Betfair PLAYER REVIEWS(1968)
at
21 February 2025
Comment from ca.trustpilot.com
best prices on exchange and decent bonus /no best odds on sportsbook really poor as all other sites offer this. would be surprized if anyone uses sportsbook
Bubacarr Sanyang
21 February 2025
Comment from ca.trustpilot.com
I had a problem with my account, but Marco help me to solve it my problem and I’m really happy with it. Such a wonderful person.
Victoria Wyatt
21 February 2025
Comment from ca.trustpilot.com
Hardly any bonus spins whatsoever and when you do get a bonus spin eventually!!! it’s a very very poor bonus amount even on higher stakes like £0.80 £1.00 £2.00 even £4.00 spins. I closed my account due to the fact it takes way too long to get anything back so you end up losing out completely with no returns. I would say this is the worst for slot game payouts unfortunately.
ashley thompson
20 February 2025
Comment from ca.trustpilot.com
By far the best betting company
Milos
19 February 2025
Comment from ca.trustpilot.com
Great cooperation with great agents
Aaron
19 February 2025
Comment from ca.trustpilot.com
Paul my customer service advisor was absolutely brilliant 10/10, I play on alot of sites with poor customer service, but paul was one the best I've encountered in long time
Spiros Marku
18 February 2025
Comment from ca.trustpilot.com
Betfair is easy to navigate, fast, best betting app by far.
Cossmo
18 February 2025
Comment from ca.trustpilot.com
Best Best Best one!!!
Greg Boswell
18 February 2025
Comment from ca.trustpilot.com
Some kind of glitch resulted in an incorrect payout, but customer services sorted this out for me quickly and easily. It is the best site on the net for gaming I highly recommend.
Paul Lord Bootle Newton
18 February 2025
Comment from ca.trustpilot.com
An absolutely garbage company! Not content for being too mingebag to offer best odds, unlike every other online betting company I know of, they've now decided to bring in some crappy, long-winded deposit process, which involves about a dozen steps, (if you're lucky enough to get that far) only for it to fail, and then tell you your deposit limit is up, and that the payment is 'Pending'! Take no notice; it will NEVER arrive! I've complained half a dozen times to the idiots on the 'Chat' waste of time, all to no avail. Utter rubbish. Swerve them at all costs!
Robert Barry
17 February 2025
Comment from ca.trustpilot.com
Great team , great site
Bryan Ong
17 February 2025
Comment from ca.trustpilot.com
had a conversation that a bet had been settled wrongly, the guys sorted it out for me with no hassle, ty betfair
Daniel McCann
16 February 2025
Comment from ca.trustpilot.com
Blocked my account after twelve years because I am winning. Then withheld my funds, I gave them appropriate documentation was made to wait fifteen hours for customer service, then they were evasive and tried to pass me from pillar to post without resolving the issues or returning my funds. Very dishonest firm and I will be going to the gaming commision and the metropolitan police
Daz
16 February 2025
Comment from ca.trustpilot.com
I recently opened an account with Betfair, deposited funds, and placed a bet using part of my balance. Shortly after, my account was suspended without warning, leaving me unable to access my remaining funds.When I attempted to withdraw my money, I was blocked from doing so due to the suspension. I contacted customer support via chat and was asked to provide a significant amount of personal information. After complying, I requested that my account be closed and my remaining balance returned to me.To my surprise, I have now been placed on a one-year self-exclusion, which I never requested. This not only prevents me from accessing my funds but also stops me from using Betfair’s services for the next year, despite this not being my decision.The lack of transparency, difficulty in retrieving my own money, and the forced self-exclusion make this a frustrating and concerning experience. I would advise others to be cautious before depositing funds with Betfair.
Connor Hnatiuk
16 February 2025
Comment from ca.trustpilot.com
Im gobsmacked….. £400… and not 1 bonus or any base wins at all on eye of Horus megaways.. you are disgusting… little jipos
JASON MCCREADY
15 February 2025
Comment from ca.trustpilot.com
Absolutely scandalous slots, spin after spin, no win, no bonus and MOST importantly no fun. Stay very clear of this site, many others with far higher RPTs - hang your head in shame Betfair!!
