or anything that might happen in this case the Customer support replied to me that I can only have one account. But I have never had any accounts before, I have never registered my self on these platforms..
Tonya Williams
26 August 2021
Comment from ca.trustpilot.com
With my experience with Betfair as been pretty fair to be honest. I have had some good wins and no problems with withdrawals. I noticed a comment below saying they wouldn't let you with draw could be one of 2 things. 1 you have a couple of cards on your account make sure it's the correct card you want it to go bk on. 2 wagering requirements, if u had a bonus or a welcome bonus free spins u need to wager them, it's not a con. If you are new to gambling like I was, read and make sure u know how to wager them after all it is a gambling sight. I would advice to make a deposit. Read and understand wagering requirements Beat the banker I find it fun. ;)) Good luck 🤞 very trusted sight been going for years 😜😜 happy days.
Jack Everist
23 August 2021
Comment from ca.trustpilot.com
Poor customer experience, would avoid them
allie went
19 August 2021
Comment from ca.trustpilot.com
Attrocious service. Promised free spins for completing wagering. Did the wagering, lost money, but no free spins awarded. Contacted customer service and told to wait, and wait, and wait. For an hour. No response. Try again. Same thing. Do not fall for this con site like I did.
Tonya Williams
19 August 2021
Comment from ca.trustpilot.com
Visited betfair a few times now to give a review. Had ok wins with the bets i'm betting on and lost a few but that's gambling for you. If u don't have big betting money bet small when u win, run!!! lol, Had no issues as yet with withdrawals. It's a trusted sight, as for RTP yeah its their. But it's never an answer to a quick book. We live we learn, I never thought I would ever be writing a review on gambling on slots after working with them as a floor supervisor and the girls came in I'd be like wonder what's the attraction is, but yeah I've delivered some good wins and a different night out but online it's a way out if your a hermit or at a loose end for a bit of fun. Instead coming home shared 40 quid with table bingo no win. After Corona virus yeah it's been a safe bet. I will never forget when I got the feature on fish frenzy and it was the second feature after winning 170.00 on my first 10 spins and it's great!!! when the scatters come with fishing boats appears I'm like an excited child who wants to go on a ride lol second time got the scatters 15 spins 4 boats I was ecstatic yes yes 14 spins nothing my mouth was to the floor like noooooo wayyy!!!!! I'm not having that gutted then to top it of last spin fisher man thank god for that heart 💓 starts to flutter he had no rod not one bite. I contacted support explained hey no fisherman on 15 free spins and the boats came in devastated!!! I said to the chap. response was "take a break" maybe my pain killers or lack of sleep but yeah had to give my head a wobble but learnt me a lesson yeah take a break and don't take it for granted. More to life than Money 💰😉 does help tho but sometimes is the hard times that see us through. Keep it real.
Archie
18 August 2021
Comment from ca.trustpilot.com
They just steal my money. Don't recommend it to anyone
Danny C
18 August 2021
Comment from ca.trustpilot.com
Can't actually believe what I have just seen and been a victim of, playing eye of horus, finally get into feature 12 free spins, get there feature again within the feature 28 free spins won in total....pays £11.50 absolute joke, but it gets worse, get into the feature again and then get the feature within the feature again TWICE, 39 spins surely this will pay out something good.....£13.75 and then went on to just wipe through my whole balance without a single win line on anything, robbery, this company should be shut down, that is actual theft, now we all play and expect to maybe not win, but to have the absolute mick taken out of us customers that make them have money is ridiculous, should be investigated by the gambling commission, disgraceful, never know a company to make a mockery of their customers like this, im actually disgusted.
Matt Oz
16 August 2021
Comment from ca.trustpilot.com
Worst customer service, no follow up emails or confirmations on requests to delete the account, their proof of identity requests are perversely intrusive and ask for too much information pushing the line of identity theft. They allowwed me to make a bet before my account was suspended and I have been unable to unlock my account as I have serious concerns about the legality and SECURITY of the information being asked of me to provide. Strongly advise against these people.
Jade
15 August 2021
Comment from ca.trustpilot.com
Absolutely disgusting I had a scatter where I won 67 but the cash didn’t go into my account balance I went straight into chat where the woman was very rude and disgusting told me it did not happen and I need to send a snapshot which I didn’t have because obviously I don’t snapshot everytime I win as you don’t expect this to happen so now I cant get what I won I have phoned a solicitor and told everyone to avoid this casino I have contacted fca gambling commissions I am honestly disgusted with the service I recieved from the chat! Vile woman vile company! Rob you of your money
Ronan Doran
15 August 2021
Comment from ca.trustpilot.com
No cash out suspensions anymore? Well thats a lie anyway.
Diana S
15 August 2021
Comment from ca.trustpilot.com
Wouldn't even bother giving it 1 star, worse site I've ever used, you won't win, slots are rubbish
Riley
15 August 2021
Comment from ca.trustpilot.com
Betting from home, I'm, loving it.
Dipesh Chandegra
15 August 2021
Comment from ca.trustpilot.com
The greatest and above all bookmakers out there. They simply offer the best prices on sports, horses, etc. Betfair exchange is also the very best in the market of all sports traders. 2% commission. I have been with Betfair since 2009. The gaming side is just like all other gaming sites. The Community Forum also benefits those to create a topic in their desired sports, make comments, add comments to other threads and research from punters tip's. I have not seen anywhere else that offer such support. Easy loggin, easy to deposit and easy to withdraw funds. Totally fair and generous. Never harasses via email, sms or calls. Many markets to bet on during a big event even in live running. Overall about 30k down but I still respect Betfair above all other competitors especially the exchange. Betfair Username presidentDC.
Kelly Louise
13 August 2021
Comment from ca.trustpilot.com
I'd of given no stars. Absolute disgrace! So after speaking to a agent on live chat this morning called SHANE who is a Nob! I said to him that I was missing £10 from the promo crazy time, where you have to place a £5 bet on a bonus and if it wins you get £10 free credited, did this and wasn't credited with the £10 so after getting in touch with live chat. Shane rudely told me I hadn't met the requirements of the promo and due to this my account is now frozen for 24 hours! There liers and there customer servic is God dam rude, than he closed the chat without even given me chance to write back. Would not recommend this site too anyone , it's that bad stay away
James Howarth
12 August 2021
Comment from ca.trustpilot.com
I’ve gambled for 30 years now although was new to all this online betting due to the 3 lockdowns and it’s been an interesting experience?i tried virginbet bet 365 and betfair.they all full of tricks and scams and none of them want you to win big so just try and use your common sense a bit and if you going to do a whopper bet then just use high street bookies.i try to keep my bets simple and no more than £500 and just use my debit card too?I had no problems with betfair they pay out instantly same as bet 365 to.also used the online chat yes it is full of bots but got threw after about 5 minutes and someone sorted my question out straight away.I have been using betfair for 8 months now.
Ryanoneill
11 August 2021
Comment from ca.trustpilot.com
Deposited after being a member for several months. Deposit was with PayPal. Got an immediate notification that deposit had gone through... Didn't shown in account or transactions. This was at 2pm today. Contacted live help who stated there was an issue with e wallets and would be credited in an hour at the latest. Its now 10pm 8 hours later no credit of deposit or refund to PayPal. Contacted live help told just be patient it'll credit eventually. They have my money with no intention of credit or refund and not even an apology. If you want to deposit money for it to disappear completely feel free to use this site. Otherwise avoid avoid avoid.


Rob Gaffney
24 September 2021
Comment from ca.trustpilot.com
Placed a bet on a greyhound race where there was a non runner and no r4 all bets are voided apparently buried deep down in their terms and lost £120 put through my complaint and ended up with a £5 free bet
Placed a bet on a greyhound race where there was a non runner and no r4 all bets are voided apparently buried deep down in their terms and lost £120 put through my complaint and ended up with a £5 free bet