Mike Lynn
15 February 2025
Comment from ca.trustpilot.com
I actually won for a change but had issues withdrawing my money due to my card changing. It would only let me withdraw a small amount. It said due to NET deposit issues.I went online and they spent a while taking me through the process
Mattthew Boyd
15 February 2025
Comment from ca.trustpilot.com
Great offers and great layout of app A++++
Robert
14 February 2025
Comment from ca.trustpilot.com
Dealt with the issue straight away. Couldn’t be more helpful. Great team
Michael Riley
14 February 2025
Comment from ca.trustpilot.com
Beware betfair on line chat Been on a live chat to resolve an issue were my acc was wrongly CLOSED YEARS AGO NOW IVE BEEN TOLD SUPPLY LETTER linked to my address & PROOF OF ID THEN ILL GET REOPENED BUT AFTER SPEAKING FOR OVER 2hours 35 mins when I gave up because no response ne was answering my calls to chat and THE reassuring words from staff of betfair it will be resolved ? STILL WAITING AND IVE HAD THE MISS FORTUNE OF MY WORST EVER CUSTOMER SERVICE DEALINGS WITH ANY COMPANY OF ANY KIND BEFORE SO UNPROFESSIONAL ITS HARD TO BELIEVE BEWARE-FOLKS FOR THE MESSING AROUND TO IF YOU TAKE UP THERE ON LINE CHAT.
Steve Gouldson
14 February 2025
Comment from ca.trustpilot.com
Best site I’ve been on! Great experience. Signed up! Account blocked. Verification needed assistant msged and Tulasi my saviour assistant saved the day within 10mins very help full. 5 star ⭐️ Happy Valentines to all.
Mame
11 February 2025
Comment from ca.trustpilot.com
They care about their costumers what is rare thing. Best
George
10 February 2025
Comment from ca.trustpilot.com
Great experience with betfair they been just lovely with me very helping team few problems but they manage to sort them quicly , they pay you instanly with no delays just great perfect site for me
Arinze
10 February 2025
Comment from ca.trustpilot.com
account verification is very easy.
Alex Crabtree
09 February 2025
Comment from ca.trustpilot.com
Just a great company with superb customer service!
Tomas Reynolds
08 February 2025
Comment from ca.trustpilot.com
10/10 fast with verification jus hope withdrawal is as fast 😜 best luck people set ur limits❤️
customer
08 February 2025
Comment from ca.trustpilot.com
Don't bet on this site, they will scam you
Glenn Fennessy
08 February 2025
Comment from ca.trustpilot.com
Great betting site with good payouts
Kevin
07 February 2025
Comment from ca.trustpilot.com
Had an issue with an acca bet on horses which included a non runner and when I explained that I had spent more than the minimum amount of money to qualify for a free bet my account was credited instantly Very helpful person
wendy darby
07 February 2025
Comment from ca.trustpilot.com
Cirean was absolutely amazing sorted me out asp thank you so much
Steve
07 February 2025
Comment from ca.trustpilot.com
These people are going from bad to worse. And the 5 star reviews below are a total con sent by themselves. Sportsbook side of the company ate the worst on the planet by far and is run by one of the muppets for sure. Very inconsistent and can never know when youlle get a bet on. Fine one day for a couple of hundred then suddenly the next day £50 max then 10 then 200 then 10 then 5 etc etc. The muppets of world betting for sure who send in their own reviews. Their management are straight out of the bush.
Ryan Massey
07 February 2025
Comment from ca.trustpilot.com
I spoke with Camilla on live chat today. After having some trouble figuring out an issue, she put my mind right at ease and sorted the issue straight away. No messing about, straight to the point! If I could give more than 5 stars for the review of the live chat I would! But absolutely excellent work from the staff here :) Keep up the amazing work!
customer
06 February 2025
Comment from ca.trustpilot.com
a site that steals your money
Tom Young
06 February 2025
Comment from ca.trustpilot.com
Great for trading. Best horse racing prices especially on outsiders.
Pier Bala
06 February 2025
Comment from ca.trustpilot.com
Just keep reporting it to the gambling commission 0121 230 6666 everyone until they get some punishment. 6 reports just today from me and my mates with all proofs and evidences.
Pier Bala
05 February 2025
Comment from ca.trustpilot.com
I advise everyone to avoid or cancel the site . Just got robbed last night 3k,wouldn't let me withdraw it. Lost ma bank card so added new card ,same bank account just new card and someone asking me for picture of the bank card that I've lost and they would let me deposit but not withdraw. I've heard other stories when they changed people's betting slips when big bets were close to be winner. Avoid it every one
Santa
04 February 2025
Comment from ca.trustpilot.com
Starting a new account, you can add funds and lose with impunity. However, as soon as you win, and want to withdraw, they need to verify who you are. I wouldn't be so upset if I had to verify myself before a deposit, but only after a win???? And, their verification system asks you for one thing at a time. They know the bank account the deposit came from, but ignore that information. They ask for a statement. They ask for proof of address. They ask for a copy of your bank card. Then they ask for another bank statement showing your deposit to Betfair, ignoring that in real life you get one statement a month, and that you have to wait for it. Betfair have now lost a customer because of this, and because their document uploader is temperamental. They could do better. They should do better. To make the experience better and fairer to their customers.
Stephen Wadsworth
04 February 2025
Comment from ca.trustpilot.com
I have been with Betfair for about 30 years and have enjoyed it immensely.
Larry
04 February 2025
Comment from ca.trustpilot.com
Agent Maria was very helpful and as always with Betfair support my problem was solved quickly and painlessly. Really appreciated.
Dinarte Edmundo Vieira Fernand
04 February 2025
Comment from ca.trustpilot.com
The best house of betting ever.
Jules Calvert
04 February 2025
Comment from ca.trustpilot.com
I have always used Betfair and think they offer the best all round experience. The withdrawals are very quick and the customer service team are outstanding. A special thanks to Frazer for his assistance today.
John Parr
03 February 2025
Comment from ca.trustpilot.com
Piotr was very polite, said that he'd have to look into the query I had with a promotion and explained the outcome. The issue was resolved in a friendly way and in good time.
Mike Chris Ryan
03 February 2025
Comment from ca.trustpilot.com
Very helpful
Barry
02 February 2025
Comment from ca.trustpilot.com
So i was playing on Give me gold:rising rewards. I was playing £10 spins because the Gold Mine cart was full to the top and was just a matter of time before it paid out it was bulging! When it explodes you get a Mega, Major, minor or mini payout, the Mega was over £10,000 and lowest the mini several hundred so was guaranteed at lest that. However as i kept spinning the cart was at its fullest only for the game to flash up Restart or Exit. I did this several times but it would not let me spin £10 a spin? HOWEVER, it would permit me to spin 20p,40p and 50p the lowest ammounts and of course the mine cart blew and i was awarded £12.50p rather than the several hundred pounds i would have recieved off a £10 spin!!!! If these slots are not fixed i dont know what is.COMPLETE CON BETFAIR YOU SHOULD BE ASHAMED!!!!!
DAVID BROWNBILL
01 February 2025
Comment from ca.trustpilot.com
Betfair is my go to site and has been for 20 odd years and when you need help their online chat service is fantastic.Patrick helped me all he could today 👍10/10David brownbill
William Morrow
01 February 2025
Comment from ca.trustpilot.com
Fantastic help an very quick an understanding! 👌
Stephen Hathaway
01 February 2025
Comment from ca.trustpilot.com
I made an “instant” bank transfer withdrawal which I was then informed wasn’t instant at all. Spoke to an advisor on chat who consistently lied to me, he initially told me withdrawals take 2-5 days; then backtracked to 24 hours. I then provided a screenshot from their own website which informs that they offer “instant” bank transfer withdrawals. Advisor then agreed with me that is instant, but in “rare” cases they can take up to 24 hours. Disappointing experience being lied to and there being no resolution for this. I would have withdrew through debit card had they not advertised the bank transfer as instant.
George Murray
31 January 2025
Comment from ca.trustpilot.com
Very paitent angent explained exactly what I needed to know. Other companies could learn a lesson or 2 from Betfair
Konstantinos Telios
31 January 2025
Comment from ca.trustpilot.com
Solid support! Answered all the questions efficiently. Solved the issue within minutes.


Jo zyd
22 February 2025
Comment from ca.trustpilot.com
Hi,I have an account with Betfair for a few years, at beginning, it was good. But suddenly they closed my account for business reasons, and for more than 2 months without any feedback, and I still have some money in my account not being refund. I chat with a moran agent, he said there was no pending deposit for my account, so no money will be refunded.But this is no logic, the money in my account is my mi, not yours.But anyway this company is going down and down.Keep away from it.
Hi,I have an account with Betfair for a few years, at beginning, it was good. But suddenly they closed my account for business reasons, and for more than 2 months without any feedback, and I still have some money in my account not being refund. I chat with a moran agent, he said there was no pending deposit for my account, so no money will be refunded.But this is no logic, the money in my account is my mi, not yours.But anyway this company is going down and down.Keep away from it.